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Лучшие результаты Philip J. Kaplan. F'd Companies: Spectacular Dot-Com Flameouts. – М.: , 0. – 0 с. Verne Harnish. Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm. – М.: Select Books (NY), 2002. – 176 с. Harvey Mackay. Dig Your Well Before You're Thirsty: The Only Networking Book You'll Ever Need. – М.: Currency, 1999. – 336 с. Tim Hindle. Managing Meetings (INSTANT MANAGERS). – М.: , 0. – 0 с. Dorothy Leeds. Smart Questions: The Essential Strategy for Successful Managers. – М.: , 0. – 0 с. Sven-Erik Sjostrand. Invisible Management: The Social Construction of Leadership. – М.: , 0. – 0 с. Luke Barber, Matt Weinstein. Work Like Your Dog: Fifty Ways to Work Less, Play More, and Earn More. – М.: , 0. – 0 с. Bradford D. Smart. The Smart Interviewer. – М.: Wiley, 1990. – 224 с. Victor Sperandeo. Trader Vic--Methods of a Wall Street Master. – М.: , 0. – 0 с. David Gardner, Tom Gardner, Selena Maranjian. The Motley Fool Investment Guide for Teens: 8 Steps to Having More Money Than Your Parents Ever Dreamed of. – М.: Fireside, 2002. – 256 с. Thomas B. McMullen. Introduction to the Theory of Constraints (TOC) Management System. – М.: CRC Press, 1998. – 320 с. Phil Lempert. Being the Shopper: Understanding the Buyer's Choice. – М.: , 0. – 0 с. Barbara Stanny. Prince Charming Isn't Coming: How Women Get Smart About Money. – М.: , 0. – 0 с. Art Beroff, Rob Adams, Terry Adams. The Bargain Hunter's & Smart Consumer's Field Guide: How To Buy Almost Anything For Next To Nothing!. – М.: , 0. – 0 с. Deborah L. Jacobs. Small Business Legal Smarts. – М.: Bloomberg Press, 1998. – 272 с. Barrie Dolnick. Minerva Rules Your Future: Goddess-Given Advice for Smart Moves at Work. – М.: , 2003. – 0 с. Rosanne Badowski. Managing Up : How to Forge an Effective Relationship With Those Above You. – М.: , 2004. – 0 с. John Patrick Dolan. Smart Negotiating. – М.: , 2006. – 320 с. Thomas M. Koulopoulos, Tom Roloff. Smartsourcing: Driving Innovation and Growth Through Outsourcing. – М.: , 2006. – 304 с. Patricia DiGiacomo. Special Edition Using Microsoft Office Outlook 2007. – М.: Que, 2006. – 1032 с. Don Tapscott, Anthony D. Williams. Wikinomics: How Mass Collaboration Changes Everything. – М.: , 2006. – 320 с. Geoff Smart, Randy Street. Who: The A Method for Hiring. – М.: , 2008. – 208 с. Mark Lyford. Secrets and Tips of Real Estate: Discover the Secrets of Real Estate Riches (Volume 1). – М.: , 2010. – 48 с. Art Sobczak. Smart Calling. – М.: , 2010. – 256 с. Mark Miller. The Hard Times Guide to Retirement Security. – М.: , 2010. – 224 с. Elisabeth Leamy. Save Big. – М.: , 2010. – 338 с. The Smart Growth Manual. – М.: , 2011. – 240 с. Turn Small Talk Into Big Deals: Using 4 Key Conversation Styles To Customize Your Networking Approach, Build Relationships, And Win More Clients. – М.: , 2011. – 288 с. Tony Abbott. The Postcard. – М.: Little, Brown Books for Young Readers, 2008. – 368 с. Adam L. Penenberg. Play at Work: How Games Inspire Breakthrough Thinking. – М.: Portfolio Hardcover, 2013. – 256 с. Daniel Goleman. Focus: The Hidden Driver of Excellence. – М.: Bloomsbury Publishing