Результаты поиска

Лучшие результаты

1. Philip Wambua Peter and James Gathungu. Performance Contracting,Psychological Contracts and Service Delivery. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
   

Дополнительные результаты

1. Cloud Computing and Services Science (Service Science: Research and Innovations in the Service Economy). – М.: , 2012. – 405 с.
   
2. Odomovo Afeno. Corruption and service delivery: Administrative corruption and public service delivery in Nigeria. – М.: , 2012. – 120 с.
   
3. Tapera O. Chirawu. Understanding Policy Domains their Salient Forces and Organisational Challenges. – М.: , 2012. – 106 с.
   
4. S.C. Strother. Telecommunications Cost Management (Artech House Telecommunications Library). – М.: , 0. – 0 с.
   
5. Charles Boundy. Contracts for Your Business: A straightforward guide to contracts and legal agreements (Business Bitesize). – М.: , 2012. – 190 с.
   
6. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
   
7. Frank K. Sonnenberg. Managing with a Conscience: How to Improve Performance Through Integrity, Trust, and Commitment. – М.: McGraw-Hill Book Company, Inc., 1994. – 288 с.
   
8. Lundy Lewis. Managing Business and Service Networks (Innovations in Science Education and Technology). – М.: , 0. – 0 с.
   
9. Nigel Gann. Managing Change in Voluntary Organizations: A Guide to Practice. – М.: , 0. – 0 с.
   
10. Jerry Jenkins, David E. Sisk. Development by Consent: The Voluntary Supply of Public Goods and Services (Sequoia Seminar). – М.: , 0. – 0 с.
    
11. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с.
    
12. Mark W. Heisler, Suzanne Baldino Jones. From Cellmates to Soulmates Integrating Sales and Service. – М.: , 0. – 0 с.
    
13. Philippe Malaval, Christophe Benaroya. Strategy and Management of Industrial Brands: Business to Business Products and Services. – М.: , 0. – 0 с.
    
14. Howard L. Shenson. The Contract and Fee-Setting Guide for Consultants and Professionals. – М.: , 0. – 0 с.
    
15. Michelle O'Malley. The Business of Art : Contracts and the Comissioning Process in Renaissance Italy. – М.: , 2005. – 0 с.
    
16. Jr., James P. Sampson. Career Counseling and Services : A Cognitive Information Processing Approach. – М.: , 2003. – 0 с.
    
17. Public Services Delivery (Public Sector, Governance, and Accountability) (Public Sector, Governance, and Accountability Series). – М.: , 2005. – 0 с.
    
18. Paul E. Spector. Industrial and Organizational Psychology : Research and Practice. – М.: , 2005. – 0 с.
    
19. Handbook of Product and Service Development in Communication and Information Technology. – М.: , 2003. – 0 с.
    
20. H. E. Cook. Design For Six Sigma As Strategic Experimentation: Planning, Designing, And Building World-Class Products And Services. – М.: , 2005. – 0 с.
    
21. Audrey Gilmore. Services Marketing and Management. – М.: , 2003. – 0 с.
    
22. Michael L. Pinedo. Planning and Scheduling in Manufacturing and Services (Springer Series in Operations Research and Financial Engineering). – М.: , 2006. – 506 с.
    
23. Larry Fogli, Jennifer Ukei. Customer Service Delivery: Research and Best Practices (J-B SIOP Professional Practice Series). – М.: , 2005. – 352 с.
    
24. George J Avlonitis, Paulina Papastathopoulou. Product and Services Management. – М.: , 2006. – 280 с.
    
25. Lee Andrew Hilyer. Interlibrary Loan And Document Delivery: Best Practices for Operating And Managing Interlibrary Loan Services in All Libraries. – М.: , 2006. – 150 с.
    
26. Chris T. Hendrickson, Lester B. Lave, H. Scott Matthews. Environmental Life Cycle Assessment of Goods and Services: An Input-Output Approach. – М.: , 2006. – 260 с.
    
27. Patricia L. Sitlington, Gary M. Clark. Transition Education and Services for Students with Disabilities (4th Edition). – М.: , 2005. – 432 с.
    
