Результаты поиска

Лучшие результаты

1. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
   
2. Berihun Muche. Determinants of Customer Switching Behavior. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
   
3. Komal Daniel. Customer Switching and Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
   

Дополнительные результаты

1. Yuanyuan Peng. The Chinese Banking Industry: Lessons from History for Today's Challenges (Routledge Studies on the Chinese Economy). – М.: , 2012. – 216 с.
   
2. Munawar Iqbal, David T. Llewellyn, International Conference on Islamic Economics and Banking 2000 Loughb. Islamic Banking and Finance: New Perspectives on Profit Sharing and Risk. – М.: , 0. – 0 с.
   
3. Syed Nazrul Islam. Efficiency and Competitiveness of the Banking Industry of Bangladesh: Application of Non-Parametric and Non-Structural Approach. – М.: , 2012. – 116 с.
   
4. George Macesich. Issues in Money and Banking. – М.: , 0. – 0 с.
   
5. Steven A. Wolf. Privatization of Information and Agricultural Industrialization. – М.: , 0. – 0 с.
   
6. Susan Hoffmann. Politics and Banking: Ideas, Public Policy, and the Creation of Financial Institutions. – М.: , 0. – 0 с.
   
7. David W. Howell. Passport: An Introduction to the Travel and Tourism Industry. – М.: , 0. – 0 с.
   
8. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
   
9. Entrepreneurship in the Hospitality, Tourism and Leisure Industries. – М.: , 0. – 0 с.
   
10. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
    
11. David S. Holland. When Regulation Was Too Successful- The Sixth Decade of Deposit Insurance : A History of the Troubles of the U.S. Banking Industry in the 1980s and Early l990s. – М.: , 0. – 0 с.
    
12. Lisa M. Sciulli. Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process. – М.: Routledge, 0. – 250 с.
    
13. Rosa M. Lastra, Henry N. Schiffman. Bank Failures and Bank Insolvency Law in Economies in Transition (International Economic Development Law, 9). – М.: , 0. – 0 с.
    
14. Jae K. Shim. Encyclopedic Dictionary of International Finance and Banking. – М.: , 0. – 0 с.
    
15. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
16. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
    
17. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
    
18. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
19. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
    
20. Douglas B. Herron. Marketing Nonprofit Programs and Services : Proven and Practical Strategies to Get More Customers, Members, and Donors (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с.
    
21. Xiuli Chao, Masakiyo Miyazawa, Michael Pinedo. Queueing Networks: Customers, Signals and Product Form Solutions. – М.: , 0. – 0 с.
    
22. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
    
23. The Deregulation of the Banking and Securities Industries. – М.: , 2003. – 0 с.
    
24. Jack W. Plunkett. Plunkett's Banking, Mortgages and Credit Industry Almanac 2005: The Only Complete Guide to the Business of Banking, Lending, Mortgages and Credit Cards ... Mortgages and Credit Industry Almanac). – М.: , 2004. – 0 с.
    
25. Jack W. Plunkett. Plunkett's Apparel and Textiles Industry Almanac: Your Complete Guide to All Facets of the Apparel and Textiles Business from Design to Manufacturing to ... Apparel & Textiles Industry Almanac). – М.: , 2004. – 0 с.
    
26. Colin Doeg. Crisis Management in the Food and Drinks Industry: A Practical Approach (Practical Approaches to Food Control and Food Quality Series). – М.: , 2005. – 0 с.
    
27. Economic Analysis of Information System Investment in Banking Industry. – М.: , 2005. – 235 с.
    
28. Mass Customization: Challenges and Solutions (International Series in Operations Research & Management Science). – М.: , 2006. – 304 с.
    
29. Process Analytical Technology: Spectroscopic Tools and Implementation Strategies for the Chemical and Pharmaceutical Industries. – М.: , 2005. – 472 с.
    
30. David S. Evans, Andrei Hagiu, Richard Schmalensee. Invisible Engines: How Software Platforms Drive Innovation and Transform Industries. – М.: , 2006. – 400 с.
    
31. Lien Luu. Immigrants And The Industries Of London, 1500-1700. – М.: , 2005. – 366 с.
    
32. Becky Chiu, Mervyn K. Lewis. REFORMING CHINA'S STATE-OWNED ENTERPRISES AND BANKS (New Horizons in Money and Finance). – М.: , 2006. – 456 с.
    
