Результаты поиска

Лучшие результаты

1. Hanna-Reetta Hirvonen, Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA: Evaluation of Microsoft Dynamics CRM system and its effectiveness in HAAGA-HELIA. – М.: , 2012. – 60 с.
   
2. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
   
3. Laura Brown and John Gravely. Special Edition: Using Microsoft CRM (+ CD-ROM). – М.: Que, 2004. – 552 с.
   
4. Dermot McCormack. 10 Technologies Every Executive Should Know. – М.: , 2004. – 0 с.
   
5. Jill DychA©, Evan Levy. Customer Data Integration: Reaching a Single Version of the Truth (SAS Institute Inc.). – М.: , 2006. – 320 с.
   
6. Mike Snyder, Jim Steger, Kara O'Brien, Brendan Landers. Microsoft® Dynamics(TM) CRM 4.0 and Microsoft Dynamics Live CRM Step by Step (Step By Step. – М.: , 2008. – 352 с.
   
7. Michael D. Lairson. Oracle CRM On Demand Reporting (Osborne Oracle Press). – М.: , 2008. – 474 с.
   
8. Tom Wong, Liz Kao. Salesforce.com For Dummies (For Dummies (Computer/Tech)). – М.: , 2008. – 372 с.
   
9. Marc J. Wolenik, Rajya Vardhan Bhaiya. Microsoft Dynamics CRM 4 Integration Unleashed. – М.: Sams, 2009. – 600 с.
   
10. Konstantinos Tsiptsis. Data Mining Techniques in CRM. – М.: , 2010. – 372 с.
    
11. Oracle Crm On Demand Deployment Guide. – М.: , 2011. – 240 с.
    
12. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
13. E. Madhusudhana Reddy. Effective Classification Using Parallel Apriori. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
14. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
15. Aaditya Desai,Sunil Yadav and Vandana Yadav. Knowledge Management in Customer Relationsh?ip Management. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
16. Pavla Vondrakova. CRM in Service Oriented Organizations in the European Union. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
17. Ghaleb Bakri. The Saudi Telecommunication Market. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
18. Narinder Kaur. Customer Relationship Management in General Insurance Sector in India. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
    
19. Roger Achkar. CRM and Customer Data. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
    
20. Dr. Pravin Balaraman and Prof Bill Donaldson. Realities of CRM in Multinational Corporation. – М.: LAP Lambert Academic Publishing, 2010. – 336 с.
    
21. Aliyu Olayemi Abdullateef. CRM implementation in inbound Contact Center: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
    
22. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
    
23. Hanna-Reetta Hirvonen and Kingsley John Ify. Effectiveness of CRM in HAAGA-HELIA. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    

Дополнительные результаты

1. Jeffrey M. Wooldridge. Econometric Analysis of Cross Section and Panel Data. – М.: The MIT Press, 2002. – 784 с.
   
2. Philip Rothman. Nonlinear Time Series Analysis of Economic and Financial Data (Dynamic Modeling and Econometrics in Economics and Finance, V. 1). – М.: , 0. – 0 с.
   
3. Anthony J. Joseph. Health, Safety, and Environmental Data Analysis: A Business Approach. – М.: , 0. – 0 с.
   
4. Jill Lenk Schilp, Roy E. Gilbreath, Jill Schilp, Roy Gilbreath. Health Data Quest : How to Find and Use Data for Performance Improvement. – М.: , 0. – 0 с.
   
5. Margaret Y. Chu. Blissful Data: Wisdom and Strategies for Providing Meaningful, Useful, and Accessible Data for All Employees. – М.: , 0. – 0 с.
   
6. Margaret Shaw and Susan V. Morris. Hospitality Sales: A Marketing Approach. – М.: John Wiley and Sons, Ltd, 2000. – 352 с.
   
7. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees. – М.: , 0. – 0 с.
   
8. Joseph Robert Liberto. Technology and Purpose: Data Systems and the Advancement of the Not-For-Profit Organization. – М.: , 0. – 0 с.
   
9. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
   
10. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
11. Jill DychA©, Evan Levy. Customer Data Integration: Reaching a Single Version of the Truth (SAS Institute Inc.). – М.: , 2006. – 320 с.
    
