Результаты поиска

Лучшие результаты

1. V. Maha Lakshmi and M.G. Saravana Raj. Customer Perception about Value Added Services Rendered by Banks. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
   

Дополнительные результаты

1. Diana LaSalle, Terry A. Britton. Priceless: Turning Ordinary Products into Extraordinary Experiences. – М.: Harvard Business School Press, 2002. – 208 с.
   
2. Nikhil Chandra Shil, Alok Kumar Pramanik. Accounting for Value Added: A Reporting and Regulatory Framework. – М.: , 2012. – 236 с.
   
3. James L. Grant. Foundations of Economic Value Added, 2nd Edition. – М.: Wiley, 2002. – 324 с.
   
4. Charles H. Calhoun, Mary Ellen Oliverio, Philip Wolitzer. Ethics and the CPA : Building Trust and Value-Added Services (Wiley CPA Practitioners Guide). – М.: , 0. – 0 с.
   
5. Joel M. Stern, John S. Shiely, Irwin Ross. The EVA Challenge: Implementing Value Added Change in an Organization. – М.: Wiley, 2001. – 240 с.
   
6. Ahmed Riahi-Belkaoui. Value Added Reporting and Research : State of the Art. – М.: Quorum Books, 1999. – 200 с.
   
7. gaylen k bunker. Value Added: volume #4. – М.: , 2012. – 146 с.
   
8. Entrepreneur Press, Ciree Linsenman. Start Your Own Personal Training Business 3/E. – М.: , 2012. – 225 с.
   
9. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
   
10. Stanley J. Feldman, Timothy G. Sullivan, Roger M. Winsby. What Every Business Owner Should Know About Valuing Their Business. – М.: , 0. – 0 с.
    
11. The Value-Added Employee: 31 Competencies to Make Yourself Irresistible to Any Company. – М.: , 0. – 0 с.
    
12. R. Eric Reidenbach, Terry C. Wilson, Gordon W. McClung, Reginald Goeke. The Value Driven Bank: Strategies for Total Market Satisfaction. – М.: , 0. – 0 с.
    
13. Erik Stern, Mike Hutchinson. The Value Mindset : Returning to the First Principles of Capitalist Enterprise. – М.: , 0. – 0 с.
    
14. Kornel Terplan. Electronic Bill Presentment and Payment (Advanced and Emerging Communications Technologies Series). – М.: , 0. – 0 с.
    
15. Mary J. Cronin. Doing More Business on the Internet : How the Electronic Highway Is Transforming American Companies. – М.: , 0. – 0 с.
    
16. Tim O'Hanlon. Quality Audits for Iso 9001:2000: Making Compliance Value-Added. – М.: , 0. – 0 с.
    
17. David Freemantle. What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage. – М.: , 0. – 0 с.
    
18. G. M. Heal, Geoffrey Heal. Nature and the Marketplace: Capturing the Value of Ecosystem Services. – М.: , 0. – 0 с.
    
19. John J. Paul, Sheryl R. Paul. Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book. – М.: , 0. – 0 с.
    
20. Rene F. Jones. Power Marketing of Architectural Services: A Critical Look at the Services Provided by Architects and Designers. – М.: , 0. – 0 с.
    
21. Eric A. Klein. Write Great Ads : A Step-by-Step Approach. – М.: , 0. – 0 с.
    
22. Patrick Tan. Success With Online Retailing: For Small Businesses. – М.: , 0. – 0 с.
    
23. Gerald L. Manning. Selling Today: Creating Customer Value, Ninth Edition. – М.: , 2003. – 0 с.
    
24. Jillian Mercer. May I Help You?: Great Customer Service for Small Business. – М.: , 2004. – 0 с.
    
25. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
26. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с.
    
27. Sandra Waddock. Leading Corporate Citizens : Vision, Values, Value Added. – М.: , 2005. – 0 с.
    
28. Alice Terry, Jann Bohnenberger. Service-Learning . . . by Degrees: How Adolescents Can Make a Difference in the Real World. – М.: , 2007. – 184 с.
    
29. Michael Soon Lee. 111 Ways to Justify Your Commission: Value-Adding Strategies for Real Estate Agents and Brokers. – М.: Kaplan Publishing, 2007. – 240 с.
    
