Результаты поиска

Лучшие результаты

1. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
   

Дополнительные результаты

1. Francesco M. Bongiovanni. The Decline and Fall of Europe. – М.: , 2012. – 312 с.
   
2. Jacques C. Augustin. The Art and Craft of Building a Life Insurance Agency. – М.: , 2012. – 136 с.
   
3. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
4. Giorgio Gandellini, Alberto Pezzi, Daniela Venanzi. Strategy for Action - I: The Logic and Context of Strategic Management (SpringerBriefs in Business). – М.: , 2012. – 95 с.
   
5. Albert N. Link, Michael B. Boger. The Art and Science of Business Valuation. – М.: , 0. – 0 с.
   
6. Roy Church. The Rise and Decline of the British Motor Industry (New Studies in Economic and Social History, 24). – М.: , 0. – 0 с.
   
7. Jeannette Lasansky, Virginia Gunn, Oral Traditions Project. The History and Magic of Honeycomb. – М.: , 0. – 0 с.
   
8. Susan J. Terrio. Crafting the Culture and History of French Chocolate. – М.: , 0. – 0 с.
   
9. Christopher H. Johnson. The Life and Death of Industrial Languedoc, 1700-1920. – М.: , 0. – 0 с.
   
10. Norman Brinker, Donald T. Phillips. On the Brink: The Life and Leadership of Norman Brinker. – М.: , 0. – 0 с.
    
11. Ann Field Alexander. Race Man: The Rise and Fall of the "Fighting Editor," John Mitchell Jr. – М.: , 0. – 0 с.
    
12. William Manchester. The Arms of Krupp: The Rise and Fall of the Industrial Dynasty that Armed Germany at War. – М.: Back Bay Books, 2003. – 992 с.
    
13. Gilbert Holland Montague. The Rise and Progress of the Standard Oil Company. – М.: , 0. – 0 с.
    
14. John C. Haltiwanger, Julia I. Lane, James R. Spletzer, Jules J. M. Theeuwes, Kenneth R. Troske. The Creation and Analysis of Employer-Employee Matched Data. – М.: , 0. – 0 с.
    
15. Howard Raiffa. Negotiation Analysis : The Science and Art of Collaborative Decision Making. – М.: Belknap Press, 2003. – 576 с.
    
16. Carrie A. Meyer. The Economics and Politics of NGOs in Latin America. – М.: , 0. – 0 с.
    
17. Howard Raiffa. The Art and Science of Negotiation. – М.: Harvard University Press, Belknap Press, 2003. – 374 с.
    
18. Robert G. Picard. The Economics and Financing of Media Companies (Business, Economics, and Legal Studies Series). – М.: , 0. – 0 с.
    
19. Kent E. Portney. Taking Sustainable Cities Seriously: Economic Development, the Environment, and Quality of Life in American Cities (American and Comparative Environmental Policy). – М.: , 0. – 312 с.
    
20. Declan Hayes. Japan's Big Bang: The Deregulation and Revitalizatiion of the Japanese Economy. – М.: , 0. – 0 с.
    
21. Bonnie Wesorick. The Closing and Opening of a Millennium : A Journey From Old to New Relationships in the Work Setting. – М.: , 0. – 0 с.
    
22. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
    
23. Richard Lepsinger, Anntoinette D. Lucia. The Art and Science of 360 Degree Feedback. – М.: , 0. – 0 с.
    
24. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
25. Albert Fishlow, Karen Parker. Growing Apart: The Causes and Consequences of Global Wage Inequality. – М.: , 0. – 0 с.
    
26. National Research Council and Institute of Medicine, Committee on the Health and Safety Implications of Child Labor. Protecting Youth at Work: Health, Safety, and Development of Working Children and Adolescents in the United States. – М.: , 0. – 0 с.
    
