Воспользуйтесь формой поиска по сайту, чтобы подобрать полный список использованной литературы.
Результаты поиска Лучшие результаты D. Graham Burnett. Trying Leviathan: The Nineteenth-Century New York Court Case That Put the Whale on Trial and Challenged the Order of Nature. – М.: , 2010. – 304 с. Olson. Call Me Ishmael. – М.: , 1997. – 168 с. Agha Shahid Ali. Call Me Ishmael Tonight – A Book of Ghazels. – М.: , 2003. – 96 с. Дополнительные результаты В.В. Вольский, О.В. Веселова, Н.К. Золкина. Оператор call-центра. От найма до увольнения. – М.: Альфа-Пресс, 2012. – 356 с. Bob Doppelt. From Me to We: The Five Transformational Commitments Required to Rescue the Planet, Your Organization, and Your Life. – М.: , 2012. – 180 с. John P. Schuster. Answering Your Call: A Guide for Living Your Deepest Purpose. – М.: , 2012. – 244 с. R. Maria Kimme. Calling the Customer: Factors that determine a successful outsourcing relationship. – М.: , 2012. – 228 с. Ted Witt. No One Ever Told Me That: 227 Tips for School Business Administrators. – М.: , 2012. – 152 с. Donna Marie. Customer Service: "What About Me?". – М.: , 2012. – 66 с. Allan Leighton. Tough Calls: Making the Right Decisions in Challenging Times. – М.: , 2012. – 268 с. Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks). – М.: , 2012. – 208 с. Richard Lehman, Lawrence G. McMillan. New Insights on Covered Call Writing: The Powerful Technique That Enhances Return and Lowers Risk in Stock Investing. – М.: , 0. – 0 с. Carol E. Curtis, Carol Curtis. Pay Me in Stock Options: Manage the Options You Have, Win the Options You Want. – М.: , 0. – 0 с. Robert A. Schwartz, John Aidan Byrne, Antoinette Colaninno. Call Auction Trading: New Answers to Old Questions. – М.: , 0. – 0 с. Gary Krueger, Me Sharpe C2004. Enterprise Restructuring and the Role of Managers in Russia: Case Studies of Firms in Transition (Microeconomics of Transition Economies). – М.: , 0. – 0 с. Rozy Almes, Rozy. Let Me Help You With Your Business. – М.: , 0. – 0 с. Jose A. Soler Ramos, Kim B. Staking, Alfonso Ayuso Calle, Paulina Beato, Emilio Botin O'Shea, Miguel Escrig Melia, Bernardo Falero Carrasco, Jose A. Soler Ramos, Inter-American Development Bank, Grupo Santander. Financial Risk Management: A Practical Approach for Emerging Markets. – М.: , 0. – 0 с. Stephen Coscia. Tele-Stress - Relief For Call Center Stress Syndrome. – М.: , 0. – 0 с. Wendy Weiss. Cold Calling for Women: Opening Doors & Closing Sales. – М.: , 0. – 0 с. Susan Eisenberg. We'll Call You If We Need You: Experiences of Women Working Construction. – М.: , 0. – 0 с. Richard James Severson, Me Sharpe. The Principles of Information Ethics. – М.: , 0. – 0 с. Gini Graham Scott. Work with Me!. – М.: , 0. – 0 с. Jan Venolia. Rewrite Right! : Your Guide to Perfectly Polished Prose: 2nd Edition. – М.: , 0. – 0 с. Alan Weiss. The Great Big Book of Process Visuals (Or, Give Me A Double Axis Chart and I Can Rule the World). – М.: , 0. – 0 с. Richard J. Leider, David A. Shapiro. Whistle While You Work: Heeding Your Life's Calling. – М.: , 0. – 0 с. Valerie Young. Finding Your True Calling: The Handbook for People Who Still Don't Know What They Want to be When They Grow Up But Can't Wait to Find Out. – М.: , 0. – 0 с. Richard Nelson Bolles, Dale Susan Brown, Dale S. Brown. Job-Hunting for the So-Called Handicapped or People Who Have Disabilities. – М.: , 0. – 0 с. Dayle Smith. The Eleven Keys To Leadership. – М.: , 0. – 0 с. John