Воспользуйтесь формой поиска по сайту, чтобы подобрать полный список использованной литературы.
Результаты поиска Лучшие результаты Anna Bella Siriban-Manalang. Total Quality Management Assessment Model For Manufacturing Companies. – М.: LAP Lambert Academic Publishing, 2010. – 164 с. Дополнительные результаты John Asafu-Adjaye, Renuka Mahadevan. Managing Macroeconomic Policies for Sustainable Growth. – М.: , 2012. – 208 с. Andre Henschel. Total Quality Management im Krankenhaussektor: Praxisrelevante Konzeption und Implementierung (German Edition). – М.: , 2012. – 60 с. James E. Lukaszewski, Mary Ann N. Cotton. First Response : Critical First Response Steps : A Management Model for Effective Response to Crisis; Scenario Response Development Checklist : A Work-Up Model; The Case Study : A Conclusions/Lessons Learned Framework. – М.: , 0. – 0 с. J.R. Tony Arnold, Stephen N. Chapman. Introduction to Materials Management (4th Edition). – М.: , 2000. – 466 с. Signe M. Spencer, Lyle M. Spencer. Competence at Work : Models for Superior Performance. – М.: , 0. – 0 с. David J. Sumanth. Total Productivity Management (TPmgt): A Systemic and Quantitative Approach to Compete in Quality, Price and Time. – М.: , 0. – 0 с. Brian H. Maskell. Performance Measurement for World Class Manufacturing: A Model for American Companies (Corporate Leadership). – М.: , 0. – 0 с. H. James Harrington, James S. Harrington. Total Improvement Management: The Next Generation in Performance Improvement. – М.: , 0. – 0 с. Howard S., Ph.D. Gitlow. Quality Management Systems: A Practical Guide. – М.: , 0. – 0 с. George Labovitz, Y. S. Chang, Victor Rosansky. Making Quality Work: A Leadership Guide for the Results-Driven Manager. – М.: , 0. – 0 с. James Highlands. How to Make Money with ISO 9000: A Guide to Profitable Quality Management. – М.: , 0. – 0 с. Vaughan Merlyn, John Parkinson. Development Effectiveness: Strategies for IS Organizational Transition. – М.: , 0. – 0 с. Paul Timmers. Electronic Commerce: Strategies and Models for Business-to-Business Trading. – М.: , 0. – 0 с. Richard E. Boyatzis. The Competent Manager: A Model for Effective Performance. – М.: Wiley, 1982. – 308 с. Simon P. Washington, Matthew G. Karlaftis, Fred L. Mannering. Statistical and Econometric Methods for Transportation Data Analysis. – М.: , 0. – 0 с. David Holman, Toby D. Wall, Chris W. Clegg, Paul Sparrow, Ann Howard. The New Workplace : A Guide to the Human Impact of Modern Working Practices. – М.: , 0. – 0 с. Suzan L. Jackson. The ISO 14001 Implementation Guide : Creating an Integrated Management System (Wiley Series in Environmental Quality Management). – М.: , 0. – 0 с. Vasanthakumar N. Bhat. Total Quality Environmental Management : An ISO 14000 Approach. – М.: , 0. – 0 с. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с. David L. Goetsch. Implementing Total Safety Management. – М.: , 0. – 0 с. Thomas E. Welch. Moving Beyond Environmental Compliance: A Handbook for Integrating Pollution Prevention with ISO 14000. – М.: , 0. – 0 с. Michael R. Ostrenga, Terrence R. Ozan, Robert D. McIlhattan, Marcus D. Harwood. The Ernst & Young Guide to Total Cost Management. – М.: John Wiley and Sons, Ltd, 1992. – 330 с. Ronald J. Lewis. Activity-Based Models for Cost Management Systems. – М.: , 0. – 0 с. James A. F. Stoner, Frank M. Werner. Managing Finance for Quality: Bottom-Line Results from Top-Level Commitment. – М.: , 0. – 0 с. Quality Management for the Technology Sector. – М.: , 0. – 0 с. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с. Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. Total Quality Management (3rd Edition). – М.: , 0. – 0 с. B. G. Dale, Heather Bunney, Barrie Dale. Total Quality Management Blueprint (Business Blueprints). – М.: , 0. – 0 с. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с. Quantitative Models for Supply Chain Management. – М.: Springer, 1998. – 896 с. H. M. J. Goldschmidt, M.J.T. Cox, R.J.E. Grouls, W.A.J.H. Van De Laar, F.G.G. Van Merode, H.M.J. Goldschmidt, Henk M. J. Goldschmidt. Reference Information Model for Clinical Laboratories: Laboratory Management Toolbox (Studies in Health Technology and Informatics, 55). – М.: , 0. – 0 с. J. Andres Vasconcellos. Quality Assurance for the Food Industry: A Practical Approach. – М.: , 0. – 0 с. Robert T. Amsden, Howard E. Butler, Davida M. Amsden. SPC Simplified: Practical Steps to Quality. – М.: , 0. – 0 с. Jack Blazejak, Jack Blazejak. Quality Resource Planning - How To Automate and Integrate Your Quality Management System. – М.: , 0. – 0 с. James F. Cali. TQM for Purchasing Management. – М.: , 0. – 0 с. Henry George Adams, Sudhir, M.D. Arora, Henry G. Adams, Sudhir Arora. Total Quality in Radiology: A Guide to Implementation. – М.: , 0. – 0 с. Arpad Gaal. ISO 9001:2000 for Small Business: Implementing Process-Approach Quality Management. – М.: , 0. – 0 с. John Hradesky. Total Quality Management Handbook. – М.: , 0. – 0 с. A.F., M.D. Al-Assaf, June A., R.N. Schmele. The Textbook of Total Quality in Healthcare. – М.: , 0. – 0 с. Lawrence L. Martin. Total Quality Management in Human Service Organizations (SAGE HUMAN SERVICES GUIDES). – М.: , 0. – 0 с. Joseph A. Petrick, Diana S. Furr. Total Quality in Managing Human Resources. – М.: , 0. – 0 с. Chris Hakes. Total Quality Management: The Key to Business Improvement : A Pera International Executive Briefing. – М.: , 0. – 0 с. Stephen B. Knouse. The Reward and Recognition Process in Total Quality Management. – М.: , 0. – 0 с. Cas Welch, Pete Geissler. Applying Total Quality to Sales. – М.: , 0. – 0 с. Jamal K Al-Dabal. Is Total Quality Management Enough for Competitive Advantage? Realities in. – М.: , 0. – 0 с. Michael B. Weinstein. Total Quality Safety Management and Auditing. – М.: , 0. – 0 с. Lowell Jay Arthur. Improving Software Quality: An Insider's Guide to TQM. – М.: , 0. – 0 с. Marlene Caroselli, Linda Edison. Quality Care: Prescription for Injecting Quality into Healthcare Systems. – М.: , 0. – 0 с. Gopal K. Kanji. Total Quality Management in Action. – М.: , 0. – 0 с. Allan C. Reddy. Total Quality Marketing. – М.: , 0. – 0 с. Paul M. Swamidass. Encyclopedia of Production and Manufacturing Management. – М.: , 0. – 0 с. Larry E. Frase, Sharon C. Conley. Creating Learning Places for Teachers, Too (Total Quality Education for the World's Best Schools, Vol 3). – М.: , 0. – 0 с. Les Porter. Assessing Business Excellence, Second Edition. – М.: , 2004. – 0 с. James J. DePillo. Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking. – М.: , 2004. – 0 с. Dmitri Faguet. Practical Financial Management : A Guide for Today's Manager (Wiley Finance). – М.: , 2003. – 0 с. Stephen George. Process Improvement and Quality Management in the Retail Industry. – М.: , 2005. – 0 с. Allyn Freeman. The Leadership Genius of Alfred P. Sloan : Invaluable Lessons on Business, Management, and Leadership for Today's Manager. – М.: , 2005. – 0 с. John Barlow. Excel Models for Business and Operations Management. – М.: , 2005. – 0 с. Ron Moore. Making Common Sense Common Practice, Third Edition : Models for Manufacturing Excellence. – М.: , 2004. – 0 с. Bernard McGarvey, Bruce Hannon. Dynamic Modeling for Business Management: An Introduction (Modeling Dynamic Systems). – М.: Springer, 2004. – 314 с. Graham B. McBride. Using Statistical Methods for Water Quality Management : Issues, Problems, and Solutions. – М.: , 2005. – 0 с. John S Oakland. Oakland on Quality Management, Third Edition. – М.: , 2004. – 0 с. J. Kent Crawford. Project Management Maturity Model, Second Edition (Center for Business Practices). – М.: , 2006. – 235 с. Sid Kemp. Quality Management Demystified (Demystified). – М.: , 2005. – 320 с. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с. Process Analytical Technology: Spectroscopic Tools and Implementation Strategies for the Chemical and Pharmaceutical Industries. – М.: , 2005. – 472 с. Kristine Sexter, Bill Webb. Rolling Out the Recognition! Employee Retention Strategies for Manufacturers. – М.: WorkWise Publishing, 2008. – 76 с. William McDonald Wallace. Postmodern Management: The Emerging Partnership Between Employees and Stockholders (pb) (GPG). – М.: , 2008. – 232 с. Joseph Berk. Cost Reduction and Optimization for Manufacturing and Industrial Companies. – М.: , 2010. – 272 с. Joseph Berk. Quality Management for the Technology Sector. – М.: , 2010. – 304 с. Chuck Eastman, Paul Teicholz, Rafael Sacks, Kathleen Liston. BIM Handbook: A Guide to Building Information Modeling for Owners, Managers, Designers, Engineers and Contractors. – М.: John Wiley and Sons, Ltd, 2008. – 504 с. Tony Arnold, Stephen Chapman, Lloyd Clive. Introduction to Materials Management. – М.: Prentice Hall, 2007. – 516 с. Linda Roussel. Management and Leadership for Nurse Administrators. – М.: , 2008. – 600 с. Amrik Sohal. Total Quality Management Text with cases. – М.: , 2010. – 480 с. John S Oakland. Total Quality Management: A pictorial guide for managers. – М.: , 2010. – 96 с. P.K. Hopke. Receptor Modeling for Air Quality Management,7. – М.: , 2010. – 0 с. Frank A. Stasiowski. Total Quality Project Management for the Design Firm. – М.: , 1994. – 416 с. Barrie G. Dale. Total Quality Management Blueprint. – М.: , 1999. – 304 с. R Dorfman. Models for Managing Regional Water Quality. – М.: , 1974. – 472 с. William S. Messina. Statistical Quality Control for Manufacturing Managers. – М.: , 1987. – 352 с. Harold Kerzner. Strategic Planning for Project Management Using a Project Management Maturity Model. – М.: , 2001. – 272 с. Murgatroyd. Total Quality Management And The School. – М.: , 2011. – 0 с. Total Quality Management In The Public Sector. – М.: , 2011. – 0 с. Rudolf H. Czekalla. ISO/TS 16949:2002 Information Tool and Documentation Model for Quality Management Systems for Automotive-Parts Manufacturers. – М.: , . – с. DEMING. THE ESSENTIAL DEMING: LEADERSHIP PRINCIPLES FROM THE FATHER OF TOTAL QUALITY MANAGEMENT. – М.: , 2013. – с. Mehari Beyene. Supply Chain Quality Management to Improve Organizational Performance. – М.: LAP Lambert Academic Publishing, 2011. – 144 с. Ming Ge. INTELLIGENT ON-LINE MONITORING AND DIAGNOSIS FOR MANUFACTURING. – М.: LAP Lambert Academic Publishing, 2011. – 216 с. Elez Shenhar and Ilan Shallom. Uniform Non-Intrusive Speech Quality Assessment Model. – М.: LAP Lambert Academic Publishing, 2012. – 80 с. Vivek Sharma. Total Productive Maintenance towards growth in manufacturing sector. – М.: LAP Lambert Academic Publishing, 2012. – 112 с. Arthur Bisimwa Mubwebwe,Fredrick Mwanuzi and Joel Nobert. Water Quality Management in Lake Kivu Basin, DR Congo. – М.: LAP Lambert Academic Publishing, 2014. – 128 с. Daulat Khan and Tariq Usman Saeed. A New EIA Model for Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 396 с. Mange Ram. Total Quality Management in the Electronic Age in University Libraries. – М.: LAP Lambert Academic Publishing, 2010. – 376 с. Neeta Singh. Traffic Management Models For Wireless Communication Network. – М.: LAP Lambert Academic Publishing, 2015. – 232 с. Amelia Bucur and Constantin Oprean. Operational Research and Applications in Quality Management. – М.: LAP Lambert Academic Publishing, 2014. – 216 с. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с. Pagadala Srivyshnavi. Modeling For Software Quality Assurance. – М.: LAP Lambert Academic Publishing, 2013. – 156 с. Divya Seethapathy. Inventory Models for Multi-Product Batch Production Systems. – М.: LAP Lambert Academic Publishing, 2014. – 112 с. Zahir Ali. Applying Total Quality Management Concepts to Land Administration. – М.: Scholars' Press, 2013. – 264 с. Harkirat Padda. QUIM: A Model for Usability/Quality in use Measurement. – М.: LAP Lambert Academic Publishing, 2009. – 124 с. Fatma MIZIKACI. Total Quality Management in Higher Education. – М.: LAP Lambert Academic Publishing, 2009. – 108 с. Kalpana Gopalan. Total Quality Management in Elementary Education. – М.: LAP Lambert Academic Publishing, 2014. – 124 с. Gitachari Srikanthan. Holistic Model for Quality in Higher Education:. – М.: LAP Lambert Academic Publishing, 2010. – 184 с. Rampa Seake Harry. Relationship between Total Quality Management and School Improvement. – М.: LAP Lambert Academic Publishing, 2011. – 200 с. Abdullah Bagc?. Application of Total Quality Management in Teacher Unions in Turkey. – М.: LAP Lambert Academic Publishing, 2011. – 104 с. Aymen I. Zreikat. Radio Resource Management and Modelling for Wireless Mobile Networks. – М.: LAP Lambert Academic Publishing, 2011. – 216 с. Bhushan Dewan. Total Quality Management For Business Performance. – М.: Scholars' Press, 2014. – 220 с. Swayam Prava Mishra. Corporate Credit Risk of Indian Manufacturing Companies. – М.: LAP Lambert Academic Publishing, 2012. – 220 с. Boca Gratiela Dana. Quality Management Modelling. – М.: LAP Lambert Academic Publishing, 2012. – 184 с. Muhammed Zakir Hossain. Total Quality Management to Gain Competitive Advantages. – М.: LAP Lambert Academic Publishing, 2012. – 52 с. Dao Thi Thanh Binh,Hoang Thi Yen and Nguyen Van Trang. Credit Scoring Models for Vietnamese Market. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Abadal-Salam T. Hussain. Measurement Techniques of Total Quality Management (TQM). – М.: Scholars' Press, 2013. – 148 с. Amare Matebu and Daniel Kitaw. Model Development of Quality Management System. – М.: LAP Lambert Academic Publishing, 2012. – 168 с. Uma Shankar Singh. Risk Analysis And Mitigation Plan For Steel Tube Manufacturing Company. – М.: LAP Lambert Academic Publishing, 2013. – 140 с. Kennedy Imafidon. Assessing The Efficiency Of Quoted Manufacturing Companies In Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 260 с. Dr. H.M. Chandrashekar and Dr. C. Murthy. QUALITY MANAGEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 208 с. Monawwer Eqbal and M. Masoom Raza. Total Quality Management in Central University Libraries of India. – М.: LAP Lambert Academic Publishing, 2011. – 336 с. Mohit Gupta. Quality Management System: Guidelines for Implementation and Auditing. – М.: LAP Lambert Academic Publishing, 2012. – 136 с. Thamae Paulus Masejane. Total Quality Management and Organisational Performance. – М.: LAP Lambert Academic Publishing, 2014. – 212 с. Yadavilli Jagannadha Rao. Total Quality Management: A Case Study In Visakhapatnam Steel Plant. – М.: LAP Lambert Academic Publishing, 2014. – 172 с. Leon Maluleke. Quality Management System Implemention in Government Department - RSA. – М.: LAP Lambert Academic Publishing, 2010. – 96 с. Raine Isaksson. Total Quality Management for Sustainable Development. – М.: LAP Lambert Academic Publishing, 2009. – 116 с. Maloba Joseck Joab. Total Quality Management and Kenyan Sugar Industry. – М.: Scholars' Press, 2014. – 120 с. Anna Bella Siriban-Manalang. Total Quality Management Assessment Model For Manufacturing Companies. – М.: LAP Lambert Academic Publishing, 2010. – 164 с. Tohid Kachwala and Dr. B Prajapati. Study of Impact of Quality Management Practices