PLC, 2014. – с. Siddharth Shetty. Smart radio interference mitigation techniques for mutual coexistence. – М.: LAP Lambert Academic Publishing, 2011. – 92 с. Kushal Roy,Avisankar Roy and Avishek Das. Advance nano ceramic PZT sensors. – М.: LAP Lambert Academic Publishing, 2014. – 104 с. Rajeev Verma. Self Healing Composite Materials. – М.: LAP Lambert Academic Publishing, 2011. – 76 с. Mohd. Sadique Shaikh Anwar. Fundamental Understanding with Smart Materials. – М.: LAP Lambert Academic Publishing, 2010. – 96 с. Mohammad Shahnor Bani,Zulkifli Abdul Rashid and Ku Halim Ku Hamid. Smart Advisory System Application for Hazardous Waste Management. – М.: LAP Lambert Academic Publishing, 2013. – 164 с. PRASHANT CHOUDHARY. Smart Materials in Dentistry. – М.: LAP Lambert Academic Publishing, 2010. – 160 с. Richard S. Maposa. Crossculturalism in Schools. – М.: LAP Lambert Academic Publishing, 2011. – 80 с. Antarpreet Singh Manchanda. Design Methodology for Differential Power Analysis Resistant Circuits. – М.: LAP Lambert Academic Publishing, 2014. – 120 с. Parika Pahwa and Aditya Sood. One Call Health For All. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. Wajid Ishfaq and Modassir Ishfaq. Development of Mobile Student Attendance Monitor using RFID. – М.: LAP Lambert Academic Publishing, 2012. – 164 с. Matthieu Rivain. On the Physical Security of Cryptographic Implementations. – М.: LAP Lambert Academic Publishing, 2014. – 232 с. Marikka Heikkila. Coordination of complex operations over organisational boundaries. – М.: LAP Lambert Academic Publishing, 2010. – 264 с. Mahfuz Kabir. Trade Response to Preferential Liberalization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с. Vida Azimi. Accomodating M2M Traffic in IEEE 802.15.4; The Prioritized Wait Time. – М.: LAP Lambert Academic Publishing, 2014. – 84 с. Afolabi Akinlolu Olarinde. Development of Text to Speech System for Yoruba Language. – М.: LAP Lambert Academic Publishing, 2014. – 80 с. Halil Alibaba. A system for selection of building elements in architectural design. – М.: LAP Lambert Academic Publishing, 2010. – 180 с. Randall Munroe. What If? Serious Scientific Answers to Absurd Hypothetical Questions. – М.: John Murray, 2014. – 320 с. Victorians Undone: Tales of the Flesh in the Age of Decorum. – М.: , . – с. Дополнительные результаты Robert T. Kiyosaki, Sharon L. Lechter. Rich Dad's Rich Kid, Smart Kid: Giving Your Children a Financial Headstart. – М.: Warner Books, 2001. – 288 с. В.В. Вольский, О.В. Веселова, Н.К. Золкина. Оператор call-центра. От найма до увольнения. – М.: Альфа-Пресс, 2012. – 356 с. John P. Schuster. Answering Your Call: A Guide for Living Your Deepest Purpose. – М.: , 2012. – 244 с. Smart Card Research and Advanced Applications: 10th IFIP WG 8.8/11.2 International Conference, CARDIS 2011, Leuven, Belgium, September 14-16, 2011, ... Computer Science / Security and Cryptology). – М.: , 2012. – 357 с. R. Maria Kimme. Calling the Customer: Factors that determine a successful outsourcing relationship. – М.: , 2012. – 228 с. Climate Smart Development in Asia: Transition to Low Carbon and Climate Resilient Economies. – М.: , 2012. – 272 с. Michael Hinshaw, Bruce Kasanoff. Smart Customers, Stupid Companies: Why Only Intelligent Companies Will Thrive, and How To Be One of Them. – М.: , 2012. – 200 с. Allan Leighton. Tough Calls: Making the Right Decisions in Challenging Times. – М.: , 2012. – 268 с. Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks). – М.: , 2012. – 208 с. Justin J. Camp. Venture Capital Due Diligence: A Guide to Making Smart Investment Choices and Increasing Your Portfolio Returns. – М.: Wiley, 2002. – 258 с. Richard Lehman, Lawrence G. McMillan. New Insights on Covered Call Writing: The Powerful Technique That Enhances Return and Lowers Risk in Stock Investing. – М.: , 0. – 0 с. Clark Howard, Mark Meltzer. Get Clark Smart: The Ultimate Guide to Getting Rich from America's Money-Saving Expert. – М.: , 0. – 0 с. Max H. Bazerman. Smart Money Decisions: Why You Do What You Do with Money. – М.: Wiley, 2001. – 256 с. Robert A. Schwartz, John Aidan Byrne, Antoinette Colaninno. Call Auction Trading: New Answers to Old Questions. – М.: , 0. – 0 с. Ken Langdon, Alan Bonham, Ken Langdon. Smart Things to Know About, Business Finance. – М.: , 0. – 0 с. Andrew D. Westhem, Stewart J. Weissman, Marketplace Books. Tax-Smart Investing : Maximizing Your Client's Profits (A Marketplace Book). – М.: , 0. – 0 с. John Adair. John Adair's 100 Greatest Ideas for Smart Decision Making. – М.: , 2012. – 224 с. Joanna Nicholson. Dressing Smart in the New Millennium. – М.: , 0. – 0 с. Nicholas Reid Schaffzin, Princeton Review. Negotiate Smart (Smart Series). – М.: , 0. – 0 с. Julie Adair King. The Smart Woman's Guide to Interviewing and Salary Negotiation, Third Edition. – М.: , 0. – 0 с. John Mariotti. Smart Things to Know About Partnerships. – М.: , 0. – 0 с. Thomas M. Koulopoulos. Smart Companies, Smart Tools: Transforming Business Processes into Business Assets. – М.: , 0. – 0 с. Jose A. Soler Ramos, Kim B. Staking, Alfonso Ayuso Calle, Paulina Beato, Emilio Botin O'Shea, Miguel Escrig Melia, Bernardo Falero Carrasco, Jose A. Soler Ramos, Inter-American Development Bank, Grupo Santander. Financial Risk Management: A Practical Approach for Emerging Markets. – М.: , 0. – 0 с. Philip J. Kaplan. F'd Companies: Spectacular Dot-Com Flameouts. – М.: , 0. – 0 с. S. Michael, Ph.D. Kravitz, Susan D. Schubert. Emotional Intelligence Works: Developing "People Smart" Strategies (Crisp Fifty-Minute Book). – М.: , 0. – 0 с. Caitlin Williams. Successful Woman's Guide to Working Smart: Ten Strengths That Matter Most. – М.: , 0. – 0 с. Ben Fletcher. (Inner) Fitness and the Fit Corporation (Smart Strategies Series). – М.: , 0. – 0 с. Verne Harnish. Mastering the Rockefeller Habits: What You Must Do to Increase the Value of Your Fast-Growth Firm. – М.: Select Books (NY), 2002. – 176 с. Stephen Coscia. Tele-Stress - Relief For Call Center Stress Syndrome. – М.: , 0. – 0 с. Wendy Weiss. Cold Calling for Women: Opening Doors & Closing Sales. – М.: , 0. – 0 с. Joanna Nicholson. Dressing Smart for Women: 101 Mistakes You Can't Afford to Make... and How to Avoid Them. – М.: Impact Publications, 2003. – 148 с. Clinton W. McLemore. Street-Smart Ethics: Succeeding