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  1. Thomas F. Wallace. Customer-Driven Strategy: Winning Through Operational Excellence. – М.: , 0. – 0 с.

Дополнительные результаты

  1. James P. Womack, Daniel T. Jones. Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated. – М.: Free Press, 2003. – 384 с.
  2. The Leadership in Action Series: On Leading in Times of Change. – М.: , 2012. – 162 с.
  3. Nouman Ahmed. After Effects of Brand Repositioning: A study to reveal the after effects of brand repositioning: critical study of Skoda Motors. – М.: , 2012. – 88 с.
  4. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
  5. Philip Kotler. Ten Deadly Marketing Sins: Signs and Solutions. – М.: Wiley, 2004. – 160 с.
  6. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
  7. Mark Bender. Operation Excellence: Succeeding in Business and Life -- the U.S. Military Way. – М.: , 0. – 0 с.
  8. Johnson A. Edosomwan. Organizational Transformation and Process Reengineering. – М.: , 0. – 0 с.
  9. Edwin T., Jr. Crego, Peter D. Schiffrin. Customer-Centered Reengineering: Remapping for Total Customer Value. – М.: , 0. – 0 с.
  10. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
  11. Matthias Holweg, Frits K. Pil. The Second Century: Reconnecting Customer and Value Chain through Build-to-Order; Moving beyond Mass and Lean Production in the Auto Industry. – М.: , 0. – 0 с.
  12. Richard C. Whiteley. The Customer Driven Company: Moving from Talk to Action. – М.: , 0. – 0 с.
  13. Jeffrey H. Dyer. Collaborative Advantage: Winning Through Extended Enterprise Supplier Networks. – М.: , 0. – 0 с.
  14. Kristie Tamsevicius. I Love My Life: A Mom's Guide to Working from Home. – М.: , 0. – 0 с.
  15. Gene Tyndall, Christopher Gopal, Wolfgang Partsch, John Kamauff. Supercharging Supply Chains: New Ways to Increase Value Through Global Operational Excellence. – М.: , 0. – 0 с.
  16. Thomas F. Wallace. Customer-Driven Strategy: Winning Through Operational Excellence. – М.: , 0. – 0 с.
  17. Paul C. Dinsmore. Winning in Business With Enterprise Project Management. – М.: , 0. – 0 с.
  18. Jerry W. Koehler, Joseph M. Pankowski. Transformational Leadership in Government. – М.: , 0. – 0 с.
  19. Per Jenster, David Hussey. Company Analysis: Determining Strategic Capability. – М.: , 0. – 0 с.
  20. Neville Lake, Kristen Hickey. Customer Service Workbook. – М.: , 0. – 0 с.
  21. Tim Burns. Break The Curve: The Entrepreneur's Small Business Blueprint. – М.: , 0. – 0 с.
  22. Graham Bannock, Evan Davis, Paul Trott, Mark Uncles. Dictionary of Business (The Economist Series). – М.: , 0. – 0 с.
  23. Duane E. Sharp. Call Center Operation: Design, Operation, and Maintenance. – М.: Digital Press, 2003. – 318 с.
  24. Peter S. Cohan. Value Leadership : The 7 Principles that Drive Corporate Value in Any Economy. – М.: , 0. – 0 с.
  25. David Moschella. Customer-Driven IT: How Users Are Shaping Technology Industry Growth. – М.: , 0. – 0 с.
  26. George E. Palmatier, Colleen Crum. Enterprise Sales and Operations Planning: Synchronizing Demand, Supply and Resources for Peak Performance. – М.: J. Ross Publishing, 2002. – 288 с.
  27. J. David Viale. Crisp: Basics of Inventory Management: From Warehouse to Distribution Center. – М.: Crisp Learning, 1996. – 136 с.
  28. George S Day, George S. Day. Market Driven Strategy: Processes for Creating Value. – М.: , 0. – 0 с.
  29. Gary Heil, Tom Parker, Deborah C. Stephens. One Size Fits One : Building Relationships One Customer and One Employee at a Time. – М.: , 0. – 0 с.
  30. Paul M. Swamidass. Innovations in Competitive Manufacturing. – М.: , 0. – 0 с.
  31. Bradford W. Ketchum. Tips and Tactics for Using the Internet to Run Your Business. – М.: Inc. Publishing, 2001. – 96 с.
  32. Amy Zuckerman, Ned Hamson. Managing Quality (Express Exec). – М.: , 0. – 0 с.
  33. Anthony W. Ulwick. Business Strategy Formulation : Theory, Process, and the Intellectual Revolution. – М.: , 0. – 0 с.
  34. Jacintha Brown. Coordinate Implementation of Customer Service Strategies. – М.: Software Publications, 2003. – 108 с.
