Результаты поиска

Лучшие результаты

1. Hasan Hussain. Hotel Front Office Management: A Text Book. – М.: , 2012. – 104 с.
   
2. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
3. Stephanie G. Sherman, V. Clayton Sherman. Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers. – М.: , 0. – 0 с.
   
4. Harold Salzman, Stephen R. Rosenthal. Software by Design: Shaping Technology and the Workplace. – М.: , 0. – 0 с.
   
5. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
   
6. Nancy Khurma. Analysis, Modeling and Improvement of Patient Discharge Process. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
   
7. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
   
8. Urbanus Kioko. Impact of Fiscal Decentralisation on Hospital Efficiency. – М.: LAP Lambert Academic Publishing, 2011. – 128 с.
   
9. Salman Aljaziri. Analysis Of Patient Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
   
10. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
11. Francesca Wirth,Lilian M. Azzopardi and Anthony Serracino-Inglott. Quality Management System for Clinical Pharmacy Services. – М.: Scholars' Press, 2013. – 212 с.
    
12. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
13. Ajay Kumar. Interdisciplinary oral care for hospitalized older people. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
14. Meron Abebe Teki. Palliative Care Needs of Aids Patients. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
15. D Pulane Lucas. Disruptive Transformations in Health Care:. – М.: LAP Lambert Academic Publishing, 2014. – 480 с.
    
16. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
17. Hammoda Abu-Odah,Khawla ElNems and Atta Al Jabary. Patients Satisfaction in Emergency Department- European Gaza Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
18. Kalpita Shringarpure and S. V. Patel. Patients' perception on user charges in a Government Hospital. – М.: Scholars' Press, 2013. – 80 с.
    
19. Stanley Zengeya and Geoffrey Meads. Four years since its introduction where is Choose and Book (C&B). – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
20. ROGER A. ATINGA. A CRITIQUE OF QUALITY HEALTHCARE MANAGEMENT IN GHANAIAN HOSPITALS. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
21. L. Kalyan Viswanath Reddy. Application of Lean Six Sigma tool in Cashless billing of Hospital. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
22. Bhumika Talwar and Aviral Sharma. Improving Quality of Hospital Services. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
23. Mehrnoosh Akhtari-Zavare and Mohamad Kamali. Cancer Patients' Satisfaction with the Nursing Care. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
    
24. Bahlol Rahimi. Supporting Collaborative Work through ICT. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
    
25. G. K. Viju,Khalid Ahmed Ibrahim and Sara Ahmed. GIS for health care in Sudan. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
26. Kerstin Oriold. Technical Efficiency Improved?. – М.: LAP Lambert Academic Publishing, 2011. – 176 с.
    
27. L. Kalyan Viswanath Reddy. Benchmarking the Operation Theatre processes in a corporate Hospital. – М.: LAP Lambert Academic Publishing, 2014. – 216 с.
    
28. Prabha Baral. Technical and Scale Efficiency of District Hospitals in Nepal. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
29. G.V.R.K. Acharyulu. Supply Chain Management in Healthcare Industry. – М.: LAP Lambert Academic Publishing, 2011. – 332 с.
    
30. Ponce Kokou. Service quality at a military hospital. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
31. Huseyin Arasli and Sarvnaz Baradani. Business Excellence Performance in the Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
32. BORGET ALFRED ANOYE. THE EFFECTIVENESS OF ISO 9000 QUALITY MANAGEMENT SYSTEM IN HEALTH CARE. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
33. Hasan Hussain. Hotel Front Office Management. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
34. Main Naser Alolayyan. TQM and Operational Flexibility impact on Hospital Performance. – М.: LAP Lambert Academic Publishing, 2012. – 372 с.
    
35. Mohammed Rawashdeh,Adnan Al-Bashir and Rami Al-Hadithi. Building Medical Devices Maintenance System Through QFD. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
36. Atser Samuel. Clients/Patients Perception of Quality of Health Care Services. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
37. Hasan Hussain. Tourism Marketing and Travel Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
    
38. Tariku Tesfaye Haile and Dr. Emmanuel G/Yohannes. Statistical Analysis of Patients' Satisfaction with Hospital Services. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    

Дополнительные результаты

1. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
2. William B. Martin. Providing Quality Service: What Every Hospitality Service Provider Needs to Know. – М.: , 0. – 0 с.
   
3. World Bank. World Development Report 2003: Sustainable Development in a Dynamic World: Transforming Institutions, Growth, and Quality of Life. – М.: , 0. – 0 с.
   
4. M. Joseph Sirgy, A. Coskun Samli. New Dimensions in Marketing/Quality-of-Life Research. – М.: , 0. – 0 с.
   
5. Hedy Abromovitz, Les Abromovitz. Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry. – М.: , 0. – 0 с.
   
6. Rene F. Jones. Power Marketing of Architectural Services: A Critical Look at the Services Provided by Architects and Designers. – М.: , 0. – 0 с.
   
