Результаты поиска

Лучшие результаты

1. Naomi Black. Two Sides to Every Coin... The Customer Isn't Always Right!. – М.: , 2004. – 190 с.
   

Дополнительные результаты

1. Jack Trout. The Power of Simplicity: A Management Guide to Cutting Through the Nonsense and Doing Things Right. – М.: McGraw-Hill, 2000. – 224 с.
   
2. Jodie Bentley. The Savvy Actor Career Manual: Turn Your Craft Into Your Business. – М.: , 2012. – 304 с.
   
3. Robert Hislope, Anthony Mughan. Introduction to Comparative Politics: The State and its Challenges. – М.: , 2012. – 326 с.
   
4. Robert Hislope, Anthony Mughan. Introduction to Comparative Politics: The State and its Challenges. – М.: , 2012. – 326 с.
   
5. Anne Wolkodaw. Information Management: How to deal with the information paradox in business' daily life. – М.: , 2012. – 84 с.
   
6. Donna Marie. Customer Service: "What About Me?". – М.: , 2012. – 66 с.
   
7. Mr Otoabasi Umonting. How To Use Freebies To Connect With Your Customers And Grow Your Business: What Giving Can Do For You And Your Business (Volume 74). – М.: , 2012. – 86 с.
   
8. Bob Johansen and Institute for the Future. Get There Early: Sensing the Future to Compete in the Present. – М.: , 2012. – 408 с.
   
9. Gene Walden. EDGAR: The Investor's Guide to Better Investments. – М.: , 0. – 0 с.
   
10. Martin Kaplan. What the IRS Doesn't Want You to Know : A CPA Reveals the Tricks of the Trade (What the IRS Doesn't Want You to Know). – М.: , 0. – 0 с.
    
11. Richard Lopez. Alpha Dog Internet Marketer: How to be ahead of the internet marketing pack and lead the way!. – М.: , 2012. – 32 с.
    
12. Al Jamal Mustafa Shindaini, Tanmoy Debnath. The Customer Satisfaction on Debit Card: A case study on Standard Bank Limited,Khulna, Bangladesh. – М.: , 2012. – 76 с.
    
13. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
    
14. David M. Potter. Japan's Foreign Aid to Thailand and the Philippines. – М.: , 0. – 0 с.
    
15. Fash????. French Public Opinion and the Transition to the Single Currency System 1981-2002. – М.: , 0. – 0 с.
    
16. Thomas D. Schneid. Occupational Health Guide to Violence in the Workplace. – М.: , 0. – 0 с.
    
17. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с.
    
18. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
    
19. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
20. Don Dinkmeyer. Skills of Encouragement: How To Bring Out The Best In Yourself And Others. – М.: , 0. – 0 с.
    
21. H. W. Lewis. Why Flip a Coin?: The Art and Science of Good Decisions. – М.: , 0. – 0 с.
    
22. Jeffrey K. Pinto, Pekka Rouhiainen. Building Customer-Based Project Organizations. – М.: , 0. – 0 с.
    
23. Howard White, Philip Knight. Believe to Achieve: See the Invisible, Do the Imposssible. – М.: , 0. – 0 с.
    
24. Gary Burchill, Christina Hepner Brodie. Voices into Choices. Acting on the Voice of the Customer. – М.: Joiner Assoc, 1997. – 448 с.
    
25. DERRICK NIEDERMAN, DAVID BOYUM. What the Numbers Say: A Field Guide to Mastering Our Numerical World. – М.: , 0. – 0 с.
    
26. Joanne Gowa. Allies, Adversaries, and International Trade. – М.: , 0. – 0 с.
    
27. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с.
    
28. George Roth, Art Kleiner. Car Launch: The Human Side of Managing Change (The Learning History Library). – М.: , 0. – 0 с.
    
29. Dave Ulrich, Norm Smallwood. Why the Bottom Line ISN'T!: How to Build Value Through People and Organization. – М.: , 2003. – 0 с.
    
30. James H. Donnell. 25 Management Lessons From the Customer's Side of the Counter. – М.: , 0. – 0 с.
    
31. Francois Dupuy. The Customer's Victory: From Corporation to Co-Operation. – М.: , 0. – 0 с.
    
32. Gary Born. Process Management to Quality Improvement : The Way to Design, Document and Re-engineer Business Systems. – М.: , 0. – 0 с.
    
33. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
    
34. David P. Snyder. How to Mind Read Your Customers. – М.: , 0. – 0 с.
    
35. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
36. Shaun Belding. Winning With the Customer from Hell: A Survival Guide (Winning With the . . . from Hell). – М.: , 0. – 0 с.
    
