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  1. Mahshid Lonbani. Influencing Factors for Customers to Adopt Online Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.

Дополнительные результаты

  1. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
  2. Edward D. Gagnon, Gregory D. Ward. The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day. – М.: , 0. – 0 с.
  3. John A. Carey, Jim Business Letters for Busy People Dugger, National Press Publications. Business Letters for Busy People. – М.: , 0. – 0 с.
  4. Richard Baldwin, Pertti Haaparanta, Jaakko Kiander, Centre for Economic Policy Research, Yrjo Jahnssonin Saatio. Expanding Membership of the European Union. – М.: , 0. – 0 с.
  5. Craig Freedman, Macquarie University Centre for Japanese Economic Studies. Economic Reform in Japan: Can the Japanese Change?. – М.: , 0. – 0 с.
  6. M. Paruccini, It European Working Group "Multicriteria Aid for Decision 1993 Ispra. Applying Multiple Criteria Aid for Decision to Environmental Management (Euro Courses : Environmental Management, Vol 3). – М.: , 0. – 0 с.
  7. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
  8. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
  9. Michael Cusack. Online Customer Care: Applying Today's Technology To Achieve World-Class Customer Interaction. – М.: ASQ Quality Press, 1998. – 266 с.
  10. Marcia Yudkin. Internet Marketing for Less Than $500 Year: How to Attract Customers and Clients Online Without Spending a Fortune. – М.: , 0. – 0 с.
  11. Million Dollar Round Table Center for Productivity. Million Dollar Closing Techniques (Million Dollar Round Table Series). – М.: , 0. – 0 с.
  12. Michael Miller. Bargain Hunter's Secrets to Online Shopping. – М.: , 0. – 0 с.
  13. Paul Timmers. Electronic Commerce: Strategies and Models for Business-to-Business Trading. – М.: , 0. – 0 с.
  14. Daniel, M.D. Farb. Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization. – М.: , 2004. – 0 с.
  15. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
  16. Preston Gralla. Complete Idiot's Guide To Online Shopping (The Complete Idiot's Guide). – М.: , 2003. – 0 с.
  17. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
  18. Managing Business In A Multi-channel World: Success Factors For E-business. – М.: , 2005. – 0 с.
  19. Ready to Use: Investor Rights Agreement for Venture Capital Deals - Contract Samples on CD-Rom That Can be Customized to Fit Your Needs (Ready to Use). – М.: , 2004. – 0 с.
  20. John O'Shaughnessy. Persuasion in Advertising. – М.: , 2004. – 0 с.
  21. Robin Sharma. The Greatness Guide: Powerful Secrets for Getting to World Class. – М.: HarperBusiness, 2006. – 240 с.
  22. Joe Kraynak. Que's Official Internet Yellow Pages, 2006 Edition (Que's Official Internet Yellow Pages). – М.: , 2005. – 1128 с.
  23. James D. Klein, J. Michael Spector, Barbara L. Grabowski, Ileana de la Teja. Instructor Competencies: Standards for Face-to-Face, Online and Blended Settings. – М.: , 2004. – 141 с.
  24. Gordon F. Shea, Adolf Haasen. The Older Worker Advantage: Making the Most of Our Aging Workforce. – М.: , 2005. – 244 с.
  25. Peter C. Honebein, Roy F. Cammarano. Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies. – М.: , 2005. – 200 с.
  26. David L Hancock. Guerrilla Marketing for Mortgage Brokers: How to Steal Customers From Your Competition. – М.: , 2004. – 208 с.
  27. Mehdi Khosrow-Pour. Web Technologies for Commerce and Services Online. – М.: Idea Group Reference, 2007. – 392 с.
  28. Patricia Davidson. The Shopaholic's Guide to Buying for Mother and Child Online. – М.: , 2008. – 272 с.
  29. Jason Harris. Internet Marketing 100 Success Secrets - Online Marketing's Most asked Questions on how to Manage Affiliates, Techniques, Advertising, Programs, Solutions, ... and Promotion of an Internet Business. – М.: , 2008. – 168 с.
  30. George A. Fontanills. Trade Options Online (Trading for a Living). – М.: , 2009. – 468 с.
  31. Abhijit Dey, Dr.Usha Kiran Rai. Strategic Marketing: In India. – М.: , 2010. – 436 с.
  32. Brently Clemantin. How To Make Money Shopping, Eating Out, Going To The Movies & Other Fun Things As A Mystery Shopper!: Secrets To Making A Great Living For Doing The Fun Stuff You Do Every Week! (Volume 1). – М.: , 2010. – 126 с.
  33. Duane Forrester. Turn Clicks Into Customers: Proven Marketing Techniques for Converting Online Traffic into Revenue. – М.: , 2010. – 240 с.