30. Ron Willingham. Integrity Service: Treat Your Customers Right-Watch Your Business Grow. – М.: , 2005. – 288 с.
    
31. Larry Fogli, Jennifer Ukei. Customer Service Delivery: Research and Best Practices (J-B SIOP Professional Practice Series). – М.: , 2005. – 352 с.
    
32. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с.
    
33. Andrew Spanyi. More for Less: The Power of Process Management. – М.: , 2006. – 196 с.
    
34. Phil Graham. Hypercapitalism: New Media, Language, And Social Perceptions of Value (Digital Formations). – М.: , 2005. – 202 с.
    
35. Don Peppers, Martha Rogers. Return on Customer: Creating Maximum Value From Your Scarcest Resource. – М.: , 2005. – 304 с.
    
36. Richard S. Gallagher. What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service. – М.: , 2008. – 128 с.
    
37. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
    
38. Twyla J. Cummings, Bernice LeMaire. Print Media Distribution: A Look at Infrastructure, Systems, and Trends. – М.: , 2008. – 176 с.
    
39. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с.
    
40. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
41. Michael H. Hugos. Business Agility: Sustainable Prosperity in a Relentlessly Competitive World (Microsoft Executive Leadership Series). – М.: , 2009. – 162 с.
    
42. Byron Keating. Multichannel Service Relationships: Toward an Integrated Model. – М.: , 2010. – 308 с.
    
43. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
44. CASCOM: Intelligent Service Coordination in the Semantic Web (Whitestein Series in Software Agent Technologies and Autonomic Computing). – М.: , 2008. – 362 с.
    
45. Shang-Tian Yang. Bioprocessing for Value-Added Products from Renewable Resources. – М.: , 2010. – 684 с.
    
46. EDWARD J. CRIPE. The Value-Added Employee. – М.: , 2010. – 194 с.
    
47. Microsoft. Microsoft SQL Server 2005 Integration Services Step by Step. – М.: , 2007. – 480 с.
    
48. Stacia Misner. Microsoft SQL Server 2008 Reporting Services Step by Step (+ CD-ROM). – М.: Microsoft Press, 2009. – 576 с.
    
49. James L. Grant. Foundations of Economic Value Added. – М.: , 1997. – 136 с.
    
50. William E. Boyce. Student Solutions Manual to Accompany Elementary Differential Equations and Elemetary Differential Equations and Boundary Value Problems Sixth Edition by Haines. – М.: , 1996. – 248 с.
    
51. Y F Tuan. Topophilia a Study of Environmental Perception Attitutes & Values (Paper). – М.: , 1990. – 260 с.
    
52. Young. Economic Value Added & Value Based Management. – М.: , 1971. – 400 с.
    
53. Adam Freeman. Microsoft .NET XML Web Services Step by Step. – М.: , 2002. – 432 с.
    
54. NAP. National Academy Press ?feeding Value? Of Ethanol Production By–products. – М.: , 1981. – 0 с.
    
55. Bill Stinnett. Think Like Your Customer: A Winning Strategy To Maximize Sales By Understanding And Influencing How And Why Your Customers Buy. – М.: McGraw-Hill, 2004. – 288 с.
    
56. Value-Added Selling: How To Sell More Profitably, Confidently, And Professionally By Competing On Value, Not Price 3/E. – М.: , 2011. – 288 с.
    
57. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
    
58. Subhash Verma,Subhasish Biswas and Prabhakar Zanjad. Development of value added chicken sausage. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
59. Esra Uckun Kiran. Waste To Value-added Products. – М.: LAP Lambert Academic Publishing, 2013. – 360 с.
    
60. Farhan Hassan Khan and Saba Bashir. Dynamic Web Services Composition and Execution. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
61. Arash Del Javan and Saeed Hassanzadeh Touri. Servitization. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
62. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
63. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
64. K. R. Mulla and M. Chandrashekara. Integrated Library Softwares in Engineering College Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 368 с.
    
65. Alaa K. Farhan. Security Protocol for Mobile Data. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
66. Saleh Dabil. THE EFFECT OF ORGANISATIONAL VALUES ON EMPLOYEE THEFT. – М.: LAP Lambert Academic Publishing, 2010. – 332 с.
    
67. Mohammad Shahjahan Chowdhury and Purnendu Dev. Urban Local Government and Environmental Management in Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
68. Sirajuddin Chougle. Perception about Hawkers in Indian Cities. – М.: Scholars' Press, 2014. – 56 с.
    
