Результаты поиска

Лучшие результаты

1. Aliyu Olayemi Abdullateef. CRM implementation in inbound Contact Center: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
   

Дополнительные результаты

1. Unemployment in China: Economy, Human Resources and Labour Markets (Routledge Contemporary China Series). – М.: , 2012. – 288 с.
   
2. Andrew DuBrin. Narcissism in the Workplace: Research, Opinion and Practice (New Horizons in Management Series). – М.: , 2012. – 288 с.
   
3. Evan M. Berman, James S. Bowman, Jonathan P. West, Montgomery R. Van Wart. Human Resource Management in Public Service: Paradoxes, Processes, and Problems. – М.: , 2012. – 552 с.
   
4. Robert Goldscheider. The LESI Guide to Licensing Best Practices: Strategic Issues and Contemporary Realities. – М.: , 0. – 0 с.
   
5. Stephen A Zeff, Bala G Dharan. Readings And Notes On Financial Accounting: Issues and Controversies. – М.: , 0. – 0 с.
   
6. Christopher W. Nobes. Developments in International Accounting: General Issues and Classification (ELGAR REFERENCE COLLECTION). – М.: , 0. – 0 с.
   
7. Pat Ellis, Patricia Ellis. Women, Gender and Development in the Caribbean: Reflections and Projections. – М.: , 0. – 0 с.
   
8. Leonardo Vera. Stabilization and Growth in Latin America: A Critique and Reconstruction from Post-Keynesian and Structuralist Perspectives. – М.: , 0. – 0 с.
   
9. Robert W. Wassmer, Robert Wassmer. Readings in Urban Economics: Issues and Public Policy (Blackwell Readings in Contemporary Economics). – М.: , 0. – 0 с.
   
10. David E. Dowall. California's Infrastructure Policy for the 21st Century: Issues and Opportunities. – М.: , 0. – 0 с.
    
11. Kathleen G. Nadeau. ADD In The Workplace: Choices, Changes, And Challenges. – М.: , 0. – 0 с.
    
12. Marilyn Davidson, Ronald Burke, Maryilyn Davidson, Ronald J. Burke. Women in Management: Current Research Issues II. – М.: , 0. – 0 с.
    
13. Elizabeth A. Buchanan. Readings in Virtual Research Ethics: Issues and Controversies. – М.: , 0. – 0 с.
    
14. Peter Randall. Bullying in Adulthood: Assessing the Bullies and their Victims. – М.: , 0. – 0 с.
    
15. Rhona Flin. Sitting in the Hot Seat : Leaders and Teams for Critical Incident Management. – М.: , 0. – 0 с.
    
16. Mohammad Alauddin, Mosharaff Hossain. Environment and Agriculture in a Developing Economy: Problems and Prospects for Bangladesh. – М.: , 0. – 0 с.
    
17. Debora Di Gioacchino, Sergio Ginebi, Laura Sabani. The Role of Organized Interest Groups in Policy Making (Central Issues in Contemporary Economic Theory and Policy). – М.: , 0. – 0 с.
    
18. HRD Trends Worldwide: Shared Solutions to Compete in a Global Economy (Improving Human Performance Series). – М.: , 0. – 0 с.
    
19. A. Kouzmin, A. Hayne. Essays in Economic Globalization, Transnational Policies and Vulnarability. – М.: , 0. – 0 с.
    
20. Bernard M. Hoekman, Jamel Zarrouk. Catching Up with the Competition : Trade Opportunities and Challenges for Arab Countries (Studies in International Economics). – М.: , 0. – 0 с.
    
21. Michael Atchia, Shawna Tropp. Environmental Management : Issues and Solutions. – М.: , 0. – 0 с.
    
22. Sally Eden. Environmental Issues and Business: Implications of a Changing Agenda. – М.: , 0. – 0 с.
    
23. Peter Drysdale, Ligang Song. China's Entry to the World Trade Organization: Strategic Issues and Quantitative Assessment (Routledge Studies in the Growth Economies of Asia). – М.: , 0. – 0 с.
    
24. Sam Lubbe. It Investment in Developing Countries: An Assessment and Practical Guideline. – М.: , 0. – 0 с.
    
25. Joze Zupancic, Wita Wojtkowski, W. Gregory Wojtkowski, Stanislaw Wrycza. Evolution and Challenges in System Development. – М.: , 0. – 0 с.
    
