Результаты поиска

Лучшие результаты

1. Edward D. Gagnon, Gregory D. Ward. The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day. – М.: , 0. – 0 с.
   
2. Terry R. Bacon, David G. Pugh. Winning Behavior: What the Smartest, Most Successful Companies Do Differently. – М.: , 0. – 0 с.
   
3. Ralph F. Wilson. Planning Your Internet Marketing Strategy: A Doctor Ebiz Guide. – М.: John Wiley and Sons, Ltd, 2002. – 278 с.
   
4. Alycia Perry, David Wisnom III. Before the Brand : Creating the Unique DNA of an Enduring Brand Identity. – М.: , 0. – 0 с.
   
5. Patrick Tan. Success With Online Retailing: For Small Businesses. – М.: , 0. – 0 с.
   
6. John R. Abel. The ABC's of Dynamic Selling : A selling philosophy to differentiate you from the pack and make you Number One. – М.: , 2004. – 0 с.
   
7. Michael Bergdahl. What I Learned From Sam Walton: How to Compete and Thrive in a Wal-Mart World. – М.: Wiley, 2006. – 256 с.
   
8. Michael L. George, James Works, Kimberly Watson-Hemphill, Clayton M. Christensen. Fast Innovation: Achieving Superior Differentiation, Speed to Market, and Increased Profitability. – М.: , 2005. – 300 с.
   
9. Mary Coulter. Strategic Management In Action (3rd Edition). – М.: , 2004. – 368 с.
   
10. Warren Liu. KFC in China: Secret Recipe for Success. – М.: , 2008. – 200 с.
    
11. Alexander Chernev. Strategic Marketing Management, 3rd Edition. – М.: , 2008. – 260 с.
    
12. Gerard Blokdijk. Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capacity by moving Workload to Less utilized Times, Hardware, or Places Best Practices Handbook. – М.: , 2008. – 96 с.
    
13. Kathi Nichols. Differentiated Services Strategies. – М.: , 2002. – 320 с.
    
14. Escaping The Price-Driven Sale: How World Class Sellers Create Extraordinary Profit. – М.: , 2011. – 272 с.
    
15. Karamdeep Singh and Gurmeet Kaur. Random Early Detection (RED) Based Congestion Control Strategies. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
16. Aalok Ranjan Chaurasia. Mortality, Health and Development in India 2011. – М.: LAP Lambert Academic Publishing, 2012. – 288 с.
    
17. Birgit Lie. The triple burden of trauma, uprooting and settlement. – М.: Scholars' Press, 2013. – 192 с.
    
18. Darlene Bricker. Differentiated Instruction in a Teacher Preparation Program. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
19. Nguyen Ke Tuong and Viviene Lukoma. Brand - The power of great success in business. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
20. Tirumala Narayanamma. C R M - A Study With Reference To Lic (Nellore Division). – М.: Scholars' Press, 2014. – 288 с.
    
21. Ripudaman Singh,Gurkamal Singh and Amandeep Kaur Brea. Indian Consumer Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
22. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
    
23. Shankar Chelliah,Sonia Nanthenny Kanapathy and Jayaraman Munusamy. The Competitive Advantages In Private Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
24. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
    
25. Giacomo Copani. Service Business Models In The Machine Tool Industry. – М.: LAP Lambert Academic Publishing, 2013. – 300 с.
    
26. Nazia Hussain. Brand Equity: A Consumer Perspective. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
27. Elena Lutsenko. Positioning strategy of service SME in foreign fragmented market. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
28. Shilpa Bagdare. Retail Customer Experience - An Indian Context. – М.: Scholars' Press, 2014. – 164 с.
    
29. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
30. ESTHER MAINA. Competitive approaches used by rural saccos in Kenya. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
31. Rangarajan Rajamani. Product orientation in Indian Software Services Organizations. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    

Дополнительные результаты

1. Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с.
   