69. Hiren K. Patel. Microbial conversion of raw glycerol in to value added products. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
70. Shambhoo Sharan Tripathi. Solid-State Fermentation of Agro By-Products and Production of Lipase. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
    
71. Neelam Khetarpaul and Savita Nehra. Value Added Biscuits from Organically Produced Food Ingredients. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
    
72. Gillian Lee. Perceptions about Crime and Safety in the Region of Peel. – М.: LAP Lambert Academic Publishing, 2014. – 204 с.
    
73. Violet Kisakye. The Economic Valuation of Selected Ecosystem Services. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
74. Prakashkumar Rathod,T.R. Nikam and Sariput Landge. Livestock Service Delivery by Dairy Cooperatives. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
75. Isha Mehta. Consumer Perception about Chinese Goods. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
76. Justina Namukombo. Explaining Implementation Gap. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
77. Charles Bekibele and G. V. S. Murthy. Cataract services uptake by outreach camp patients at Ibadan Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
78. Genesis Chorwe-Sungani and Nondumiso Shangase. Nurses Perceptions about their Provision of Mental Health Care. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
79. Stella Chipo Takaza. Elderly Women's Perceptions of People Living with AIDS. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
80. Rajeswari K. Rajeswari. Impact of global financial crisis on life insurance industry. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
    
81. Neha Chhabra. Sensitivity Analysis on Value Added Tax. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
82. Bhaskar Kanungo. Goods and Service Tax in India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
83. Sivvala Tarakeswara Rao. Value Added Tax (VAT) and Its Impact on Market Prices of the Products. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
84. Dasalegn Mosissa. Value Added Tax And Economic Growth In Ethiopia: Theory And Evidences. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
    
85. Awet Halefom. Enforcement of Value Added Tax law in Ethiopia:. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
86. Eric Byenkya. Undermining Commercial and Banking Law and the Financial Crisis. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
87. Mitiku Melese. The impact of Value Added Tax on Small Businesses. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
    
88. Howard Snoyman. An Ethical and Legal Analysis of South African Medical Schemes. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
89. Harole Yoseph Gebregziabhire. Understanding Mothers' Perception About Malnutrition. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
90. Ala`a Abukhalifeh. Improving the Performance of Food and Beverage Department. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
91. Isaac Akuamoah Boateng and Irene Akuamoah Boateng. Health Services Utilized By Insurance Clients:The Ghanaian Case. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
92. Isaac Akuamoah Boateng and Irene Akuamoah Boateng. Cost of maternal healthcare service utlised by NHIS clients in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
93. Bhavna Sahni,D. S. Jamwal and Tarunvir Singh. Coverage of Maternal & Child Health and Family Welfare Services. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
94. Settivari Reddeppa. Raghupati Venkataratnam Naidu. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
    
95. Myra Suzanne Franco. Building Level Factors and Value-Added Score Relationships in Ohio. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
96. Fatma Kayan Fadlelmula. Preservice Teachers’ Beliefs about Mathematical Problem Solving. – М.: LAP Lambert Academic Publishing, 2010. – 152 с.
    
97. Pat Preedy. Are Multiple Birth Children Different from Singletons?. – М.: LAP Lambert Academic Publishing, 2010. – 328 с.
    
98. Ingrid McGowan. Perceptions About Honesty. – М.: LAP Lambert Academic Publishing, 2010. – 136 с.
    
99. Nzivu Elizabeth Nduku. Perceptions about Principals' Transformational Leadership in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
100. Gilles Bertrand. Towards flexible QoS provisioning for inter-provider services. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
101. Slimane Bah. Service provisioning in Mobile Ad hoc Networks. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
     
102. Balint David Ary. The Billing Systems of Mobile Telecommunication. – М.: Scholars' Press, 2014. – 92 с.
     
103. Marcus Aseervatham. Information Technology Perspective. – М.: Scholars' Press, 2013. – 236 с.
     
104. Tanushyam Chattopadhyay,Utpal Garain and Mita Nasipuri. Value Added Services for Connected TV. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
105. Priyadarshi Dash. Universal Banking in India. – М.: LAP Lambert Academic Publishing, 2010. – 132 с.
     
