Результаты поиска

Лучшие результаты

1. Farah Ali Otaki. Marching Towards Service Excellence. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
   

Дополнительные результаты

1. Richard M. Cyert, James G. March. Behavioral Theory of the Firm. – М.: Blackwell Publishing Limited, 1992. – 264 с.
   
2. Passive and Active Measurement: 13th International Conference, PAM 2012, Vienna, Austria, March 12-14, 2012, Proceedings (Lecture Notes in Computer ... Networks and Telecommunications). – М.: , 2012. – 290 с.
   
3. Traffic Monitoring and Analysis: 4th International Workshop, TMA 2012, Vienna, Austria, March 12, 2012, Proceedings (Lecture Notes in Computer Science ... Networks and Telecommunications). – М.: , 2012. – 200 с.
   
4. Requirements Engineering: Foundation for Software Quality: 18th International Working Conference, REFSQ 2012, Essen, Germany, March 2012, Proceedings ... / Programming and Software Engineering). – М.: , 2012. – 337 с.
   
5. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с.
   
6. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
   
7. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с.
   
8. Ahmad Audu Mayaki. Consumer Behavioural Response: Services Of Retail Banks in Nigeria. – М.: , 2012. – 120 с.
   
9. Cecil Burke, Jr. Day, Jr., C. Burke Day, John McCollister. DAY BY DAY: The Story of Cecil B. Day and His Simple Formula for Success. – М.: , 0. – 0 с.
   
10. Seema Sanghi. Towards Personal Excellence: Psychometric Tests and Self-Improvement Techniques for Managers. – М.: , 0. – 0 с.
    
11. Business Leaders for Excellence Ethics a, The Business Executives for Economic Jus. Not Just a Just Wage: A Conversation with Four Popes about the "Living" or "Family" Wage (Spirituality & Work). – М.: , 0. – 0 с.
    
12. Not Applicable (Na ). World Development Report 2004: Making Services Work for Poor People (WORLD DEVELOPMENT REPORT). – М.: , 0. – 0 с.
    
13. William E. O'Connor. An Introduction to Airline Economics : Sixth Edition. – М.: , 0. – 0 с.
    
14. E-Business, E-Government 2002 Lisbon, Ifip Conference on E-Commerce, Paula M. C. Swatman, Luis Valadares Tavares, Joao L. Monteiro, L. Valadares Tavares. Towards the Knowledge Society: Ecommerce, Ebusiness, and Egovernment (International Federation for Information Processing, 233). – М.: , 0. – 0 с.
    
15. Gail S. Bernstein. Human Services?: That Must Be So Rewarding : A Practical Guide for Professional Development. – М.: , 0. – 0 с.
    
16. James G. March, Martin Schulz, Xueguang Zhou. The Dynamics of Rules: Change in Written Organizational Codes. – М.: , 0. – 0 с.
    
17. Dennis V. Damp. Post Office Jobs: How to Get a Job With the U.S. Postal Service, Third Edition. – М.: , 0. – 0 с.
    
18. Maxine Kamin. Customer Service Training. – М.: ASTD Press, 2002. – 212 с.
    
19. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с.
    
20. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
    
21. Stacy Zemon, Zemon. The Mobile DJ Handbook: How to Start & Run a Profitable Mobile Disc Jockey Service, Second Edition. – М.: , 0. – 0 с.
    
22. Daniel I. Kaplan. Service Success! Lessons From a Leader on How to Turn Around a Service Business. – М.: , 1994. – 262 с.
    
23. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
    
24. Anthony J. Strianese, Pamela P. Strianese. Dining Room & Banquet Management. – М.: , 0. – 0 с.
    
25. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с.
    
26. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с.
    
27. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с.
    
28. Jose M. Salazar-Xirinachs, Maryse Robert eds. Toward Free Trade in the Americas. – М.: , 0. – 0 с.
    
29. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
30. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с.
    
31. Empowerment: HR Strategies for Service Excellence : HR strategies for service excellence (The Hospitality, Leisure and Tourism Series). – М.: , 0. – 0 с.
    
32. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с.
    
33. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
34. John C. Crotts, Dimitrios Buhalis, Roger March. Global Alliances in Tourism and Hospitality Management. – М.: , 0. – 0 с.
    
35. J. R. Bryson, P. W. Daniels. Service Industries in the Global Economy (International Library of Critical Writings in Economics, 96). – М.: , 0. – 0 с.
    
36. Marc M. Harris. The Private Interest Foundation of Panama (Harris, Marc M. Harris Offshore Manual.). – М.: , 0. – 0 с.
    
37. James G. March. Decisions and Organizations. – М.: , 0. – 0 с.
    
38. Sultan Kermally. New Economy Excellence Series, New Economy Energy: Unleashing Knowledge for Competitive Advantage. – М.: John Wiley and Sons, Ltd, 2001. – 256 с.
    
39. Diane Downey, Tom March, Adena Berkman. Assimilating New Leaders : The Key to Executive Retention. – М.: , 0. – 0 с.
    
40. James G. March. The Pursuit of Organizational Intelligence. – М.: , 0. – 0 с.
    
41. Jo Alice Hughes, Aspatore Books Staff, ExecRecs.com Staff. ExecRecs : Executive Recommendations for the Best Products, Services, and Intelligence Executives Use to Excel. – М.: , 0. – 0 с.
    
42. Richard D. Hays. Internal Service Excellence: A Manager's Guide to Building World-Class Internal Service Unit Performance. – М.: , 0. – 0 с.
    
43. Alfredo Zingale, Matthias Arndt. New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM. – М.: , 0. – 0 с.
    
44. Rebecca N. Lekoko. An Appraisal of Batswana Extension Agents' Work and Training Experiences: Towards Enhanced Service Coordination. – М.: , 0. – 0 с.
    
45. Michael D. Eisner. Be Our Guest: Perfecting the Аrt of Customer Service. – М.: Disney Enterprises, 0. – 208 с.
    
46. Ed Lawler, Edmund Lawler, Charlie Trotter. Lessons in Service from Charlie Trotter. – М.: Ten Speed Press, 0. – 0 с.
    
47. David Freemantle. What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage. – М.: , 0. – 0 с.
    
48. Ken Shelton. Best of Class: Building a Customer Service Organization. – М.: Executive Excellence Publishing, 1998. – 256 с.
    
49. Timothy P. Bonomo. Customer Service: Aiming for Excellence. – М.: , 0. – 0 с.
    
50. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с.
    
51. Teresa A. Swartz, Dawn Iacobucci. Handbook of Services Marketing and Management. – М.: , 0. – 0 с.
    
52. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
    
53. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с.
    
54. Marche Publishing. The National Register of Apparel Manufacturers: Women & Children's Wear, Seventh Edition. – М.: , 0. – 0 с.
    
55. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с.
    
56. Marilyn Manning, Carolyn Professional Excellence for Secretaries Barnes. Professionalism in the Office: Proven Techniques for Administrators, Secretaries, and Coordinators (Crisp 50-Minute Book). – М.: , 0. – 0 с.
    
57. World Investment Report 2004: The Shift Towards Services (Set of Book & CD-ROM) (World Investment Report). – М.: , 2004. – 0 с.
    
58. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с.
    
59. Julia Rutherford Silvers. Professional Event Coordination (The Wiley Event Management Series). – М.: , 2003. – 0 с.
    
60. Bisys Educational Services. Life and Health Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
61. Bisys Educational Services. Property and Casualty Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
62. Garber Peter. Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points). – М.: , 2004. – 0 с.
    
63. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
    
64. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
    
65. Service Excellence @ Novell: Taking Customer Service from Cost to Profit. – М.: , 2006. – 144 с.
    
66. Liviu Asnash. Beginning Excel Services (Programmer to Programmer). – М.: Wrox, 2007. – 432 с.
    
67. James G. March, Thierry Weil, Giuseppe Bertola. On Leadership: A Short Course. – М.: , 2005. – 144 с.
    
68. Theo Gilbert-jamison. The Six Principles of Service Excellence. – М.: , 2005. – 156 с.
    
69. Roger St George March, Arch G. Woodside. Tourism Behaviour: Travellers' Decisions and Actions (CABI Publishing). – М.: , 2006. – 288 с.
    
70. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с.
    
71. Seema Sanghi. Towards Personal Excellence (Response Books). – М.: , 2006. – 284 с.
    
72. Vincent K. Omachonu, Joel E. Ross. Principles of Total Quality, Third Edition. – М.: , 2004. – 408 с.
    
73. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с.
    
74. Bob Livingston. How You Do... What You Do: Create Service Excellence That Wins Clients For Life. – М.: , 2008. – 282 с.
    
75. National Scholarship Research Service, Daniel J. Cassidy. The Scholarship Book, 13th Edition: The Complete Guide to Private-Sector Scholarships, Fellowships, Grants, and Loans for the Undergraduate (Scholarship Book). – М.: , 2008. – 720 с.
    
76. Inc National Safety Compliance Services. Controlled Substance Abuse and Alcohol Misuse Training for Transportation Supervisors. – М.: , 2008. – 108 с.
    
77. Laurence S. Moss. Social Inequality, Analytical Egalitarianism and the March Towards Eugenic Explanations. – М.: , 2008. – 300 с.
    
78. Social Inequality, Analytical Egalitarianism and the March Towards Eugenic Explanations in the Social Sciences. – М.: , 2008. – 300 с.
    
79. James March. Explorations in Organizations. – М.: , 2008. – 480 с.
    
80. James March. Explorations in Organizations. – М.: , 2008. – 480 с.
    
81. Semantic Service Provisioning. – М.: , 2008. – 226 с.
    
82. Vincent J. Genovese. Billy Heath: The Man Who Survived Custer's Last Stand. – М.: , 2003. – 232 с.
    
83. Peter Antill. Berlin 1945: End of the Thousand Year Reich. – М.: Osprey Publishing, 2005. – 96 с.
    
84. Geospatial Services and Applications for the Internet. – М.: , 2008. – 179 с.
    
85. Donna Torrens, Tammy Marche, Valerie Thompson. Depressive Symptoms and Negatively-Biased False Memories. – М.: , 2008. – 104 с.
    
86. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с.
    
87. Michael B. Smith, Jerry March. March's Advanced Organic Chemistry: Reactions, Mechanisms, and Structure. – М.: Wiley-Interscience, 2007. – 2384 с.
    
88. Bobrow Test Preparation Services. CliffsNotes® AP Chemistry. – М.: , 2009. – 480 с.
    
89. James G. March. Organizations. – М.: , 1993. – 0 с.
    
90. Conrad Lashley. Empowerment: HR Strategies for Service Excellence. – М.: , 2010. – 300 с.
    
91. Robert Service. Stalin – A Life (COBEEI). – М.: , 2005. – 384 с.
    
92. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с.
    
93. William March. Bad Seed. – М.: , 1997. – 200 с.
    
94. Robert Service. A History of Modern Russia – From Nicholas II to Vladimir Putin (COBEE). – М.: , 2005. – 704 с.
    
95. R Service. A History of Twentieth–Century Russia (Cobee). – М.: , 1998. – 0 с.
    
96. R Service. A History of Twentieth–Century Russia (Paper) (Cobee). – М.: , 1999. – 688 с.
    
97. James G. March. Organizations. – М.: , 1966. – 262 с.
    
98. Lionel March. Architectonics of Humanism. – М.: , 1998. – 296 с.
    
99. Melissa Walker. Social Inequality, Analytical Egalitarianism and the March Towards Eugenic Explanations in the Social Sciences. – М.: , 2003. – 0 с.
    
100. R Service. Lenin – A Biography (COBEE). – М.: , 2002. – 624 с.
     
101. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2006. – 432 с.
     
102. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2010. – 592 с.
     
103. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
     
104. R Service. A History of Modern Russia – From Tsarism to the Twenty–First Century 2e (COBEEI). – М.: , 2010. – 712 с.
     
