Результаты поиска

Лучшие результаты

1. Ivy F. Hooks, Kristin A. Farry. Customer Centered Products: Creating Successful Products Through Smart Requirements Management. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Antonio Messeni Petruzzelli, Prof. Vito Albino. When tradition turns into innovation: How firms can create and appropriate value through tradition. – М.: , 2012. – 152 с.
   
2. Kern Peng. Equipment Management in the Post-Maintenance Era: A New Alternative to Total Productive Maintenance (TPM). – М.: , 2012. – 255 с.
   
3. Leonard R. Sayles, Henry Mintzberg. The Working Leader: The Triumph of High Performance over Conventional Management Principles. – М.: , 0. – 0 с.
   
4. Raleigh Pinskey. 101 Ways Promote Yourself : Tricks Of The Trade For Taking Charge Of Your Own Success. – М.: , 0. – 0 с.
   
5. Edwin T., Jr. Crego, Peter D. Schiffrin. Customer-Centered Reengineering: Remapping for Total Customer Value. – М.: , 0. – 0 с.
   
6. Kerry Gleeson. The High-Tech Personal Efficiency Program : Organizing Your Electronic Resources to Maximize Your Time and Efficiency. – М.: , 0. – 0 с.
   
7. Bob Wall. Working Relationships: The Simple Truth About Getting Along With Friends and Foes at Work. – М.: , 0. – 0 с.
   
8. B. Joseph Pine. Mass Customization: The New Frontier in Business Competition. – М.: , 0. – 0 с.
   
9. Robert M. Tomasko. Go For Growth! : Five Paths to Profit and Success—Choose the Right One for You and Your Company. – М.: , 0. – 0 с.
   
10. Martin Posner. Successful Credit Control. – М.: , 0. – 0 с.
    
11. Prod Press, Productivity Press Development Team, The Productivity Development Team. Just-In-Time for Operators (Shopfloor Series). – М.: , 0. – 0 с.
    
12. Svafa Gronfeldt. Customer Oriented Behaviour: The Nature, Impact and Development. – М.: , 0. – 0 с.
    
13. G. Salvendy, W. Karwowski. Ergonomics in Manufacturing: Raising Productivity through Workplace Improvement. – М.: , 0. – 0 с.
    
14. Wayland Pickard. Complete Singer's Guide to Becoming a Working Professional + "Super Vocals" CD. – М.: , 0. – 0 с.
    
15. Paul Belliveau, Abbie Griffin, Stephen Somermeyer. The PDMA ToolBook for New Product Development. – М.: , 0. – 0 с.
    
16. John L. Nesheim. High Tech Start Up, Revised and Updated: The Complete Handbook For Creating Successful New High Tech Companies. – М.: Free Press, 2000. – 342 с.
    
17. Joe John Duran. Start It, Sell It & Make a Mint: 20 Wealth-Creating Secrets for Business Owners. – М.: , 0. – 0 с.
    
18. M. Larry Shillito, M Larry Shillito. Acquiring, Processing, and Deploying Voice of the Customer. – М.: , 0. – 0 с.
    
19. Donald A. Marchand, Don Marchand. Competing with Information: A Manager's Guide to Creating Business Value with Information Content. – М.: , 0. – 0 с.
    
20. Ivy F. Hooks, Kristin A. Farry. Customer Centered Products: Creating Successful Products Through Smart Requirements Management. – М.: , 0. – 0 с.
    
21. Preston G. Smith, Guy M. Merritt. Proactive Risk Management : Controlling Uncertainty in Product Development. – М.: , 0. – 0 с.
    
22. Maxine Dalton, Chris Ernst, Jennifer Deal, Jean Leslie, Christopher T. Ernst, Jennifer Deal, Jean Leslie. Success for the New Global Manager: How to Work Across Distances, Countries, and Cultures. – М.: , 0. – 0 с.
    
23. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
24. Earl Naumann, Steven H. Hoisington. Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results. – М.: , 0. – 0 с.
    
25. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
    
26. Cathy Jameson, Cathy, Ph.D. Jameson. Great Communication = Great Production, 2nd Edition. – М.: , 0. – 0 с.
    
27. Jeffrey K. Pinto, Pekka Rouhiainen. Building Customer-Based Project Organizations. – М.: , 0. – 0 с.
    
28. Deborah M. Valenze. The First Industrial Woman. – М.: , 0. – 0 с.
    
29. Dale Brethauer. New Product Development and Delivery: Ensuring Successful Products Through Integrated Process Management. – М.: , 0. – 0 с.
    
30. The Indus Entrepreneurs, TiE. Essentials of Entrepreneurship : What it Takes to Create Successful Enterprises. – М.: , 0. – 0 с.
    
31. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с.
    
32. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
    
33. Noel Bruton. How to Manage the IT Helpdesk: A Guide for User Support and Call Center Managers. – М.: Butterworth-Heinemann, 0. – 372 с.
    
34. Terah Stearns. Imagine the Power: Getting to Success Faster. – М.: , 0. – 0 с.
    
35. Todd Connor. Caesar Was Emperor at 38: 40 Habits of Success-Ridden People. – М.: , 0. – 0 с.
    
36. M. Jeya Chandra. Statistical Quality Control. – М.: , 0. – 0 с.
    
37. Brad Cleveland, Debbie Harne. Call Center Operations Management Handbook and Study Guide. – М.: , 0. – 0 с.
    
38. Product Liability and Innovation: Managing Risk in an Uncertain Environment. – М.: National Academies Press, 1994. – 216 с.
    
39. James H. Gilmore, B. Joseph Pine. Markets of One: Creating Customer-Unique Value through Mass Customization. – М.: Harvard Business School Press, 2000. – 240 с.
    
40. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
41. Glen S. Petersen. High-Impact Sales Force Automation: A Strategic Perspective. – М.: , 0. – 0 с.
    
42. Herschell Gordon Lewis. Effective E-Mail Marketing: The Complete Guide to Creating Successful Campaigns. – М.: , 0. – 0 с.
    
43. Frederick E. Webster. Industrial Marketing Strategy, 3rd Edition. – М.: , 0. – 0 с.
    
44. Chuck Pettis. Technobrands: How to Create and Use, Brand Identity to Market, Advertise and Sell Technology Products. – М.: , 0. – 0 с.
    
45. Paul S. Richardson. Internet Marketing: Readings and Online Resources. – М.: , 0. – 0 с.
    
46. T. J. Tedesco, Mike Stevens, Henry Mortimer. Win Top-of-Mind Positioning. – М.: , 0. – 0 с.
    
47. Matthew Bickerton, Pauline Bickerton, Kate Simpson-Holley. Cyberstrategy. – М.: , 0. – 0 с.
    
48. Rajiv Khosla, Ernesto Damiani, William I. Grosky. Human-Centered E-Business. – М.: , 0. – 0 с.
    
49. Fred E. Hahn. Do It Yourself Advertising and Promotion: How to Produce Great Ads, Brochures, Catalogs, Direct Mail, Web Sites, and More!. – М.: John Wiley and Sons, Ltd, 2003. – 368 с.
    
50. Michael Nick, Kurt Koenig. ROI Selling : Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle. – М.: , 0. – 0 с.
    
51. Mark Kozak-Holland. On-line, On-time, On-budget: Titanic Lessons for the e-business Executive. – М.: Independent Publishers Group, 0. – 0 с.
    
52. Lawrence H. Putnam, Ware Myers. Five Core Metrics: The Intelligence Behind Successful Software Management. – М.: , 0. – 0 с.
    
53. Cynthia D. Scott, Dennis T. Jaffe. Managing Personal Change: Moving Through Personal Transition. – М.: Crisp Learning, 2004. – 96 с.
    
54. Ajit Silva. The Ten Commandments of Quality Management : Best Practices to Develop New Leaders and Create a Quality Environment. – М.: , 2005. – 0 с.
    