37. Herschele Gordon Lewis, Herschell Gordon Lewis. Marketing Mayhem: Why Marketing Isn't Producing the Way It Used to. – М.: , 0. – 0 с.
    
38. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
    
39. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
    
40. John DeVincentis. Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value. – М.: , 0. – 0 с.
    
41. Mike Moser. United We Brand. – М.: , 0. – 0 с.
    
42. Harry Washburn, Kim Wallace. Why People Don't Buy Things: Five Proven Steps to Connect with Your Customers and Dramatically Increase Your Sales. – М.: , 0. – 0 с.
    
43. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
    
44. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
    
45. Victor H. Prushan. No-Nonsense Marketing : 101 Practical Ways to Win and Keep Customers. – М.: , 0. – 0 с.
    
46. Peter Cheverton. If You're So Brilliant ...How Come Your Brand Isn't Working Hard Enough?: The Essential Guide to Brand Management (If You're So Brilliant). – М.: , 0. – 0 с.
    
47. Richard Werre. I Love My Work . . . But, I Hate My Job : How to Survive Crisis & the Abuse of Power in the Workplace. – М.: , 2004. – 0 с.
    
48. Jay R. Galbraith. Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series). – М.: , 2005. – 0 с.
    
49. Melvin L. Silberman. The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training Series). – М.: , 2004. – 0 с.
    
50. Melvin L. Silberman. The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook (Active Training Series). – М.: , 2004. – 0 с.
    
51. Michael Schell. The Customer Approved Small Business: Success Secrets For Developing Your Small Business (Approved). – М.: , 2004. – 0 с.
    
52. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
    
53. Mike Dandridge. The One-Year Business Turnaround. – М.: , 2005. – 0 с.
    
54. Lisa L. Haneberg. Two Weeks to a Breakthrough: How to Zoom Toward Your Goal in 14 Days or Less. – М.: , 2007. – 144 с.
    
55. Center for Creative Leadership, Jennifer J. Deal, Don W. Prince. Developing Cultural Adaptability: How to Work Across Differences (J-B CCL (Center for Creative Leadership)). – М.: , 2007. – 0 с.
    
56. Scott M. Estill. Tax This! An Insider's Guide To Standing Up To The IRS - 2007 Edition. – М.: , 2007. – 356 с.
    
57. Naomi Black. Two Sides to Every Coin... The Customer Isn't Always Right!. – М.: , 2004. – 190 с.
    
58. Sheryl Garrett, Debra Neiman, Debra A. Neiman. Money Without Matrimony: The Unmarried Couple's Guide to Financial Security. – М.: , 2005. – 288 с.
    
59. FranCois Thomazeau. The Authentic Bistros of Paris. – М.: , 2005. – 192 с.
    
60. Abby Wilner, Catherine Stocker. The Quarterlifer's Companion : How to Get on the Right Career Path, Control Your Finances, and Find the Support Network You Need to Thrive. – М.: , 2005. – 256 с.
    
61. William J. O'Neil, Gil Morales. How to Make Money Selling Stocks Short. – М.: Wiley, 2004. – 208 с.
    
62. Harry S. Dent. The Next Great Bubble Boom: How to Profit from the Greatest Boom in History: 2006-2010. – М.: , 2006. – 384 с.
    
63. Jeanette S. Martin and Lillian H. Chaney. Global Business Etiquette: A Guide to International Communication and Customs. – М.: Praeger Publishers, 2006. – 188 с.
    
64. Richard Montauk. How to Get Into the Top Law Schools. – М.: , 2006. – 608 с.
    
65. Phil Fragasso. Marketing for Rainmakers: 52 Rules of Engagement to Attract and Retain Customers for Life. – М.: , 2008. – 304 с.
    
66. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
    
67. Ted Plafker. Doing Business In China: How to Profit in the World's Fastest Growing Market. – М.: Business Plus, 2008. – 304 с.
    
68. David Frederick Ross. The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management). – М.: , 2008. – 304 с.
    
69. Stephen Iacullo. The Business Black Belt Training Manual for Leaders and Managers: From Application to Execution for the True Leader. – М.: , 2008. – 156 с.
    
70. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
    
71. Hagiu Andrei. Platforms, Pricing, Commitment and Variety in Two-Sided Markets. – М.: , 2008. – 188 с.
    
72. Pamela Dodd & Doug Sundheim. The 25 Best Time Management Tools and Techniques: How to Get More Done Without Driving Yourself Crazy!. – М.: Capstone Ltd, 2008. – 144 с.
    
73. Jonathan M. Tisch. Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience. – М.: , 2009. – 256 с.
    
74. Liz Barclay. The Unauthorized Guide To Doing Business the Philip Green Way: 10 Secrets of the Billionaire Retail Magnate (Unauthorized Guide to Doing Business The...). – М.: , 2010. – 172 с.
    
