Результаты поиска

Лучшие результаты

1. Michael Fuchsle, Matthias Zierke. SAP CRM WebClient Customizing and Development. – М.: SAP Press, 2009. – 350 с.
   

Дополнительные результаты

1. OECD Organisation for Economic Co-operation and Development. Towards New Arrangements for State Ownership in the Middle East and North Africa. – М.: , 2012. – 175 с.
   
2. Organization for Economic Cooperation and Development OECD. OECD Environmental Outlook to 2050. – М.: , 2012. – 310 с.
   
3. Siddaramu B. Effectiveness of Training and Development: Identification of training needs and Evaluation of changes in knowledge, skills, attitudes and levels of effectiveness. – М.: , 2012. – 124 с.
   
4. Allan Ashok Kumar, Giang Chau Trinh. Breaking Uncertainties for Product Offerings: A Holistic Framework of Uncertainty Management for Planning, Designing and Developing PSS (Product/Service System). – М.: , 2012. – 152 с.
   
5. Organization for Economic Cooperation and Development OECD. Strategic Transport Infrastructure Needs to 2030. – М.: , 2012. – 248 с.
   
6. OECD Organisation for Economic Co-operation and Development. International Drivers of Corruption: A Tool for Analysis. – М.: , 2012. – 108 с.
   
7. Security and Development in Global Politics: A Critical Comparison. – М.: , 2012. – 360 с.
   
8. OECD Organisation for Economic Co-operation and Development. OECD Economic Surveys: Hungary 2012. – М.: , 2012. – 152 с.
   
9. Terry Lydon, Mitchell Levy. # SUCCESSFUL CORPORATE LEARNING tweet Book01: Profitable Training by Optimizing Your Customer and Partner Education Organization. – М.: , 2012. – 114 с.
   
10. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
    
11. Organization Change and Development in Management Control Systems. – М.: , 0. – 0 с.
    
12. OECD Organisation for Economic Co-operation and Development. OECD Fiscal Federalism Studies Reforming Fiscal Federalism and Local Government: Beyond the Zero-Sum Game. – М.: , 2012. – 136 с.
    
13. Anjan Chakrabarti, Stephen Cullenberg. Transition and Development in India. – М.: , 0. – 0 с.
    
14. Dieter Ernst, Tom Ganiatsos, Lynn Hytelka, United Nations Conference on Trade and Development. Technological Capabilities and Export Success in Asia (Routledge Series in the Growth Economies of Asia, 17). – М.: , 0. – 0 с.
    
15. Paul Bernstein. American Work Values: Their Origin and Development. – М.: State University of New York Press, 1997. – 368 с.
    
16. Elaine B. Crutchfield. Developing Human Capital in American Manufacturing : A Case Study of Barriers to Training and Development. – М.: , 0. – 0 с.
    
17. Jerry Acuff, Wally Wood. The Relationship Edge in Business : Connecting with Customers and Colleagues When It Counts. – М.: , 2004. – 0 с.
    
18. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с.
    
19. Kum-Kum Bhavnani, John Foran, Priya A. Kurian. Feminist Futures: Re-Imagining Women, Culture and Development. – М.: , 0. – 0 с.
    
20. Keiko Hirata. Civil Society In Japan: The Growing Role of NGOs in Tokyo's Aid and Development Policy. – М.: , 0. – 0 с.
    
21. Abbas Abdelkarim. Change and Development in the Gulf. – М.: , 0. – 0 с.
    
22. Phillip Toner. Main Currents in Cumulative Causation: The Dynamics of Growth and Development. – М.: , 0. – 0 с.
    
23. Kempe R. Hope, Bornwell C. Chikulo, Kempe Ronald Hope. Corruption and Development in Africa: Lessons from Country Case-Studies. – М.: , 0. – 0 с.
    
24. Thomas R. Leinbach, Richard Ulack. Southeast Asia: Diversity and Development. – М.: , 0. – 0 с.
    
25. Mark Cleary, Kim Chuan Goh. Environment and Development in the Straits of Malacca. – М.: , 0. – 0 с.
    
26. Gordon De Brouwer, Wisam Pupphavesa. Asia Pacific Financial Deregulation (Pacific Trade and Development Conference). – М.: , 0. – 0 с.
    
