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Лучшие результаты

  1. Muhammad Naeem Iqbal,Naz Mughal and Ehtsham ul Haq. Service Quality, Organizational Structure and Policy Making. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.

Дополнительные результаты

  1. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
  2. Edited by Craig L. Johnson and Joyce Y. Man. Tax Increment Financing and Economic Development: Uses, Structures, and Impact. – М.: State University of New York Press, 0. – 276 с.
  3. Johnson A. Edosomwan. Organizational Transformation and Process Reengineering. – М.: , 0. – 0 с.
  4. Stephen Collins. German Policy-Making and Eastern Enlargement of the European Union During the Ko: Managing the Agenda?. – М.: , 0. – 0 с.
  5. Frank A. G. Den Butter, Mary S. Morgan. Empirical Models and Policy Making: Interaction and Institutions. – М.: , 0. – 0 с.
  6. Michael D. McGinnis, Bloomington Workshop in Political Theory and polic Indiana University. Polycentricity and Local Public Economies: Readings from the Workshop in Political Theory and Policy Analysis (Institutional Analysis). – М.: , 0. – 0 с.
  7. Kanwalroop Kathy Dhanda, Anna Nagurney, Padma Ramanujam. Environmental Networks:A Framework for Economic Decision-Making and Policy Analysis. – М.: , 0. – 0 с.
  8. Irwin Lester Morris. Congress, the President, and the Federal Reserve : The Politics of American Monetary Policy-Making. – М.: , 0. – 0 с.
  9. George P. Huber, William H. Glick. Organizational Change and Redesign: Ideas and Insights for Improving Performance. – М.: , 0. – 0 с.
  10. Richard Whittington, Michael Mayer. The European Corporation: Strategy, Structure, and Social Science. – М.: Oxford University Press, 2001. – 288 с.
  11. Seth Allcorn. The Dynamic Workplace : Present Structure and Future Redesign. – М.: , 0. – 0 с.
  12. Rosemary O'Leary, Robert F. Durant, Daniel J. Fiorino, Paul S. Weiland. Managing for the Environment : Understanding the Legal, Organizational, and Policy Challenges (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с.
  13. Irwin Lester Morris. Congress, the President, and the Federal Reserve : The Politics of American Monetary Policy-Making. – М.: , 0. – 0 с.
  14. Timothy M. Swanson, Marco Vighi, M. Vighi. Regulating Chemical Accumulation in the Environment: The Integration of Toxicology and Economics in Environmental Policy-Making. – М.: , 0. – 0 с.
  15. Lisa M. Sciulli. Innovations in the Retail Banking Industry: The Impact of Organizational Structure and Environment on the Adoption Process. – М.: Routledge, 0. – 250 с.
  16. P. Vink, E.A.P. Koningsveld, S. Dhondt. Human Factors in Organizational Design and Management - VI. – М.: , 0. – 0 с.
  17. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
  18. E. Grady Bogue, Kimberely Bingham Hall. Quality and Accountability in Higher Education: Improving Policy, Enhancing Performance. – М.: , 0. – 0 с.
  19. No Shortcuts to Power: African Women in Politics and Policy Making. – М.: , 2003. – 0 с.
  20. Handbook of Product and Service Development in Communication and Information Technology. – М.: , 2003. – 0 с.
  21. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
  22. J.B. Ruhl, Steven E. Kraft, Christopher L. Lant. The Law and Policy of Ecosystem Services. – М.: , 2007. – 368 с.
  23. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с.
  24. Morten Balling, Frank Lierman, Dr Andy Mullineux. Competition and Profitability in European Financial Services: Strategic, Systemic and Policy Issues (Routledge International Studies in Money and Banking). – М.: , 2006. – 322 с.
  25. Ronny Manos. Capital Structure and Dividend Policy. – М.: , 2008. – 232 с.
  26. Michael J Marinaccio. Organizational Politics As Experienced In Different Organizational Structures: An Exploration of How Organizational Structure Can Impact the Political Experience of Executive Management. – М.: , 2008. – 264 с.
  27. OECD Organisation for Economic Co-operation and Development. Structural and Demographic Business Statistics 2009. – М.: , 2010. – 400 с.