  35. Bruce T. Barkley, James H. Saylor. Customer-Driven Project Management : Building Quality into Project Processes. – М.: , 0. – 0 с.
  36. George P. Moschis, Euehun Lee, Anil Mathur, Jennifer Strautman. The Maturing Marketplace : Buying Habits of Baby Boomers and Their Parents. – М.: , 0. – 0 с.
  37. Peter Honebein. Strategies For Effective Customer Education. – М.: , 0. – 0 с.
  38. Frederick E. Webster. Industrial Marketing Strategy, 3rd Edition. – М.: , 0. – 0 с.
  39. Frank Bradley. Strategic Marketing : In the Customer Driven Organization. – М.: , 0. – 0 с.
  40. Gary Hawkins. Building the Customer Specific Retail Enterprise. – М.: , 0. – 0 с.
  41. Kobi James. Improving Time to Profit: Customer Focused Strategies for Marketing and Sales. – М.: , 0. – 0 с.
  42. Peter Morris. Pocket Guide to Selling Services and Products. – М.: Elsevier Science & Technology Books, 1995. – 96 с.
  43. Tales from the Marketplace : Stories of Revolution, Reinvention and Renewal (Marketing Series (London, England).). – М.: , 0. – 0 с.
  44. Timothy J. McMahon. Dear God! I Never Wanted to Be a Salesman: The Best of Tim McMahon. – М.: , 0. – 0 с.
  45. James Desena. The 10 Immutable Laws of Power Selling: The Key to Winning Sales, Wowing Customers, and Driving Profits Through the Roof. – М.: , 0. – 0 с.
  46. Jerry N. Luftman. Managing the Information Technology Resource: Leadership in the Information Age. – М.: , 0. – 0 с.
  47. S Balachandran. Customer-Driven Services Management. – М.: , 0. – 0 с.
  48. Paul W. MacAvoy. Corporate Profit and Nuclear Safety : Strategy at Northeast Utilities in the 1990s. – М.: , 2004. – 0 с.
  49. Joseph Yurkin. Winning in a Losing Culture. – М.: , 2004. – 0 с.
  50. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2004. – 0 с.
  51. John Abram. The Seven Myths of Customer Management : How to be Customer-Driven Without Being Customer-Led. – М.: , 2003. – 0 с.
  52. Anthony W. Ulwick. Business Strategy Formulation: Theory, Process, and the Intellectual Revolution. – М.: , 2005. – 0 с.
  53. Arthur A. Jr. Thompson. Strategy : Winning in the Marketplace: Core Concepts, Analytical Tools, Cases with Online Learning Center with Premium Content Card. – М.: , 2005. – 0 с.
  54. Arthur A. Jr. Thompson. Strategy: Winning in the Marketplace: Core Concepts, Analytical Tools, Cases with PowerWeb and Case-TUTOR download card. – М.: , 2003. – 0 с.
  55. S Balachandran. Customer-Driven Services Management. – М.: , 2004. – 0 с.
  56. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
  57. Beyond the Basics: Research-Based Rules for Internet Retailing Advantage. – М.: , 2005. – 0 с.
  58. Peter Garber. 25 Reproducible Activities for Customer Service Excellence. – М.: , 2005. – 0 с.
  59. Wendy L. Currie. Internet Strategy: The Road to Web Services Solutions. – М.: , 2005. – 0 с.
  60. Richard Hammond. Smart Retail: How to Turn Your Store into a Sales Phenomenon. – М.: , 2003. – 0 с.
  61. Thomas Ryan, Chad Jacobs. Using Investor Relations to Maximize Equity Valuation (Wiley Finance). – М.: Wiley, 2004. – 272 с.
  62. Ron Basu. Total Operations Solutions. – М.: , 2005. – 0 с.
  63. Mitch Schneider. Automotive Service Management: Operations Management (Automotive Service Management). – М.: , 2003. – 0 с.
  64. Merlin Stone. Definitive Guide to Direct & Interactive Marketing: How to Select, Reach & Retain the Right Customers. – М.: , 2003. – 0 с.
  65. Richard Tyler. Real World Customer Services Strategies That Work (Power Learning). – М.: , 2004. – 238 с.
  66. Roger Best. Market-Based Management. – М.: Prentice Hall, 2004. – 528 с.
  67. Jerry Lynch, Chungliang Al Huang. The Way of the Champion: Lessons from Sun Tzu's The art of War and other Tao Wisodm for Sports & life. – М.: , 2006. – 206 с.
  68. Ron Basu. Implementing Quality: A Practical Guide to Tools and Techniques. – М.: , 2004. – 288 с.
  69. Barbara Bund. The Outside-In Corporation. – М.: , 2005. – 272 с.
  70. Greg Stielstra. PyroMarketing: The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life. – М.: , 2005. – 256 с.
  71. Robert Christie Mill. Restaurant Management: Customers, Operations, and Employees. – М.: Prentice Hall, 2006. – 464 с.
