Результаты поиска

Лучшие результаты

1. Dimitri Pojidaeff. Core Management Principles: No Flavors Of The Month. – М.: , 2012. – 116 с.
   
2. Rob Reider. Improving the Economy, Efficiency, and Effectiveness of Not-for-Profits: Conducting Operational Reviews. – М.: , 0. – 0 с.
   
3. Robert M. Torok, Patrick J. Cordon. Operational Profitability : Systematic Approaches for Continuous Improvement. – М.: , 0. – 0 с.
   
4. Eddie Cade. Managing Banking Risks: Reducing Uncertainty to Improve Bank Performance. – М.: , 0. – 0 с.
   
5. Jeffrey L. Rodengen. The Legend of Day & Zimmermann. – М.: , 0. – 0 с.
   
6. Gregory H. Watson. Business Systems Engineering : Managing Breakthrough Changes for Productivity and Profit. – М.: , 0. – 0 с.
   
7. Charles Ferguson. The Broadband Problem: Anatomy of a Market Failure and a Policy Dilemma. – М.: , 0. – 0 с.
   
8. Edward E. Potter, Judith A. Youngman. Keeping America Competitive: Employment Policy for the Twenty-First Century. – М.: , 0. – 0 с.
   
9. Svafa Gronfeldt. Customer Oriented Behaviour: The Nature, Impact and Development. – М.: , 0. – 0 с.
   
10. Edward Frazelle. World-Class Warehousing and Material Handling. – М.: , 0. – 0 с.
    
11. Peter Mears, Frank Voehl. The Executive Guide to Implementing Quality Systems. – М.: , 0. – 0 с.
    
12. Charles C. Harwood. Kick Down the Door of Complacency: Seize the Power of Continuous Improvement. – М.: , 0. – 0 с.
    
13. Jerry W. Koehler, Joseph Pankowski. Teams in Government: A Handbook for Team-Based Organization. – М.: , 0. – 0 с.
    
14. Caroline S. Wagner, Allison Yezril. Global Science & Technology Information: A New Spin on Access. – М.: , 0. – 0 с.
    
15. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с.
    
16. Adam Jolly, George Cox. Managing Business Risk. – М.: , 0. – 0 с.
    
17. Michael S. Bowman. Applied Economic Analysis for Technologists, Engineers, and Managers (2nd Edition). – М.: , 0. – 0 с.
    
18. Shannon Van Nostrand, Marsha Breeke. Temporary Sanity: Managing Today's Flexible Workforce. – М.: , 0. – 0 с.
    
19. Claude W. Burrill, Johannes Ledolter. Achieving Quality Through Continual Improvement. – М.: , 0. – 0 с.
    
20. Jerry Koehler, Joseph Pankowski. Continual Improvement in Government Tools and Methods. – М.: , 0. – 0 с.
    
21. Scott M. Primiano. Hard Market Selling. – М.: , 0. – 0 с.
    
22. Namchul Shin, Idea Group. Strategies for Generating E-Business Returns on Investment. – М.: , 0. – 0 с.
    
23. Ralph W. Notto. Challenge And Consequence: Forcing Change To eCommerce. – М.: , 2005. – 0 с.
    
24. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с.
    
25. World Bank. Improving Health, Nutrition and Population Outcomes in Sub-Saharan Africa: The Role of the World Bank (Sub-Saharan Africa and the World Bank). – М.: , 2005. – 0 с.
    
26. Mark Kobayashi-Hillary. Outsourcing to India : The Offshore Advantage. – М.: , 2005. – 0 с.
    
27. Steve Bell. Lean Enterprise Systems: Using IT for Continuous Improvement. – М.: , 2005. – 0 с.
    
28. Soli J. Engineer. Progressive Manufacturing: Managing Uncertainty While Blazing a Trail to Success. – М.: , 2005. – 0 с.
    
29. Strategies for Generating E-Business Returns on Investment. – М.: , 2004. – 0 с.
    
30. Productivity Press. Improving Flow: Collected Practices And Cases (Insights on Implementation). – М.: , 2006. – 143 с.
    
31. H. David Sherman, Joe Zhu. Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA). – М.: , 2006. – 328 с.
    
32. Shantha Liyanage, Rudiger Wink, Markus Nordberg. Managing Path-Breaking Innovations: CERN-ATLAS, Airbus, and Stem Cell Research (Technology, Innovation, and Knowledge Management). – М.: , 2006. – 348 с.
    
33. From Knowledge Management to Strategic Competence: Measuring Technological, Market And Organisational Innovation. – М.: World Scientific Publishing Company, 2006. – 452 с.
    
