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Лучшие результаты

  1. Bruce T. Barkley, James H. Saylor. Customer-Driven Project Management : Building Quality into Project Processes. – М.: , 0. – 0 с.

Дополнительные результаты

  1. Ron Ashkenas, Todd Jick, Dave Ulrich, Catherine Paul-Chowdhury. The Boundaryless Organization Field Guide: Practical Tools for Building the New Organization. – М.: Jossey-Bass, 1998. – 416 с.
  2. Basit Aziz. Improving Project Management with Lean Thinking: Integrating Lean in Project Processes. – М.: , 2012. – 104 с.
  3. Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart. Human Resource Management in Public Service: Paradoxes, Processes, and Problems. – М.: , 2012. – 552 с.
  4. J.Y. Lee, M.J. Epstein. Advances in Management Accounting, Volume 11. – М.: , 0. – 0 с.
  5. Chip R. Bell and Heather Shea-Schultz. Dance Lessons: Six Steps to Great Partnership in Business and Life. – М.: , 2012. – 316 с.
  6. Samuel B. McClelland. Organizational Needs Assessments: Design, Facilitation, and Analysis. – М.: , 0. – 0 с.
  7. Johnson A. Edosomwan. Organizational Transformation and Process Reengineering. – М.: , 0. – 0 с.
  8. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
  9. James E. Lukaszewski. Building Quality Community Relationships : A Planning Model to Gain and Maintain Public Consent. – М.: , 0. – 0 с.
  10. S. Ghosh. Advances in the Management of Organizational Quality, Volume 5. – М.: , 0. – 0 с.
  11. Gary S. Topchik. Managing Workplace Negativity. – М.: , 0. – 0 с.
  12. Workplace Strategies and Facilities Management : Building in Value. – М.: , 0. – 0 с.
  13. James Williams. Team Development for High Tech Project Managers. – М.: , 0. – 0 с.
  14. J. Richard Hackman. Groups That Work (and Those That Don't) : Creating Conditions for Effective Teamwork (Management Series). – М.: , 0. – 0 с.
  15. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с.
  16. Larry P. Ritzman, Lee J. Krajewski. Foundations of Operations Management and Student CD. – М.: , 0. – 0 с.
  17. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с.
  18. Brad VanАuken. Brand Aid. An Easy Reference Guide to Solving Your Toughest Branding Problems and Strengthening Your Market Position. – М.: AMACOM/American Management Association, 2003. – 320 с.
  19. Preston G. Smith, Guy M. Merritt. Proactive Risk Management : Controlling Uncertainty in Product Development. – М.: , 0. – 0 с.
  20. Thomas F. Wallace. Customer-Driven Strategy: Winning Through Operational Excellence. – М.: , 0. – 0 с.
  21. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
  22. Robert K. Wysocki. Project Management Process Improvement (Artech House Effective Project Management Series). – М.: , 0. – 0 с.
  23. Jerry W. Koehler, Joseph M. Pankowski. Transformational Leadership in Government. – М.: , 0. – 0 с.
  24. H. James Harrington, James S. Harrington. Total Improvement Management: The Next Generation in Performance Improvement. – М.: , 0. – 0 с.
  25. Richard E. Nance, James D. Arthur. Managing Software Quality. – М.: , 0. – 0 с.
  26. Michael C. Carruthers. Principles of Management for Quality Projects. – М.: , 0. – 0 с.
  27. Yefim Fasser, Donald Brettner. Management for Quality in High Technology Enterprises. – М.: , 0. – 0 с.
  28. Jeffrey K. Pinto, Pekka Rouhiainen. Building Customer-Based Project Organizations. – М.: , 0. – 0 с.
  29. Alchemy for Managers : Turning experience into achievement. – М.: , 0. – 0 с.
  30. Johny K. Johansson. Global Marketing: Foreign Entry, Local Marketing, and Global Management. – М.: , 0. – 0 с.
  31. Christian N. Ph.D. Madu. Competing on Quality and Environment. – М.: , 0. – 0 с.
  32. J. M. Juran. Juran on Leadership for Quality. – М.: , 0. – 0 с.
  33. Charles J. Austin, Stuart B. Boxerman. Information Systems for Healthcare Management, Sixth Edition. – М.: , 0. – 0 с.