in Business Without Selling Your Soul. – М.: , 0. – 0 с. Kim Johnson Gross, Jeff Stone. Chic Simple Dress Smart for Women: Wardrobes that Win in the Workplace. – М.: , 0. – 0 с. Lisa Rogak. Smart Guide to Managing Your Time. – М.: , 0. – 0 с. Kim Johnson Gross, Jeff Stone. Chic Simple Dress Smart Men : Wardrobes That Win in the New Workplace (Chic Simple). – М.: , 0. – 0 с. Donna Deeprose. Smart Things to Know About Culture (Smart Things to Know About (Stay Smart!) Series). – М.: , 0. – 0 с. Rex P. Gatto. The Smart Manager's F.A.Q. Guide : A Survival Handbook for Today's Workplace (Pfeiffer). – М.: , 0. – 0 с. Harvey Mackay. Dig Your Well Before You're Thirsty: The Only Networking Book You'll Ever Need. – М.: Currency, 1999. – 336 с. David Perkins, David Perkins. King Arthur's Round Table : How Collaborative Conversations Create Smart Organizations. – М.: , 0. – 0 с. Tim Hindle. Managing Meetings (INSTANT MANAGERS). – М.: , 0. – 0 с. Janelle Barlow, Peta Peter, Lewis Barlow. Smart Videoconferencing: New Habits for Virtual Meetings. – М.: , 0. – 0 с. Richard J. Leider, David A. Shapiro. Whistle While You Work: Heeding Your Life's Calling. – М.: , 0. – 0 с. Valerie Young. Finding Your True Calling: The Handbook for People Who Still Don't Know What They Want to be When They Grow Up But Can't Wait to Find Out. – М.: , 0. – 0 с. Richard Nelson Bolles, Dale Susan Brown, Dale S. Brown. Job-Hunting for the So-Called Handicapped or People Who Have Disabilities. – М.: , 0. – 0 с. Dorothy Leonard, Walter Swap. Deep Smarts: How to Cultivate and Transfer Enduring Business Wisdom. – М.: Harvard Business School Press, 2005. – 272 с. John R. Harbison, Jr. Peter Pekar. Smart Alliances : A Practical Guide to Repeatable Success (J-B BAH Strategy & Business Series). – М.: , 0. – 0 с. Dorothy Leeds. Smart Questions: The Essential Strategy for Successful Managers. – М.: , 0. – 0 с. John S. Hammond, Ralph L. Keeney, Howard Raiffa. Smart Choices: A Practical Guide to Making Better Decisions. – М.: , 0. – 0 с. Managing Smart : 325 High-Performance Tips Every Manager Must Know. – М.: , 0. – 0 с. Sven-Erik Sjostrand. Invisible Management: The Social Construction of Leadership. – М.: , 0. – 0 с. Lisa Davis. Shortcuts for Smart Managers: Checklists, Worksheets, and Action Plans for Managers With No Time to Waste. – М.: , 0. – 0 с. Jonathan Yudelowitz, Richard J. Koch, Robin Field. Smart Things to Know About Leadership. – М.: , 0. – 0 с. David Firth. Smart Things to Know About, Smart Things to Know About People Management. – М.: , 0. – 0 с. Adrienne Heard. Quick & Smart Entrepreneur's Handbook. – М.: , 0. – 0 с. Rodney Gerber, Colin Lankshear, Rod Gerber. Training for a Smart Workforce. – М.: , 0. – 0 с. Luke Barber, Matt Weinstein. Work Like Your Dog: Fifty Ways to Work Less, Play More, and Earn More. – М.: , 0. – 0 с. John P. Schuster. Answering Your Call: A Guide to Living Your Deepest Purpose. – М.: , 0. – 0 с. Raymond Dreyfack, Ray Dreyfack. Job Smarts: Skills for Winning in the Work Place. – М.: , 0. – 0 с. David Firth, David Firth. Smart Things to Know about Change. – М.: , 0. – 0 с. Patrick Forsyth. Smart Things to Know