  28. OECD Organisation for Economic Co-operation and Development. Development Co-operation Report 2010 (Development Co-Operation Report: Efforts and Policies of the Members of the Development Assistance Committee). – М.: , 2010. – 278 с.
  29. Editor Douglas Cumming. Venture Capital: Investment Strategies, Structures, and Policies. – М.: John Wiley and Sons, Ltd, 2010. – 600 с.
  30. Charles T. Betz. Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children. – М.: , 2010. – 424 с.
  31. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
  32. D Yates. The Ungovernable City – The Politics of Urban Problems and Policy making. – М.: , 1977. – 238 с.
  33. Walton. Administration and Policy Making in Education. – М.: , 1959. – 0 с.
  34. Dean M. Harris. Ethics in Health Services and Policy. – М.: , 2011. – 304 с.
  35. Nathan. Foreign Policy Making and the American Political System 3e. – М.: , 1994. – 336 с.
  36. Nathan. Foreign Policy Making and the American Political S ystem, third edition. – М.: , 1994. – 0 с.
  37. Conor Quigley and Anthony Collins. EC State Aid Law and Policy. – М.: , 2011. – 408 с.
  38. Edited by Hugh C Hansen. Intellectual Property Law and Policy Volume 11. – М.: , 2011. – 862 с.
  39. Edited by Stephen Weatherill and Ulf Bernitz. The Role of Regions and Sub-National Actors in Europe. – М.: , 2011. – 180 с.
  40. Edited by Kim Brooks, Asa Gunnarson, Lisa Philipps and Maria Wersig. Challenging Gender Inequality in Tax Policy Making. – М.: , 2011. – 300 с.
  41. Edited by Hugh C Hansen. Intellectual Property Law and Policy Volume 12. – М.: , 2011. – 932 с.
  42. Iain Ramsay. Consumer Law and Policy. – М.: , 2011. – 830 с.
  43. Robert P Inman. Making Cities Work – Prospects and Policies for Urban America. – М.: , 2009. – 378 с.
  44. Bill Stinnett. Think Like Your Customer: A Winning Strategy To Maximize Sales By Understanding And Influencing How And Why Your Customers Buy. – М.: McGraw-Hill, 2004. – 288 с.
  45. Quality In Early Childhood Services. – М.: , 2011. – 232 с.
  46. Quality In Early Childhood Services. – М.: , 2011. – 232 с.
  47. Vijay Kumar Sharma and Ghanshyam Das Varma. Structural and magnetic properties of ZnO doped with Mn and Co. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
  48. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
  49. Swarna Bansal,Martin Dauner and Heinrich Planck. STRUCTURE AND PROPERTIES OF BULKY WAVEMAKER NONWOVENS FOR AUTOMOTIVES. – М.: LAP Lambert Academic Publishing, 2010. – 172 с.
  50. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
  51. Nor Azwadi Che Sidik,Afiq Witri Muhammad Yazid and Nur Hamizah Mohamad Yusoff. Flow Structure And Pollutant Dispersion In Symmetric Street Canyon. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  52. Fernando Kuschnaroff Contreras and Fatima Bayma de Oliveira. Critical Analysis of Cyberslacking in Organizational Structures. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
  53. Peter Oino,Benard Mwori Sorre and Agnes Mugure. Social Organizational Structures Among Street Families. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
  54. Jun Zhang and Tan Genjia. Making science and technology policy in China. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  55. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
  56. Gbadamosi Belau Olatunde. Demographic Information and Educational Policy Making. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
  57. Dr. Sunday Makama M. Effects of Organization Structure and Primary Health Care Services. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
  58. Nhlakanipho Sibiya and Dr. N.H Ntombela. Assessing Community Participation Trends. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
  59. Fatmeh Alzoubi and Helene Berman. Motherhood and Childbirth Experiences among Newcomer Women in Canada. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
  60. Shahid Nawaz,Matloob Hussain and Manshad Rustam. Structural and Stratigraphic Interpretation of 2D Seismic Data. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
  61. Vikas Kumar,Abhishek A. Mehta and Sangeeta Tripathi. Non Timber Forest Products: Production, Consumption and Policy in Gujarat. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
  62. Harikrishnan C. P.,Kunhamu T. K. and Ajeesh R. Structural and Functional Analysis of Tropical Urban Homegardens. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  63. Md. Fazlul Huq,Zahid Hasan Mahmood and Dilip Kumar Saha. Ni-Cu-Zn Ferrite: Dependence of Structural and Magnetic Properties. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
  64. Suresh Pittala and S. Srinath. Structural and Multiferroic Properties of Pure and RE Doped BiFeO3. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
  65. Abeer Alarawi and Iman Roqan. Europium Doped Zinc Oxide Nanorods, Structural and Optical Properties. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  66. Georgii Kozlov and Abdulakh Mikitaev. Structure and Properties of Nanocomposites Polymer/Organoclay. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
  67. Peter N. Nelson and Henry A. Ellis. Structure and Phase Behaviours of Ag(I), Na(I) and K(I) n-Alkanoates. – М.: LAP Lambert Academic Publishing, 2014. – 312 с.
