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  1. Delivering Public Services that Work Volume 2. – М.: , 2012. – 192 с.
  2. Peter Brooks. Metrics for Service Management: Designing for ITIL. – М.: , 2012. – 169 с.
  3. OECD Publishing. OECD Territorial Reviews OECD Territorial Reviews: Smaland-Blekinge, Sweden 2012. – М.: , 2012. – 252 с.
  4. Tapera O. Chirawu. Understanding Policy Domains their Salient Forces and Organisational Challenges. – М.: , 2012. – 106 с.
  5. Tewodros Wordofa. Challenges and Prospects of E-Government: In Addis Ababa City Administration. – М.: , 2012. – 112 с.
  6. Kelvin Joseph Bwalya. Handbook of Research on E-Government in Emerging Economies: Adoption, E-Participation, and Legal Frameworks. – М.: , 2012. – 490 с.
  7. Structural Adjustment Participatory Review International Network. Structural Adjustment, the Sapri Report: The Policy Roots of Economic Crisis, Poverty and Inequality. – М.: , 0. – 0 с.
  8. [Grants Program]. Funding Sources for Community and Economic Development 2002 : A Guide to Current Sources for Local Programs and Projects (Funding Sources for Community and Economic Development). – М.: , 0. – 0 с.
  9. John Izard, Maryse Dugue, Jeremy H. Hovland. Papua New Guinea: The Health Sector Development Program Experience: Moving Toward a Sectorwide Approach (ADB Pacific Studies series). – М.: , 0. – 0 с.
  10. Fred E. Foldvary, Daniel B. Klein. The Half-Life of Policy Rationales: How New Technology Affects Old Policy Issues (Cato Institute Book). – М.: , 0. – 0 с.
  11. Serdar Yilmaz, Jozsef Hegedus, Michael E. Bell. Subnational Data Requirements for Fiscal Decentralization: Case Studies from Central and Eastern Europe (Wbi Learning Resources Series). – М.: , 0. – 0 с.
  12. Jerry Jenkins, David E. Sisk. Development by Consent: The Voluntary Supply of Public Goods and Services (Sequoia Seminar). – М.: , 0. – 0 с.
  13. Robin A. Johnson, Norman Walzer. Local Government Innovation : Issues and Trends in Privatization and Managed Competition. – М.: , 0. – 0 с.
  14. Paul Joyce. Strategy in the Public Sector: A Guide to Effective Change Management. – М.: , 0. – 0 с.
  15. Donald F. Kettl. The Global Public Management Revolution : A Report on the Transformation of Governance. – М.: , 0. – 0 с.
  16. Zambia: Public Expenditure Management and Financial Accountability Review (World Bank Country Study) (World Bank Country Study). – М.: , 2004. – 0 с.
  17. Michael Borowitz. Addressing HIV/AIDS in East Asia and the Pacific (Health, Nutrition and Population) (Health, Nutrition and Population Series). – М.: , 2004. – 0 с.
  18. Public Services Delivery (Public Sector, Governance, and Accountability) (Public Sector, Governance, and Accountability Series). – М.: , 2005. – 0 с.
  19. Brian E. Dollery. The Political Economy of the Voluntary Sector: Reappraisal of the Comparative Institutional Advantage of Voluntary Organisations. – М.: , 2004. – 0 с.
  20. Mary Bryna Sanger. The Welfare Marketplace: Privatization and Welfare Reform. – М.: , 2003. – 0 с.
  21. Lee Andrew Hilyer. Interlibrary Loan And Document Delivery: Best Practices for Operating And Managing Interlibrary Loan Services in All Libraries. – М.: , 2006. – 150 с.
  22. Martin Cole, Greg Parston. Unlocking Public Value: A New Model For Achieving High Performance In Public Service Organizations. – М.: , 2006. – 188 с.
  23. Labour Relations and Health Reform: A Comparitive Study of Five Jurisdictions. – М.: , 2006. – 224 с.
  24. David Craig, Douglas Porter. Development Beyond Neoliberalism? Governance, Poverty Reduction and Political Economy. – М.: , 2006. – 336 с.
  25. The World Bank India. Reforming Public Services in India: Drawing Lessons from Success. – М.: , 2006. – 120 с.
  26. Jamie Boex, Jorge Martinez. Local Government Financial Reform in Developing Countries: The Case of Tanzania. – М.: , 2006. – 256 с.
