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Лучшие результаты

  1. Bill Brooks. Perfect Phrases for the Sales Call (Perfect Phrases). – М.: , 2005. – 208 с.
  2. Perfect Phrases For Sales And Marketing Copy. – М.: , 2011. – 224 с.
  3. The Complete Book Of Perfect Phrases For High-Performing Sales Professionals. – М.: , 2011. – 736 с.
  4. Perfect Phrases For Lead Generation. – М.: , 2011. – 192 с.
  5. Perfect Phrases For The Sales Call, Second Edition. – М.: , 2011. – 256 с.

Дополнительные результаты

  1. Interpersonal Skills for the People Professions: Learning from Practice. – М.: , 2012. – 192 с.
  2. Bob Johansen and Institute for the Future. Get There Early: Sensing the Future to Compete in the Present. – М.: , 2012. – 408 с.
  3. Charles Handy. Waiting for the Mountain to Move : Reflections on Work and Life. – М.: , 0. – 0 с.
  4. Robert Giloth. Workforce Intermediaries for the Twenty-First Century. – М.: , 0. – 0 с.
  5. Kenneth A. Tucker, Vandana Allman. Animals Inc.: A Business Parable for the 21st Century. – М.: , 0. – 0 с.
  6. Noha El-Mikawy, Heba Handoussa, Heba Abou Shnief, Iran, and Turkey Economic Research Forum for the Arab Countries, Universitat Bonn Zentrum Fur Entwicklungsforschung. Institutional Reform & Economic Development in Egypt. – М.: , 0. – 0 с.
  7. K. Alec Chrystal, Rupert Pennant-Rea, British Association for the Advancement of Science Section F. Public Choice Analysis of Economic Policy (British Association for the Advancement of Science Books). – М.: , 0. – 0 с.
  8. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
  9. Kirk Snyder. Lavender Road To Success: The Career Guide for the Gay Community. – М.: , 0. – 0 с.
  10. Deni Elliott, Judy E. Stern, Institute for the Study of Applied and Professional Ethics. Research Ethics: A Reader. – М.: , 0. – 0 с.
  11. Pamela McQuade. Daily Wisdom for the Workplace: Practical, On-The-Job Insight from Scripture. – М.: , 0. – 0 с.
  12. Lee Wherry Brainerd, Wendy Moss. Homeschooling Your Gifted Child: Language Arts for the Middle School Years. – М.: , 0. – 0 с.
  13. Richard Nelson Bolles, Dale Susan Brown, Dale S. Brown. Job-Hunting for the So-Called Handicapped or People Who Have Disabilities. – М.: , 0. – 0 с.
  14. Lee T. Silber. Self-Promotion for the Creative Person: Get the Word Out About Who You Are and What You Do. – М.: , 0. – 0 с.
  15. Douglas Gordon, Southwestern. Quick Skills: Skills for the First Time Supervisor. – М.: , 0. – 0 с.
  16. Mike Swedenberg. The Sales Rep Survival Guide: The Complete Sales Manual. – М.: , 0. – 0 с.
  17. Peter Ellyard. Ideas for the New Millennium. – М.: , 0. – 0 с.
  18. Michael A. Toman, Resources for the Future. Climate Change Economics and Policy: An Rff Anthology. – М.: , 0. – 0 с.
  19. Wallace E. Oates, Wallace, E. Oates, Resources for the Future. The REF Reader in Environmental and Resource Management. – М.: , 0. – 0 с.
  20. Mike Shew. Dialing for Dollars: A Complete Inside Guide into the Underworld of Telemarketing for the Consumer and the Entrepreneur. – М.: , 0. – 0 с.
  21. Nilus Mattive, Nilus Mattive. The Standard & Poor's Guide for the New Investor. – М.: , 0. – 0 с.
  22. Rubel Shelly. Starting Today: Scriptures and Stories for the Daily Grind : One Minute Bible (One Minute Bible). – М.: , 0. – 0 с.
  23. Jae K. Shim. Information Systems and Technology For The Non-Information Systems Executive: An Integrated Resource Management Guide fo. – М.: , 0. – 0 с.
  24. Alexandra Bradley, Denise Dale. At Your Fingertips in the Office: Information Management for the Small Business. – М.: , 0. – 0 с.
