Результаты поиска

Лучшие результаты

1. Adesina Odufowokan. Total quality control in Tai Solarin University of Education, Nigeria. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
   

Дополнительные результаты

1. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
2. Abida Nasreen, Munawar Mirza. Faculty Management Practices in Universities: Faculty Management in Public Sector Universities of the Punjab, Pakistan. – М.: , 2012. – 316 с.
   
3. Nanne Praamstra. Financial Liberalization vs. Bank Efficiency in Transition Economies: University of Amsterdam, Department of Economics. – М.: , 2012. – 60 с.
   
4. John Aitchison, Harold Carter. Language, Economy and Society: The Changing Fortunes of the Welsh Language in the Twetieth-Century. – М.: University of Wales Press, 2000. – 172 с.
   
5. M. Fogiel, Staff of Rea, Research and Education Association, Research, The Staff of Education Association. Microeconomics Super Review. – М.: , 0. – 0 с.
   
6. Susan Strange, University of Michigan Press. Mad Money: When Markets Outgrow Governments. – М.: , 0. – 0 с.
   
7. David G. Carnevale, David Carnevale Department of Human Relations at University of Oklahoma. Organizational Development in the Public Sector. – М.: , 0. – 0 с.
   
8. Cynthia Gift Henry, Janice L. Nath. Becoming a Teacher in Texas: A Course of Study for the Professional Development ExCET. – М.: , 0. – 0 с.
   
9. Dale H. Besterfield. Quality Control, Seventh Edition. – М.: , 0. – 0 с.
   
10. Tony Bush, Les Bell, Tony Principles of Educational Management Bush. The Principles and Practice of Educational Management (Educational Management Research Series). – М.: , 0. – 0 с.
    
11. Yasheng Huang. Inflation and Investment Controls in China: The Political Economy of Central-Local Relations During the Reform Era. – М.: Cambridge University Press, 1999. – 396 с.
    
12. M. Dewatripont, Lars Peter Hansen, Stephen J. Turnovsky, David M. Kreps, Econometric Society World Congress 2000 University of Washington). Advances in Economics and Econometrics: Theory and Applications, Eighth World Congress (Econometric Society Monographs, 2003). – М.: , 0. – 0 с.
    
13. Zvi Zameret. The Melting Pot in Israel: The Commission of Inquiry Concerning Education in the Immigrant Camps During the Early Years of the State. – М.: State University of New York Press, 2002. – 352 с.
    
14. American Chamber of Commerce in Japan, Am Chamber of Comm in Jap. Setting Up an Office in Japan: The American Chamber of Commerce in Japan. – М.: , 0. – 0 с.
    
15. Dorothy J. Solinger, David A. Smith, Steven Topik, University of California Institute on Global Conflict and Cooperation. States and Sovereignty in the Global Economy. – М.: , 0. – 0 с.
    
16. Vasanthakumar N. Bhat. Total Quality Environmental Management : An ISO 14000 Approach. – М.: , 0. – 0 с.
    
17. George A. Gonzalez, State University of New York Press. The Politics of Air Pollution: Urban Growth, Ecological Modernization, and Symbolic Inclusion (Suny Series in Global Environmental Policy). – М.: , 0. – 0 с.
    
18. Christian N. Ph.D. Madu. Competing on Quality and Environment. – М.: , 0. – 0 с.
    
19. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с.
    
20. Douglas Arner, Say H. Goo, Zhongfei Zhou, S. H. Goo, University of Hong Kong Asian Institute of International Financial Law. International Financial Sector Reform: Standard Setting and Infrastructure Development (International Banking, Finance, and Economic Law). – М.: , 0. – 0 с.
    
21. Charles H. Fine. Clockspeed : Winning Industry Control in the Age of Temporary Advantage. – М.: Basic Books, 1999. – 288 с.
    