34. Nick Rich, Nicola Bateman, Ann Esain, Lynn Massey, Donna Samuel. Lean Evolution: Lessons from the Workplace. – М.: , 2006. – 226 с.
    
35. Steven G. Whisenant, S. Whisenant. Repairing Damaged Wildlands (Biological Conservation, Restoration, and Sustainability). – М.: , 2006. – 328 с.
    
36. Continual Service Improvement. – М.: TSO, 2010. – 236 с.
    
37. William Doak. Managing Improvement: A Book Targeted to Help Middle Management Develop and Implement a Holistic Approach to Driving Continuous Improvement in Their Organizations. – М.: , 2008. – 192 с.
    
38. Sandra W. Evans. RX FOR BUSINESS: THINKIVITY. – М.: , 2008. – 196 с.
    
39. William Doak. Managing Improvement. – М.: , 2008. – 192 с.
    
40. Russ Jones. Proving Continuous Improvement with Profit Ability. – М.: , 2008. – 304 с.
    
41. Emery Roe, Paul Schulman. High Reliability Management: Operating on the Edge (High Reliability and Crisis Management). – М.: , 2008. – 272 с.
    
42. Emery Roe, Paul Schulman. High Reliability Management: Operating on the Edge (High Reliability and Crisis Management). – М.: Stanford Business Books, 2008. – 272 с.
    
43. Mark Eaton. Lean for Practitioners - An Introduction to Lean for Healthcare Organisations. – М.: , 2008. – 104 с.
    
44. Ivanka Menken, Gerard Blokdijk. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management. – М.: , 2008. – 196 с.
    
45. Ivanka Menken. Virtualization Architecture, Adoption and Monetization of Virtualization Projects using Best Practice Service Strategy, Service Design, Service Transition, ... and Continual Service Improvement Processes. – М.: , 2008. – 164 с.
    
46. Bill Curtis, William E. Hefley, Sally A. Miller. The People CMM: A Framework for Human Capital Management (2nd Edition). – М.: , 2009. – 696 с.
    
47. Ingolf Hohensee. New Office_Bilder. – М.: , 2010. – 52 с.
    
48. Ingolf Hohensee. New Office. – М.: , 2010. – 52 с.
    
49. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
50. Steven C. Bell, Michael A. Orzen. Lean IT: Enabling and Sustaining Your Lean Transformation. – М.: Productivity Press, 2010. – 370 с.
    
51. Katlin Pulk. Organisational Change Evaluated in Cultural Context: Business Process Outsourcing in Danfoss. – М.: , 2010. – 92 с.
    
52. Andrew Coburn. Earthquake Protection. – М.: , 2002. – 436 с.
    
53. The Handbook Of Program Management. – М.: , 2011. – 288 с.
    
54. Quality And Safety In Pharmacy Practice. – М.: , 2011. – 525 с.
    
55. The High-Velocity Edge: How Market Leaders Leverage Operational Excellence To Beat The Competition. – М.: , 2011. – 432 с.
    
56. Supporting Parents. – М.: , 2011. – 184 с.
    
57. Rupali Agarwal and Neelam Srivastava. Study of Wavelength converters in Optical Network. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
58. Hashim Elshafie and Norsheila Faisal. Coexistence between Cognitive WiMax and TV Band. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
59. Jainarine Bansee. Flexibility with Virtual Cellular Systems. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
60. Amir Golalipour. Investigation of the Effect of Oil Modification on Asphalt Binders. – М.: LAP Lambert Academic Publishing, 2014. – 240 с.
    
61. Otinel .A Mlimba. The role of Church Organizations in Community Water Supply:. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
62. Khaled Humood and Nawfal Al.Zubaidi R.Smith. Enhancement Scheme in Cognitive Radio. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
63. Charles Peprah. Coordination of Road Transport Investment Policies in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
64. Mark Moses Mantey and Bernadette Connaughton. Challenges to Reforming Health Financing Policy in Ghana. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
65. Nikunj Patel,Keyur Denpiya and SANJAY PATEL. Analysis of Different Environmental Impact on The Insulator. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
66. Lionel Nettey. Assessment of Customer Service Satisfaction of ECG Ashanti East Region. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
67. Eman Abdelghaffar. Towards Healthier Metropolitan Cities. – М.: LAP Lambert Academic Publishing, 2014. – 256 с.
    
