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Лучшие результаты

  1. Zvinaiye Chimbadzwa. Implementing a code of conduct in institutions of higher learning: The case of Zimbabwe Open University. – М.: , 2012. – 104 с.
  2. Martin Nicholson. The Power Makers' Challenge: And the Need for Fission Energy (Green Energy and Technology). – М.: , 2012. – 222 с.
  3. Advances in Management Accounting, Volume 9. – М.: , 0. – 0 с.
  4. Sallie Sherman, Joseph Sperry, Samuel Reese. The Seven Keys to Managing Strategic Accounts. – М.: McGraw-Hill, 2003. – 256 с.
  5. J.Y. Lee, M.J. Epstein. Advances in Management Accounting, Volume 11. – М.: , 0. – 0 с.
  6. Marc J. Epstein, John Y. Lee. Advances in Management Accounting, Volume 8. – М.: , 0. – 0 с.
  7. The SAP Architectural Community. SAP Guidelines for Best-Built Applications that Integrate with SAP Business Suite: 2012Spring. – М.: , 2012. – 226 с.
  8. RON WILLINGHAM. Integrity Selling for the 21st Century : How to Sell the Way People Want to Buy. – М.: , 0. – 0 с.
  9. Jerry Wind, Vijay Mahajan. Digital Marketing : Global Strategies from the World's Leading Experts. – М.: , 0. – 0 с.
  10. Winning the Knowledge Game : Smarter Learning for Business Excellence. – М.: , 2003. – 0 с.
  11. C. Davis Fogg. Team-Based Strategic Planning: A Complete Guide to Structuring, Facilitating and Implementing the Process. – М.: , 0. – 0 с.
  12. Jill K. Howe, William McRae, Scott M. Spanbauer. Crystal Reports 9 Essentials. – М.: , 0. – 0 с.
  13. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с.
  14. Stuart Bruchey. Transcultural Customization of International Training Programs (Transnational Business and Corporate Culture : Problems and Opportunities). – М.: , 0. – 0 с.
  15. Judith Hale, Judith Hale. Performance-Based Certification : How to Design a Valid, Defensible, and Cost Effective Program. – М.: , 0. – 0 с.
  16. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
  17. Ralph L. Kliem. The Project Manager's Emergency Kit. – М.: , 0. – 0 с.
  18. Jerry W. Koehler, Joseph Pankowski. Teams in Government: A Handbook for Team-Based Organization. – М.: , 0. – 0 с.
  19. AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times. – М.: , 0. – 0 с.
  20. Avraham Shtub. Enterprise Resource Planning (ERP): The Dynamics of Operations Management. – М.: Springer, 1999. – 168 с.
  21. Paula Heusinkveld. Inside Mexico: Living, Traveling, and Doing Business in a Changing Society. – М.: , 0. – 0 с.
  22. Dwight S. Ritter. Pocket Gde Fin Prodcts Service. – М.: , 0. – 0 с.
  23. Malvin Spooner, Pamela Clarke. Resources Rock: How to Invest in and Profit from the Next Global Boom in Natural Resources. – М.: , 0. – 0 с.
  24. Alan S. Cleland, Albert V. Bruno. The Market Value Process : Bridging Customer & Shareholder Value (Jossey-Bass Business & Management Series). – М.: , 0. – 0 с.
  25. Presentations That Persuade and Motivate. – М.: Harvard Business Press, 2004. – 160 с.
  26. James L. Heskett, W. Earl Sasser, Christopher, W.L. Hart. SERVICE BREAKTHROUGHS : CHANGING THE RULES OF THE GAME. – М.: , 0. – 0 с.
  27. Carol A. King. Professional Dining Room Management, 2nd Edition. – М.: , 0. – 0 с.
  28. Scott M. Shafer, Jack R. Meredith. Operations Management : A Process Approach with Spreadsheets. – М.: , 0. – 0 с.
  29. Ake Gronlund, Tuomo Kauranne, Frank Hartkamp, Olov Forsgren, Huberta Kritzenberger, Lars Albinsson, Ake Gronelund. Managing Electronic Services: A Public Sector Perspective (Practitioner Series (Springer-Verlag).). – М.: , 0. – 0 с.