  27. Health, Dignity and Development: What Will It Take? (UN Millennium Project). – М.: , 2005. – 224 с.
  28. Devindra Ramnarine, RoseMarie-Rita Endeley. Information and Communication Technologies for the Public Service. – М.: , 2008. – 100 с.
  29. Decentralization and Devolution in Kenya: New Approaches. – М.: , 2008. – 384 с.
  30. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
  31. World Bank. Africa Development Indicators 2010: Silent and Lethal: How Quiet Corruption Undermines Africa's Development Efforts (African Development Indicators). – М.: , 2010. – 216 с.
  32. Zane D'Mello. MANAGING THE IT RELATIONSHIP: A CRITICAL REALIST VIEW OF THE SMALL NON GOVERNMENT HUMAN SERVICE ORGANISATION EXPERIENCE. – М.: , 2010. – 172 с.
  33. World Bank. Improving Primary Health Care Delivery in Nigeria: Evidence from Four States (World Bank Working Papers). – М.: , 2010. – 80 с.
  34. Ppiaf. Approaches to Private Participation in Water Services: A Toolkit. – М.: , 2006. – 504 с.
  35. David L. Cannon. CISA Certified Information Systems Auditor Study Guide. – М.: John Wiley and Sons, Ltd, 2010. – 704 с.
  36. Herbert Robinson. Governance and Knowledge Management for Public–Private Partnerships. – М.: Wiley-Blackwell, 2010. – 247 с.
  37. Edited by Michael Adler. Administrative Justice in Context. – М.: , 2011. – 542 с.
  38. Anthony Egeru. Subsistence holders and fuel wood Demand. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  39. florence kithinji. Improving the Public Service in Kenya through Training. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
  40. Zeeshan Ahmed. COMPARATIVE STUDY OF GOVERNMENT AND COMMUNITY PRIMARY SCHOOLS. – М.: LAP Lambert Academic Publishing, 2010. – 132 с.
  41. Chhavi Anand. Adolescent Reproductive and Sexual Health. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
  42. Philip Wambua Peter and James Gathungu. Performance Contracting,Psychological Contracts and Service Delivery. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
  43. PAUL KARIUKI. WATER AND SANITATION SERVICES PROVISIONING:A CONSUMERS PERSPECTIVE. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
  44. Rogers Bariyo and Pascal T. Ngoboka. Community participation for healthcare delivery. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  45. Reuben Mbuthia,James Ngari and Benson Mwanhi. Effectiveness of Performance Contracting. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
  46. Mahiri Balunywa and Kepha Natolooka. The Collapse of Local Governments & Decentralization Policy in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  47. Arindam Das. PRIs Involvement in Service Delivery of MCH Care in West Bengal. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
  48. Bob Denis Odongo. Corruption and Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
  49. Philipos Petros Gile and Jianmario Jarso. ROLE OF INFRASTRUCTURE FOR URBAN DEVELOPMENT. – М.: LAP Lambert Academic Publishing, 2010. – 236 с.
  50. Bob Denis Odongo. The Impact of Decentralization on Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
  51. Thembekile E. Ntshakala. Women’s Voice In Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
  52. Wilson Marcellus Kibor Taiy. Farmer Perception on Privatization of Extension Services in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  53. Dominic Mulenga Mukuka. Policy Challenges in Delivering Water Services. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
  54. Sivakumar Somasundaram and Daniel Anchiso. Governance and Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  55. Dejen Abera. Fiscal Decentralization for Effective Municipal Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  56. Rogers Tabe Egbe Orock. Trust in Public Finance and Service Delivery in Cameroon. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  57. Alemayehu Fanta. Democratic Decentralization and its Implication on Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  58. Mohammad Abdul Salam. E-Governance for Good Governance through Public Service Delivery. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  59. Yosef Taye-Gezme. Civil Service Reform in Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  60. Bikash Chandra Dash. Governance and Reforms in Power Sector. – М.: LAP Lambert Academic Publishing, 2012. – 264 с.
  61. Slobodan Milivojevic. Challenges of e-Government. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  62. Skip Krueger. Competition and Cooperation Among Cities. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  63. Krishna Prasad Mukherjee and Rohit Joshi. Kalahandi: Changes & Challenges. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  64. Jing Cui. Local Government Reform in China. – М.: LAP Lambert Academic Publishing, 2010. – 244 с.