33. The Chemical and Pharmaceutical Industry in China: Opportunities and Threats for Foreign Companies. – М.: , 2005. – 312 с.
    
34. Ibp Usa. Commonwealth Of Independent States (cis) Scrap And Waste Industry Directory. – М.: , 2008. – 300 с.
    
35. Eric J. Bailey. Black America, Body Beautiful: How the African American Image is Changing Fashion, Fitness, and Other Industries. – М.: , 2008. – 176 с.
    
36. Handbook of Financial Intermediation and Banking (Handbooks in Finance) (Handbooks in Finance). – М.: , 2008. – 608 с.
    
37. Ibp Usa. Western European Countreis Mining And Mineral Industry Handbook. – М.: , 2008. – 300 с.
    
38. Ibp Usa. Iran Clothing and Textile Industry Handbook. – М.: , 2008. – 300 с.
    
39. Ibp Usa. Commonwealth Of Independent States Cis Industry: Forestry And Timber Industry Directory. – М.: , 2008. – 300 с.
    
40. Ibp Usa. Germany Clothing and Textile Industry Handbook. – М.: , 2008. – 300 с.
    
41. Ibp Usa. Greece Clothing and Textile Industry Handbook. – М.: , 2008. – 300 с.
    
42. Ibp Usa. France Clothing and Textile Industry Handbook. – М.: , 2008. – 300 с.
    
43. Ibp Usa. Commonwealth Of Independent States (cis) Footware And Tanning Industry Directory. – М.: , 2008. – 300 с.
    
44. Ibp Usa. Commonwealth Of Independent States (cis) High-tech Products, Pc, Research And Design Industry. – М.: , 2008. – 300 с.
    
45. Ibp Usa. Commonwealth Of Independent States (cis) Publishing And Printing Industry Directory. – М.: , 2008. – 300 с.
    
46. Ibp Usa. Central European Countreis Mining And Mineral Industry Handbook. – М.: , 2008. – 300 с.
    
47. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
48. Ibp Usa. Australia Medical and Pharmaceutical Industry Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с.
    
49. Ibp Usa. France Medical and Pharmaceutical Industry Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с.
    
50. Ibp Usa. North America Mining And Mineral Industry Handbook: Usa - Basic Metals. – М.: , 2008. – 300 с.
    
51. Ibp Usa. Pacific Countries Mining And Mineral Industry Handbook. – М.: , 2008. – 300 с.
    
52. Ibp Usa. Russia And Nis Mining And Mineral Industry Handbook. – М.: , 2008. – 300 с.
    
53. Ibp Usa. South Africa Clothing and Textile Industry Handbook. – М.: , 2008. – 300 с.
    
54. Ibp Usa. Fiji Clothing and Textile Industry Handbook. – М.: , 2008. – 300 с.
    
55. Ibp Usa. Russia Oil and Gas Industry Encyclopedic Directory. – М.: , 2008. – 300 с.
    
56. Ibp Usa. Global Leather And Footwear Industry Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с.
    
57. Ibp Usa. Australia Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
58. Ibp Usa. Austria Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
59. Ibp Usa. Germany Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
60. Ibp Usa. Global Customs Laws and Trade Regulations Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
61. Ibp Usa. Global Leather and Footwear Industry Handbook. – М.: , 2008. – 300 с.
    
62. Ibp Usa. Global Mining and Mineral Industry Government Agencies Directory. – М.: , 2008. – 300 с.
    
63. Ibp Usa. Global Mining, Oil and Gas Industry Directory. – М.: , 2008. – 300 с.
    
64. Ibp Usa. EU Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
65. Ibp Usa. Finland Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
66. Ibp Usa. France Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
67. Ibp Usa. China Medical and Pharmaceutical Industry Laws and Regulations Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
68. Ibp Usa. Canada Aviation and Aerospace Industry Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
69. Ibp Usa. Bosnia and Herzegovina Industrial and Business Directory (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
70. Jack W. Plunkett. Plunkett's Outsourcing And Offshoring Industry Almanac 2009: Outsourcing and Offshoring Industry Market Research, Statistics, Trends & Leading Companies ... Outsourcing & Offshoring Industry Almanac). – М.: , 2008. – 456 с.
    
