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  1. Peg Thoms. Finding the Best and the Brightest : A Guide to Recruiting, Selecting, and Retaining Effective Leaders. – М.: , 2005. – 0 с.
  2. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с.
  3. Exceptional Service, Exceptional Profit. – М.: , 2011. – 192 с.

Дополнительные результаты

  1. Harry Beckwith. The Invisible Touch: The Four Keys to Modern Marketing. – М.: Grand Central Publishing, 2000. – 256 с.
  2. Chris Zook, James Allen. Profit from the Core: Growth Strategy in an Era of Turbulence. – М.: Harvard Business School Press, 2001. – 194 с.
  3. David Holland. Floss: The Business Development Bible for Dental Practices. – М.: , 2012. – 108 с.
  4. Mike Marchev. Become The Exception. – М.: , 2012. – 282 с.
  5. Michael Pidd. Measuring the Performance of Public Services: Principles and Practice. – М.: , 2012. – 332 с.
  6. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с.
  7. Terry Lydon, Mitchell Levy. # SUCCESSFUL CORPORATE LEARNING tweet Book01: Profitable Training by Optimizing Your Customer and Partner Education Organization. – М.: , 2012. – 114 с.
  8. Agrippa Chingombe. Impact 0f incentives on workers at Great Zimbabwe University. – М.: , 2012. – 76 с.
  9. Rob Reider. Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits: Conducting Operational Reviews. – М.: , 0. – 0 с.
  10. Robert M. Torok, Patrick J. Cordon. Operational Profitability : Systematic Approaches for Continuous Improvement. – М.: , 0. – 0 с.
  11. John Rothchild. The Bear Book : Survive and Profit in Ferocious Markets. – М.: , 0. – 0 с.
  12. Gordon P. Lewis. Bookkeeping & Tax Preparation: Start & Build a Prosperous Bookkeeping, Tax, & Financial Services Business. – М.: , 0. – 0 с.
  13. Elena Gladson, Brian Brinig, Brian P. Brinig. Developing and Managing a Litigation Services Practice. – М.: , 0. – 0 с.
  14. Martin Ives, Joseph R. Razek, Gordon A. Hosch. Introduction to Government and Non-for-Profit Accounting, Fifth Edition. – М.: , 0. – 0 с.
  15. Munawar Iqbal, David T. Llewellyn, International Conference on Islamic Economics and Banking 2000 Loughb. Islamic Banking and Finance: New Perspectives on Profit Sharing and Risk. – М.: , 0. – 0 с.
  16. J. K. Lasser, J.K. Lasser Tax Institute. J.K. Lasser's New Tax Law Simplified 2004 : Get a Bigger Refund (J.K. Lasser). – М.: , 0. – 0 с.
  17. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с.
  18. Rick Segel, Darren LaCroix. Laugh & Get Rich: How to Profit from Humor in Any Business. – М.: , 0. – 0 с.
  19. Alice H. Amsden, Wan-Wen Chu. Beyond Late Development: Taiwan's Upgrading Policies. – М.: , 0. – 0 с.
  20. Karen G. Strouse. Marketing Telecommunications Services : New Approaches for a Changing Environment (Artech House Telecommunications Library). – М.: , 0. – 0 с.
  21. Steven A. Waller. The Real World of the New Economy. – М.: Writers Club Press, 2001. – 476 с.
  22. Pat Williams. The Paradox of Power : A Transforming View of Leadership. – М.: , 0. – 0 с.
  23. Shlomo Maital. Executive Economics: Ten Essential Tools for Managers. – М.: , 0. – 0 с.
  24. Peter F. Drucker. Managing the Non-Profit Organization: Principles and Practices. – М.: , 0. – 0 с.
  25. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
  26. Walter Fenix. Commercial and Residential Cleaning Services: A Resource Guide to Developing and Maintaining Your Own Janitorial or Home Cleaning Business. – М.: , 0. – 0 с.
  27. George Eckes. General Electric's Six Sigma Revolution: How General Electric and Others Turned Process Into Profits. – М.: , 0. – 0 с.
  28. Stacy Zemon, Zemon. The Mobile DJ Handbook: How to Start & Run a Profitable Mobile Disc Jockey Service, Second Edition. – М.: , 0. – 0 с.
  29. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
  30. Bette Price, George Ritcheske. True Leaders: How Exceptional CEOs and Presidents Make a Difference by Building People and Profits. – М.: , 0. – 0 с.
