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  1. John Madden. "Leap, Don't Sleep!" How To Get Different Results By Doing Something Different. – М.: , 0. – 0 с.
  2. Carl G. Thor. Gainsharing: Creating and Sharing Success (Crisp Management Library, 26). – М.: , 0. – 0 с.
  3. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
  4. Kun Dong. Loyalty Programs in the Hotel Industry. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
  5. Mohammad Sohel Rana. Product Reward Discounting. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  6. Henrik Sallberg. Customer Rewards Programs. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
  7. Business Gamification For Dummies. – М.: , 2013. – 312 с.

Дополнительные результаты

  1. Phillip C. McGraw. Relationship Rescue. – М.: Hyperion, 2001. – 272 с.
  2. А.Н. Павлов. Управление программами проектов на основе стандарта PMI The Standart for Program Management. Изложение методологии и рекомендации по применению. – М.: Бином. Лаборатория знаний, 2012. – 304 с.
  3. Gerald Zaltman. How Customers Think: Essential Insights into the Mind of the Market. – М.: Harvard Business School Press, 2003. – 352 с.
  4. C. J. Hayden. Get Clients Now! A 28-Day Marketing Program for Professionals and Consultants. – М.: AMACOM/American Management Association, 1999. – 214 с.
  5. George Bickerstaffe. Which MBA? A Critical Guide to the World's Best MBAs. – М.: Pearson Education Limited, 2004. – 592 с.
  6. CAIA Association, Mark J. P. Anson PhD CFA, Donald R. Chambers, Keith H. Black, Hossein Kazemi. CAIA Level I, Print + eBook (Custom): An Introduction to Core Topics in Alternative Investments (Wiley Finance). – М.: , 2012. – 0 с.
  7. Jim Newell. Using Online Marketing Tools...To Market Your Offline Business: 4 Essential Tools To Help You Find New Customers and Retain Your Existing One's Longer. – М.: , 2012. – 100 с.
  8. Stephen C. Lundin, John Christensen, Harry Paul. Fish! Sticks: A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh. – М.: Hyperion, 2003. – 144 с.
  9. Kamal Malhotra, United Nations Development Program. Making Global Trade Work for People. – М.: , 0. – 0 с.
  10. [Grants Program]. Funding Sources for Community and Economic Development 2002 : A Guide to Current Sources for Local Programs and Projects (Funding Sources for Community and Economic Development). – М.: , 0. – 0 с.
  11. Constantine C., Dr Menges, Stephen Joel Trachtenberg, Constantine C. Menges, Program on Transitions to Democracy, Constantine C. Menges. The Marshall Plan From Those Who Made It Succeed. – М.: , 0. – 0 с.
  12. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
  13. Steven L. Katz. Lion Taming: Working Successfully with Leaders, Bosses, and Other Tough Customers. – М.: , 0. – 0 с.
  14. Glenn M. Parker, David Zielinski, Jerry McAdams. Rewarding Teams : Lessons From the Trenches. – М.: , 0. – 0 с.
  15. E. Scott Geller. The Participation Factor: How to Increase Involvement in Occupational Safety. – М.: , 0. – 0 с.
  16. Jerome A. Colletti, Mary S. Fiss. Compensating New Sales Roles : How to Design Rewards That Work in Today's Selling Environment. – М.: , 0. – 0 с.
  17. Stuart Bruchey. Transcultural Customization of International Training Programs (Transnational Business and Corporate Culture : Problems and Opportunities). – М.: , 0. – 0 с.
  18. I NATO Conference on Manpower Planning and Organization Design Stresa, Richard J. Niehaus, Donald T. Bryant, NATO Special Program Panel on Human Factors, NATO Special Program Panel on Systems Science. Manpower Planning and Organization Design. (NATO Conference Series : Ii, Systems Science, 7). – М.: , 0. – 0 с.
  19. Maxine Kamin. Customer Service Training. – М.: ASTD Press, 2002. – 212 с.
  20. John Madden. "Leap, Don't Sleep!" How To Get Different Results By Doing Something Different. – М.: , 0. – 0 с.
  21. Rhonda Abrams. Six-Week Start-Up: A Step-By-Step Program for Starting Your Business, Making Money, and Achieving Your Goals!. – М.: , 0. – 0 с.
  22. Judith Hale, Judith Hale. Performance-Based Certification : How to Design a Valid, Defensible, and Cost Effective Program. – М.: , 0. – 0 с.
  23. Stanley A. Brown. What Customers Value Most : How to Achieve Business Transformation by Focusing on Processes That Touch Your Customers: Satisfied Customers, Increased Revenue, Improved Profitability. – М.: , 0. – 0 с.
  24. William J. Rothwell, H. C. Kazanas, William Rothwell, H.C. Kazanas. Mastering the Instructional Design Process : A Systematic Approach, 2nd Edition. – М.: , 0. – 0 с.
  25. Garth L. Mangum, Stephen L. Mangum, Andrew M. Sum, Andrew Sum, Sar A. Programs in Aid of the Poor Levitan. The Persistence of Poverty in the United States. – М.: , 0. – 0 с.
  26. Dave Hage. Reforming Welfare by Rewarding Work: One State's Successful Experiment. – М.: , 0. – 0 с.