27. Stanley Aronowitz. The Death and Rebirth of American Radicalism. – М.: , 0. – 0 с.
    
28. Energy Policy Forum, Paul Runci Rapporteur, Roger W. Sant, John A. Riggs, the Environment and the Economy Program on Energy, Paul Runci. After Kyoto : Are There Rational Pathways to a Sustainable Global Energy System?. – М.: , 0. – 0 с.
    
29. Paul Barton. Susu and Susunomics: The Theory and Practice of Panafrican Economic, Racial and Cultural Selfpreservation. – М.: , 0. – 0 с.
    
30. Mark S. Joshi. The Concepts and Practice of Mathematical Finance. – М.: Cambridge University Press, 2004. – 492 с.
    
31. Allin F. Cottrell, Michael S. Lawlor, John H. Wood. The Causes and Costs of Depository Institution Failures (Innovations in Financial Markets and Institutions, Vol 9). – М.: , 0. – 0 с.
    
32. Karlheinz Kautz, Jan Pries-Heje. Diffusion and Adoption of Information Technology: Proceedings of the First Ifip Wg 8.6 Working Conference on the Diffusion and Adoption of Information Technology, Oslo, Norway, October 1995. – М.: , 0. – 0 с.
    
33. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
34. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
35. Gerard J. Tellis, Gerald J. Tellis. Effective Advertising: Understanding When, How, and Why Advertising Works (Marketing for a New Century, 168). – М.: , 0. – 0 с.
    
36. Antonella Cupillari. The Nuts and Bolts of Proofs, Third Edition. – М.: , 2005. – 0 с.
    
37. The Law And Economics Of Child Support Payments. – М.: , 2004. – 0 с.
    
38. Martin Myant. The Rise and Fall of Czech Capitalism: Economic Development in the Czech Republic Since 1989. – М.: , 2003. – 0 с.
    
39. Crisis and Renewal in Twentieth Century Banking: Exploring the History and Archives of Banking at Times of Political and Social Stress (Studies in Banking History). – М.: , 2004. – 0 с.
    
40. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
41. Yolanda Brunson-Sarrabo. The Ins and Outs of the Fashion Industry?From a Fashion Insider. – М.: , 2005. – 0 с.
    
42. Lee Schlenker. The Effective Organization : The Nuts and Bolts of Business Value. – М.: , 2005. – 0 с.
    
43. Steven A. Cavaleri. Knowledge Leadership : The Art and Science of the Knowledge-based Organization (KMCI Press). – М.: , 2005. – 0 с.
    
44. Eithne Quinn. Nuthin' but a "G" Thang : The Culture and Commerce of Gangsta Rap (Popular Cultures, Everyday Lives). – М.: , 2004. – 264 с.
    
45. Howard Raiffa. Negotiation Analysis: The Science and Art of Collaborative Decision Making. – М.: , 2007. – 576 с.
    
46. Thomas Richter. The 30-Second Storyteller: The Art and Business of Directing Commercials (Aspiring Filmmaker's Library). – М.: , 2006. – 320 с.
    
47. Lynn Grodzki, Wendy Allen. The Business and Practice of Coaching: Finding Your Niche, Making Money, and Attracting Ideal Clients. – М.: W. W. Norton & Company, Inc., 2005. – 320 с.
    
48. Addison Wiggin. The Demise of the Dollar... and Why It's Great For Your Investments. – М.: , 2005. – 218 с.
    
49. Moral Leadership: The Theory and Practice of Power, Judgement and Policy (J-B Warren Bennis Series). – М.: , 2006. – 400 с.
    
50. The United States Department of Labor. Occupational Outlook Handbook, 2006-2007 edition (Occupational Outlook Handbook (Mcgraw)). – М.: , 2006. – 696 с.
    
51. Tom Bower. Outrageous Fortune: The Rise and Ruin of Conrad and Lady Black. – М.: , 2006. – 448 с.
    
52. Gunnar Lind Haase Svendsen, Gert Tinggaard Svendsen. The Creation And Destruction Of Social Capital: Entrepreneurship, Co-Operative Movements and Institutions. – М.: , 2004. – 224 с.
    