71. Lean Yu, Shouyang Wang, Kin Keung Lai, Ligang Zhou. Bio-Inspired Credit Risk Analysis: Computational Intelligence with Support Vector Machines. – М.: , 2008. – 244 с.
    
72. Nickson, D. Human resource management for the hospitality and tourism industries. – М.: , 2010. – 0 с.
    
73. Jack W. Plunkett. Plunkett's Real Estate And Construction Industry Almanac 2010: Real Estate & Construction Industry Market Research, Statistics, Trends & Leading Companies ... Real Estate & Construction Industry Almanac). – М.: , 2010. – 614 с.
    
74. Lingguang, Ph.d. Song. Earned Value Management: A Global and Cross-Industry Perspective on Current EVM Practice. – М.: , 2010. – 92 с.
    
75. Tomoko Oikawa. Economic organisation and social relations: Keiretsu: Concept and model for the kanagata (die and mould) industry. – М.: , 2010. – 168 с.
    
76. Michael Riley. Human Resource Management in the Hospitality and Tourism Industry. – М.: , 2010. – 264 с.
    
77. A Dictionary of Finance and Banking. – М.: Oxford University Press, 2008. – 480 с.
    
78. Plunkett's Biotech and Genetics Industry Almanac 2009: Biotech & Genetics Industry Market Research, Statistics, Trends & Leading Companies (Plunkett's Biotech & Genetics Industry Almanac). – М.: , 2008. – 591 с.
    
79. Tim Cooper. Laying the Foundations: A history and archaeology of the Trent Valley sand and gravel industry (CBA Research Report). – М.: , 2008. – 168 с.
    
80. Author Unknown. Profile of the International Filtration and Separation Industry. – М.: , 2010. – 0 с.
    
81. Alison Morrison. Entrepreneurship in the Hospitality, Tourism and Leisure Industries. – М.: , 2010. – 224 с.
    
82. W.O.E. Korver. Classifying Explosion Prone Areas for the Petroleum, Chemical and Related Industries. – М.: , 2010. – 442 с.
    
83. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2010. – 408 с.
    
84. L. Viikari. Biotechnology in the Pulp and Paper Industry,21. – М.: , 2010. – 344 с.
    
85. M. Svaton. Dictionary of the Pulp and Paper Industry. – М.: , 2010. – 0 с.
    
86. Fry. Money, Interest and Banking in Economic Development 2e. – М.: , 1994. – 592 с.
    
87. Fry. Money, Interest, and Banking in Economic Developme nt, second edition. – М.: , 1994. – 0 с.
    
88. Soung C. Liew. Principles of Broadband Switching and Networking. – М.: , 2010. – 454 с.
    
89. Smith. The Bouchayers of Grenoble and French Industrial Enterprise, 1850–1970. – М.: , 2001. – 276 с.
    
90. Zlotnick. Women, Writing and the Industrial Revolution. – М.: , 2001. – 336 с.
    
91. Banks Erik. Dictionary of Finance, Investment and Banking. – М.: Palgrave Macmillan, 2014. –  с.
    
92. Shalini Singh and Dharm Dutt. Xylanases of Coprinellus disseminatus for Pulp and Paper Industry. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
    
93. Akanksha Rastogi,Prakash Seth and Vir Singh. Pulp and Paper Industry and Environmental Disaster. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
94. A.B.M. Sharif Hossain and Mohammed Al-Eissa. Bioconversion and Bioprocess: Industrial Biotechnology. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
    
95. Frednard Gideon. Optimal provisioning in the banking industries. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
96. Clare Chambers. Financial Exclusion and Banking Regulation in the UK. – М.: LAP Lambert Academic Publishing, 2010. – 352 с.
    
97. Nibedita Roy. A Study On Securitisation And Its Role In Indian Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 444 с.
    
98. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
99. Rida Rabbani and Hammad Mushtaq. Code Switching and Mixing Trends in Text Messaging. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
100. Alexander N. Kostyuk,Olga Afanasyeva and Yaroslav Mozghovyi. Governance & Control In Finance & Banking. – М.: Scholars' Press, 2014. – 336 с.
     