  27. Christopher M. Dent, Program for Northeast Asian Studies, David W. F. Huang, David W.F. Huang. Northeast Asian Regionalism: Lessons from the European Experience. – М.: , 0. – 0 с.
  28. Baldur Eliasson, ?Baldur Eliasson, Yam Yee Lee, China Energy Technology Program. Integrated Assessment of Sustainable Energy Systems in China: The China Technology Program: A Framework for Decision Support in the Electric Sector of Shandong Province. – М.: , 0. – 0 с.
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  31. Robert L. Jolles. Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force. – М.: Fireside, Simon & Schuster, 0. – 370 с.
  32. Gregory P. Smith. TNT: Dyanamic Ideas to Reward, Energize & Motivate Your Teams. – М.: , 0. – 0 с.
  33. Carl G. Thor. Gainsharing: Creating and Sharing Success (Crisp Management Library, 26). – М.: , 0. – 0 с.
  34. Stormy Friday, David G. Cotts. Quality Facility Management : A Marketing and Customer Service Approach. – М.: , 0. – 0 с.
  35. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с.
  36. Jeff Gee, Val Gee. The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers. – М.: , 0. – 0 с.
  37. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
  38. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
  39. Robert E. Wayland, Paul M. Cole. Customer Connections: New Strategies for Growth. – М.: , 0. – 0 с.
  40. Mary Naylor, Susan Greco. Customer Chemistry: How to Keep the Customers You Want-And Say "Good-Bye" to the Ones You Don't. – М.: , 0. – 0 с.
  41. Michael Bayler, David Stoughton, Michael Bayler, David Stoughton. Promiscuous Customers: Invisible Brand. – М.: , 0. – 0 с.
  42. Harry Alder. Mind to Mind Marketing: Communicate With your Customers and Create a 'Segment of One'. – М.: , 0. – 0 с.
  43. Richard F. Gerson. Beyond Customer Service (Fifty-Minute Series Book). – М.: , 0. – 0 с.
  44. Seth Godin. Permission Marketing: Turning Strangers into Friends, and Friends into Customers. – М.: Simon & Schuster, 1999. – 256 с.
  45. Douglas B. Herron. Marketing Nonprofit Programs and Services : Proven and Practical Strategies to Get More Customers, Members, and Donors (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с.
  46. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
  47. Gary Hawkins. Building the Customer Specific Retail Enterprise. – М.: , 0. – 0 с.
  48. Andrew Griffiths. 101 Ways to Market Your Business. – М.: Allen & Unwin, 2000. – 272 с.
  49. Homer B. Smith. Salesman's Guide to More Effective Selling: The Handbook of Selling Skills. – М.: , 0. – 0 с.
  50. Dan Nigito. Don't Die Until You Read This: The 7 Step Program to Creating and Preserving Your Financial Legacy. – М.: , 0. – 0 с.
  51. [Grants Program]. Directory of Grants in the Humanities, 2002/2003: Sixteenth Edition. – М.: , 0. – 0 с.
  52. [Grants Program]. Operating Grants for Nonprofit Organizations 2004 (Operating Grants for Nonprofit Organizations). – М.: , 0. – 0 с.
  53. Maria Langer. QuickBooks Pro 6 for Macintosh : Visual QuickStart Guide (VISUAL QUICKSTART GUIDES). – М.: , 0. – 0 с.
  54. Ralph Grabowski, Frank Zander. Learn Microsoft Visio 2002 for the Advanced User. – М.: , 0. – 0 с.
  55. Henry Balogun. Beyond Cut, Copy and Paste: Dig Deeper into the World of Microsoft Word, Excel and Powerpoint. – М.: , 0. – 0 с.
  56. Andrew E. Schwartz. Customer Service PowerPoint Content. – М.: , 0. – 0 с.
  57. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
  58. Sandra Vandermerwe. Customer Capitalism. – М.: , 2005. – 0 с.
  59. United Nations Human Settlements Program. Water and Sanitation in the World's Cities: Local Action for Global Goals. – М.: , 2003. – 0 с.
  60. Jay R. Galbraith. Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process (Jossey Bass Business and Management Series). – М.: , 2005. – 0 с.
  61. Daniel J. Polito. The Direct Marketing Cookbook : A Recipe for Getting and Keeping Customers. – М.: , 2004. – 0 с.
  62. Daniel, M.D. Farb. Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization. – М.: , 2004. – 0 с.
  63. Darryl S. Doane. 50 Activities for Achieving Excellent Customer Service. – М.: , 2003. – 0 с.
  64. [Grants Program]. Directory of Grants in the Humanities, 2003/2004 : Seventeenth Edition (Directory of Grants in the Humanities). – М.: , 2003. – 0 с.
  65. [Grants Program]. Operating Grants for Nonprofit Organizations 2003 (Operating Grants for Nonprofit Organizations). – М.: , 2003. – 0 с.
  66. [Grants Program]. Funding Sources for Community and Economic Development 2004/2005 : A Guide to Current Sources for Local Programs and Projects (Funding Sources for Community and Economic Development). – М.: , 2004. – 0 с.
  67. Diane Berenbaum, Tom Larkin. How to Talk to Customers: Create a Great Impression Every Time withMAGIC. – М.: , 2007. – 224 с.
  68. Andrew Griffiths. 101 Ways to Market Your Business: Building a Successful Business with Creative Marketing. – М.: Allen & Unwin, 2007. – 272 с.