53. Neill Nugent. The Government and Politics of the European Union. – М.: , 2006. – 630 с.
    
54. Jeffrey Liker. Toyota Culture: The Heart and Soul of the Toyota Way. – М.: McGraw-Hill, 2007. – 288 с.
    
55. Lee J. Colan. Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. – М.: , 2008. – 204 с.
    
56. Malcolm S. Salter. Innovation Corrupted: The Origins and Legacy of Enron's Collapse. – М.: , 2008. – 544 с.
    
57. Mark Shipman. The Next Big Investment Boom: Learn the Secrets of Investing from a Master and How to Profit from Commodities. – М.: , 2008. – 192 с.
    
58. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
    
59. The Editors of Community Association Management Insider. Community Association Management Answer Book. – М.: , 2008. – 171 с.
    
60. The Editors of Apartment Building Management Insider. Apartment Management Compliance and Profitability Guide. – М.: , 2008. – 716 с.
    
61. Bryan Burrough. The Big Rich: The Rise and Fall of the Greatest Texas Oil Fortunes. – М.: , 2009. – 480 с.
    
62. Robert O'Donoghue and A. Jorge Padilla. The Law and Economics of Article 82 EC. – М.: Hart Publishing, 2006. – 782 с.
    
63. Peter Caldwell. Broxburn Shale: The Rise and Fall of an Industry. – М.: , 2010. – 158 с.
    
64. Environmental, and Other External Costs and Benefits of Energy Production and Consumption Committee. Hidden Costs of Energy: Unpriced Consequences of Energy Production and Use. – М.: , 2010. – 506 с.
    
65. Mark Ingebretsen. The Guts and Glory of Day Trading: True stories of day traders who made (or lost) $1,000,000. – М.: , 2010. – 304 с.
    
66. William K. Balzer. Lean Higher Education: Increasing the Value and Performance of University Processes. – М.: , 2010. – 312 с.
    
67. William Jones. Keeping Found Things Found: The Study and Practice of Personal Information Management. – М.: , 2010. – 448 с.
    
68. Susan Carr. The Art and Business of Photography. – М.: , 2011. – 60 с.
    
69. Mary Miller, Karl Taube. An Illustrated Dictionary of the Gods and Symbols of Ancient Mexico and the Maya. – М.: Thames and Hudson, 1997. – 216 с.
    
70. Cecie Starr, Ralph Taggart. Volume 2 - Evolution of Life (Biology: the Unity and Diversity of Life). – М.: , 2008. – 112 с.
    
71. Cecie Starr, Ralph Taggart. Volume 3 - Diversity of Life (Biology: the Unity and Diversity of Life). – М.: , 2008. – 472 с.
    
72. Cecie Starr, Ralph Taggart. Volume 4 - Plant Structure and Function (Biology: The Unity and Diversity of Life). – М.: , 2008. – 112 с.
    
73. Cecie Starr, Ralph Taggart. Volume 5 - Animal Structure and Function (Biology: the Unity and Diversity of Life). – М.: , 2008. – 304 с.
    
74. Cecie Starr, Ralph Taggart. Volume 6 - Ecology and Behavior (Biology: the Unity and Diversity of Life). – М.: , 2008. – 160 с.
    
75. Naomi Flynn. The Learning and Teaching of Reading and Writing. – М.: , 2006. – 240 с.
    
76. Sutton And Sons Ltd. The Culture of Vegetables and Flowers from Seeds and Roots: Also a Year's Work in the Vegetable Garden, Remarks on the Rotation and Chemistry of Crops. – М.: , 2010. – 326 с.
    
77. Jane Jacobs. The Death and Life of Great American Cities. – М.: Modern Library, 1993. – 624 с.
    
78. Donald La Rocca. Warriors of the Himalayas: Rediscovering the Arms and Armor of Tibet. – М.: The Metropolitan Museum of Art, 2006. – 320 с.
    
