Результаты поиска

Лучшие результаты

1. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
   

Дополнительные результаты

1. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
   
2. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
   
3. Mary E. Chenoweth, Nancy Y. Moore, Amy G. Cox, Judith D. Mele, Jerry M. Sollinger. Best Practices in Supplier Relationship Management and Their Early Implementation in the Air Force Material Command. – М.: , 2012. – 90 с.
   
4. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
5. John Rothchild. The Bear Book : Survive and Profit in Ferocious Markets. – М.: , 0. – 0 с.
   
6. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
   
7. Soon-Won Park. Colonial Industrialization and Labor in Korea: The Onoda Cement Factory (Harvard East Asian Monographs/Harvard-Hallym Series on Korean Studies, 181). – М.: , 0. – 0 с.
   
8. Ernest Aryeetey, Julius Court, Machiko Nissanke, Beatrice Weder, International Conference "Asia and Africa in the Global Economy. Asia and Africa in the Global Economy. – М.: , 0. – 0 с.
   
9. Stan Herman. Rewiring Organizations for the Networked Economy : Organizing, Managing, and Leading in the Information Age (J-B O-D (Organizational Development)). – М.: , 0. – 0 с.
   
10. David Walters. Operations Strategy. – М.: , 0. – 0 с.
    
11. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
    
12. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
    
13. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
    
14. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
15. Hubert Osterle, Elgar Fleisch, Rainer Alt. Business Networking: Shaping Collaboration Between Enterprises. – М.: , 0. – 0 с.
    
16. International Conference on Risk and Uncertainty in Environmental and, Hans-Peter Weikard, Robert D. Weaver, Justus Wesseler. Risk and Uncertainty in Environmental and Natural Resource Economics. – М.: , 0. – 0 с.
    
17. Robert G. Stemper. Service Selling : A Guide to Increasing Sales and Profits in Consumer Financial Services. – М.: , 0. – 0 с.
    
18. John L. Chan. China Streetsmart: What You MUST Know to be Effective and Profitable in China. – М.: , 0. – 0 с.
    
19. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
    
20. Joseph H. Boyett, Jimmie T. Boyett, Jimmie T. Boyett, Joseph H. Boyett. The Guru Guide to the Knowledge Economy: The Best Ideas for Operating Profitably in a Hyper-Competitive World. – М.: , 0. – 0 с.
    
21. Fiona Fui-Hoon Nah. Enterprise Resource Planning Solutions and Management. – М.: , 0. – 0 с.
    
22. Wayne W. Bennett, Karen M., Ph.D. Hess, Karen M. Hess. Management and Supervision in Law Enforcement With Infotrac. – М.: , 0. – 0 с.
    
23. Ian H. Gordon. Competitor Targeting: Winning the Battle for Market and Customer Share. – М.: , 0. – 0 с.
    
24. J. T. Li, Anne S. Tsui, Elizabeth Weldon. Management and Organizations in the Chinese Context. – М.: , 0. – 0 с.
    
25. K.T. Winther. Value and Profits in Business Strategy. – М.: , 0. – 0 с.
    
26. Bill Donaldson, Tom O'Toole. Strategic Market Relationships : From Strategy to Implementation. – М.: , 0. – 0 с.
    
27. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
    
28. Mark W. Heisler, Suzanne Baldino Jones. From Cellmates to Soulmates Integrating Sales and Service. – М.: , 0. – 0 с.
    
29. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
    
30. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
    
31. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
    
32. Water Use Management and Planning in the U.S. – М.: , 0. – 0 с.
    
33. Thomas A., Ph.D. Williams. Publish Your Own Magazine, Guidebook, or Weekly Newspaper: How to Start, Manage, and Profit from a Home-Based Publishing Company (Culture Tools). – М.: , 0. – 0 с.
    
34. Managing Strategic Enterprise Systems And E-government Initiatives In Asia: A Casebook (Series on Innovation and Knowledge Management, Vol. 1). – М.: , 2004. – 0 с.
    
35. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2004. – М.: , 2003. – 0 с.
    
36. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2005: Historical Tables (Historical Tables Budget of the United States Government). – М.: , 2004. – 0 с.
    
37. Erica Bornstein. The Spirit Of Development: Protestant Ngos, Morality, And Economics In Zimbabwe. – М.: , 2005. – 0 с.
    
38. Institute of Management and Administrati. Cost Reduction and Control Best Practices : The Best Ways for a Financial Manager to Save Money (Wiley Best Practices). – М.: , 2005. – 0 с.
    
39. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
    
40. Mark W. Heisler. From Cellmates to Soulmates. – М.: , 2003. – 0 с.
    
41. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
    
42. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
    
43. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
    
44. Safety and Security in Tourism: Relationships, Management, and Marketing (Journal of Travel & Tourism Marketing Monographic Separates). – М.: , 2003. – 0 с.
    
45. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
    
46. Jeffrey A. Berk. Champions of Change. – М.: , 2004. – 0 с.
    
47. Daniel, M.D. Farb. OSHA Eye Safety Manual and CD, Introductory But Comprehensive OSHA (Occupational Safety and Health) Training for the Managers and Employees in a Worker ... and Injury Prevention and Vision Care. – М.: , 2003. – 0 с.
    
48. Louis E. Boone, David L. Kurtz. Contemporary Marketing, Update 2006 (with Audio CD). – М.: , 2005. – 784 с.
    
49. Economics, Management and Optimization in Sports. – М.: , 2004. – 300 с.
    
50. Morten Balling, Frank Lierman, Dr Andy Mullineux. Competition and Profitability in European Financial Services: Strategic, Systemic and Policy Issues (Routledge International Studies in Money and Banking). – М.: , 2006. – 322 с.
    
51. Jie Tang. Managers and Mandarins in China The Building of an International Business Alliance (Routledgestudies on the Chinese Economy). – М.: , 2005. – 175 с.
    
52. Tom Wong, Liz Kao. Salesforce.com For Dummies (For Dummies (Computer/Tech)). – М.: , 2008. – 372 с.
    
53. Conscious Entrepreneurs: A Radical New Approach to Purpose, Passion and Profit. – М.: , 2008. – 306 с.
    
54. Evert Gummesson. Total Relationship Marketing, Third Edition: Marketing management, relationship strategy and CRM approaches for the network economy. – М.: , 2008. – 392 с.
    
55. Ibp Usa. Doing Business and Investing in Zimbabwe Guide (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
56. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
    
57. The Editors of Apartment Building Management Insider. Apartment Management Compliance and Profitability Guide. – М.: , 2008. – 716 с.
    
58. Zenia Barnard. Online community portals for enhanced Customer Relationship Management: Getting Return on Investment through Return on Relationships. – М.: , 2010. – 316 с.
    
59. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
    
60. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
    
61. Ned Hamson. AFTER ATLANTIS: Working, Managing, and Leading in Turbulent Times. – М.: , 2010. – 192 с.
    
62. K Odaka. Toward Industrial Democracy – Management and Workers in Modern Japan. – М.: , 1976. – 272 с.
    
63. M. Glynn Shumake. Increasing Productivity and Profit in the Workplace. – М.: , 1992. – 208 с.
    
64. Institute of Management and Administration (IOMA). Controller?s Report 2001 Yearbook. – М.: , 2001. – 320 с.
    
65. RC MOYER. Moyer Research And Report ?handbook?–for Managers And Executives In Business Industry & Gover. – М.: , 1981. – 312 с.
    
66. Institute of Management and Administration (IOMA). Controller?s Report Yearbook. – М.: , 2002. – 320 с.
    
67. Institute of Management and Administration (IOMA). Cost Reduction and Control Best Practices. – М.: , 2005. – 544 с.
    
68. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
    
69. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
    
70. Egline Tauya. Assessing the State of Water Supply and Sanitation in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
    
71. S. B. Kale and Vilas B. Khandare. Management and Utilization of Water Resources in Maharashtra. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
72. Tinashe Mugwisi. Agriculture Information For Research And Extension In Zimbabwe. – М.: LAP Lambert Academic Publishing, 2014. – 428 с.
    
73. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
74. Mekane Yesus Management and Leadership College (MY-MLC) in Collaboration with Norwegian Church Aid. Old Beyond Imaginings. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
75. Lighton Dube. Land Tenure Security and Agriculture Performance in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2015. – 124 с.
    
76. Simon Alufah. Sustainable Watershed Management and Planning. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
    
77. Ignacio Santa-Regina,Helene Gondard and Maria del Carmen Santa-Regina. Forest management and plant species diversity in chestnut stands. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
    
78. Qingbin Song,Zhishi Wang and Jinhui Li. E-waste Management and Assessment in Macau. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
79. Abhilash S. Panicker,G. Pandithurai and Dong- In Lee. Investigation of aerosol direct and indirect climate effects. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
    
