Результаты поиска

Лучшие результаты

1. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
   
2. Sahar Lamadah,Nahed El- Nagger and Hoda Mohamed. Women's Perspectives Regarding the Quality of Postpartum Nursing Care. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
   
3. Hammoda Abu-Odah,Khawla ElNems and Atta Al Jabary. Patients Satisfaction in Emergency Department- European Gaza Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
   
4. ROGER A. ATINGA. A CRITIQUE OF QUALITY HEALTHCARE MANAGEMENT IN GHANAIAN HOSPITALS. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
   
5. Naveed Gani. Patient Satisfaction with Psychiatric Care in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
   
6. R. Kavitha. Service Quality Measurement in Health Care System. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
   

Дополнительные результаты

1. Gavin Mooney. The Health of Nations: Towards a New Political Economy. – М.: , 2012. – 162 с.
   
2. Peggy Gordon. How to Land a Top-Paying Certified social workers in health care Job: Your Complete Guide to Opportunities, Resumes and Cover Letters, Interviews, ... What to Expect From Recruiters and More. – М.: , 2012. – 94 с.
   
3. Rosemary Gibson, Janardan Prasad Singh. The Battle Over Health Care: What Obama's Reform Means for America's Future. – М.: , 2012. – 190 с.
   
4. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с.
   
5. John Torinus. The Company That Solved Health Care. – М.: , 2012. – 236 с.
   
6. Nancy J. Niles. Basic Concepts Of Health Care Human Resource Management. – М.: , 2012. – 364 с.
   
7. Herbert W. Nickens, Adrienne Y. Stith, Lois Colburn, Clyde H. Evans, Brian D. Smedley, Institute of Medicine, Symposium on Diversity in Health Professions in Honor of Herbert W. Ni. The Right Thing to Do, The Smart Thing to Do: Enhancing Diversity in the Health Professions. – М.: , 0. – 0 с.
   
8. Bea Northcott, Janette Helm, Bea Northcott, Janette Helm. Untapped Options: Building Links Between Marketing and Human Resources to Achieve Organizational Goals in Health Care. – М.: , 0. – 0 с.
   
9. Terry McNulty, Ewan Ferlie. Reengineering Health Care: The Complexities of Organizational Transformation. – М.: , 0. – 0 с.
   
10. Alan M. Garber. Frontiers in Health Policy Research, Vol. 4. – М.: , 0. – 0 с.
    
11. Irina Farquhar, Kent Summers, Alan Sorkin. Investing in Health: The Social and Economic Benefits of Health Care Innovation. – М.: , 0. – 0 с.
    
12. S. Ghosh. Advances in the Management of Organizational Quality, Volume 5. – М.: , 0. – 0 с.
    
13. Judith Briles. Zapping Conflict in the Health Care Workplace. – М.: , 0. – 0 с.
    
14. Gloria D. Heinemann, Antonette M. Zeiss. Team Performance in Health Care: Assessment and Development (Issues in the Practice of Psychology). – М.: , 0. – 0 с.
    
15. Eleanor Gilpatrick. Quality Improvement Projects in Health Care: Problem Solving in the Workplace. – М.: , 0. – 0 с.
    
16. Dennis V. Damp, Dennis Damp. Health Care Job Explosion : High Growth Health Care Careers and Job Locator - 3rd Edition. – М.: , 0. – 0 с.
    
17. Kim Marino. Resumes for the Health Care Professional, 2nd Edition. – М.: , 0. – 0 с.
    
18. Robert H. Zedlitz. How To Get a Job in Health Care. – М.: , 0. – 0 с.
    
19. Barbara Swanson. Careers in Health Care. – М.: , 0. – 0 с.
    
20. Bonnie Wesorick. The Closing and Opening of a Millennium : A Journey From Old to New Relationships in the Work Setting. – М.: , 0. – 0 с.
    
21. Thomas T. H., Ph.D. Wan. Evidence-Based Health Care Management: Multivariate Modeling Approaches. – М.: , 0. – 0 с.
    
22. G. Savage. Advances in Health Care Management, Volume 2. – М.: , 0. – 0 с.
    
23. Elizabeth D. Becker-Reems, Daniel G. Garrett. Testing the Limits of Teams: How to Implement Self-Management in Health Care. – М.: , 0. – 0 с.
    
24. Donald E., Md. Lighter, Douglas C. Fair. Principles and Methods of Quality Management in Health Care. – М.: , 0. – 0 с.
    
25. Wendy Leebov. Customer Service for Professionals in Health Care. – М.: , 0. – 0 с.
    
26. Kathleen Larey Lewton. Public Relations in Health Care : A Guide for Professionals (J-B AHA Press). – М.: , 0. – 0 с.
    