7. Leslie E. Small, Ian Carruthers. Farmer-Financed Irrigation: The Economics of Reform (Wye Studies in Agricultural and Rural Development). – М.: , 0. – 0 с.
   
8. Institutions, Performance, and the Financing of Infrastructure Services in the Caribbean (World Bank Working Papers). – М.: , 2005. – 0 с.
   
9. J.B. Ruhl, Steven E. Kraft, Christopher L. Lant. The Law and Policy of Ecosystem Services. – М.: , 2007. – 368 с.
   
10. Philip Gibson. Cruise Operations Management (The Management of Hospitality and Tourism Enterprises). – М.: , 2006. – 192 с.
    
11. The World Bank India. Reforming Public Services in India: Drawing Lessons from Success. – М.: , 2006. – 120 с.
    
12. Bill Carreira, Bill Trudell. Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste. – М.: AMACOM/American Management Association, 2006. – 304 с.
    
13. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с.
    
14. Paul A. Francis. Listening to Farmers: Participatory Assessment of Policy Reform in Zambia's Agriculture Sector (World Bank Technical Paper). – М.: , 2008. – 52 с.
    
15. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
16. Gerard Blokdijk. Demand Management of IT Services: SLA Management and IT Service Strategy - Optimize the use of Capacity by moving Workload to Less utilized Times, Hardware, or Places Best Practices Handbook. – М.: , 2008. – 96 с.
    
17. Wireless Network Traffic and Quality of Service Support: Trends and Standards (Premier Reference Source). – М.: , 2010. – 549 с.
    
18. Aleksej Spenst. A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks. – М.: , 2010. – 208 с.
    
19. Adrian Farrel. Network Quality of Service Know It All. – М.: , 2010. – 352 с.
    
20. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
    
21. Paul Ferguson. Quality of Service. – М.: , 1998. – 288 с.
    
22. Alan Gillies. Improving the Quality of Patient Care. – М.: , 1996. – 230 с.
    
23. NAP. National Academy Press: Improving? The Quality Of Care In Nursing Homes (paper Only). – М.: , 1986. – 432 с.
    
24. Thomas T H Wan. Improving the Quality of Care in Nursing Homes – An Evidence–Based Approach. – М.: , 2010. – 152 с.
    
25. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с.
    
26. Eric D. Siegel. Designing Quality of Service Solutions for the Enterprise. – М.: , 1999. – 320 с.
    
27. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
    
28. Understanding Quality Of Life In Old Age. – М.: , 2011. – 224 с.
    
29. Zheng Wang. Internet QoS: Architectures and Mechanisms for Quality of Service. – М.: Morgan Kaufmann, . – 240 с.
    
30. Roy Awedikian. Quality of the design of test cases for automotive software. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
    
31. nima mirzaei. Application of SPC to Control and Improve Quality. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
    
32. Ashfaq Ahmad Shinwary. Mapping of User Quality-of-Experience. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
33. Ebun Akinsete. Quality of Design within PFI Projects. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
34. Salihu Lukman. Improvement Design of Sanitary Sewerage System. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
    
35. Natalie Hernandez. Do major and lucrative arenas improve economy & quality of life?. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
36. Nicholas Ajwang'. Access and Utilization of Healthcare services. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
    
37. Olalekan Onitiju. Socio-demographic Determinants of Quality of Life. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
38. Eden Mati and David Macharia. Influence of Water Supply on Quality of Life for Urban Slum Dwellers. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
39. Sanchali Bhattacharya. Quality of Life Indicator. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
40. Raiffeison Ngoh. An Overview of “Quality of Life” by Elderly Receiving Care in Sweden. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
41. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
42. Denis Larrivee and Adriana Gini. Interpretivistic Quantification: Tool for Enhancing Quality of Life. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
43. Daisy Das. Quality of life in urban area:. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
44. Nidavanuru Kalpalatha. Evaluation of Information Services. – М.: LAP Lambert Academic Publishing, 2014. – 292 с.
    
45. Denis Hitler Sanchawa. Information Management For Improved Government Decisions In Tanzania. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
46. Jonathan Georgiou. Quality of Life – Mind or Matter?. – М.: LAP Lambert Academic Publishing, 2009. – 116 с.
    