79. Mario Polese. The Wealth and Poverty of Regions – Why Cities Matter. – М.: , 2010. – 256 с.
    
80. George Akerlof. Animal Spirits – How Human Psychology Drives the Economy and Why It Matters for Global Capitalism. – М.: , 2010. – 256 с.
    
81. Daniel Chirot. Why Not Kill Them All – The Logic and Prevention of Mass Political Murder. – М.: , 2010. – 288 с.
    
82. Andrew Boon and Jennifer Levin. The Ethics and Conduct of Lawyers in England and Wales. – М.: , 2011. – 454 с.
    
83. The Legal Advisory Panel of the Aviation Working Group. Advanced Contract and Opinion Practices under the Cape Town Convention. – М.: , 2011. – 76 с.
    
84. Robert O'Donoghue and A Jorge Padilla. The Law and Economics of Article 82 EC. – М.: , 2011. – 752 с.
    
85. Matteo Ortino. The Construction and Regulation of a Single European Market in Investment Services. – М.: , 2011. – 304 с.
    
86. Jan Sparkman. Lucy J.: The Life and Times Of an Early Feminist. – М.: , 2011. – 210 с.
    
87. The Faculty of Thunderbird, The American Graduate School of International Management. Thunderbird on Global Business Strategy. – М.: , 2000. – 362 с.
    
88. Jean–charles Rochet. Why Are There So Many Banking Crises? – The Politics and Policy of Bank Regulation. – М.: , 2008. – 336 с.
    
89. Taylor Walsh. Unlocking the Gates – How and Why Leading Universities are Opening Up Access to Their Courses. – М.: , 2011. – 320 с.
    
90. Claude Combes. Parasitism: The Ecology and Evolution of Intimate Interactions. – М.: University of Chicago Press, 2001. – 744 с.
    
91. The Food and Beverage Institute. Cooking Essentials for the New Professional Chef®. – М.: , 1996. – 816 с.
    
92. Peter Grant. How and Why Species Multiply – The Radiation of Darwin?s Finches. – М.: , 2011. – 256 с.
    
93. Bill Stinnett. Think Like Your Customer: A Winning Strategy To Maximize Sales By Understanding And Influencing How And Why Your Customers Buy. – М.: McGraw-Hill, 2004. – 288 с.
    
94. Toyota Culture: The Heart And Soul Of The Toyota Way. – М.: , 2011. – 288 с.
    
95. Engaging The Hearts And Minds Of All Your Employees: How To Ignite Passionate Performance For Better Business Results. – М.: , 2011. – 204 с.
    
96. Stanford J. Shaw. History of the Ottoman Empire and Modern Turkey: Volume 1: Empire of the Gazis: The Rise and Decline of the Ottoman Empire 1280-1808. – М.: Cambridge University Press, 1997. – 372 с.
    
97. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
    
98. Margaret L. Moses. The Principles and Practice of International Commercial Arbitration. – М.: Cambridge University Press, 2012. – 392 с.
    
99. Brown, Archie. The Rise and Fall of Communism. – М.: , 2014. –  с.
    
100. P. Mathialagan,N. Vimal Rajkumar and K. Senthilkumar. Estimating the Quantity and Quality of Poultry Litter in Tamilnadu. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
101. Basil Akinnuli,Kamoru Oladosu and Mondiu Durowoju. Development of Software for the Design and Drafting of Helical Gears. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
     
102. Fidelis Ajayi Anyan. The Roles and Responsibilities of the Project Team and manager. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
103. Alexey Moisseyev and . University of Nebraska. Effect of Social Media on Crowd Funding Project Results. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
     
104. Habtamu Legesse. The Development and Constraints of Press Freedom in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
105. Rakshit Bhattacharjee and Tulshi Kumar Das. The Role and Status of the Women Living in Slum. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
106. Guangchao Zhu. Temperatures and the growth and development of apple trees. – М.: LAP Lambert Academic Publishing, 2010. – 56 с.
     
