Результаты поиска

Лучшие результаты

1. Kellie M. Gillespie. Teen Volunteer Services in Libraries. – М.: , 2004. – 0 с.
   

Дополнительные результаты

1. Gesa Birnkraut. Volunteer Management in Deutschland: Begriffe, Untersuchungen und Rahmenbedingungen (German Edition). – М.: , 2012. – 272 с.
   
2. Exploring Services Science: Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012, Proceedings (Lecture Notes in Business Information Processing). – М.: , 2012. – 382 с.
   
3. Trends in U.s. Services Trade (Trade Issues, Policies, and Laws). – М.: , 2012. – 0 с.
   
4. Joel Rehnstrom. Development Cooperation in Practice: The United Nations Volunteers in Nepal. – М.: , 0. – 0 с.
   
5. J. S. Metcalfe, Ian Miles. Innovation Systems in the Service Economy: - Measurement and Case Study Analysis (ECONOMICS OF SCIENCE, TECHNOLOGY AND INNOVATION Volume 18). – М.: , 0. – 0 с.
   
6. Celia Hales-Mabry. Cooperative Reference: Social Interaction in the Workplace. – М.: , 0. – 0 с.
   
7. Yair Aharoni. Changing Roles of State Intervention in Services in an Era of Open International Markets (International Management). – М.: , 0. – 0 с.
   
8. Priscilla K. Shontz, Steven J. Oberg, Robert N. Klob, Robert R. Newlen. Jump Start Your Career in Library and Information Science. – М.: , 0. – 0 с.
   
9. Kathleen de la Pena McCook, Kathleen de la Pena. Opportunities in Library and Information Science Careers. – М.: , 0. – 0 с.
   
10. Jacob Levitsky, Lene Mikkelsen, Keisuke Nakamura. Micro and Small Enterprises in Latin America: Experience of Business Development Services. – М.: , 0. – 0 с.
    
11. Tracy Daniel Connors. The Volunteer Management Handbook. – М.: , 0. – 0 с.
    
12. Derek Doyle. Volunteers in Hospice and Palliative Care: A Handbook for Volunteer Service Managers. – М.: , 0. – 0 с.
    
13. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
14. Yannis V. Avgerinos. Regulating and Supervising Investment Services in the European Union. – М.: , 0. – 0 с.
    
15. Information Services for Innovative Organizations (Library and Information Science). – М.: , 0. – 0 с.
    
16. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
    
17. Robert A. Potter. Winning in the Invisible Market: A Guide to Selling Professional Services in Turbulent Times. – М.: , 0. – 0 с.
    
18. Thomas C. Egelhoff, Tom Egelhoff. How To Market, Advertise And Promote Your Business Or Service In A Small Town. – М.: , 0. – 0 с.
    
19. Chuck Laughlin, Karen Sage, Marc Bockmon. Samurai Selling: The Ancient Art of Service in Sales. – М.: , 0. – 0 с.
    
20. Institutions, Performance, and the Financing of Infrastructure Services in the Caribbean (World Bank Working Papers). – М.: , 2005. – 0 с.
    
21. Pat M. Keith. Doing Good for the Aged : Volunteers in an Ombudsman Program. – М.: , 2003. – 0 с.
    
22. Anjali Kumar. Access to Financial Services in Brazil (Directions in Development). – М.: World Bank Publications, 2004. – 620 с.
    
23. Daniel Muller-Jentsch. Deeper Integration and Trade in Services in the Euro-Mediterranean Region: Southern Dimensions of the European Neighborhood Policy (Europe, Central Asia and the World Bank). – М.: , 2004. – 0 с.
    
24. Sustaining Biodiversity and Ecosystem Services in Soils and Sediments (SCOPE Series, Vol. 64). – М.: , 2004. – 0 с.
    
25. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
26. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
27. Strategic Marketing in Library and Information Science. – М.: , 2003. – 0 с.
    
28. Kellie M. Gillespie. Teen Volunteer Services in Libraries. – М.: , 2004. – 0 с.
    
29. Strategic Marketing in Library and Information Science. – М.: , 2003. – 0 с.
    
30. Ko de Ruyter. Research on International Service Marketing: A State of the Art (Advances in International Marketing) (Advances in International Marketing). – М.: , 2005. – 0 с.
    