P. Schuster. Answering Your Call: A Guide to Living Your Deepest Purpose. – М.: , 0. – 0 с. Jackie Waldman. Teens With the Courage to Give: Young People Who Triumphed over Tragedy and Volunteered to Make a Difference (Call to Action Book). – М.: , 0. – 0 с. Cynthia D'Amour. How to Recruit Generation Me. – М.: , 0. – 0 с. Eddie J. Girdner, Jack Smith. Killing Me Softly: Toxic Waste, Corporate Profit, and the Struggle for Environmental Justice. – М.: , 0. – 0 с. Duane E. Sharp. Call Center Operation: Design, Operation, and Maintenance. – М.: Digital Press, 2003. – 318 с. Incoming Calls Management, Research Strategies International. The Multichannel Call Center Study Final Report. – М.: , 0. – 0 с. Paul D. Kadavy. Covered Call Writing With Exchange Traded Funds (ETFs): Double-Digit Returns, Diversification, Downside Protection. – М.: , 0. – 0 с. Robert A. Schwartz, Nicole Beiner, Miriam J. Humbach. The Electronic Call Auction: Market Mechanism and Trading. – М.: , 0. – 0 с. Paul D. Kadavy. Covered Call Writing with Qs and Diamonds: Double-Digit Returns on Ready-Made Portfolios. – М.: , 0. – 0 с. Paul D. Kadavy. Covered Call Writing Demystified: Double-Digit Returns on Stocks in a Slower Growth Market for the Conservative Investor. – М.: , 0. – 0 с. Paul D. Kadavy. Writing Uncovered Put and Call Combinations: Earn Two Option Premiums from One Margin Requirement on Individual Stocks and Exchange Traded Funds (ETFs) Without Owning Them. – М.: Arrow Publications, 2009. – 186 с. J. Keith Murnighan, John C. Mowen, J. Keith Murnighan, John C. Mowen. The Art of High Stakes Decision Making: Tough Calls in a Speed Driven World. – М.: , 0. – 0 с. Andrew Waite, Andrew J. Waite. A Practical Guide to Call Center Technology. – М.: CMP, 2002. – 497 с. WAYNE A. HASTINGS, RONALD POTTER. Trust Me : Developing a Leadership Style People Will Follow. – М.: , 0. – 0 с. Max De Pree. Called to Serve: Creating and Nurturing the Effective Volunteer Board. – М.: , 0. – 0 с. Jim Weaver. They Promoted Me: A Primer for the New Supervisor. – М.: , 0. – 0 с. Bob, Ph.D. Basso, Judi Klosek, Judi J. D. Klosek. This Job Should Be Fun!: The New Profit Strategy for Managing People in Tough Times. – М.: , 0. – 0 с. Brad Cleveland. ICMI's Call Center Management Dictionary: The Essential Reference for Contact Center, Help Desk and Customer Care Professionals. – М.: Call Center Press, 2003. – 209 с. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с. Phil Lempert. Being the Shopper: Understanding the Buyer's Choice. – М.: , 0. – 0 с. Madeline Bodin, Keith Dawson. The Call Center Dictionary. – М.: , 0. – 0 с. Madeline Bodin. Maximizing Call Center Performance. – М.: , 0. – 0 с. Rosanne D'Ausilio. Wake Up Your Call Center: Humanizing Your Interaction Hub (3rd Edition). – М.: , 0. – 0 с. Shawn A. Greene. I'd Rather Have a Root Canal Than Do Cold Calling. – М.: , 0. – 0 с. B. R Gordon, B.R. Gordon. How To Get $500 From Telemarketers When They Won't Stop Calling You!. – М.: , 0. – 0 с. David Greenblatt. Call Heard 'Round the World, The: Voice Over Internet Protocol and the Quest for Convergence. – М.: , 0. – 0 с. Lee Boyan. Successful Cold Call Selling: Over 100 New Ideas, Scripts, and Examples from the Nation's Foremost Sales Trainer. – М.: AMACOM/American Management Association, 0. – 276 с. Bart Castricone. Excuse Me, That's My Foot in the Door!: Selling the Natural Way. – М.: , 0. – 0 с. Sheryl Garrett, Marie Swift, The Garrett Planning Network. Just Give