101. Dr. Brajesh Kumar Tiwari. Changing Scenario of Indian Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
102. Olorunfemi Yasiru Alimi. Market Concentration and Banking Performance in Nigeria. – М.: LAP Lambert Academic Publishing, 2015. – 64 с.
     
103. Christine Ngari. Employment Contracts in the Banking Industry. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
104. Tesfaye Boru Lelissa. Financial Liberalization and Bank Performance in Ethiopia. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
105. Kofi Adjei-Frimpong,Christopher Gan and Baiding Hu. Cost Efficiency of Ghana’s Banking Industry: A Panel Data Analysis. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
106. Majid Karimzadeh. Electronic Banking and Development of Banking Industry in India. – М.: LAP Lambert Academic Publishing, 2013. – 292 с.
     
107. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
108. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
     
109. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
110. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
111. Berihun Muche. Determinants of Customer Switching Behavior. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
112. Muhammad Naeem Akhtar. Customer Awareness and Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
113. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
114. Abhishek Tripathi. Merger and Acquisition in Indian Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
     
115. Franc Etu-Menson. Operational Risk Management in the Banking Industry of Ghana. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
116. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
117. Nkora Nkoranigwa. Customer Loyalty in Banking and Financial Institutions. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
118. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
119. Yonas Berhanu Hailu. Relationship Marketing and Customers' Loyalty in Banking Industry. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
120. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
121. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
122. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
123. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
124. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
125. Kishor Hakuduwal. Customer Segmentation and Profitability Analysis. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
126. DR. PRANAM DHAR and MONALISA MAITY. GROWTH OF TRAVEL AND TOURISM INDUSTRY. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
     
127. Faustino Taderera and Zebert Mahachi. Customs Practice and Documentation. – М.: LAP Lambert Academic Publishing, 2010. – 664 с.
     
128. Cornelius Kurere Kurere and Gregory Namusonge. The internal control systems and performance of banking industries. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
129. N. Kavitha. Outlook of Banking industry. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
130. Akshay Vardhan Nagaich. Analysis and Comparision of financial performance of HDFC Bank ltd. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
131. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
132. Daniel Rajkumar M.,Shanmugam R. and Anbu A. The Indian Banking Industry in the Post Reform Period – an analysis. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
133. Leonard Fotabong. Cameroon Banking Industry. Competitive Analyses,Insights &Prospects. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
134. Abdulwahid Sial,Hafiz Ghulam Muhammad Musa and Munawar Iqbal. Credit Risk and Bank’s Performance. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
     
135. Kamrunnisha Nobi and Manjit Singh. Islamic Finance and Banking in Indian context. – М.: LAP Lambert Academic Publishing, 2014. – 224 с.
     
136. Syed Nazrul Islam. Efficiency and Competitiveness of the Banking Industry of Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
137. N. Kavitha. Banking Industry in the Global Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
     
138. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
140. Komal Daniel. Customer Switching and Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     

Лучшие результаты

Дополнительные результаты

1. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
2. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
3. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
4. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
6. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
7. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
8. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
9. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
10. Динамичное развитие: ICICI Bank Eurasia в России. интервью с г-ном Махешкой, Председателем Правления ООО "ICICI Bank Eurasia". И. Гусева, "Банковское кредитование", № 4, июль-август 2006.
11. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
12. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
13. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
14. Ритейловые решения RS-Bank/Pervasive для розничного бизнеса в SMB-банке. О. Гроздова, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
15. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
16. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
17. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
18. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
19. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
20. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
21. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
22. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
23. Закормленная кадрами Москва... работает под потолками Armstrong. интервью с С. Якуниным, генеральным директором и главой представительства Armstrong World Industries в СНГ. "Управление персоналом", N 16, август 2010 г.
24. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
25. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
26. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
27. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
28. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
29. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
30. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
31. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
32. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
33. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
34. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
35. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
36. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
37. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
38. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
39. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
40. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
41. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
42. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
43. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
44. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
45. Южноафриканский Standard Bank покоряет Россию. интервью с Ю. Войцеховским, президентом ЗАО "Стандарт Банк". А. Скогорева, "Банковское обозрение", № 6, июнь 2008.
46. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
47. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
48. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
49. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.