22. Jeremy Main. Quality Wars: The Triumphs and Defeats of American Business. – М.: , 0. – 0 с.
    
23. Ifip Tc11 Wg11.5 Working Conference on Integrity and Internal Control, Michael Gertz. Integrity and Internal Control in Information Systems V: Ifip Tc11/Wg11.5 Fifth Working Conference on Integrity and Internal Control in Information Systems (Iicis), November 11-12, 2002, Bonn, Germany (International Federation for Information Processing. – М.: , 0. – 0 с.
    
24. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с.
    
25. Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. Total Quality Management (3rd Edition). – М.: , 0. – 0 с.
    
26. B. G. Dale, Heather Bunney, Barrie Dale. Total Quality Management Blueprint (Business Blueprints). – М.: , 0. – 0 с.
    
27. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с.
    
28. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с.
    
29. Eugene Grant, Richard Leavenworth. Statistical Quality Control (McGraw-Hill Series in Industrial Engineering and Management). – М.: , 0. – 0 с.
    
30. Henry George Adams, Sudhir, M.D. Arora, Henry G. Adams, Sudhir Arora. Total Quality in Radiology: A Guide to Implementation. – М.: , 0. – 0 с.
    
31. John Hradesky. Total Quality Management Handbook. – М.: , 0. – 0 с.
    
32. Lawrence S. Aft. Fundamentals of Industrial Quality Control, Third Edition. – М.: , 0. – 0 с.
    
33. Lawrence L. Martin. Total Quality Management in Human Service Organizations (SAGE HUMAN SERVICES GUIDES). – М.: , 0. – 0 с.
    
34. Joseph A. Petrick, Diana S. Furr. Total Quality in Managing Human Resources. – М.: , 0. – 0 с.
    
35. M. Jeya Chandra. Statistical Quality Control. – М.: , 0. – 0 с.
    
36. Chris Hakes. Total Quality Management: The Key to Business Improvement : A Pera International Executive Briefing. – М.: , 0. – 0 с.
    
37. Nicholas R. Farnum. Modern Statistical Quality Control and Improvement. – М.: , 0. – 0 с.
    
38. Stephen B. Knouse. The Reward and Recognition Process in Total Quality Management. – М.: , 0. – 0 с.
    
39. Douglas C. Crocker. How to Use Regression Analysis in Quality Control (The Asqc Basic References in Quality Control, Vol 9). – М.: , 0. – 0 с.
    
40. Cas Welch, Pete Geissler. Applying Total Quality to Sales. – М.: , 0. – 0 с.
    
41. Gopal K. Kanji. Total Quality Management in Action. – М.: , 0. – 0 с.
    
42. Andrew Schmitz, Hartley Furtan, University of Regina Canadian Plains Research Center. Canadian Wheat: Board Meeting in the New Millennium. – М.: , 0. – 0 с.
    
43. Allan C. Reddy. Total Quality Marketing. – М.: , 0. – 0 с.
    
44. Frontiers in Statistical Quality Control 7. – М.: , 2004. – 0 с.
    
45. Armand Feigenbaum. The Power of Management Capital : Utilizing the New Drivers of Innovation, Profitability and Growth in a Demanding Global Economy. – М.: , 2003. – 0 с.
    
46. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с.
    
47. Carolyn Nordstrom. Global Outlaws: Crime, Money, and Power in the Contemporary World. – М.: University of California Press, 2007. – 256 с.
    
48. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с.
    
49. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с.
    
50. Vincent K. Omachonu, Joel E. Ross. Principles of Total Quality, Third Edition. – М.: , 2004. – 408 с.
    
51. Amitava Mitra. Fundamentals of Quality Control and Improvement 2E. – М.: , 2005. – 752 с.
    
52. John Franch. Robber Baron: The Life of Charles Tyson Yerkes. – М.: University of Illinois Press, 2008. – 384 с.
    
53. Amit Mitra. Fundamentals of Quality Control and Improvement. – М.: , 2008. – 700 с.
    
54. Douglas C. Montgomery. Introduction To Statistical Quality Control. – М.: , 2008. – 760 с.
    
55. Amit Mitra. Fundamentals of Quality Control and Improvement, Student Solutions Manual. – М.: , 2008. – 232 с.
    
56. University of North Carolina-wilmington. Applications of Accounting 201. – М.: , 2008. – 170 с.
    
57. Edward G. Schilling, Dean V. Neubauer. Acceptance Sampling in Quality Control, Second Edition (Statistics: Textbooks and Monographs). – М.: , 2009. – 520 с.
    
