Результаты поиска

Лучшие результаты

1. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с.
   
2. Dijulius. Secret Service - Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 2011. – 0 с.
   

Дополнительные результаты

1. Thomas Stridsman. Tradings Systems That Work: Building and Evaluating Effective Trading Systems. – М.: McGraw-Hill, 2000. – 358 с.
   
2. Ron Willingham. The Inner Game of Selling: Mastering the Hidden Forces that Determine Your Success. – М.: , 2012. – 272 с.
   
3. Robert J. Marshak. Covert Processes At Work: Managing the Five Hidden Dimensions of Organizational Change. – М.: , 2012. – 324 с.
   
4. Brian Ault. "Secret Bull Niche" Stock Market Trading System. – М.: , 2012. – 98 с.
   
5. Janelle Barlow. A Complaint Is A Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2012. – 480 с.
   
6. Robin Cooper, Robert S. Kaplan. Design of Cost Management Systems (2nd Edition). – М.: Prentice Hall, 1998. – 552 с.
   
7. Josh Tracy. Secret Online Marketing Handbook for Business Owners (Volume 2). – М.: , 2012. – 32 с.
   
8. Jennet Conant. Tuxedo Park : A Wall Street Tycoon and the Secret Palace of Science That Changed the Course of World War II. – М.: , 0. – 0 с.
   
9. Jerry Acuff, Wally Wood. The Relationship Edge in Business : Connecting with Customers and Colleagues When It Counts. – М.: , 2004. – 0 с.
   
10. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
    
11. Donna Brooks, Lynn Brooks. Ten Secrets of Successful Men That Women Want to Know. – М.: , 0. – 0 с.
    
12. Jim Williamson. Service: Brief Lessons and Inspiring Stories : A Book to Inspire and Celebrate Your Achievements (Lessons Learned). – М.: , 0. – 0 с.
    
13. R. E. Lefton, Jerome T. Loeb, R. Lefton, Jerome Loeb. Why Can't We Get Anything Done Around Here?: The Smart Manager's Guide to Executing the Work That Delivers Results. – М.: , 0. – 0 с.
    
14. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
15. Stanley A. Brown. What Customers Value Most : How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability. – М.: , 0. – 0 с.
    
16. Peter Mears, Frank Voehl. The Executive Guide to Implementing Quality Systems. – М.: , 0. – 0 с.
    
17. Neville Lake, Kristen Hickey. Customer Service Workbook. – М.: , 0. – 0 с.
    
18. Bo Carlsson. Technological Systems in the Bio Industries: An International Study (Economics of Science, Technology and Innovation, Vol 26). – М.: , 0. – 0 с.
    
19. Sydney J. Key. The Doha Round and Financial Services Negotations (AEI Studies on Services Trade Negotiations). – М.: , 0. – 0 с.
    
20. Brian Hindley. Trade Liberalization in Aviation Services: Can the Doha Round Free Flight? (AEI Studies on Services Trade Negotiations). – М.: , 0. – 0 с.
    
21. William Levinson. The Way of Strategy. – М.: , 0. – 0 с.
    
22. Stijn Claessens, Marion Jansen. The Internationalization of Financial Services - Issues and Lessons for Developing Countries. – М.: , 0. – 0 с.
    
23. Joe Krutsinger. Trading Systems: Secrets of the Masters. – М.: , 0. – 0 с.
    
24. Steven A. Melnyk, David R. Denzler. Operations Management: A Value-Driven Approach. – М.: , 0. – 0 с.
    
25. Anthony W. Ulwick. Business Strategy Formulation : Theory, Process, and the Intellectual Revolution. – М.: , 0. – 0 с.
    
26. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
    
27. Timothy L. Templeton, Lynda Rutledge Stephenson. The Referral of a Lifetime: The Networking System that Produces Bottom-Line Results . . . Every Day!. – М.: , 0. – 0 с.
    
28. Michael D. Eisner. Be Our Guest: Perfecting the Аrt of Customer Service. – М.: Disney Enterprises, 0. – 208 с.
    
29. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с.
    
