Результаты поиска

Лучшие результаты

1. Cailein Gillespie. Customer Service Skills CD-Rom. – М.: , 2010. – 32 с.
   

Дополнительные результаты

1. Richard D. Harroch. Business Contracts Kit for Dummies (With CD-ROM). – М.: For Dummies, 0. – 330 с.
   
2. Lloyd C. Finch. Telephone Courtesy & Customer Service (Fifty-Minute Series.). – М.: , 0. – 0 с.
   
3. Claudyne Wilder, Jennifer Rotondo. Point, Click & Wow! (With CD-ROM). – М.: , 0. – 0 с.
   
4. Sandra Podesta, Andrea Paxton. 201 Killer Cover Letters (CD-ROM edition). – М.: McGraw-Hill, 2003. – 288 с.
   
5. Maxine Kamin. Customer Service Training. – М.: ASTD Press, 2002. – 212 с.
   
6. Michele Granger, Tina Sterling. Fashion Entrepreneurship: Retail Business Planning (+ CD-ROM). – М.: Fairchild Books & Visuals, 2006. – 416 с.
   
7. Neville Lake, Kristen Hickey. Customer Service Workbook. – М.: , 0. – 0 с.
   
8. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
   
9. Robert W Lucas. Customer Service: Skills and Concepts for Success, Student Edition. – М.: , 0. – 0 с.
   
10. Career Solutions Training Group. Quick Skills: Customer Service: Learner Guide. – М.: , 0. – 0 с.
    
11. Michael Young. Mastering Customer Service. – М.: , 0. – 0 с.
    
12. Andrew E. Schwartz. Customer Service PowerPoint Content. – М.: , 0. – 0 с.
    
13. World Investment Report 2004: The Shift Towards Services (Set of Book & CD-ROM) (World Investment Report). – М.: , 2004. – 0 с.
    
14. Jillian Mercer. May I Help You?: Great Customer Service for Small Business. – М.: , 2004. – 0 с.
    
15. Darryl S. Doane. 50 Activities for Achieving Excellent Customer Service. – М.: , 2003. – 0 с.
    
16. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
    
17. Nanette B. Sayles. Professional Review Guide for the CHP, CHS, CHSP Examinations 2004 Edition with Interactive CD-ROM. – М.: , 2004. – 0 с.
    
18. Ready to Use: Investor Rights Agreement for Venture Capital Deals - Contract Samples on CD-Rom That Can be Customized to Fit Your Needs (Ready to Use). – М.: , 2004. – 0 с.
    
19. Alexander A. P. Singha. Ready to Use: Venture Capital Term Sheets - Contract Samples on CD-Rom That Can be Customized to Fit Your Needs (Ready to Use). – М.: , 2004. – 0 с.
    
20. Edward Haman. "Power of Attorney Handbook, 6E (+ CD-ROM)" (Power of Attorney Handbook). – М.: Sphinx Publishing, 2006. – 368 с.
    
21. Elaine K. Harris. Customer Service: A Practical Approach (4th Edition). – М.: , 2006. – 192 с.
    
22. Lora Arduser, Douglas Robert Brown. HACCP & Sanitation in Restaurants and Food Service Operations: A Practical Guide Based on the USDA Food Code With Companion CD-ROM. – М.: Atlantic Publishing Company, 2005. – 552 с.
    
23. David L. Butler. Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance). – М.: , 2004. – 178 с.
    
24. Leo Jones, Richard Alexander. New International Business English: Student's Book (+ CD-ROM). – М.: Cambridge University Press, 2006. – 176 с.
    
25. Irene Barrall, Nikolas Barrall. Intelligent Business: Pre-Intermediate: Skills Book (+ CD-ROM). – М.: Pearson Education Limited, 2006. – 112 с.
    
26. Irene Barrall, Nikolas Barrall. Intelligent Business: Pre-Intermediate: Workbook (+ CD-ROM). – М.: Pearson Education Limited, 2007. – 96 с.
    
27. Irene Barrall, Christine Johnson. Intelligent Business: Upper-Intermediate: Skills Book (+ CD-ROM). – М.: Pearson Education Limited, 2007. – 112 с.
    
28. Louise Pile. Intelligent Business: Upper Intermediate: Workbook (+ CD-ROM). – М.: Pearson Education Limited, 2006. – 96 с.
    
29. Guy Brook-Hart. Business Benchmark Upper-Intermediate Student's Book (+ CD-ROM). – М.: Cambridge University Press, 2007. – 184 с.
    
30. Mark Ibbotson, Bryan Stephens. Business Start-Up 1: Workbook (+ CD-ROM). – М.: Cambridge University Press, 2006. – 64 с.
    