28. Chris T. Hendrickson, Lester B. Lave, H. Scott Matthews. Environmental Life Cycle Assessment of Goods and Services: An Input-Output Approach (RFF Press). – М.: , 2006. – 260 с.
    
29. Mike Saxon. An American's Guide to Doing Business in China: Negotiating Contracts And Agreements; Understanding Culture And Customs; Marketing Products And Services. – М.: , 2006. – 275 с.
    
30. Mehdi Khosrow-Pour. Web Technologies for Commerce and Services Online. – М.: Idea Group Reference, 2007. – 392 с.
    
31. OGC. Service Operation. – М.: TSO, 2010. – 276 с.
    
32. Ibp Usa. Foreign Trade Barriers to the U.S. Products and Services Exports Handbook. – М.: , 2008. – 502 с.
    
33. Ibp Usa. Global Foreign Trade Barriers to the US Products and Services Exports Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
34. Ibp Usa. Exporting Products and Services from the US Guide (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
35. Paul W. L. Vlaar. Contracts and Trust in Alliances: Discovering, Creating and Appropriating Value. – М.: , 2008. – 338 с.
    
36. Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source). – М.: , 2008. – 519 с.
    
37. Steve Howard. Boomer Selling - Helping the wealthiest generation in history own your premium products and services. – М.: , 2009. – 232 с.
    
38. Jessica Keyes. Marketing IT Products and Services. – М.: , 2009. – 336 с.
    
39. Anteneh Girma. Dairy Services Delivery in Debrezeit Milkshed, Ethiopia: Implication for pluralistic service delivery system in the dairy sector. – М.: , 2010. – 168 с.
    
40. OECD Organisation for Economic Co-operation and Development. OECD Rural Policy Reviews Strategies to Improve Rural Service Delivery. – М.: , 2010. – 124 с.
    
41. Simon Edwards. Dilapidations and Service Charge Disputes. – М.: , 2010. – 300 с.
    
42. Gavin JT Powell. Oracle High Performance Tuning for 9i and 10g. – М.: , 2010. – 544 с.
    
43. Douglas B. Herron. Marketing Nonprofit Programs and Services. – М.: , 1996. – 304 с.
    
44. Mohammed S. Obaidat, Noureddine A. Boudriga. Fundamentals of Performance Evaluation of Computer and Telecommunications Systems. – М.: , 2010. – 459 с.
    
45. Carol Calfee. Building A Full–Service School. – М.: , 1998. – 336 с.
    
46. Theodore H. Poister. Measuring Performance in Public and Nonprofit Organizations. – М.: , 2003. – 320 с.
    
47. Herbert Robinson. Governance and Knowledge Management for Public–Private Partnerships. – М.: Wiley-Blackwell, 2010. – 247 с.
    
48. Bradley L. Jones. Windows LiveTM Essentials and Services. – М.: , 2009. – 336 с.
    
49. Douglas K. Barry. Web Services and Service-Oriented Architectures. – М.: , 2010. – 245 с.
    
50. KEN CLEMENTS. Understanding and Servicing CD Players. – М.: , 2010. – 256 с.
    
51. H. William Trimmer. Understanding and Servicing Alarm Systems. – М.: , 2010. – 272 с.
    
52. Peter Merholz. Subject to Change – Creating Great Products and Services for an Uncertain World. – М.: , 2008. – 186 с.
    
53. David Fontana. Psychology, Religion and Spirituality. – М.: , 2003. – 272 с.
    
54. Joesph Davies. Microsoft Windows Server 2003 TCP/IP Protocols and Services Technical Reference. – М.: , 2003. – 768 с.
    
55. Laurie Blum. Free Money® and Services for Seniors and Their Families. – М.: , 1995. – 342 с.
    
56. KS SS BADRKHAN. Badrkhan ?video? Systems Television Principles And Servicing. – М.: , 1986. – 630 с.
    
57. Edward R. Fisk. Contracts and Specifications for Public Works Projects. – М.: , 1992. – 352 с.
    
58. Howard L. Shenson. The Contract and Fee–Setting Guide for Consultants and Professionals. – М.: , 1990. – 272 с.
    
59. Mechanical Properties and Performance of Engineering Ceramics and Composites. – М.: , 2006. – 428 с.
    
60. Mechanical Properties and Performance of Engineering Ceramics and Composites IV. – М.: , 2009. – 200 с.
    
61. RE SIEGEL. Siegel Galen On Psychology/psychopathology/and Function And Diseases Of Nervous System. – М.: , 1974. – 0 с.
    
