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  1. Rebecca L., Csp, Cmc Morgan. Calming Upset Customer: Staying Effective During Unpleasant Situations (Fifty-Minute Series.). – М.: , 0. – 0 с.

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  1. Brian Tracy. Eat That Frog!. – М.: , 2012. – 172 с.
  2. Logan Loomis. Both Sides Win! 3 Secrets for Success in Customer Negotiation. – М.: , 2012. – 104 с.
  3. Customer-Oriented Global Supply Chains: Concepts for Effective Management. – М.: , 2012. – 432 с.
  4. Marzieh Khodavandloo. The Effects of Price Limits on Bursa Malaysia During 2007-2008 Crisis: The Effects of Price Limits on the Kuala Lumpur Stock Exchange (Bursa Malaysia) Before and After the 2007-2008 Crisis. – М.: , 2012. – 92 с.
  5. Frederick Cooper, Randall Packard. International Development and the Social Sciences: Essays on the History and Politics of Knowledge. – М.: , 0. – 0 с.
  6. Marsha Petrie Sue. The CEO of YOU. – М.: , 0. – 0 с.
  7. D. K. Fieldhouse. The West and the Third World: Trade, Colonialism, Dependence and Development (History of the Contemporary World). – М.: , 0. – 0 с.
  8. Ricardo Ffrench-Davis. Economic Reforms in Chile : From Dictatorship to Democracy (Development and Inequality in the Market Economy). – М.: , 0. – 0 с.
  9. Douglas D. Davis, Charles A. Holt. Experimental Economics. – М.: Princeton University Press, 1992. – 590 с.
  10. Gene Perret, Gene Using Humor for Effective Business Speaking Perret. Business Humor: Jokes & How To Deliver Them. – М.: , 0. – 0 с.
  11. Alice Bredin. The Virtual Office Survival Handbook : What Telecommuters and Entrepreneurs Need to Succeed in Today's Nontraditional Workplace. – М.: , 0. – 0 с.
  12. David Allen. Getting Things Done: The Art of Stress-Free Productivity. – М.: Penguin (Non-Classics), 2002. – 268 с.
  13. Lloyd C. Finch. Telephone Courtesy & Customer Service (Fifty-Minute Series.). – М.: , 0. – 0 с.
  14. Robert B. Maddux, Barb Wingfield. Team Building: An Exercise in Leadership (Fifty-Minute Series.). – М.: , 0. – 0 с.
  15. Marty Brounstein. Communicating Effectively for Dummies. – М.: , 0. – 0 с.
  16. Ellen & Arnold, Peter Wallach. The Job Search Companion. – М.: , 0. – 0 с.
  17. Stefano Pagiola, Roberto Martin-Hurtado, Priya Shyamsundar, Muthukumara Mani, Patricia Silva. Generating Public Sector Resources to Finance Sustainable Development: Revenue and Incentive Effects (World Bank Technical Paper. Environment Series, 538). – М.: , 0. – 0 с.
  18. James K. Hickel. The Cost-Effective Organization: How to Create It How to Maintain It. – М.: , 0. – 0 с.
  19. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
  20. Rebecca L., Csp, Cmc Morgan. Calming Upset Customer: Staying Effective During Unpleasant Situations (Fifty-Minute Series.). – М.: , 0. – 0 с.
  21. Robert B. Maddux. Effective Performance Appraisals (Fifty-Minute Series.). – М.: , 0. – 0 с.
  22. Peter Honebein. Strategies For Effective Customer Education. – М.: , 0. – 0 с.
  23. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
  24. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
  25. Richard F. Gerson. Beyond Customer Service (Fifty-Minute Series Book). – М.: , 0. – 0 с.
  26. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с.
  27. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
  28. John J. Paul, Sheryl R. Paul. Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book. – М.: , 0. – 0 с.
  29. Leland Harden, Bob Heyman. The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth. – М.: , 0. – 0 с.
  30. Zig Ziglar. Ziglar on Selling: The Ultimate Handbook for the Complete Sales Professional. – М.: , 0. – 0 с.
  31. W. E. During, R. P. Oakey, Michelle Kipling. New Technology-Based Firms at the Turn of the Century. – М.: , 0. – 0 с.
  32. Marlene Caroselli. Leading Honorably:: 50 Tips Of Effecting Positive Change (Crisp Fifty-Minute Books (Paperback)). – М.: , 2004. – 0 с.