  30. Mike Seymour. Collins Hotel and Hospitality English (+ 2 CD-ROM). – М.: HarperCollins Publishers, 2011. – 160 с.
  31. Robert Hiebeler, Thomas Kelly, Charles Ketteman, Thomas B. Kelly, Arthur Andersen & Co. Best Practices: Building Your Business With Customer-Focused Solutions. – М.: , 0. – 0 с.
  32. Jack Blazejak, Jack Blazejak. Quality Resource Planning - How To Automate and Integrate Your Quality Management System. – М.: , 0. – 0 с.
  33. Ray Tricker. ISO 9001:2000 Audit Procedures. – М.: , 0. – 0 с.
  34. M. Larry Shillito. Advanced QFD: Linking Technology to Market and Company Needs. – М.: , 0. – 0 с.
  35. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с.
  36. Rives Hassell-Corbiell. Developing Training Courses : A Technical Writer's Guide to Instructional Design and Development. – М.: , 0. – 0 с.
  37. Jeff Magee. Sales Training Handbook. – М.: , 0. – 0 с.
  38. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  39. James H. Gilmore, B. Joseph Pine. Markets of One: Creating Customer-Unique Value through Mass Customization. – М.: Harvard Business School Press, 2000. – 240 с.
  40. William Porter. Quest for Loyalty. – М.: , 0. – 0 с.
  41. Wendy Leebov. Customer Service for Professionals in Health Care. – М.: , 0. – 0 с.
  42. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с.
  43. John DeVincentis. Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value. – М.: , 0. – 0 с.
  44. David H. Bangs. Market Planning Guide, 6E. – М.: , 0. – 0 с.
  45. Jim Burrow, James L. Burrow. Business 2000: Marketing. – М.: , 0. – 0 с.
  46. Tony Proctor. Strategic Marketing: An Introduction. – М.: , 0. – 0 с.
  47. Peter Morris. Pocket Guide to Selling Services and Products. – М.: Elsevier Science & Technology Books, 1995. – 96 с.
  48. Mary Christensen, Wayne Christensen. Make Your First Million in Network Marketing: Proven Techniques You Can Use to Achieve Financial Success. – М.: , 0. – 0 с.
  49. Holly Edmunds, Holly Edmunds. Focus Group Research Handbook. – М.: , 0. – 0 с.
  50. Nancy L. Hix. The Business Guide to Selling Through Internet Auctions. – М.: Maximum Press (FL), 2001. – 606 с.
  51. Timothy E. Fara. Key Account Selling: Opening Doors - Selling by Meeting the Customer's Needs. – М.: , 0. – 0 с.
  52. Kathleen E. Monahan. Balanced Measures for Strategic Planning: A Public Sector Handbook. – М.: , 0. – 0 с.
  53. G. S. Don Morris, Jim Stiehl. Changing Kids' Games. – М.: , 0. – 0 с.
  54. Bonnie Biafore. Visio 2003 Bible. – М.: , 0. – 0 с.
  55. Bernard H. Boar. Practical Steps for Aligning Information Technology with Business Strategies: How to Achieve a Competitive Advantage. – М.: , 0. – 0 с.
  56. Greg Holden. E-Commerce Essentials with Microsoft FrontPage Version 2002. – М.: , 0. – 0 с.
  57. Ingrid Bens. Facilitating with Ease!, with CD : Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers. – М.: , 2005. – 0 с.
  58. Tom Hennessey. FabJob Guide to Become a Coffee House Owner. – М.: , 2004. – 0 с.
  59. CFP®, CMFC®, RFC, Richard Allison Johnson. Invest Successfully and Protect Your Assets : How to Match Your Investment Plan with Your Life Goals. – М.: , 2004. – 0 с.
  60. Darryl S. Doane. 50 Activities for Achieving Excellent Customer Service. – М.: , 2003. – 0 с.
  61. Craig Settles. I Only Have ROIs for You. – М.: , 2004. – 0 с.
  62. Warren R. Plunkett. Management : Meeting and Exceeding Customer Expectations (with InfoTrac). – М.: , 2004. – 0 с.
  63. Distribution Logistics : Advanced Solutions to Practical Problems (Lecture Notes in Economics and Mathematical Systems). – М.: , 2004. – 0 с.