58. Israel Davidson. Budgetary Control in Modern Organisation: The role and impact of management style, corporate culture and management policies. – М.: , 2009. – 468 с.
    
59. The University of Cincinnati Residents, David R. Fischer, Wolfgang Stehr. The Mont Reid Surgical Handbook: Mobile Medicine Series (Mobile Medicine). – М.: , 2008. – 976 с.
    
60. University of Maryland. Critical Care Transport. – М.: , 2008. – 0 с.
    
61. University of Central Florida. Supplement for Chemistry Fundamentals II. – М.: , 2010. – 180 с.
    
62. Longjun Ci, Xiaohui Yang. Desertification and Its Control in China. – М.: , 2010. – 500 с.
    
63. Larry Webber. Quality Control for Dummies®. – М.: , 2007. – 384 с.
    
64. Derman Cyrus. Statistical Aspects of Quality Control. – М.: , 2010. – 200 с.
    
65. T.H.Y. Tebbutt. Principles of Water Quality control. – М.: , 2010. – 288 с.
    
66. KRISHNAIAH. HANDBOOK OF STATISTICS VOLUME 7 HS7 QUALITY CONTROL AND RELIABILITY. – М.: , 2010. – 0 с.
    
67. Donald L. Tolliver. Handbook of Contamination Control in Microelectronics. – М.: , 2010. – 509 с.
    
68. Thomas Wakefield Goodspeed. A History of the University of Chicago: The First Quarter-Century. – М.: The University of Chicago Press, 2010. – 540 с.
    
69. Carol Zisowitz Stearns, Peter N. Stearns. Anger: The Struggle for Emotional Control in America's History. – М.: University of Chicago Press, 2012. – 304 с.
    
70. Cronin. University of Chicago Graduate Problems in Physics With Solutions. – М.: , 1979. – 272 с.
    
71. William V Harris. Restraining Rage – The Ideology of Anger Control in Classical Antiquity. – М.: , 2004. – 480 с.
    
72. SHL WU. Wu: ?communication? & Imperial Control In China: Evolution Of The Palace Memorial System. – М.: , 1974. – 218 с.
    
73. The Editors of Black Issues in Higher Education. The Unfinished Agenda of Brown v. Board of Education. – М.: , 2004. – 256 с.
    
74. Hillel J. Kieval. Languages of Community: The Jewish Experience in the Czech Lands. – М.: University of California Press, 2000. – 330 с.
    
75. Serguei Triapitsyn. An Annotated Catalog of Type Material of Aphytis (Hymenoptera:Aphenlinidae) in the Entomology Research Museum, University of California. – М.: , 2009. – 132 с.
    
76. Louis Menand. The Marketplace of Ideas – Reform and Resistance in the American University. – М.: , 2010. – 192 с.
    
77. Morrison. University of Chicago Readings in Western Civilization – Church in Roman Empire V 3. – М.: , 1986. – 256 с.
    
78. Kaegi. University of Chicago Readings in Western Civilization – Rome Late Republic V 2 (Paper). – М.: , 1986. – 316 с.
    
79. Adkins. University of Chicago Readings in Western Civilization – Greek Polis V 1 (Paper). – М.: , 1986. – 360 с.
    
80. Aviad M. Kleinberg. Prophets in Their Own Country: Living Saints and the Making of Sainthood in the Later Middle Ages. – М.: University of Chicago Press, 1997. – 204 с.
    
81. Nj Habraken. The Structure of the Ordinary – Form & Control in the Built Environment. – М.: , 1998. – 378 с.
    
82. Cochrane. University of Chicago Readings in Western Civilization – Renaissance V 5 (Paper). – М.: , 1986. – 448 с.
    
83. Cochrane. University of Chicago Readings in Western Civilization – Early Modern Europe V 6. – М.: , 1987. – 618 с.
    
84. Goldstein. University of Chicago Readings in Western Civilization – 19th Century Europe V 8 (Paper). – М.: , 1987. – 584 с.
    