  68. Ravi Mohan Tiwari and Mr. Bharat Babu Shrestha. Community Structure and Regeneration of Sub-alpine Abies spectabilis. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
  69. Md. Abdul Wakil,Rifat Shams and Meherun Nahar. Employment Status, Economic Structure and Quality of Life of Dhaka. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
  70. Shagufta Kanwal,Sumaira NIshat and Muhammad Irfan Khan. Bioinformatic Approaches to Structure and Function of Protein. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  71. Asghar Taheri-Kafrani,Thomas Haertle and Abdol-Khalegh Bordbar. Structural and Functional Changes in Proteins induced by modifications. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
  72. Khalid Majid Fazili and Syed Tanveer. DNA Structure and Replication. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  73. Halima Ghani and Zainab F. Zadeh. Relationship between Organizational Justice and Employee Commitment. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  74. Parul Rishi and Ruchi Mudaliar. Changing Climate Changing Behaviour. – М.: LAP Lambert Academic Publishing, 2012. – 340 с.
  75. B. Kamau Thuo and M. Gichuho Chege. Stewardship Leadership in the Church Growth. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  76. Oksana Popovych. Good Governance and Policy Addressing Poverty Alleviation in Ukraine. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  77. Benon C. Basheka,Gerald K. Karyeija and Rose B. Namara. Public Administration in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 596 с.
  78. Famous S. Eseduwo. Gas Flaring and Reinjection Policy-Making in Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 592 с.
  79. Nii Tackie. Public Administration and Policy Making in Ghana. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
  80. Reuben Sebenzile Masango. Public Participation In Policy-Making And Implementation. – М.: LAP Lambert Academic Publishing, 2011. – 276 с.
  81. Marja-Liisa Niinikoski. Innovation: Formation of a Policy Field and a Policy-making Practice. – М.: LAP Lambert Academic Publishing, 2011. – 268 с.
  82. Bokkisam Venkatesula Reddy. Civil Service Reforms-Special Reference to All India Services: a Study. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
  83. Mohammad Jabbar and Gezahyegn Ayele. Land Degradation in the Oromiya Highlands in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  84. Chao-chen Chung. Government, Policy-Making and the Development of Innovation System. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
  85. Nader Saki,Fakher Rahim and Soheila Nikakhlagh. Quality of life and otolaryngology disease. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
  86. Aijaz Ahmed Sohag,Shah Muhammad Mahesar and Riaz Ahmed Sohag. Significance of Human capital for the PHM and Policy making. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  87. Davison Theo and Adson Banda. Structure and Representations of Finite Groups. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
  88. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  89. Collins Sankay. Dynamics Of Corporate Capital Structure And Firm Value In Nigeria. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
  90. Tahereh Khezrab and Ali Mahbudi. On the Distribution of Information Structures and Focal Points. – М.: LAP Lambert Academic Publishing, 2013. – 324 с.
  91. NGUYEN MAU DUNG and NGUYEN PHUONG LE. AGRICULTURAL COOPERATIVE MANAGEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  92. Solomon Arulraj David. The Impacts of the World Bank on Educational Policy Making. – М.: LAP Lambert Academic Publishing, 2010. – 80 с.