  33. Trade and Development: Directions for the 21st Century (In Association With Unctad). – М.: , 2003. – 0 с.
  34. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  35. Sarah Cook. Measuring Customer Service Effectiveness. – М.: , 2004. – 0 с.
  36. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
  37. Mel Silberman. The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Active Training Series). – М.: , 2004. – 0 с.
  38. Melvin L. Silberman. The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Leader's Guide (Active Training Series). – М.: , 2004. – 0 с.
  39. Cathie Burton. Hitting the Headlines in Europe: A Country-By-Country Guide to Effective Media Relations (PR in Practice Series). – М.: , 2004. – 0 с.
  40. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
  41. Andrew Razeghi. Hope: How Triumphant Leaders Create the Future. – М.: , 2006. – 272 с.
  42. Jeff Gee, Val Gee. The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work. – М.: , 2006. – 224 с.
  43. Dan Yaman, Missy Covington. I'll Take Learning for 500: Using Game Shows to Engage, Motivate, and Train (Pfeiffer Essential Resources for Training and HR Professionals (Paperback)). – М.: , 2006. – 272 с.
  44. Brian Tracy. Crunch Point: The 21 Secrets to Succeeding When It Matters Most. – М.: , 2006. – 117 с.
  45. Customs Modernization Handbook (World Bank Trade and Development Series). – М.: , 2004. – 327 с.
  46. Roderick P. Hart, Sharon E. Jarvis, William P. Jennings, Deborah Smith-Howell. Political Keywords: Using Language that Uses Us. – М.: , 2004. – 296 с.
  47. Gary Ranker, Mike Phipps, Colin Gautrey. Political Dilemmas at Work: How to Maintain Your Integrity and Further Your Career. – М.: , 2008. – 256 с.
  48. Allan D. Peterkin. Staying Human during Residency Training (How to Survive and Thrive After Medical School). – М.: , 2008. – 200 с.
  49. Jim Smith. From Average to Awesome: Lessons for Living an Extraordinary Life. – М.: , 2008. – 260 с.
  50. Theo Bosma. Effective Leadership Practices in Cross-CulturalConflict Resolution: A Qualitative Study. – М.: , 2008. – 160 с.
  51. Ioannis Kymissis. Organic Field Effect Transistors: Theory, Fabrication and Characterization (Series on Integrated Circuits and Systems). – М.: , 2009. – 156 с.
  52. Susan Kirkland. Start & Run a Creative Services Business. – М.: , 2009. – 192 с.
  53. Alexander Hiam. Wiley Pathways Marketing. – М.: , 2006. – 384 с.
  54. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
  55. Dan Ramsey, Judy Ramsey. The Everything Guide to Starting and Running a Retail Store: All you need to get started and succeed in your own retail adventure (Everything Series). – М.: , 2010. – 290 с.
  56. Paul Dunay. Facebook Advertising For Dummies®. – М.: , 2010. – 336 с.
  57. Brently Clemantin. Internet Marketing Secrets You Can Use To Get Traffic & Convert This Traffic Into Repeat Customers!: Secrets To Getting Traffic, Turning Them Into Customers, ... Referrals From Them Revealed! (Volume 1). – М.: , 2010. – 368 с.
  58. Frank Bradley. Strategic Marketing. – М.: , 2003. – 304 с.
  59. Alice Bredin. The Virtual Office Survival Handbook. – М.: , 1996. – 260 с.
  60. James Schofield & Anna Osborn. Collins: English for Business: Speaking (+ CD-ROM). – М.: HarperCollins Publishers, 2011. – 124 с.
  61. Executing Strategy (Pocket Mentor). – М.: Harvard Business School Press, 2009. – 96 с.
  62. Neil P. Sheth, Jess H. Lonner. Gowned and Gloved Orthopaedics: Introduction to Common Procedures (Gowned and Gloved). – М.: , 2008. – 428 с.
  63. Christopher R. Jarvis. Wealth Secrets of the Affluent. – М.: , 2008. – 376 с.
  64. Jesse Stay. Facebook Application Development For Dummies. – М.: , 2011. – 408 с.
  65. Donald E. Wiger. Essentials of Crisis Counseling and Intervention. – М.: , 2003. – 240 с.
  66. Simon During. Modern Enchantments – The Cultural Power of Secular Magic. – М.: , 2004. – 352 с.
  67. Custom. Publishing Cd–Rom D1 (WSE). – М.: , 1996. – 0 с.
  68. Steric effects in organic chemistry. Пространственные эффекты в органической химии. – М.: Издательство иностранной литературы, 1960. – 720 с.