  34. David Moschella. Customer-Driven IT: How Users Are Shaping Technology Industry Growth. – М.: , 0. – 0 с.
  35. Editor Mark Fischetti. The Family Business Management Handbook. – М.: Family Business Publishing Company, 1996. – 122 с.
  36. B. G. Dale, Heather Bunney, Barrie Dale. Total Quality Management Blueprint (Business Blueprints). – М.: , 0. – 0 с.
  37. William C. Schulz, Charles W. Hofer. Creating Value through Skill-Based Strategy and Entrepreneurial Leadership. – М.: , 0. – 0 с.
  38. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с.
  39. Adedeji Bodunde Badiru. Project Management in Manufacturing and High Technology Operations (Wiley Series in Engineering and Technology Management). – М.: , 0. – 0 с.
  40. Al Endres. Improving R&D Performance : The Juran Way. – М.: , 0. – 0 с.
  41. Gary Heil, Tom Parker, Deborah C. Stephens. One Size Fits One : Building Relationships One Customer and One Employee at a Time. – М.: , 0. – 0 с.
  42. Teresa Allen. Common Sense Service: Close Encounters on the Front Lines. – М.: , 0. – 0 с.
  43. Richard E. Westney. The Strategic Project Planner: A Profit-Driven Project Management Process for Planning Projects to Meet Business Goals. – М.: , 0. – 0 с.
  44. Philip B. Crosby. Quality Without Tears: The Art of Hassle-Free Management. – М.: McGraw-Hill, 1995. – 2005 с.
  45. Gary Born. Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems. – М.: , 0. – 0 с.
  46. James F. Cali. TQM for Purchasing Management. – М.: , 0. – 0 с.
  47. Roger Slater. Integrated Process Management: A Quality Model. – М.: , 0. – 0 с.
  48. Arpad Gaal. ISO 9001:2000 for Small Business: Implementing Process-Approach Quality Management. – М.: , 0. – 0 с.
  49. John W. Horch. Practical Guide to Software Quality Management (Artech House Computer Library). – М.: , 0. – 0 с.
  50. Bruce T. Barkley, James H. Saylor. Customer-Driven Project Management : Building Quality into Project Processes. – М.: , 0. – 0 с.
  51. Marlene Caroselli, Linda Edison. Quality Care: Prescription for Injecting Quality into Healthcare Systems. – М.: , 0. – 0 с.
  52. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
  53. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
  54. E. J. Nijssen, Ruud T. Frambach, Edwin J. Nijssen. Marketing Strategy: Creating Customer Value Through Strategic Marketing Planning - A Management Approach. – М.: , 0. – 0 с.
  55. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
  56. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
  57. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с.
  58. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
  59. Allan C. Reddy. Total Quality Marketing. – М.: , 0. – 0 с.
  60. Jeanne Ketola, Kathy Roberts. ISO 9001:2000 Management Responsibility In a Nutshell. – М.: , 0. – 0 с.
  61. Inc Staff Joiner Associates, Goal Qpc and Oriel Inc, Goai/Qpc, GOAL/QPC, Joiner Associates Inc. The Team Memory Jogger: A Pocket Guide for Team Members. – М.: Goal/QPC, 0. – 164 с.
  62. Bhavani Thuraisingham. Web Data Management and Electronic Commerce. – М.: , 0. – 0 с.
  63. Jesse Feiler. Managing the Web-Based Enterprise. – М.: , 0. – 0 с.
  64. S Balachandran. Customer-Driven Services Management. – М.: , 0. – 0 с.
  65. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
  66. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
  67. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
  68. Ajit Silva. The Ten Commandments of Quality Management : Best Practices to Develop New Leaders and Create a Quality Environment. – М.: , 2005. – 0 с.
  69. John Rakos. The Practical Guide to Project Management Documentation. – М.: , 2004. – 0 с.
  70. Curtis R. Cook. Just Enough Project Management. – М.: , 2004. – 0 с.
  71. S Balachandran. Customer-Driven Services Management. – М.: , 2004. – 0 с.
  72. Craig Settles. I Only Have ROIs for You. – М.: , 2004. – 0 с.
  73. Managing Business In A Multi-channel World: Success Factors For E-business. – М.: , 2005. – 0 с.
  74. Quality into the 21st Century: Perspectives on Quality and Competitiveness for Sustained Performance. – М.: , 2003. – 0 с.