27. Jiwei Lou, International Bank for Reconstruction and Development. Macroeconomic Reform in China: Laying the Foundation for a Socialist Market Economy (World Bank Discussion Papers, No 374). – М.: , 0. – 0 с.
    
28. Anantha Kumar Duraiappah. Computational Models in the Economics of Environment and Development (Economy & Environment, 27). – М.: , 0. – 0 с.
    
29. Michael D. McGinnis, Bloomington Workshop in Political Theory and polic Indiana University. Polycentric Governance and Development: Readings from the Workshop in Political Theory and Policy Analysis (Institutional Analysis). – М.: , 0. – 0 с.
    
30. Agnes R. Quisumbing, Ma. Agnes R. Quisumbing. Household Decisions, Gender, and Development: A Synthesis of Recent Research. – М.: , 0. – 0 с.
    
31. Rong-I Wu, Yun-Peng Chu, Pacific Trade and Development Conference. Business, Markets and Government in the Asia Pacific: Competition Policy, Convergence and Pluralism (Pacific Trade and Development Conference Series). – М.: , 0. – 0 с.
    
32. Fabrizio Coricelli, Massimo Di Matteo, Frank Hahn, Massimo Di Matteo. New Theories in Growth and Development. – М.: , 0. – 0 с.
    
33. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
    
34. Kunibert Raffer, H. W. Singer. The Foreign Aid Business: Economic Assistance and Development Co-Operation. – М.: , 0. – 0 с.
    
35. Svafa Gronfeldt. Customer Oriented Behaviour: The Nature, Impact and Development. – М.: , 0. – 0 с.
    
36. Gloria D. Heinemann, Antonette M. Zeiss. Team Performance in Health Care: Assessment and Development (Issues in the Practice of Psychology). – М.: , 0. – 0 с.
    
37. William E. Arnold, Lynne McClure. Communication Training and Development. – М.: , 0. – 0 с.
    
38. Duane Brown. Career Choice and Development. – М.: , 0. – 0 с.
    
39. Robert F. Mager. Making Instruction Work: Of Skillbloomers: A Step-By-Step Guide to Designing and Developing Instruction That Works. – М.: , 0. – 0 с.
    
40. Herb Greenberg, Harold Weinstein, Patrick Sweeney. How to Hire and Develop Your Next Top Performer: The Five Qualities That Make Salespeople Great. – М.: McGraw-Hill Irwin, 2001. – 288 с.
    
41. Edward L. Hester. Successful Marketing Research : The Complete Guide to Getting and Using Essential Information About Your Customers and Competitors (Wiley Small Business). – М.: , 0. – 0 с.
    
42. Svend Remoe, Svend Remoe, Jean Guinet, Organisation for Economic Co-Operation and Development, Organisation for Economic Co-Operation and Development Committee for s, Organisation for Economic Co-Operation and Development Working Party o. Dynamising National Innovation Systems. – М.: , 0. – 0 с.
    
43. Anantha Kumar Duraiappah. Computational Models in the Economics of Environment and Development (Economy & Environment, ?27). – М.: , 0. – 0 с.
    
44. Trade, Investment, and Development in the Middle East and North Africa: Engaging with the World (Orientations in Development). – М.: World Bank Publications, 2003. – 296 с.
    
45. OECD (Organization for Economic Co-operation and Development). China in the World Economy: An OECD Economic and Statistical Survey. – М.: , 0. – 0 с.
    
46. Theodore H. Moran. Parental Supervision: The New Paradigm for Foreign Direct Investment and Development (Policy Analyses in International Economics). – М.: , 0. – 0 с.
    
47. William Peterson. Advances in Input-Output Analysis: Technology, Planning, and Development. – М.: , 0. – 0 с.
    
48. Andy Crump. Dictionary of Environment and Development: People, Places, Ideas, and Organizations. – М.: , 0. – 0 с.
    
49. Tim Forsyth, Energy and Environmental Programme, Royal Institute of International Affairs, United Nations Commission on Trade and Development, World Wide Fund for Nature. Positive Measures for Technology Transfer Under the Climate Change Convention. – М.: , 0. – 0 с.
    