  64. Graham Wilson. Six Sigma and the Product Development Cycle. – М.: , 2005. – 0 с.
  65. Ferdinand F. Fournies. Why Customers Don't Do What You Want Them to Do : 24 Solutions to Common Selling Problems. – М.: , 2003. – 0 с.
  66. Drew Johnson. Peterson's Ultimate GRE Tool Kit (Peterson's Ultimate Gre Tool Kit). – М.: Peterson's Guides, 2004. – 344 с.
  67. Marsha Haigh Arend. Please, I'd Rather Manage Myself. – М.: , 2004. – 330 с.
  68. Mark Alan Stewart. Peterson's Ultimate GMAT Tool Kit (Peterson's Gmat Cat Success). – М.: Peterson's Guides, 2004. – 596 с.
  69. Terri Morrison, Wayne A. Conway. Kiss, Bow, or Shakes Hands Asia: How to Do Business in 13 Asian Countries. – М.: Adam Media Corp., 2006. – 256 с.
  70. Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. Management: Meeting and Exceeding Customer Expectations. – М.: , 2007. – 704 с.
  71. Ellen Finkelstein. Syndicating Web Sites with RSS Feeds For Dummies A®. – М.: , 2005. – 350 с.
  72. Denis Clifford. Quick & Legal Will Book. – М.: , 2006. – 158 с.
  73. Larry Cuban. The Blackboard and the Bottom Line: Why Schools Can't Be Businesses. – М.: , 2005. – 272 с.
  74. Clifford R. Goodwin, Alfred B. Squire. Hospitality Supervisor's Survival Kit. – М.: , 2004. – 240 с.
  75. Linda Richardson. Perfect Selling. – М.: , 2008. – 176 с.
  76. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
  77. Denis Clifford. Quick & Legal Will Book. – М.: , 2008. – 156 с.
  78. Jennie Deneka. Creating an Informed Customer Service Model: Using Action Research. – М.: , 2008. – 104 с.
  79. Business Process Management of Japanese and Korean Companies (Monden Institute of Management: Japanese Management and Inte). – М.: , 2009. – 250 с.
  80. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
  81. The SAP Architectural Community. SAP® Guidelines for Best-Built Applications, Spring 2010. – М.: , 2010. – 132 с.
  82. Eric Dodge. 5 Steps To A 5 Ap Microeconomics/Macroeconomics, 2010-2011 Edition. – М.: McGraw-Hill Irwin, 2009. – 384 с.
  83. Nick Constable. Selling Secrets. – М.: HarperCollins Publishers, 2010. – 128 с.
  84. Nick Constable. Selling Secrets. – М.: HarperCollins Publishers, 2010. – 128 с.
  85. David B Little. Implementing Backup and Recovery. – М.: , 2003. – 360 с.
  86. Ian Smith. Meeting Customer Needs. – М.: , 2010. – 240 с.
  87. Robert M. Clark. Intelligence Analysis: A Target-Centric Approach. – М.: CQ Press, 2009. – 360 с.
  88. Perfect Selling. – М.: , 2011. – 176 с.
  89. Voice Of The Customer. – М.: , 2011. – 416 с.
  90. Robert Bacal. Perfect Phrases for Customer Service. – М.: McGraw-Hill, 2011. – 242 с.
  91. Duane C. Hinders. 5 Steps to a 5: Ap Statistics 2012-2013. – М.: McGraw-Hill, 2011. – 384 с.
  92. Eric Dodge. 5 Steps To A 5 Ap Microeconomics/Macroeconomics, 2012-2013 Edition. – М.: McGraw-Hill, 2011. – 384 с.
  93. Six Sigma Demystified, Second Edition. – М.: , 2011. – 528 с.
  94. William Ma. 5 Steps to a 5: AP Calculus AB / BC 2012-2013. – М.: McGraw-Hill, 2011. – 480 с.
  95. 101 Activities For Delivering Knock Your Socks Off Service. – М.: , 2011. – 256 с.