  25. Jeffrey Gitomer. The Sales Bible: The Ultimate Sales Resource. – М.: John Wiley and Sons, Ltd, 2003. – 368 с.
  26. The Productivity Press Development Team. Kanban for the Shopfloor: The Productivity Press Development Team. – М.: Productivity Press, 0. – 96 с.
  27. Russ Lombardo. CRM for the Common Man. – М.: Peak Sales Consulting, 2003. – 176 с.
  28. J. Andres Vasconcellos. Quality Assurance for the Food Industry: A Practical Approach. – М.: , 0. – 0 с.
  29. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  30. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
  31. Doug Peterson, Walter G. Meyer. Going for the Green: Selling in the 21st Century. – М.: , 0. – 0 с.
  32. Garry Mitchell. The Heart of the Sale: Making the Customer's Need to Buy the Key to Successful Selling. – М.: , 0. – 0 с.
  33. John DeVincentis. Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value. – М.: , 0. – 0 с.
  34. Kevin R. Daley. Socratic Selling: How to Ask the Questions That Get the Sale. – М.: , 0. – 0 с.
  35. Terry R. Bacon, Terry Bacon, Terry R., Ph.D. Bacon. Selling to Major Accounts: Tools, Techniques, and Practical Solutions for the Sales Manager. – М.: , 0. – 0 с.
  36. Thad B. Green. Developing and Leading the Sales Organization. – М.: , 0. – 0 с.
  37. Adam Barringer. Grassroots Marketing for the Restaurant Industry. – М.: iUniverse, 2002. – 126 с.
  38. Rod Nichols. Successful Network Marketing for the 21st Century (PSI Successful Business Library). – М.: , 0. – 0 с.
  39. Rita M. Bruegger. Vacation Ownership Sales Training: The One-On-One Successful Training Guide for the First Year of Timeshare Sales. – М.: , 0. – 0 с.
  40. Shinichi Yano, Kenichi Sato, Connie Prener. New Lanchester Strategy: Sales and Marketing Strategy for the Strong (New Lanchester Strategy). – М.: , 0. – 0 с.
  41. Oliver Crom, Michael Crom. The Sales Advantage: How to Get It, Keep It, and Sell More Than Ever. – М.: , 0. – 0 с.
  42. Herbert N. Casson, Forbes P B C. Forbes Publishing Company. Tips for the Traveling Salesman. – М.: , 0. – 0 с.
  43. Mike Lewis. The Sales Bridge. – М.: , 0. – 0 с.
  44. Martha Webb, Sarah Parsons Zackheim. Dress Your House for Success: 5 Fast, Easy Steps to Selling Your House, Apartment, or Condo for the Highest Po ssible Price!. – М.: Three Rivers Press, 1997. – 192 с.
  45. John E. Harrigan, Jennifer M. Raiser, Phillip H. Raiser. Senior Residences : Designing Retirement Communities for the Future (Wiley Series in Healthcare and Senior Living Design). – М.: , 0. – 0 с.
  46. Conner B. Gary, Gary Conner. Lean Manufacturing for the Small Shop. – М.: , 0. – 0 с.
  47. Society for the Protection of the Rights of the Child. The State of Pakistan's Children 2002. – М.: , 2004. – 0 с.
  48. Tom Siciliano. Shifting Into Higher Gear : An Owner's Manual for Uniting Your Calling and Career. – М.: , 2005. – 0 с.
  49. Shannon K Nash. For The Love Of Money : The 411 To Taking Control Of Your Taxes and Building Your Net Worth. – М.: , 2005. – 0 с.
  50. Joseph Lookofsky. Understanding The CISG In The USA: A Compact Guide To The 1980 United Nations Convention On Contracts for the International Sale of Goods. – М.: , 2004. – 0 с.
  51. Mike Gale. The Sales Managers Desktop Guide. – М.: , 2005. – 0 с.
  52. Bobby L. Butler. The Sales Mentor: Professional Sales 101 & 102 for the Development Years. – М.: , 2003. – 0 с.
  53. Daniel Farb. Powerful Pharmaceutical Sales: Complete Guide to Sales Procedures and Techniques for Pharmaceutical Sales Representatives in the Hospital and in Medical ... HIPAA, Sexual Harassment, and Compliance. – М.: , 2004. – 0 с.