27. Terry McNulty. Reengineering Health Care: The Complexities of Organizational Transformation. – М.: , 2004. – 0 с.
    
28. Frontiers in Health Policy Research : Volume 6 (Frontiers in Health Policy Research). – М.: , 2003. – 0 с.
    
29. Sandra Nocera. The Contingent Valuation Method in Health Care : An Economic Evaluation of Alzheimer's Disease (Developments in Health Economics and Public Policy). – М.: , 2003. – 0 с.
    
30. Richard Grol. Quality Improvement Research: Understanding the Science of Change in Health Care. – М.: , 2004. – 0 с.
    
31. Gerrit Van Wyk. A Systems Approach to Social and Organizational Planning: Cure for the Mess in Health Care. – М.: , 2003. – 0 с.
    
32. Institutional Integrity in Health Care (Philosophy and Medicine). – М.: , 2003. – 0 с.
    
33. Michael E. Porter, Elizabeth Olmsted Teisberg. Redefining Health Care: Creating Value-Based Competition on Results. – М.: Harvard Business School Press, 2006. – 506 с.
    
34. Thomas Getzen. Health Care Economics. – М.: , 2007. – 384 с.
    
35. Ronald M. Andersen, Thomas H. Rice, Gerald F. Kominski. Changing the U.S. Health Care System: Key Issues in Health Services Policy and Management. – М.: , 2007. – 744 с.
    
36. Eugene S. Schneller, Larry R. Smeltzer. Strategic Management of the Health Care Supply Chain. – М.: , 2006. – 328 с.
    
37. Cam Donaldson, Karen Gerard, Craig Mitton, Stephen Jan, Virginia Wiseman. Economics of Health Care Financing: The Visible Hand; Second Edition. – М.: , 2004. – 296 с.
    
38. Maggie Mahar. Money-Driven Medicine: The Real Reason Health Care Costs So Much. – М.: , 2006. – 480 с.
    
39. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с.
    
40. Rowena Jacobs, Peter C. Smith, Andrew Street. Measuring Efficiency in Health Care: Analytic Techniques and Health Policy. – М.: , 2006. – 262 с.
    
41. Michael F. Drummond, Mark J. Sculpher, George W. Torrance, Bernie J. O'Brien, Greg L. Stoddart. Methods for the Economic Evaluation of Health Care Programmes. – М.: , 2005. – 400 с.
    
42. Catherine Berglund. Ethics for Health Care. – М.: , 2004. – 232 с.
    
43. Ann Casebeer, Alexandra Harrison, Annabelle L. Mark. Innovations in Health Care: A Reality Check. – М.: , 2006. – 320 с.
    
44. Donald Lighter. Quality Management in Health Care, Second Edition: Principles and Methods. – М.: , 2004. – 580 с.
    
45. Incentives and Choice in Health Care. – М.: , 2008. – 416 с.
    
46. Saul William Seidman. Trillion Dollar Scam: Exploding Health Care Fraud. – М.: , 2008. – 200 с.
    
47. Grant Savage. Biennial Review of Health Care Management: Meso Perspectives (Advances in Health Care Management). – М.: , 2009. – 210 с.
    
48. Michael Calnan, Rosemary Rowe. Trust in Health Care. – М.: , 2008. – 224 с.
    
49. Donnie J. Wilbanks. Applied Psychology In Health Care. – М.: , 2008. – 352 с.
    
50. Pat Armstrong, Hugh Armstrong. Health Care (About Canada). – М.: , 2008. – 160 с.
    
51. Biomedical Informatics: Computer Applications in Health Care and Biomedicine (Health Informatics). – М.: , 2010. – 1037 с.
    
52. Hazel Heath. The Challenge of Sexuality in Health Care. – М.: , 2001. – 296 с.
    
53. Anne Rundle. Cultural Competence in Health Care. – М.: , 2002. – 272 с.
    
54. Daniel Callahan. Taming the Beloved Beast – How Medical Technology Costs Are Destroying Our Health Care System. – М.: , 2009. – 288 с.
    