  34. Brently Clemantin. Internet Marketing Traffic Secrets For The Budding Online Entrepreneur!: How To Get MASSIVE Amounts Of Targeted Traffic Even If You Don't Know What You Are Doing! (Volume 1). – М.: , 2010. – 162 с.
  35. Turn Clicks Into Customers: Proven Marketing Techniques For Converting Online Traffic Into Revenue. – М.: , 2011. – 240 с.
  36. Karen E. Drummond. The Restaurant Training Program. – М.: , 1992. – 416 с.
  37. Physicians Committee for Responsible Medicine. Healthy Eating for Life to Prevent and Treat Cancer. – М.: , 2002. – 256 с.
  38. John Lewell. Digital Photography for Next to Nothing. – М.: , 2010. – 384 с.
  39. Amy O'Neill Houck. Crochet for Bears to Wear: More Than 20 Perfect Projects for Your Favorite Teddies and Friends. – М.: , 2010. – 96 с.
  40. Dave Jamieson. Mint Condition: How Baseball Cards Became an American Obsession. – М.: , 2010. – 320 с.
  41. Nicolae Lobontiu. System Dynamics for Engineering Students w/Online Testing. – М.: , 2010. – 532 с.
  42. W J Pardee. To Satisfy & Delight Your Customer – How to Manage for Customer Value. – М.: , 1996. – 290 с.
  43. Peter Gloor. Animated Algorithms – A Hypermedia Learning Environment for Introduction to Algorithms CD. – М.: , 1993. – 0 с.
  44. Gary Mucciaroni. Same Sex, Different Politics: Success and Failure in the Struggles over Gay Rights. – М.: University of Chicago Press, 2008. – 392 с.
  45. Marlana Coe. Human Factors for Technical Communicators. – М.: , 1996. – 368 с.
  46. Patricia Davidson. The Shopaholic?s guide to buying online. – М.: , 2011. – 448 с.
  47. JG Speth. The Bridge at the Edge of the World – Capitalism, the Environment and Crossing for Crisis to Sustainability. – М.: , 1985. – 148 с.
  48. TR MAN. Dickson Study Guide For Introduction To ?chemistry? 3ed. – М.: , 1979. – 210 с.
  49. Matthew L. Helm. Your Official America Online® Guide to Genealogy Online. – М.: , 2000. – 348 с.
  50. A Mahaut. A New Method for Learning to Play the Transverse Flute (Paper only). – М.: , 1989. – 88 с.
  51. Carolyn Breeding. Cost–Effective Recipes for 10 to 100. – М.: , 1997. – 222 с.
  52. Peter D Ward. Rivers in Time – The Search for Clues to Earth?s Mass Extinctions. – М.: , 2003. – 320 с.
  53. David Stuart. Dangerous Garden – The Quest for Plants to Change Our Lives (COBEEI). – М.: , 2004. – 208 с.
  54. John L Pollock. Cognitive Carpentry – A Blueprint for How To Build a Person. – М.: , 1995. – 392 с.
  55. E BAJUSZ. Bajusz Conditional Factors For Cardiac Necroses. – М.: , 1971. – 0 с.
  56. Barbara Kasser. 2005 Online Shopping Directory For Dummies®. – М.: , 2004. – 672 с.
  57. Andrea DellaVecchio. The Unofficial GuideTM to Adopting a Child. – М.: , 2000. – 560 с.
  58. Peter H. Raven. Environment, Third Edition with the 2001 World Population Data Sheet and Free Access to New Online Library SET. – М.: , 2001. – 704 с.
  59. Nel Noddings. The Maternal Factor – Two Paths to Morality. – М.: , 2010. – 304 с.
  60. Patricia Davidson. The Shopaholic?s Guide to Buying Online. – М.: , 2006. – 472 с.
  61. Nel Noddings. The Maternal Factor – Two Paths to Morality. – М.: , 2010. – 304 с.
  62. P SESSLER. Sessler: ?consumer?s Guide? To Succ Car Shopping–h Ow To Drive Away Your Best Deal (pr Only). – М.: , 1986. – 128 с.
  63. Robert Bacal. Perfect Phrases for Customer Service. – М.: McGraw-Hill, 2011. – 242 с.
  64. How To Sell Anything On Amazon...And Make A Fortune!. – М.: , 2011. – 384 с.
  65. How To Make Money Online With Ebay, Yahoo!, And Google. – М.: , 2011. – 0 с.
  66. Lois P. Frankel. See Jane Lead: 99 Ways for Women to Take Charge at Work. – М.: Business Plus, 2009. – 304 с.
  67. FRANCE. MARKETING STRATEGY FOR SMALL-TO MEDIUM-SIZED MANUFACTURERS: A PRACTICAL GUIDE FOR GENERATING GROWTH, PROFIT, AND SALES. – М.: , 2013. –  с.