31. Bob Dignen, Steve Flinders, Simon Sweeney. English365: Personal Study Book 1: For Work and Life (+ CD-ROM). – М.: Cambridge University Press, 2007. – 96 с.
    
32. South-Western Educational Publishing. The 16 Career Clusters: A Project-Based Orientation (with iMPACT Interactive CD-ROM). – М.: , 2008. – 188 с.
    
33. Eric P. Wallace. Construction Guide: Tax and Advisory Services, (w/CD-ROM) 2008 Edition. – М.: , 2008. – 998 с.
    
34. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
35. Christine Johnson. Intelligent Business: Intermediate Business English: Skills Book (+ CD-ROM). – М.: Pearson Education Limited, 2011. – 112 с.
    
36. Bob LeVitus, Jeff Evans. WebMaster Windows: How to Build Your Own World Wide Web Server Without Really Trying (+ CD-ROM). – М.: AP Professional, 1997. – 512 с.
    
37. Bill Mascull. Business Vocabulary in Use Advanced (+ CD-ROM). – М.: Cambridge University Press, 2010. – 176 с.
    
38. Irene Barrall. Intelligent Business: Pre-Intermediate: Teacher's Book (CD-ROM). – М.: Pearson Education Limited, Longman, 2011. – 192 с.
    
39. Louise Pile, Susan Lowe. Intelligent Business: Upper Intermediate: Teacher's Book (+ CD-ROM). – М.: Longman, Pearson Education Limited, 2011. – 192 с.
    
40. Irene Barrall, Nikolas Barrall. Intelligent Business: Elementary: Teacher's Book (+ CD-ROM). – М.: Longman, Pearson Education Limited, 2009. – 176 с.
    
41. Irene Barrall, Nikolas Barrall. Intelligent Business: Elementary Business English: Workbook (+ CD-ROM). – М.: Pearson Education Limited, 2009. – 96 с.
    
42. Tonya Trappe, Graham Tullis. Intelligent Business: Advanced Business English: Coursebook (+ CD-ROM). – М.: Pearson Education Limited, 2011. – 198 с.
    
43. Irene Barrall. Intelligent Business: Advanced: Teacher's Book (+ CD-ROM). – М.: Longman, Pearson Education Limited, 2011. – 184 с.
    
44. Jane Bailey, Helen Stephenson. English Explorer 4: Workbook (+ CD-ROM). – М.: Heinle Cengage Learning, 2010. – 112 с.
    
45. Jolene Gear, Robert Gear. Cambridge Preparation for the TOEFL Test (+ CD-ROM). – М.: Cambridge University Press, 2007. – 708 с.
    
46. Jolene Gear, Robert Gear. Cambridge Preparation for the TOEFL Test (+ 9 CD-ROM). – М.: Cambridge University Press, 2009. – 712 с.
    
47. Jonathan Bygrave. Starter: Total English: Workbook (+ CD-ROM). – М.: Pearson Education Limited, 2010. – 88 с.
    
48. Rachael Roberts, Andrew Preshous, Joanne Gakonga. IELTS Foundation: Study Skills (+ CD-ROM). – М.: Macmillan Education, 2004. – 96 с.
    
49. Henry Emery, Andy Roberts. Aviation English: For ICAO Compliance (+ 2 CD-ROM). – М.: Macmillan Publishers Limited, 2008. – 128 с.
    
50. Philip Kerr, Sue Kay, Vaughan Jones. Inside 0ut: Workbook Without Key (+ CD-ROM). – М.: Macmillan Education, 2004. – 96 с.
    
51. Annette Capel, Michael Black. Objective IELTS: Advanced: Self-Study Student's Book (+ CD-ROM). – М.: Cambridge University Press, 2010. – 208 с.
    
52. Kaplan TOEFL iBT: Proven Tools to Help You Score Higher (+ 3 CD-ROM). – М.: Kaplan Publishing, 2009. – 420 с.
    
53. Sue O'Connell. Focus on IELTS (+ CD-ROM). – М.: Pearson ESL, 2010. – 264 с.
    
54. Eve Light Honthaner. The Complete Film Production Handbook (+ CD-ROM). – М.: Focal Press, 2001. – 536 с.
    
55. Piers Wood. AS Biology Planning & Resource Pack with OxBox CD-ROM. – М.: , 2010. – 336 с.
    
56. Sandra Clinton, Max Parsonage, Emma Poole. AS Chemistry Planning & Resource Pack with OxBox CD-ROM. – М.: , 2010. – 304 с.
    