2. Chris Zook, James Allen. Profit from the Core: Growth Strategy in an Era of Turbulence. – М.: Harvard Business School Press, 2001. – 194 с.
   
3. M. S. Mastel. Telecom Audit: A Complete Cost-Reduction Strategy for Your Corporate Telecommunications Bills. – М.: McGraw-Hill Professional Publishing, 2003. – 404 с.
   
4. Peter Brooks. Metrics for Service Management: Designing for ITIL. – М.: , 2012. – 169 с.
   
5. Steve Marx. Close Like The Pros: Replace Worn-Out Tactics with the Powerful Strategy of Interactive Selling. – М.: , 2012. – 304 с.
   
6. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с.
   
7. Gabriel Borges. Positive word-of-mouth: a strategy or an outcome?: Understanding factors and arrangements that motivate consumers to talk about brands. – М.: , 2012. – 60 с.
   
8. Jack Trout. Jack Trout on Strategy. – М.: McGraw-Hill, 2004. – 144 с.
   
9. Barry Feig. Winning Marketing Strategies. – М.: Prentice Hall, 1999. – 382 с.
   
10. Marilyn R. Seymann. Managing the New Bank Technology: An Executive Blueprint for the Future (Glenlake Business Monographs). – М.: , 0. – 0 с.
    
11. David N. Ricchiute. Auditing and Assurance Services. – М.: , 0. – 0 с.
    
12. Paul Dunn, Ronald J. Baker. The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services. – М.: , 0. – 0 с.
    
13. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с.
    
14. Robert Giloth. Jobs & Economic Development: Strategies and Practice. – М.: , 0. – 0 с.
    
15. Edward D. Gagnon, Gregory D. Ward. The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day. – М.: , 0. – 0 с.
    
16. Edward L. Melnick, Praveen Nayyar, Michael L. Pinedo, Sridhar Seshadri. Creating Value in Financial Services: Strategies, Operations and Technologies. – М.: , 0. – 0 с.
    
17. Karen G. Strouse. Marketing Telecommunications Services : New Approaches for a Changing Environment (Artech House Telecommunications Library). – М.: , 0. – 0 с.
    
18. Steffen Jrgensen, Georges Zaccour. Optimal Control and Differential Games: Essays in Honor of Steffen Jorgensen (Advances in Computational Management Science). – М.: , 0. – 0 с.
    
19. Stephen E. Siwek, Patrick A. Messerlin, Emmanuel Cocq. The Audiovisual Services Sector in the Gats Negotiations. – М.: , 0. – 0 с.
    
20. Leonard Bisk. Entrepreneur Magazine : Guide to Professional Services (Entrepreneur Magazine). – М.: , 0. – 0 с.
    
21. Terry R. Bacon, David G. Pugh. Winning Behavior: What the Smartest, Most Successful Companies Do Differently. – М.: , 0. – 0 с.
    
22. Hung-Hsin Chen. Comparative Analysis and Benchmarking: Corporate Strategy Analysis of Four International Pharmaceutical Companies. – М.: , 0. – 0 с.
    
23. Kristie Tamsevicius. I Love My Life: A Mom's Guide to Working from Home. – М.: , 0. – 0 с.
    
24. Deborah C. Sawyer. Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses. – М.: , 0. – 0 с.
    
25. Ron Zemke, Kristin Anderson. Delivering Knock Your Socks Off Service. – М.: , 0. – 0 с.
    
26. Richard J. Schonberger, Edward M., Jr. Knod. Synchroservice!: The Innovative Way to Build a Dynasty of Customers. – М.: , 0. – 0 с.
    
27. Robert G. Business Policy and Strategy Murdick, Harold C. Babson, R. Carl Moor, William H. Tomlinson. Business Policy and Strategy: An Action Guide, Sixth Edition. – М.: , 0. – 0 с.
    