Me the Answer$ : Expert Advisors Address Your Most Pressing Financial Questions. – М.: , 0. – 0 с. Scott Bilker. Talk Your Way Out of Credit Card Debt!: Phone Calls to Banks That Saved More Than $43,000 in Interest Charges and Fees. – М.: , 0. – 0 с. Gayle Rose Martinez. Money and Me Healing Our Relationship With Money. – М.: , 0. – 0 с. Cathie Summerford. Pe-4-Me: Teaching Lifelong Health and Fitness. – М.: , 0. – 0 с. Melinda T. Mitchell. Let Me Look in Your Drawers: Simple Solutions for the Organizationally Challenged. – М.: , 0. – 0 с. Gail Perry. Show Me QuickBooks 2004 (Show Me). – М.: , 0. – 0 с. Steve Johnson, Inc. Perspection, Inc. Perspections. Show Me Microsoft Office Outlook 2003. – М.: , 0. – 0 с. Brian Kennemer, Inc. Perspection. Show Me Microsoft Project 2003. – М.: , 0. – 0 с. Jim Rowan, Sharon Rowan. Call Center Continuity Planning. – М.: , 0. – 0 с. Keith Dawson. The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center. – М.: CMP, 2003. – 280 с. Александра Самолюбова. Call Center на 100%. Практическое руководство по организации Центра обслуживания вызовов. – М.: Альпина Паблишер, 2010. – 352 с. Arthur H. Bell. You Can't Talk To Me That Way!: Stopping Toxic Language In The Workplace. – М.: , 2005. – 0 с. David Cordell. Fire Me, Please! 101 Ways to Get Fired from Your Miserable Job. – М.: , 2004. – 0 с. Tom Siciliano. Shifting Into Higher Gear : An Owner's Manual for Uniting Your Calling and Career. – М.: , 2005. – 0 с. Charles Rose. In the Midst of Life: A Hospice Volunteer's Story. – М.: , 2004. – 0 с. Bob Garfield. And Now a Few Words From Me : Advertising's Leading Critic Lays Down the Law, Once and For All. – М.: , 2003. – 0 с. Raik Stolletz. Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems). – М.: , 2003. – 0 с. Garber Peter. Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points). – М.: , 2004. – 0 с. Daniel T. Bloom. Just Get Me There: A Journey Through Corporate Relocation. – М.: , 2005. – 0 с. Phil Gerisilo, Rob Lebow. Succeed in Real Estate Without Cold Calling!. – М.: Select Books (NY), 2006. – 140 с. Marc Apple. You Talkin To Me? : Thoughts & Observations on Marketing & Promotions. – М.: , 2004. – 142 с. Stephan Schiffman. Cold Calling Techniques: 20th Anniversary Edition: That Really Work. – М.: Adams Publishing Group, 2007. – 160 с. Tom R. Harper. Career Crossover: Leaving the Marketplace for Ministry. – М.: , 2007. – 191 с. Katherine Crowley, Kathi Elster. Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work. – М.: , 2007. – 232 с. Ronni Eisenberg, Kate Kelly. Organize Your Life: Free Yourself from Clutter and Find More Personal Time. – М.: Wiley, 2007. – 256 с. Scott W. Ventrella. ME, INC. How to Master the Business of Being You: A Personalized Program for Exceptional Living. – М.: , 2007. – 176 с. Laura George. Excuse Me, Your Job Is Waiting: Attract the Work You Want. – М.: , 2007. – 292 с. William Skip Miller, Ron Zemke. Knock Your Socks Off Prospecting: How To Cold Call, Get Qualified Leads And Make More Money (Knock Your Socks Off Series). – М.: , 2005. – 162 с. Joseph R. Hearn, Niel D. Nielsen. If Something Happens to Me. – М.: , 2004. – 120 с. Connell&burgess. Development Call Centre Indust (Routledge Studies in Buisness Organizatinon and Networks). – М.: , 2006. – 205 с. Nancy Vonk, Janet Kestin. Pick Me: Breaking Into Advertising and Staying There. – М.: Wiley, 2005. – 240 с. Elizabeth Haas Edersheim. McKinsey's Marvin Bower: Vision, Leadership, and