26. Margaret L. Brandeau, William P. Pierskalla. Handbook of Operations Operations Research and Health Care: Methods and Applications (International Series in Operations Research and Management Science, 70). – М.: , 0. – 0 с.
    
27. Miriam Catterall, Pauline Maclaran, Lorna Stevens. Marketing and Feminism : Current Issues and Research (Routledge Interpretive Market Research Series). – М.: , 0. – 0 с.
    
28. Dawn Penney. Gender and Physical Education: Contemporary Issues and Future Directions. – М.: , 0. – 0 с.
    
29. Nabell A. Y. Al-Qirim, Nabeel A. Y. Al-Qirim. Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications. – М.: , 0. – 0 с.
    
30. Aryya Gangopadhyay. Managing Business With Electronic Commerce: Issues and Trends. – М.: , 0. – 0 с.
    
31. Nancy J. Johnson. Telecommuting and Virtual Offices : Issues and Opportunities. – М.: , 0. – 0 с.
    
32. Regional Currency Areas In Financial Globalization: A Survey of Current Issues. – М.: , 2005. – 0 с.
    
33. ERP and Data Warehousing in Organizations: Issues and Challenges. – М.: , 2003. – 0 с.
    
34. Advances in Quantitative Analysis of Finance and Accounting. – М.: World Scientific Publishing Company, 2005. – 236 с.
    
35. Cheng Few Lee. Advances in Quantitative Analysis of Finance and Accounting: New Series (Advances in Quantitative Analysis of Finance and Accounting, Vol. 1). – М.: World Scientific Publishing Company, 2004. – 316 с.
    
36. Raik Stolletz. Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems). – М.: , 2003. – 0 с.
    
37. Economic Policy in Sri Lanka: Issues and Debates. – М.: , 2004. – 0 с.
    
38. Michael Regester. Risk Issues And Crisis Management: A Casebook of Best Practice (Pr in Practice). – М.: , 2005. – 0 с.
    
39. Ivan E. Brick, Tavy Ronen, Cheng-Few Lee. Advances In Quantitative Analysis Of Finance And Accounting: Essays in Microstructure in Honor of David K. Whitcomb. – М.: World Scientific Publishing Company, 2006. – 268 с.
    
40. Stochastic Processes, Optimization, and Control Theory: Applications in Financial Engineering, Queueing Networks, and Manufacturing Systems/ A Volume in ... in Operations Research. – М.: , 2006. – 358 с.
    
41. Simulation Approaches in Transportation Analysis: Recent Advances and Challenges (Operations Research/Computer Science Interfaces Series). – М.: , 2005. – 400 с.
    
42. Lisa M. Schwartz, Lana M. Ruffins, Natalie L. Petouhoff. Reinventing Your Contact Center: A Manager's Guide to Successful Multi-Channel CRM. – М.: , 2006. – 272 с.
    
43. The Economics of Livestock Disease Insurance: Concepts, Issues and International Case Studies (CABI Publishing). – М.: , 2006. – 288 с.
    
44. Stephen Devereux. Overcoming Inequality in Latin America: Issues and Challenges for a New Century (Routledge Studies in Development Economics). – М.: , 2005. – 256 с.
    
45. Michel Noel, Zeynep Kantur, Angela Prigozhina. The Development of Non-Bank Financial Institutions in Ukraine: Policy Reform Strategy and Action Plan (World Bank Working Papers) (World Bank Working Papers). – М.: , 2006. – 136 с.
    
46. Gender, Race, and Ethnicity in the Workplace [Three Volumes]: Issues and Challenges for Today's Organizations. – М.: , 2006. – 928 с.
    
47. Joseph Weatherby, Emmit B. Evans, Dianne Long, Ira Reed, Olga D. Carter, Craig Arceneaux, Reginald G. Other World: Issues and Politics of the Developing World, The (7th Edition). – М.: , 2006. – 352 с.
    
48. Key Economic Developments and Prospects in the Asia-Pacific Region 2006. – М.: , 2006. – 44 с.
    
49. Institutional and Technological Change in Japan's Economy: Past and Present (Contemporary Japan). – М.: , 2006. – 208 с.
    
50. Budgeting in the States: Institutions, Processes, and Politics. – М.: , 2006. – 332 с.
    
51. Woodrow Clark, Ted Bradshaw. Agile Energy Systems: Global Lessons from the California Energy Crisis (Elsevier Topics in Global Energy Economics, Regulation and Policy). – М.: , 2004. – 510 с.
    
