Результаты поиска

Лучшие результаты

1. Robert Christie Mill. Restaurant Management: Customers, Operations, and Employees. – М.: Prentice Hall, 2006. – 464 с.
   
2. Stephen Barth. Hospitality Law: Managing Legal Issues in the Hospitality Industry. – М.: John Wiley and Sons, Ltd, 2006. – 448 с.
   

Дополнительные результаты

1. OECD Organisation for Economic Co-operation and Development. Towards New Arrangements for State Ownership in the Middle East and North Africa. – М.: , 2012. – 175 с.
   
2. OECD Organisation for Economic Co-operation and Development. International Drivers of Corruption: A Tool for Analysis. – М.: , 2012. – 108 с.
   
3. Nancy Lyons, Meghan Wilker. Interactive Project Management: Pixels, People, and Process (Voices That Matter). – М.: , 2012. – 192 с.
   
4. OECD Organisation for Economic Co-operation and Development. OECD Economic Surveys: Hungary 2012. – М.: , 2012. – 152 с.
   
5. National Restaurant Association. ManageFirst: Hospitality and Restaurant Management w/Online Testing Voucher (2nd Edition). – М.: , 2012. – 320 с.
   
6. Farooq Anwar. Leadership Styles and Employee Outcomes: Mediating Role of Organizational Commitment! A Reality or a Dilemma?. – М.: , 2012. – 100 с.
   
7. Case Studies in Global Management: Strategy, Innovation and People Management. – М.: , 2012. – 330 с.
   
8. OECD Organisation for Economic Co-operation and Development. OECD Fiscal Federalism Studies Reforming Fiscal Federalism and Local Government: Beyond the Zero-Sum Game. – М.: , 2012. – 136 с.
   
9. Jim Adamson. The Denny's Story: How a Company in Crisis Resurrected Its Good Name and Reputation. – М.: , 0. – 0 с.
   
10. Scott J. Callan, Janet M. Thomas. Environmental Economics and Management: Theory, Policy and Applications With Economic Applications Card and Infotrac College Edition. – М.: , 0. – 0 с.
    
11. Richard J. Butler. The Economics of Social Insurance and Employee Benefits. – М.: , 0. – 0 с.
    
12. Managing Mergers Acquisitions and Strategic Alliances : Integrating people and cultures. – М.: , 0. – 0 с.
    
13. Lisa Davis. Shortcuts for Smart Managers: Checklists, Worksheets, and Action Plans for Managers With No Time to Waste. – М.: , 0. – 0 с.
    
14. Florence M. Stone. The Manager's Question and Answer Book. – М.: , 0. – 0 с.
    
15. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
16. Relationship and Resource Management in Operations (Securities Institute Global Capital Markets Series). – М.: , 0. – 0 с.
    
17. Public House and Beverage Management: Key Principles and Issues. – М.: , 0. – 0 с.
    
18. Svend Remoe, Svend Remoe, Jean Guinet, Organisation for Economic Co-Operation and Development, Organisation for Economic Co-Operation and Development Committee for s, Organisation for Economic Co-Operation and Development Working Party o. Dynamising National Innovation Systems. – М.: , 0. – 0 с.
    
19. Fred I. Denny, David E. Dismukes. Power System Operations and Electricity Markets. – М.: CRC Press, 2002. – 152 с.
    
20. OECD (Organization for Economic Co-operation and Development). China in the World Economy: An OECD Economic and Statistical Survey. – М.: , 0. – 0 с.
    
21. Ghassem A. Homaifar. Managing Global Financial and Foreign Exchange Rate Risk. – М.: , 0. – 0 с.
    
22. Neil S. Grigg. Water Resources Management: Principles, Regulations, and Cases. – М.: , 0. – 0 с.
    
23. Environmental Action Programme for Central and Eastern Europe, Richard Ackermann, Ministerial Conference "Environment for Europe, World Bank, Organisation for Economic Co-Operation and Development. Environmental Action Programme for Central and Eastern Europe: Setting Priorities : Abridged Version of the Document Endorsed by the Ministerial Conference, Lucerne, Switzerland, 28-30 April, 1993. – М.: , 0. – 0 с.
    