12. Jeanette S. Martin and Lillian H. Chaney. Global Business Etiquette: A Guide to International Communication and Customs. – М.: Praeger Publishers, 2006. – 188 с.
    
13. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
    
14. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
    
15. Michael Fuchsle, Matthias Zierke. SAP CRM WebClient Customizing and Development. – М.: SAP Press, 2009. – 350 с.
    
16. R. R. Lee. Pocket Guide to Flanges, Fittings, and Piping Data. – М.: , 2010. – 160 с.
    
17. Parallax. Programming and Customizing the Multicore Propeller Microcontroller: The Official Guide. – М.: , 2010. – 496 с.
    
18. M. Nikravesh. Soft Computing and Intelligent Data Analysis in Oil Exploration,51. – М.: , 2010. – 754 с.
    
19. Michel Jambu. Exploratory and Multivariate Data Analysis. – М.: , 2010. – 432 с.
    
20. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2010. – 408 с.
    
21. Jeffrey M Wooldridge. Econometric Analysis of Cross Section and Panel Data 2e. – М.: , 2010. – 644 с.
    
22. Lisa Gitelman. AlWays Already New – Media, History and the Data of Culture. – М.: , 2006. – 224 с.
    
23. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
    
24. Jeffrey M Wooldridge. Econometric Analysis of Cross Section and Panel Data – Solutions Manual and Supplementary Materials 2e. – М.: , 2011. – 500 с.
    
25. Microsoft. Microsoft .NET Framework 1.1 Class Library Reference Volume 6: System.Xml and System.Data. – М.: , 2003. – 2576 с.
    
26. I. Gusti Ngurah Agung. Cross Section and Experimental Data Analysis Using EViews. – М.: , 2011. – 584 с.
    
27. I. Gusti Ngurah Agung. Cross Section and Experimental Data Analysis Using EViews. – М.: , 2011. – 584 с.
    
28. Edited by Lilian Edwards and Charlotte Waelde. Law and the Internet - Third Edition. – М.: , 2011. – 708 с.
    
29. Nikolaus Forgo, Regine Kollek, Marian Arning, Tina Kruegel and Imme Petersen. Ethical and Legal Requirements of Transnational Genetic Research. – М.: , 2011. – 190 с.
    
30. Programming And Customizing The Pic Microcontroller. – М.: , 2011. – 1263 с.
    
31. Programming And Customizing The Multicore Propeller Microcontroller: The Official Guide. – М.: , 2011. – 496 с.
    
32. Programming And Customizing The Picaxe Microcontroller 2/E. – М.: , 2011. – 320 с.
    
33. Rajani Sharma and Rajender Trivedi. Data Security in a Cloud Environment using Multilevel UEC. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
34. Jinlong Guo and Xiaoqiang Dai. Researches on Reliability of Hull Life Based on Zero-Failure Data. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
    
35. Gambo Haruna Yunusa and Nurly Gofar. Influence of rainfall and evaporation on suction and Slope Stability. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
36. M. Rama Bai and V. Venkata Krishna. Shape Representation and Classification through Morphology. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
37. Reza Sedaghati and Alireza Dehghani Pilehvarani. Power Quality Enhancement Using Custom Power Devices. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
38. Sammy Obeng-Addae,Achuli Lennox and Morrison Balalima Sanga. Optimizing Communication Inverter for Telecom and Utility Applications. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
39. Deepesh Namdev,Dhanushipra Sheela and Neeraj Pareta. Control Valves and LABVIEW. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
40. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
41. Matthew D'Souza,Montserrat Ros and Adam Postula. Wireless Sensor Systems for Localized and Intuitive Interaction. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
42. Sanjay Singh,S.K. Singh and Nishant Tripathi. Design and Analysis of Clock Subsystem Elements. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
43. Muni Sankar Matam and Jilani S.A.K. Human Activitity Recognition System Using accelerometer and Zigbee. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
44. Md. Yeasin Arafath,Debabrata Mazumder and Rakib Hassan. Automatic Meter Reading by Radio Frequency (RF) Technology. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
45. Tirtha Sankar Das and Subir Kumar Sarkar. Study on Data Hiding and Multimedia Data Communication. – М.: LAP Lambert Academic Publishing, 2011. – 308 с.
    
46. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
47. John Richard Otukei. Analysis of SAR and Optical Data for Land Cover Mapping. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
    
48. Zulhan Othman and Mohd Salehuddin Mohd Zahari. Restaurant Service Delivery and Customer Patronization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
    
49. Kanamik Kani Khan and Sk. Tauhidul Islam. Livelihood of Owner (Arotdar) and Hilsa Fisherman in Bangladesh. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
    
50. SOMENATH BHATTACHARJEE and Rupmili Timungpi. Society and Culture of the Karbis in North East India. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
51. Jane Situma,Jeremiah Okello and Lucy Mutuli. Health And Nutrition Status Of Preschool Children. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
    
52. P. Sreenivasula Reddy,G. Pushparani and S.B. Sainath. Arsenic-induced reproductive and metabolic toxicity in mice:. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
    
53. M. Veeraselvam and P. Perumal. Health, diseases and environmental enrichments in captive sloth bears. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
54. Balveer Singh Rathore,Subhash Chandra Kaushik and Dinesh Chandra Gupta. Solar activities and their geo-effectiveness during cycle-23. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
55. Aateka Vahora,Mayuri Vaghela and Brijmohan Thakore. Structural and Vibrational properties of Strontium Chalcogenides. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
56. Dr. Mazhar Hussain,Dr.Dr.h.c.(mult.) S.M. Qaim and Dr. Sandor Sudar. Radionuclides and Nuclear Data. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
57. Besa Ndoci and Pellumb Muhedini. Control of brucellosis and kinetics of immuno-allergic reactions. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
58. Marco Foi and Angelita De Palo. A digital approach to field geology. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
59. Azeem Khan and Muhammad Zahid. Geological Mapping and Structural Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
60. Chiranjeeva Reddy Milkuri,S. L. Madiwalar and Mhaiskar Priya Rajendra. Productivity Assessment and Economic Analysis of Teak Plantations. – М.: LAP Lambert Academic Publishing, 2015. – 156 с.
    
61. Tai Deokate,Dnyanesh Bandgar and Babasaheb Mali. Marketing and Export of Jaggery. – М.: Scholars' Press, 2013. – 124 с.
    
62. Abolagba Joel and Aigbe Courage Osamudiamen. Processing and Distribution of Smoked Clarias sp in Benin City Nigeria. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
63. Seid Yimam,Hussien Hamda and Ranjan S.Karippai. Determinants of Physical Soil and Water Conservation Practices. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
64. Deepesh Namdev,Soniya Mangal and Mahaveer Singh. Image Processing with GIS and ERDAS. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
65. Ammar Ebrahimi,Neda Lalvand and Fakher Rahim. Bioengineering and Expression of Human FVIII Gene. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
66. Najmeh Malekmohammadi and Farhad Hosseinzadeh Lotfi. Imprecise Data Envelopment Analysis for Target Setting. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
67. Rodrigo Teixeira Pinto and Piergiovanni La Seta. Dynamics and Control of VSC-based HVDC Systems. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
    
68. Venkata Siva Prasad Bolineni,Dong-Shik Kim and Ashok Kumar. Emissions from the Combustion of B20 and ULSD Blends. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
69. Rasha E. El-Mekawy and Ahmed A. Fadda. Aspects for thiocarbamoylation, antitumor and molluscicidal activity. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
    
70. Nagat Abady,Adel El-Gendy and Mohamed Mokhtar. Synthesis and Antioxidant Activity of Some Heterocyclic Compounds. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
    
71. Keyur Bhatt,Bharat A. Makwana and Disha J. Vyas. Synthesis Of Acetyl Salicylanilide Derivatives And Microbial Activity. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
72. Hatem Gaffer,Mohamed Metwally and Abd El-Galil Khalil. Synthesis and Application Studies for Dyeing Some Synthetic Fabrics. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
73. Uche Basil Eke,Glory Oluwatoyosi Adejoro and Christianah Taiye Owemidu. Transesterification of Pko and Shea butter fat on a bed of CCNS. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
74. Muhammad Rehan and Dr Anil Namdeo. Schools and Road Accidents. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
75. Vijay Kumar Singh,U. K. Sharma and Shobhit Singh. Synthesis and Antimicrobial Activity of Benzotriazole Derivatives. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
76. Manoj Kumar,Monika Vashistha and Asha Rajvanshi. Soil and Water as Indicators of Resource Condition in a Protected Area. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
77. Zerihun Woldu. Environmental and Ecological Data Analysis. – М.: LAP Lambert Academic Publishing, 2012. – 408 с.
    