68. Isaac Kipruto Keror. Effects of Microfinance on Small Scale Wheat Farmers. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
69. Garedew Dinku. Ecosystems Nexus Millennium Development Goals. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
70. Filipe Barroso,Cristina Santos and Juan C. Moreno. Control of robot-aided walking. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
71. Ajay Kumar. Interdisciplinary oral care for hospitalized older people. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
72. Roopa Babannavar,Arvind Shenoy and Shitalkumar Sagari. Porcelain Laminate Veneers. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
73. Gunilla Klemendz. Dental fear in a clinical practice. – М.: LAP Lambert Academic Publishing, 2010. – 56 с.
    
74. Rhonda Forsythe. Asthma management through care pathways. – М.: LAP Lambert Academic Publishing, 2010. – 232 с.
    
75. Augustine Ojino,Careena Otieno and Dan Kaseje. Use of Community Based Health Information Systems in Health Systems. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
    
76. Ala`a Abukhalifeh. Improving the Performance of Food and Beverage Department. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
77. Tintumol Vijai. Partogram. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
78. Godson Eze. mHealth: New Paradigms for Improving Routine Immunization Performance. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
79. Bhumika Talwar and Aviral Sharma. Improving Quality of Hospital Services. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
80. Saurabh Shrivastava and Prateek Bobhate. Neonatal Birth Weight - A Mystery?. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
81. Abiot Tessema. Disparities in Infant and Child Health Status. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
    
82. Mecha Aboma. Assessment of Quality of care in Family Planning services. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
83. Jonathan Mamo. Obstetric and Neonatal Care in Small Island States. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
84. Mohammed Albayaty and Yousra Aslan. Continuing Medical Education Activities - Iraq 2013. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
85. Rhonda Coopes. Australian Aboriginal Marginalisation in Policy Making and Education. – М.: LAP Lambert Academic Publishing, 2009. – 256 с.
    
86. Filipe Ferreira,Daniel Fonseca and Henrique Silva. Optical Fiber Transmission Systems Based on Mode-Division Multiplexing. – М.: Scholars' Press, 2014. – 196 с.
    
87. Zaid Zabanoot and Geyong Min. Resource Management Schemes in Wireless Networks. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
88. Moshe Masonta,James Oyedapo and Marc Girod-Genet. A Light-Weight Internet Protocol Multimedia Subsystem (IMS) Client. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
    
89. Jose Santa. Service Deployment Platform for Intelligent Transportation Systems. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
90. Kerstin Oriold. Technical Efficiency Improved?. – М.: LAP Lambert Academic Publishing, 2011. – 176 с.
    
91. Kanamarlapudi Anilkumar. Entrepreneurship Development Through Industrial Estates. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
92. Tekalign Gutu Sakketa. Improving and Protecting Multiple-Use Water Resources. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
93. Thomas Andersen. Bank Mergers & Acquisitions in Central Eastern Europe. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
94. Mohammed Abdullah Mamun. Corporate Social Responsibility in Business Enterprise of Bangladesh. – М.: LAP Lambert Academic Publishing, 2011. – 240 с.
    
95. Oliver Chimusoro. Continuous Quality Improvement Strategies for the SMEs. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
96. Wilfred Owalla. Resource Mobilization and Business Sustainability. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
97. Jakub Hemerka. Benefits of TQM in SME providing services. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
98. Paul Mwenda. Effect Of Institutional Factors On Competitiveness Of Universities. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
99. Tak Ming Lok. Service Innovation. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
100. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
101. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
102. Peter Obicci Adoko. Political Decentralization in Uganda A Case of Agago District. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
103. Leon Maluleke. Quality Management System Implemention in Government Department - RSA. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
104. Akinlolu Agboola. Information and Communication Technology (ICT) in Banking Operations. – М.: LAP Lambert Academic Publishing, 2010. – 184 с.
     
105. Deepak Mittal. Effectiveness of TQM Parameters In Manufacturing & Service Industries. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
106. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
107. Rodger Nkumbwa and Isamu Tamura. Japanese Way of Management and Excellence. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
108. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
109. Messay Shiibre Eshetu and Semahegn Woldesemaet Kebede. Business Process Reengineering :case On Commercial Bank Of Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
110. Feyera Abebe. Factors affecting productivity of leather and textile industry. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
111. Katlin Pulk. Organisational Change Evaluated in Cultural Context. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
112. Vijayagiri Bikshapathi. Total Quality Management for Small & Medium Enterprises in India. – М.: Scholars' Press, 2014. – 324 с.
     
113. Aun Falestien Faletehan and Deni Hardiansyah. Managing Employee Performance. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
     
114. Daniel Ndhlovu. Mentally retarded female graduates. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
115. Bahadur Ali Khan. Changes and Challenges to School Improvement. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
116. Mary-Joan Nsenkyire and Anna Hughton. Career Aspirations And Job Satisfaction : Survey Of Ghanaian PYS. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     

Дополнительные результаты

1. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с.
   