55. Cathy, Ph.D. Jameson. Collect What You Produce. – М.: , 2005. – 0 с.
    
56. Daniel J. Polito. The Direct Marketing Cookbook : A Recipe for Getting and Keeping Customers. – М.: , 2004. – 0 с.
    
57. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
58. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
59. Successful Strategies in Supply Chain Management. – М.: , 2005. – 0 с.
    
60. Karen G. Strouse. Customer-Centered: Telecommunications Services Marketing (Artech House Telecommunications Library). – М.: , 2004. – 0 с.
    
61. Lewis Reed. Specs : The Foodservice and Purchasing Specification Manual. – М.: , 2005. – 0 с.
    
62. Robert J. Graham. Creating an Environment for Successful Projects, 2nd Edition. – М.: , 2003. – 0 с.
    
63. Peter N. T. Pang. Essentials of Manufacturing Engineering Management. – М.: iUniverse, 2004. – 564 с.
    
64. Adrian Slywotzky, Richard Wise and Karl Weber. How to Grow When Markets Don't. – М.: Warner Business Books, 2004. – 352 с.
    
65. H. David Hennessey. Global Account Management : Creating Value. – М.: , 2003. – 0 с.
    
66. Matthias Lutke Entrup. Advanced Planning in Fresh Food Industries : Integrating Shelf Life into Production Planning (Contributions to Management Science). – М.: , 2005. – 0 с.
    
67. Parts Selection and Management. – М.: , 2004. – 0 с.
    
68. Andrew Griffiths. 101 Ways to Advertise Your Business : Building a Successful Business with Smart Advertising (101 . . . Series). – М.: , 2004. – 0 с.
    
69. Michael Schell. The Customer Approved Small Business: Success Secrets For Developing Your Small Business (Approved). – М.: , 2004. – 0 с.
    
70. Karl Hellman. The Customer Learning Curve : Creating Profits from Marketing Chaos. – М.: , 2003. – 0 с.
    
71. Tim McManus. Success Behaviors of Highly Talented Managers : What Great Managers Actually Do. – М.: , 2005. – 0 с.
    
72. Chad Fahs. iPod and iTunes Digital Field Guide. – М.: Visual, 2005. – 219 с.
    
73. Eugen Oetringer. The IT Strategy Management Process: Supporting IT Services Through Effective Knowledge Management. – М.: Van Haren Publishing, 2005. – 136 с.
    
74. John Westwood. How to Write a Marketing Plan (Creating Success). – М.: , 2006. – 129 с.
    
75. Mass Customization: Challenges and Solutions (International Series in Operations Research & Management Science). – М.: , 2006. – 304 с.
    
76. Michael L. George, James Works, Kimberly Watson-Hemphill, Clayton M. Christensen. Fast Innovation: Achieving Superior Differentiation, Speed to Market, and Increased Profitability. – М.: , 2005. – 300 с.
    
77. Luke Hohmann. Innovation Games: Creating Breakthrough Products Through Collaborative Play. – М.: , 2006. – 192 с.
    
78. Ted Levitt. Ted Levitt on Marketing. – М.: , 2006. – 226 с.
    
79. Paula Peters. The Ultimate Marketing Toolkit: Ads That Attract Customers. Brochures That Create Buzz. Websites That Wow. – М.: , 2006. – 215 с.
    
80. Bryan Eisenberg, Jeffrey Eisenberg, Lisa T. Davis. Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing. – М.: , 2006. – 240 с.
    
81. Suzanne W. Morse. Smart Communities: How Citizens and Local Leaders Can Use Strategic Thinking to Build a Brighter Future. – М.: , 2004. – 256 с.
    
82. Greg Stielstra. PyroMarketing: The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life. – М.: , 2005. – 256 с.
    
83. Michael W. Allen. Michael Allen's E-Learning Library: Creating Successful E-Learning: A Rapid System For Getting It Right First Time, Every Time. – М.: Pfeiffer, 2006. – 220 с.
    
84. Gary Plaster, Jerry Alderman. Beyond Six Sigma: Profitable Growth through Customer Value Creation. – М.: , 2006. – 320 с.
    