75. Liz Barclay. The Unauthorized Guide To Doing Business the Duncan Bannatyne Way: 10 Secrets of the Rags to Riches Dragon (Unauthorized Guide to Doing Business The...). – М.: , 2010. – 176 с.
    
76. BA, Frank Paul MBA. Forex Master Blueprint: A Career Trader's Step-by-Step Approach to Profiting from the Currency Markets (Volume 1). – М.: , 2010. – 202 с.
    
77. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
    
78. Jill Pertler. THE DO-IT-YOURSELFER'S GUIDE TO SELF-SYNDICATION: Using Secrets, Shortcuts, Strategies & Psychology to Get Your Column in Print. – М.: , 2010. – 144 с.
    
79. William Benitez. Woodworking Business: Start Quickly and Operate Successfully: An Expert Woodworker Reveals The Keys To Succeeding In The Woodworking Business (Volume 1). – М.: Positive Imaging, LLC, 2010. – 190 с.
    
80. Voice-Of-The-Customer Marketing: A Revolutionary 5-Step Process To Create Customers Who Care, Spend, And Stay. – М.: , 2011. – 272 с.
    
81. Karen Berman, Joe Knight, John Case. Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean. – М.: Harvard Business School Press, 2006. – 288 с.
    
82. Marilyn Webber. Gardner's Guide to Television Scriptwriting: The Writer's Road Map. – М.: Garth Gardner Company, 2002. – 288 с.
    
83. Jay M. Feinman. Law 101: Everything You Need to Know about the American Legal System. – М.: Oxford University Press, 2006. – 384 с.
    
84. Barbara A. Holzman. Tropical Forest Biomes (Greenwood Guides to Biomes of the World). – М.: , 2008. – 264 с.
    
85. Susan L. Woodward. Grassland Biomes (Greenwood Guides to Biomes of the World). – М.: , 2008. – 176 с.
    
86. Janice K. Ledford. The Little Eye Book: A Pupil's Guide to Understanding Ophthalmology, Second Edition. – М.: , 2008. – 192 с.
    
87. Jay R. Galbraith. Designing the Customer–Centric Organization. – М.: , 2005. – 208 с.
    
88. Joan Blades. The Custom–Fit Workplace. – М.: , 2010. – 240 с.
    
89. Dean Foster. The Global Etiquette Guide to Africa and the Middle East. – М.: , 2002. – 274 с.
    
90. William B. Rouse. Don?t Jump to Solutions. – М.: , 1998. – 182 с.
    
91. Annie Kelly. Rooms to Inspire in the City: Stylish Interiors for Urban Living. – М.: , 2010. – 256 с.
    
92. William J. O'Neil, Gil Morales. How to Make Money Selling Stocks Short. – М.: John Wiley and Sons, Ltd, 2005. – 208 с.
    
93. Brian Coote, edited and with a Preface by Rick Bigwood. Contract as Assumption. – М.: , 2011. – 246 с.
    
94. Robert Bacal. If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber. – М.: , 2011. – 188 с.
    
95. Nel Noddings. The Maternal Factor – Two Paths to Morality. – М.: , 2010. – 304 с.
    
96. Nel Noddings. The Maternal Factor – Two Paths to Morality. – М.: , 2010. – 304 с.
    
97. Richard Ivry. The Two Sides of Perception. – М.: , 1997. – 324 с.
    
98. The Mind Of The Customer. – М.: , 2011. – 304 с.
    
99. The Harvard Medical School Guide To A Good Night'S Sleep. – М.: , 2011. – 272 с.
    
100. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
     
101. Voice Of The Customer. – М.: , 2011. – 416 с.
     
102. Why Customers Don'T Do What They'Re Supposed To And What To Do About It. – М.: , 2011. – 223 с.
     
103. Selling To Anyone Over The Phone. – М.: , 2011. – 224 с.
     
104. William "Skip" Miller. Proactive Selling - Control The Process: Win The Sale. – М.: AMACOM/American Management Association, 2003. – 256 с.
     
105. Bigger Isn'T Always Better. – М.: , 2011. – 272 с.
     
106. Slow Down, Sell Faster!. – М.: , 2011. – 272 с.
     
107. Chris Cant. Writing Windows Wdm Device Drivers: Covers Nt 4, Win 98, and Win 2000. – М.: , . –  с.
     
108. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Beginning Windows NT Workstation 4.0 (Microsoft Windows NT). – М.: , . –  с.
     
109. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Advanced Word for Office 97 (Microsoft Word 97). – М.: , . –  с.
     
