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Результаты поиска Лучшие результаты H. Fred Walker, Ahmad K. Elshennawy, Bhisham C. Gupta, Mary McShane Vaughn. The Certified Quality Inspector Handbook. – М.: , 2008. – 456 с. Luigi Parise. Electrical Service Continuity in Complex Power Systems. – М.: LAP Lambert Academic Publishing, 2014. – 172 с. Rajesh Kumar Verma. Practical Microbiology for Undergraduates. – М.: LAP Lambert Academic Publishing, 2012. – 236 с. Charu Gupta,Dhan Prakash and Sneh Gupta. Food Analysis & Quality Control. – М.: LAP Lambert Academic Publishing, 2013. – 56 с. Jignesh Patel and Arjun Dhami. Evaluation of Quality and Fertility of Bovine Semen using CASA. – М.: LAP Lambert Academic Publishing, 2014. – 156 с. Dr. Anish Gupta,Dr. Sumit Khare and Dr. D.R. Prithviraj. Clinical steps and impressions in fixed prosthodontics - A survey. – М.: LAP Lambert Academic Publishing, 2010. – 68 с. Prasanta Kumar Brahma. Application Of Queueing Theory In Hospital Manpower Planning. – М.: LAP Lambert Academic Publishing, 2012. – 100 с. Rishi Pathak. Gap Analysis for Accreditation By College Of American Pathologists. – М.: LAP Lambert Academic Publishing, 2011. – 168 с. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с. Hemendra Singh. Cloud Computing in Public Health. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Simion Pruna. Public Health Tools to Control Diabetes Care: Advanced Data Analysis. – М.: LAP Lambert Academic Publishing, 2014. – 368 с. Дополнительные результаты Handbook of Service Description: USDL and Its Methods. – М.: , 2012. – 563 с. Ad Hoc Networks: Third International ICST Conference, ADHOCNETS 2011, Paris, France, September 21-23, 2011, Revised Selected Papers (Lecture Notes of ... and Telecommunications Engineering). – М.: , 2012. – 247 с. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с. Robert Prescott-Allen. The Wellbeing of Nations: A Country-by-Country Index of Quality of Life and the Environment. – М.: , 0. – 0 с. Kent E. Portney. Taking Sustainable Cities Seriously: Economic Development, the Environment, and Quality of Life in American Cities (American and Comparative Environmental Policy). – М.: , 0. – 312 с. Rick Sturm, Wayne Morris. Foundations of Service Level Management. – М.: Sams, 2000. – 288 с. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с. Jonathan Brock, David B. Lipsky, Industrial Relations Research Association. Going Public: The Role of Labor-Management Relations in Delivering Quality Government Services (Irra Research Volume Ser). – М.: , 0. – 0 с. World Bank. World Development Report 2003: Sustainable Development in a Dynamic World: Transforming Institutions, Growth, and Quality of Life. – М.: , 0. – 0 с. M. Joseph Sirgy, A. Coskun Samli. New Dimensions in Marketing/Quality-of-Life Research. – М.: , 0. – 0 с. Thomas A. Ratliff. The Laboratory Quality Assurance System : A Manual of Quality Procedures and Forms. – М.: , 0. – 0 с. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с. K. Douglas Hoffman, John E. G. Bateson. Essentials of Services Marketing: Concepts, Strategies and Cases. – М.: , 0. – 0 с. Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform. – М.: , 2005. – 0 с. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с. Paul Allen. Service Orientation: Winning Strategies and Best Practices. – М.: , 2006. – 360 с. Evaluation of the Terms of Accession to the WTO: A Comparative Assessment of Services and Goods Sector Commitments by Members and Acceding Countries (Economic Paper Series). – М.: , 2006. – 80 с. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с. Christopher Lovelock, Jochen Wirtz, Patricia Chew. Essentials of Services Marketing - 1st Edition. – М.: , 2008. – 600 с. Stress and Quality of Working Life: The Positive and The Negative (HC). – М.: , 2009. – 276 с. Geoffrey Peruniak. A Quality of Life Approach to Career Development. – М.: , 2010. – 240 с. Daphne T. Greenwood, Richard P. F. Holt. Local Economic Development in the 21st Century: Quality of Life and Sustainability. – М.: , 2010. – 215 с. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с. Wireless Network Traffic and Quality of Service Support: Trends and Standards (Premier Reference Source). – М.: , 2010. – 549 с. Aleksej Spenst. A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks. – М.: , 2010. – 208 с. Peter Mudie. Management and Marketing of Services. – М.: , 2010. – 306 с. Principles Of Services Marketing. – М.: , 2011. – 0 с. Gary C. Schoenwolf. Laboratory Studies of Vertebrate and Invertebrate Embryos: Guide and Atlas of Descriptive and Experimental Development (9th Edition). – М.: , 2008. – 400 с. David Beach. Evaluating State-Operated ComprehensiveRehabilitation Centers: Determining Quality of Service by Analyzing VR Outcomes. – М.: , 2008. – 144 с. Jan Wallcraft. Handbook of Service User Involvement in Mental Health Research. – М.: , 2009. – 280 с. Lin Cai. Multimedia Services in Wireless Internet. – М.: , 2009. – 290 с. Michael B. Frisch. Quality of Life Therapy. – М.: , 2006. – 368 с. James E. Birren. The Concept and Measurement of Quality of Life in the Frail Elderly. – М.: , 2010. – 388 с. Adrian Farrel. Network Quality of Service Know It All. – М.: , 2010. – 352 с. Raina Stefanova Robeva. Laboratory Manual of Biomathematics. – М.: , 2010. – 192 с. Gilbert Sorrentino. Imaginative Qualities of Actual Things. – М.: , 2009. – 243 с. Alison Carr. Quality of Life. – М.: , 2002. – 128 с. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с. O?TOOLE. O?toole: ?work? & The Quality Of Life (paper). – М.: , 1976. – 0 с. Perloff. The Quality of the Urban Environment. – М.: , 1969. – 0 с. W D Howells. The Quality of Mercy. – М.: , 1979. – 472 с. Paul Ferguson. Quality of Service. – М.: , 1998. – 288 с. GH BOURNE. Bourne: World Review Of ?nutrition? & Dietetics – Nutrition And The Quality Of Life. – М.: , 1987. – 226 с. Wingo. Public Economics and the Quality of Life. – М.: , 1977. – 0 с. Kent E Portney. Taking Sustainable Cities Seriously – Economic Development, the Environment & Quality of Life in American Cities. – М.: , 2003. – 312 с. Alan Gillies. Improving the Quality of Patient Care. – М.: , 1996. – 230 с. Iadb. Beyond Facts – Understanding Quality of Life, Development in the Americas 2009. – М.: , 2009. – 300 с. NAP. National Academy Press: Improving? The Quality Of Care In Nursing Homes (paper Only). – М.: , 1986. – 432 с. Walter Isaacson. Profiles in Leadership – Historians on the Elusive Quality of Greatness. – М.: , 2010. – 352 с. Barbara A. Gutek. The Dynamics of Service. – М.: , 1995. – 304 с. Eduardo Rojas. Building Cities – Neighborhood Upgrading and Urban Quality of Life. – М.: , 2010. – 250 с. Thomas T H Wan. Improving the Quality of Care in Nursing Homes – An Evidence–Based Approach. – М.: , 2010. – 152 с. Herfindahl. The Quality of the Environment. – М.: , 1965. – 0 с. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с. Eric D. Siegel. Designing Quality of Service Solutions for the Enterprise. – М.: , 1999. – 320 с. Nancy Loman Scanlon. Quality Restaurant Service Guaranteed. – М.: , 1998. – 224 с. Larry Diamond. Assessing the Quality of Democracy. – М.: , 2005. – 336 с. Larry Diamond. Assessing the Quality of Democracy. – М.: , 2005. – 336 с. Ce Beeby. The Quality of Education in Developing Countries. – М.: , 1974. – 150 с. Quality Of Life In Old Age. – М.: , 2011. – 312 с. Understanding Quality Of Life In Old Age. – М.: , 2011. – 224 с. Zheng Wang. Internet QoS: Architectures and Mechanisms for Quality of Service. – М.: Morgan Kaufmann, . – 240 с. Sharup Barua and Ratan Chandra Mondal. Impact of Node Mobility on the Voice Quality in Mobile Ad-hoc Network. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с. nima mirzaei. Application of SPC to Control and Improve Quality. – М.: LAP Lambert Academic Publishing, 2010. – 156 с. Ashfaq Ahmad Shinwary. Mapping of User Quality-of-Experience. – М.: LAP Lambert Academic Publishing, 2010. – 100 с. Ebun Akinsete. Quality of Design within PFI Projects. – М.: LAP Lambert Academic Publishing, 2011. – 108 с. Eden Mati and David Macharia. Influence of Water Supply on Quality of Life for Urban Slum Dwellers. – М.: LAP Lambert Academic Publishing, 2012. – 104 с. Raiffeison Ngoh. An Overview of “Quality of Life” by Elderly Receiving Care in Sweden. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с. Jonathan Georgiou. Quality of Life – Mind or Matter?. – М.: LAP Lambert Academic Publishing, 2009. – 116 с. Mekdes Kondale and Abebe Gebremariam. Quality of Family, Planning Services. – М.: LAP Lambert Academic Publishing, 2011. – 132 с. Godson Aryee Ankrah. Microbial Quality of Grilled Guinea Fowl in Tamale Central, Ghana. – М.: LAP Lambert Academic Publishing, 2013. – 64 с. Sanjeeb Pal. Importance of “Service Management Skills” for Rural Entrepreneurs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Tooraj Najafabadipour. Operating Performance and Level of Service in Public Transportation. – М.: LAP Lambert Academic Publishing, 2013. – 160 с. Duysal Askun Celik. Call Centers' Quality of Working Life. – М.: LAP Lambert Academic Publishing, 2011. – 136 с. Wellman Manona. Impact of services on quality of life. – М.: LAP Lambert Academic Publishing, 2011. – 264 с. Mario Sebastiao. Quality service and public service reforms in Mozambique. – М.: LAP Lambert Academic Publishing, 2015. – 196 с. Amrin Sultana,Md. Saiful Islam Pathan and Abdullah Mahsum. Improving Quality of Life. – М.: LAP Lambert Academic Publishing, 2013. – 112 с. Hala Ali. Patients' Perceptions as Indicators of Quality of Nursing Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с. Davie Mulenga and Phillips Julie. Health Related Quality of Life of Refugees with Disabilities in Zambia. – М.: LAP Lambert Academic Publishing, 2013. – 88 с. David Manyanga and Lawrencia Mushi. Pay for Performance in Providing Quality Immunisation Services. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Sahar Lamadah,Nahed El- Nagger and Hoda Mohamed. Women's Perspectives Regarding the Quality of Postpartum Nursing Care. – М.: LAP Lambert Academic Publishing, 2014. – 92 с. Anthonia Adindu. Quality of Health Information System. – М.: LAP Lambert Academic Publishing, 2012. – 152 с. Mohammed Nofal and Ashraf Eljedi. Breast Cancer Survivors and Quality of Life. – М.: LAP Lambert Academic Publishing, 2015. – 96 с. Fatimatou Kuhmbou Wefuan. Impacts of IT on the quality of medical laboratory documentation. – М.: LAP Lambert Academic Publishing, 2012. – 132 с. Bassam Zaqout and Bassam Abu Hamad. Quality of Care Provided to PWD in Gaza: Clients’ Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 156 с. Jennifer Malin. Evaluating the Quality of Cancer Care. – М.: LAP Lambert Academic Publishing, 2010. – 116 с. Sakumzi Ntayiya. EVALUATING THE QUALITY OF CARE. – М.: LAP Lambert Academic Publishing, 2010. – 64 с. Mecha Aboma. Assessment of Quality of care in Family Planning services. – М.: LAP Lambert Academic Publishing, 2012. – 60 с. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с. Necoal Driver. Quality of Life Among African American Women and HIV. – М.: LAP Lambert Academic Publishing, 2013. – 80 с. Manoj Killedar. Impact of “Web Technology” on “Total Quality” of ODLS. – М.: LAP Lambert Academic Publishing, 2012. – 204 с. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с. Animesh Dalakoti. ENHANCING QUALITY OF SERVICE IN INTERNET USING DYNAMIC SCHEDULING. – М.: LAP Lambert Academic Publishing, 2010. – 88 с. Kire Jakimoski and Toni Janevski. Quality of Service in Heterogeneous Mobile and Wireless Networks. – М.: LAP Lambert Academic Publishing, 2013. – 252 с. Aleksej Spenst. A User-Centric Quality of Service Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с. Mohammad Dalvi Esfahani,Hosein Jafarkarimi and Saman Foroutani. Quality of Experience: The Case of Voice over IP. – М.: LAP Lambert Academic Publishing, 2014. – 88 с. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Ahmed Sallam. Integration of Web Services and Agent technologies. – М.: LAP Lambert Academic Publishing, 2011. – 96 с. Muhammad Adil Raja,Colin Flanagan and R. Muhammad Atif Azad. Speech Quality Estimation of Voice over Internet Protocol. – М.: LAP Lambert Academic Publishing, 2012. – 172 с. Sivapathalingham Sivavakeesar. Quality of Service Support in Mobile Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2010. – 288 с. riasat abbas. Human Perceived Quality-of-Service for Multimedia Applications. – М.: LAP Lambert Academic Publishing, 2010. – 64 с. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с. Duggirala Sreenivasa Rao. Queue Management and Quality of Service (QoS) in the Internet. – М.: LAP Lambert Academic Publishing, 2012. – 188 с. Anuoluwapo Ajayi. ENHANCED QUALITY OF SERVICE BROKER MODEL FOR ELECTRONIC COMMERCE. – М.: LAP Lambert Academic Publishing, 2011. – 204 с. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с. Elzbieta Skapska. Development of the service sector in Poland at the turn of the century. – М.: LAP Lambert Academic Publishing, 2014. – 260 с. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с. S. Rita and V. Ganesan. Quality Enhancements In Prime Service Sectors. – М.: LAP Lambert Academic Publishing, 2012. – 176 с. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с. R. Kavitha. Service Quality Measurement in Health Care System. – М.: LAP Lambert Academic Publishing, 2012. – 164 с. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с. Yulin Liu. Urban Transit Quality of Service: User Perception and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 328 с. Everil Fernandes and Amulya M. A study on Gap Analysis of Health care services. – М.: LAP Lambert Academic Publishing, 2013. – 56 с. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с. Zia Ullah. Healthcare Service Quality Assessment Model. – М.: LAP Lambert Academic Publishing, 2012. – 456 с. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с. Anita Baku. The quality of national health insurance services in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 104 с. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с. Atser Samuel. Clients/Patients Perception of Quality of Health Care Services. – М.: LAP Lambert Academic Publishing, 2012. – 144 с. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с. Swarupa Pelleti. Quality of Work Life of Doctors in Public and Private Hospitals. – М.: LAP Lambert Academic Publishing, 2014. – 288 с. Chittaranjan Hota. Quality of Service in IPVPNs. – М.: LAP Lambert Academic Publishing, 2011. – 204 с. Лучшие результаты Ничего не найдено Дополнительные результаты Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С. Машарипов, "Управление персоналом", N 16, август 2010 г. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г. Мы знаем границы, которые не нужно переходить. интервью с О. Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008. Образцы работ
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Елена, 17.02 Моя преподавательница прочитала работу, вот что она мне написала: Здравствуйте, Лена! Работа хорошая.... нет слов! Ну а вообще, я рада за вас и вашу работу)))