85. Patricia DiGiacomo. Special Edition Using Microsoft Office Outlook 2007. – М.: Que, 2006. – 1032 с.
    
86. Duke Corporate Education. Influencing and Collaborating for Results (Leading from the Center). – М.: , 2005. – 112 с.
    
87. Gwendolyn, D. Galsworth. Visual Systems: Harnessing the Power of a Visual Workplace. – М.: , 2006. – 356 с.
    
88. Michael M. Kaiser. The Art of the Turnaround: Creating and Maintaining Healthy Arts Organizations. – М.: , 2008. – 204 с.
    
89. Pasa Saglam. Individualized Newspaper - Theory and Use of Mass Customization: 45 Indicators to Verify Mass Customization as a Suitable Concept for Markets. – М.: , 2008. – 116 с.
    
90. Nicola Cook. The Secrets of Success in Selling: 12 Ways to Achieve Exceptional Results. – М.: Prentice Hall Business, 2010. – 224 с.
    
91. John Caunt. Organise Yourself (Creating Success). – М.: , 2010. – 160 с.
    
92. Peter Taylor. The Lazy Project Manager: How to be twice as productive and still leave the office early. – М.: , 2010. – 152 с.
    
93. Ann Thomas, Jill Applegate. Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback. – М.: , 2010. – 224 с.
    
94. John Levy. Get out of the Way: How to Manage Development of Timely, Innovative and Relevant Products. – М.: , 2010. – 154 с.
    
95. Marvin R. Weisbord. Productive Workplaces Revisited: Dignity, Meaning, and Community in the 21st Century. – М.: Pfeiffer, 2004. – 544 с.
    
96. Hollis Thomases. Twitter Marketing. – М.: , 2010. – 504 с.
    
97. Donald A. Marchand. Competing with Information. – М.: , 2000. – 352 с.
    
98. Michael McGrath. Practical M&A Execution and Integration – A Step by Step Guide To Successful Strategy, Risk and Integration Management. – М.: , 2011. – 256 с.
    
99. Customer Service Skills For Success. – М.: , 2011. – 0 с.
    
100. Voice Of The Customer. – М.: , 2011. – 416 с.
     
101. Get Rich With Apps!: Your Guide To Reaching More Customers And Making Money Now. – М.: , 2011. – 240 с.
     
102. Be A Party Plan Superstar. – М.: , 2011. – 224 с.
     
103. David Lowe, Wendy Hall. Hypermedia and the Web: An Engineering Approach. – М.: , . –  с.
     
104. Luis Gustavo Martini. Strategical Product Development. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
105. Susarla Venkata Ananta Rama Sastry and Ch. V. Ramachandra Murthy. Biodiesel Production using Jatropha oil, Pongamia oil & Sunflower oil. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
106. Chitra Unnikrishnan. Biohydrogen Production From Dairy Wastewater. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
107. Susarla Venkata Ananta Rama Sastry and Ch. V. Ramachandra Murthy. Studies on Biodiesel Production. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
108. Olusola Adesina. Optimization of Citric Acid Production from Potato Starch Hydrolyzate. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
109. Rohit Rawat and Mohit Rawat. Implementation Of Total Productive Maintenance Of Steel Sector. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     
110. ANDY-AL-AFFENDI ABDULLAH and Faieza Abdul Aziz. PRODUCT DEVELOPMENT PROCESS IMPROVEMENT. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
     
111. AHM Shamsuzzoha. Modular Product Development for Mass Customization. – М.: LAP Lambert Academic Publishing, 2010. – 216 с.
     
