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Лучшие результаты Brett Johnson. Supervising in the Public Service: A handbook for success. – М.: , 2012. – 126 с. The Chameleon Manager. – М.: , 0. – 0 с. Gary V. Sluyter, Sage Publications. Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE HUMAN SERVICES GUIDES). – М.: , 0. – 0 с. Mark Considine. Enterprising States: The Public Management of Welfare-To-Work. – М.: , 0. – 0 с. Donald F. Kettl. The Global Public Management Revolution : A Report on the Transformation of Governance. – М.: , 0. – 0 с. Anthony J. Culyer. The Dictionary of Health Economics (Elgar Original Reference). – М.: , 2005. – 0 с. Patrick Dunleavy, Helen Margetts, Simon Bastow, Jane Tinkler. Digital Era Governance: IT Corporations, the State, and e-Government. – М.: , 2008. – 304 с. David McKevitt. Managing Core Public Services. – М.: , 1998. – 304 с. Sitali Brian and Dr. Vincent Ntema Sazita. Development of Local Government and Decentralisation. – М.: LAP Lambert Academic Publishing, 2011. – 144 с. Madansing D. Golwal,Vishakha M. Golwal and Shashank S. Sonwane. Development of Web Portal. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Edward Ezekiel. Municipal Solid Waste Management. – М.: LAP Lambert Academic Publishing, 2011. – 176 с. Dominic Mulenga Mukuka. Policy Challenges in Delivering Water Services. – М.: LAP Lambert Academic Publishing, 2013. – 140 с. Devarakonda Sri Venkata Surya Balasubrahmanyam. Administration of Public Health Institutions:. – М.: LAP Lambert Academic Publishing, 2011. – 184 с. roslyn sorensen. The Dilemma of Health Reform. – М.: LAP Lambert Academic Publishing, 2010. – 368 с. Susanta Kumar Barik. Job Satisfaction and Employee Performance in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2012. – 100 с. Mirjana Cvetkovska. Performance Appraisal System in the Macedonian Civil service. – М.: LAP Lambert Academic Publishing, 2013. – 360 с. Yun-Lok Lee. Managing Consumers in Hospitality Service Situations. – М.: LAP Lambert Academic Publishing, 2013. – 412 с. Дополнительные результаты Kenneth Lawrence. Applications of Management Science, Volume 15. – М.: , 2012. – 313 с. Delivering Public Services that Work Volume 2. – М.: , 2012. – 192 с. Michael Pidd. Measuring the Performance of Public Services: Principles and Practice. – М.: , 2012. – 332 с. Odomovo Afeno. Corruption and service delivery: Administrative corruption and public service delivery in Nigeria. – М.: , 2012. – 120 с. Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart. Human Resource Management in Public Service: Paradoxes, Processes, and Problems. – М.: , 2012. – 552 с. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с. Brett Johnson. Supervising in the Public Service: A handbook for success. – М.: , 2012. – 126 с. Gloria Garrett Samson. The American Fund for Public Service: Charles Garland and Radical Philanthropy, 1922-1941 (Contributions in Labor Studies). – М.: , 0. – 0 с. Linda Wirth. Breaking Through the Glass Ceiling: Women in Management. – М.: , 0. – 0 с. Moi Ali. Essential Managers: Effective Public Relations. – М.: DK Adult, 2001. – 72 с. Ken Standfield, Andrew Torre. Intangible Management: Tools for Solving the Accounting and Management Crisis. – М.: Butterworth-Heinemann, 2006. – 275 с. Dale E. Yeatts, Cloyd Hyten. High-Performing Self-Managed Work Teams: A Comparison of Theory to Practice. – М.: , 0. – 0 с. Walter D. Broadnax. Diversity and Affirmative Action in Public Service (Aspa Classics). – М.: , 0. – 0 с. Mitch Schneider. The High Performance Shop (Automotive Service Management Series). – М.: , 0. – 0 с. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с. Lundy Lewis. Managing Business and Service Networks (Innovations in Science Education and Technology). – М.: , 0. – 0 с. Mitch Schneider. Safety Communications (Automotive Service Management Series). – М.: , 0. – 0 с. Kevin J. Fox. Efficiency in the Public Sector (Studies in Productivity and Efficiency). – М.: , 0. – 0 с. Michael Barzelay. The New Public Management: Improving Research and Policy Dialogue (Wildavsky Forum Series). – М.: , 0. – 0 с. Mark Considine. Enterprising States: The Public Management of Welfare-To-Work. – М.: , 0. – 0 с. Herrington J. Bryce, Herrington Bryce. Financial & Strategic Management for Nonprofit Organizations. – М.: , 0. – 0 с. Christopher Voss, Colin Armistead, Bob Johnston, Barbara Morris. Operations Management in Service Industries and the Public Sector: Text and Cases. – М.: , 0. – 0 с. Robert B. Denhardt. The Pursuit of Significance : Strategies for Managerial Success in Public Organizations. – М.: , 0. – 0 с. Lawrence L. Martin. Total Quality Management in Human Service Organizations (SAGE HUMAN SERVICES GUIDES). – М.: , 0. – 0 с. Jack Koteen. Strategic Management in Public and Nonprofit Organizations : Managing Public Concerns in an Era of Limits Second Edition. – М.: , 0. – 0 с. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с. James L. Perry. Research in Public Administration, Volume 5. – М.: , 0. – 0 с. Philip G. Schrag. Repay As You Earn : The Flawed Government Program to Help Students Have Public Service Careers. – М.: , 0. – 0 с. Citizenship and Management in Public Administration: Integrating Behavioral Theories and Managerial Thinking. – М.: , 2004. – 0 с. Elayne Coakes. Knowledge Management: Current Issues and Challenges. – М.: , 2003. – 0 с. Joan E. Pynes. Human Resources Management for Public and Nonprofit Organizations (Jossey Bass Nonprofit & Public Management Series). – М.: , 2004. – 0 с. Public Services Delivery (Public Sector, Governance, and Accountability) (Public Sector, Governance, and Accountability Series). – М.: , 2005. – 0 с. Mitch Schneider. Automotive Service Management: Managing Dollars with Sense (Automotive Service Management Series). – М.: , 2003. – 0 с. Jerome B. McKinney. Effective Financial Management in Public and Nonprofit Agencies Third Edition. – М.: , 2004. – 0 с. August Aquila, Bruce W. Marcus. Client at the Core: Marketing and Managing Today's Professional Services Firm. – М.: Wiley, 2004. – 278 с. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с. Milan Kratochvil. Growing Modular : Mass Customization of Complex Products, Services and Software. – М.: , 2005. – 0 с. Phil Rosenberg. Don't Walk by Something Wrong! : Learning About Life, Business and Public Service from "The HR Doctor". – М.: , 2004. – 0 с. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с. Richard Pettinger. Contemporary Strategic Management. – М.: , 2004. – 0 с. Lawrence Jones. Strategies for Public Management Reform, Volume 13 (Research in Public Policy Analysis and Management). – М.: , 2004. – 0 с. Bruce Porteous, Pradip Tapadar. Economic Capital and Financial Risk Management for Financial Services Firms and Conglomerates (Finance and Capital Markets). – М.: , 2005. – 300 с. Integrated Assessment And Management of Public Resources (New Horizons in Environmental Economics). – М.: , 2006. – 238 с. Wilhelm Kross. Organized Opportunities: Risk Management in Financial Services Operations. – М.: Wiley-VCH, 2007. – 256 с. George J Avlonitis, Paulina Papastathopoulou. Product and Services Management. – М.: , 2006. – 280 с. Lee Andrew Hilyer. Interlibrary Loan And Document Delivery: Best Practices for Operating And Managing Interlibrary Loan Services in All Libraries. – М.: , 2006. – 150 с. Martin Cole, Greg Parston. Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations. – М.: , 2006. – 188 с. Steven A Finkler. Financial Management For Public, Health, and Not-for-Profit Organizations (2nd Edition). – М.: , 2004. – 672 с. The World Bank India. Reforming Public Services in India: Drawing Lessons from Success. – М.: , 2006. – 120 с. Commonwealth Secretariat. A Profile of the Public Service of Malaysia (Public Service Country Profile Series). – М.: , 2006. – 178 с. Nina Budina, Hana Polackova Brixi, Timothy Irwin. Public-Private Partnerships in the New Eu Member States: Managing Fiscal Risks. – М.: World Bank Publications, 2007. – 44 с. House of Commons - Public Administration Select Committee. Public Services and the Third Sector: Rhetoric and Reality (Hc 112-I, Eleventh Report of Session 2007-08 - Volume I: Report, Together With Formal Minutes). – М.: , 2008. – 97 с. Motivation in Public Management: The Call of Public Service. – М.: , 2008. – 352 с. World Bank. Public Sector Reform: What Works and Why?: An IEG Evaluation of World Bank Support (Independent Evaluation Group Study). – М.: , 2008. – 90 с. Michael Regester, Judy Larkin. Risk Issues and Crisis Management in Public Relations: A Casebook of Best Practice (PR in Practice). – М.: , 2008. – 256 с. Sally Coleman Selden. Human Capital: Tools and Strategies for the Public Sector. – М.: , 2008. – 208 с. Ivanka Menken, Claire Engle, Jackie Brewster. ITIL Practitioner Agree and Define (IPAD) All-in-one SLA Exam Guide and Certification Work book; Define, Implement, Manage and Review Service Level Agreements ... level Management and Financial Management. – М.: , 2008. – 216 с. Ethics and Integrity of Governance: Perspectives Across Frontiers (New Horizons in Public Policy). – М.: , 2008. – 275 с. Gerard Blokdijk, Ivanka Menken, Claire Engle. ITIL Practitioner Support and Restore (IPSR) All-in-one Help Desk Exam Guide and Certification Work book; Define, Implement, Manage and Review Service ... Incident Management and Problem Management. – М.: , 2008. – 264 с. Ivanka Menken, Gerard Blokdijk. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management. – М.: , 2008. – 196 с. Gerard Blokdijk, Ivanka Menken. Availability Management for IT Services Best Practice Handbook - proactively manage and maintain Service Levels to meet SLA expectations in Reliability, ... - Ready to use bringing Theory into Action. – М.: , 2008. – 116 с. Gerard Blokdijk. Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capacity by moving Workload to Less utilized Times, Hardware, or Places Best Practices Handbook. – М.: , 2008. – 96 с. Joan E. Pynes. Human Resources Management for Public and Nonprofit Organizations: A Strategic Approach (Jossey Bass Nonprofit & Public Management Series). – М.: , 2009. – 480 с. Frank Bunker Gilbreth. Primer of Scientific Management (Classic Reprint). – М.: , 2010. – 160 с. Nicholas Avery. Public-Private Partnerships: A Practical Analysis. – М.: Globe Law and Business, 2010. – 268 с. L. Fleming Fallon, Eric J. Zgodzinski. Essentials of Public Health Management, Second Edition. – М.: , 2008. – 470 с. Herbert Robinson. Governance and Knowledge Management for Public–Private Partnerships. – М.: Wiley-Blackwell, 2010. – 247 с. John M. Bryson. Strategic Planning for Public Service and Non-Profit Organizations. – М.: , 2010. – 0 с. Aprodicio A Laquian. The Inclusive City – Infrastructure and Public Services for the Urban Poor in Asia. – М.: , 2007. – 352 с. Abraham J Siegel. Unfinished Business – An Agenda for Labor, Management & the Public. – М.: , 2003. – 116 с. Julian Le Grand. The Other Invisible Hand – Delivering Public Services through Choice and Competition. – М.: , 2007. – 128 с. Paul Joyce. Leadership and Strategic Management for the Public Services. – М.: , 2006. – 288 с. Perspectives on Investment Management of Public Pension Funds. – М.: , 1999. – 152 с. Boaz Ronen. Focused Operations Management for Health Services Organizations. – М.: , 2006. – 384 с. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с. Dan C. Lortie. School Principal – Managing in Public. – М.: , 2009. – 272 с. Wingo. Metropolitization and Public Services. – М.: , 1972. – 0 с. Salamon. Partners in Public Service. – М.: , 1995. – 0 с. JA PECHMAN. Pechman Economics In The ?public Service? – Papers In Honor Of Walter W. Heller. – М.: , 1982. – 254 с. Mary Debrett. Reinventing Public Service Television for the Digital Future. – М.: , 2011. – 256 с. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с. David McKevitt. Managing Core Public Services. – М.: , 1998. – 304 с. Laura A Dickinson. Outsourcing War and Peace – How Privatizing Foreign Affairs Threatens Core Public Values and What We Can Do About It. – М.: , 2011. – 256 с. Michael G. Silverman. Compliance Management for Public, Private, or Non-Profit Organizations. – М.: McGraw-Hill, 2011. – 336 с. Managing Complexity In The Public Services. – М.: , 2011. – 184 с. Managing Mental Health Services. – М.: , 2011. – 0 с. Financial Management For The Public Services. – М.: , 2011. – 0 с. Financial Management In Health Services. – М.: , 2011. – 280 с. Ethical Management For The Public Services. – М.: , 2011. – 0 с. Strategic Management For The Public Services. – М.: , 2011. – 0 с. Evaluating Public Management Reforms. – М.: , 2011. – 192 с. Nan D. Hunter. The Law of Emergencies: Public Health and Disaster Management. – М.: , 2009. – 520 с. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с. Noel Carroll. Service Science. – М.: LAP Lambert Academic Publishing, 2012. – 320 с. florence kithinji. Improving the Public Service in Kenya through Training. – М.: LAP Lambert Academic Publishing, 2010. – 252 с. Otis Alexander. Public Library Outlets Services to Underrepresented. – М.: LAP Lambert Academic Publishing, 2012. – 324 с. Biobele Da-Wariboko. New dimensionsion public service broadcasting. – М.: LAP Lambert Academic Publishing, 2012. – 220 с. Vusi Tsabedze. Public Sector Records Management in Swaziland. – М.: LAP Lambert Academic Publishing, 2012. – 128 с. Donald K. Komgbenda. Privatization and Management of Public Enterprises in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 184 с. Afegbua Salami Issa. Public Sector Reform and Procurement Practices in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 76 с. Bill Lehane. Interculturalism in Irish Public Service Broadcasting. – М.: LAP Lambert Academic Publishing, 2010. – 72 с. Denis Hitler Sanchawa. Information Management For Improved Government Decisions In Tanzania. – М.: LAP Lambert Academic Publishing, 2014. – 108 с. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с. Trisha Dowerah Baruah. PR strategy and crisis management of public and private sector. – М.: LAP Lambert Academic Publishing, 2011. – 188 с. Simon Chen. Institutional Choices and designs in neighborhood management. – М.: LAP Lambert Academic Publishing, 2010. – 348 с. SEMIAT IDRIS. PUBLIC TRANSPORTATION IMPROVEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 152 с. Mohammad Kamruzzaman,Md. Shahinoor Rahman and Md. Kamruzzaman. GIS BASED ACCESSIBILITY ANALYSIS OF PUBLIC INFRASTRUCTURE IN CITY. – М.: LAP Lambert Academic Publishing, 2011. – 116 с. Janet Kavula Mulwa. Determinants of Implementation of Public Procurement Regulations. – М.: LAP Lambert Academic Publishing, 2012. – 132 с. Dominic Mulenga Mukuka. Policy Challenges in Delivering Water Services. – М.: LAP Lambert Academic Publishing, 2013. – 140 с. Mohammad Abdul Salam. E-Governance for Good Governance through Public Service Delivery. – М.: LAP Lambert Academic Publishing, 2014. – 100 с. Emmanuel Innocents Edoun. Public Sector Transformation in Cameroon. – М.: LAP Lambert Academic Publishing, 2012. – 264 с. Alvin Penaranda Principe and Alberto