50. Environmental Action Programme for Central and Eastern Europe, Richard Ackermann, Ministerial Conference "Environment for Europe, World Bank, Organisation for Economic Co-Operation and Development. Environmental Action Programme for Central and Eastern Europe: Setting Priorities : Abridged Version of the Document Endorsed by the Ministerial Conference, Lucerne, Switzerland, 28-30 April, 1993. – М.: , 0. – 0 с.
    
51. Rehabilitati International Conference on Brownfield Sites: Assessment, D. Almorza, H. Klapperich, C. A. Brebbia, David Almorza Gomar, Wessex Institute of Technology, Universidad De Cadiz. Brownfield Sites : Assessment, Rehabilitation and Development. – М.: , 0. – 0 с.
    
52. Peter Bartelmus. Environment, Growth and Development: The Concepts and Strategies of Sustainability. – М.: , 0. – 0 с.
    
53. Leo Maier, Oecd, Mikitaro Shobayashi, Organisation for Economic Co-Operation and Development. Multifunctionality: Towards an Analytical Framework (Agriculture and Food). – М.: , 0. – 0 с.
    
54. Olav Schram Stokke, Oystein B. Thommessen. Yearbook of International Cooperation on Environment and Development 2002/2003 (Yearbook of International Co-Operation on Environment and Development). – М.: , 0. – 0 с.
    
55. H. S. Geyer. International Handbook of Urban Systems: Studies of Urbanization and Migration in Advanced and Developing Countries. – М.: , 0. – 0 с.
    
56. Uri B. Dadush, Dipak Dasgupta, Marc Uzan, Dipak Das Gupta, Organisation for Economic Co-Operation and Development, World Bank. Private Capital Flows in the Age of Globalization: The Aftermath of the Asian Crisis. – М.: , 0. – 0 с.
    
57. World Investment Report: Cross-border Mergers and Acquisitions, and Development (2000). – М.: , 0. – 0 с.
    
58. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees. – М.: , 0. – 0 с.
    
59. William J. Rothwell, Wesley E. Donahue, John E. Park. Creating In-House Sales Training and Development Programs : A Competency-Based Approach to Building Sales Ability. – М.: , 0. – 0 с.
    
60. Gary Heil, Tom Parker, Deborah C. Stephens. One Size Fits One : Building Relationships One Customer and One Employee at a Time. – М.: , 0. – 0 с.
    
61. Klaus Brockhoff. Internationalization of Research and Development. – М.: , 0. – 0 с.
    
62. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
    
63. Amjad Hadjikhani. Non-Business Actors in a Business Network : A Comparative Case on Firms' actions in Developing and Developed Countries (International Business and Management). – М.: , 2005. – 0 с.
    
64. Marcel Fafchamps. Rural Poverty, Risk and Development. – М.: , 2004. – 0 с.
    
65. Sumit Roy. Globalisation, ICT and Developing Nations: Challenges in the Information Age. – М.: , 2005. – 0 с.
    
66. Human Rights And Development: Towards Mutual Reinforcement. – М.: , 2006. – 0 с.
    
67. Global Economic Prospects: Trade, Regionalism, and Development 2005 (Global Economic Prospects). – М.: , 2004. – 0 с.
    
68. Trade and Development Report 2004: Policy Coherence, Development Strategies and Integration Into the World Economy (Trade and Development Report). – М.: , 2004. – 0 с.
    
69. Maurice Schiff. Regional Integration and Development (World Bank Trade and Development Series). – М.: , 2003. – 0 с.
    
70. Frederick P. Stutz. The World Economy : Resources, Location, Trade and Development (4th Edition). – М.: , 2004. – 0 с.
    
71. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
    
72. Global Agricultural Trade and Developing Countries (World Bank Trade and Development Series) (World Bank Trade and Development Series). – М.: , 2004. – 0 с.
    
73. Tsjeard Bouta. Gender, Conflict, And Development. – М.: , 2004. – 0 с.
    
74. Natural Disaster and Development in a Globalizing World. – М.: , 2003. – 0 с.
    
75. Options for Global Trade Reform : A View from the Asia-Pacific (Trade and Development). – М.: , 2003. – 0 с.
    
76. Growth and Development in the Global Economy. – М.: , 2003. – 0 с.
    
77. Jeffrey R. Vincent. Managing Natural Wealth : Environment and Development in Malaysia. – М.: , 2005. – 0 с.
    
78. Daniel, M.D. Farb. Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want. – М.: , 2004. – 0 с.
    
79. Daniel, M.D. Farb. Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization. – М.: , 2004. – 0 с.
    
80. Pfeiffer's Classic Inventories, Questionnaires, and Surveys for Training and Development: The Most Enduring, Effective, and Valuable Assessments for Developing Managers and Leaders. – М.: , 2004. – 0 с.
    