  68. Mahwish Waheed. Student Satisfaction Towards eLearning: Influencing Key Factors. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  69. Julio Wladimir Torres Tello. Ekip power controllers, an energy efficiency solution. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
  70. Daniel Mwale. Analysis of Social Factors that Lead to Alcohol and Marijuana Dependence. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  71. BIR BAHADUR KHANAL CHHETRI. Community Forestry in Nepal. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  72. Pia Piroschka Otte. Sunrise or sunset?. – М.: LAP Lambert Academic Publishing, 2014. – 236 с.
  73. Martina Mulwa. Integrated Marketing Communication and Technology Adoption. – М.: LAP Lambert Academic Publishing, 2015. – 128 с.
  74. Oluwafunmilola Adesiyan. Factors Affecting Willingness to Trade Yam in Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
  75. Hailu Birara. Influencing Factors of Soil and Water Conservation. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  76. Joan Kariuki,Joseph Onjala and Kaendi Munguti. Factors Affecting Adoption Of Roof Water Harvesting For Domestic Use. – М.: LAP Lambert Academic Publishing, 2013. – 228 с.
  77. Laudia Ogunniyi. Strategies for Adapting to Climate Change by Livestock Farmers. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  78. Akash Sharma. Guava. – М.: LAP Lambert Academic Publishing, 2013. – 284 с.
  79. Pankaj Raj Dhital. Factors Affecting Adoption of Agricultural Technology. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  80. Justine Liberio. Factors Contributing To Adoption Of Sunflower Farming Innovations. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  81. Kazi Samiul Hoque. Geospatial Analysis and Influencing Factors of Unplanned Landuse. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
  82. Saadia Khaleel. Factors influencing the adoption of Internet Banking in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  83. Asfandyar Inayat and Hani G. Melhem. Critical Success Factors for Organizations in Construction Projects. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  84. Ondrej Havac. Christology and the Spreading of Sahaja Yoga. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  85. Annabella Habinka Basaza Ejiri. Access Control To Classified Facilities. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  86. Sultana Jehan Begum. Empowerment of Women Through Self Help Groups. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
  87. Andrew Ching'ole. Factors For Sustainability of Civil Society Networks in Tanzania. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  88. Radha Goel,Amit Goel and Yatendra Kumar. Hypertension: A major factor for epilepsy. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  89. Dr. Gujjula Sudha. A Study On Some Bio- Social Factors In Relation To Peptic Ulcer. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  90. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  91. Kaustubh Thakare and Manohar Bhongade. Growth factors for periodontal regeneration: A novel approach. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  92. Mario Jabbour. Operational Auditing. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
  93. Suhas Kadam and Thirumugam M. Prevalence of behavioral risk factors for non communicable diseases. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
  94. Fariza Malawati Abdullah. Factors Influencing the Adoption of Online Purchase. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  95. Saba Hailemeskel Desta and Gail Davey. Perception of HIV/AIDS Risk & Intention to Adopt Preventive Behaviors. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  96. Nikhil Nanjappa,Tirou Aroul and Robinson Smile. Risk factors for amputation in patients with diabetic foot ulcers. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  97. Rajan Paudel. Risk Factors For Stunting Among Children. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  98. Moses Wambi. Presidential Initiative on AIDS Strategy for Communication to Youths. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
  99. Bojan K. Lazarevic. Being a Teacher in Online Instruction. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
  100. Billy Mathias Kalema. Critical factors influencing the use of ERP systems. – М.: LAP Lambert Academic Publishing, 2012. – 352 с.
  101. Dinah Larbi. Factors that Contribute to the Success of Secondary School Principals. – М.: LAP Lambert Academic Publishing, 2010. – 132 с.
  102. Yahya Al Sharji. A framework for the influencing factors in the adoption of ICT in SMEs. – М.: LAP Lambert Academic Publishing, 2011. – 276 с.
  103. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  104. Inam AbouSaber. Assessing eCommerce adoption in the Kingdom of Saudi Arabia. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  105. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
  106. Ikram Ullah. Customer driven innovation is the backbone of your company. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  107. Chidiebere Umeji. Feasibility study for implementing online shopping system in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  108. Shahla Asadi and Elaheh Yadegaridehkordi. Customers perspectives on cloud computing adoption by Banking sector. – М.: LAP Lambert Academic Publishing, 2015. – 128 с.