2. Eddie Cade. Managing Banking Risks: Reducing Uncertainty to Improve Bank Performance. – М.: , 0. – 0 с.
   
3. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с.
   
4. Gerald W. Pieters, Doyle W. Young. The Ever Changing Organization: Creating the Capacity for Continuous Change, Learning, and Improvement. – М.: , 0. – 0 с.
   
5. Gary V. Sluyter, Sage Publications. Improving Organizational Performance: A Practical Guidebook for the Human Services Field (SAGE HUMAN SERVICES GUIDES). – М.: , 0. – 0 с.
   
6. Michael J. Marquardt. Optimizing the Power of Action Learning: Solving Problems and Building Leaders in Real Time. – М.: Davies-Black Publishing, 2004. – 224 с.
   
7. Peter Mears, Frank Voehl. The Executive Guide to Implementing Quality Systems. – М.: , 0. – 0 с.
   
8. Charles C. Harwood. Kick Down the Door of Complacency: Seize the Power of Continuous Improvement. – М.: , 0. – 0 с.
   
9. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
   
10. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с.
    
11. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с.
    
12. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с.
    
13. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
14. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с.
    
15. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с.
    
16. Michael S. Bowman. Applied Economic Analysis for Technologists, Engineers, and Managers (2nd Edition). – М.: , 0. – 0 с.
    
17. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
18. Charles J. Austin, Stuart B. Boxerman. Information Systems for Healthcare Management, Sixth Edition. – М.: , 0. – 0 с.
    
19. Marlene Caroselli. Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement. – М.: McGraw-Hill, 0. – 304 с.
    
20. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с.
    
21. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с.
    
22. Michael Brassard, Diane Ritter. Coach's Guide to The Memory Jogger II. – М.: Goal/QPC, 0. – 254 с.
    
23. G. Theodore Danglemayer. Esd Program Management: A Realistic Approach to Continuous Measurable Improvement in Static Control. – М.: , 0. – 0 с.
    
24. Nicholas R. Farnum. Modern Statistical Quality Control and Improvement. – М.: , 0. – 0 с.
    
25. Jerry Koehler, Joseph Pankowski. Continual Improvement in Government Tools and Methods. – М.: , 0. – 0 с.
    
26. Michael B. Weinstein. Total Quality Safety Management and Auditing. – М.: , 0. – 0 с.
    
27. Quality Issues in Heritage Visitor Attractions. – М.: , 0. – 0 с.
    
28. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с.
    
29. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
    
30. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с.
    
31. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с.
    
32. Joyce Cox, Christina Dudley. Quick Course in Microsoft Word 2000 (Education/Training Edition). – М.: , 0. – 0 с.
    
33. Robert Johnston, Graham Clark. Service Operations Management: Improving Service Delivery. – М.: Prentice Hall, 2005. – 516 с.
    
34. Alan Larson. Demystifying Six Sigma: A Company-Wide Approach to Continuous Improvement. – М.: , 2003. – 0 с.
    
35. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с.
    
36. Bisys Educational Services. Life and Health Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
37. Bisys Educational Services. Property and Casualty Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
38. Joan C. Dessinger. Confirmative Evaluation : Practical Strategies for Valuing Continuous Improvement (Tech Training Series). – М.: , 2003. – 0 с.
    
39. William Truscott. Six Sigma : Continual Improvement for Businesses. – М.: , 2003. – 0 с.
    
40. Steve Bell. Lean Enterprise Systems: Using IT for Continuous Improvement. – М.: , 2005. – 0 с.
    
41. Carol L. Schroeder. Specialty Shop Retailing: Everything You Need to Know to Run Your Own Store. – М.: , 2007. – 412 с.
    
42. Productivity Press. Improving Flow: Collected Practices And Cases (Insights on Implementation). – М.: , 2006. – 143 с.
    
43. Ralph W Peters. Maintenance Benchmarking and Best Practices. – М.: , 2006. – 566 с.
    
44. Chuck Williams. Management (with Printed Access Card InfoTrac 1-Semester). – М.: , 2006. – 736 с.
    
45. H. David Sherman, Joe Zhu. Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA). – М.: , 2006. – 328 с.
    
46. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с.
    
47. David L. Butler. Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance). – М.: , 2004. – 178 с.
    
48. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с.
    
49. Continual Service Improvement. – М.: TSO, 2010. – 236 с.
    
50. William Doak. Managing Improvement: A Book Targeted to Help Middle Management Develop and Implement a Holistic Approach to Driving Continuous Improvement in Their Organizations. – М.: , 2008. – 192 с.
    