55. Patrice L. Spath. Guide to Effective Staff Development in Health Care Organizations. – М.: , 2002. – 264 с.
    
56. JB MCKINLAY. Mckinlay: The ?milbank? Readers – Issues In Health Care Policy (paper). – М.: , 1982. – 0 с.
    
57. JB MCKINLAY. Mckinlay: The ?milbank? Readers – Law & Ethics In Health Care (paper). – М.: , 1982. – 0 с.
    
58. Frank Sloan. Incentives and Choice in Health Care. – М.: , 2008. – 416 с.
    
59. Haynes. Compliance in Health Care. – М.: , 1979. – 0 с.
    
60. David Weatherall. Science & the Quiet Art – The Role of Medical Research in Health Care. – М.: , 1995. – 378 с.
    
61. Sass. Advance Directives and Surrogate Decision Making in Health Care. – М.: , 1998. – 328 с.
    
62. Sari Roth–roemer. The Emerging Role of Counselling Psychology in Health Care. – М.: , 1998. – 478 с.
    
63. Holly Lynch. Conflicts of Conscience in Health Care – An Institutional Compromise. – М.: , 2008. – 358 с.
    
64. Excellence in Health Care Management. – М.: , 1996. – 256 с.
    
65. Alison Morton Cooper. Action Research in Health Care. – М.: , 2000. – 128 с.
    
66. Holly Fernandez Lynch. Conflicts of Conscience in Health Care – An Institutional Compromise. – М.: , 2010. – 368 с.
    
67. H F Lynch. Conflicts of Conscience in Health Care – An Institutional Compromise. – М.: , 1988. – 284 с.
    
68. Catherine Robinson–Walker. Women and Leadership in Health Care. – М.: , 1999. – 228 с.
    
69. Stephen Morris. Economic Analysis in Health Care. – М.: , 2007. – 416 с.
    
70. Successful Supervision in Health Care Practice. – М.: , 1999. – 200 с.
    
71. D Weatherall. Science and the Quiet Art – The Role of Medical Research in Health Care (Paper). – М.: , 1996. – 384 с.
    
72. David W. Young. Management Accounting in Health Care Organizations. – М.: , 2008. – 688 с.
    
73. Young. Operations Research in Health Care. – М.: , 1975. – 0 с.
    
74. NAP. National Academy Press: For–profit Enterprise In Health Care. – М.: , 1986. – 580 с.
    
75. JH MARKS. Marks: Advocacy In ?health? Care – The Power Of A Silent Constituency. – М.: , 1986. – 160 с.
    
76. James C Robinson. The Corporate Practice of Medicine – Competition & Innovation in Health Care (Paper). – М.: , 1999. – 274 с.
    
77. Kathleen Larey Lewton MHA, APR. Public Relations in Health Care. – М.: , 1995. – 288 с.
    
78. Marshall Marinker. Controversies In Health Care Policies. – М.: , 1994. – 135 с.
    
79. Augustus A. White. Seeing Patients – Unconscious Bias in Health Care. – М.: , 2010. – 276 с.
    
80. Fendall. Auxiliaries in Health Care. – М.: , 1972. – 0 с.
    
81. The Innovator'S Prescription: A Disruptive Solution For Health Care. – М.: , 2011. – 496 с.
    
82. The Global Challenge Health Care Rationing. – М.: , 2011. – 0 с.
    
83. Cultures For Performance In Health Care. – М.: , 2011. – 320 с.
    
84. Decentralization In Health Care. – М.: , 2011. – 352 с.
    
85. Trust Matters In Health Care. – М.: , 2011. – 224 с.
    
86. Regulating Entrepreneurial Behaviour In European Health Care Systems. – М.: , 2011. – 0 с.
    
87. Health Care In Central Asia. – М.: , 2011. – 0 с.
    
88. Really Managing Health Care. – М.: , 2011. – 296 с.
    
89. Nordic Health Care Systems. – М.: , 2011. – 448 с.
    
90. Mohsin Manshad Abbasi. CDSSs: Review on different methodologies used in Health Care. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
91. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
92. Olalekan Onitiju. Socio-demographic Determinants of Quality of Life. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
93. Dolly Arora. Health Care system. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
94. SOMENATH BHATTACHARJEE. Traditional health care practices of the Karbi tribal group. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
    
95. Sukhbir Singh and B.G. Banerjee. Health Care System In A Rural Setup Of Himachal Pradesh. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
    
96. Abid Md. Abdullah Chowdhury. Medicare & Ethnomedicare: Health Care System of Manipuri Community. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
97. Michelle Aleso,Dan Kaseje and Rose Olayo. Determinants of Community Involvement in Health Partnerships. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
98. Francis Kintu. The Status of Health Care in the Local Area of Taung. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
99. Seth Asare Okyere. Public-Private Partnerships in Health Care in Ghana. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
100. Kanthimathi Sampath. Occupational stress among employees in Health Care Sector. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
101. Nompumelelo Madi. Readiness To Provide Holistic Health Care In Primary Health Care. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
102. Judith Allsop and Kathryn Jones. Quality Assurance in Medical Regulation. – М.: LAP Lambert Academic Publishing, 2012. – 288 с.
     
103. Gilbert Banamwana. Perceptions of Quality Nursing Care: Nurses Perspectives. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
     
104. D Pulane Lucas. Disruptive Transformations in Health Care:. – М.: LAP Lambert Academic Publishing, 2014. – 480 с.
     
105. Sahar Lamadah,Nahed El- Nagger and Hoda Mohamed. Women's Perspectives Regarding the Quality of Postpartum Nursing Care. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
106. Jo-Ann Martis. Dealing with adverse selection in health care insurance. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
107. Sanaullah Panezai. Inter-district Variation in Health Care Services in Balochistan. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
     
108. T. N. Sathyanarayana. Health Care Quality:Role of ICTs to Enable Health System Outcomes. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
109. Dr. Ashok Yende. Consumerism in Health Care - a Critique. – М.: LAP Lambert Academic Publishing, 2011. – 528 с.
     