110. Matt Christopher. Soccer Duel. – М.: , 2000. – 160 с.
     
111. Teri Gower. Thousands of Things to Spot. – М.: Usborne Publishing Ltd., 2010. –  с.
     
112. Tony Pinchuck, Barbara McCrea. The Rough Guide to Cape Town, The Winelands & The Garden Route. – М.: Rough Guides, 2012. –  с.
     
113. Matthew Hancock, Amanda Tomlin. The Rough Guide to Dorset, Hampshire & the Isle of Wight. – М.: Rough Guides, 2013. – 296 с.
     
114. Neville Walker, Greg Ward. The Rough Guide to Provence and the Cote d'Azur. – М.: Rough Guides, 2013. – 432 с.
     
115. Chris Sidwells. Tour Climbs: The Complete Guide to Every Mountain Stage on the Tour de France. – М.: Collins, 2013. – 256 с.
     
116. Annie Kelly. Rooms to Inspire in the City: Stylish Interiors for Urban Living. – М.: Rizzoli Universe Promotional Books, 2013. – 256 с.
     
117. DASU. THE CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS. – М.: , 2013. –  с.
     
118. Gianni A. Sarcone. Go! Games Optical Illusions. – М.: Imagine, 2014. – 288 с.
     
119. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
     
120. Donald S. Passman. All You Need To Know About The Music Business. – М.: Penguin Books Ltd., 2014. – 544 с.
     
121. Christopher J. Moore. How to Speak Brit: The Quintessential Guide to the King's English, Cockney Slang, and Other Flummoxing British Phrases. – М.: Gotham, 2014. – 120 с.
     
122. M. A. Hannan and Azah Mohamed. Custom Power Devices for Power Quality Improvement. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
123. Sukhumpong Channuwong. Creating Positive Feeling:. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
124. Eva Anneli Adams. Voices from two sides of the Atlantic. – М.: Scholars' Press, 2014. – 232 с.
     
125. Boryana Angelova - Igova. Consumerist Society from Frankfurt School to Jean Baudrillard. – М.: LAP Lambert Academic Publishing, 2012. – 216 с.
     
126. Adriane Fang. Inspiration to Impulse: Inviting the Spectator to Enter in. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
127. Maddurthi Swathi and L. Jaya Sree. Right to Health under the Constitution of India. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
128. Hai Truong. The Development of a Human Rights Culture in Vietnam, 1986 to present. – М.: LAP Lambert Academic Publishing, 2011. – 344 с.
     
129. Kaniz Fatema. Two strategies to manage hyperglycemia among human subjects. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
130. Cornelius Gulere. Lusoga Riddles and Proverbs. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
     
131. Francis Ganyi. The Metamorphic Complexity of the Bakor Folktale Hero-Protagonist. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
132. Faustino Taderera and Zebert Mahachi. The Ultimate Guide to Shipping, Forwarding and Customs Clearing. – М.: LAP Lambert Academic Publishing, 2010. – 692 с.
     
133. Kandamuru Seshaiah. Mentor To Leader. – М.: LAP Lambert Academic Publishing, 2013. – 268 с.
     
134. Ali Danisman,Huseyin Ozgen and C.R. (Bob) Hinings. Culture and Structure in Organizations. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
     
135. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
136. Nazimah Hussin. Attitudes to Islamic and Conventional Credit Cards in Malaysia. – М.: LAP Lambert Academic Publishing, 2012. – 500 с.
     
137. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
138. Susan Tyler Hitchcock. National Geographic: Dawn to Dark Photographs: The Magic of Light. – М.: National Geographic Society, 2015. – 400 с.
     
139. Angela Liddon. The Oh She Glows Cookbook: Over 100 Vegan Recipes to Glow from the Inside Out. – М.: Penguin Random House, 2015. – 336 с.
     
140. How Not to be Wrong: The Hidden Maths of Everyday Life. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Изменения в практике защиты товарных знаков, лицензирования и передачи прав в связи с вступлением в силу IV части Гражданского кодекса РФ. T.B. Петрова, "Закон", № 10, октябрь 2007.
3. Модели местного самоуправления: перспективы и проблемы формирования в Республике Казахстан. А.Н. Сагиндыкова, Л.T. Жанузакова, "Журнал российского права", № 7, июль 2005.
4. Об уплате страховых взносов в Пенсионный фонд Российской Федерации. T.А. Трапезникова, А.Н. Саксонова, "Налоговый вестник", № 11, ноябрь 2004.
5. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
6. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
7. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
8. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
9. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
10. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
11. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
12. Комментарий к письму Центрального банка РФ от 04.12.2007 № 190-T. "Консультант. Комментарии к документам для бухгалтера", № 4, февраль 2008.