52. Hossein Askari, Zamir Iqbal, Abbas Mirakhor. New Issues in Islamic Finance and Economics: Progress and Challenges. – М.: , 2008. – 320 с.
    
53. Damien Kingsbury, John McKay, Janet Hunt, Mark McGillivray, Matthew Clarke. International Development: Issues and Challenges. – М.: , 2008. – 336 с.
    
54. K. V. Ramani, Dileep V Mavalankar, Dipti Govil. Strategic Issues and Challenges in Health Management. – М.: , 2008. – 288 с.
    
55. Sustainable Development in Small Island Developing States: Issues and Challenges (Economic Paper Series). – М.: , 2008. – 120 с.
    
56. Michael Regester, Judy Larkin. Risk Issues and Crisis Management in Public Relations: A Casebook of Best Practice (PR in Practice). – М.: , 2008. – 256 с.
    
57. F. Curtis Barry. Best Practices in Multichannel Operations & Fulfillment. – М.: , 2008. – 372 с.
    
58. Lixing Zou. Development-oriented Finance and Economy in China: A Historical Review and Prognostic Assesment. – М.: , 2008. – 392 с.
    
59. Lixing Zou. Development-oriented Finance and Economy in China: A Historical Review and Prognostic Assesment. – М.: , 2008. – 388 с.
    
60. A. Eydeland, Krzysztof Wolyniec. Energy And Power Risk Management: New Developments in Modeling, Pricing, And Hedging (Wiley Finance). – М.: , 2009. – 700 с.
    
61. Robert Lamb. Improving Your Bottom Line Through The Contact Center. – М.: , 2010. – 154 с.
    
62. Goncalo Jorge Morais da Costa. Ethical Issues and Social Dilemmas in Knowledge Management: Organizational Innovation. – М.: , 2010. – 359 с.
    
63. Alnoor Bhimani and Michael Bromwich. Management Accounting: Retrospect and Prospect. – М.: CIMA Publishing, Elsevier, 2010. – 150 с.
    
64. Mark A. Franklin, Patrick Crowley, Haldun Hadimioglu, Peter Z. Onufryk. Network Processor Design: Issues and Practices, Volume 1. – М.: Morgan Kaufmann, 2002. – 338 с.
    
65. Nicky Jackson. Violence in Intimate Relationships: Examining Sociological and Psychological Issues. – М.: , 2010. – 240 с.
    
66. Environmental Issues and Waste Management Technologies in the Ceramic and Nuclear Industries XI. – М.: , 2006. – 248 с.
    
67. Sara Czaja. Aging and Work – Issues and Implications in a Changing Landscape. – М.: , 2009. – 456 с.
    
68. R WHITE. White: Political Issues In ?nursing? – Past Presen T And Future (pr Only). – М.: , 1986. – 196 с.
    
69. Maninder Jeet Kaur,Moin Uddin and Harsh Verma. Capacity Analysis of Cognitive Radio using Soft Computing Techniques. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
70. Bilal Muhammad Khan and Rabia Bilal. Quality of Service Issues and Challenges of Mobile Sensor Networks. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
71. Arash Miranian and Mahdi Zarif. A Detailed Review on MTDC Grids- Technical Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
72. Masoud Bahmai. Lean Implementation in Rosti AB: Opportunities and Challenges. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
73. SANTOSH RAJ PANDEY. Sustainable Use of Reclaimed Water for Irrigation Purposes. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
    
74. Ammar J. Al Khateeb and Issam A. Al-Khatib. Solid Waste Managment. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
    
75. Gnana Stanley Jaya kumar and B. V. Muralidhar. Globalisation - Partnerships, Problems and Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
76. Eden Mati and David Macharia. Influence of Water Supply on Quality of Life for Urban Slum Dwellers. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
77. Tengku Intan Marlina Tengku Mohd Ali and Salinah Ja'afar. Indexes of Adolescent Knowledge in Youth Novel. – М.: Scholars' Press, 2015. – 56 с.
    
78. Christopher Agbedo. Multilingualism in Nigeria: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2013. – 312 с.
    
79. Zandi Lesame and Blessing Mbatha. South African Technology Issues and Policies. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
    
80. Halimah Awang and Loo-See Beh. Public Administration: Issues and Paradigms of Development. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
81. Hamid Reza Naji,Mohd. Hamami Sahri and Edi Suahimi Bakar. Wood Variation: In Correlation with Planting Density and Clone. – М.: LAP Lambert Academic Publishing, 2013. – 228 с.
    