47. Mekdes Kondale and Abebe Gebremariam. Quality of Family, Planning Services. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
    
48. Onesmus Nzung'a Sila. Water Quality of Sources in Tropics and Efficacy of Treatment Methods. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
    
49. Sureshkumar S. and Chandirasekaran V. Microbial Quality of Buffalo Meat. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
50. Shailesh Jadhav and B. Madhurima Lall. Fungal Biodiversity of Hospital Area. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
    
51. Zelalem Yilma and Bernard Faye. Sanitary and Microbial Qualities of Marketed Milk and Milk Products. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
52. kamal zurba,Jamil Y. Harb and Ziad A. Mimi. Improving the Quality of Stored Green Bell Peppers. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
53. Sylvester Katuromunda. Improvement in nutrient quality of cattle diet and manure. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
54. Sumathi Thangavelu and V. Ponnuswami. Effect of shade and fertigation on growth, yield & quality of cucumber. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
55. Wilson Marcellus Kibor Taiy. Farmer Perception on Privatization of Extension Services in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
56. Nicholas Bari Ndahura. Infant feeding options in the context of HIV/AIDS. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
57. Emad El-Din Abd El-Razek. Improving Productivity and Fruit Quality of ''Crimson Seedless'' Grapes. – М.: LAP Lambert Academic Publishing, 2011. – 268 с.
    
58. Salman Aljaziri. Analysis Of Patient Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
59. Tiffany Nicholson. Micronized Black Bean Flour Improves Quality Of Low-Fat Beef Burgers. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
    
60. Malabika Biswas Roy. Woman Participation of Ecosystem Services in a Holistic Approach. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
61. Sharbari Ahamed. Provision of Utility Services and Community Facilities in Pourashava. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
62. SEMIAT IDRIS. PUBLIC TRANSPORTATION IMPROVEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
    
63. Maria Angeles Latorre and Jose Antonio Rodriguez. Quality of the meat product from outdoor pigs. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
64. Panayiotis Panayides. Rasch Measurement in the Social Sciences and Quality of Life Research. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
65. Manisha Agarwal. Organizational Factors and Quality of Patient Care In Public Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
66. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
67. Vickram Kiran. Perceived Stress and Quality of Work Life among Doctors. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
68. Amal El-shaheed,Shadia Sharf and Hanan Elsebae. Factors affecting Quality of Life of patients undergoing hemodialysis. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
    
69. Niamh Jensen,Tian Po S. Oei and Simon Smith. Improving Quality of Life in Anxiety and Depression. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
70. Duysal Askun Celik. Call Centers' Quality of Working Life. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
71. Amira Alshowkan. Quality of life for people with schizophrenia in Saudi Arabia. – М.: Scholars' Press, 2013. – 176 с.
    
72. Somaya Abou Abdou. Stressors, coping mechanisms and quality of life among TB patients. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
73. Devarakonda Sri Venkata Surya Balasubrahmanyam. Administration of Public Health Institutions:. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
    
74. Alvin Penaranda Principe and Alberto Gianoli. Public Service Improvement Initiatives in Developing Countries. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
75. Tsegaye Tilahun Getahun. The State of Decentralized Services. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
    
76. Wellman Manona. Impact of services on quality of life. – М.: LAP Lambert Academic Publishing, 2011. – 264 с.
    
77. JOHNNY BYOHANGIIRWE. RATIONALISING GOVERNMENT STRUCTURES FOR IMPROVED DELIVERY OF SERVICES. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
78. Berna Tari Kasnakoglu. Exploring local and global ideals of beauty in Turkey. – М.: LAP Lambert Academic Publishing, 2012. – 220 с.
    
79. Ayman Swelum. Some Trials for Improving Cryopreservation of Buffalo-Bull Semen. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
    
80. Amrin Sultana,Md. Saiful Islam Pathan and Abdullah Mahsum. Improving Quality of Life. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
81. Mahvash Iram and Shobha Rani. Patient Counseling to improve quality of life in Diabetics. – М.: LAP Lambert Academic Publishing, 2013. – 164 с.
    
82. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
83. Supalak Khemthong. Leisure Participation and Quality of Life Related Chronic Fatigue. – М.: LAP Lambert Academic Publishing, 2015. – 152 с.
    
84. Davie Mulenga and Phillips Julie. Health Related Quality of Life of Refugees with Disabilities in Zambia. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
85. BILAL AHMED,Aamir Mehmood Butt and Nazia Yazdanie. Dental Health & Quality of Life. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
86. Irram Abbas Hameed,P.Parthasarathi Reddy and M.Shakeel Anjum. Denture status,Demographic factors&Oral Health Related Quality of Life. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
87. Nahed Mersal and Fathia Mersal. Cardiac Rehabilitation Program and Health-Related Quality Of Life. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
88. Jason Burgos. Quality And Cost Of Long-term Care Settings In Illinois. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
    
89. D Pulane Lucas. Disruptive Transformations in Health Care:. – М.: LAP Lambert Academic Publishing, 2014. – 480 с.
    
90. Sahar Lamadah,Nahed El- Nagger and Hoda Mohamed. Women's Perspectives Regarding the Quality of Postpartum Nursing Care. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
91. Tayebeh Marashi,Suneela Garg and V. K. Gupta. Quality of Life in HIV/AIDS Patients. – М.: LAP Lambert Academic Publishing, 2014. – 312 с.
    