28. Neville Lake, Kristen Hickey. Customer Service Workbook. – М.: , 0. – 0 с.
    
29. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
    
30. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с.
    
31. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с.
    
32. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с.
    
33. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
34. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с.
    
35. Empowerment: HR Strategies for Service Excellence : HR strategies for service excellence (The Hospitality, Leisure and Tourism Series). – М.: , 0. – 0 с.
    
36. Incoming Calls Management, Research Strategies International. The Multichannel Call Center Study Final Report. – М.: , 0. – 0 с.
    
37. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с.
    
38. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
39. Robert F., Jr Dundervill, Peter F. Gerity, Anthony K. Hyder, Lawrence H. Luessen, North Atlantic Treaty Organization Scientific Affairs Division, NATO Advanced Study Institute on Defense Conversion Strategies. Defense Conversion Strategies (NATO Asi Series. Partnership Sub-Series 1, Disarmament Technologies, Vol 9). – М.: , 0. – 0 с.
    
40. Paul M. Swamidass. Innovations in Competitive Manufacturing. – М.: , 0. – 0 с.
    
41. Martin F. Bartholomew. Successful Business Strategies Using Telecommunications Services (Artech House Telecommunications Library). – М.: , 0. – 0 с.
    
42. Bradford W. Ketchum. Tips and Tactics for Using the Internet to Run Your Business. – М.: Inc. Publishing, 2001. – 96 с.
    
43. Anthony W. Ulwick. Business Strategy Formulation : Theory, Process, and the Intellectual Revolution. – М.: , 0. – 0 с.
    
44. Jacintha Brown. Coordinate Implementation of Customer Service Strategies. – М.: Software Publications, 2003. – 108 с.
    
45. Neil Botten. Competitive Strategies for Service Organizations. – М.: , 0. – 0 с.
    
46. Roger Kerin, Robert Peterson. Strategic Marketing Problems: Cases and Comments, 10th Edition. – М.: , 0. – 0 с.
    
47. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
    
48. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с.
    
49. Ralph F. Wilson. Planning Your Internet Marketing Strategy: A Doctor Ebiz Guide. – М.: John Wiley and Sons, Ltd, 2002. – 278 с.
    
50. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с.
    
51. Robert E. Hall. The Streetcorner Strategy for Winning Local Markets: Right Sales, Right Service, Right Customers, Right Cost. – М.: , 0. – 0 с.
    
52. Philippe Malaval, Christophe Benaroya. Strategy and Management of Industrial Brands: Business to Business Products and Services. – М.: , 0. – 0 с.
    
53. Garth Hallberg. All Consumers Are Not Created Equal: The Differential Marketing Strategy for Brand Loyalty and Profits. – М.: John Wiley and Sons, Ltd, 1995. – 340 с.
    
54. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
    
55. Scott M. Primiano. Hard Market Selling. – М.: , 0. – 0 с.
    
56. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с.
    
57. Gayle H. Gregory, Carolyn Chapman. Differentiated Instructional Strategies: One Size Doesn't Fit All. – М.: , 0. – 0 с.
    
58. Carolyn Chapman, Rita King. Differentiated Instructional Strategies for Writing in the Content Areas. – М.: , 0. – 0 с.
    
59. Gayle H. Gregory. Differentiated Instructional Strategies in Practice: Training, Implementation, and Supervision. – М.: , 0. – 0 с.
    
60. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с.
    
61. Dennis Kundisch. New Strategies for Financial Services Firms: The Life-Cycle-Solution Approach (Information Age Economy). – М.: , 0. – 0 с.
    
62. Anthony W. Ulwick. Business Strategy Formulation: Theory, Process, and the Intellectual Revolution. – М.: , 2005. – 0 с.
    
63. Rachelle Perusse. Leadership, Advocacy, and Direct Service Strategies for Professional School Counselors. – М.: , 2003. – 0 с.
    
64. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с.
    