About Consultancy (Smart Things to Know About (Stay Smart!) Series). – М.: , 0. – 0 с. Jackie Waldman. Teens With the Courage to Give: Young People Who Triumphed over Tragedy and Volunteered to Make a Difference (Call to Action Book). – М.: , 0. – 0 с. Madelyn Schulman. Working Smart. – М.: , 0. – 0 с. Bradford D. Smart. The Smart Interviewer. – М.: Wiley, 1990. – 224 с. Duane E. Sharp. Call Center Operation: Design, Operation, and Maintenance. – М.: Digital Press, 2003. – 318 с. Incoming Calls Management, Research Strategies International. The Multichannel Call Center Study Final Report. – М.: , 0. – 0 с. Catherine A. Allen, William J. Barr, Ron Schultz, Smart Card Forum. Smart Cards: Seizing Strategic Business Opportunities. – М.: , 0. – 0 с. Victor Sperandeo. Trader Vic--Methods of a Wall Street Master. – М.: , 0. – 0 с. Paul D. Kadavy. Covered Call Writing With Exchange Traded Funds (ETFs): Double-Digit Returns, Diversification, Downside Protection. – М.: , 0. – 0 с. Gordon K. Williamson. Smart Guide to Making Wise Investments (Smart Guide). – М.: , 0. – 0 с. Susan Karp. Smart Guide to Profiting from Mutual Funds. – М.: , 0. – 0 с. Robert A. Schwartz, Nicole Beiner, Miriam J. Humbach. The Electronic Call Auction: Market Mechanism and Trading. – М.: , 0. – 0 с. David Gardner, Tom Gardner, Selena Maranjian. The Motley Fool Investment Guide for Teens: 8 Steps to Having More Money Than Your Parents Ever Dreamed of. – М.: Fireside, 2002. – 256 с. Scott Frank, Andy Heller. Buy Low, Rent Smart, Sell High. – М.: , 0. – 0 с. Paul D. Kadavy. Covered Call Writing with Qs and Diamonds: Double-Digit Returns on Ready-Made Portfolios. – М.: , 0. – 0 с. Paul D. Kadavy. Covered Call Writing Demystified: Double-Digit Returns on Stocks in a Slower Growth Market for the Conservative Investor. – М.: , 0. – 0 с. Paul D. Kadavy. Writing Uncovered Put and Call Combinations: Earn Two Option Premiums from One Margin Requirement on Individual Stocks and Exchange Traded Funds (ETFs) Without Owning Them. – М.: Arrow Publications, 2009. – 186 с. Gerald Nadler, William Chandon. Smart Questions : Learn to Ask the Right Questions for Powerful Results. – М.: , 0. – 0 с. Paul G., Ph.D. Whitmore, Paul Whitmore. How to Make Smart Decisions About Training: Save Money, Time, & Frustration. – М.: , 0. – 0 с. Andrew Waite, Andrew J. Waite. A Practical Guide to Call Center Technology. – М.: CMP, 2002. – 497 с. Andy Bangs. Smart Steps to Smart Choices : Testing Your Business Idea. – М.: , 0. – 0 с. Max De Pree. Called to Serve: Creating and Nurturing the Effective Volunteer Board. – М.: , 0. – 0 с. Thomas B. McMullen. Introduction to the Theory of Constraints (TOC) Management System. – М.: CRC Press, 1998. – 320 с. Rob Stearns. Winning Smart after Losing Big: Revitalizing People, Reviving Enterprises. – М.: , 0. – 0 с. Andrew Holmes. Smart Risk (Smart Things to Know About (Stay Smart!) Series). – М.: , 0. – 0 с. Brad Cleveland. ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals. – М.: Call Center Press, 2003. – 209 с. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с. Rodney Gerber, Colin Lankshear, Rod Gerber. Training for a Smart WorkForce. – М.: , 0. – 0 с. Phil Lempert. Being the Shopper: Understanding the Buyer's Choice. – М.: , 0. – 0 с. Madeline Bodin, Keith Dawson. The Call Center Dictionary. – М.: , 0. – 0 с. Madeline Bodin. Maximizing Call Center Performance. – М.: , 0. – 0 с. Rosanne D'Ausilio. Wake Up Your Call Center: Humanizing Your Interaction Hub (3rd Edition). – М.: , 0. – 0 с. John Mariotti. Smart Things to Know About, Marketing. – М.: , 0. – 0 с. Shawn A. Greene. I'd Rather Have a Root Canal Than Do Cold Calling. – М.: , 0. – 0 с. B. R Gordon, B.R. Gordon. How To Get $500 From Telemarketers When They Won't Stop Calling You!. – М.: , 0. – 0 с. David Greenblatt. Call Heard 'Round the World, The: Voice Over Internet Protocol and the Quest for Convergence. – М.: , 0. – 0 с. Lee Boyan. Successful Cold Call Selling: Over 100 New Ideas, Scripts, and Examples from the Nation's Foremost Sales Trainer. – М.: AMACOM/American Management Association, 0. – 276 с. Barbara Stanny. Prince Charming Isn't Coming: How Women Get Smart About Money. – М.: , 0. – 0 с. Art Beroff, Rob Adams, Terry Adams. The Bargain Hunter's & Smart Consumer's Field Guide: How To Buy Almost Anything For Next To Nothing!. – М.: , 0. – 0 с. Deborah L. Jacobs. Small Business Legal Smarts. – М.: Bloomberg Press, 1998. – 272 с. J. K. Smart. Real Coaching & Feedback: How to Help People Improve Their Performance. – М.: , 2003. – 0 с. John Patrick Dolan. Smart Negotiating. – М.: , 2006. – 320 с. John Smart, Stephen Nelson, Julie Doherty. Planning a Life in Medicine: Discover If a Medical Career is Right for You and Learn How to Make It Happen (Career Guides). – М.: , 2005. – 400 с. Geoff Smart, Randy Street. Who: The A Method for Hiring. – М.: , 2008. – 208 с. The Smart Cookies, Jennifer Barrett. The Smart Cookies' Guide to Making More Dough: How Five Young Women Got Smart, Formed a Money Group, and Took Control of Their Finances. – М.: , 2008. – 256 с. Scott B. Smart, William L Megginson, Lawrence J. Gitman. Corporate Finance (with Thomson ONE - Business School Edition 6-Month and Smart Finance Printed Access Card). – М.: , 2008. – 118 с. Ph.D., Bradford D. Smart, Greg Alexander. Topgrading for Sales: World-Class Methods to Interview, Hire, and Coach Top Sales Representatives. – М.: , 2008. – 128 с. Scott B. Smart, William L. Megginson. Introduction to Financial Management. – М.: Cengage Learning, 2008. – 964 с. William Smart. An Introduction to the Theory of Value: On the Lines of Menger, Wieser, and Bohm-Bawerk (Classic Reprint). – М.: , 2010. – 102 с. Smart Biz Guides. Making Money on Facebook. – М.: , 2010. – 130 с. Smart Biz Guides. Business Success Secrets of Self-Made Millionaires. – М.: , 2010. – 140 с. Б.С. Гольдштейн, В.