  96. A Complaint Is A Gift. – М.: , 2011. – 250 с.
  97. Do You Want To Keep Your Customers Forever?. – М.: , 2011. – 64 с.
  98. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
  99. Fahd Hashiesh,M. M. Mansour and Hossam E. Mostafa. Wide Area Monitoring, Protection and Control. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
  100. MEHDI GOLRANG and MOHSEN RAHMANDOUST. RECYCLING CAPABILITIES BY RAPID MANUFACTURING. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  101. Yousef Amer. Six sigma for supply chains. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
  102. Eucabeth Adoyo Kwasu. Factors affecting Customers in the Retail Industry. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  103. Masoud Farhoodnea,Azah Mohamed and Hussain Shareef. Power Quality Enhancement in Smart Distribution Systems. – М.: Scholars' Press, 2014. – 180 с.
  104. Elizabeth Mattke. A Comparative Analysis of Subsistent Leadership. – М.: LAP Lambert Academic Publishing, 2014. – 164 с.
  105. Sorin Briciu. Informational system of management accounting and costs. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
  106. Shanmugam Sundram Kalimuthu Rajoo. Evaluating Supplier Quality Performance. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
  107. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
  108. Paulo Anselmo da Mota Silveira Neto. A Regression Testing Approach for Software Product Lines Architectures. – М.: LAP Lambert Academic Publishing, 2010. – 168 с.
  109. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  110. Mike Debelak. The Bumpy Road to the BoP. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  111. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  112. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  113. Deepak Mishra and Mohamed Foda. Cobranding: A Study on the Perception of Customers. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  114. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  115. kemal Ahmed Endeshaw and Syed M. Naqvi. Postponement in Retailing Industry. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
  116. Ahmad Mohammad Aljamal. Analysing and Comparing International Marketing Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  117. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  118. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
  119. Madhavi Vemuri. Critical Role of Strategic Planners. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  120. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
  121. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
  122. Qingyu Zhang. Technology Infusion Enabled Value Chain Flexibility. – М.: LAP Lambert Academic Publishing, 2010. – 180 с.
  123. Affero Ismail and Norhasni Zainal Abiddin. Graduate Students' Resource Needs. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.

Дополнительные результаты

  1. Charles D. Schewe, Alexander Hiam. The Portable MBA in Marketing. – М.: Wiley, 1998. – 498 с.
  2. Avraham Shtub. Project Management Simulation with PTB Project Team Builder. – М.: , 2012. – 174 с.
  3. Ajagun Samuel Olushola. An Evaluation of Anti- Corruption Policies: A Case Study of Edo State, Nigeria. – М.: , 2012. – 196 с.
  4. Mark Kozak-Holland. Project Management Blunders: Lessons from the Project that Built, Launched, and Sank Titanic. – М.: , 2012. – 392 с.
  5. David C. Korten. Agenda For A New Economy: From Phantom Wealth to Real Wealth. – М.: , 2012. – 280 с.
  6. Karen Buzzard. Tracking the Audience: The Ratings Industry From Analog to Digital. – М.: , 2012. – 192 с.
  7. Kevin Farnsworth. Social versus Corporate Welfare: Competing Needs and Interests within the Welfare State. – М.: , 2012. – 240 с.
  8. Beverly Townsend. The Basics of Line Balancing and JIT Kitting. – М.: , 2012. – 85 с.
  9. Muhammad Hanif. Islamic Banking: Theory & Practice. – М.: , 2012. – 354 с.
  10. Sallie Sherman, Joseph Sperry, Samuel Reese. The Seven Keys to Managing Strategic Accounts. – М.: McGraw-Hill, 2003. – 256 с.
  11. Cory C. Grant, Andrew D. Westhem, Marketplace Books. Tax-Deferred Investing : Wealth Building and Wealth Transfer Strategies. – М.: , 0. – 0 с.
  12. Lorraine L. Ukens. The New Encyclopedia of Group Activities (w/CD). – М.: , 0. – 0 с.
  13. Committee on National Needs for Biomedic, National Resource Council, Committee on National Needs for Biomedical, Behavioral Scientists, National Research Council. Addressing the Nation's Changing Needs for Biomedical and Behavioral Scientists. – М.: , 0. – 0 с.
  14. Maureen Carroll Gilligan. Female Corporate Culture and the New South : Women in Business Between the World Wars (Garland Studies in the History of American Labor). – М.: , 0. – 0 с.