  109. Lwanga Newton Kigingi,Ashaba Justus and Sekibira Rogers. Online Fees Payment System for Makerere University (MUK-OFPS). – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
  110. Eranga Kavirathna and M. Kapurubandara. Factors Affecting E-Commerce Adoption. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  111. Huu Vinh Nguyen. Critical Success Factors for ERP Adoption Process. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  112. Paula Kaminska. Consumer-oriented online shop creation. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  113. Nima Morad Alibeigi Langeroudi. NMAL Online Shopping System. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
  114. Uma Gowri. Impact, Scope of Rimon and Plant Protection for Rice Fallow Pulses. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
  115. Sanmugam Annamalah. Factors determining Consumer Adoption of Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  116. Somayyeh Varzandeh and Shahryar Sorooshian. Information and Communication Technology. – М.: LAP Lambert Academic Publishing, 2013. – 200 с.
  117. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  118. Reuban Jacob,Jerry M. R. Paul and Olive Shulamite. Perceptions towards Shopping Mall. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
  119. Mahshid Lonbani. Influencing Factors for Customers to Adopt Online Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
  120. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  121. Yusra Mouzughi. Critical Success Factors for Knowledge Management. – М.: LAP Lambert Academic Publishing, 2012. – 300 с.
  122. Zeleke Siraye. Customers’ adoption of electronic banking channels in Bahir Dar City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  123. Yuan Zhou and Faizan Ali. Factors Affecting Consumer Behaviour in Online Shopping. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
  124. Tahmin Muhammad Ibnul Husain and Talukder Mohammad Shabbir. Influential Factors for Development of IT Outsourcing Industry. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  125. Ann Armstrong. Leaders' Beliefs on the Critical Success Factors Delivering eLearning. – М.: LAP Lambert Academic Publishing, 2014. – 444 с.
  126. Robert Nyamao Nyabwanga. Working Capital Management Practices And Financial Performance. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
  127. Richa Dahiya. Online Shopping Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
  128. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  129. Adela Macrinici and Mian M. Bilal. Consumers’ Behavior Towards Telemarketing:. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
  130. Nakul R. and . Mohan Kumar T. P. Study Of Consumer Behaviour Towards Reliance Trends. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  131. Rehima Mussema. ANALYSIS OF RED PEPPER MARKETING: Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
  132. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
  133. Visvanathan Naicker. The Adoption of Electronic Data Interchange. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
  134. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
  135. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
  136. Albin Atzmuller,Sylvia Kamande and Michael Sundblad. Factors for Maintaining Successful Business Partnerships. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  137. Yan Zhang. Factors Influencing Career Experiences of Chinese Faculty in America. – М.: LAP Lambert Academic Publishing, 2012. – 300 с.
  138. Geletesa Negeri Jirtata and Tesfatsion Sahilu. Customers' Adoption of ATM Channel in Ethiopian Commercial Banks. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  139. Kamrunnisha Nobi and Manjit Singh. Islamic Finance and Banking in Indian context. – М.: LAP Lambert Academic Publishing, 2014. – 224 с.
  140. Amy O'Neill Houck. Knits for Bears to Wear. – М.: , 2015. – 96 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Mystery Shopping в банковском секторе. О. Аульченкова, "Организация продаж банковских продуктов", № 3, III квартал 2007.
  3. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  4. Адвокатура в режиме online. И. Апарышев, "Новая адвокатская газета", N 15, август 2012 г.
  5. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  6. Метод Mystery Shopping и его использование для выявления лучших практик. В.Т. Зульфикарова, "Банковский ритейл", N 1, I квартал 2012 г.
  7. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
  8. Мы можем управлять собственными мыслями. интервью с С. Харитоновым, врачом-психотерапевтом, психиатором, кандидатом медицинских наук, старшим научным сотрудником Московского НИИ психиатрии Росздрава РФ, членом-корреспондентом Международной академии наук. МАНЭБ, членом Британского общества когнитивных и поведенческих психотерапевтов. Membership British Association for Behavioural & Cognitive Psychoterapies / BABCP. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
  9. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
  10. Суд в режиме online. С. Кузина, "Расчет", N 11, ноябрь 2010 г.
  11. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
  12. Управление проектами при подборе персонала. PM for HR. Е. Кривов, "Кадровик. Рекрутинг для кадровика", № 9, сентябрь 2008.
  13. Зачем банкам mystery shopping?. Д.М. Князев, "Банковский ритейл", № 3, III квартал 2008.
  14. IFG готова участвовать в развитии российского рынка факторинга. интервью с Э. Тиммермансом, генеральным секретарем международной факторинговой ассоциации International Factors Group. IFG. Е.Е. Смирнов, "Факторинг и торговое финансирование", № 3, III квартал 2008.
  15. Сдача отчетности online: прогресс налицо. М. Дудко, "Московский бухгалтер", № 12, июнь 2008.
  16. Как повысить эффективность бизнеса с помощью технологии mystery shopping. О.А. Аульченкова, "Организация продаж банковских продуктов", № 1, I квартал 2008.

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