  93. Yusuph Kambuga. Perspectives of Educational Policy Making and Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
  94. M Palani Natha Raja and Ashwani Kumar. Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
  95. A. K. M. Harun-Ur-Rashid. GSM Structure and Expanding of Coverage at Hill Tracts Area. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  96. Elio Ferrato. Inter-organizational Relationship and Hold-up in the Automotive Sector. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
  97. Shabnam Fazli Aghghaleh,Zakiah Mohammadun Mohammed and Azlina Ahmad. Internal Auditing and Risk Management. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
  98. Lucyann Muthoni Karani. Effects Of Organizational Structure On Strategy Implementation. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  99. Malgorzata Gotowska,Anna Jakubczak and Magdalena Kufel. The assessing the quality of life and the standard of living. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
  100. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
  101. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  102. Tadesse Kabtamu. Customer Satisfaction towards Hotel Service Quality. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  103. Sabina Lajiq and Elvira Efendic. Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  104. Nariman Javan and Naser Valaei. Organizational Characteristics and KM Implementation. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
  105. Muhammad Naeem Iqbal,Naz Mughal and Ehtsham ul Haq. Service Quality, Organizational Structure and Policy Making. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
  106. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
  107. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  108. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  109. Irfan Ameer and Nadia Khan. Ownership structure and dividend payout. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  110. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
  111. Carl Osterberg and Tony Lorentsson. Organizational Conflict and Socialization Processes in Health Care. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  112. Bashir Ahmad,Muhammad Shahbaz Arif and Nadeem Sohail. Organizational Ethics and Job satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  113. Mikhail Rozhko and Oleg Kibalnikov. New scientific view on organizational scheme of aviation enterprises. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
  114. Bagher Bagherian and R.M. Kulkarni. Tourism Industry. – М.: LAP Lambert Academic Publishing, 2014. – 420 с.
  115. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  116. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  117. Rooma R. Ramsaran-Fowdar and Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
  118. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  119. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  120. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  121. Daudi Riganda. Service Quality at Tanzania Investment Centre. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
  122. Sangeetha Balasubramaniam and Dr. Huam Hon Tat. AIRLINE INDUSTRY. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
  123. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  124. Elham Vahabi varaki and Mahdi Nasrollahi. Organizational structure and developing of 360-degree feedback system. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
  125. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
  126. Borwornsom Leerapan. Organizational Reputation and Public Disclosure of Healthcare Quality. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
  127. Israel Ambe Ayongwa and Jie Sun. Humanitarian Logistics. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
  128. Praveena S. and S. D. Sivakumar. N. Venkatesa Palanichamy. Service Quality Analysis In Cellular Industry In Coimbatore City. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  129. Sareh Rahimi and Adel Tajasom. Organizational Commitment and Performance. – М.: LAP Lambert Academic Publishing, 2010. – 132 с.
  130. DAING MARUAK SADEK,SALEHUDDIN SHUIB and Ahmad Rozaini Ali Hassan. A Comparison of Service Quality: Customers Perception. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
  131. Lotars Dubkevics and Arturs Barbars. Role of Organizational Culture and Leadership in Company's Efficiency. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
  132. Bushra Hassan,Aliya Abdul Hayee and Muhammad Naveed Riaz. ROLE OF SELF-REGULATION AND DECISION MAKING AT ORGANIZATIONS. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  133. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
  134. Seyed Mehdi Mousavi Davoudi and Mandeep Singh. Organizational Behavior and Human Resource Management. – М.: LAP Lambert Academic Publishing, 2014. – 400 с.
  135. MOHHIDIN OTHMAN. THE IMPACT OF ORGANIZATIONAL CULTURE ON INTERNAL SERVICE QUALITY. – М.: LAP Lambert Academic Publishing, 2010. – 384 с.
  136. Muhammad Azam,Muhammad Arshad Khan and Nasir Iqbal. The Impact of Political Risk and Policy Uncertainty on FDI. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  137. Olfat Salem,Fatma Baddar and Gusrina Putri. Organizational Culture and Health Care Providers Commitment. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  138. Gladys Rotich and Kindiki J.N. Visually Impaired Student in Public Universities in Kenya. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  139. Veronika Koptleuova,Kin Boon Tang and Adilbek Tleubayev. Capital structure and corporate performance. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  140. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
  4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
  7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  8. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
  9. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  10. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
  11. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  12. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  13. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  14. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
  15. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  16. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.

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Спасибо большое за оперативность! сегодня преподу все скинули. надеюсь его все устроит