24. Leo Maier, Oecd, Mikitaro Shobayashi, Organisation for Economic Co-Operation and Development. Multifunctionality: Towards an Analytical Framework (Agriculture and Food). – М.: , 0. – 0 с.
    
25. Mike Wright, Centre for Management Buy-Out Research, Ken Robbie. Management Buy-Outs and Venture Capital : Into the Next Millennium. – М.: , 0. – 0 с.
    
26. Uri B. Dadush, Dipak Dasgupta, Marc Uzan, Dipak Das Gupta, Organisation for Economic Co-Operation and Development, World Bank. Private Capital Flows in the Age of Globalization: The Aftermath of the Asian Crisis. – М.: , 0. – 0 с.
    
27. Jeffrey S. Harrison. Strategic Management : Of Resources And Relationships. – М.: , 0. – 0 с.
    
28. Douglas Robert Brown. The Restaurant Managers Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation. – М.: , 0. – 0 с.
    
29. James Keiser, Frederick J. DeMicco, Robert N. Grimes. Contemporary Management Theory: Controlling and Analyzing Costs in Foodservice Operations (4th Edition). – М.: , 0. – 0 с.
    
30. Jeffrey S. Harrison. Strategic Management : Of Resources and Relationships (Concepts and Cases). – М.: , 0. – 0 с.
    
31. Chris Collison, Geoff Parsell. Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations. – М.: Capstone, 2005. – 332 с.
    
32. John Pearce, Richard Robinson. Strategic Management with PowerWeb and Business Week Card. – М.: , 0. – 0 с.
    
33. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
    
34. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
    
35. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
    
36. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
37. Tony Carter. Many Thin Companies: The Change in Customer Dealings and Managers Since September 11, 2001. – М.: , 0. – 0 с.
    
38. Douglas B. Herron. Marketing Nonprofit Programs and Services : Proven and Practical Strategies to Get More Customers, Members, and Donors (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с.
    
39. Xiuli Chao, Masakiyo Miyazawa, Michael Pinedo. Queueing Networks: Customers, Signals and Product Form Solutions. – М.: , 0. – 0 с.
    
40. J. Cobbenhagen, Jan Cobbenhagen. Successful Innovation: Towards a New Theory for the Management of Small and Medium-sized Enterprises (New Horizons in the Economics of Innovation series). – М.: , 0. – 0 с.
    
41. Metin Feridun, M. Feridun, Gilbert Babin. Management Technologies for E-Commerce and E-Business Applications: 13th Ifip/IEEE International Workshop on Distributed Systems: Operations and Management, Dsom 2002, Montreal, Canada, October 2002 : Proceedings (LECTURE NOTES IN COMPUTER SCIENCE). – М.: , 0. – 0 с.
    
42. Charles V. Breakfield, Roxanne E. Burkey. Managing Systems Migrations and Upgrades : Demystifying the Technology Puzzle. – М.: , 0. – 0 с.
    
43. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
    
44. John M. Nicholas. Project Management for Business and Engineering, Second Edition : Principles and Practice. – М.: , 2004. – 0 с.
    
45. Nigel Evans. Strategic Management for Travel and Tourism. – М.: , 2003. – 0 с.
    
46. Joan E. Pynes. Human Resources Management for Public and Nonprofit Organizations (Jossey Bass Nonprofit & Public Management Series). – М.: , 2004. – 0 с.
    
47. Cecil Bozarth. Introduction to Operations and Supply Chain Management. – М.: , 2005. – 0 с.
    
48. Cecil Bozarth. Introduction to Operations And Supply Chain Management With Advanced Decision Spport Tools. – М.: , 2005. – 0 с.
    
49. The Practice of Supply Chain Management : Where Theory and Application Converge (International Series in Operations Research & Management Science). – М.: , 2003. – 0 с.
    
50. Daniel, M.D. Farb. OSHA Hazard Communications Manual and CD, Introductory But Comprehensive OSHA (Occupational Safety and Health) Training for the Managers and Employees in a Worker Safety Program. – М.: , 2003. – 0 с.
    