  54. Daniel Farb. Powerful Pharmaceutical Sales Manual and CD: Complete Guide to Sales Procedures and Techniques for Pharmaceutical Sales Representatives in the Hospital ... HIPAA, Sexual Harassment, and Compliance. – М.: , 2004. – 0 с.
  55. Sarah Kaip. You Gotta Wanna: Traits Of The Sales Greats. – М.: , 2004. – 0 с.
  56. Michael Schell. The Sales Star: A Real World Story of Sales Success (Approved). – М.: , 2004. – 0 с.
  57. Barry Abraham. Think and Grow Rich for the Real Estate Investor. – М.: , 2004. – 0 с.
  58. The Politics Of Regulation: Institutions and Regulatory Reforms for the Age of Governance (The Crc Series on Competition, Regulation and Development). – М.: , 2004. – 352 с.
  59. Frank McNair. How You Make the Sale. – М.: , 2005. – 224 с.
  60. Bill Brooks. Perfect Phrases for the Sales Call (Perfect Phrases). – М.: , 2005. – 208 с.
  61. Elinor Stutz. Nice Girls DO Get The Sale: Relationship Building That Gets Results. – М.: , 2006. – 256 с.
  62. Shirley Sugimura Archer. Fitness 9 to 5: Easy Exercises for the Working Week. – М.: , 2006. – 160 с.
  63. Carole Martin. Perfect Phrases for the Perfect Interview: Hundreds of Ready-to-Use Phrases That Succinctly Demonstrate Your Skills, Your Experience and Your Value in Any Interview Situation. – М.: McGraw-Hill, 2005. – 240 с.
  64. Napoleon Hill. Think and Grow Rich: The Landmark Bestseller-Now Revised and Updated for the 21st Century. – М.: Tarcher, 2005. – 320 с.
  65. George Irvin. Regaining Europe: An Economic Agenda for the 21st Century. – М.: , 2006. – 160 с.
  66. Paul Petillo. Investing for the Utterly Confused. – М.: , 2006. – 352 с.
  67. Jeffrey Gitomer. The Sales Bible: The Ultimate Sales Resource, Revised Edition. – М.: , 2008. – 304 с.
  68. Linda Richardson. Perfect Selling. – М.: , 2008. – 176 с.
  69. H. Norman Wright. Healing for the Father Wound: A Trusted Christian Counselor Offers Time-Tested Advice. – М.: , 2008. – 192 с.
  70. Nathan Jamail. The Sales Leaders Playbook. – М.: , 2008. – 152 с.
  71. Winton Churchill. Email Marketing for Complex Sales Cycles: Proven Ways to Produce a Continuous Flow of Prospects and Profits with Effective Spam-Free Email System. – М.: , 2008. – 160 с.
  72. Winton Churchill. Email Marketing for Complex Sales Cycles: Proven Ways to Produce a Continuous Flow of Prospects and Profits with Effective Spam-Free Email System. – М.: , 2008. – 160 с.
  73. Staughton Lynd, Daniel Gross. Labor Law for the Rank and Filer: Building Solidarity While Staying Clear of the Law. – М.: , 2008. – 110 с.
  74. John Care, Aron Bohlig. Mastering Technical Sales: The Sales Engineer's Handbook (Artech House Technology Management Library). – М.: , 2008. – 340 с.
  75. Greg Alexander. The CEO's Guide to Getting More Out of the Sales Force. – М.: , 2010. – 40 с.
  76. Dan Miller. 48 Days to the Work You Love: Preparing for the New Normal. – М.: , 2010. – 240 с.
  77. Phil Kreider. Sell Like Crazy: The Sales Professional's Guide to Fame and Fortune. – М.: , 2010. – 358 с.
  78. Charles Priester, Jincheng Wang. Financial Strategies for the Manager (Tsinghua University Texts). – М.: , 2010. – 210 с.
  79. David P. Diana. Marketing for the Mental Health Professional: An Innovative Guide for Practitioners. – М.: , 2010. – 208 с.
  80. Key Words for the TOEIC Test. – М.: HarperCollins Publishers, 2012. – 720 с.
  81. Desh Bandhu Gangwar, Rajan Sharma. Bioconversion of Wheat Straw for the Production of biofuel: (Biofuel from Lignocellulosic Waste). – М.: , 2012. – 52 с.