  69. Ken Lloyd. 151 Quick Ideas to Recognize and Reward Employees (151 Quick Ideas). – М.: , 2007. – 192 с.
  70. Steve W. Martin. Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy. – М.: , 2006. – 384 с.
  71. Robert H. Vaughn. The Professional Trainer: A Comprehensive Guide to Planning, Delivering, and Evaluating Training Programs. – М.: , 2005. – 252 с.
  72. [Grants Program]. Operating Grants for Nonprofit Organizations 2005 (Operating Grants for Nonprofit Organizations). – М.: , 2005. – 376 с.
  73. Tom Wong, Liz Kao. Salesforce.com For Dummies (For Dummies (Computer/Tech)). – М.: , 2006. – 410 с.
  74. Research Program on the Social Aspects of HIV/AIDS and Health. A Comparative Analysis of the Financing of HIV/AIDS Programs: in Botswana, Lesotho, Mozambique, South Africa, Swaziland and Zimbabwe. – М.: , 2005. – 72 с.
  75. David L Hancock. Guerrilla Marketing for Mortgage Brokers: How to Steal Customers From Your Competition. – М.: , 2004. – 208 с.
  76. United Nations World Food Program. Hunger and Health: World Hunger Series 2007 (Earthscan World Hunger Series). – М.: , 2008. – 216 с.
  77. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
  78. Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с.
  79. Nancy Friedman. How to Get Your Customers Swearing by You, Not at You. – М.: , 2008. – 154 с.
  80. Jagdish N. Sheth, Banwari Mittal. Customer Behavior: A Managerial Perspective. – М.: Thomson, 2004. – 544 с.
  81. Brian T. Bennett, Norman Deitch. Preparing for OSHAs Voluntary Protection Programs: A Guide to Success. – М.: , 2010. – 409 с.
  82. Brian Cooper and Maria Philips. Custom Surveys Within Your Budget: Maximizing Profits Through Effective Online Research Design. – М.: , 2010. – 212 с.
  83. Brently Clemantin. Internet Marketing Secrets You Can Use To Get Traffic & Convert This Traffic Into Repeat Customers!: Secrets To Getting Traffic, Turning Them Into Customers, ... Referrals From Them Revealed! (Volume 1). – М.: , 2010. – 368 с.
  84. Michael Fuchsle, Matthias Zierke. SAP CRM WebClient Customizing and Development. – М.: SAP Press, 2009. – 350 с.
  85. David Royse, Bruce A. Thyer, Deborah K. Padgett. Program Evaluation: An Introduction. – М.: Wadsworth Publishing, 2010. – 404 с.
  86. Parallax. Programming and Customizing the Multicore Propeller Microcontroller: The Official Guide. – М.: , 2010. – 496 с.
  87. Gabe Zichermann, Joselin Linder. Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests. – М.: John Wiley and Sons, Ltd, 2010. – 240 с.
  88. John Walkenbach. Excel VBA Programming for Dummies. – М.: Wiley Publishing, Inc, 2010. – 408 с.
  89. Denise Etheridge. Microsoft® Office Excel® 2007 Programming. – М.: , 2007. – 352 с.
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  111. Linq Programming. – М.: , 2011. – 384 с.
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  113. Programming Video Games For The Evil Genius. – М.: , 2011. – 319 с.
  114. Programming And Customizing The Multicore Propeller Microcontroller: The Official Guide. – М.: , 2011. – 496 с.
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  125. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  126. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  127. Thomas Oling'a. Performance based reward system. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  128. Noor ul Ain Nawaz. Brand Loyalty and Telecommunication Sector. – М.: LAP Lambert Academic Publishing, 2011. – 56 с.
  129. Violet Marikopo-Machando. Customer Orientation as a basis for corporate growth. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
  130. Bernard McCann. Context and Decision-making in Employee Assistance Programs. – М.: Scholars' Press, 2014. – 160 с.
  131. Xhensila Abazi. Customer Loyalty on Commercial Banks in Albania. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
  132. Kun Dong. Loyalty Programs in the Hotel Industry. – М.: LAP Lambert Academic Publishing, 2010. – 104 с.
  133. Mohammad Sohel Rana. Product Reward Discounting. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  134. Henrik Sallberg. Customer Rewards Programs. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
  135. Kaushik Bhattacharya. Customer Relationship Marketing in Indian Steel Industry. – М.: LAP Lambert Academic Publishing, 2012. – 380 с.
  136. Sunil Kumar Yadav. Marketing strategy of HUL food product's for Customer. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  137. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  138. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
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Лучшие результаты

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Дополнительные результаты

  1. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.

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