51. Louis Patler. TrendSmart: The Power of Knowing What's Coming...and...What's Here to Stay. – М.: , 2003. – 0 с.
    
52. Patti J. Shock. Restaurant Marketing for Owners and Managers (Wiley Restaurant Basics Series). – М.: , 2003. – 0 с.
    
53. Julia Tum, Philippa Norton, J. Nevan Wright. Management of Event Operations. – М.: Elsevier Butterworth-Heinemann, 2006. – 304 с.
    
54. Edward E. Qian, Ronald H. Hua, Eric H. Sorensen. Quantitative Equity Portfolio Management: Modern Techniques and Applications (Chapman & Hall/Crc Financial Mathematics Series). – М.: , 2007. – 444 с.
    
55. Mass Customization: Challenges and Solutions (International Series in Operations Research & Management Science). – М.: , 2006. – 304 с.
    
56. Jay Heizer, Barry Render. Operations Management, Flex Version and Student CD and Lecture Guide (8th Edition). – М.: , 2006. – 672 с.
    
57. Robert Christie Mill. Restaurant Management: Customers, Operations, and Employees. – М.: Prentice Hall, 2006. – 464 с.
    
58. Donald Wade. Successful Restaurant Management: From Vision to Execution. – М.: Delmar Cengage Learning, 2005. – 384 с.
    
59. Organisation for Economic Co-Operation and Development. Ageing And Employment Policies: United States (Ageing and Employment Policies = Vieillissement Et Politique). – М.: , 2005. – 193 с.
    
60. Organisation for Economic Co-Operation and Development. Trade And Migration: Building Bridges For Global Labour Mobility. – М.: , 2005. – 162 с.
    
61. Handbook of Marketing Decision Models (International Series in Operations Research & Management Science) (International Series in Operations Research & Management Science). – М.: , 2008. – 630 с.
    
62. Michael Blyth. Risk and Security Management: Protecting People and Sites Worldwide. – М.: , 2008. – 402 с.
    
63. Anil Bhat, Arya Kumar. Management Principles, Processes, and Practices. – М.: , 2008. – 672 с.
    
64. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
65. Handbook of Hospitality Operations and IT (Handbooks of Hospitality Management) (Handbooks of Hospitality Management). – М.: , 2008. – 448 с.
    
66. Lynette Ryals. Managing Customers Profitably. – М.: , 2009. – 384 с.
    
67. Steve Farber. The Radical Edge: Stoke Your Business, Amp Your Life, and Change the World. – М.: , 2009. – 176 с.
    
68. Entrepreneur Press and Liane Cassavoy. Start Your Own Net Service Business (Start Your Own...). – М.: , 2009. – 250 с.
    
69. M. Saito, N. Wickramasinghe, M. Fujii, E. Geisler. Redesigning Innovative Healthcare Operation and the Role of Knowledge Management. – М.: , 2009. – 322 с.
    
70. Patti J. Shock. Restaurant Marketing for Owners and Managers. – М.: , 2003. – 240 с.
    
71. Lorenzo Preve, Virginia Sarria-Allende. Working Capital Management (Financial Management Association Survey and Synthesis Series). – М.: , 2010. – 176 с.
    
72. OECD Organisation for Economic Co-operation and Development. Structural and Demographic Business Statistics 2009. – М.: , 2010. – 400 с.
    
73. OECD Organisation for Economic Co-operation and Development. Etudes economiques de l'OCDE : Coree 2008: Edition 2008 (French Edition). – М.: , 2010. – 174 с.
    
74. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Regional Innovation: Catalonia, Spain 2010: Edition 2010 (United Nations Office on Drugs and Crime - Boletin De Estupefacientes). – М.: , 2010. – 270 с.
    
75. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
76. OECD Organisation for Economic Co-operation and Development. Gestion de la mobilite en entreprises: Politiques de transport efficaces: Edition 2009 (International Transport Forum) (French Edition). – М.: , 2010. – 108 с.
    
77. OECD Organisation for Economic Co-operation and Development. Reconnaitre l'apprentissage non formel et informel : resultats, politiques et pratiques (French Edition). – М.: , 2010. – 100 с.
    