82. Md. Mizanoor Rahman and Jayant K. Routray. Peri-Urban Economic Transformation of Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
83. Dauda K. A.,Oyebode Y. O. and Asonibare R. O. Environmental Impact Assessment (EIA) of Kwara State Polytechnic Dam. – М.: LAP Lambert Academic Publishing, 2014. – 240 с.
    
84. Faith Mabiki,James Clark and Louise Summerton. Greener Products: Opportunities and Challenges for Surfactants. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
85. Awad Alrashdi. Tributyltin In The Environment:Key Issues and Novel Analysis Methods. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
86. Fatima Al-Saeed,Shaker I. Easa and Jenan M. Al-Mukh. Theoretical Study in Doping Process: Ion Implantation and Diffusion. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
87. Manoj Kumar Singh and Manjari Singh. Understanding Adolescence. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
    
88. Oladipupo Sunday Layi. Roadmap to Nigerian Democracy: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
89. Devapriya Sanyal. From Text to Screen: Issues and Images in Schindler's List. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
90. Biswajit Das and Basanta Kumar Sahani. Journey of Slum Dwellers: A Socio-Eco-Environmental Crusade. – М.: LAP Lambert Academic Publishing, 2012. – 336 с.
    
91. Sajad Padder. India-Pakistan Composite Dialogue Process: Issues and Actions. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
    
92. Rosette Gilda Librea and Valentino Baac. Where does human rights stand in a world of divides and trade-offs?. – М.: LAP Lambert Academic Publishing, 2013. – 448 с.
    
93. David Ruzirampuhwe. A framework for e-government implementation in Developing Countries. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
94. Biswajit Das and San Badhei. Socio-Economic Journey of an Impoverished Eastern Indian State. – М.: LAP Lambert Academic Publishing, 2011. – 308 с.
    
95. Hilal Wani and Sakina Khazir. Conflict Resolution In Jammu & Kashmir: Issues And Challenges. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
    
96. Nguyen Tan Phat. Issues of Transitional Economy in Vietnam. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
97. Adelina Adenan. Issues & Challenges In The Business Strategy Of Hai-O Ent. Berhad. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
98. Abdelkareem Ahmed and Ruqian Zhao. Corticosterone In ovo Programs Growth, Behavior and Ovary Functions. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
    
99. Mahendra Singh Ashawat and Nilima Kanwar Hada. Ethical Guideline on Paediatric Drug Development; Regulatory Aspects. – М.: LAP Lambert Academic Publishing, 2013. – 252 с.
    
100. Ashutosh Pareek,Divya Goswami and Mahendra Singh Ashawat. Herbs In New Era Of Cosmaceuticals: Opportunity And Challenges. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
101. Muhammad Irfan,Sajid Mehmood and Nusrat Riaz Ch. Current Dengue Trends in Pakistan, India, Sri Lanka and Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
102. David Manyanga and Lawrencia Mushi. Pay for Performance in Providing Quality Immunisation Services. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
103. Cihangir Ertaban. Call Center Staffing and Shift Optimization. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
104. Girma Kassa. Issues of Expropriation:The Law and the practice in Oromia. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
105. Gopal Sharma. English in Ethiopia: Issues and Perspectives. – М.: LAP Lambert Academic Publishing, 2013. – 288 с.
     
106. Ali Derakhshan and Ali Shahrzad. Incidental Vocabulary Learning in EFL Contexts. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
107. Abbas Ghanbari. Issues and Challenges of New ICT for Development. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
     
108. Chipo Dzikite,Chipo Dzikite and Sandra Mashiba. Fashion modeling in Zimbabwe:Constraints and Challenges. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
109. Sian Morgan and Elisabeth Taylor. ESL Students' Transition into Mainstream Secondary Schools. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
110. Muntean Vasile Horia,Otesteanu Marius and Muntean Gabriel-Miro. QoS-oriented Multimedia Delivery over 4G Wireless Networks. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
     
111. Chithra R. and Sarat Kumar Patra. Use of RNS based Pseudo Noise Sequence. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
112. Jiantao Gu,Jun Zheng and Jixun Song. WLAN Monitoring and Management System. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
113. A. F. M. Shahen Shah,Md. Shariful Islam and Mohammad Shah Alam. Cooperative Communication In Wireless Networks. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
114. Mark-Oliver Kevor. e-Counseling Implementation in Institutions of Higher Learning. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
115. Michael Ilogu. CRM in Education. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
116. Ivo Nkwenji. Successful GIS Implementation in Municipal Asset Management. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
     