112. Joseph Sebastian Pathiyamattom,Laura Verea and Delfeena Eapen. BIOFUEL PRODUCTION FROM ORGANIC WASTE. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
113. Shalini Rai. Amylase Production Through Agro-Waste. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
114. Hira Naeem,Mehwish Iqtedar and Komal Aftab. Biotechnological Production of Cellulase by Saccharum spontaneum. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
115. Awet Estifanos Gebre. Improving Sheep Productivity through Improved Management System. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
116. Mohamed Hamza. Seed Production Of Grass Carp And Silver Carp. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
     
117. Berhanu Arbissie Asmamaw. Enhancing Crop Productivity through In-situ Water Harvesting. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
118. Kiros Geberetsadkan Meles. Enhance tef productivity through Agronomic practices. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
119. James George and B. N. Mittra. Soil Amendments That Augment Sweet Potato Production. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
120. Raj Kumar Pal and N.S. Murty. Climate change impacts on wheat productivity using CERES-wheat model. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
121. Bruh Weldemariam Gebrewahid. Enhancing Goat Productivity through Browse feeding. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
122. Tafesse Lelamo Legamo. Improving soil fertility to enhance productivity of finger millet. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
123. Augusto da Silva. TRADITIONAL FARMING PRACTICES AND CROP PRODUCTION IN TIMOR-LESTE. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
124. Monica Kansiime Kagorora. Management practices for reducing climate-induced production risks. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
     
125. Raj Mohammad and Osaid Ullah. Non-Timber Forest Products For The Development Of Rural Community. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
126. Tesfay Hagos Haile. Enhance Small Ruminant Productivity through Crop Residue Improvement. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
127. Wesley Hsiao. Hydrogen Production from EtOH by Supercritical Water Partial Oxidation. – М.: Scholars' Press, 2012. – 124 с.
     
128. Muhammad Imran,Hira Malik and Muhammad Gulfraz. Bioethanol Production from Vegetable Wastes. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
129. Amina Mushtaq. How Individuals Use Video Marketing As A Tool. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
130. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
131. Cesar Sanin. Decisional DNA and the Smart Knowledge Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
     
132. Dong Zhai. Information technology and construction productivity. – М.: LAP Lambert Academic Publishing, 2012. – 312 с.
     
133. Saheed Adebayo Gbadegesin and Younas Khan. Analysis of Innovation Process. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
134. Olayinka Idowu Kareem. Africa’s Food Exports Effects of European Union’s Product Standards. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
135. Angelos Menelaou. Enhancement of Productivity Through IT Tools and Process Management. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
     
136. Stephanie Chirkoff and Lisa Barnes. Managerial Measures of Lean Production in the Manufacturing Sector. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
137. Nan Kain. Burmese Shoppers Perception for Burmese Gems and Jewelry Products. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
     
138. Naresh Patel. Building Brand Without Mass Media. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
     
139. Jaywant Singh. Loyalty to Product Variants. – М.: LAP Lambert Academic Publishing, 2010. – 244 с.
     
140. Mohammed Adnan V.L. Human Resource Activities. – М.: LAP Lambert Academic Publishing, 2013. – 80 с.
     

Лучшие результаты

Дополнительные результаты

1. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
2. Тренер должен любить людей. интервью со С. Ивановой, старшим партнером, тренером-консультантом KPG Training Center Ivanova & Lebedeva. "Управление персоналом", № 12, июнь 2005.
3. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
4. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
5. Product placement и скрытая реклама. Е.В. Измайлова, "Законодательство", N 8, август 2012 г.
6. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
13. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
14. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
15. Рабочее время + личное время = жизнь. интервью с Е. Акимовой, ведущим специалистом учебно-информационного центра ООО "Коммерческие и легковые автомобили - ГК ГАЗ", бизнес-тренером, консультантом, коучером, к.п.н., В. Вахрушевой, руководителем отдела по работе с персоналом Городского Ипотечного Банка, О. Гартман, директором "Нижегородского брачного агентства", Н. Герасимовой, генеральным директором частного охранного предприятия "Салют-НН", Д. Гоновым, генеральным директором Научно-производственного предприятия "Гранит", Э. Лавровой, генеральным директором маркетингово-рекламной компании SMART.... М. Сипатова, Л.  Валеева, С. Сипатов, Н. Гончаренко, А. Конфисахор, "Управление персоналом", N 10, май 2010 г.
16. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
17. Бережливое производство. Lean Production в розничном бизнесе банка. А.В. Пухов, "Организация продаж банковских продуктов", № 4, IV квартал 2008.
18. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
19. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.