85. John W Boyer. University of Chicago Readings in Western Civilization – 20th Century Europe V 9. – М.: , 1987. – 640 с.
    
86. Baker. University of Chicago Readings in Western Civilization – Old Regime & French Rev V 7 (Paper). – М.: , 1987. – 480 с.
    
87. David R Whitesell. First Supplement to James E Walsh?s Catalogue of the Fifteenth–Century Printed Books in the Harvard University Library. – М.: , 2006. – 225 с.
    
88. Stephen C. Lubkemann. Culture in Chaos: An Anthropology of the Social Condition in War. – М.: University of Chicago Press, 2008. – 410 с.
    
89. The Centre for Public Law at the University of Cambridge. Constitutional Reform in the United Kingdom. – М.: , 2011. – 144 с.
    
90. Total Quality Management In The Public Sector. – М.: , 2011. – 0 с.
    
91. University of Cambridge Local Examinations Syndicate. Cambridge BEC Preliminary 1: Practice Tests from the University of Cambridge Local Examinations Syndicate (BEC Practice Tests): Practice Tests from the ... Syndicate (Cambridge Professional English). – М.: , 2002. – 134 с.
    
92. University of Cambridge Local Examinations Syndicate. Cambridge BEC 1, Higher, SB with answers. – М.: , 2002. – 116 с.
    
93. Sanjiv Jain and Anoop Aggarwal. Application Of Statistical Process Control In Healthcare: A Case Study. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
94. Catalin Ristea. Quality control of non-normal moisture content in kiln-dry lumber. – М.: LAP Lambert Academic Publishing, 2009. – 104 с.
    
95. Hammad Khan. PID Controller:Comparative Analysis and Design of Diverse Realizations. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
96. Suresh Padala,Ramyabindu V and Padmanabham P. Quality Control of Ceramic Tiles Using Image Processing. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
97. A Balasuadhakar. A Text Book of Statistical Quality Control. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
    
98. Owoeye Julius Oluranti. Slum Formation in Core Residential Neighbourhood of Akure, Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
99. Panayotis C. Yannopoulos and Aristeidis A. Bloutsos. Air Pollution in the University of Patras Campus, Greece. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
100. Mange Ram. Total Quality Management in the Electronic Age in University Libraries. – М.: LAP Lambert Academic Publishing, 2010. – 376 с.
     
101. Alexey Moisseyev and . University of Nebraska. Effect of Social Media on Crowd Funding Project Results. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
102. Robyn Ramsden Waghorne. The hope of education. – М.: Scholars' Press, 2014. – 344 с.
     
103. Ibrahim Idris Suliman. Patient Dosimetry and Quality Control in Diagnostic Radiology. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
     
104. Ofred J. Mhongole. Internal Quality Control And Quality Assurance For Tanzania. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
105. Charu Gupta,Dhan Prakash and Sneh Gupta. Food Analysis & Quality Control. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
106. Ahmad Kamruzzaman Majumder. Air and Noise Quality Monitoring in Semi Urban Areas of Nepal. – М.: LAP Lambert Academic Publishing, 2012. – 268 с.
     
107. M. Asif Shehzad,M. Ather Nadeem and H. Azhar Ali Khan. Chemical Weed Control in Wheat (Triticum aestivum L.). – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
     