78. Nazir A. Pala,Jahangeer A. Bhat and Ajeet K. Negi. Ecological and economic status of rafting in River Ganga, India. – М.: LAP Lambert Academic Publishing, 2015. – 56 с.
    
79. Omar Faruk,M. Abul Hashem and S. Mustafizur Rahman. Analysis and Modelling of Seismic Surface Wave. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
    
80. BODHISATWA HAZRA and SHRIMANTA RAY. Reservoir Engineering and Seismic Data Acquisition. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
81. S Indira Rani,Radhika Ramachandran and Bala Subrahamanyam D. Atmospheric Modelling Studies over India through HRM and ARPS Models. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
    
82. Wenze Yang and Ranga Myneni. Analysis, Improvement and Application of the MODIS LAI Products. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
    
83. Mukesh Singh Boori and Vit Vozenilek. Assessing Exposer Intensity Through Remote Sensing And GIS Technology. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
84. Alfa-Sika Mande Seyf-Laye,Chen Honghan and Liu Mingzhu. Evolution of Groundwater Quality and Contaminants Transport Modeling. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
    
85. Obinna Ezulike and Alpheus Igbokoyi. Anisotropic Composite Reservoir Characterization Using Pressure Data. – М.: LAP Lambert Academic Publishing, 2012. – 272 с.
    
86. Gulfam Ahmad,Louis Bujan and Roger Mieusset. Testicular Hyperthermia And Sperm Genomic Integrity. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
    
87. Fatema Alzahraa Mohammud Nabieh,Samy H. Aly and Sherif Yehia. Calculation of the Magnetic and Electronic Properties of YFe Compounds. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
    
88. Michael P. Okoh and Kenneth C. Nwachukwu. Anti-Oxidative Properties of Garlic, Onion and Ginger Extracts. – М.: LAP Lambert Academic Publishing, 2015. – 72 с.
    
89. Clara Isaza and Michael Chan. Characterization of novel metalloprotein sensors and carboxypeptidases. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
90. Sangeeta Rath and Sumitra Nanda. Dynamics of Identity and Adjustment. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
    
91. N. K. Ghosh and P. K. Ghosh. Religious Beliefs and Rituals of the Munda Community. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
92. Wael Elfeil,Wenyu Han and Reham Abouelmaatti. Newcastle-Avian flu recombinant vaccine in embryonated eggs and chicks. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
93. Tariku Jibat Beyene and Cartsen J. Poetzch. Foot and Mouth Disease in Borena Zone, Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
94. Amit Kumara A. Patel,U. Sahoo and A. K. Sen. Development and Validation of Anlytical Methods. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
95. Md. Shamim Reza and Mohammed Nasser. Improved Measures of Kurtosis And Their Application in ICA. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
96. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
97. Onofre S. Corpuz and Aurora S. Corpuz. Forestry Statistics and Research Methods. – М.: LAP Lambert Academic Publishing, 2012. – 368 с.
    
98. S. Eakambaram and R. Elangovan. Least Absolute Deviation Regression Theory and Methods. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
99. Tatiana Yavisheva and Sergey Shcherbakov. Morphofunctional zones: structure and functions. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
100. Elida Mata,Mirella Pontello and Agim Shehi. Surveillance System of Infection Diseases and Vaccination in Albania. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
101. Dr. P. P. Chandrasekhara Pillai and P. Nikhil Chandra. A COMPARATIVE STUDY OF SC WELFARE SCHEMES IN HABITATS AND OTHER PLACES. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
     
102. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
     
103. Prabhjot Kaur,Shashank Sharma and Megha Goel. Robust Data Clustering. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
104. Tirthankar Dasgupta and Anupam Basu. Indian Sign Language Machine Translation and Lexical Data Acquisition. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
     
105. Nidhi Arora and Hitesh Singh. Data Mining. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
106. Ashkan Gholamhosseinian and Ahmad Khalifeh. Cloud Computing and Sustainability: Energy Efficiency Aspects. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
107. Farrah Farooq and Syed Mansoor Sarwar. Real-Time Data Warehousing: A State-of-the-Art Survey. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
108. William S. Chao,Jimmie A. Moore and Chia-San Chang. System Analysis and Design. – М.: LAP Lambert Academic Publishing, 2009. – 344 с.
     