  72. Customs Modernization Handbook (World Bank Trade and Development Series). – М.: , 2004. – 327 с.
  73. OGC. Service Operation. – М.: TSO, 2010. – 276 с.
  74. Jean-Jacques Lambin, Ruben Chumpitaz, Isabelle Schuiling. Market-Driven Management: Strategic and Operational Marketing. – М.: Palgrave Macmillan, 2007. – 496 с.
  75. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
  76. Dave Chaffey, Paul Smith. eMarketing eXcellence, Third Edition: Planning and optimising your digital marketing (Emarketing Essentials). – М.: , 2008. – 528 с.
  77. Abram I Bluestein, Michael Moriarty, Ronald J Sanderson. The Customer Satisfaction Audit. – М.: , 2008. – 112 с.
  78. Dave Duesseau, Doug Wilson. An Introduction to Business 4th Edition: Learning Business Concepts Through a Simulation Experience. – М.: , 2008. – 140 с.
  79. V Kumar. Customer Lifetime Value. – М.: , 2008. – 112 с.
  80. Peter Raulerson, Jean-Claude Malraison, Antoine Leboyer. Building Routes to Customers: Proven Strategies for Profitable Growth. – М.: , 2009. – 194 с.
  81. Roger J. Best. Market-Based Management. – М.: Pearson Education, 2009. – 552 с.
  82. OECD Organisation for Economic Co-operation and Development. OECD Reviews of Regional Innovation: Catalonia, Spain 2010: Edition 2010 (United Nations Office on Drugs and Crime - Boletin De Estupefacientes). – М.: , 2010. – 270 с.
  83. Ching M. Chang. Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence. – М.: , 2010. – 720 с.
  84. Duane Forrester. Turn Clicks Into Customers: Proven Marketing Techniques for Converting Online Traffic into Revenue. – М.: , 2010. – 240 с.
  85. Steven J. Spear. The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. – М.: McGraw-Hill Irwin, 2009. – 432 с.
  86. Gill Ringland. Scenarios in Marketing. – М.: , 2006. – 244 с.
  87. Frank Bradley. Strategic Marketing. – М.: , 2003. – 304 с.
  88. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
  89. Turn Clicks Into Customers: Proven Marketing Techniques For Converting Online Traffic Into Revenue. – М.: , 2011. – 240 с.
  90. Voice-Of-The-Customer Marketing: A Revolutionary 5-Step Process To Create Customers Who Care, Spend, And Stay. – М.: , 2011. – 272 с.
  91. The Successful Marketing Plan: How To Create Dynamic, Results Oriented Marketing, 4Th Edition. – М.: , 2011. – 592 с.
  92. Julie Meehan, Mike Simonetto, Larry Montan, Chris Goodin. The Handbook of Pricing and Profitability Management: A Practical Guide for Business Leaders. – М.: John Wiley and Sons, Ltd, 2011. – 320 с.
  93. Mal Warwick. The Five Strategies for Fundraising Success: A Mission–Based Guide to Achieving Your Goals. – М.: , 1999. – 320 с.
  94. Jay R. Galbraith. Designing the Customer–Centric Organization. – М.: , 2005. – 208 с.
  95. Tony Hines. Supply Chain Strategies: Customer Driven and Customer Focused. – М.: , 2010. – 408 с.
  96. Oliver Wight International, Inc. The Oliver Wight ABCD Checklist for Operational Excellence. – М.: , 2000. – 176 с.
  97. Matthias Holweg. Second Century – Reconnecting Customer and Value Chain through Build–to–Order. – М.: , 2004. – 272 с.
  98. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
  99. Oliver Wight. The Oliver Wight ABCD Checklist for Operational Excellence. – М.: , 1995. – 128 с.
  100. Matthias Holweg. Second Century – Reconnecting Customer and Value Chain Through Build–to–Order. – М.: , 2005. – 256 с.
  101. What Customers Want: Using Outcome-Driven Innovation To Create Breakthrough Products And Services. – М.: , 2005. – 240 с.
  102. Customer-Driven Project Management. – М.: , 2001. – 609 с.
  103. Profit Mapping: A Tool For Aligning Operations With Future Profit And Performance. – М.: , 2011. – 240 с.
  104. Jeffrey Liker, James K. Franz. The Toyota Way To Continuous Improvement: Linking Strategy And Operational Excellence To Achieve Superior Performance. – М.: McGraw-Hill, 2011. – 448 с.