30. Dr. Daniel R. Price. Your Customer $ystem. – М.: , 0. – 0 с.
    
31. Wendy Leebov. Customer Service for Professionals in Health Care. – М.: , 0. – 0 с.
    
32. E. J. Nijssen, Ruud T. Frambach, Edwin J. Nijssen. Marketing Strategy: Creating Customer Value Through Strategic Marketing Planning - A Management Approach. – М.: , 0. – 0 с.
    
33. Robert Jackson, Paul Wang. Strategic Database Marketing. – М.: , 0. – 0 с.
    
34. Roger Dawson. Secrets of Power Persuasion for Salespeople. – М.: , 0. – 0 с.
    
35. Amjad Umar. Architectures Module: Solution Architectures Through Components. – М.: , 0. – 0 с.
    
36. Rolf T. Wigand, Peter Mertens, Freimut Bodendorf, Wolfgang Konig, Arnold Picot, Matthias Schumann. Introduction to Business Information Systems. – М.: , 0. – 0 с.
    
37. Seumas Milne. The Enemy Within: The Secret War Against The Miners. – М.: , 2004. – 0 с.
    
38. Martin Fahy. Beyond Governance : Creating Corporate Value through Performance, Conformance and Responsibility. – М.: , 2005. – 0 с.
    
39. Dale Midgley. Golden Circle Secrets : How to Achieve Consistent Sales Success Through Customer Values & Expectations. – М.: , 2005. – 0 с.
    
40. Tom Borg. Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable. – М.: , 2004. – 0 с.
    
41. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
42. Japanese Governance: Beyond Japan Inc. – М.: , 2003. – 0 с.
    
43. Secrets of the World Cup Advisors. – М.: , 2004. – 0 с.
    
44. Ready to Use: Investor Rights Agreement for Venture Capital Deals - Contract Samples on CD-Rom That Can be Customized to Fit Your Needs (Ready to Use). – М.: , 2004. – 0 с.
    
45. Alexander A. P. Singha. Ready to Use: Venture Capital Term Sheets - Contract Samples on CD-Rom That Can be Customized to Fit Your Needs (Ready to Use). – М.: , 2004. – 0 с.
    
46. Peg Thoms. Finding the Best and the Brightest : A Guide to Recruiting, Selecting, and Retaining Effective Leaders. – М.: , 2005. – 0 с.
    
47. Steve Bell. Lean Enterprise Systems: Using IT for Continuous Improvement. – М.: , 2005. – 0 с.
    
48. Toshiki Naruse. Equalized & Synchronized Production: The High-Mix Manufacturing System That Moves Beyond Jit. – М.: , 2003. – 0 с.
    
49. Amit Mitra. Agile Systems With Reusable Patterns of Business Knowledge: A Component-Based Approach (Artech House Computing Library). – М.: , 2005. – 416 с.
    
50. Adrian Payne. Handbook of CRM: Achieving Excellence through Customer Management. – М.: Butterworth-Heinemann, 2005. – 288 с.
    
51. Colin Shaw, John Ivens. Building Great Customer Experiences. – М.: Palgrave Macmillan, 2002. – 240 с.
    
52. Diane Berenbaum, Tom Larkin. How to Talk to Customers: Create a Great Impression Every Time withMAGIC. – М.: , 2007. – 224 с.
    
53. Ron Willingham. The Inner Game of Selling: Mastering the Hidden Forces that Determine Your Success. – М.: , 2006. – 272 с.
    
54. Naomi Black. Two Sides to Every Coin... The Customer Isn't Always Right!. – М.: , 2004. – 190 с.
    
55. Darby Checketts. Customer Astonishment: 10 Secrets to World-Class Customer Care. – М.: Robert Reed Publishers, 2006. – 166 с.
    
56. Reinhold Haux, A. Winter, Elske Ammenwerth, Birgit Brigl. Strategic Information Management in Hospitals: An Introduction to Hospital Information Systems (Health Informatics). – М.: , 2004. – 272 с.
    