  75. Jeffrey A. Berk. Champions of Change. – М.: , 2004. – 0 с.
  76. Mike Green. Change Management Masterclass: A Step-By-Step Guide to Successful Change Management. – М.: , 2007. – 274 с.
  77. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с.
  78. Avraham Shtub, Jonathan F. Bard, Shlomo Globerson. Project Management: Processes, Methodologies, and Economics (2nd Edition) (Prentice-Hall International Series in Industrial and Systems Engineering). – М.: , 2004. – 688 с.
  79. Greg Stielstra. PyroMarketing: The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life. – М.: , 2005. – 256 с.
  80. Robert A. Pitts, David Lei. Strategic Management: Building and Sustaining Competitive Advantage. – М.: , 2005. – 560 с.
  81. Subir Chowdhury. The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do. – М.: Doubleday Currency, 2005. – 128 с.
  82. Pete Blackshaw. Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World. – М.: Crown Business Publications, 2008. – 208 с.
  83. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
  84. Harold Kerzner Ph.D., Frank P. Saladis, International Institute for Learning. Value-Driven Project Management (The IIL/Wiley Series in Project Management). – М.: , 2009. – 288 с.
  85. Kieron Dowling. SAP Project System Handbook. – М.: McGraw-Hill Osborne Media, 2008. – 298 с.
  86. Gary R. Heerkens. Project Management. – М.: McGraw-Hill, 2002. – 272 с.
  87. John C. Goodpasture. Project Management the Agile Way: Making It Work in the Enterprise. – М.: , 2010. – 320 с.
  88. Graham M. Winch. Managing Construction Projects. – М.: , 2010. – 544 с.
  89. Dragan Z. Milosevic, Peerasit Patanakul, Sabin Srivannaboon. Case Studies in Project, Program, and Organizational Project Management. – М.: , 2010. – 528 с.
  90. Muhanad Fakhri. Quality Management Systems Design and Implementation: Garri4 Power Plant Project as A Model, Sudan. – М.: , 2010. – 124 с.
  91. Lawrence Solow, Brenda Fake. What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement. – М.: , 2010. – 206 с.
  92. Iain Aitken. Value-Driven IT Management. – М.: , 2010. – 336 с.
  93. Mark Tweeddale. Managing Risk and Reliability of Process Plants. – М.: , 2010. – 529 с.
  94. Evan Wheeler. Security Risk Management: Building an Information Security Risk Management Program from the Ground Up. – М.: , 2011. – 360 с.
  95. Ken Blanchard, Donald Carew and Eunice Parisi Carew. The One Minute Manager Builds High Perfotming Team. – М.: HarperCollins Publishers, 2004. – 128 с.
  96. Pamela McGhee. Painless Project Management. – М.: , 2007. – 264 с.
  97. Matthew Slinn. Build Your Own Electric Bicycle (Tab Green Guru). – М.: , 2010. – 272 с.
  98. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2010. – 408 с.
  99. W J Pardee. To Satisfy & Delight Your Customer – How to Manage for Customer Value. – М.: , 1996. – 290 с.
  100. Jeffrey K. Pinto. Building Customer–Based Project Organizations. – М.: , 2001. – 240 с.
  101. J R JOHNSON. Johnson: Managing For Productivity In Data Processing (pr Only). – М.: , 1993. – 0 с.
  102. Christopher W. Craighead. Managing Operations and Supply Chain Processes. – М.: , 2014. – 544 с.
  103. Genserik L.L. Reniers. Multi–Plant Safety and Security Management in the Chemical and Process Industries. – М.: , 2010. – 290 с.
  104. Dave Donelson. The Dynamic Manager's Guide To Creative Selling: How To Make More Sales And Build A Super Sales Career. – М.: , 2011. – 362 с.
  105. Kneese. Managing Water Quality. – М.: , 1968. – 0 с.
  106. What Customers Want: Using Outcome-Driven Innovation To Create Breakthrough Products And Services. – М.: , 2005. – 240 с.