105. Robert Service. Stalin – A Life (OBEEI). – М.: , 2006. – 760 с.
     
106. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
     
107. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2003. – 432 с.
     
108. Robert Service. Trotsky – A Biography (OBEEI). – М.: , 2010. – 608 с.
     
109. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2007. – 582 с.
     
110. Robert M. March. Ultimate Negotiation. – М.: , 2010. – 320 с.
     
111. Robert Service. Lenin – A Biography (COBEEI). – М.: , 2000. – 588 с.
     
112. National Park Service. National Register of Historic Places 1966 to 1994. – М.: , 1996. – 926 с.
     
113. National Park Service. Respectful Rehabilitation. – М.: , 1986. – 200 с.
     
114. R SERVICE. Service: Lenin: A Political Life Vol 1: The Strengths Of Contradiction. – М.: , 1985. – 256 с.
     
115. R SERVICE. Service: Lenin: A Political Life, Vol 2: Worlds In Collision. – М.: , 1991. – 440 с.
     
116. Made In China. – М.: , 2011. – 0 с.
     
117. Robert Service. Comrades: Communism: A World History. – М.: Pan Books, 2007. – 616 с.
     
118. Ivan March, Edward Greenfield, Robert Layton, Paul Czajkowski. The Penguin Guide to the 1000 Finest Classical Recordings: The Must-Have CDs and DVDs. – М.: Penguin Books Ltd., 2011. – 464 с.
     
119. Ivan March, Edward Greenfield, Robert Layton and Paul Czajkowski. The Penguin Guide to the 1000 Finest Classical Recordings. – М.: Penguin Books Ltd., 2012. – 624 с.
     
120. Mohab Mangoud,Raed Abd-Alhameed and Peter Excell. NUMERICAL ELECTROMAGNETICS FOR PERSONAL DOSIMETRY OF CELLULAR PHONES. – М.: LAP Lambert Academic Publishing, 2010. – 360 с.
     
121. Ugochukwu Okonkwo. Criticality Spare Parts Inventory Management. – М.: LAP Lambert Academic Publishing, 2011. – 252 с.
     
122. Jaya Kumara and KHAISER NIKAM. Attitudes of Young Adults towards Public Library Services in Karnataka. – М.: Scholars' Press, 2014. – 272 с.
     
123. Service Opare. Guarding the Garden of Eden:. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
124. Babita Sharma. India's March Towards E-Democracy. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
     
125. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
126. Ronald Chesbrough. College Students and Service. – М.: LAP Lambert Academic Publishing, 2010. – 260 с.
     
127. Kamaruzaman Jusoff and Siti Akmar Abu Samah. Academician Career Roadmap. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
128. Karen S. March. Faculty and Staff Giving Practices in U.S. Public Higher Education. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
129. Mikko Kosonen. SaaS and Public Cloud from a Custom Application Provider's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     
130. Gilles Bertrand. Towards flexible QoS provisioning for inter-provider services. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
131. Proscovia M. Katumba. Transformation of Local Government using Customer Profiling UK. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
     
132. Desere kokt. The impact of organisational culture on service delivery in G4S. – М.: LAP Lambert Academic Publishing, 2009. – 196 с.
     
133. Basso Lee. Income Polarization/ The Shrinking Middle Class. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
     
134. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
135. Zeenat Murtaza. Antecedents of Service Recovery Performance. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
     
136. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
137. Farah Ali Otaki. Marching Towards Service Excellence. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
138. Yazan Khalid Abed-Allah Migdadi. Banking Operations Strategy: A Proposed Configuration. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
     
139. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
140. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2015. – 768 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Технологии организации решения финансово-экономических задач в табличном процессоре EXCEL. Л. Еремин, "Финансовая газета. Региональный выпуск", № 19, 20, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Excel на службе у бухгалтера. А. Попов, "Расчет", № 6, июнь 2005.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
9. Выбор наиболее подходящего кандидата с помощью средств MS Excel. М.  Гусарова, И. Решетникова, "Кадровик. Рекрутинг для кадровика", N 12, декабрь 2010 г.
10. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
11. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
12. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.