117. Muhammad Qaisar Hanif and Umar Sajjad Rizvi. Issues and Challenges of Requirement Elicitation in Large Web Projects. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
118. Ali Pesaranghader and Norwati Mustapha. Web Focused Crawlers. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
     
119. UMAR SAJJAD and Muhammad Qaisar Hanif. Issues and Challenges of Requirement Elicitation in Large Web Projects. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
120. Vamsi Marepalli. Basel II-Progress of Implementation in Indian Commercial banks. – М.: LAP Lambert Academic Publishing, 2011. – 128 с.
     
121. Amandeep Kaur Arora and Babli Dhiman. Issues and Challenges Faced by SMEs. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
122. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с.
     
123. Karen Chouinard. Constraints for Leading in the Call Center Environment. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
124. Syeedun Nisa and Rahela Farooqi. Female Expatriate Managers: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
125. Anooj Ayrga. Small and Medium Enterprises: Issues and Challenges. – М.: Scholars' Press, 2013. – 96 с.
     
126. Ayub Khan Dawood D. and Sowmya K. R. Trends and Challenges in Entrepreneurship & Business. – М.: Scholars' Press, 2014. – 76 с.
     
127. Fei Wei. Adoption and Implementation of IFRS/IAS in China. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
128. Dalbir Singh. CRM in Service Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
     
129. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
130. Aliyu Olayemi Abdullateef. CRM implementation in inbound Contact Center: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
     
131. Amirhossein Mohtasebi. Failure Elements of Implementing CRM Systems in Malaysian Enterprises. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
132. Hollis (Holly) Burkett. Change Capacity and Sustainable ROI Implementation in HRD Practice. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
     
133. Eugene I. Pradeepkumar J. and Panchanatham N. Issues and Strategies of Managing E-learning Services. – М.: LAP Lambert Academic Publishing, 2014. – 252 с.
     
134. Hamdi Ali and Uzziel Hategekimana. Analysis of the performance of Microfinance Institutions. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
135. Jyoti Purohit. Disaster Management in India: Structure and Challenges. – М.: LAP Lambert Academic Publishing, 2013. – 324 с.
     
136. Seyed Mehdi Mousavi Davoudi and Mandeep Singh. Organizational Behavior and Human Resource Management. – М.: LAP Lambert Academic Publishing, 2014. – 400 с.
     
137. Mohammedhussen Mama Irbo and Adisu Fanta Bate. The Study of Change Management in Selected Organization in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
138. Hassan Danial Aslam and Zahra Abbasi. Analyzing Students' Learning Satisfaction Factors in HEIs of Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
139. Vaithiyanathan Gurumoorthy,Venkatesan K. and Sivaramakrishnan S. The Dynamic Vedic Multiplier Implemented in FPGA for DSP applications. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
140. Jastinder Singh Dhindsa. Lean Intervention (5S) in a Health Center Pharmacy. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     