110. Carolyn Conti. American Health Care: Justice, Policy, Reform. – М.: LAP Lambert Academic Publishing, 2011. – 460 с.
     
111. Matthew R. Cooperberg. Health Care Antitrust and the Myth of the Medical Market. – М.: LAP Lambert Academic Publishing, 2009. – 80 с.
     
112. Athanasios Gianasmidis. The institutional framework of Greek Primary Care System (1980?2008). – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
     
113. Abubakar Muhammed Kurfi. Barriers To The Utilization Of Primary Health Care Services. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
114. Zabian Crosby. Effective Health Care For Disadvantaged Populations. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
     
115. MD. ABDUS SALAM AKANDA. Demand for Health Care and Health Care Expenditure. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
116. Frederick Walugembe. Health Care in Sub-Saharan Africa. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
117. Alexandria Osborne. Managing Health Care in a Libyan Public Hospital. – М.: LAP Lambert Academic Publishing, 2011. – 404 с.
     
118. Zivana Gavric. Place and Role of Family Physicians in the Health Care System. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
119. Jafar Sadegh Tabrizi. Improving Health Care Quality. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
120. Liza Heslop. Patient and health care delivery systems in the US, Canada and Australia. – М.: LAP Lambert Academic Publishing, 2010. – 316 с.
     
121. Upendra Singh Rahar. Health Communication: Role in Health Care Management. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
122. Deepika Metange. Movement & Balance Training in Elderly. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
     
123. Enakshi Ganguly and Bishan Swaroop Garg. Quality Assurance of Primary Health Care. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
124. Oya Deniz Beyan. Performance Measurement In Health Care. – М.: LAP Lambert Academic Publishing, 2012. – 352 с.
     
125. Anthony Renner-Micah. Transforming Health Care Service Delivery Through ICT. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
126. Mudith Karunatilaka. Re-engineering of health care institutions in developing countries. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
127. Antonio Giraldi. The Health Care Debate and Health Care Coverage in the USA Today. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
     
128. Mania Mershed. Towards a suitable health insurance system in Syria. – М.: LAP Lambert Academic Publishing, 2012. – 352 с.
     
129. Chandra Kumar. Borrowing Constraints, Health Care Choices and Health Outcomes. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
130. Xavier Bruce. Influence Strategies in Health Care GPOs. – М.: LAP Lambert Academic Publishing, 2012. – 212 с.
     
131. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
132. R. Kavitha. Service Quality Measurement in Health Care System. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
133. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
134. Funmilayo Araloyin. Service Quality Delivery in Real Estate Agency in Lagos Metropolis. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
135. BORGET ALFRED ANOYE. THE EFFECTIVENESS OF ISO 9000 QUALITY MANAGEMENT SYSTEM IN HEALTH CARE. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
136. Praveena S. and S. D. Sivakumar. N. Venkatesa Palanichamy. Service Quality Analysis In Cellular Industry In Coimbatore City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
137. Everil Fernandes and Amulya M. A study on Gap Analysis of Health care services. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
138. Mamta Brahmbhatt. Service Quality Management in Banking,Restaurant, Hospital & WaterPark. – М.: LAP Lambert Academic Publishing, 2015. – 92 с.
     
139. Ozlem Karabuber Kunday and M. Atilla Oner. Global Issues in Health Care Systems. – М.: LAP Lambert Academic Publishing, 2014. – 296 с.
     
140. Krisa Tailor. The Patient Revolution: How Big Data and Analytics Are Transforming the Health Care Experience. – М.: , 2016. –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Банковское отделение будущего. интервью с Камероном МакКворри. Cameron MacQuarrie, менеджером по развитию бизнеса компании Cisco Systems в области корпоративных финансов в регионе EMEA. Европа, Ближний Восток, Африка. Н.Ф. Колюшенко, "Расчеты и операционная работа в коммерческом банке", № 2, февраль 2006.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Ловушка для пирата. интервью с И. Слабых, руководителем отдела противодействия интеллектуальному пиратству в России и СНГ Adobe Systems. И. Голова, "Расчет", N 9, сентябрь 2012 г.
9. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
10. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
11. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
12. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
13. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
14. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
15. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
16. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
17. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
18. Я воспринимаю персонального помощника как напарника червяк должен нравиться рыбке, а не рыбаку. интервью с П.А. Черкашиным, руководителем российского представительства компании Adobe Systems. "Управление персоналом", № 20, октябрь 2008.