57. Greg Stielstra. PyroMarketing: The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life. – М.: , 2005. – 256 с.
    
58. Klaus W. Bender. Moneymakers: The Secret World of Banknote Printing. – М.: Wiley VCH, 2006. – 308 с.
    
59. Robert Simons. Levers Of Organization Design: How Managers Use Accountability Systems For Greater Performance And Commitment. – М.: , 2005. – 290 с.
    
60. Dave Nelson, Patricia E. Moody, Jonathan R. Stegner. The Incredible Payback: Innovative Sourcing Solutions That Deliver Extraordinary Results. – М.: , 2004. – 270 с.
    
61. Roy H. Campbell, Prasad G. Naldurg. Security and Survivability: Analyzing, Modeling, and Verifying Dynamic Recovery in Insecure Systems. – М.: , 2008. – 240 с.
    
62. Sandra W. Evans. RX FOR BUSINESS: THINKIVITY. – М.: , 2008. – 196 с.
    
63. Robert Galvin, Kurt Yeager. PERFECT POWER: How the Microgrid Revolution Will Unleash Cleaner, Greener, More Abundant Energy. – М.: , 2008. – 200 с.
    
64. Gina Gullo, Angela Rinaldi. Option Selling for Profit: The Builder's Guide to Generating Design Center Revenue for Profit. – М.: , 2008. – 126 с.
    
65. Carrie L Perrien Smith. Currency: Striking Networking Gold in a Relationship Economy. – М.: , 2008. – 288 с.
    
66. Lynn L. Adams, David A. Jochim, Thomas R. Cutting. The Art of Strategic Leadership. – М.: , 2008. – 115 с.
    
67. Lance Jepsen. Internet Marketing-Profits That Lie Hidden In Your Website: How To Triple Your Web Sales In 25 Days. – М.: , 2008. – 184 с.
    
68. Dave Duesseau, Doug Wilson. An Introduction to Business 4th Edition: Learning Business Concepts Through a Simulation Experience. – М.: , 2008. – 140 с.
    
69. Linda Goodman, Michelle Helin. Why Customers Really Buy: Uncovering the Emotional Triggers That Drive Sales. – М.: , 2009. – 256 с.
    
70. Jonathan M. Tisch. Chocolates on the Pillow Aren't Enough: Reinventing The Customer Experience. – М.: , 2009. – 256 с.
    
71. Martin Fahy, Jeremy Roche, Anastasia Weiner. Beyond Governance: Creating Corporate Value through Performance, Conformance and Responsibility. – М.: John Wiley and Sons, Ltd, 2004. – 336 с.
    
72. Mohamad Y. Jaber. Inventory Management: Non-Classical Views (Industrial Innovation Series). – М.: , 2009. – 242 с.
    
73. Sharon K. Koss. Solving the Compensation Puzzle: Putting Together a Complete Pay and Performance System. – М.: Society for Human Resource Management, 2008. – 150 с.
    
74. R. Paul Herman. The HIP Investor: Make Bigger Profits by Building a Better World. – М.: , 2010. – 322 с.
    
75. Jacob Saki. The Credit Cards Finance System: Mini Bank System. – М.: , 2010. – 238 с.
    
76. Michael L. Timms. Freebies That Build Income Online: Get The Secret Of Making Money In The Internet Using Free Stuff To Create Multiple Income Streams To Perk Up Big Profits So You Can Build Income For Life. – М.: , 2011. – 36 с.
    
77. Pat Fallon, Fred Senn. Juicing the Orange: How to Turn Creativity into a Powerful Business Advantage. – М.: , 2006. – 272 с.
    
78. James P. Womack, Daniel T. Jones, Daniel Roos. The Machine That Changed the World: The Story of Lean Production - Toyota's Secret Weapon in the Global Car Wars That Is Now Revolutionizing World Industry. – М.: Free Press, 2007. – 352 с.
    
79. Matthew Brzezinski. Red Moon Rising: Sputnik and the Hidden Rivalries that Ignited the Space Age. – М.: , 2008. – 336 с.
    