57. Cailein Gillespie. Customer Service Skills CD-Rom. – М.: , 2010. – 32 с.
    
58. Custom. Publishing Cd–Rom D1 (WSE). – М.: , 1996. – 0 с.
    
59. The Big Book Of Customer Service Training Games. – М.: , 1998. – 209 с.
    
60. Customer Service Skills For Success. – М.: , 2011. – 0 с.
    
61. The Big Blue Book Of French Verbs With Cd-Rom, Second Edition. – М.: , 2011. – 0 с.
    
62. The Big Red Book Of Spanish Verbs With Cd-Rom, Second Edition. – М.: , 2011. – 0 с.
    
63. Easy Spanish Reader W/Cd-Rom. – М.: , 2011. – 0 с.
    
64. Easy French Reader W/Cd-Rom. – М.: , 2011. – 0 с.
    
65. Practice Makes Perfect: Beginning Chinese With Cd-Roms, Interactive Edition. – М.: , 2011. – 0 с.
    
66. Mcgraw-Hill'S Pmp Certification Mathematics With Cd-Rom. – М.: , 2011. – 0 с.
    
67. Mcgraw-Hill'S Mcat With Cd-Rom, Second Edition. – М.: , 2011. – 0 с.
    
68. Easy Italian Reader W/Cd-Rom. – М.: , 2011. – 0 с.
    
69. The Big Yellow Book Of German Verbs (Book W/Cd-Rom). – М.: , 2011. – 0 с.
    
70. The Big Green Book Of Italian Verbs (Book W/Cd-Rom). – М.: , 2011. – 0 с.
    
71. The Big Red Book Of Spanish Grammar W/Cd-Rom. – М.: , 2011. – 0 с.
    
72. The Big Red Book Of Spanish Verbs (Book W/Cd-Rom). – М.: , 2011. – 0 с.
    
73. The Ultimate French Review And Practice With Cd-Rom. – М.: , 2011. – 0 с.
    
74. Ultimate Spanish Review And Practice With Cd-Rom, Second Edition. – М.: , 2011. – 0 с.
    
75. The Big Book Of People Skills Games: Quick, Effective Activities For Making Great Impressions, Boosting Problem-Solving Skills And Improving Customer Service. – М.: , 2011. – 272 с.
    
76. Christopher Black, Mark Anestis. McGraw-Hill's SAT (+ CD-ROM). – М.: McGraw-Hill, 2011. – 800 с.
    
77. Delmar. PC Maintenance & Repair for A+ Certification Set 2 CD-ROM. – М.: , . –  с.
    
78. Delmar. PC Maintenance & Repair for A+ Certification Set 4 CD-ROM. – М.: , . –  с.
    
79. Delmar. PC Maintenance & Repair for A+ Certification Set 5 CD-ROM. – М.: , . –  с.
    
80. Vandalay Group. Words@Work: Individual User CD-ROM. – М.: , . –  с.
    
81. William C. Amo. SQL Server 7 OLAP Developer's Guide (+ CD-ROM). – М.: Wiley, 2000. – 384 с.
    
82. Richard Allen, Ron Myers. AutoCAD Release 14 Update (R14)- Workbook & CD-ROM (CADD DESKTOP TUTOR). – М.: , . –  с.
    
83. Louise Pile. Intelligent Business: Intermediate Business English: Workbook (+ CD-ROM). – М.: Pearson Education Limited, 2010. – 96 с.
    
84. English for the Real World (+ 4 CD-ROM). – М.: Living Language, 2009. – 224 с.
    
85. Yannick Guegan. Trompe L'Oeil Panels and Panoramas: Decorative Images for Artists and Architects (+ CD-ROM). – М.: Thames and Hudson Limited, 2003. – 254 с.
    
86. V&A Pattern: Box Set (комплект из 4 книг + 4 CD-ROM). – М.: V&A Publications, 2011. – 320 с.
    
87. Annette Capel, Wendy Sharp. Objective Key: Student's Book with Answers (+ 2 CD-ROM). – М.: Cambridge University Press, 2013. – 200 с.
    
88. Annette Capel, Wendy Sharp. Objective Key: Teacher's Book with Teacher's Resources (+ CD-ROM). – М.: Cambridge University Press, 2013. – 96 с.
    
89. Sue Elliott, Amanda Thomas. Compact Preliminary for Schools: Student's Book without Answers (+ CD-ROM). – М.: Cambridge University Press, 2013. – 128 с.
    
90. Guy Brook-Hart, Vanessa Jakeman. Complete IELTS: Bands 6.5-7.5: Student's Book with Answers (+ 2 CD, CD-ROM). – М.: Cambridge University Press, 2013. – 192 с.
    