Gianoli. Public Service Improvement Initiatives in Developing Countries. – М.: LAP Lambert Academic Publishing, 2011. – 112 с. Tony Tucker. Corporate Governance in the Australian Public Service. – М.: LAP Lambert Academic Publishing, 2010. – 300 с. N. Sultana and L. Rahman. Determination of Deficiencies of Urban Public Services. – М.: LAP Lambert Academic Publishing, 2012. – 108 с. Dominique Emmanuel Uwizeyimana. The New Public Management (NPM) in the Sub-Saharan African Context. – М.: LAP Lambert Academic Publishing, 2010. – 136 с. hudson maila. Managing Performance for Improved Service Delivery. – М.: LAP Lambert Academic Publishing, 2010. – 108 с. Selina Mkony. Capacity Development in the Public Service of Tanzania. – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Mario Sebastiao. Quality service and public service reforms in Mozambique. – М.: LAP Lambert Academic Publishing, 2015. – 196 с. Liang Ma. Public Service Performance and Political Elite Career Advancement. – М.: LAP Lambert Academic Publishing, 2012. – 136 с. JOHN G. GATSI and INNOCENT SENYO ACQUAH. INTRODUCTION TO PUBLIC PROCUREMENT MANAGEMENT IN GHANA. – М.: LAP Lambert Academic Publishing, 2011. – 88 с. Murtaza Sheraz Ahmed and Khawaja Waqar Ahmed. Role of ICT in combating corruption and improving public services. – М.: LAP Lambert Academic Publishing, 2014. – 72 с. Benjamin Banda. Waste management services. – М.: LAP Lambert Academic Publishing, 2013. – 72 с. Eugene I. Pradeepkumar J. and Panchanatham N. Issues and Strategies of Managing E-learning Services. – М.: LAP Lambert Academic Publishing, 2014. – 252 с. Masood Ur-Rehman. Mechanisms of Public Services' Accountability. – М.: LAP Lambert Academic Publishing, 2014. – 88 с. Londoloza Leo Luvuno. Public Sector Management Techniques. – М.: LAP Lambert Academic Publishing, 2011. – 284 с. Moyo Talak. Effectiveness of Public Service Training Needs Analysis Approaches. – М.: LAP Lambert Academic Publishing, 2012. – 100 с. Vincent Osa Aghayere and Walter Idada. Accountability and Transparency in the Nigerian Public Service. – М.: LAP Lambert Academic Publishing, 2013. – 368 с. Tohid Kachwala and Dr. B Prajapati. Study of Impact of Quality Management Practices in Services Companies. – М.: LAP Lambert Academic Publishing, 2011. – 460 с. Gebeyaw Tadesse. Public Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 112 с. Adeola Ajayi. Management of Health Services in Kosofe Local Government,Lagos State. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Francisco Roquette. The Public Services Impact Approach. – М.: Scholars' Press, 2013. – 440 с. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с. Adri Katherene Smith. Talent Management, Motivation and Service Orientation. – М.: LAP Lambert Academic Publishing, 2014. – 192 с. Nico Schutte. Public Service Strategic Leadership: A Competence Based Approach. – М.: LAP Lambert Academic Publishing, 2011. – 376 с. Lekau Boshomane. Professionalising South African Public Service. – М.: LAP Lambert Academic Publishing, 2012. – 128 с. Ntshengedzeni Thomas Ramovha. Strategic Management in the Public Service: Lessons from South Africa. – М.: LAP Lambert Academic Publishing, 2011. – 100 с. Ian Broinowski. Managing Children's Services. – М.: LAP Lambert Academic Publishing, 2014. – 256 с. Mapule Maema. Unionism and Public Service Reform in Lesotho. – М.: LAP Lambert Academic Publishing, 2011. – 148 с. Mary Rose Herd. A Comparative Study of the Salary Structure within the Public Service. – М.: , 2015. – 60 с. 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Света Я защитилась на 4!Вам огромное спасибо!!! Все очень хорошо было сделано!!! Я была в отпуске с июня и только в понедельник вышла на работу, поэтому извините, что не сообщила раньше. Спасибо!!! Вы мне очень помогли.