65. Bisys Educational Services. Life and Health Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
66. Bisys Educational Services. Property and Casualty Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
67. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
    
68. Wendy L. Currie. Internet Strategy: The Road to Web Services Solutions. – М.: , 2005. – 0 с.
    
69. John R. Abel. The ABC's of Dynamic Selling : A selling philosophy to differentiate you from the pack and make you Number One. – М.: , 2004. – 0 с.
    
70. Richard Tyler. Real World Customer Services Strategies That Work (Power Learning). – М.: , 2004. – 238 с.
    
71. Eugen Oetringer. The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management. – М.: Van Haren Publishing, 2005. – 136 с.
    
72. K. Douglas Hoffman, John E.G. Bateson. Services Marketing: Concepts, Strategies, & Cases. – М.: , 2005. – 608 с.
    
73. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с.
    
74. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с.
    
75. National Scholarship Research Service, Daniel J. Cassidy. The Scholarship Book, 13th Edition: The Complete Guide to Private-Sector Scholarships, Fellowships, Grants, and Loans for the Undergraduate (Scholarship Book). – М.: , 2008. – 720 с.
    
76. Inc National Safety Compliance Services. Controlled Substance Abuse and Alcohol Misuse Training for Transportation Supervisors. – М.: , 2008. – 108 с.
    
77. Kristijan Petkoski. Brand Portfolio Strategy: The Interactive Effect of Perceived Fit, BrandPortfolio Strategy, and Differentiation on BrandExtension Evaluations. – М.: , 2008. – 68 с.
    
78. Ivanka Menken. Virtualization Architecture, Adoption and Monetization of Virtualization Projects using Best Practice Service Strategy, Service Design, Service Transition, ... and Continual Service Improvement Processes. – М.: , 2008. – 164 с.
    
79. Gerard Blokdijk. Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capacity by moving Workload to Less utilized Times, Hardware, or Places Best Practices Handbook. – М.: , 2008. – 96 с.
    
80. Joan D'Amico, Kate Gallaway. Differentiated Instruction for the Middle School Language Arts Teacher: Activities and Strategies for an Inclusive Classroom (Differentiated Instruction for Middle School Teachers). – М.: , 2009. – 208 с.
    
81. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
82. Handbook of Research on E-services in the Public Sector: E-government Strategies and Advancements. – М.: , 2010. – 0 с.
    
83. Troy Waugh. 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms. – М.: , 2004. – 266 с.
    
84. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с.
    
85. Bobrow Test Preparation Services. CliffsNotes® AP Chemistry. – М.: , 2009. – 480 с.
    
86. Conrad Lashley. Empowerment: HR Strategies for Service Excellence. – М.: , 2010. – 300 с.
    
87. Robert Service. Stalin – A Life (COBEEI). – М.: , 2005. – 384 с.
    
88. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с.
    
89. Robert Service. A History of Modern Russia – From Nicholas II to Vladimir Putin (COBEE). – М.: , 2005. – 704 с.
    
90. R Service. A History of Twentieth–Century Russia (Cobee). – М.: , 1998. – 0 с.
    
91. R Service. A History of Twentieth–Century Russia (Paper) (Cobee). – М.: , 1999. – 688 с.
    
92. R Service. Lenin – A Biography (COBEE). – М.: , 2002. – 624 с.
    
93. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2006. – 432 с.
    
94. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2010. – 592 с.
    
95. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
    
96. R Service. A History of Modern Russia – From Tsarism to the Twenty–First Century 2e (COBEEI). – М.: , 2010. – 712 с.
    
97. Robert Service. Stalin – A Life (OBEEI). – М.: , 2006. – 760 с.
    
98. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
    
99. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2003. – 432 с.
    
100. Robert Service. Trotsky – A Biography (OBEEI). – М.: , 2010. – 608 с.
     
101. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2007. – 582 с.
     