  15. Stokes, Albert H. Stokes. You Can Get a Better Job: A Sensible Approach to Employment. – М.: , 0. – 0 с.
  16. Elizabeth Westman Wilson. Building Fundraising Programs to Attract Community Support. – М.: , 0. – 0 с.
  17. Susan L. Giles, Edward J. Blakely. Fundamentals of Economic Development Finance. – М.: , 0. – 0 с.
  18. Jannelle Plummer. Focusing Partnerships: A Sourcebook for Municipal Capacity Building in Public-Private Partnerships. – М.: Earthscan, 2002. – 352 с.
  19. Jamie Schnurr, Susan Holtz. The Cornerstone of Development: Integrating Environmental, Social, and Economic Policies. – М.: , 0. – 0 с.
  20. Ken Tout. Ageing in Developing Countries. – М.: , 0. – 0 с.
  21. Peter Schmuck, P. Wesley Schultz. Psychology of Sustainable Development. – М.: , 0. – 0 с.
  22. RON WILLINGHAM. Integrity Selling for the 21st Century : How to Sell the Way People Want to Buy. – М.: , 0. – 0 с.
  23. Michel Wedel, Wagner A. Kamakura. Market Segmentation: Conceptual and Methodological Foundations (International Series in Quantitative Marketing). – М.: Springer, 1999. – 408 с.
  24. Stefan Seuring, Maria Goldbach. Cost Management in Supply Chains. – М.: , 0. – 0 с.
  25. Lloyd C. Finch. Telephone Courtesy & Customer Service (Fifty-Minute Series.). – М.: , 0. – 0 с.
  26. Harvey Mackay. Dig Your Well Before You're Thirsty: The Only Networking Book You'll Ever Need. – М.: Currency, 1999. – 336 с.
  27. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с.
  28. Stuart Bruchey. Transcultural Customization of International Training Programs (Transnational Business and Corporate Culture : Problems and Opportunities). – М.: , 0. – 0 с.
  29. Judith Hale, Judith Hale. Performance-Based Certification : How to Design a Valid, Defensible, and Cost Effective Program. – М.: , 0. – 0 с.
  30. Jeffrey K. Pinto, Pekka Rouhiainen. Building Customer-Based Project Organizations. – М.: , 0. – 0 с.
  31. Ralph L. Kliem. The Project Manager's Emergency Kit. – М.: , 0. – 0 с.
  32. AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times. – М.: , 0. – 0 с.
  33. Avraham Shtub. Enterprise Resource Planning (ERP): The Dynamics of Operations Management. – М.: Springer, 1999. – 168 с.
  34. Dwight S. Ritter. Pocket Gde Fin Prodcts Service. – М.: , 0. – 0 с.
  35. Malvin Spooner, Pamela Clarke. Resources Rock: How to Invest in and Profit from the Next Global Boom in Natural Resources. – М.: , 0. – 0 с.
  36. Alan S. Cleland, Albert V. Bruno. The Market Value Process : Bridging Customer & Shareholder Value (Jossey-Bass Business & Management Series). – М.: , 0. – 0 с.
  37. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с.
  38. Tapio Reponen. Information Technology Enabled Customer Service. – М.: , 0. – 0 с.
  39. James L. Heskett, W. Earl Sasser, Christopher, W.L. Hart. SERVICE BREAKTHROUGHS : CHANGING THE RULES OF THE GAME. – М.: , 0. – 0 с.
  40. Scott M. Shafer, Jack R. Meredith. Operations Management : A Process Approach with Spreadsheets. – М.: , 0. – 0 с.
  41. Robert Hiebeler, Thomas Kelly, Charles Ketteman, Thomas B. Kelly, Arthur Andersen & Co. Best Practices: Building Your Business With Customer-Focused Solutions. – М.: , 0. – 0 с.
  42. Jack Blazejak, Jack Blazejak. Quality Resource Planning - How To Automate and Integrate Your Quality Management System. – М.: , 0. – 0 с.
  43. M. Larry Shillito. Advanced QFD: Linking Technology to Market and Company Needs. – М.: , 0. – 0 с.
  44. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с.
  45. Rives Hassell-Corbiell. Developing Training Courses : A Technical Writer's Guide to Instructional Design and Development. – М.: , 0. – 0 с.