  82. David Herman. Narrative Theory and the Cognitive Sciences (Center for the Study of Language and Information - Lecture Notes). – М.: Center for the Study of Language and Inf, 2003. – 336 с.
  83. David Herman. Narrative Theory and the Cognitive Sciences (Center for the Study of Language and Information - Lecture Notes). – М.: Center for the Study of Language and Inf, 2003. – 336 с.
  84. Influenza Vaccines for the Future (Birkhauser Advances in Infectious Diseases). – М.: , 2008. – 299 с.
  85. CAPT(Center for the Advancement of Process Tech)l. Process Quality. – М.: , 2010. – 288 с.
  86. Gene Kritsky. The Quest for the Perfect Hive: A History of Innovation in Bee Culture. – М.: , 2010. – 216 с.
  87. Tad Crawford. Legal Guide for the Visual Artist, Fifth Edition. – М.: , 2010. – 304 с.
  88. The Culinary Institute of America (CIA). Math for the Professional Kitchen. – М.: , 2011. – 272 с.
  89. W Mccord. Mccord: Voyages To ?utopia? – From Monastery To Commune Search For The Perfect Society. – М.: , 1990. – 384 с.
  90. National Institute for the Foodservice Industry. Applied Foodservice Sanitation. – М.: , 1988. – 80 с.
  91. Ted Steinberg. American Green – The Obsessive Quest for the Perfect Lawn. – М.: , 2006. – 224 с.
  92. Edited by Fatemeh Ebtehaj, Bridget Lindley and Martin Richards for the Cambridge Socio-Legal Group. Kinship Matters. – М.: , 2011. – 326 с.
  93. Edited by Stefan Kroll, Loukas A Mistelis and Maria del Pilar Perales Viscacillas. The United Nations Convention on Contracts for the International Sale of Goods. – М.: , 2011. – 1200 с.
  94. The Food and Beverage Institute. Cooking Essentials for the New Professional Chef®. – М.: , 1996. – 816 с.
  95. Lead Generation For The Complex Sale: Boost The Quality And Quantity Of Leads To Increase Your Roi. – М.: , 2006. – 224 с.
  96. Statistics For The Utterly Confused, 2Nd Edition. – М.: , 2006. – 352 с.
  97. Roberta G. Steinberg. Perfect Phrases For The TOEFL: Speaking And Writing Sections. – М.: McGraw-Hill, 2008. – 176 с.
  98. When Markets Collide: Investment Strategies For The Age Of Global Economic Change. – М.: , 2011. – 304 с.
  99. 50 Model Rocket Projects For The Evil Genius. – М.: , 2011. – 198 с.
  100. Mind Performance Projects For The Evil Genius: 19 Brain-Bending Bio Hacks. – М.: , 2011. – 240 с.
  101. Mcgraw-Hill'S Asvab Basic Training For The Afqt, Second Edition. – М.: , 2011. – 336 с.
  102. Perfect Selling. – М.: , 2011. – 176 с.
  103. Emarketing Strategies For The Complex Sale. – М.: , 2011. – 256 с.
  104. First Aid For The Comlex, Second Edition. – М.: , 2011. – 272 с.
  105. Perfect Phrases In Spanish For The Hotel And Restaurant Industries. – М.: , 2011. – 176 с.
  106. First Aid For The Orthopaedic Boards, Second Edition. – М.: , 2011. – 260 с.
  107. Perfect Phrases For The Sales Call, Second Edition. – М.: , 2011. – 256 с.
  108. Compensating The Sales Force: A Practical Guide To Designing Winning Sales Reward Programs, Second Edition. – М.: , 2011. – 272 с.
  109. The Sales Growth Imperative: How World Class Sales Organizations Successfully Manage The Four Stages Of Growth. – М.: , 2011. – 320 с.
  110. From A Good Sales Call To A Great Sales Call: Close More By Doing What You Do Best. – М.: , 2011. – 256 с.
  111. Selling For The Long Run: Build Lasting Customer Relationships For Breakthrough Results. – М.: , 2011. – 256 с.
  112. The Sales Success Handbook. – М.: , 2011. – 128 с.
  113. William "Skip" Miller. Proactive Selling - Control The Process: Win The Sale. – М.: AMACOM/American Management Association, 2003. – 256 с.