  65. Tsegaye Tilahun Getahun. The State of Decentralized Services. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
  66. Megerssa Tolessa. Municipal Finance and Management. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  67. Charles Keyter. Enhancing Urban Service Delivery through Partnerships in Namibia. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  68. Patrick Joram Matovu. PUBLIC ACCOUNTABILITY, SERVICE DELIVERY BY LOCAL GOVERNMENTS IN UGANDA. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  69. Bokkisam Venkatesula Reddy. Civil Service Reforms-Special Reference to All India Services: a Study. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
  70. Fidelis Folifac. Knowledge Management and Collaborative Action in Water Delivery. – М.: Scholars' Press, 2013. – 212 с.
  71. Muhammad Shakil Ahmad,Noraini Bt. Abu Talib and Iqtidar Ali Shah. Decentralization: Citizen Community Boards. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  72. George A. Lugome. Impacts of Globalization on Local Government Service Deliveries. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  73. Patrick Nsamba Oshabe. Effectiveness of Decentralization in Enhancing Community Participation. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  74. Tapiwa Uchizi Nyasulu. Watchdog NGOs in Malawi. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  75. Sonkhogin Haokip. Decentralized Governance and Development. – М.: LAP Lambert Academic Publishing, 2012. – 364 с.
  76. Mohammad Islam. Governance and Institutional Capacity of Local Government. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  77. EUSEBIUS AKOR. PUBLIC ADMINISTRATION IN SOUTH AFRICA. – М.: LAP Lambert Academic Publishing, 2010. – 224 с.
  78. Tuhafeni Helao. Regional governance in Namibia. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
  79. Sajjad Ali Khan,Dr. Ingrid L.P. Nyborg and Dr. Tahir Mahmood. Devolution Plan (2000). – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
  80. JOHNNY BYOHANGIIRWE. RATIONALISING GOVERNMENT STRUCTURES FOR IMPROVED DELIVERY OF SERVICES. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
  81. Rejoice Makaudze. Residents' Participation in Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  82. Leah Sherwood. The Political Economy of South Africa's Environmental Governance. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  83. Getachew Balcha Kelo and Desalegn Fekadu Etefa. The Role Of The Leadership To Ensure Good Governance in Ethiopia. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  84. Zweledinga Nkayitshana. An Investigation Into The Executive Mayoral System. – М.: LAP Lambert Academic Publishing, 2011. – 128 с.
  85. Harsh Priya,Manoj Kumar and Himanshu Shrinkhal. Effect Of General Health Education On Oral Health In Anganwadi Schools. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  86. Kehinde A. Osinowo and Mojisola Oluwasanu. Community Based Delivery Of Family Planning Services In Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
  87. Kazi Hassan Robin and Md. Mahmudul Hasan Rafee. A Study of the Practice of E-governance in the Developing Countries. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  88. Quan Zhou. Innovating Taxpayer Service System. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  89. Heng Sopheab. HIV Epidemiological Context in Cambodia and Preventive Interventions. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  90. Marinet Janse van Vuren. SLT SERVICE DELIVERY FOR CHILDREN WITH CEREBRAL PALSY IN IRELAND. – М.: LAP Lambert Academic Publishing, 2010. – 256 с.
  91. Shib Sekhar Datta,Bishan S Garg and Subodh S Gupta. Village Committee and Decentralized Health Care Delivery in Rural Area. – М.: LAP Lambert Academic Publishing, 2011. – 244 с.
  92. Piotr Mierzejewski. Consumer Participation Within A Non-Government Organisation. – М.: LAP Lambert Academic Publishing, 2010. – 160 с.
  93. ELIZABETH WANGARI GATHUTHI,Kimengi I. and Mukwa C. Instructional Media, Performance, Quality Assurance and Standards. – М.: LAP Lambert Academic Publishing, 2011. – 280 с.
  94. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
  95. Hany Morcos,Azer Bestavros and Abraham Matta. Distributed Coordinated Resource Management. – М.: LAP Lambert Academic Publishing, 2011. – 176 с.