81. William J. Rothwell. Beyond Training and Development: The Groundbreaking Classic on Human Performance Enhancement. – М.: , 2004. – 0 с.
    
82. Educating Managers Through Real World Projects (PB) (Research in Management Education and Development) (Research in Management Education and Development). – М.: , 2005. – 0 с.
    
83. Takuji Hara. Innovation in the Pharmaceutical Industry: The Process of Drug Discovery and Development. – М.: , 2003. – 0 с.
    
84. European Collaboration in Research and Development: Business Strategy and Public Policy. – М.: , 2004. – 0 с.
    
85. Trade and Development Report; 2005 (Trade and Development Report) (Trade and Development Report). – М.: , 2005. – 204 с.
    
86. UNCTAD Handbook of Statistics: United Nations Conference on Trade and Development, Geneva / Manuel de Statistiques de la Cnuced: Geneva/Conference des Nations Unies de Statistiques. – М.: United Nations Publications, 2006. – 592 с.
    
87. Kaye Thorne, David Mackey. Everything You Ever Needed to Know about Training: A One-Stop Shop for Everyone Interested in Training, Learning and Development. – М.: , 2007. – 0 с.
    
88. Organisation for Economic Co-Operation and Development. Ageing And Employment Policies: United States (Ageing and Employment Policies = Vieillissement Et Politique). – М.: , 2005. – 193 с.
    
89. Rehabilitation, and Development (2nd : 2004 : Siena, Italy) International Conference on Brownfield S. Brownfield Sites II: Assessment, Rehabilitation and Development. – М.: , 2004. – 322 с.
    
90. Organisation for Economic Co-Operation and Development. Trade And Migration: Building Bridges For Global Labour Mobility. – М.: , 2005. – 162 с.
    
91. Edited by J. Timmons Roberts and Amy Bellone Hite. The Globalization and Development Reader: Perspectives on Development and Global Change. – М.: Blackwell Business, 2007. – 464 с.
    
92. Mike Snyder, Jim Steger, Kara O'Brien, Brendan Landers. Microsoft® Dynamics(TM) CRM 4.0 and Microsoft Dynamics Live CRM Step by Step (Step By Step. – М.: , 2008. – 352 с.
    
93. Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications (Premier Reference Source). – М.: , 2008. – 450 с.
    
94. OECD Organisation for Economic Co-operation and Development. Structural and Demographic Business Statistics 2009. – М.: , 2010. – 400 с.
    
95. OECD Organisation for Economic Co-operation and Development. Etudes economiques de l'OCDE : Coree 2008: Edition 2008 (French Edition). – М.: , 2010. – 174 с.
    
96. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Regional Innovation: Catalonia, Spain 2010: Edition 2010 (United Nations Office on Drugs and Crime - Boletin De Estupefacientes). – М.: , 2010. – 270 с.
    
97. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
98. OECD Organisation for Economic Co-operation and Development. Gestion de la mobilite en entreprises: Politiques de transport efficaces: Edition 2009 (International Transport Forum) (French Edition). – М.: , 2010. – 108 с.
    
99. OECD Organisation for Economic Co-operation and Development. Reconnaitre l'apprentissage non formel et informel : resultats, politiques et pratiques (French Edition). – М.: , 2010. – 100 с.
    
100. OECD Organisation for Economic Co-operation and Development. Educational Research and Innovation Are the New Millennium Learners Making the Grade?: Technology Use and Educational Performance in PISA 2006. – М.: , 2010. – 216 с.
     
101. OECD Organisation for Economic Co-operation and Development. Taxing Wages 2009. – М.: , 2010. – 516 с.
     
102. OECD Organisation for Economic Co-operation and Development. Development Co-operation Report 2010 (Development Co-Operation Report: Efforts and Policies of the Members of the Development Assistance Committee). – М.: , 2010. – 278 с.
     