109. Teklu Urgessa and Sebsibe Hialemariam. Application of Data Mining Techniques on Antiretroviral Treatment Data. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
110. P. Ilango and Hemalatha Thiagarajan. Incomplete Data Handling in Medical Informatics. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
111. Mulugeta Asres. Application of Data Mining Techniques. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
     
112. Mohd Nazri Ismail,Mohd Afizi Shukran and Kamaruzaman Maskat. File Transfer over IPv6 using Wired and Wireless Technology. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
113. Susanta Mitra and Aditya Bagchi. Data Model for Social Networks. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
114. Jaiteg Singh and Saravjeet Singh. Using Big Data for business perspectives. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
     
115. Priteshkumar Prajapati and Parth Shah. Efficient Data Deduplication in Hadoop. – М.: LAP Lambert Academic Publishing, 2015. – 84 с.
     
116. Rajnish Kumar,Anju Sharma and Pritish Kumar Varadwaj. Machine Learning and Biological Data. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
117. Rudra Pratap Deb Nath,Hanif Seddiqui and Masaki Aono. Ontology Instance Matching for Semantic Data Integration. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
118. Walaa Mohamed Abd-Elhafiez and Usama Sayed Mohammed. Image and Video Coding Technique Based on Object Extraction. – М.: LAP Lambert Academic Publishing, 2012. – 276 с.
     
119. Appavu Balamurugan S. and Arockia Christopher A.B. Insight into Data Preprocessing: Theory and Practice. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
120. rania bakeer and Yousra Harb. E-MARKETING AND E-CRM. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
121. Satwat Bashir and Abad Shah. Storage, Retrieval and Manipulation Techniques of Human Brain Data. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
122. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
123. Anurag Sharma and Vishal Bishnoi. Economic Feasibility of Implementing e-CRM System. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
124. Nur'Hidayah Che Ahmat,Salleh Mohd Radzi and Mohd Salehuddin Mohd Zahari. Perception of price fairness and customer response behaviors. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
125. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
126. Roger Achkar. CRM and Customer Data. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
     
127. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
128. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
129. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
130. Dr. Pravin Balaraman and Prof Bill Donaldson. Realities of CRM in Multinational Corporation. – М.: LAP Lambert Academic Publishing, 2010. – 336 с.
     
131. Chin Kok Kwon and Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
132. Faustino Taderera and Zebert Mahachi. The Ultimate Guide to Shipping, Forwarding and Customs Clearing. – М.: LAP Lambert Academic Publishing, 2010. – 692 с.
     
133. Faiza Sajjad and Shehla Amjad. TQM Practices and Organizational development. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
134. Faustino Taderera and Zebert Mahachi. Applied Customs and Shipping Legislation. – М.: LAP Lambert Academic Publishing, 2010. – 652 с.
     
135. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
136. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
137. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
138. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
139. Samson Mutsagondo. Customer Care and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
140. Data Science and Big Data Analytics: Discovering, Analyzing, Visualizing and Presenting Data. – М.: Wiley, 2015. – 432 с.
     