  31. John Hagel III, John, III Hagel, John Seely Brown. Out of the Box: Strategies for Achieving Profits Today & Growth Tomorrow Through Web Services. – М.: , 0. – 0 с.
  32. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
  33. Jeffrey C. Shuman, Janice Twombly, David Rottenberg. Collaborative Communities: Partnering for Profit in the Networked Economy. – М.: , 0. – 0 с.
  34. Charles C. Harwood. Kick Down the Door of Complacency: Seize the Power of Continuous Improvement. – М.: , 0. – 0 с.
  35. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
  36. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с.
  37. Stephen P. Osborne. The Voluntary and Non-Profit Sector in Japan. – М.: , 0. – 0 с.
  38. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с.
  39. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с.
  40. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
  41. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с.
  42. William E. Scheuerman. Between the Norm and the Exception: The Frankfurt School and the Rule of Law (Studies in Contemporary German Social Thought). – М.: , 0. – 0 с.
  43. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с.
  44. Robert G. Stemper. Service Selling : A Guide to Increasing Sales and Profits in Consumer Financial Services. – М.: , 0. – 0 с.
  45. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
  46. Steven Drozdeck. The Mega Producers: Secrets of Financial Services Superstars to Lead You to the Top. – М.: Dearborn Trade Publishing, 2003. – 240 с.
  47. Christopher J. Hegarty, Philip B. Nelson. 7 Secrets of Exceptional Leadership: A Self-Directed Program Designed to Help You Quickly Evaluate and Develop Your Leadership Skills. – М.: Executive Books, 1998. – 81 с.
  48. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  49. Michael D. Eisner. Be Our Guest: Perfecting the Аrt of Customer Service. – М.: Disney Enterprises, 0. – 208 с.
  50. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с.
  51. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с.
  52. Tomi T. Ahonen. M-Profits: Making Money from 3G Services. – М.: John Wiley and Sons, Ltd, 2002. – 328 с.
  53. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
  54. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с.
  55. Cecil R. Reynolds, Elaine Fletcher-Janzen. Concise Encyclopedia of Special Education : A Reference for the Education of the Handicapped and Other Exceptional Children and Adults. – М.: , 0. – 0 с.
  56. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с.
  57. Reaching the Poor With Health, Nutrition, And Population Services: What Works, What Doesn't, And Why. – М.: , 2005. – 0 с.
  58. Beatriz Munoz-Seca. Problem Driven Management : Achieving Improvement in Operations Through Knowledge Management. – М.: , 2005. – 0 с.
  59. James Stephenson. 202 Services You Can Sell For Big Profits. – М.: Entrepreneur Press, 2005. – 340 с.
  60. Nigel Slack. Operations Management. – М.: , 2004. – 0 с.
  61. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с.
  62. Bisys Educational Services. Life and Health Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
  63. Bisys Educational Services. Property and Casualty Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
  64. Larry Swaton. Customer Service for Profitability. – М.: , 2003. – 0 с.
  65. Peg Thoms. Finding the Best and the Brightest : A Guide to Recruiting, Selecting, and Retaining Effective Leaders. – М.: , 2005. – 0 с.
  66. Hans Abbing. Why Are Artists Poor? : The Exceptional Economy of the Arts. – М.: , 2004. – 368 с.
  67. Richard B. Freeman. America Works: Critical Thoughts on the Exceptional U.S. Labor Market. – М.: , 2007. – 136 с.
  68. David Alan Collier, James R. Evans. Operations Management: Goods, Service, and Value Chains (with CD-ROM). – М.: , 2006. – 864 с.
  69. Patricia Belyea, Jenny Sullivan. Fantastic Folders and Exceptional Envelopes: A Designer's Guide to Custom Carriers That Open Conversations and Seal Deals. – М.: , 2005. – 160 с.