103. OECD Organisation for Economic Co-operation and Development. Geographical Distribution of Financial Flows to Developing Countries 2010: Disbursements, Commitments, Country Indicators (Geographical Distribution of Financial Flows to Aid Recipients). – М.: , 2010. – 274 с.
     
104. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Human Resource Management in Government OECD Reviews of Human Resource Management in Government: Brazil 2010: Federal Government. – М.: , 2010. – 312 с.
     
105. OECD Organisation for Economic Co-operation and Development. Conflict and Fragility Transition Financing: Building a Better Response. – М.: , 2010. – 136 с.
     
106. OECD Organisation for Economic Co-operation and Development. The Future for Interurban Passenger Transport: Bringing Citizens Closer Together. – М.: , 2010. – 556 с.
     
107. OECD Organisation for Economic Co-operation and Development. Effective Transport Policies for Corporate Mobility Management (International Transport Forum). – М.: , 2010. – 108 с.
     
108. Michael Fuchsle, Matthias Zierke. SAP CRM WebClient Customizing and Development. – М.: SAP Press, 2009. – 350 с.
     
109. Loretta Bellman. Nurse Led Change and Development in Clinical Practice. – М.: John Wiley and Sons, Ltd, 2002. – 208 с.
     
110. OECD Organisation for Economic Co-operation and Development. Agrarpolitik in den OECD-Landern 2009 : Monitoring und Evaluierung: Edition 2009 (German Edition). – М.: , 2010. – 234 с.
     
111. Applied Research and Development Institute International, Inc. Nonprofit Compensation and Benefits Practices. – М.: , 1998. – 224 с.
     
112. Center for Occupational Research and Development. Applied Physics for Technicians. – М.: , 1988. – 976 с.
     
113. OECD: Organisation for Economic Co–operation and Development. Multilingual Dictionary of Fish and Fish Products. – М.: , 1983. – 118 с.
     
114. Ian Moir, Allan Seabridge. Design and Development of Aircraft Systems. – М.: AIAA, 2004. – 208 с.
     
115. Vineet Kumar Sharma,D. N. Sharma and Shashank Singh. Design And Development Of Tractor Drawn Cotton Planter. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
116. J. Somasekhar,G. K. Sivasankara Yadav and K. E. Srinivasa Murthy. Design and development of an embedded system for AD/DC power control. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
117. Norazila Othman,Subramaniam Krishnan and Wan Khairuddin Wan Ali. Design and Development of Hydrogen Peroxide Monopropellant Thruster. – М.: LAP Lambert Academic Publishing, 2011. – 192 с.
     
118. Prasun Mishra,Suman Saha and Hanumath Prasad Ikkurti. Design and Development of Drive Train for Electric Vehicle. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
119. Khaled Mahmud. Impact of Training and Development on Employee Turnover. – М.: LAP Lambert Academic Publishing, 2012. – 320 с.
     
120. Lai Oso,Oludayo Soola and Umaru Pate. Media, Governance and Development in Nigeria:. – М.: LAP Lambert Academic Publishing, 2012. – 308 с.
     
121. Harunur Rashid,Akihiko Yamaguchi and Michiya Matsuyama. Gonadal sex differentiation and development in Japanese tiger puffer. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
     
122. Md. Ataur Rahman Khan and Mosharrof Hossain, Golam Hossain. Effect of Corn Flour on Growth and Development of Tribolium Castaneum. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
123. Hitesh Shakya and Rajvir Yadav. Design and development of tractor drawn plant uprooter. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
124. R. Sivakumar and K. Balu. Design and Development of Fuzzy Controllers for MIMO Systems. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
     
125. Judelyn Salon and Ermelinda Tobias. Dynamics of Society and Development Program Implementation. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
126. A K M MOTINUR RAHMAN and MOHAMMAD ZULFIQUAR HOSSAIN. POVERTY AND DEVELOPMENT IN BANGLADESH. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
127. Abu Md. Saifuddoha. Design and Development of a multimedia projector trolley. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
128. Dhaval Patel,Mukesh Patel and Kanu Patel. Design and Development of Sildenafil citrate Mouth dissolving film. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
129. Kunal Kapadia,Jigna Shah and Parloop Bhatt. Altered Thyroid State and Development of Insulin Resistance. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
     
130. R. Akila and K. Balu. Design and Development of a Stochastic 2D Model for Static Mixer. – М.: Scholars' Press, 2014. – 128 с.
     