107. Meer Muhammad Khan,Abdul Rashid Khilji and Syed Asmatullah Taran. Effects of Row Spacing on the Growth and Yield of Sunflower Varieties. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
108. Raja Mohib Muazzam Naz,SHER MUHAMMAD and ABDUL HAMID. EFFECT OF BORON ON THE GROWTH AND YIELD OF TOMATO. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
109. Jidnyasa Gujar,Monica Valecha and Sachin Gadakh. Understanding the characteristics and causes of Down Syndrome. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
110. Hussein Hamad and El Fatih El Amin. The Signs and Symptoms of Tempromandibular Disorder (Tmd). – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
111. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
     
112. Onyeka Igwe and Clement Ilodigwe Oha. The Law and Conduct of Elections in Nigeria. – М.: LAP Lambert Academic Publishing, 2015. – 216 с.
     
113. Mai Zaki. The Semantics and Pragmatics of Demonstratives in English and Arabic. – М.: LAP Lambert Academic Publishing, 2012. – 364 с.
     
114. ABNER NYAMENDE. The Life and Works of Isaac Williams Wauchope (Citashe or Dyoba). – М.: LAP Lambert Academic Publishing, 2013. – 296 с.
     
115. Mohammad Salehi and Hemaseh Bagheri Sanjareh. On the Reliability and Validity of Grammaticality Judgment Tests. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
116. Musa Bara'u Gamji. The Role and Use of Video in Tertiary classroom. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
117. Shepherd Urenje. THE RELATIONSHIP BETWEEN THE DEVELOPMENT AND USE OF TEACHING. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
118. Olumoye Mosud. The Roles and Impact of Information Technology on the Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
119. Md. Rabiul Islam,Md. Fayzur Rahman and Faculty of Electrical-Computer Engineering RUET Rajshahi Bang. IMPROVEMENT OF NOISE ROBUST SPEAKER IDENTIFICATION. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
120. Muhammad Hanif and Hamza Niaz. The role and usefulness of VCVR in motor impairment rehabilitation. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
121. Wei Gao,Tianwei Xu and Yungang Zhang. Some Topics on the Sparsity and Vulnerability of Ontology. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
122. Braja Podder. Factors Influencing the Adoption and Usage of Internet Banking. – М.: LAP Lambert Academic Publishing, 2010. – 204 с.
     
123. Mary Kilonzo and . School of Business, Kenyatta University. How firms compete. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
124. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
125. Samuel Ntsiful and Makiwa Mwenechanya. The Independence and Objectivity of the Internal Auditor. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
126. Maher Dara. The development and alignment of value networks and business models. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
127. Timothy Lucas. Exploring the Background and Motivations of Social Entrepreneurs. – М.: Scholars' Press, 2014. – 120 с.
     
128. Godfred Owusu-Bempah,Emmanuel Attah Kumah and Dennis Amoako. The Importance Of Supplier Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
129. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
130. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
131. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
132. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
133. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
134. Roopali Bajaj and Shalini Sinha. Dynamics of Employee Relationship Management. – М.: Scholars' Press, 2012. – 204 с.
     
135. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
136. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
137. Esayas Weldetinsae. The status and implementation of cooperative learning in Mathematics. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
138. Mudassar Ali. CRM activities in the growth and expansion of hotel industry. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
139. Ethel Rompilla and The New York School of Interior Design. Color for Interior Design. – М.: , 2005. – 224 с.
     
140. The Art and Making of Kong. Skull Island. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
4. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
5. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
6. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
7. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
8. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
9. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
10. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
11. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
12. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
13. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
14. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
15. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
16. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
17. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
18. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
19. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
20. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
21. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
22. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
23. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
24. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
25. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
26. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
27. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
28. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
29. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.