  96. Murtaza Sheraz Ahmed and Khawaja Waqar Ahmed. Role of ICT in combating corruption and improving public services. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
  97. Anurag Gautam. E-Governance in India. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
  98. Proscovia M. Katumba. Transformation of Local Government using Customer Profiling UK. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
  99. Son Nghiem. The Efficiency and Effectiveness of Microfinance. – М.: LAP Lambert Academic Publishing, 2010. – 308 с.
  100. Tewodros Wordofa. Challenges and Prospects of E-Government. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
  101. Dennis Daniel Mwanza. Economic regulation of urban water services in Sub-Saharan Africa. – М.: LAP Lambert Academic Publishing, 2012. – 300 с.
  102. Grace Ikirimat Odeke. Local Development Grants’ Management and Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
  103. Enock Musau and Gregory Namsonge. Factors affecting procurement performance in county governments. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
  104. Domina Makene Msonge. Challenges Facing Executive Agencies on Service Delivery in Tanzania. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
  105. Emmanuel Dumbu,Maxwell Musingafi and Paul Mupa. Management of Community Based-Organsations. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
  106. Abdulwaheed Salihu and Samihah Khalil. Service Delivery by Local Government in Nigeria. – М.: LAP Lambert Academic Publishing, 2011. – 336 с.
  107. Luke Kageri. Effects Of LAFT On Service Delivery In Local Authorities In Kenya. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
  108. Leon Maluleke. Quality Management System Implemention in Government Department - RSA. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  109. Michaela Striteska. Balanced Scorecard for Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
  110. Everil Fernandes and Amulya M. A study on Gap Analysis of Health care services. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  111. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
  112. Francis Omillo and Luke Ekisa. Managing Human Capital in County Government. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  113. Cairo Mhere and Maxwell Musingafi. Causes and impact of staff turnover at polytechnics in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  114. Gebeyaw Tadesse. Public Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  115. K. Manoharan Nair and M. Suresh Kumar. A General Theory on Grassroots Leadership. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
  116. Fulgence Binagwa. Public and Non-Profit Private Sector Partnership. – М.: LAP Lambert Academic Publishing, 2012. – 212 с.
  117. Messay Shiibre Eshetu and Semahegn Woldesemaet Kebede. Business Process Reengineering :case On Commercial Bank Of Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  118. Shanil Haricharan and Roland Moollan. Assessing Knowledge Management Processes in the Public Sector. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
  119. Perry Beningfield. Leading Strategic Change. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
  120. Maniam Kaliannan. Technology Acceptance for Government Procurement. – М.: LAP Lambert Academic Publishing, 2011. – 248 с.
  121. Robert Buwule Stalone,Robert Ikoja-Odongo and Elisam Magara. Manage Finance & Administrative Records. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
  122. Cypriano Mwithia. Decentralization of Free Primary Education in Nakuru District, Kenya. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
  123. Sanya Austin Olowoyo and Tareef Hayat Khan. The Effects of Culture on Non-Occupancy in Public Housing. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.

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  2. Cloud Computing and Services Science (Service Science: Research and Innovations in the Service Economy). – М.: , 2012. – 405 с.
  3. Odomovo Afeno. Corruption and service delivery: Administrative corruption and public service delivery in Nigeria. – М.: , 2012. – 120 с.
  4. Tapera O. Chirawu. Understanding Policy Domains their Salient Forces and Organisational Challenges. – М.: , 2012. – 106 с.
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  7. Martin Potucek. Not Only the Market: The Role of the Market, Government and Civic Sector in the Development of Postcommunist Societies. – М.: , 0. – 0 с.
  8. Michael D. McGinnis, Bloomington Workshop in Political Theory and polic Indiana University. Polycentric Governance and Development: Readings from the Workshop in Political Theory and Policy Analysis (Institutional Analysis). – М.: , 0. – 0 с.
  9. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
  10. Lundy Lewis. Managing Business and Service Networks (Innovations in Science Education and Technology). – М.: , 0. – 0 с.
  11. Tony Fu-Lai Yu. Firms, Governments and Economic Change: An Entrepreneurial Perspective. – М.: , 0. – 0 с.
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  13. Anthony B. L. Cheung, Ian Scott. Governance and Public Sector Reform in Asia: Paradigm Shift or Business as Usual?. – М.: , 0. – 0 с.
  14. Erik Thorbecke, Henry, Jr Wan. Taiwan's Development Experience: Lessons on Roles of Government and Market. – М.: , 0. – 0 с.