131. George Lawrence Kinyata. Fundamentals of website design and development. – М.: LAP Lambert Academic Publishing, 2015. – 148 с.
     
132. Shivee Ranjanee Kaliappan,Suryati Ishak and Hanny Zurina Hamzah. Research in Trade and Development. – М.: Scholars' Press, 2013. – 260 с.
     
133. Piya Das and SUBHRABARAN DAS. Competitiveness and Role of Research and Development. – М.: LAP Lambert Academic Publishing, 2013. – 252 с.
     
134. Searat Ali and Babar Zaheer Butt. Co-movement Between South Asian and Developed Equity Markets. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
135. Taiwo Ayedun and Alan Hankinson. Impact of Training and Development on Organisational Performance. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
136. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
137. Faustino Taderera and Zebert Mahachi. Applied Customs and Shipping Legislation. – М.: LAP Lambert Academic Publishing, 2010. – 652 с.
     
138. Winifred Ejiofor and David Jackson. Transcending Learning and Development Activities. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
139. Abdul Basit and Zain ul Aabidin Lodhi. Design And Development Of Avionics System Of Unmanned Aerial Vehicle. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
     
140. Mohd. Nasar and Md Abu Kausar. Design and Development of Trainees Management System Using Asp.Net. – М.: , 2013. – 120 с.
     