31. Akhil Sahai. Web Services in the Enterprise : Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2005. – 0 с.
    
32. Lee Andrew Hilyer. Interlibrary Loan And Document Delivery: Best Practices for Operating And Managing Interlibrary Loan Services in All Libraries. – М.: , 2006. – 150 с.
    
33. Kiran Klaus Patel. Soldiers of Labor: Labor Service in Nazi Germany and New Deal America, 1933-1945 (Publications of the German Historical Institute). – М.: , 2005. – 460 с.
    
34. The World Bank India. Reforming Public Services in India: Drawing Lessons from Success. – М.: , 2006. – 120 с.
    
35. Cooperative Reference: Social Interaction in the Workplace. – М.: , 2004. – 290 с.
    
36. John Crawford. The Culture of Evaluation in Library and Information Services. – М.: Chandos Publishing (Oxford) Ltd., 2006. – 204 с.
    
37. Tom C. Egelhoff. How to Market, Advertise and Promote Your Business or Service in Your Own Backyard. – М.: , 2008. – 272 с.
    
38. Kathleen de la Pena McCook. Opportunities in Library and Information Science (Opportunities in). – М.: , 2008. – 160 с.
    
39. Managing the Transition from Print to Electronic Journals and Resources: A Guide for Library and Information Professionals (Routledge Studies in Library and Information Science). – М.: , 2008. – 356 с.
    
40. Managing the Transition from Print to Electronic Journals and Resources: A Guide for Library and Information Professionals (Routledge Studies in Library and Information Science). – М.: , 2008. – 300 с.
    
41. Wayne Jones. EJournal Access and Management (Routledge Studies in Library and Information Science). – М.: , 2008. – 386 с.
    
42. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
43. Peter M. Webster. Managing Electronic Resources: New and Changing Roles for Libraries. – М.: , 2008. – 256 с.
    
44. Peter M. Webster. Managing Electronic Resources: New and Changing Roles for Libraries. – М.: , 2008. – 256 с.
    
45. T.R. Ramanathan. The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services: Qualitative Case Studies from a Multinational Pharmaceutical Company. – М.: , 2009. – 188 с.
    
46. John E. Ettlie. Managing Innovation, Second Edition: New Technology, New Products, and New Services in a Global Economy. – М.: Elsevier Butterworth-Heinemann, 2006. – 528 с.
    
47. Anteneh Girma. Dairy Services Delivery in Debrezeit Milkshed, Ethiopia: Implication for pluralistic service delivery system in the dairy sector. – М.: , 2010. – 168 с.
    
48. Lucia Quaglia. Governing Financial Services in the European Union: Banking, Securities and Post-Trading (Routledge/UACES Contemporary European Studies). – М.: , 2010. – 210 с.
    
49. Robert D. Stueart, Maureen Sullivan. Developing Library Leaders: A How-to-do-it Manual for Coaching, Team Building, and Mentoring Library Staff. – М.: , 2010. – 250 с.
    
50. Handbook of Research on E-services in the Public Sector: E-government Strategies and Advancements. – М.: , 2010. – 0 с.
    
51. Masahide Kondo, Barbara McPake. AN ECONOMIC ANALYSIS OF DIRECT PAYMENT FOR HEALTH SERVICES: IN URBAN ZAMBIA: IMPLICATIONS FOR EQUITY. – М.: , 2010. – 432 с.
    
52. Basil Sawczuk. Marketing and Selling Professional Services in Architecture and Construction. – М.: , 2009. – 288 с.
    
53. CASCOM: Intelligent Service Coordination in the Semantic Web (Whitestein Series in Software Agent Technologies and Autonomic Computing). – М.: , 2008. – 362 с.
    
54. Lin Cai. Multimedia Services in Wireless Internet. – М.: , 2009. – 290 с.
    
55. Kim Topley. Java Web Service in a Nutshell. – М.: , 2003. – 662 с.
    
56. TC Barrow. Trade & Empire – The British Customs Service in Colonial America 1660–1775. – М.: , 1974. – 348 с.
    
57. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
    
58. Kielmann. Child and Maternal Health Service in Rural India. – М.: , 1984. – 0 с.
    
59. Taylor. C/M Health Service in India, Vol. 2. – М.: , 1984. – 0 с.
    
60. Jean–louis Flandrin. Arranging the Meal – A History of Table Service in France. – М.: , 2007. – 240 с.
    
61. S SCHWARZ. Schwarz ?library Services? In Transition (paper Only). – М.: , 1979. – 0 с.
    
62. Akhil Sahai, Sven Graupner. Web Services in the Enterprise: Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2011. – 312 с.
    
63. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с.
    
64. Agatha Christie. Body in Library: Level 4 ( + CD-ROM, 2 CD). – М.: Pearson Education Limited, 2013. – 92 с.
    
65. Kityo Peter. Enhancement of Telecom Services in Rural Areas of India. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
66. Chieh-Lu Li. Cross-cultural Customer Service in Recreation Management. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
    
67. florence kithinji. Improving the Public Service in Kenya through Training. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
    
68. Viktoriya Antonova. MULTICULTURALISM IN THE RUSSIAN CIVIL SERVICE. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
    
69. Biniyam Bogale. Sociocultural setting and Modern Health Care Service in Somali Region. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
70. Afrah Abubeker. Trends and determinants of utilization of MHC services in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
71. Thoti Mallikarjuna and G. Janakiramaiah. Health Care Services In Andhra Pradesh. – М.: LAP Lambert Academic Publishing, 2014. – 264 с.
    
72. Ahmed Zohirul Islam,Md. Rafiqul Islam and Md. Golam Mostofa. Reproductive Health Care Services in Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
73. Roselyne Mang'ira,Solomon K. Mang'ira and Andrew Kitoi. Disaster Management in Libraries. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
74. Shakeel Ahmad Khan and Rubina Bhatti. Role of Pakistan Library Association in the Development of Profession. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
75. Jaya Kumara and KHAISER NIKAM. Attitudes of Young Adults towards Public Library Services in Karnataka. – М.: Scholars' Press, 2014. – 272 с.
    
76. Md. Zillur Rahman. Use of Information Technology in Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 220 с.
    
77. Wondwossen Mulualem Beyene. Personalization and Usage Data in Academic Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
78. Subhash P. Chavan and Madansing D. Golwal. Electronic Resources in Engineering College Libraries. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
79. Sachin Mahajan. Application of WINISIS in Library Housekeeping Operations and Services. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
    
80. Olubukola Olatise. Disaster Planning in Nigerian Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
81. Sunil Punwatkar and Satyaprakash Nikose. Library Services in Secondary Training College. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
82. Brian Chama. Rights Based Approaches To Development In Volunteer Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
83. Sadu Ranganadham. Use of Information Resources and Services in University Libraries. – М.: Scholars' Press, 2014. – 256 с.
    
84. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
85. Samuel Tuhufo Quagraine. Learning Centre Service Provision in the Public Library of Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
86. Md. Shariful Islam. Rural Library Services in Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 264 с.
    
87. Naomi Dalitso Kachoka. Measuring Service Quality In Academic Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
88. Khurram Shahzad. Use and Impact of ICT in Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
    
89. Mohammad A. M. Wadaan,Abdelrahim Antar Abdelrahman Mady and Naved Ahmad. Innovative Technology Based Library Services. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
90. Min Kumari Dallakoti. Women participation in library field. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
91. Md. Nazim Uddin. Application Of Information Technology In Major University Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 464 с.
    
92. Deborah Ling. Burmese Migrant Workers’ Access To Health Care Services In Thailand. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
93. Oliver K. Kirui,Julius J. Okello and Rose A. Nyikal. Impact of Mobile Money Transfer Services in Kenyan Agriculture. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
94. Wilson Marcellus Kibor Taiy. Farmer Perception on Privatization of Extension Services in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
95. Hong Yi. The Geography of China’s Producer Services in the Takeoff Stage. – М.: LAP Lambert Academic Publishing, 2013. – 240 с.
    
96. Bambang Susantono. Informal Infrastructure in Megacities: Urban Water Services in Jakarta. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
97. Tooraj Najafabadipour. Operating Performance and Level of Service in Public Transportation. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
98. Nacole Milbrook. Subsequent Pregnacies in Teen Parents involved in Child Welfare. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
99. Nimai Chand Saha and Nirmalendu Pal. Comparative Study of College Library Services in the Digital Age. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
100. Levi Zeleza Manda. Farm Radio Services in Malawi. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
101. Kanhaya Lal sharma. Use of E-Resources in Libraries of Agricultural Universities of India. – М.: LAP Lambert Academic Publishing, 2014. – 228 с.
     