  70. Morten Balling, Frank Lierman, Dr Andy Mullineux. Competition and Profitability in European Financial Services: Strategic, Systemic and Policy Issues (Routledge International Studies in Money and Banking). – М.: , 2006. – 322 с.
  71. Council for Exceptional Children. Universal Design for Learning. – М.: , 2005. – 250 с.
  72. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с.
  73. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с.
  74. National Scholarship Research Service, Daniel J. Cassidy. The Scholarship Book, 13th Edition: The Complete Guide to Private-Sector Scholarships, Fellowships, Grants, and Loans for the Undergraduate (Scholarship Book). – М.: , 2008. – 720 с.
  75. Inc National Safety Compliance Services. Controlled Substance Abuse and Alcohol Misuse Training for Transportation Supervisors. – М.: , 2008. – 108 с.
  76. Matt Makowicz. A Guide to MARKETING Managed Services - faster, easier & for greater profit. – М.: , 2008. – 260 с.
  77. Greg Gianforte. Eight to Great: Eight Steps to Delivering an Exception Customer Experience. – М.: , 2008. – 124 с.
  78. Roger W. Babson. Fundamentals of Prosperity. – М.: , 2008. – 48 с.
  79. Patricia Sigmon. Six Steps to Creating Profit: A Guide for Small and Mid-Sized Service-Based Businesses. – М.: , 2010. – 208 с.
  80. Dave Evans. Social Media Marketing. – М.: , 2010. – 402 с.
  81. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с.
  82. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с.
  83. Bobrow Test Preparation Services. CliffsNotes® AP Chemistry. – М.: , 2009. – 480 с.
  84. John M. Bryson. Strategic Planning for Public Service and Non-Profit Organizations. – М.: , 2010. – 0 с.
  85. Robert Service. Stalin – A Life (COBEEI). – М.: , 2005. – 384 с.
  86. William V Spanos. The Exceptionalist State and the State of Exception – Herman Melville?s Billy Budd, Sailor. – М.: , 2011. – 232 с.
  87. William Scheuerman. Between the Norm & The Exception – The Frankfurt School & the Rule of Law (Paper). – М.: , 1997. – 338 с.
  88. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с.
  89. Elizabeth Aaronsohn. The Exceptional Teacher. – М.: , 2003. – 304 с.
  90. Magnus Fiskesjo. The Thanksgiving Turkey Pardon, the Death of Teddy?s Bear and the Sovereign Exception of Guantanamo. – М.: , 2004. – 80 с.
  91. Robert Service. A History of Modern Russia – From Nicholas II to Vladimir Putin (COBEE). – М.: , 2005. – 704 с.
  92. Predrag Cvitanovic. Group Theory – Birdtracks, Lie?s, and Exceptional Groups. – М.: , 2008. – 280 с.
  93. R Busselle. Busselle: An Exposure Of The ?heart?: A Chronicle Of Aphotographers Year With Except People. – М.: , 1989. – 0 с.
  94. Giorgio Agamben. State of Exception. – М.: , 2005. – 104 с.
  95. Thomas Lancraft. Interactions CD–Rom Package for A&P (Includes 8 CDs, all except Foundations). – М.: , 2003. – 0 с.
  96. R Service. A History of Twentieth–Century Russia (Cobee). – М.: , 1998. – 0 с.
  97. R Service. A History of Twentieth–Century Russia (Paper) (Cobee). – М.: , 1999. – 688 с.
  98. Carey Mcwilliams. California – The Great Exception. – М.: , 1999. – 392 с.
  99. R Service. Lenin – A Biography (COBEE). – М.: , 2002. – 624 с.
  100. Jeff Thull. Exceptional Selling. – М.: , 2006. – 272 с.
  101. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2006. – 432 с.
  102. C Mcwilliam. Lothian Except Edinburgh. – М.: , 1978. – 526 с.
  103. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2010. – 592 с.
  104. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
  105. R Service. A History of Modern Russia – From Tsarism to the Twenty–First Century 2e (COBEEI). – М.: , 2010. – 712 с.
  106. Robert Service. Stalin – A Life (OBEEI). – М.: , 2006. – 760 с.
  107. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
  108. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2003. – 432 с.
  109. Robert Service. Trotsky – A Biography (OBEEI). – М.: , 2010. – 608 с.
  110. Eden Rosen. How to Improve Service, Increase Profits, & Keep Customers Happy: A Guide for Giving and Getting Quality Customer Service. – М.: , 2011. – 152 с.
