Воспользуйтесь формой поиска по сайту, чтобы подобрать полный список использованной литературы.
Если вы хотите выбрать для списка литературы книги определенного года издания, достаточно дописать его к поисковому запросу.
Результаты поиска
Лучшие результаты Neonatology: Management, Procedures, On-Call Problems, Diseases, And Drugs, Sixth Edition. – М.: , 2011. – 912 с. Дополнительные результаты Personal Relationships: The Effect on Employee Attitudes, Behavior, and Well-being (SIOP Organizational Frontiers Series). – М.: , 2012. – 501 с. Brad Schepp, Debra Schepp. How to Find a Job on LinkedIn, Facebook, Twitter and Google+ 2/E. – М.: , 2012. – 256 с. Jim Connolly. Teamwork: Recipe to Your Business Success: Don't Let Your Competition Get the Jump on Your Productivity, Creativity and Innovation (Volume 1). – М.: , 2012. – 102 с. Information Security Management Handbook, Sixth Edition, Volume 6. – М.: , 2012. – 504 с. Latorie Lloyd, Synovia Dover-Harris. The A2Z of Early Childhood Management: An Easy to Read Guide that has 26 Proven Management Techniques That Will Put You and Your Staff on the Road to Success. – М.: , 2012. – 56 с. Dennis Nickson. Human Resource Management for Hospitality, Tourism and Events, Second Edition. – М.: , 2012. – 320 с. Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart. Human Resource Management in Public Service: Paradoxes, Processes, and Problems. – М.: , 2012. – 552 с. John Haltiwanger, Haltiwanger, Marilyn Manser, Robert H. Topel, Conference on Research in Income and Wealth. Labor Statistics Measurement Issues (Studies in Income and Wealth, Vol 60). – М.: , 0. – 0 с. Gareth R. Jones. Organizational Theory, Design, and Change, Fourth Edition. – М.: , 0. – 0 с. Charles R. Hulten, Edwin Dean, Michael J. Harper, Conference on Research in Income and Wealth. New Developments in Productivity Analysis (Studies in Income and Wealth, Vol 63). – М.: , 0. – 0 с. Frank Deangelis. Reflections of a Bankruptee on Debt Amnesty Revolution and History: A Critique of Contract Theory. – М.: , 0. – 0 с. Walter F. Scanlon. Alcoholism and Drug Abuse in the Workplace : Managing Care and Costs Through Employee Assistance Programs Second Edition. – М.: , 0. – 0 с. Barbara C. McNurlin, Ralph H. Sprague. Information Systems Management in Practice, Sixth Edition. – М.: , 0. – 0 с. James P. Lewis. Fundamentals of Project Management: Developing Core Competencies to Help Outperform the Competition. – М.: , 0. – 0 с. Joan Knutson. Project Management for Business Professionals : A Comprehensive Guide. – М.: , 0. – 0 с. Gary L. Lilien, Arvind Rangaswamy. New Product and Brand Management: Marketing Engineering Applications, Second Edition. – М.: , 0. – 0 с. Robert W. Gallant. How to be a Manager: A Practical Guide to Tips and Techniques. – М.: , 0. – 0 с. Gary L. Lilien, Arvind Rangaswamy. Marketing Management and Strategy: Marketing Engineering Applications, Second Edition. – М.: , 0. – 0 с. Gary J. Zenz. Purchasing and the Management of Materials. – М.: , 0. – 0 с. Barbara Clark, Susan Spohr. Guide to Postproduction for TV and Film, Second Edition: Managing the Process. – М.: Focal Press, 2002. – 356 с. Erik Thorbecke, Henry, Jr Wan. Taiwan's Development Experience: Lessons on Roles of Government and Market. – М.: , 0. – 0 с. International Labor Office. Alcohol and Drug Related Problems at Work: The Shift to Prevention. – М.: , 0. – 0 с. I Conference on Water Resources Planning and Management 1998 Chicago, William Whipple, United States Army Corps of Engineers, United States Environmental Protection Agency, American Water Resources Association, Conference on environme. Coordination: Water Resources and Environment : Proceedings of Special Session of Asce's 25th Annual Conference on Water Resources Planning and Management and the. – М.: , 0. – 0 с. Jack J. Phillips. Return on Investment in Training and Performance Improvement Programs. – М.: Butterworth-Heinemann, 2003. – 378 с. Conference on Government Bond Markets and Financial Sector Development, Yun-Hwan Kim, Asian Development Bank. Government Bond Market Development in Asia. – М.: , 0. – 0 с. Giampiero E. G. Beroggi, William A. Wallace. Operational Risk Management: The Integration of Decision, Communications, and Multimedia Technologies. – М.: , 0. – 0 с. Manuel Castells. The Internet Galaxy: Reflections on the Internet, Business, and Society. – М.: Oxford University Press, 2003. – 304 с. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с. Russell D. Archibald. Managing High-Technology Programs and Projects, Third Edition. – М.: , 0. – 0 с. Patricia Arredondo. Successful Diversity Management Initiatives: A Blueprint for Planning and Implementation. – М.: , 0. – 0 с. C. Carlsson, Mario Fedrizzi, Robert Fuller. Fuzzy Logic in Management (International Series in Operations Research?and Management, 66). – М.: , 0. – 0 с. Harrison M. Wadsworth, Kenneth S. Stephens, A. Blanton Godfrey. Modern Methods For Quality Control and Improvement, 2nd Edition. – М.: , 0. – 0 с. Roger Kerin, Robert Peterson. Strategic Marketing Problems: Cases and Comments, 10th Edition. – М.: , 0. – 0 с. John A. Quelch, Rohit Deshpande. The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES). – М.: , 0. – 0 с. Ed Romney. Living Well on Practically Nothing: Revised and Updated Edition. – М.: , 0. – 0 с. Aryya Gangopadhyay. Managing Business With Electronic Commerce: Issues and Trends. – М.: , 0. – 0 с. Metin Feridun, M. Feridun, Gilbert Babin. Management Technologies for E-Commerce and E-Business Applications: 13th Ifip/IEEE International Workshop on Distributed Systems: Operations and Management, Dsom 2002, Montreal, Canada, October 2002 : Proceedings (LECTURE NOTES IN COMPUTER SCIENCE). – М.: , 0. – 0 с. Aspatore Books. Inside the Minds: The Green Company - CEOs from GE Energy, Ben & Jerry's, White Wave, Inc. & More on the Environmental Benefits and Economic Rewards of ... Company (Inside the Minds). – М.: , 2003. – 0 с. Guy Masterman. Strategic Sports Event Management : An international approach (Hospitality, Leisure and Tourism). – М.: , 2004. – 0 с. John M. Nicholas. Project Management for Business and Engineering, Second Edition : Principles and Practice. – М.: , 2004. – 0 с. Jeanne Ketola. Correct! Prevent! Improve: Driving Improvement Through Problem Solving and Corrective and Preventive Action. – М.: , 2003. – 0 с. Revealing the Corporation: Perspectives on Identity, Image, Reputation and Corporate Branding. – М.: , 2003. – 0 с. Gerald Keller. Statistics for Management and Economics (with InfoTrac and CD-ROM). – М.: , 2004. – 0 с. Donald C. Mosley. Supervisory Management : The Art of Inspiring, Empowering, and Developing People. – М.: , 2004. – 0 с. Fred David. Strategic Management : Concepts and Cases (10th Edition). – М.: , 2004. – 0 с. Harold D. Stolovitch. Front-End Analysis and Return on Investment Toolkit (Learning and Performance Toolkit Series). – М.: , 2004. – 0 с. Suliman Al-Hawamdeh. Knowledge Management. – М.: , 2004. – 0 с. Dave Chaffey. E-Business and E-Commerce (2nd Edition). – М.: , 2004. – 0 с. R. Charles Moyer. Contemporary Financial Management (with Thomson ONE - Business School Edition and InfoTrac) (Contemporary Financial Management). – М.: , 2005. – 0 с. Martin Yate. Hiring the Best: Manager's Guide to Effective Interviewing and Recruiting, Fifth Edition. – М.: Adams Publishing Group, 2005. – 272 с. Michael T. Brannick, Edward L. Levine, Frederick P. Morgeson. Job and Work Analysis: Methods, Research, and Applications for Human Resource Management. – М.: , 2007. – 360 с. Productivity Press. Improving Flow: Collected Practices And Cases (Insights on Implementation). – М.: , 2006. – 143 с. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с. Government Policy And Program Impacts On Technology Development, Transfer And Commercialization: International Perspective (Journal of Nonprofit & Public Sector Marketing). – М.: , 2005. – 335 с. Henry C. Jr. Lucas. Information Technology: Strategic Decision-Making for Managers. – М.: , 2004. – 464 с. David L. Butler. Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance). – М.: , 2004. – 178 с. Gareth R. Jones. Organizational Theory, Design and Change (5th Edition). – М.: , 2006. – 560 с. James M. Kauffman, Mark P. Mostert, Stanley C. Trent, Patricia L. Pullen. Managing Classroom Behavior: A Reflective Case-Based Approach (4th Edition). – М.: , 2005. – 264 с. Vernon Jones, Louise Jones. Comprehensive Classroom Management: Creating Communities of Support and Solving Problems (8th Edition). – М.: , 2006. – 496 с. Kenneth Merchant, Wim Van der Stede. Management Control Systems: Performance Measurement, Evaluation and Incentives (2nd Edition). – М.: Prentice Hall, 2007. – 872 с. Leong Thin-Yin, Michelle Cheong. Business Modeling with Spreadsheets: Problems, Principles, and Practice. – М.: , 2008. – 200 с. Jeff Madura. Financial Markets and Institutions, Abridged Edition (with Stock Coupon). – М.: , 2008. – 742 с. Gerald Keller. Statistics for Management and Economics, Abbreviated Edition (with CD-ROM). – М.: , 2008. – 714 с. Aspatore Books Staff. Public Relations Best Practices 2008-2009: Industry Leaders on Understanding Client Needs, Staying on Top of Trends, and Utilizing New PR Approaches (Inside the Minds). – М.: , 2008. – 188 с. Ibp Usa. Syria Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Taiwan Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Turkmenistan Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Ukraine Customs, Trade Regulations And Procedures Handbook ( (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. United States Customs, Trade Regulations And Procedures Hand (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Brian Cole Miller. Quick Meeting Openers for Busy Managers: More Than 50 Icebreakers, Energizers, and Other Creative Activities That Get Results. – М.: , 2008. – 192 с. Rick A. Morris, Brette McWhorter Sember. Project Management That Works: Real-World Advice on Communicating, Problem-Solving, and Everything Else You Need to Know to Get the Job Done. – М.: , 2008. – 240 с. Ibp Usa. Macao Customs, Trade Regulations and Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Moldova Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. CZECH REPUBLIC CUSTOMS, TRADE REGULATIONS AND PROCEDURES HANDBOOK (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Ecuador Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Fiji Customs Trade Regulations and Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. France Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. India Customs, Trade Regulations and Procedure Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Canada Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. China Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Panama Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. Ibp Usa. Qatar Customs, Trade Regulations And Procedures Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с. William McDonald Wallace. Postmodern Management: The Emerging Partnership Between Employees and Stockholders (pb) (GPG). – М.: , 2008. – 232 с. Jeff Carreira. The Secrets to a Successful Golf School: The teaching professional's guide on how to start and be successful in the golf school business!. – М.: , 2008. – 56 с. William A. Klein, J. Mark Ramseyer, Stephen M. Bainbridge. Business Associations, Cases and Materials on Agency, Partnership and Corporations, 6th Edition, 2008 Supplement (University Casebook). – М.: , 2008. – 86 с. sennye masike. Modeling the impacts of climate change on cattle water demand and supply in Botswana. – М.: , 2008. – 338 с. J.J. Matocchio. G. Ferris. Research in Personnel and Human Resources Management, Volume 27 (Research in Personnel and Human Resources Management). – М.: , 2008. – 200 с. Production Engineering and Management under Fuzziness (Studies in Fuzziness and Soft Computing). – М.: , 2010. – 605 с. Elliott Jacobson. Infectious Diseases and Pathology of Reptiles: Color Atlas and Text. – М.:
, 2007. – 736 с. Color Atlas of Diseases and Disorders of the Foal. – М.: , 2008. – 420 с. Neonatology (Cambridge Pocket Clinicians). – М.: , 2008. – 632 с. Edgar Lerma. Kidney Diseases and Hypertension, Part II, An Issue of Primary Care Clinics in Office Practice (The Clinics: Internal Medicine). – М.: , 2008. – 0 с. Grigory I. Shishkin, Lidia Shiskina. Difference Methods for Singular Perturbation Problems (Chapman and Hall /Crc Monographs and Surveys in Pure and Applied Mathematics). – М.: , 2008. – 408 с. Nicolas Lerner. Metrics on the Phase Space and Non-Selfadjoint Pseudo-Differential Operators. – М.: , 2010. – 397 с. Julius S. Bendat. Random Data: Analysis and Measurement Procedures (Wiley Series in Probability and Statistics). – М.: , 2010. – 640 с. ACerS. 70th Conference on Glass Problems. – М.: , 2010. – 232 с. Steven E. Crow. Manual of Clinical Procedures in Dogs, Cats, Rabbits, and Rodents. – М.: , 2009. – 408 с. Edited by Thach N. Nguyen, Dayi Hu, Moo-Hyun Kim, Cindy L. Grines. Management of Complex Cardiovascular Problems: The Evidence-Based Medicine Approach. – М.: Blackwell Publishers, Futura Publishing Company, Inc, New York, 2007. – 464 с. Rex Black. Managing the Testing Process: Practical Tools and Techniques for Managing Hardware and Software Testing. – М.: Wiley, 2009. – 672 с. Geeks On Call®. Geeks On Call® PC?s. – М.: , 2005. – 192 с. Richard S Ostfeld. Infectious Disease Ecology – Effects of Ecosystems on Disease and of Disease on Ecosystems. – М.: , 2008. – 504 с. Building Information Modeling: Planning And Managing Construction Projects With 4D Cad And Simulations (Mcgraw-Hill Construction Series). – М.: , 2011. – 270 с. Neonatology: Management, Procedures, On-Call Problems, Diseases, And Drugs, Sixth Edition. – М.: , 2011. – 912 с. The Manager'S Guide To Fostering Innovation And Creativity In Teams. – М.: , 2011. – 240 с. Radiology On-Call: A Case-Based Manual. – М.: , 2011. – 304 с. Electric Motor Maintenance And Troubleshooting, 2Nd Edition. – М.: , 2011. – 464 с. Perfect Phrases For Managers And Supervisors, Second Edition. – М.: , 2011. – 208 с. It Project Management: On Track From Start To Finish, Third Edition. – М.: , 2011. – 0 с. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с. Leslie Fischman. Managing Emotions on a Crisis Hotline. – М.: LAP Lambert Academic Publishing, 2014. – 128 с. Idris Guclu and Fatih Irmak. Understanding Violent Crime and Social Structure. – М.: LAP Lambert Academic Publishing, 2013. – 148 с. Michal Vlasak. Management Research on Central and Eastern Europe from 1990 to 2010. – М.: LAP Lambert Academic Publishing, 2013. – 404 с. Vidisha Madonna D'Souza and Jomi Thomas. Influence of Christian Facebook Groups on one's Faith and Religion. – М.: LAP Lambert Academic Publishing, 2013. – 108 с. Khouloud Barakat and Yousry Gohar. Infectious Fish Diseases and Marine Fungal Metabolites. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Shyam Babu Lopchan. Impact of Forest Management Practices on Carbon Stocking. – М.: LAP Lambert Academic Publishing, 2011. – 56 с. Asit Mandal,Ashok K. Patra and Dhyan Singh. Soil enzyme activity under long-term fertilizer use. – М.: LAP Lambert Academic Publishing, 2013. – 88 с. Asfaw Abebe Getu,Gebrekidan Heluf and Berhe Tareke. Evaluation of Slow Release Urea Fertilizer on Yields of Wheat and Teff. – М.: LAP Lambert Academic Publishing, 2013. – 104 с. R. Shanmugam,R. Krishnan and M. Muthuswami. Weed management practices on C. dactylon L. in Mulberry plantation. – М.: LAP Lambert Academic Publishing, 2012. – 108 с. Nahed Zaki. Biochemical Studies on Ginger In Egypt and Nigeria. – М.: LAP Lambert Academic Publishing, 2011. – 108 с. Jatinder Kaur and Atul Bhardwaj. A Search for Multi Drug Resistance Modulators. – М.: LAP Lambert Academic Publishing, 2012. – 80 с. Alex Kisingo. Impact of Heathland Management Approaches on Ground Beetle Communities. – М.: LAP Lambert Academic Publishing, 2014. – 100 с. Sweta Tripathi,Ravi Gor and Himanshu Pandya. Microarray Analysis on Alzheimer's Disease. – М.: LAP Lambert Academic Publishing, 2012. – 76 с. M. Jasim Uddin,Zulfigar Yasin and Aileen Tan Shau-Hwai. Diseases and Parasites in Commercial Tropical Mollusks. – М.: LAP