102. Sanaullah Panezai. Inter-district Variation in Health Care Services in Balochistan. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
     
103. Mohd Asif Khan. Impact of ICT on Library Services in India. – М.: Scholars' Press, 2014. – 236 с.
     
104. Mah-e-Bushra Asghar and Rubina Bhatti. Marketing of Library and Information Services and Products. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
105. Martha Kerubo Obare and Omosa Mogambi Ntabo. Introduction to Correctional Services In Kenya. – М.: LAP Lambert Academic Publishing, 2013. – 368 с.
     
106. John Lazame Tindanbil. Supervised Delivery Services in Ghana. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
107. Abu Hasanat Mohammad Kishowar Hossain. Maternal Health Services in Bangladesh. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
108. Peter Kabanya Mwaniki. Utilization of Maternal Health Services in a Rural District of Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
109. Deepak Yadav and Akanksha Sharma. Utilization of Family Health Services in a Tribal District of India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
110. Joseph Adeniyi Kolawole and Christopher Babatunde Ogunyemi. Utilization of Information as Literary Correlates in Library Science. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
111. Anant Kumar. Mental Health Services in India. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
112. Anwarul Islam and KC Panda. IT in libraries. – М.: LAP Lambert Academic Publishing, 2010. – 256 с.
     
113. Ivan Mmari and Anna Mlengu. Role Of E-Reference Services In Teaching And Learning Process. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
114. Gita Singh. Library and Information Services. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
115. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
116. Md. Mukhlesur Rahman. Technology in library operations and services. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
117. Benjamin Eze. Policy-based Data Sharing for Event-driven Services in B2B Networks. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
118. Muhammad Ramzan. Technological Innovations in Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 252 с.
     
119. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
120. Md. Abul Kalam Siddike. Application of Social Networking in Library Services Marketing. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
121. Md. Anwarul Islam and SALMA CHOWDHURY. Assessing the impact of Internet in library and information services. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
122. Dennis Daniel Mwanza. Economic regulation of urban water services in Sub-Saharan Africa. – М.: LAP Lambert Academic Publishing, 2012. – 300 с.
     
123. David Wakaisuka and Wakaisuka Juliet. Factors of Accessibility to MFIs services in Kamuli District Uganda. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
124. Kwame Ntow-Gyan. Guest Satisfaction of Hotel Services in the Sunyani Municipality. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
     
125. Abhay Jain. Adoption and diffusion of mobile services in rural Punjab. – М.: LAP Lambert Academic Publishing, 2013. – 224 с.
     
126. Ram Chander. Job Satisfaction and Organizational Climate in Libraries in India. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
127. Monawwer Eqbal and M. Masoom Raza. Total Quality Management in Central University Libraries of India. – М.: LAP Lambert Academic Publishing, 2011. – 336 с.
     
128. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
     
129. Min Gong. Study on the Telecom Equipment Industry and Business Service in China. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
     
130. John Pius Masereka. The Role of Conflict Management in Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
131. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
132. Adeola Ajayi. Management of Health Services in Kosofe Local Government,Lagos State. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
133. Juan-Carlos Ferrer. Pricing Bundles of Products and Services in the High-Tech Industry. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
     
134. Murali Krishna Velaveti,Himachalam Dasaraju and Sudarsan kasa. Emerging Financial Services in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
     
135. Reshma Verma. Research in Library & Information Science in India: Trends & Patterns. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
     
136. Mokaya Irene Ogoti. Guidance and Counseling Services in Secondary Schools in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
137. Khosie Ndlangamandla. Library and Information Education in Swaziland. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
138. Erasto Kano. Guidance And Counselling Services In Tanzanian Schools. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
139. Chittaranjan Hota. Quality of Service in IPVPNs. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
140. Miaosen Gong. Collaborative Services in Ubiquitous Network. – М.: LAP Lambert Academic Publishing, 2011. – 264 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
7. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
8. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
9. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
10. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
11. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
12. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
13. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
14. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.