  107. Customer-Driven Project Management. – М.: , 2001. – 609 с.
  108. The Handbook Of Program Management. – М.: , 2011. – 288 с.
  109. Sap® Project System Handbook. – М.: , 2011. – 298 с.
  110. Build Your Own Electric Bicycle. – М.: , 2011. – 272 с.
  111. Mind Performance Projects For The Evil Genius: 19 Brain-Bending Bio Hacks. – М.: , 2011. – 240 с.
  112. Holography Projects For The Evil Genius. – М.: , 2011. – 176 с.
  113. 50 Green Projects For The Evil Genius. – М.: , 2011. – 208 с.
  114. Voice Of The Customer. – М.: , 2011. – 416 с.
  115. Turn Small Talk Into Big Deals: Using 4 Key Conversation Styles To Customize Your Networking Approach, Build Relationships, And Win More Clients. – М.: , 2011. – 288 с.
  116. Leed-New Construction Project Management (Greensource). – М.: , 2011. – 496 с.
  117. Wikibrands: Reinventing Your Company In A Customer-Driven Marketplace. – М.: , 2011. – 336 с.
  118. Management Strategy: Achieving Sustained Competitive Advantage. – М.: , 2011. – 216 с.
  119. DASU. THE CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS. – М.: , 2013. –  с.
  120. TALBOT. CUSTOMER-DRIVEN BUDGETING: PREPARE, ENGAGE, EXECUTE: THE SMALL BUSINESS GUIDE FOR GROWTH. – М.: , 2013. –  с.
  121. SENGUPTA. THE MANAGEMENT AND IMPROVEMENT OF BUSINESS PROCESSES: APPROACHES, MODELS, TECHNIQUES. – М.: , 2013. –  с.
  122. JITESH BHARDWAJ. APPLICATION OF QUALITY FUNCTION DEPLOYMENT IN PRODUCT DEVELOPMENT. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  123. ANDY-AL-AFFENDI ABDULLAH and Faieza Abdul Aziz. PRODUCT DEVELOPMENT PROCESS IMPROVEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  124. Esther Oromidayo Thontteh. Property Management. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
  125. Ikram Ullah. Customer driven innovation is the backbone of your company. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  126. Amir Hakimi Ghotrom. Management Information System: What Organizations Need to be Succeed. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
  127. Omar AlShathry. Quality Economics in Software Development Projects. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
  128. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
  129. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  130. Nadeem Kureshi. Quality Management in SMEs. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
  131. Istvan Szintay. Diversity of Information Management. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
  132. Ionica Oncioiu. Starting A Successful Small Business With Project Management. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
  133. Thamae Paulus Masejane. Total Quality Management and Organisational Performance. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
  134. Muhanad Fakhri. Quality Management Systems Design and Implementation. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
  135. Akshay Kumar Pandey. Crm,Consumer Protection and Working of Consumer Protection Act. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  136. Vinod Sayankar. Quality Management System. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  137. Amy Chin and Bakhtier Pulatov. Project Planning and Organizational Project Planning Support. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
  138. Rachel Quero. Management Consensus, Its Relation to Quality Performance. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  139. Josephine Ojiambo. The Influence of Financial Management on Quality of Education. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  140. Sabina Cerimagic. Cross-cultural training of Western project managers working in the UAE. – М.: LAP Lambert Academic Publishing, 2013. – 280 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Профессионал управления проектами. интервью с В. Богдановым, известным как эксперт в области управления проектами испециалистом по Microsoft Project, членом PMI. американской Ассоциации менеджеров проектов. "Управление персоналом", № 24, декабрь 2005.
  2. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
  3. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
  4. Team-building как основа современных персонал-технологий. "Управление персоналом", № 3, февраль 2005.
  5. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
  6. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
  7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
  10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
  11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
  12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
  13. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
  14. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
  15. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
  16. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
  17. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.

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Александр
С наступившими и грядущими праздниками Вас! Работа после вашего сопровождения принята преподавателем "как есть", мне даже пришлось буквально на месте ваять титульный лист. О недочётах она лишь сказала, что "...они есть" - и не более того. Благодаря Вашим консультациям мне даже не пришлось сдавать экзамен по этому предмету. Спасибо большое!