80. Michael Rosen. Applied SOA. – М.: , 2008. – 696 с.
    
81. Frederic Wakeman. Spymaster – Dai Li & the Chinese Secret Service. – М.: , 2003. – 640 с.
    
82. Ami Pedahzur. The Israeli Secret Services and the Struggle Against Terrorism. – М.: , 2010. – 232 с.
    
83. Dn Osherson. Systems that Learn – An Intro to Learning Theory for Cognittive & Computer Science. – М.: , 1990. – 228 с.
    
84. Andrew Meier. The Lost Spy – An American in Stalin?s Secret Service. – М.: , 2008. – 304 с.
    
85. Dn Osherson. Osherson: ?systems? That Learn – An Intro To Learn Ing Theory For Cognit & Compu Scien (cloth). – М.: , 1986. – 228 с.
    
86. Erskine Childers. The Riddle of the Sands: A Record of Secret Service Recently Achieved. – М.: , 2011. – 280 с.
    
87. Sanjay Jain. Systems that Learn – An Introduction to Learning Theory 2e. – М.: , 1999. – 328 с.
    
88. The Brand Promise: How Ketel One, Costco, Make-A-Wish, Tourism Vancouver, And Other Leading Brands Make And Keep The Promise That Guarantees Success. – М.: , 2011. – 288 с.
    
89. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с.
    
90. Living Brands: Collaboration + Innovation = Customer Fascination. – М.: , 2011. – 288 с.
    
91. Perfect Power: How The Microgrid Revolution Will Unleash Cleaner, Greener, More Abundant Energy. – М.: , 2011. – 200 с.
    
92. The Mcgraw-Hill 36-Hour Course Product Development. – М.: , 2011. – 256 с.
    
93. The Trading Book: A Complete Solution To Mastering Technical Systems And Trading Psychology. – М.: , 2011. – 272 с.
    
94. Please Every Customer: Delivering Stellar Customer Service Across Cultures. – М.: , 2011. – 304 с.
    
95. Customer Service Training 101. – М.: , 2011. – 224 с.
    
96. Templeton. The Referral Of A Lifetime - The Networking System That Produces Bottom Line Results...Every Day. – М.: , 2011. – 0 с.
    
97. Built To Love. – М.: , 2011. – 216 с.
    
98. Strategic Customer Service. – М.: , 2011. – 240 с.
    
99. The Million-Dollar Financial Services Practice. – М.: , 2011. – 320 с.
    
100. Now, Build A Great Business!. – М.: , 2011. – 256 с.
     
101. Dijulius. Secret Service - Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 2011. – 0 с.
     
102. Ronald Kessler. In the President's Secret Service: Behind the Scenes with Agents in the Line of Fire and the Presidents They Protect. – М.: , 2009. – 288 с.
     
103. Richard J. Aldrich. GCHQ: The Uncensored Story of Britain's Most Secret Intelligence Agency. – М.: HarperCollins Publishers, 2011. – 706 с.
     
104. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
     
105. HANDSHAW. TRAINING THAT DELIVERS RESULTS: INSTRUCTIONAL DESIGN THAT ALIGNS WITH BUSINESS GOALS. – М.: , 2014. –  с.
     
106. Jeff Madrick. Seven Bad Ideas: How Mainstream Economists Have Damaged America and the World. – М.: Alfred A. Knopf, 2014. – 272 с.
     
107. Dr Jeff Sutherland. Scrum: A Revolutionary Approach to Building Teams, Beating Deadlines and Boosting Productivity. – М.: Random House Business Book, 2014. – 256 с.
     
108. Shaima' Safaaldin Bahaaldin and Firas Abdullah Thweny Al-Saedi. A New Internet Service Provider Billing System. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
     
109. Oscar A. Saenz. Enterprise Systems Engineering. – М.: Scholars Press, 2014. – 224 с.
     
110. Michael Naish. Sensing-System Planning. – М.: LAP Lambert Academic Publishing, 2010. – 248 с.
     
111. Masuduzzaman Bakaul. Wavelength Interleaved DWDM Millimeter-Wave Radio over Fiber System. – М.: LAP Lambert Academic Publishing, 2010. – 284 с.
     