  15. John C. Shaw. Corporate Governance and Risk : A Systems Approach (Wiley Finance). – М.: , 0. – 0 с.
  16. Miriam L. Campanella, Sylvester C. W. Eijffinger. EU Economic Governance and Globalization. – М.: , 0. – 0 с.
  17. Dan A. Bavly. Corporate Governance and Accountability : What Role for the Regulator, Director, and Auditor?. – М.: , 0. – 0 с.
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  21. Jr., James P. Sampson. Career Counseling and Services : A Cognitive Information Processing Approach. – М.: , 2003. – 0 с.
  22. Marcy Lerner. Vault Guide to the Top Government and Non-Profit Legal Employers (Vault Career Library). – М.: , 2003. – 0 с.
  23. The Rise of Interactive Governance and Quasi-Markets (Library of Public Policy and Public Administration). – М.: , 2003. – 0 с.
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  26. Corporate Governance And Labour Management: An International Comparison. – М.: , 2004. – 0 с.
  27. Jill Solomon. Corporate Governance and Accountability. – М.: , 2004. – 0 с.
  28. George A. Steiner. Business, Government and Society : A Managerial Perspective. – М.: , 2005. – 0 с.
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  30. Steven C. Rollins. Essential Project Investment Governance and Reporting: Preventing Project Fraud And Ensuring Sarbanes-Oxley Compliance. – М.: , 2005. – 0 с.
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  32. T. Inagami. The New Community Firm : Employment, Governance and Management Reform in Japan. – М.: , 2005. – 0 с.
  33. John F. Steiner. Business, Government and Society: A Managerial Perspective, 10th edition. – М.: , 2003. – 0 с.
  34. Handbook of Product and Service Development in Communication and Information Technology. – М.: , 2003. – 0 с.
  35. H. E. Cook. Design For Six Sigma As Strategic Experimentation: Planning, Designing, And Building World-Class Products And Services. – М.: , 2005. – 0 с.
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  37. Michael L. Pinedo. Planning and Scheduling in Manufacturing and Services (Springer Series in Operations Research and Financial Engineering). – М.: , 2006. – 506 с.
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  68. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
  69. Ram Khadka and Uttam S Shrestha. Environmental Governance and Diplomacy. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
  70. Heather Larkin. Systems Integration and Substance Abuse Service Delivery. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
  71. Emmanuel Adinyira. SUSTAINABLE WATER SERVICE DELIVERY. – М.: LAP Lambert Academic Publishing, 2010. – 244 с.
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  73. Philip Wambua Peter and James Gathungu. Performance Contracting,Psychological Contracts and Service Delivery. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
  74. Sitali Brian and Dr. Vincent Ntema Sazita. Development of Local Government and Decentralisation. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
  75. Bob Denis Odongo. Corruption and Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
  76. Lydia Nduku Kivuva. Impact of Retrenchment on Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  77. Yogaraj S. Firke,Madansing D. Golwal and Shripad R. Pathrikar. Evaluation of Library Collections and Services. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
  78. Lai Oso,Oludayo Soola and Umaru Pate. Media, Governance and Development in Nigeria:. – М.: LAP Lambert Academic Publishing, 2012. – 308 с.
  79. Bob Denis Odongo. The Impact of Decentralization on Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
  80. Thembekile E. Ntshakala. Women’s Voice In Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
  81. Mathewos Muke. Opportunities and Challenges for Private Service Delivery:. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  82. Anteneh Girma. Dairy Services Delivery in Debrezeit Milkshed, Ethiopia. – М.: LAP Lambert Academic Publishing, 2010. – 168 с.
  83. Kaba Merga,Ranjan S. Karippai and Teklu Tesfaye. Gender Disparity in Agricultural Extension Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  84. Kemnasom Okecha and Cecil Seethal. Regime Politics and Service Delivery: The Cape Town Unicity Council Area. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  85. Desalegn Fekadu Etefa and Ranavijai Bahadur Singh. Water Supply Infrastructure and Service Delivery in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  86. Joseph Ssemambo. DECENTRALIZATION AND LOCAL GOVERNANCE IN SERVICES PROVISION. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
  87. Prakashkumar Rathod,T.R. Nikam and Sariput Landge. Livestock Service Delivery by Dairy Cooperatives. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
  88. Sivakumar Somasundaram and Daniel Anchiso. Governance and Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  89. Athanasia Triantafyllopoulou. Local Government and Local Economy. – М.: LAP Lambert Academic Publishing, 2012. – 248 с.