  46. Jeff Magee. Sales Training Handbook. – М.: , 0. – 0 с.
  47. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  48. Wendy Leebov. Customer Service for Professionals in Health Care. – М.: , 0. – 0 с.
  49. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
  50. David H. Bangs. Market Planning Guide, 6E. – М.: , 0. – 0 с.
  51. Jim Burrow, James L. Burrow. Business 2000: Marketing. – М.: , 0. – 0 с.
  52. Peter Morris. Pocket Guide to Selling Services and Products. – М.: Elsevier Science & Technology Books, 1995. – 96 с.
  53. Mary Christensen, Wayne Christensen. Make Your First Million in Network Marketing: Proven Techniques You Can Use to Achieve Financial Success. – М.: , 0. – 0 с.
  54. Holly Edmunds, Holly Edmunds. Focus Group Research Handbook. – М.: , 0. – 0 с.
  55. Nancy L. Hix. The Business Guide to Selling Through Internet Auctions. – М.: Maximum Press (FL), 2001. – 606 с.
  56. Paul Edwards, Sarah Edwards. Working from Home: Everything You Need to Know About Living and Working Under the Same Roof. – М.: , 0. – 0 с.
  57. G. S. Don Morris, Jim Stiehl. Changing Kids' Games. – М.: , 0. – 0 с.
  58. Frances A. Micale. Meetings Made Easy (Made Easy). – М.: , 2004. – 0 с.
  59. Kari A. Russ. Wireless Leadership Strategies: Industry Insiders on Cutting Costs and Growing Profits while Staying Customer-Focused. – М.: , 2005. – 0 с.
  60. Darryl S. Doane. 50 Activities for Achieving Excellent Customer Service. – М.: , 2003. – 0 с.
  61. T. Scott Gross. When Customers Talk... Turn What They Tell You into Sales. – М.: , 2004. – 0 с.
  62. Warren R. Plunkett. Management : Meeting and Exceeding Customer Expectations (with InfoTrac). – М.: , 2004. – 0 с.
  63. Graham Wilson. Six Sigma and the Product Development Cycle. – М.: , 2005. – 0 с.
  64. Ferdinand F. Fournies. Why Customers Don't Do What You Want Them to Do : 24 Solutions to Common Selling Problems. – М.: , 2003. – 0 с.
  65. Warren R. Plunkett, Raymond F. Attner, Gemmy S. Allen. Management: Meeting and Exceeding Customer Expectations. – М.: , 2007. – 704 с.
  66. Ellen Finkelstein. Syndicating Web Sites with RSS Feeds For Dummies A®. – М.: , 2005. – 350 с.
  67. Denis Clifford. Quick & Legal Will Book. – М.: , 2006. – 158 с.
  68. Larry Cuban. The Blackboard and the Bottom Line: Why Schools Can't Be Businesses. – М.: , 2005. – 272 с.
  69. Vivek Ranadive. The Power to Predict: How Real Time Businesses Anticipate Customer Needs, Create Opportunities, and Beat the Competition. – М.: , 2006. – 224 с.
  70. Benny F. Tucker, Ann H. Singleton, Terry L. Weaver. Teaching Mathematics to All Children: Designing and Adapting Instruction to Meet the Needs of Diverse Learners (2nd Edition). – М.: , 2005. – 432 с.
  71. Jane Waldfogel. What Children Need (The Family and Public Policy). – М.: , 2006. – 278 с.
  72. Phil Fragasso. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life. – М.: , 2008. – 304 с.
  73. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
  74. Linda Richardson. Perfect Selling. – М.: , 2008. – 176 с.
  75. Rhodes. American Landlord Law: Everything U Need to Know About Landlord-Tenant Laws (American Real Estate). – М.: , 2008. – 403 с.
  76. Denis Clifford. Quick & Legal Will Book. – М.: , 2008. – 156 с.
  77. Debbie Gilliland, Alison Maguire. Managing Corporate and Business Relationships: Bank / Customer Relationships. – М.: , 2008. – 250 с.
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Лучшие результаты

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Дополнительные результаты

  1. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.

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Ната, 25.11
Хочу поблагодарить Вас за замечательную курсовую по Менеджменту. В августе месяце Вы написали работу на тему Формирование :. Преподаватель оценил ее на отлично! Спасибо, Вам, Марина.