Лучшие результаты

Дополнительные результаты

1. Опыт внедрения Siebel CRM в "Ингосстрах". В. Великанов, "Консультант", № 17, сентябрь 2007.
2. Клиентоориентированный подход и стратегия CRM как основы поддержки и развития продаж страховой компании. А.Ю. Шварев, "Организация продаж страховых продуктов", № 5, сентябрь-октябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Фронтовые процессы в идеальном CRM. А.В. Павлов, "Организация продаж банковских продуктов", № 3, III квартал 2007.
5. CRM в банках - большие резервы скрыты в простых решениях. Е.В. Борисенко, Б.М. Шлаин, "Организация продаж банковских продуктов", № 2, II квартал 2007.
6. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
7. АБС и CRM: не борьба, а сотрудничество. Ю. Амириди, "БДМ. Банки и деловой мир", № 1, январь 2007.
8. CRM для корпоративного банкинга. А.В. Павлов, "Банковское кредитование", № 1, январь-февраль 2007.
9. CRM-системы в российских банках. А. Павлов, "Банковское дело в Москве", № 12, декабрь 2006.
10. Ставка делается на CRM-технологию и новые банковские продукты. Е.Е. Смирнов, "Управление в кредитной организации", № 4, июль-август 2006.
11. CRM - управление клиентскими отношениями благодаря интернет-инструментам. Н.Н. Ермошкин, А. Тарасов, "Банковский ритейл", № 3, III квартал 2006.
12. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
13. Медлить с внедрением CRM не стоит. интервью с С. Смирновым, партнером консалтинговой компании Expert-Group. О. Сизова, "Консультант", № 11, июнь 2006.
14. Применение CRM-систем и их элементов в сall-центрах банков. В. Фрейнкман, М. Буданова, "Банковское дело в Москве", № 5, май 2006.
15. CRM - клиентский подход в коммерческих банках. А. Байбурина, "Банковское дело в Москве", № 5, май 2006.
16. Contact. Методология учета с точки зрения организатора системы. Л. Хлунова, "Бухгалтерия и банки", № 5, май 2006.
17. CRM-форум "Клиент банка - больше, чем клиент". Е.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 5, май 2006.
18. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006.
19. Развитие профессионализма менеджеров по рекламе: CRM в действии. Е. Будай, Е. Моргунов, "Управление персоналом", № 4, февраль 2006.
20. Политика и управляющий комитет CRM-проекта. А. Павлов, "Банковское дело в Москве", № 1, январь 2006.
21. Риски внедрения CRM в банках. А. Палевич, "Банковское дело в Москве", № 1, январь 2006.
22. Залог успешного поиска - оперативная обратная связь между заказчиком и рекрутером. интервью с М.Ф. Кулеевой, директором кадрового агентства Vip contact. "Управление персоналом", № 24, декабрь 2005.
23. Пять признаков правильного CRM-подрядчика. А. Павлов, "Банковское дело в Москве", № 11, ноябрь 2005.
24. CRM - технологии становятся жизненной потребностью. И.Е. Смирнов, "Расчеты и операционная работа в коммерческом банке", № 11, ноябрь 2005.
25. CRM-системы в банковском бизнесе. В. Галь, "Финансовая газета", № 43, 44, октябрь, ноябрь, 2005.
26. CRM в банке - это реальность. "Банковское дело в Москве", № 9, сентябрь 2005.
27. Роль CRM-систем в повышении эффективности бизнеса. А. Маляревский, "Финансовая газета", № 33, август 2005.
28. Состояние CRM в российских банках. А. Павлов, "Банковское дело в Москве", № 8, август 2005.
29. CRM-стратегия как "Раз-два-три". А. Павлов, "Банковское дело в Москве", № 7, июль 2005.
30. Тренер должен любить людей. интервью со С. Ивановой, старшим партнером, тренером-консультантом KPG Training Center Ivanova & Lebedeva. "Управление персоналом", № 12, июнь 2005.
31. CRM и информационная безопасность. А. Школьников, "Банковское дело в Москве", № 5, май 2005.
32. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
33. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
34. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
35. CRM: формирование клиентской лояльности в банках. М. Бар-Бирюкова, "Финансовая газета", N 24, июнь 2011 г.
36. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
37. Внедрение CRM-системы: анализ российской практики. А. Замыслов, "Финансовая газета", N 45, ноябрь 2010 г.
38. Клиентская служба и CRM-система ресторана в состоянии эффективно управлять "воронкой продаж". Е. Петренко, "Управление персоналом", N 20, октябрь 2010 г.
39. Неравная дуэль: ежедневник или CRM?. Е. Астапенко, Н. Рахманкулова, "Бухгалтерия и банки", N 8, август 2010 г.
40. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
41. CRM-Системы: контроль работы менеджеров по продажам. С. Гара, "Финансовая газета. Региональный выпуск", N 21, май 2010 г.
42. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
43. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
44. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
45. Проблемы внедрения и использования CRM-технологии в страховых компаниях. Г.Б. Ермолаев, "Организация продаж страховых продуктов", № 4, июль-август 2009.
46. Работа с платежами CONTACT в приложении "Интернет-клиент для физических лиц". А. Козлов, "Банковский ритейл", № 1, I квартал 2009.
47. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
48. CRM - инструмент управления взаимоотношениями государства с гражданами. А. Драчук, "Финансовая газета. Региональный выпуск", № 37, сентябрь 2008.
49. Легкое CRM-решение для банков. А. Манин, "БДМ. Банки и деловой мир", № 9, сентябрь 2008.
50. Внедрение CRM-системы в сфере кредитования физических лиц. В. Белан, "Финансовая газета. Региональный выпуск", № 14, апрель 2008.
51. Опираясь на эффективные CRM-системы. И.Е. Смирнов, "Банковский ритейл", № 1, I квартал 2008.