51. Rajesh K. Tyagi, Praveen Gupta. A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement. – М.: , 2008. – 320 с.
    
52. William Doak. Managing Improvement. – М.: , 2008. – 192 с.
    
53. National Scholarship Research Service, Daniel J. Cassidy. The Scholarship Book, 13th Edition: The Complete Guide to Private-Sector Scholarships, Fellowships, Grants, and Loans for the Undergraduate (Scholarship Book). – М.: , 2008. – 720 с.
    
54. Inc National Safety Compliance Services. Controlled Substance Abuse and Alcohol Misuse Training for Transportation Supervisors. – М.: , 2008. – 108 с.
    
55. Russ Jones. Proving Continuous Improvement with Profit Ability. – М.: , 2008. – 304 с.
    
56. MAQ and Mike Maquet. Implementing a CPI Culture: For any Organization, Military or Commercial. – М.: , 2008. – 192 с.
    
57. Ivanka Menken, Gerard Blokdijk. ITIL Practitioner Plan and Improve (IPPI) All-in-one Exam Guide and Certification Work book; IT Service Management with Availabilty Management, Capacity ... Recovery, IT Service Continuity Management. – М.: , 2008. – 196 с.
    
58. Ivanka Menken. Virtualization Architecture, Adoption and Monetization of Virtualization Projects using Best Practice Service Strategy, Service Design, Service Transition, ... and Continual Service Improvement Processes. – М.: , 2008. – 164 с.
    
59. Bill Curtis, William E. Hefley, Sally A. Miller. The People CMM: A Framework for Human Capital Management (2nd Edition). – М.: , 2009. – 696 с.
    
60. Dann Anthony Maurno, Louis Sirico. Thin Air: How Wireless Technology Supports Lean Initiatives. – М.: , 2010. – 251 с.
    
61. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
62. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
63. Daniel M. Stowell. Sales, Marketing, and Continuous Improvement. – М.: , 1997. – 286 с.
    
64. Daniel D. Matthews. The A3 Workbook: Unlock Your Problem-Solving Mind. – М.: Productivity Press, 2010. – 184 с.
    
65. David Royse, Bruce A. Thyer, Deborah K. Padgett. Program Evaluation: An Introduction. – М.: Wadsworth Publishing, 2010. – 404 с.
    
66. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с.
    
67. Bobrow Test Preparation Services. CliffsNotes® AP Chemistry. – М.: , 2009. – 480 с.
    
68. Katlin Pulk. Organisational Change Evaluated in Cultural Context: Business Process Outsourcing in Danfoss. – М.: , 2010. – 92 с.
    
69. Robert Service. Stalin – A Life (COBEEI). – М.: , 2005. – 384 с.
    
70. Adult and Continuing Education (ACE). Meeting Adult Learner Needs through the Nontraditional Doctoral Degree. – М.: , 2011. – 112 с.
    
71. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с.
    
72. Robert Service. A History of Modern Russia – From Nicholas II to Vladimir Putin (COBEE). – М.: , 2005. – 704 с.
    
73. R Service. A History of Twentieth–Century Russia (Cobee). – М.: , 1998. – 0 с.
    
74. R Service. A History of Twentieth–Century Russia (Paper) (Cobee). – М.: , 1999. – 688 с.
    
75. Lorraine L. Ukens. 101 Ways to Improve Customer Service. – М.: , 2007. – 400 с.
    
76. Stephen Denning. The Leader's Guide to Radical Management: Reinventing the Workplace for the 21st Century. – М.: Jossey-Bass, 2010. – 336 с.
    
77. R Service. Lenin – A Biography (COBEE). – М.: , 2002. – 624 с.
    
78. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2006. – 432 с.
    
79. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2010. – 592 с.
    
80. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
    
81. R Service. A History of Modern Russia – From Tsarism to the Twenty–First Century 2e (COBEEI). – М.: , 2010. – 712 с.
    
82. Robert Service. Stalin – A Life (OBEEI). – М.: , 2006. – 760 с.
    
83. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
    
84. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2003. – 432 с.
    
85. Robert Service. Trotsky – A Biography (OBEEI). – М.: , 2010. – 608 с.
    
86. Bryon L Johnson. Step Up! Create a Culture of Continuous Improvement - In Your Business. – М.: , 2011. – 150 с.
    
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88. Robert Service. Lenin – A Biography (COBEEI). – М.: , 2000. – 588 с.
    
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Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
6. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
7. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
8. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
9. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.