  114. Fundamentals Of Sales Management For The Newly Appointed Sales Manager. – М.: , 2011. – 224 с.
  115. The Sales Manager’S Success Manual. – М.: , 2011. – 240 с.
  116. Frank H. Jonson. The Luminescence of biological Systems. – М.: American Association for the Advancement of Sience, 1955. – 452 с.
  117. The Andy Warhol Foundation for the Visual Arts, Inc. The Art Of Andy Warhol 2013 Engagement Calendar. – М.: , 2012. –  с.
  118. 1,037 Practice Questions for the New GMAT. – М.: Princeton Review, Random House, 2012. – 768 с.
  119. 11 Practice Tests for the SAT and PSAT 2015. – М.: Penguin Random House, 2014. – 976 с.
  120. Lucia Billeci,Arti Ahluwalia and Giovanni Pioggia. Novel technologies for the study of Autism Spectrum Disorders (ASDs). – М.: Scholars Press, 2013. – 232 с.
  121. Yuhsin Wang. Learning from the past, providing for the future-. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
  122. S.Godwin Barnabas and S.Magdalene Glorina Rajathi. Processing time minimization for the production industry. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  123. European Commission European Commission and Directorate-General for Research and Innovation Director. EU Research for the Environment 2007-2013. – М.: Dictus Publishing, 2013. – 52 с.
  124. Fozle Khoda. INCLUSION-EXCLUSION GAME FOR THE ETHNIC MINORITIES. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  125. Lumba Siyanga. Do Fertiliser Subsidies Work for the poor?. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  126. Senthil Packirisamy and Balabaskar Ponnusamy. Microbial Consortium for the Management of Soybean Dry Root Rot. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  127. Desh Bandhu Gangwar and Rajan Sharma. Bioconversion of Wheat Straw for the Production of biofuel. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
  128. Rosa M Ferraz,Anna Aris and Antoni Villaverde. Allosteric biosensors for the diagnosis of infectious diseases. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
  129. Sridhar Thota,Raj Kumar Venisetty and Deepika Ponugoti. Analytical methods for the estimation of DPP-IV inhibitors. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
  130. Francis Michael Walsh. Josef Fuchs's Proposal for the Renewal of Moral Theology. – М.: LAP Lambert Academic Publishing, 2012. – 352 с.
  131. Magnus Wenninger. Polyhedron Models for the Classroom. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  132. Jose Alfonso Aguilar Calderon. A Goal-oriented Approach for the Development of Web Applications. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
  133. Ziauddin Ursani. Localized Genetic Algorithm for the Vehicle Routing Problem. – М.: LAP Lambert Academic Publishing, 2010. – 328 с.
  134. Alptekin Kupcu. Efficient Cryptography for the Next Generation Secure Cloud. – М.: LAP Lambert Academic Publishing, 2010. – 220 с.
  135. Angelos Vouldis. Development and Implementation Issues for Managing Sales Performance. – М.: Scholars' Press, 2013. – 260 с.
  136. Morrin Phiri. The Archilles Heel for the Teacher and Student:. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
  137. Amit Bajracharya. Handmade Houses for the Ex-Kamaiyas. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  138. Cathryn Still. Crash Course for the GMAT. – М.: Penguin Random House, 2015. – 256 с.
  139. Anne Sage. Sage Living: Decorate for the Life You Want. – М.: Chronicle Books, 2015. – 208 с.
  140. Collins COBUILD: Key Words for the TOEFL Test. – М.: HarperCollins UK, 2012. – 752 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007.
  2. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  3. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
  4. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006.
  5. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006.
  6. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006.
  7. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006.
  8. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
  9. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006.
  10. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006.
  11. Еxecutive search - это знания, которых нет у рекрутеров. интервью с М. Мягковой, владельцем компании Perfect Search Company, Executive Search & Professional Recruitment. "Управление персоналом", № 23, декабрь 2005.
  12. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005.
  13. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005.
  14. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005.
  15. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  16. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
  17. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
  18. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
  19. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  20. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
  21. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008.
  22. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008.

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Дипломный проект
80 стр.
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Елена, 08.04
Вы писали мне диплом. Раньше не было возможности поблагодарить Вас. Спасибо, все отлично