  105. Wikibrands: Reinventing Your Company In A Customer-Driven Marketplace. – М.: , 2011. – 336 с.
  106. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
  107. TALBOT. CUSTOMER-DRIVEN BUDGETING: PREPARE, ENGAGE, EXECUTE: THE SMALL BUSINESS GUIDE FOR GROWTH. – М.: , 2013. –  с.
  108. Luis Gustavo Martini. Strategical Product Development. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  109. Temesgen Garoma,Daniel Kitaw and Carlo Rafele. Supply Chain Integration Dynamics In Today’s Manufacturing Industry. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
  110. M. SHAHID KHAN. SUPERVISORY HYBRID CONTROL. – М.: LAP Lambert Academic Publishing, 2010. – 256 с.
  111. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
  112. Taimoor Afzal. Rehabilitation for Paraplegics using Patient Driven approach. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  113. Nithin Pavithran. Pull Production Implementation. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
  114. Ramez Shamseldin, Ph.D. NETWORK OPTIMIZATION OF DYNAMICALLY COMPLEX SYSTEMS. – М.: LAP Lambert Academic Publishing, 2009. – 596 с.
  115. Raed Bourisli. Computationally Intelligent CFD. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
  116. Jainarine Bansee. Flexibility with Virtual Cellular Systems. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  117. AHM Shamsuzzoha. Modular Product Development for Mass Customization. – М.: LAP Lambert Academic Publishing, 2010. – 216 с.
  118. Peter Davey. Making Cities Liveable with Community Planning. – М.: LAP Lambert Academic Publishing, 2012. – 436 с.
  119. Lionel Nettey. Assessment of Customer Service Satisfaction of ECG Ashanti East Region. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  120. Li-Shih Huang. Raising Awareness of Strategy Use in Speaking. – М.: LAP Lambert Academic Publishing, 2010. – 196 с.
  121. Peter N. Osuji and Japhet Eke Lawrence. The impact of customer service management on IT function. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
  122. Ikram Ullah. Customer driven innovation is the backbone of your company. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  123. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
  124. Jeff Readman. Outsourcing and innovation performance in the UK furniture industry. – М.: LAP Lambert Academic Publishing, 2014. – 236 с.
  125. Huiping Zhou. China's Mergers & Acquisitions. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  126. Amna Qandeel. Risk Management in Project Supply Chains under Dynamic Portfolios. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  127. Alireza Abdolhosseini Khaligh and Alireza Miremadi. The Impact of eCRM on Loyalty and Retention of Customers. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  128. Luis Rocha-Lona. Business Excellence Models and Strategic Planning. – М.: LAP Lambert Academic Publishing, 2012. – 344 с.
  129. JOHN CHIBAYA MBUYA. Strategic Operations Management. – М.: LAP Lambert Academic Publishing, 2014. – 500 с.
  130. Rokandla Venkateshwar Rao. Supply Chain Management. – М.: Scholars' Press, 2013. – 360 с.
  131. Gladness Kaseka. Effectiveness of Bank Advertisements in Attracting customers. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
  132. Juan Vazquez Ruiz. Market Entry Strategies of European Operators in Underserved Markets. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  133. Rakesh Singh. Effective Customer Orientation in Salespeople: Evidences from India. – М.: LAP Lambert Academic Publishing, 2014. – 192 с.
  134. Garikanai Shoko. Customer Retention Strategies Employed by Banks in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  135. Manessah Alagbaoso. Strategy Communication Effectiveness in South African Banks. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  136. Malarkodi M.,Mahendran K. and Bharathi K. Customer Retention Strategies For Promoting The Ioc Xtra Card. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  137. Amit Sachan. Integrating Customer Preferences, Organization Strategy and Resources. – М.: LAP Lambert Academic Publishing, 2012. – 268 с.
  138. Dinesh Kumar Hurreeram. Manufacturing Strategy for Apparel Manufacture. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
  139. Cosmas Mukandi. Enhancing Creative Excellence in Undergraduate Visual Arts Pedagogy. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  140. Michael Hayman, Nick Giles. Mission: How the Best in Business Break Through. – М.: Portfolio Penguin, 2016. – 256 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  2. Технологии организации решения финансово-экономических задач в табличном процессоре EXCEL. Л. Еремин, "Финансовая газета. Региональный выпуск", № 19, 20, май 2006.
  3. Excel на службе у бухгалтера. А. Попов, "Расчет", № 6, июнь 2005.
  4. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  5. Выбор наиболее подходящего кандидата с помощью средств MS Excel. М.  Гусарова, И. Решетникова, "Кадровик. Рекрутинг для кадровика", N 12, декабрь 2010 г.

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Alanya, 27.01
Добрый вечер, спасибо вам, мы все сдали Николай отлично, я хорошо Дмитрий хорошо, еще раз спасибо )))