  90. Dejen Abera. Fiscal Decentralization for Effective Municipal Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
  91. Rogers Tabe Egbe Orock. Trust in Public Finance and Service Delivery in Cameroon. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  92. George Isaiah Otieno Wamactildah. Performance Contracting and Service Delivery. Case of Moi University. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  93. Yosef Taye-Gezme. Civil Service Reform in Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  94. Bikash Chandra Dash. Governance and Reforms in Power Sector. – М.: LAP Lambert Academic Publishing, 2012. – 264 с.
  95. Emmanuel Edudzie. A Review Of Governance And Poverty Reduction In Tema Metropolis. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  96. Krishna Prasad Mukherjee and Rohit Joshi. Kalahandi: Changes & Challenges. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
  97. Charles Keyter. Enhancing Urban Service Delivery through Partnerships in Namibia. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  98. Patrick Joram Matovu. PUBLIC ACCOUNTABILITY, SERVICE DELIVERY BY LOCAL GOVERNMENTS IN UGANDA. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  99. George A. Lugome. Impacts of Globalization on Local Government Service Deliveries. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  100. Tapiwa Uchizi Nyasulu. Watchdog NGOs in Malawi. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  101. Sonkhogin Haokip. Decentralized Governance and Development. – М.: LAP Lambert Academic Publishing, 2012. – 364 с.
  102. Mohammad Islam. Governance and Institutional Capacity of Local Government. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  103. Uwizeye Willy. Performance-Based Funding And Health Service Delivery In Rwanda. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
  104. hudson maila. Managing Performance for Improved Service Delivery. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  105. Rejoice Makaudze. Residents' Participation in Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
  106. Leah Sherwood. The Political Economy of South Africa's Environmental Governance. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
  107. Adejuwon Kehinde David. Public Sector Reform and Service Delivery in Africa. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  108. Ernest Tay Awoosah. Community Participation In A Decentralised Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  109. Bhaskar Kanungo. Goods and Service Tax in India. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  110. Katelyn Kerrigan and Connie Swenson. Exploring Perceived Effects of International Volunteering and Service. – М.: Scholars' Press, 2014. – 80 с.
  111. HALIMU SHAURI. HEALTH CARE SERVICES DELIVERY IN KENYA. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
  112. Marinet Janse van Vuren. SLT SERVICE DELIVERY FOR CHILDREN WITH CEREBRAL PALSY IN IRELAND. – М.: LAP Lambert Academic Publishing, 2010. – 256 с.
  113. Austin Degenhardt. A CASE STUDY OF ACCOUNTABILITY IN SPECIAL EDUCATION SERVICE DELIVERY. – М.: LAP Lambert Academic Publishing, 2009. – 108 с.
  114. Annette Taylor. Governance and Management Under Tomorrow''s Schools. – М.: LAP Lambert Academic Publishing, 2010. – 240 с.
  115. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
  116. Aggrey Niringiye. Decentralization and Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
  117. Andreas Haber. Remote service discovery and control. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
  118. Dhanavandan S. and Magizhnan S. Information Sources and Services. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  119. Kevin Onyango. Exploring the uses of Ajax in Web Service Delivery within SOA. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
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  122. Desere kokt. The impact of organisational culture on service delivery in G4S. – М.: LAP Lambert Academic Publishing, 2009. – 196 с.
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  127. Abdullah Al Mamun and Qaiser Rafique Yasser. A Discussion on Corporate Governance and its Theories. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
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  129. Domina Makene Msonge. Challenges Facing Executive Agencies on Service Delivery in Tanzania. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
  130. M. Uzair Farooq Khan,Zakaria Ahmed and Shahzad Ghafoor. Corporate Governance and Performance of Banks in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
  131. Maxwell Musingafi,Emmanuel Dumbu and Patrick Chadamoyo. Public Governance and Community Leadership. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
  132. Muhammad Uzair Farooq Khan and Samaira Uzair Khan. Corporate Governance and Firm Performance’ (2000-2012). – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
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  135. Mbulelo Safa. The Impact Of Underspending And Overspending On Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
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  140. Oluyomi Martins. Improving Customer Service Delivery In Bank PHB. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
  4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
  7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  8. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
  9. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  10. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
  11. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  12. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  13. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  14. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
  15. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  16. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
  17. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.

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