112. Mohammed Alsaaq. Power System Harmonic Analysis Using ETAP?. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
113. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
114. Matthew D'Souza,Montserrat Ros and Adam Postula. Wireless Sensor Systems for Localized and Intuitive Interaction. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
115. Dharmanshu Patel and Bhaskar Thakker. Embedded system design for implementation of bus information system. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
     
116. Ali Eksim. Wireless packet data system design for multimedia service provisioning. – М.: LAP Lambert Academic Publishing, 2011. – 252 с.
     
117. Jan-Willem van ''t Klooster. Context, design and implementation of a control system. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
118. Jibin Johnson. Role of Line Delivery Performance in Supply Chain Management. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
119. M. Mohan Prasad. Lean Implementation In Textile Industry. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
120. Daniel Opwonya. Performance Optimization of Sewer Networks. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
121. Michael Dibley. An intelligent system for facility management. – М.: LAP Lambert Academic Publishing, 2013. – 312 с.
     
122. Stefan Conrads and Ayman Ahmed Ezzat Othman. Industrialised Building Systems for Housing the Poor in South Africa. – М.: LAP Lambert Academic Publishing, 2011. – 196 с.
     
123. Janet Plang. Welfare Services And The Aged. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
124. Mathewos Muke. Opportunities and Challenges for Private Service Delivery:. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
125. Nimish Shah,Raju Mewada and Tejal Mehta. Polymers in Modified Drug Delivery Systems. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
     
126. Pamela Hinojosa. An Ideal Model for Nonprofit Leadership. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
127. Divya Seethapathy. Inventory Models for Multi-Product Batch Production Systems. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
128. Ejaz Qayyum,Zeeshan Mohsin and Junaid Malik. Real-time Vehicle Tracking System Using GPS & GSM. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
129. Gabor Kecskemeti. Foundations of Efficient Virtual Appliance Based Service Deployments. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
     
130. Drake Patrick Mirembe. Security Framework for Telemedicine, eHealth, and Wellness Services. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
     
131. Khandaker Shahidul Islam. An Argumentation System that Builds Trusted Trading Partnerships. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
132. Morteza Zaker. Schema Changing in Data Warehouse Through Deferential Patterns. – М.: LAP Lambert Academic Publishing, 2010. – 136 с.
     
133. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
134. Loverage Chakazamba. Delinquency in Zimbabwe's banks:Case of Moss Bank,from 2004 to 2007. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
     
135. Innocent Simphiwe Nojiyeza. Inventory Control Systems for National Health Laboratory Services. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
136. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
     
137. MADRICK, JEFF. SEVEN BAD IDEAS. – М.: , 2015. –  с.
     
138. Maryam Ahmed. Automatic Taxi Trip Sensing and Indicating System though GSM. – М.: , 2015. – 52 с.
     
139. Fitzgerald F. S. Tender is the Night. – М.: Т8, 2018. – 450 с.
     
140. In the President's Secret Service. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. Банковское отделение будущего. интервью с Камероном МакКворри. Cameron MacQuarrie, менеджером по развитию бизнеса компании Cisco Systems в области корпоративных финансов в регионе EMEA. Европа, Ближний Восток, Африка. Н.Ф. Колюшенко, "Расчеты и операционная работа в коммерческом банке", № 2, февраль 2006.
6. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
7. Ловушка для пирата. интервью с И. Слабых, руководителем отдела противодействия интеллектуальному пиратству в России и СНГ Adobe Systems. И. Голова, "Расчет", N 9, сентябрь 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
10. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
11. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
12. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
13. Я воспринимаю персонального помощника как напарника червяк должен нравиться рыбке, а не рыбаку. интервью с П.А. Черкашиным, руководителем российского представительства компании Adobe Systems. "Управление персоналом", № 20, октябрь 2008.