Лучшие результаты

Дополнительные результаты

1. Применение интеллектуального анализа данных. data mining в управлении страховой компанией. Ю.В. Грызенкова, З.Ф. Шарифьянова, "Управление в страховой компании", № 4, октябрь-декабрь 2007.
2. Опыт внедрения Siebel CRM в "Ингосстрах". В. Великанов, "Консультант", № 17, сентябрь 2007.
3. Клиентоориентированный подход и стратегия CRM как основы поддержки и развития продаж страховой компании. А.Ю. Шварев, "Организация продаж страховых продуктов", № 5, сентябрь-октябрь 2007.
4. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
5. Фронтовые процессы в идеальном CRM. А.В. Павлов, "Организация продаж банковских продуктов", № 3, III квартал 2007.
6. CRM в банках - большие резервы скрыты в простых решениях. Е.В. Борисенко, Б.М. Шлаин, "Организация продаж банковских продуктов", № 2, II квартал 2007.
7. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
8. АБС и CRM: не борьба, а сотрудничество. Ю. Амириди, "БДМ. Банки и деловой мир", № 1, январь 2007.
9. CRM для корпоративного банкинга. А.В. Павлов, "Банковское кредитование", № 1, январь-февраль 2007.
10. CRM-системы в российских банках. А. Павлов, "Банковское дело в Москве", № 12, декабрь 2006.
11. Ставка делается на CRM-технологию и новые банковские продукты. Е.Е. Смирнов, "Управление в кредитной организации", № 4, июль-август 2006.
12. CRM - управление клиентскими отношениями благодаря интернет-инструментам. Н.Н. Ермошкин, А. Тарасов, "Банковский ритейл", № 3, III квартал 2006.
13. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
14. Медлить с внедрением CRM не стоит. интервью с С. Смирновым, партнером консалтинговой компании Expert-Group. О. Сизова, "Консультант", № 11, июнь 2006.
15. Применение CRM-систем и их элементов в сall-центрах банков. В. Фрейнкман, М. Буданова, "Банковское дело в Москве", № 5, май 2006.
16. CRM - клиентский подход в коммерческих банках. А. Байбурина, "Банковское дело в Москве", № 5, май 2006.
17. CRM-форум "Клиент банка - больше, чем клиент". Е.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 5, май 2006.
18. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
19. Развитие профессионализма менеджеров по рекламе: CRM в действии. Е. Будай, Е. Моргунов, "Управление персоналом", № 4, февраль 2006.
20. Политика и управляющий комитет CRM-проекта. А. Павлов, "Банковское дело в Москве", № 1, январь 2006.
21. Риски внедрения CRM в банках. А. Палевич, "Банковское дело в Москве", № 1, январь 2006.
22. Пять признаков правильного CRM-подрядчика. А. Павлов, "Банковское дело в Москве", № 11, ноябрь 2005.
23. CRM - технологии становятся жизненной потребностью. И.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 11, ноябрь 2005.
24. CRM-системы в банковском бизнесе. В. Галь, "Финансовая газета", № 43, 44, октябрь, ноябрь, 2005.
25. CRM в банке - это реальность. "Банковское дело в Москве", № 9, сентябрь 2005.
26. Роль CRM-систем в повышении эффективности бизнеса. А. Маляревский, "Финансовая газета", № 33, август 2005.
27. Состояние CRM в российских банках. А. Павлов, "Банковское дело в Москве", № 8, август 2005.
28. CRM-стратегия как "Раз-два-три". А. Павлов, "Банковское дело в Москве", № 7, июль 2005.
29. CRM и информационная безопасность. А. Школьников, "Банковское дело в Москве", № 5, май 2005.
30. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
31. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
32. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
33. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
34. CRM: формирование клиентской лояльности в банках. М. Бар-Бирюкова, "Финансовая газета", N 24, июнь 2011 г.
35. Внедрение CRM-системы: анализ российской практики. А. Замыслов, "Финансовая газета", N 45, ноябрь 2010 г.
36. Клиентская служба и CRM-система ресторана в состоянии эффективно управлять "воронкой продаж". Е. Петренко, "Управление персоналом", N 20, октябрь 2010 г.
37. Неравная дуэль: ежедневник или CRM?. Е. Астапенко, Н. Рахманкулова, "Бухгалтерия и банки", N 8, август 2010 г.
38. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
39. CRM-Системы: контроль работы менеджеров по продажам. С. Гара, "Финансовая газета. Региональный выпуск", N 21, май 2010 г.
40. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
41. Проблемы внедрения и использования CRM-технологии в страховых компаниях. Г.Б. Ермолаев, "Организация продаж страховых продуктов", № 4, июль-август 2009.
42. CRM - инструмент управления взаимоотношениями государства с гражданами. А. Драчук, "Финансовая газета. Региональный выпуск", № 37, сентябрь 2008.
43. Легкое CRM-решение для банков. А. Манин, "БДМ. Банки и деловой мир", № 9, сентябрь 2008.
44. Внедрение CRM-системы в сфере кредитования физических лиц. В. Белан, "Финансовая газета. Региональный выпуск", № 14, апрель 2008.
45. Опираясь на эффективные CRM-системы. И.Е. Смирнов, "Банковский ритейл", № 1, I квартал 2008.