78. OECD Organisation for Economic Co-operation and Development. Educational Research and Innovation Are the New Millennium Learners Making the Grade?: Technology Use and Educational Performance in PISA 2006. – М.: , 2010. – 216 с.
    
79. OECD Organisation for Economic Co-operation and Development. Taxing Wages 2009. – М.: , 2010. – 516 с.
    
80. OECD Organisation for Economic Co-operation and Development. Development Co-operation Report 2010 (Development Co-Operation Report: Efforts and Policies of the Members of the Development Assistance Committee). – М.: , 2010. – 278 с.
    
81. OECD Organisation for Economic Co-operation and Development. Geographical Distribution of Financial Flows to Developing Countries 2010: Disbursements, Commitments, Country Indicators (Geographical Distribution of Financial Flows to Aid Recipients). – М.: , 2010. – 274 с.
    
82. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Human Resource Management in Government OECD Reviews of Human Resource Management in Government: Brazil 2010: Federal Government. – М.: , 2010. – 312 с.
    
83. OECD Organisation for Economic Co-operation and Development. Conflict and Fragility Transition Financing: Building a Better Response. – М.: , 2010. – 136 с.
    
84. OECD Organisation for Economic Co-operation and Development. The Future for Interurban Passenger Transport: Bringing Citizens Closer Together. – М.: , 2010. – 556 с.
    
85. OECD Organisation for Economic Co-operation and Development. Effective Transport Policies for Corporate Mobility Management (International Transport Forum). – М.: , 2010. – 108 с.
    
86. Alnoor Bhimani and Michael Bromwich. Management Accounting: Retrospect and Prospect. – М.: CIMA Publishing, Elsevier, 2010. – 150 с.
    
87. David Loader. Relationship and Resource Management in Operations. – М.: , 2010. – 172 с.
    
88. Helen Deresky. International Management: Managing Across Borders and Cultures. – М.: Prentice Hall, 2010. – 480 с.
    
89. Chuck Eastman, Paul Teicholz, Rafael Sacks, Kathleen Liston. BIM Handbook: A Guide to Building Information Modeling for Owners, Managers, Designers, Engineers and Contractors. – М.: John Wiley and Sons, Ltd, 2008. – 504 с.
    
90. Managing Customer Relationships on the Internet (International Business and Management). – М.: , 2005. – 318 с.
    
91. OECD Organisation for Economic Co-operation and Development. Agrarpolitik in den OECD-Landern 2009 : Monitoring und Evaluierung: Edition 2009 (German Edition). – М.: , 2010. – 234 с.
    
92. John McKean. Managing Customers Through Economic Cycles. – М.: , 2010. – 264 с.
    
93. Rob Reider. Effective Operations and Controls for the Small Privately Held Business. – М.: , 2008. – 396 с.
    
94. Don Peppers. Managing Customer Relationships. – М.: , 2011. – 560 с.
    
95. Gary S. Goodman PhD. Monitoring, Measuring, and Managing Customer Service. – М.: , 2000. – 192 с.
    
96. Adedeji Bodunde Badiru. Project Management in Manufacturing and High Technology Operations. – М.: , 1988. – 320 с.
    
97. R. Ray Gehani. Management of Technology and Operations. – М.: , 1998. – 464 с.
    
98. Christopher W. Craighead. Managing Operations and Supply Chain Processes. – М.: , 2014. – 544 с.
    
99. OECD: Organisation for Economic Co–operation and Development. Multilingual Dictionary of Fish and Fish Products. – М.: , 1983. – 118 с.
    