80. Peterson Njeru,Joakim Hjalten and Stephen. K. Kimani. The effect of Push-pull management and fertilization in central Kenya. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
81. Zivanai Samson. Exceptional children and career guidance and counselling in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
82. Rich Tapfumaneyi Matimbe. School Guidance and Counselling in Zimbabwe: A Practical Approach. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
83. Herbert Zirima and Ezekiel Mhetu. The relationship between Poverty and HIV/AIDS in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
84. Kudzai Biri. African Tradition Religion and Pentecostalism in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
85. Richard S. Maposa and Bernard H. Humbe. Indigenous Religion and HIV and AIDS Management in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
86. Gift Masengwe. The church''s role in social healing and reconciliation in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
    
87. Percyslage Chigora. Politics in Zimbabwe in the 21st Century. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
88. Liang-liang Bi. Transjurisdictional Water Pollution Management and Cooperation in China. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
    
89. Chiku Malunga. NGO Strategic Management and Leadership. – М.: LAP Lambert Academic Publishing, 2010. – 296 с.
    
90. Showers Mawowa. Crisis, State and Accumulation in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
91. Simon Madhiba. Methodism and politics in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
    
92. Tamuka Charles Chirimambowa. Sanctions and Democratisation in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
93. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
94. Clainos Chidoko,Joseph Bemani and Paul Matungamire. Tax Law and Practice in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
95. Christian Jonathan Haverkampf. Information Management and Disclosure in International Arbitration. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
96. Sukhpreet Kaur and Mudassir Shah. Working Capital Management and profitability of Pharmaceutical Sector. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
97. Maxwell Madzikanga. The Epidemiology of HIV and AIDS in Zimbabwe (1985-2006). – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
98. Belamino K Chikwaiwa. At the Crossroads: Women and HIV in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
99. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
100. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
101. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
102. Muhammad Waqas Younas. Working Capital Management and Profitability. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
103. Hannelie Nel. Environmental Management and Profitability. – М.: LAP Lambert Academic Publishing, 2015. – 276 с.
     
104. Neville C. Pradeep. Data Mining in Management and Practice. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
     
105. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
106. Willi Pavaloaia and Vasile-Daniel Pavaloaia. Analysis Of Cost Efficiency And Profitability. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
107. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
     
108. N.Gladson Nwokah. Delivery Customer Experience Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
     
109. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
110. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
111. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
112. Bilal Afsar,Asim Rehman and Rehmat Ullah Bangash. Customer Relationship Management in Banks. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
113. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
114. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
115. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
116. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
     
117. Chin Kok Kwon and Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
118. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
119. Salman Ahmad Awan and Muzafar Said. Edging Customer Loyalty Enhancing Communication. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
     
120. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
121. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
122. Yusuph Kambuga. Introduction to Educational Management and School Administration. – М.: LAP Lambert Academic Publishing, 2013. – 208 с.
     
123. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
124. Shuanghong Niu. An Emprical Study of Value-Added-Reseller Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
     
125. Kaushik Bhattacharya. Customer Relationship Marketing in Indian Steel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 380 с.
     
126. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
     
127. William Mensah and George Babu. Performance Management and Measurement in Public Organisations. – М.: LAP Lambert Academic Publishing, 2015. – 160 с.
     
128. Lynda Bourne. Project Relationship Management and the Stakeholder Circle. – М.: LAP Lambert Academic Publishing, 2010. – 324 с.
     
129. Sanjeev Kumar Singh and Akshay Kumar Satsangi. Promotional Strategies and Practices in Insurance Sector. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
130. Zenia Barnard. Online community portals for enhanced Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 316 с.
     
131. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
     
132. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
133. Sulaiman Aris. Risk Management in Public Expenditure Management and Aid in Malaysia. – М.: LAP Lambert Academic Publishing, 2014. – 336 с.
     
134. Detta Melia. Performance Management and Measurement: A Hospitality Industry Context. – М.: LAP Lambert Academic Publishing, 2011. – 320 с.
     
135. Garima Sisodia. Relationship between Working Capital Management and Profitability. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
     
136. JOHN G. GATSI and RICHARD K. AKOTO. DEBT POLICY AND PROFITABILITY OF COMMERCIAL BANKS IN GHANA. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
137. Lincoln Hlatywayo. Deaf Learners Transition into Adulthood and Employment in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
138. John Ssali Ssekiziyivu. Dilemmas of school Management and Leadership in Uganda. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
     
139. Waseem Ullah Jan. Working Capital Management and Profitability. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
140. Rangarirai Mbizi. CRM practices in corporate banking. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
5. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
6. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
7. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
8. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
9. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
10. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
11. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
12. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
13. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
14. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
15. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
16. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
17. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
18. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
19. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
20. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
21. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
22. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
23. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
24. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
25. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
26. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.