in Services Companies. – М.: LAP Lambert Academic Publishing, 2011. – 460 с. Dr. Irrenpreet Singh Sanghotra,Dr. Prem Kumar and Dr. Paramjeet Kaur Dhindsa. Quality Management Practices and Organisational Performance. – М.: LAP Lambert Academic Publishing, 2011. – 296 с. Subramania Bala Jeshurun and S. Aravinth. Total Quality Management. – М.: LAP Lambert Academic Publishing, 2013. – 56 с. SUBRAMANIAM ARUNACHALAM. TOTAL QUALITY MANAGEMENT IN THE ARAB ORGANISATIONS. – М.: LAP Lambert Academic Publishing, 2010. – 84 с. Sushama S. Kulkarni. A critical study of Total Quality Management in Engineering Industries. – М.: LAP Lambert Academic Publishing, 2012. – 412 с. Vijayagiri Bikshapathi. Total Quality Management for Small & Medium Enterprises in India. – М.: Scholars' Press, 2014. – 324 с. TAHIR IQBAL and Hatem El-Gohary. Quality Management and Productivity. – М.: LAP Lambert Academic Publishing, 2014. – 200 с. Afif Hossain and Olena Martynenko. Quality Management. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. Dinesh Kumar Hurreeram. Manufacturing Strategy for Apparel Manufacture. – М.: LAP Lambert Academic Publishing, 2011. – 280 с. Oscar Zambrano. Total Quality Management Training in Manufacturing Environments. – М.: LAP Lambert Academic Publishing, 2014. – 176 с. Dalvinder Grewal. Theories and Models for Quality Management in Higher Education. – М.: LAP Lambert Academic Publishing, 2012. – 244 с. Tasneem Elkhateeb. Total Quality Management Model in Higher Education. – М.: Scholars' Press, 2013. – 148 с. Husni Hamad. Effectiveness of Total Quality Management in Education. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Dr. Rafa E. Al-Qutaish. Maturity Model for Software Product Quality. – М.: , 2011. – 216 с. Working Capital Management Practices in Manufacturing Companies. – М.: , . – с. Лучшие результаты Ничего не найдено Дополнительные результаты Конкурентная борьба. интервью с А. Рыжковой, генеральным директором компании "3R Recruitment Company" и Т. Меньшовой, внештатным консультантом этой компании, экспертом по психодиагностике и соционике. "Управление персоналом", № 4, февраль 2007. Руководитель обязан создавать драйв успеха и верить в него. интервью с А. Рыжковой, генеральным директором компании 3R Recruitment Company. "Управление персоналом", № 19, октябрь 2006. Еxecutive search - это знания, которых нет у рекрутеров. интервью с М. Мягковой, владельцем компании Perfect Search Company, Executive Search & Professional Recruitment. "Управление персоналом", № 23, декабрь 2005. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005. Автоматизация функционально-стоимостного управления с применением Hyperion Business Modeling. Д. Исаев, М. Перьков, "Финансовая газета. Региональный выпуск", № 41, 42, октябрь 2004. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г. Сегментация клиентов в бизнесе private banking & wealth management. Н.В. Чумак, "Банковский ритейл", N 1, I квартал 2011 г. Суд по делу о разглашении информации - это сражение риторик прокурора и защитника. интервью с С. Барташевичем, ведущим консультантом по информационной безопасности компании Leta IT-company. "Административное право", N 4, IV квартал 2010 г. Мотивируйте людей на работу, а не на преданность. интервью с Д. Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008. IT-безопасность: необходимость или забава?. интервью с Д. Мананниковым, исполнительным директор LETA IT-company. А. Беневольский, "Консультант", № 1, январь 2008. Образцы работ
Задайте свой вопрос по вашей теме
Контакты
Поделиться
Мы в социальных сетях
Реклама
Отзывы
Алена Марина, спасибо вам! 93%- это действительно фантастика. И сама работа после вашего сопровождения очень качественная. Буду и дальше рекомендовать вас друзьям, знакомым.