А. Фрейнкман. Call-центры и компьютерная телефония. – СПб.: БХВ-Петербург, 2002. – 372 с. Carlos I. Calle. Einstein For Dummies. – М.: For Dummies, 2005. – 384 с. Art Sobczak. Smart Calling. – М.: , 2010. – 256 с. Mary Ann Smart. Mimomania – Music and Gesture in Nineteenth Century Opera. – М.: , 2006. – 245 с. Ann Smart Martin. Buying into the World of Goods – Early Consumers in Backcountry Virginia. – М.: , 2010. – 288 с. Carol Smart. The Changing Experience of Childhood. – М.: , 2001. – 232 с. Ann Smart Martin. Buying Into The World of Goods – Early Consumers in Backcountry Virginia. – М.: , 2008. – 320 с. Bradford D. Smart. The Smart Interviewer. – М.: , 1990. – 206 с. Gloria Call Horsley. In–Laws. – М.: , 1995. – 240 с. Carol Smart. The Changing Experience of Childhood. – М.: , 2001. – 232 с. Madison Smart Bell. Lavoisier in the Year One – The Birth of a New Science in an Age of Revolution. – М.: , 2005. – 256 с. BD SMART. Smart Selective ?interviewing? – A Management Psychologist?s Recommended Approach. – М.: , 1983. – 292 с. Geeks On Call®. Geeks On Call® PC?s. – М.: , 2005. – 192 с. Smart Money. Second Untitled SmartMoney Book (Work #4). – М.: , 2003. – 250 с. Mary Ann Smart. Siren Songs – Representatives of Gender & Sexuality in Opera. – М.: , 2000. – 310 с. Gloria Call Horsley. The In–Law Survival Manual. – М.: , 1996. – 288 с. Alistair Smart. Allan Ramsay – Painter, Essayist & Man of the Enlightenment. – М.: , 1992. – 328 с. Smart. World Nuclear Energy. – М.: , 1982. – 0 с. Jane Kaye, Susan M C Gibbons, Catherine Heeney, Andrew Smart and Michael Parker. Governing Biobanks. – М.: , 2011. – 338 с. Carol Smart. Family Fragments?. – М.: , 1998. – 232 с. Carol Smart. Family Fragments?. – М.: , 1998. – 232 с. John Ferguson Smart. Java Power Tools. – М.: , 2008. – 910 с. The Smart Growth Manual. – М.: , 2011. – 240 с. SMART OTU. THE SOCIOLOGY OF DRUG TRAFFICKING AND DRUG TRAFFICKERS. – М.: LAP Lambert Academic Publishing, 2010. – 348 с. Mohd. Sadique Shaikh Anwar. Fundamental Understanding with Smart Materials. – М.: LAP Lambert Academic Publishing, 2010. – 96 с. Mohammad Shahnor Bani,Zulkifli Abdul Rashid and Ku Halim Ku Hamid. Smart Advisory System Application for Hazardous Waste Management. – М.: LAP Lambert Academic Publishing, 2013. – 164 с. PRASHANT CHOUDHARY. Smart Materials in Dentistry. – М.: LAP Lambert Academic Publishing, 2010. – 160 с. Eduardo J. Calle. Remedial Mathematics: Online vs. Face-to-Face. – М.: LAP Lambert Academic Publishing, 2012. – 296 с. Parika Pahwa and Aditya Sood. One Call Health For All. – М.: LAP Lambert Academic Publishing, 2012. – 84 с. GEOFF SMART. Who. – М.: , 2015. – 208 с. Лучшие результаты Ничего не найдено Дополнительные результаты Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005. Рабочее время + личное время = жизнь. интервью с Е. Акимовой, ведущим специалистом учебно-информационного центра ООО "Коммерческие и легковые автомобили - ГК ГАЗ", бизнес-тренером, консультантом, коучером, к.п.н., В. Вахрушевой, руководителем отдела по работе с персоналом Городского Ипотечного Банка, О. Гартман, директором "Нижегородского брачного агентства", Н. Герасимовой, генеральным директором частного охранного предприятия "Салют-НН", Д. Гоновым, генеральным директором Научно-производственного предприятия "Гранит", Э. Лавровой, генеральным директором маркетингово-рекламной компании SMART.... М. Сипатова, Л. Валеева, С. Сипатов, Н. Гончаренко, А. Конфисахор, "Управление персоналом", N 10, май 2010 г. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008.
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