  69. Wiley/Custom. (WCS)Design User Interface ACS 367. – М.: , 2010. – 20 с.
  70. S During. Modern Enchantments – The Cultural Power of Secular Magic. – М.: , 2002. – 352 с.
  71. Custom Gruetzne. Custom Alzheimer?s – The Complete Guide for Families & Loved Ones. – М.: , 1998. – 320 с.
  72. Instant Sales. – М.: , 2011. – 176 с.
  73. Say It Right In French (Audio Cd And Book). – М.: , 2011. – 0 с.
  74. Say It Right In Italian (Audio Cd And Book). – М.: , 2011. – 0 с.
  75. Say It Right In Chinese (Book And Audio Cd). – М.: , 2011. – 0 с.
  76. Say It Right In Spanish (Audio Cd And Book). – М.: , 2011. – 0 с.
  77. Leslie N. Masonson. All About Market Timing. – М.: McGraw-Hill, 2011. – 304 с.
  78. Guide To Spanish Idioms. – М.: , 2011. – 184 с.
  79. Hiv-Infected Patients. – М.: , 2011. – 0 с.
  80. Critical Reading Series: Eccentrics. – М.: , 2011. – 0 с.
  81. John Gould. The Family of Toucans (Box with 51 Prints & 28 Page Booklet). – М.: Taschen, 2011. – 0 с.
  82. Rumi Sei. Crash Course Japanese for Business (+ CD). – М.: ALC Press Inc., 2010. – 196 с.
  83. V. K. Voronov, A. V. Podoplelov. Physics at the Turn of the Millennium: New Objects of Atomic and Nuclear Physics: Quantum Information. – М.: Красанд, 2010. – 224 с.
  84. Nathan W. Pyle. NYC Basic Tips and Etiquette. – М.: William Morrow Paperbacks, 2014. – 144 с.
  85. Ahmed Mohamad Abed Al-janaby. Modeling and Simulation of Photovoltaic Module using Matlab Simulink. – М.: LAP Lambert Academic Publishing, 2015. – 156 с.
  86. Marian Marius Lontos. Approaching Dynamic PSA within CANDU 6 NPPs. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  87. Samiullah Durrani. Mobile Device Data Entry Error in Emergency Operations Centers. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  88. Kriti Vaid. Harmonic Source Identification in Restructured Power System. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  89. Norazila Othman,Subramaniam Krishnan and Wan Khairuddin Wan Ali. Design and Development of Hydrogen Peroxide Monopropellant Thruster. – М.: LAP Lambert Academic Publishing, 2011. – 192 с.
  90. Devendra Singh and Anjan Patel. Characterization of the Soil Mass Using Piezoceramic Elements. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  91. Esther Oromidayo Thontteh. Property Management. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
  92. Daniel Opwonya. Performance Optimization of Sewer Networks. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  93. Zsolt Bako Biro. Human Perception, SBS Symptoms and Performance of Office Work. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
  94. Mario Cambardella. Atlanta Regional Transit Corridor. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
  95. Lucas Khasi. IMC in South Africa's Banking Sector during recession. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  96. Sneha Menon. Is all the Tweeting just a lot of noise?. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  97. Naveen Mishra. The CNN Effect and Beyond:. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
  98. Britt Davis. Communicating with University Constituents During a Campus Crisis. – М.: Scholars' Press, 2014. – 224 с.
  99. Erni Haryanti. Pathways to Power. – М.: LAP Lambert Academic Publishing, 2012. – 384 с.
  100. Balveer Singh Rathore,Subhash Chandra Kaushik and Dinesh Chandra Gupta. Solar activities and their geo-effectiveness during cycle-23. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  101. Rolant Eba Medjo,Jeannot Mane Mane and Bridinette Thiodjio Sendja. XANES and Complementary Microscopy Studies of Carbon Nanostructures. – М.: LAP Lambert Academic Publishing, 2015. – 172 с.