Лучшие результаты

Дополнительные результаты

1. Опыт внедрения Siebel CRM в "Ингосстрах". В. Великанов, "Консультант", № 17, сентябрь 2007.
2. Клиентоориентированный подход и стратегия CRM как основы поддержки и развития продаж страховой компании. А.Ю. Шварев, "Организация продаж страховых продуктов", № 5, сентябрь-октябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Фронтовые процессы в идеальном CRM. А.В. Павлов, "Организация продаж банковских продуктов", № 3, III квартал 2007.
5. CRM в банках - большие резервы скрыты в простых решениях. Е.В. Борисенко, Б.М. Шлаин, "Организация продаж банковских продуктов", № 2, II квартал 2007.
6. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
7. АБС и CRM: не борьба, а сотрудничество. Ю. Амириди, "БДМ. Банки и деловой мир", № 1, январь 2007.
8. CRM для корпоративного банкинга. А.В. Павлов, "Банковское кредитование", № 1, январь-февраль 2007.
9. CRM-системы в российских банках. А. Павлов, "Банковское дело в Москве", № 12, декабрь 2006.
10. Ставка делается на CRM-технологию и новые банковские продукты. Е.Е. Смирнов, "Управление в кредитной организации", № 4, июль-август 2006.
11. CRM - управление клиентскими отношениями благодаря интернет-инструментам. Н.Н. Ермошкин, А. Тарасов, "Банковский ритейл", № 3, III квартал 2006.
12. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
13. Медлить с внедрением CRM не стоит. интервью с С. Смирновым, партнером консалтинговой компании Expert-Group. О. Сизова, "Консультант", № 11, июнь 2006.
14. Применение CRM-систем и их элементов в сall-центрах банков. В. Фрейнкман, М. Буданова, "Банковское дело в Москве", № 5, май 2006.
15. CRM - клиентский подход в коммерческих банках. А. Байбурина, "Банковское дело в Москве", № 5, май 2006.
16. CRM-форум "Клиент банка - больше, чем клиент". Е.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 5, май 2006.
17. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
18. Развитие профессионализма менеджеров по рекламе: CRM в действии. Е. Будай, Е. Моргунов, "Управление персоналом", № 4, февраль 2006.
19. Политика и управляющий комитет CRM-проекта. А. Павлов, "Банковское дело в Москве", № 1, январь 2006.
20. Риски внедрения CRM в банках. А. Палевич, "Банковское дело в Москве", № 1, январь 2006.
21. Пять признаков правильного CRM-подрядчика. А. Павлов, "Банковское дело в Москве", № 11, ноябрь 2005.
22. CRM - технологии становятся жизненной потребностью. И.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 11, ноябрь 2005.
23. Люди приходят в компанию, а уходят от руководителя. интервью с Л. Хейманом, специальным представителем правления SAP. Р. Крецул, "Кадровый менеджмент", № 8, ноябрь 2005.
24. CRM-системы в банковском бизнесе. В. Галь, "Финансовая газета", № 43, 44, октябрь, ноябрь, 2005.
25. Директор по персоналу должен себя мотивировать. интервью с С. Шпиндлер, директором по персоналу Европейского подразделения SAP. "Управление персоналом", № 20, октябрь 2005.
26. CRM в банке - это реальность. "Банковское дело в Москве", № 9, сентябрь 2005.
27. Роль CRM-систем в повышении эффективности бизнеса. А. Маляревский, "Финансовая газета", № 33, август 2005.
28. Состояние CRM в российских банках. А. Павлов, "Банковское дело в Москве", № 8, август 2005.
29. CRM-стратегия как "Раз-два-три". А. Павлов, "Банковское дело в Москве", № 7, июль 2005.
30. CRM и информационная безопасность. А. Школьников, "Банковское дело в Москве", № 5, май 2005.
31. Возможности решений SAP для перевода предприятий России на МСФО. О. Ковалева, Ю. Соломатина, "Финансовая газета", № 14, 15, апрель 2005.
32. Решения SAP для перехода российских предприятий на МСФО. О. Ковалева, "Финансовая газета", № 33, август 2004.
33. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
34. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
35. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
36. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
37. CRM: формирование клиентской лояльности в банках. М. Бар-Бирюкова, "Финансовая газета", N 24, июнь 2011 г.
38. Внедрение CRM-системы: анализ российской практики. А. Замыслов, "Финансовая газета", N 45, ноябрь 2010 г.
39. Клиентская служба и CRM-система ресторана в состоянии эффективно управлять "воронкой продаж". Е. Петренко, "Управление персоналом", N 20, октябрь 2010 г.
40. Программные продукты SAP для автоматизации налогового учета. Ф. Лебедев, К. Никитин, Д. Сурченко, С. Сараев, "Финансовая газета", N 33, август 2010 г.
41. Неравная дуэль: ежедневник или CRM?. Е. Астапенко, Н. Рахманкулова, "Бухгалтерия и банки", N 8, август 2010 г.
42. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
43. CRM-Системы: контроль работы менеджеров по продажам. С. Гара, "Финансовая газета. Региональный выпуск", N 21, май 2010 г.
44. Решения SAP: планирование, управление и контроль за капиталоемкими проектами. П. Сорокин, "Финансовая газета", № 42, октябрь 2009.
45. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
46. Проблемы внедрения и использования CRM-технологии в страховых компаниях. Г.Б. Ермолаев, "Организация продаж страховых продуктов", № 4, июль-август 2009.
47. Подход SAP к реализации концепции сервисно-ориентированной архитектуры. К. Жуков, Ю. Кудрявцева, "Финансовая газета", № 2, январь 2009.
48. Не все компании хотят снизить затраты на процесс управления персоналом. интервью с А. Кузнецовым, руководителем отдела развития бизнеса и сервиса в области управления персоналом SAP СНГ. "Управление персоналом", № 18, сентябрь 2008.
49. CRM - инструмент управления взаимоотношениями государства с гражданами. А. Драчук, "Финансовая газета. Региональный выпуск", № 37, сентябрь 2008.
50. Легкое CRM-решение для банков. А. Манин, "БДМ. Банки и деловой мир", № 9, сентябрь 2008.
51. Единство финансового учета и управления банком в решениях SAP. О.В. Глущенко, А.В. Волков, "МСФО и МСА в кредитной организации", № 3, июль-сентябрь 2008.
52. Внедрение CRM-системы в сфере кредитования физических лиц. В. Белан, "Финансовая газета. Региональный выпуск", № 14, апрель 2008.
53. Верность качеству. Как управиться с интригой. интервью с И. Вагиным, президентом компании Business Development. И. Смирнова, "Кадровый менеджмент", № 4, апрель 2008.
54. Эмоциональный интеллект на службе у HR. интервью с И. Вагиным, президентом Группы компаний Business Development. И. Смирнова, "Кадровый менеджмент", № 3, март 2008.
55. Опираясь на эффективные CRM-системы. И.Е. Смирнов, "Банковский ритейл", № 1, I квартал 2008.