91. Annette Capel, Wendy Sharp. Objective Key: Student's Book with Answers (+ CD-ROM). – М.: Cambridge University Press, 2013. – 200 с.
    
92. Guy Brook-Hart, Vanessa Jakeman. Complete IELTS: Bands 6.5-7.5: Student's Book with Answers (+ CD-ROM). – М.: Cambridge University Press, 2013. – 190 с.
    
93. Guy Brook-Hart, Vanessa Jakeman. Complete IELTS: Bands 6.5-7.5: Student's Book without Answers (+ CD-ROM). – М.: Cambridge University Press, 2013. – 166 с.
    
94. Annette Capel, Wendy Sharp. Objective Key Student's Book without Answers (+ CD-ROM). – М.: Cambridge University Press, 2013. – 160 с.
    
95. Bill Mascull. Business Vocabulary in Use: Intermediate (+ CD-ROM). – М.: Cambridge University Press, 2010. – 176 с.
    
96. Jeanne Perrett, Charlotte Covill. Fly High 4: Pupil's Book (+ CD-ROM). – М.: Pearson Education, Longman, 2012. – 128 с.
    
97. Jeanne Perrett, Charlotte Covill, Tamzin Thompson. Fly High 3: Activity Book (+ CD-ROM). – М.: Pearson Education, 2013. – 96 с.
    
98. Iwonna Dubicka, Margaret O'Keeffe. Market Leader: Advanced Business English Course Book (+ CD-ROM, 2 CD). – М.: Longman, 2013. – 176 с.
    
99. David Cotton, David Falvey, Simon Kent. Market Leader: Elementary Business English: Course Book (+ CD-ROM). – М.: Pearson Education Limited, 2011. – 160 с.
    
100. David Cotton, David Falvey, Simon Kent. Market Leader: Pre-Intermediate Business English Course Book (+ CD-ROM). – М.: Pearson Education Limited, 2012. – 160 с.
     
101. David Cotton, David Falvey, Simon Kent. Market Leader: Upper Intermediate Business English Course Book (+ 2 CD-ROM). – М.: Pearson Education Limited, 2012. – 176 с.
     
102. Malcolm Mann, Steve Taylore-Knowles. Laser A1+: Workbook with Key (+ CD-ROM). – М.: Macmillan Education, 2012. – 120 с.
     
103. Malcolm Mann, Steve Taylore-Knowles. Laser B1: Workbook With Key (+ CD-ROM). – М.: Macmillan Education, 2013. – 144 с.
     
104. Malcolm Mann, Steve Taylore-Knowles. Laser B1+: Workbook With Key (+ CD-ROM). – М.: Macmillan Education, 2013. – 152 с.
     
105. Malcolm Mann, Steve Taylore-Knowles. Laser B1: Workbook (+ CD-ROM). – М.: Macmillan Education, 2013. – 128 с.
     
106. Malcolm Mann, Steve Taylore-Knowles. Laser B2: Teacher's Book (+ DVD-ROM и CD-ROM). – М.: MacMillan, 2013. – 168 с.
     
107. Veronica de Andres, Jane Arnold. Seeds of Confidence: Self-esteem Activities for the EFL Classroom (+ CD-ROM). – М.: , 2009. – 192 с.
     
108. Hobbs M., Keddle J.S. For Real Elementary Tests & Resources + Testbuilder CD-ROM/Audio CD. – М.: , 2010. – 148 с.
     
109. Hobbs M., Keddle J.S. For Real Pre-intermediate Tests & Resources + Testbuilder CD-ROM/Audio CD. – М.: , 2010. – 148 с.
     
110. Hobbs M., Keddle J.S. For Real Intermediate Tests & Resources + Testbuilder CD-ROM/Audio CD. – М.: , 2010. – 148 с.
     
111. Arnold J., Puchta H., Rinvolucri M. Imagine That! + CD-ROM. – М.: Helbling Languages, 2009. – 192 с.
     
112. Jon Marks. IELTS Advantage: Speaking & Listening Skills (+ CD-ROM). – М.: Дельта Паблишинг, 2013. – 120 с.
     
113. Drew Plunkett, Olga Reid. Detail in Contemporary Bar and Restaurant Design (+ CD-ROM). – М.: Laurence King, 2013. – 192 с.
     
114. Rob Nicholas, Herbert Puchta, Jeff Stranks. More! Level 4: Teachers Resource Pack (+ CD-ROM). – М.: Cambridge University Press, 2010. – 96 с.
     