  111. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2007. – 582 с.
  112. Mary Sheriff. The Exceptional Woman – Elisabeth Vigee–Lebrun & the Cultural Politics of Art (Paper). – М.: , 1997. – 368 с.
  113. Robert Service. Lenin – A Biography (COBEEI). – М.: , 2000. – 588 с.
  114. D J Bottjer. Exceptional Fossil Preservation – A Unique View on the Evolution of Marine Life. – М.: , 2002. – 512 с.
  115. National Park Service. National Register of Historic Places 1966 to 1994. – М.: , 1996. – 926 с.
  116. National Park Service. Respectful Rehabilitation. – М.: , 1986. – 200 с.
  117. R SERVICE. Service: Lenin: A Political Life Vol 1: The Strengths Of Contradiction. – М.: , 1985. – 256 с.
  118. R SERVICE. Service: Lenin: A Political Life, Vol 2: Worlds In Collision. – М.: , 1991. – 440 с.
  119. Greg Brue. Six Sigma for Managers. – М.: McGraw-Hill, 2002. – 208 с.
  120. Exceptional Service, Exceptional Profit. – М.: , 2011. – 192 с.
  121. Becoming An Exceptional Executive Coach. – М.: , 2011. – 288 с.
  122. Robert Service. Comrades: Communism: A World History. – М.: Pan Books, 2007. – 616 с.
  123. HASTINGS. APPLYING SERVICE SCIENCE IN BUSINESS; ATTAINING GROWTH AND PROFITABILITY THROUGH CUSTOMER INVESTMENT AND EMPOWERMENT. – М.: , 2013. –  с.
  124. Michael E. Raynor, Mumtaz Ahmed. The Three Rules: How Exceptional Companies Think. – М.: Portfolio Penguin, 2015. – 384 с.
  125. Rejoice Shumba. Constructing Youth Identities in National Youth Service. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
  126. johnson Alao. Capacity Building Modules in Nigerian Forest Services. – М.: LAP Lambert Academic Publishing, 2011. – 260 с.
  127. Service Opare. Guarding the Garden of Eden:. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
  128. Zivanai Samson. Exceptional children and career guidance and counselling in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  129. Jibril Jemal. Counseling Services Provided for Sexually Abused Children in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
  130. Marines Guerreiro. Exceptional representations of simple algebraic groups. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
  131. Burcu Baytemir. The Political Offence Exception to Extradition. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
  132. Kondaiah Swamy Addepalli. Commercial Banks Turnaround. – М.: LAP Lambert Academic Publishing, 2011. – 384 с.
  133. Muhammad Waqas Younas. Working Capital Management and Profitability. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  134. Ronald Sibert. Privatizaton and Corporate Governance. – М.: Scholars' Press, 2014. – 304 с.
  135. VIKAS GAUTAM. SERVICE QUALITY PERCEPTIONS OF CUSTOMERS ABOUT INSURANCE COMPANIES. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  136. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
  137. Teki Surayya. Marketing of financial services. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
  138. Tamiru Belete. The Effect of ALM on Commercial Banks Profitability. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  139. Nelio Alessandro Azevedo Cacho. Supporting Maintainable Exception Handling with Explicit Channels. – М.: , 2009. – 236 с.
  140. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2015. – 768 с.

Лучшие результаты

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Дополнительные результаты

  1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
  2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
  3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
  4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  5. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
  6. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
  7. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  8. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
  9. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.

Образцы работ

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Дина, 31.03
Юля, спасибо большое за работу. Оценка отлично без лишних комментариев:)