  102. Tejpal Dhewa and Miss Shailesh K Singh. Prebiotics: Potential Substrate for Probiotic Organism. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  103. Anjum Khalique,Khalid Parvez Lone and Talat Naseer Pasha. Rice polishing use as poultry feed. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
  104. Jacob Paarechuga Anankware. Hermetic storage; control of Prostephanus truncatus and S. zeamais. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  105. Maurice Mustapha Braimah. The effects of diesel fuel and exhaust emissions. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  106. Slavoljub Mijovic. Solar Water Heating for Yugoslavia. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
  107. Hamed Niroumand and Khairul Anuar Kassim. Soil Hook System as an Innovative Soil Anchor. – М.: LAP Lambert Academic Publishing, 2011. – 128 с.
  108. Alok Chattopadhyay. Copper Induced Changes in Testis and Adrenal Cortex of Albino Rats. – М.: LAP Lambert Academic Publishing, 2013. – 228 с.
  109. Krunal Nagani and Sumitra Chanda. Antioxidant and anticancer activity of Cissus quadrangularis L. stem. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  110. Ovia Ebikaboere. Ethical Contextualism: An Appraisal of Situation Ethics. – М.: LAP Lambert Academic Publishing, 2012. – 304 с.
  111. Amber Brusewitz. The Countryside of Attica and the Peloponnesian War. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
  112. Sunday Akindele. THEORY AND PRACTICE OF CRISIS MANAGEMENT. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  113. Ladipo Adamolekun. Ideas for Development. – М.: LAP Lambert Academic Publishing, 2010. – 172 с.
  114. Taiwo Kola-Korolo. Investigating Measures To Reduce WRMSDs Among VDU Users. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
  115. Enaam Abdelgader. Vaccinations in Haematological Related Diseases. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  116. Sergei Jargin. Scientific misconduct or how to make the elderly pay for placebos. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  117. Jose M. Belena,Monica Nunez and Raquel Alvarez. Update on anesthetic implications for laparoscopic surgery. – М.: LAP Lambert Academic Publishing, 2014. – 164 с.
  118. Bosede Afolayan. Anger in the Plays of John Osborne and Femi Osofisan. – М.: LAP Lambert Academic Publishing, 2014. – 240 с.
  119. Khaled Belarbi. A sociolinguistic investigation of the speech of the older generations. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  120. Nyet Moi Siew. The Effects of an Inquiry-Based Computer-Simulated Lesson in Physics. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
  121. Asadullah Mangi. Teachers as Social Workers During Emergency Situation Floods of 2010. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  122. Monica Pocora. Classroom management - management of crisis situation. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  123. Murathoti Rajendra Nath Babu and K. Mukthar Basha. Test-Anxiety and Students. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
  124. Mahesh Tarle. Application of GIS in defining Urban Heat Island using Transect data. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
  125. Muteer Arshad and Tehman Pervaiz. Designing Emergency Management Training Sessions for C3Fire. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
  126. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  127. Mohd Nazri Mohd Noor. Malaysian Consumers' Attitude Towards Mobile Advertising. – М.: LAP Lambert Academic Publishing, 2014. – 464 с.
  128. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  129. Theo Bosma. Effective Leadership Practices in Cross-cultural Conflict Resolution. – М.: LAP Lambert Academic Publishing, 2010. – 160 с.
  130. Varun Shukla. Study with reference to reason of preference for ICICI prudential. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
  131. Saleha Parveen. Female Education and attitudes of people women: A Study of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
  132. Moses Omoniwa. Nigerian railway corporation. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
  133. Tanvi Barge. Jagaran and Gondhal: Understanding art and culture of Maharashtra. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
  134. Brigitte Popenoe. Nature's Fractal Geometry:. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  135. STONE, TANYA LEE. GOOD, THE BAD, AND THE BARBIE. – М.: , 2015. –  с.
  136. Jesse Stay,Thomas Stay. Minecraft Recipes For Dummies. – М.: , 2014. –  с.
  137. Jesse Stay,Thomas Stay,Jacob Cordeiro. Minecraft For Dummies. – М.: , 2015. –  с.
  138. Jacob Cordeiro,Jesse Stay,Thomas Stay. Minecraft For Dummies Collection, 3??“Book Bundle. – М.: , 2014. –  с.
  139. Jamie Crager,Scott Ayres,Melanie Nelson,Daniel Herndon,Jesse Stay. Facebook All??“in??“One For Dummies. – М.: , 2014. –  с.
  140. Hans Holbein the Younger. – М.: , . –  с.

Лучшие результаты

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Дополнительные результаты

  1. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.

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