115. Pamela Sharpe. TOEFL iBT (+ 2 CD-ROM). – М.: Barron's Educational Series, 2013. – 824 с.
     
116. More! Level 3: Students Book (+ CD-ROM). – М.: Cambridge University Press, 2008. – 128 с.
     
117. Irene Barrall. Intelligent Business: Pre-Intermediate: Teacher's Book (+ CD-ROM). – М.: Pearson Education Limited, 2012. – 192 с.
     
118. Deborah Phillips. Longman Preparation Course for the TOEFL Test: The Paper Test (+ CD-ROM). – М.: Pearson Longman, 2013. – 572 с.
     
119. Guy Brook-Hart, Vanessa Jakeman. Complete IELTS: Bands 4-5: Student's Book without answers (+ CD-ROM). – М.: Cambridge University Press, 2013. – 184 с.
     
120. Michael Black, Wendy Sharp. Objective IELTS: Intermediate: Student's Book (+ CD-ROM). – М.: Cambridge University Press, 2007. – 208 с.
     
121. More! Level 4: Student's Book (+ CD-ROM). – М.: Cambridge University Press, Helbling Languages, 2012. – 128 с.
     
122. Daphne du Maurier. The Dream and Other Stories: Level 4 (+ CD-ROM, CD). – М.: Pearson Education Limited, 2007. – 76 с.
     
123. Richard Acklam, Araminta Crace. Premium: Level B2: Coursebook (+ CD-ROM). – М.: Pearson Education Limited, 2013. – 208 с.
     
124. Iwona Dubicka, Margaret O'Keeffe. Premium: Level B2: Workbook with Key (CD-ROM). – М.: Pearson Education Limited, 2008. – 144 с.
     
125. Susan Hutchison. Premium B1: Workbook with Key (+ 2 CD-ROM). – М.: Pearson Education Limited, 2013. – 112 с.
     
126. Susan Hutchison, Rachel Roberts. Premium: Level B1: Coursebook: Exam Reviser (комплект из 2 книг) (+ CD-ROM). – М.: Pearson Longman, 2013. – 208 с.
     
127. Nick Kenny, Anne Kelly. Ready for PET: Student's Book (+ CD-ROM). – М.: Macmillan Education, 2007. – 128 с.
     
128. Lindsay Clandfield. Straightforward Beginner: Student's Book (+ CD-ROM). – М.: Macmillan Education, 2007. – 128 с.
     
129. Agatha Christie. Body in Library: Level 4 ( + CD-ROM, 2 CD). – М.: Pearson Education Limited, 2013. – 92 с.
     
130. Mary Bowen, Printha Ellis. Way Ahead: A Foundation Course in English: Pupil's Book 2 (+ CD-ROM). – М.: Macmillan Education, 2004. – 112 с.
     
131. Printha Ellis, Mary Bowen. Way Ahead: Level 3: Pupil's book (CD-ROM). – М.: Macmillan Education, 2004. – 112 с.
     
132. Printha Ellis, Mary Bowen. Way Ahead 5: Pupil's book (+ CD-ROM). – М.: Macmillan Education, 2013. – 120 с.
     
133. Mary Bowen, Liz Hocking, Wendy Wren. English World: Level 7: Workbook (+ CD-ROM). – М.: Macmillan Education, 2012. – 128 с.
     
134. Simon Clarke. In Company: Student's Book Elementary (+ CD-ROM). – М.: Macmillan Education, 2010. – 160 с.
     
135. Mark Powell. In Company Intermediate: Student‘s Book (+ CD-ROM). – М.: MacMillan, 2009. – 160 с.
     
136. Jay Maurer. Focus on Grammar 5: An Integrated Skills Approach (+ CD-ROM). – М.: Pearson Education ESL, 2010. – 492 с.
     
137. Complete First (комплект из 2 книг + CD-ROM, CD). – М.: Cambridge University Press, 2014. – 264 с.
     
138. Jean Zukowski / Faust. Focus on Grammar 4: An Integrated Skills Approach (+ CD-ROM). – М.: Pearson Education, 2014. – 166 с.
     
139. Manuela Georgiakaki, Monika Bovermann, Christiane Seuthe, Anja Schumann. Beste Freunde A1: Paket Arbeitsbuch (+ CD-ROM). – М.: Max Hueber Verlag, 2014. – 184 с.
     
140. Business Result: Skills for Business Studies: Advanced (комплект из 2 книг + CD-ROM). – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
7. CD и записывай. Храните данные на компакт-дисках. А. Матвеев, "Московский бухгалтер", № 2, февраль 2004.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
10. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
11. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
12. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.