106. Haiyang Zhang. What are behind the science parks and business incubators in China?. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
     
107. Issham Ismail. Economic Value Added (EVA). – М.: LAP Lambert Academic Publishing, 2011. – 340 с.
     
108. Fredrika Cruce Naeye. Evaluating Value Added Tax in Morocco. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
109. Halima Sadia Rizvi and Deepali Khanna. Valuing Women’s Work For Human Development In India. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
     
110. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
111. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
112. Salman Hyder. Value Added Agri-foods in India: A Case Study. – М.: LAP Lambert Academic Publishing, 2014. – 216 с.
     
113. Nimalathasan Balasundaram. Value Added Accounting and Performance Evaluations. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
114. Jasvir S. Sura. Economic Value Added(EVA) Myths and Realities. – М.: LAP Lambert Academic Publishing, 2012. – 200 с.
     
115. Jaskaran Singh Dhillon. Marketing of Financial Services: A Case Study of Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 400 с.
     
116. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
117. Nan Kain. Burmese Shoppers Perception for Burmese Gems and Jewelry Products. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
     
118. Raj Shravanthi Andukuri and Ajjan N. Analysis of Customer Perception, Expectation and the Service Gap. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
119. Suriya Murthi,Mahalakshmi V. and Karthik R. A Study on Customer Perception towards Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
120. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
121. Deepak Mishra and Mohamed Foda. Cobranding: A Study on the Perception of Customers. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
122. Cassandra Olumese. A Case Study in Customer Perception. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
123. Pankaj Jain. Telecom Services: Key Trends & Customer Perception. – М.: Scholars' Press, 2013. – 192 с.
     
124. Nakul R. and . Mohan Kumar T. P. Study Of Consumer Behaviour Towards Reliance Trends. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
125. Shuanghong Niu. An Emprical Study of Value-Added-Reseller Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
126. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
127. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
128. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
     
129. V. Maha Lakshmi and M.G. Saravana Raj. Customer Perception about Value Added Services Rendered by Banks. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
     
130. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
131. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
132. Manda Rani. Evaluation of Customer Perception Process. – М.: LAP Lambert Academic Publishing, 2014. – 292 с.
     
133. Nikhil Chandra Shil and Alok Kumar Pramanik. Accounting for Value Added. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
     
134. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
135. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
136. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
137. Murali Krishna Velaveti,Himachalam Dasaraju and Sudarsan kasa. Emerging Financial Services in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
     
138. Sakina Bashir. Internet services offered by Punjab University library. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
139. Ibrahim Kabir Abdullahi and Fikret Tuna. Knowledge and Perceptions about Environmental Problems and Management. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
140. Oluyomi Martins. Improving Customer Service Delivery In Bank PHB. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
3. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
4. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
5. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
6. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
7. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
8. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
9. Динамичное развитие: ICICI Bank Eurasia в России. интервью с г-ном Махешкой, Председателем Правления ООО "ICICI Bank Eurasia". И. Гусева, "Банковское кредитование", № 4, июль-август 2006.
10. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
11. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
12. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
13. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
14. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
15. Ритейловые решения RS-Bank/Pervasive для розничного бизнеса в SMB-банке. О. Гроздова, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
16. Первым кадровым решением должна быть оценка. интервью с К. Хамфри, консультантом английской компании AD&C. Р. Крецул, "Кадровый менеджмент", № 6, сентябрь 2005.
17. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
18. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
19. Суды ad hoc в арсенале рейдеров?. интервью с И. Туром, адвокатом АБ "Егоров, Пугинский, Афанасьев и партнеры". Е. Горбунова, "Новая адвокатская газета", N 7, апрель 2012 г.
20. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
21. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
22. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
23. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
24. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
25. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
26. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
27. Жизнь финансового директора в стиле Value Creation. А. Тараканов, "Консультант", N 13, июль 2010 г.
28. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
29. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
30. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
31. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
32. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
33. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
34. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
35. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
36. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
37. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
38. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
39. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
40. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
41. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
42. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
43. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
44. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
45. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
46. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
47. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
48. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
49. Южноафриканский Standard Bank покоряет Россию. интервью с Ю. Войцеховским, президентом ЗАО "Стандарт Банк". А. Скогорева, "Банковское обозрение", № 6, июнь 2008.
50. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
51. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
52. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
53. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.