102. Robert Service. Lenin – A Biography (COBEEI). – М.: , 2000. – 588 с.
     
103. Kathi Nichols. Differentiated Services Strategies. – М.: , 2002. – 320 с.
     
104. National Park Service. National Register of Historic Places 1966 to 1994. – М.: , 1996. – 926 с.
     
105. National Park Service. Respectful Rehabilitation. – М.: , 1986. – 200 с.
     
106. R SERVICE. Service: Lenin: A Political Life Vol 1: The Strengths Of Contradiction. – М.: , 1985. – 256 с.
     
107. R SERVICE. Service: Lenin: A Political Life, Vol 2: Worlds In Collision. – М.: , 1991. – 440 с.
     
108. Cipd. Rewarding Customer Service? : Using Reward And Recognition To Deliver Your Customer Service Strategy. – М.: , 2011. – 0 с.
     
109. Robert Service. Comrades: Communism: A World History. – М.: Pan Books, 2007. – 616 с.
     
110. WERSHING. STOP ASKING FOR REFERRALS: PROVEN STRATEGIES ON HOW TO BUILD YOUR FINANCIAL SERVICES BUSINESS THAT SELLS ITSELF. – М.: , 2013. –  с.
     
111. Siti Barirah Ahmad Anas. Service Differentiation in the Optical Domain. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
     
112. Karamdeep Singh and Gurmeet Kaur. Random Early Detection (RED) Based Congestion Control Strategies. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
113. Md. Zahirul Islam and Md. Mohiuddin Ahmed. Performance Analysis of MPLS and Non-MPLS Network. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
114. Shamila Ramjawan. Marketing tools and strategies for library and information services. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
     
115. Service Opare. Guarding the Garden of Eden:. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
116. Iskra Sainova. Development of Strategies for Normal Mature Cell Differentiation. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
117. Quan Zhou. Innovating Taxpayer Service System. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
118. Richard Boateng. Malaria Prevalence and Coping Strategies: Vulnerability Differentials. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
     
119. Stan Cornelia. Communication and reflection. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
120. Darlene Bricker. Differentiated Instruction in a Teacher Preparation Program. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
     
121. Reginah. M. Thetsane. Autonomy strategy for service delivery. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
122. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
123. Hamada Alshaer. Demanding Traffic Control and Management in Next Generation Networks. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
124. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
125. Peter N. Osuji and Japhet Eke Lawrence. The impact of customer service management on IT function. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
126. Ameen Chilwan. Dependability Differentiation in Cloud Services. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
     
127. Solomon Leiro Letangule. Effects of Innovation Strategies on Mobile Service Providers in Kenya. – М.: Scholars' Press, 2014. – 176 с.
     
128. Mohammednour Eltahir. Services Marketing Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
129. Muyu Li. The Present and Future of China’s Personal Car Market. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
130. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
131. Giacomo Copani. Service Business Models In The Machine Tool Industry. – М.: LAP Lambert Academic Publishing, 2013. – 300 с.
     
132. Elena Lutsenko. Positioning strategy of service SME in foreign fragmented market. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
133. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
134. Eugene I. Pradeepkumar J. and Panchanatham N. Issues and Strategies of Managing E-learning Services. – М.: LAP Lambert Academic Publishing, 2014. – 252 с.
     
135. Hari Prasad Adhikari. Differentiation Strategies of Nepalese Business Schools. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
     
136. Rangarajan Rajamani. Product orientation in Indian Software Services Organizations. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
137. Rajkumar Sarma. ADOPTION OF NETWORK EXPANSION STRATEGIES BY MOBILE SERVICE PROVIDERS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
138. Rasmirekha Sethy. Style and Strategy of In-service Teacher Education Programme. – М.: LAP Lambert Academic Publishing, 2014. – 252 с.
     
139. Troy Waugh. 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms. – М.: , 2015. –  с.
     
140. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2015. – 768 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
7. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
8. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
9. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
10. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.