92. Theresa Fernandes and Antonio Bonacaro. Gestational Diabetes Mellitus and Client's Quality of Life. – М.: Scholars' Press, 2014. – 128 с.
    
93. Matthew Garver. Improving Maintenance of Physical ACtivity Trial - Pilot (IMPACT-P). – М.: LAP Lambert Academic Publishing, 2011. – 240 с.
    
94. Margaret Rugadya. Can Remittances Influence The Tenure and Quality of Housing in Uganda?. – М.: LAP Lambert Academic Publishing, 2014. – 156 с.
    
95. Anthonia Adindu. Quality of Health Information System. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
96. Kalpita Shringarpure and S. V. Patel. Patients' perception on user charges in a Government Hospital. – М.: Scholars' Press, 2013. – 80 с.
    
97. Judith Museve and George Gongera. Uptake of VCT Services Among University Students in Kenya. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
98. Mohammed Nofal and Ashraf Eljedi. Breast Cancer Survivors and Quality of Life. – М.: LAP Lambert Academic Publishing, 2015. – 96 с.
    
99. Fatimatou Kuhmbou Wefuan. Impacts of IT on the quality of medical laboratory documentation. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
100. L. Kalyan Viswanath Reddy. Application of Lean Six Sigma tool in Cashless billing of Hospital. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
101. Bhumika Talwar and Aviral Sharma. Improving Quality of Hospital Services. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
102. Ardeshir Khosravi,Alan D Lopez and Richard Taylor. A framework for evaluation of data quality of mortality. – М.: LAP Lambert Academic Publishing, 2011. – 300 с.
     
103. Vivian Addo-Cobbiah. Improving Uptake of Voluntary Counseling and Testing of HIV in Ghana. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
104. Bassam Zaqout and Bassam Abu Hamad. Quality of Care Provided to PWD in Gaza: Clients’ Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
     
105. Jennifer Malin. Evaluating the Quality of Cancer Care. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
106. Sakumzi Ntayiya. EVALUATING THE QUALITY OF CARE. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
107. Mecha Aboma. Assessment of Quality of care in Family Planning services. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
108. Abe Joel Karaba. Sense of Coherence and Quality of Life. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
109. Dinaol Bedada. Bacteriological quality of stored water at households. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
110. Mehrnoosh Akhtari-Zavare and Mohamad Kamali. Cancer Patients' Satisfaction with the Nursing Care. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
     
111. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
     
112. Yogesh Deole. Improve Quality of Life with Ayurvedic Rasayana(Rejuvenation therapy). – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
113. Ahmed Najim,Soheir Bader El-Din and Saneya Rizk. Educational Programs Improves Quality of Life of University Students. – М.: LAP Lambert Academic Publishing, 2015. – 244 с.
     
114. Manoj Killedar. Impact of “Web Technology” on “Total Quality” of ODLS. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
115. Sunday T. Afangideh. Deregulation Of Educational Services and Quality Assurance. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
116. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
117. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
118. Animesh Dalakoti. ENHANCING QUALITY OF SERVICE IN INTERNET USING DYNAMIC SCHEDULING. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
119. Aleksej Spenst. A User-Centric Quality of Service Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
120. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
121. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
122. Sivapathalingham Sivavakeesar. Quality of Service Support in Mobile Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2010. – 288 с.
     
123. riasat abbas. Human Perceived Quality-of-Service for Multimedia Applications. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
124. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
125. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
126. Ricardo Argenton Ramos. AIRDoc – An Approach to Improve the Quality of Requirements Document. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
     
127. Anuoluwapo Ajayi. ENHANCED QUALITY OF SERVICE BROKER MODEL FOR ELECTRONIC COMMERCE. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
128. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
     
129. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
     
130. Tom Mulegi. Decentralized Management and Quality of Health Services in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
131. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
132. Yulin Liu. Urban Transit Quality of Service: User Perception and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 328 с.
     
133. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
134. Zia Ullah. Healthcare Service Quality Assessment Model. – М.: LAP Lambert Academic Publishing, 2012. – 456 с.
     
135. Anita Baku. The quality of national health insurance services in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
136. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
137. Atser Samuel. Clients/Patients Perception of Quality of Health Care Services. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
138. Swarupa Pelleti. Quality of Work Life of Doctors in Public and Private Hospitals. – М.: LAP Lambert Academic Publishing, 2014. – 288 с.
     
139. Tariku Tesfaye Haile and Dr. Emmanuel G/Yohannes. Statistical Analysis of Patients' Satisfaction with Hospital Services. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
140. Tofik Musema Nuri. The impact of Microfinance services on clients in Addis Ababa. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
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