100. Jack R. Meredith. Spreadsheet Templates and Applications in the Management of Operations. – М.: , 1987. – 148 с.
     
101. Operations And Supply Management: The Core. – М.: , 2010. – 0 с.
     
102. Operations And Supply Chain Management Global Edition. – М.: , 2010. – 800 с.
     
103. Operations Management: Contemporary Concepts And Cases. – М.: , 2010. – 544 с.
     
104. Operations And Supply Chain Management W/Connect Card - Global Edition. – М.: , 2010. – 0 с.
     
105. Thomas D. Nadeau. MPLS Network Management: MIBs, Tools, and Techniques. – М.: Morgan Kaufmann, 2002. – 525 с.
     
106. DASU. THE CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS. – М.: , 2013. –  с.
     
107. Yohannes Workeaferahu Elifneh. Human Resource Management and Employees Turnover. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
     
108. Sunity Shrestha Hada,Bhawani Shanker Acharya and Gyan Bahadur Tamang. Women in Management:Balancing Work and Family. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
109. Eko Susanto and Agus Slamet. Management of Waste and Residues in Nuclear Facility. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
110. ATIQUR RAHMAN,Mahmud Mohamed and Mahbuba Begum. Postharvest Biological Management of Anthracnose and Quality of Papaya. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
     
111. Chandrashekhar Choudhary,Anjana Arun and Suresh Mohan Prasad. Integrated Management of Stem and root rot of Sesamum indicum L. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
112. R. Rajathy. Power System Operation And Management In Restructured Market. – М.: Scholars' Press, 2013. – 184 с.
     
113. Shih-sen Chang and Lin Wang. Nonlinear Operators and Iterative Methods. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
114. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
115. Samsudin Wahab and Ezian Amalyna Abdul Malek. Human Resource Management Information System and Job Performance. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
     
116. Stig-Endre Elvevoll. Customer innovativeness and selling performance. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
117. Andrew Franklin Prince. Employer and Employee Perception on Attrition in BPO Industry. – М.: LAP Lambert Academic Publishing, 2011. – 248 с.
     
118. Gerilynn Abracosa. Organizational Cultures and Employees' Litigious Conduct. – М.: LAP Lambert Academic Publishing, 2015. – 192 с.
     
119. Johan Mjornvik and Marie Sanfridsson. Management Control Systems and Entrepreneurship in Lusaka. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
120. Mehrnoosh Naghshi Bakhshayesh. Perceived Organizational Support and Employee Engagement. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
121. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
122. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
123. Majken Ronne and Louise Ronne. How users and employees interact when developing a new product. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
124. Joseph M. Groch. Effective Golf Management. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
125. Wyckliffe Otieno Robby,Bonventure Onyango Odote and Mary Adhiambo Nyakwaka. Performance Management and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
126. Alex Chalangady. Leadership characteristics of managers of IT and Non-IT organisations. – М.: LAP Lambert Academic Publishing, 2014. – 312 с.
     
127. Nadav Goldschmidt. Managing Customer Expectations. – М.: LAP Lambert Academic Publishing, 2009. – 120 с.
     
128. Arjun Kumar Shrestha. Perceptions of Organizational Politics and Employee Outcomes. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
129. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
130. Benson Mukandiwa. Customer and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
131. Md. Salah Uddin Rajib and Luo Fan. Performance Evaluation Methods and Employee Work Behavior. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
132. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
133. Ahmed Zemzem and OumeIma Kacem. Risk management, board characteristics and performance. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
     
134. Faustino Taderera and JOHN CHIBAYA MBUYA. Strategic Management Cases, Terms and Definitiions. – М.: LAP Lambert Academic Publishing, 2010. – 696 с.
     
135. Abu Elnasr Sobaih. The Management of Part-time employees in the restaurant industry. – М.: LAP Lambert Academic Publishing, 2011. – 380 с.
     
136. Daniel Dumitru Filip and Florin Lungu. The management of small and unique production series. – М.: LAP Lambert Academic Publishing, 2013. – 244 с.
     
137. Hsiao-Fan Wang and Wei-Kuo Hong. Managing Customer Profitability in a Saturated and Competitive Market. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
138. Farooq Anwar. Leadership Styles and Employee Outcomes. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
139. Faustino Taderera and Zebert Mahachi. Customs Practice and Documentation. – М.: LAP Lambert Academic Publishing, 2010. – 664 с.
     
140. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
5. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
6. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
7. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
8. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
9. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
10. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
11. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
12. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
13. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
14. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
15. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
16. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
17. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
18. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
19. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
20. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
21. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
22. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.