the Creation of Management Consulting. – М.: Wiley, 2006. – 306 с. Chris Ballard. The Butterfly Hunter: Adventures of People Who Found Their True Calling Way Off the Beaten Path. – М.: , 2006. – 288 с. Richard Paul Evans. The Five Lessons a Millionaire Taught Me About Life and Wealth. – М.: , 2005. – 160 с. Darby Checketts. Leverage: How to Create Your Own "Tipping Points" in Business And in Life. – М.: , 2006. – 221 с. Jeffrey C. May. My Office Is Killing Me!: The Sick Building Survival Guide. – М.: , 2006. – 342 с. Roy J/ Blitzer. Hire Me, Inc.: Package Yourself to Get Your Dream Job. – М.: , 2006. – 272 с. Craig Kielburger, Marc Kielburger. Me to We: Finding Meaning in a Material World. – М.: , 2006. – 320 с. Bob Garfield. And Now a Few Words From Me: Advertising's Leading Critic Lays Down the Law, Once and For All. – М.: , 2004. – 204 с. David L. Butler. Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance). – М.: , 2004. – 178 с. Calling Power to Account: Law, Reparations, and the Chinese Canadian Head tax. – М.: , 2005. – 450 с. Stephen M. Pollan, Mark Levine. Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. – М.: , 2004. – 480 с. Kate Peters. Can You Hear Me Now?. – М.: , 2006. – 204 с. Ronald Potter. Trust Me: developing a leadership style people will follow. – М.: , 2008. – 260 с. Б.С. Гольдштейн, В.А. Фрейнкман. Call-центры и компьютерная телефония. – СПб.: БХВ-Петербург, 2002. – 372 с. James Pendleton. Nightman. – М.: , 2004. – 190 с. Kenneth L. Marshall. They Called Me Kenny. – М.: , 2004. – 201 с. Ishmael Beah. A Long Way Gone: Memoirs of a Boy Soldier. – М.: Farrar, Straus and Giroux, 2007. – 240 с. D. Graham Burnett. Trying Leviathan: The Nineteenth-Century New York Court Case That Put the Whale on Trial and Challenged the Order of Nature. – М.: , 2010. – 304 с. Carlos I. Calle. Einstein For Dummies. – М.: For Dummies, 2005. – 384 с. Simon Wheatley. Don't Call Me Urban!: The Time of Grime. – М.: , 2011. – 232 с. Ishmael Reed. Ishmael Reed – The Plays. – М.: , 2009. – 0 с. Me Berry. Hideyoshi (Paper). – М.: , 1989. – 312 с. Olson. Call Me Ishmael. – М.: , 1997. – 168 с. Ishmael Reed. Juice!. – М.: , 2011. – 0 с. ME SEGAL. Segal From Rags To Riches – Success In ?apparel? Retailing (paper Only). – М.: , 1982. – 228 с. Gloria Call Horsley. In–Laws. – М.: , 1995. – 240 с. Me Rogers. Domestic Life in Palestine. – М.: , 1989. – 428 с. Me Kropp–dakubu. The Languages of Ghana. – М.: , 1988. – 192 с. ME RAFELSON. Rafelson Clinical Biochemistry Of ?lipids?. – М.: , 1984. – 0 с. Me Harris. Harris: The ?arts At Black? Mountain College (clot H). – М.: , 1987. – 0 с. Agha Shahid Ali. Call Me Ishmael Tonight – A Book of Ghazels. – М.: , 2003. – 96 с. ME WALSH. Walsh Understanding ?computers? – What Managers An D Users Need To Know. – М.: , 1982. – 266 с. Me Brown. European Security – The Defining Debates. – М.: , 2011. – 256 с. Geeks On Call®. Geeks On Call® PC?s. – М.: , 2005. – 192 с. Me Spiro. Children of the Kibbutz – A Study in Child Train & Personality Rev. – М.: , 1975. – 534 с. ME O?NEILL. O?neill Ideal And Incompressible ?fluid? Dynamics. – М.: , 1986. – 412 с. Me Spiro. Kibbutz – Venture in Utopia. – М.: , 1975. – 328 с. Gloria Call Horsley. The In–Law Survival Manual. – М.: , 1996. – 288 с. ME TYNE. Tyne: Os/2.0: Workplace Shell – The User?s Guide & Tutorial (pr Only). – М.: , 1993. – 0 с. ME WALSH. Walsh Understanding ?computers? – What Managers An D Users Need To Know. – М.: , 1981. – 266 с. Me Harris. Harris: The ?arts? At Black Mountain College (pape R). – М.: , 1989. – 0 с. ME O?NEILL. O?neill: ?viscous? & Compressible Fluid Dynamics. – М.: , 1989. – 398 с. ME CONKLIN. Conklin Monographs In Developmental Biology Geneti C And Biochem Asp Of Dev Of Datura P Only. – М.: , 1976. – 0 с. ME O?NEILL. O?neill Ideal And Incompressible ?fluid? Dynamics. – М.: , 1986. – 412 с. ME GRANGER. Granger Research And Clinical Studies In Headache – Pathophysiologic Diagnostic/ther Aspect. – М.: , 1976. – 0 с. They Call Me Coach. – М.: , 2003. – 272 с. Microsoft Windows Me. Millennium Edition. Шаг за шагом. – М.: Эком, 2001. – 288 с. Me Ra Koh. Your Family in Pictures: The Parents' Guide to Photographing Holidays, Family Portraits, and Everyday Life. – М.: Amphoto Books, 2014. – 160 с. Ishmael Chibvuri. I.T Risks & the Extent of Their Impact. – М.: LAP Lambert Academic Publishing, 2012. – 92 с. Barry Ishmael. International Competitiveness. – М.: LAP Lambert Academic Publishing, 2010. – 404 с. Ishmael Maswanganyi. Chiropractic and Guided Imagery in the treatment of Chronic neck pain. – М.: LAP Lambert Academic Publishing, 2010. – 144 с. Eduardo J. Calle. Remedial Mathematics: Online vs. Face-to-Face. – М.: LAP Lambert Academic Publishing, 2012. – 296 с. Me Justin Cyubahiro (Mbasha). Silence over the Crime of Crimes. – М.: LAP Lambert Academic Publishing, 2011. – 312 с. Kula Ishmael Theletsane. Ubuntu transformational Approach. – М.: LAP Lambert Academic Publishing, 2011. – 168 с. Ishmael Macharia. Capital Structure of SMEs in Nairobi, Kenya. – М.: LAP Lambert Academic Publishing, 2014. – 72 с. You Can't Spell America without Me: The Really Tremendous Inside Story of My Fantastic First Year as President Donald J. Trump. – М.: , . – с. Лучшие результаты Ничего не найдено Дополнительные результаты Построение call-центра с нуля. О. Алексеенко, "БДМ. Банки и деловой мир", № 12, декабрь 2007. Банковский call-центр как инструмент работы с "проблемными" клиентами. А. А. Крылов, "Банковское кредитование", № 5, сентябрь-октябрь 2007. Большое будущее call-центров. М. Рогозин, "Кадровый менеджмент", № 8, ноябрь 2006. 10 болезней российских call-центров. В. Аниканов, "Банковское дело в Москве", № 11, ноябрь 2006. Call-центр нельзя купить, но можно построить!. В. Аниканов, "Банковское дело в Москве", № 5, май 2006. МДМ-Банк: история одного call-центра. "Банковское дело в Москве", № 4, апрель 2006. Внедрение call-центров и CRM-решений - новый этап в развитии бизнеса. интервью с К. Кишинским, вице-президентом FrontRange Solutions по центрам обработки вызовов и Д. Барышевым, директором по продажам FrontRange Solutions в России и СНГ. Л. Беккер, "Банковское дело в Москве", № 4, апрель 2006. Три кита call-центра. К. Гордеев, "Банковское дело в Москве", № 4, апрель 2006. Мотивация достижений для сотрудников call-центра. В. Правоторов, "Кадровый менеджмент", № 2, март 2006. Call-центр - "Момент истины". "Банковское дело в Москве", № 4, апрель 2005. Call-центры как средство повышения эффективности бизнеса. И. Аглицкий, "Финансовая газета", № 12, март 2005. Банковский call-центр: взгляд "со стороны". М. Смирнов, "Банковское дело в Москве", № 2, февраль 2005. Call-центр банка: снижаем расходы, улучшаем сервис. М. Мертенс, "БДМ. Банки и деловой мир", № 12, декабрь 2008. Задайте свой вопрос по вашей теме
Контакты
Поделиться
Мы в социальных сетях
Реклама
Отзывы
Вячеслав, 12.11 Спасибо. Очень приятно с Вами работать