Lambert Academic Publishing, 2013. – 80 с. Ai Tran Hoang Ngoc. Prion diseases and neurodegenerative disorders. – М.: LAP Lambert Academic Publishing, 2012. – 140 с. Alejandro Junger. Clean Gut: The Breakthrough Plan for Eliminating the Root Cause of Disease and Revolutionizing Your Health. – М.: HarperOne, 2014. – 256 с. Vinayak Sapakal,Rahul Adnaik and Nilofar Naikwade. Studies on Hepatoprotection by Ranitidine and vitamin E. – М.: LAP Lambert Academic Publishing, 2011. – 64 с. Balwant Rai. Biomarkers of periodontal disease and its link to systemic disease. – М.: LAP Lambert Academic Publishing, 2010. – 296 с. Salil Basu. Genetic Diseases And Health Care In Tribal Areas Of India. – М.: LAP Lambert Academic Publishing, 2011. – 104 с. Abdelmajid Elmrini and Atif Mechchat. High tibial osteotomy. – М.: LAP Lambert Academic Publishing, 2013. – 68 с. Francis Eremutha. Perception of Sickle Cell Disease and Genotype Screening in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 180 с. Tamer A. Gheita,Sanaa A. Kenawy and Rehab W. El Sisi. Behcet's disease and subclinical atherosclerosis. – М.: LAP Lambert Academic Publishing, 2013. – 116 с. Dereje Ferede Asrat and Sewale Abate Ayalew. The Managers Perception on Internal Audit: Its Role and Effectiveness. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Suitbert Mumburi. Effect Of Financial Management Policies On The Sustainability Of NGOs. – М.: LAP Lambert Academic Publishing, 2012. – 116 с. Mousa Khaireddin. Impact of Quality Management Maturity on Supply Chain Performance. – М.: LAP Lambert Academic Publishing, 2014. – 124 с. Riziki Nyello and Judith Msangi. The Role of Owner/Manager Characteristics on Small Business Growth. – М.: LAP Lambert Academic Publishing, 2012. – 68 с. Qader Vazifeh Damirchi and Moosa Zamanzadeh Darban. Problem solving and legitimacy. – М.: LAP Lambert Academic Publishing, 2012. – 152 с. Willimina Netia. The Influence Of Management Style On Organizational Performance. – М.: LAP Lambert Academic Publishing, 2014. – 60 с. Abdurazzag Ali Aburas and Indira Muhic. Challenges in Engineering Curriculum. – М.: LAP Lambert Academic Publishing, 2013. – 84 с. Nuru Mohammed. Effect of Working Capital Management Policy on Firms' Profitability. – М.: LAP Lambert Academic Publishing, 2012. – 100 с. Grace Kasirye Birikadde. Environmental Risk Management and Banks' performance in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 88 с. Лучшие результаты Ничего не найдено Дополнительные результаты Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г. На пути к новому стандарту в торговом финансировании. интервью с А. Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г. Сегментация клиентов в бизнесе private banking & wealth management. Н.В. Чумак, "Банковский ритейл", N 1, I квартал 2011 г. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г. Мотивируйте людей на работу, а не на преданность. интервью с Д. Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г. Критика on-line. интервью с О. Киселевой, руководителем компании World Gym Consulting. С. Сипатов, "Управление персоналом", N 14, июль 2010 г. On-line коммуникации: от классики до web 2.0-технологий. И. Широкова, "Ремедиум", № 7, июль 2010. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009. Когда бизнес и власть встретятся on-line?. И. Пискун, "Московский бухгалтер", № 8, апрель 2009. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008. Сдача отчетности on-line: прогресс налицо. М. Дудко, "Консультант", № 13, июль 2008. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008. On-line рекрутмент. интервью с О. Бруковской, директором по маркетингу и PR группы компаний HeadHunter, А. Куракиным, заместителем генерального директора ООО "РДВ-медиа-групп", Я. Топорковым, директором по связям с общественностью ООО "СуперДжоб", С. Сторожевым, руководителем проектов Joblist и 100 Работ. "Управление персоналом", № 7, апрель 2008. Образцы работ
Задайте свой вопрос по вашей теме
Контакты
Поделиться
Мы в социальных сетях
Реклама
Отзывы
Инна Консультацию получила. Спасибо!