108. Andres Gabriel Garcia and Osvaldo Agamennoni. Minimum-Time Control of Mobile Robots. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
109. Ige Akindele Matthew. Organisation and management of science laboratory in secondary schools. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
110. Ishwari Dhakal and Hajime Nagahata. Evaluation of Mastitis and Milk Quality Control in Buffaloes of Nepal. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
111. Piyush M. Patel and Ramesh K. Goyal. Quality control parameters of anti diabetic herbal formulations. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
112. Balamuralidhara V,Dr.T.M. Pramod Kumar and Valluru Ravi. Handbook of quality control tests for sterile products. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
113. Debajit Borah and Ganesh Kumar Tripathi. Role Of Quality Control Techniques In Pharmaceutical Industries. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
114. Senem Sahan Vahaplar and Suleyman Alpaykut. Acceptance Sampling Methods Used in Quality Control. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
115. Pradip Kumar Chaurasia and Gauri Shankar. Some Applications of GERT Analysis in Quality Control. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
116. Umapati C. Baragi and Mahesh Kumar Vyas. Standardization and quality control of Dashanga Kwatha Ghana Tablet. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
117. Yousif Mohamed Yousif Abdallah. Quality Control of Technetium-99 Generator. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
118. ARINOLA ADEKANMBI. COLLECTION DEVELOPMENT STRATEGIES IN COLLEGES OF EDUCATION LIBRARIES. – М.: LAP Lambert Academic Publishing, 2010. – 380 с.
     
119. Kalpana Gopalan. Total Quality Management in Elementary Education. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
120. Judith Akello Abal. Quality of Universal Primary education (UPE) Policy –Northern Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
121. Lillian Viko. An Analysis of Quality Universal Primary Education in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
122. Manoj Killedar. Impact of “Web Technology” on “Total Quality” of ODLS. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
123. Sunday T. Afangideh. Deregulation Of Educational Services and Quality Assurance. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
124. Abdullah Bagc?. Application of Total Quality Management in Teacher Unions in Turkey. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     
125. Bertram Haskins. Image recognition in quality control. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
     
126. Abadal-Salam T. Hussain. Measurement Techniques of Total Quality Management (TQM). – М.: Scholars' Press, 2013. – 148 с.
     
127. Monawwer Eqbal and M. Masoom Raza. Total Quality Management in Central University Libraries of India. – М.: LAP Lambert Academic Publishing, 2011. – 336 с.
     
128. Vincent Kwami Afenyo and Samuel N.B. Tackie. Total quality management in an academic library. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
129. K. Murali Mohan. Financial Management Practices in the State Universities of A.P. – М.: Scholars' Press, 2014. – 328 с.
     
130. Yadavilli Jagannadha Rao. Total Quality Management: A Case Study In Visakhapatnam Steel Plant. – М.: LAP Lambert Academic Publishing, 2014. – 172 с.
     
131. Sushama S. Kulkarni. A critical study of Total Quality Management in Engineering Industries. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
     
132. Vijayagiri Bikshapathi. Total Quality Management for Small & Medium Enterprises in India. – М.: Scholars' Press, 2014. – 324 с.
     
133. Casper Venter. Quality Management in International Forensic Drug Laboratories. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
     
134. Irina Milnikova. Foundations of Statistical Quality Control of Education Process. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
     
135. Adesina Odufowokan. Total quality control in Tai Solarin University of Education, Nigeria. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
136. Dalvinder Grewal. Theories and Models for Quality Management in Higher Education. – М.: LAP Lambert Academic Publishing, 2012. – 244 с.
     
137. Tasneem Elkhateeb. Total Quality Management Model in Higher Education. – М.: Scholars' Press, 2013. – 148 с.
     
138. Harwinder Singh and Jatinder Pal. Implementation of Quality Control Tools. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
139. Richard Perumal. The Development of Universities of Technology. – М.: LAP Lambert Academic Publishing, 2013. – 392 с.
     
140. Husni Hamad. Effectiveness of Total Quality Management in Education. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Будущее сегодня не такое, каким было вчера. интервью с Хоакином Урибарри Царрансом. Joaquin Uribarri Zarranz, руководителем департамента маркетинга и инноваций программ executive education испанского Instituto de Empresa. Р. Крецул, "Кадровый менеджмент", № 3, апрель 2006.
3. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
4. Наши клиенты всегда получают правдивую информацию. интервью с М. Котляревской, директором KPG Education Land. "Управление персоналом", № 11, июнь 2005.
5. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
6. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
7. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
8. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
9. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
10. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
11. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.