62. K SS LAYNE. Layne Automotive ?engine? Performance Tune Up Test Ing And Service. – М.: , 1986. – 460 с.
    
63. K SS LAYNE. Layne Automotive ?engine? Performance Tune Up Test Ing And Service Practice ?manual?. – М.: , 1986. – 488 с.
    
64. Zoila Mendoza. Shaping Society Through Dance – Mestizo Ritual Performance in the Peruvian Andes. – М.: , 2011. – 0 с.
    
65. Robert W. Abbett. Engineering Contracts and Specifications. – М.: , 1966. – 462 с.
    
66. Jose A Gomes–ibanez. Regulating Infrastructure – Monopoly, Contracts and Discretion. – М.: , 2006. – 448 с.
    
67. Jose A Gomes–ibanez. Regulating Infrastructure – Monopoly, Contracts and Discretion. – М.: , 2003. – 448 с.
    
68. Edited by A. D. M. Forte. Good Faith in Contract and Property Law. – М.: , 2011. – 240 с.
    
69. Howard L. Shenson. The Contract and Fee–Setting Guide for Consultants and Professionals. – М.: , 1990. – 272 с.
    
70. Robert L. Davidson. Contracting Your Services. – М.: , 1990. – 256 с.
    
71. How To Plan, Contract, And Build Your Own Home, Fifth Edition. – М.: , 2011. – 912 с.
    
72. Peak Performance: Success In College And Beyond. – М.: , 2011. – 552 с.
    
73. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
    
74. Heather Larkin. Systems Integration and Substance Abuse Service Delivery. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
    
75. Emmanuel Adinyira. SUSTAINABLE WATER SERVICE DELIVERY. – М.: LAP Lambert Academic Publishing, 2010. – 244 с.
    
76. Zulhan Othman and Mohd Salehuddin Mohd Zahari. Restaurant Service Delivery and Customer Patronization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
    
77. Philip Wambua Peter and James Gathungu. Performance Contracting,Psychological Contracts and Service Delivery. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
    
78. Reuben Mbuthia,James Ngari and Benson Mwanhi. Effectiveness of Performance Contracting. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
79. Jean De Dieu Nsabimana. Performance contract, a way of transforming agriculture. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
80. Lydia Nduku Kivuva. Impact of Retrenchment on Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
81. Yogaraj S. Firke,Madansing D. Golwal and Shripad R. Pathrikar. Evaluation of Library Collections and Services. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
82. Bob Denis Odongo. The Impact of Decentralization on Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
83. Thembekile E. Ntshakala. Women’s Voice In Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
84. Mathewos Muke. Opportunities and Challenges for Private Service Delivery:. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
85. Anteneh Girma. Dairy Services Delivery in Debrezeit Milkshed, Ethiopia. – М.: LAP Lambert Academic Publishing, 2010. – 168 с.
    
86. Kaba Merga,Ranjan S. Karippai and Teklu Tesfaye. Gender Disparity in Agricultural Extension Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
87. Kemnasom Okecha and Cecil Seethal. Regime Politics and Service Delivery: The Cape Town Unicity Council Area. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
    
88. Desalegn Fekadu Etefa and Ranavijai Bahadur Singh. Water Supply Infrastructure and Service Delivery in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
89. Bipradas Roy and Mahbub Sobhani. Chronic Psychological Stress and Atherosclerosis. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
90. Prakashkumar Rathod,T.R. Nikam and Sariput Landge. Livestock Service Delivery by Dairy Cooperatives. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
91. Michael A. Vernale III and Robert Schleser. Sickle Cell Disease: Psychology, Pain, and Quality of Life. – М.: Scholars' Press, 2015. – 132 с.
    
92. Sivakumar Somasundaram and Daniel Anchiso. Governance and Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
93. Dejen Abera. Fiscal Decentralization for Effective Municipal Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
94. George Isaiah Otieno Wamactildah. Performance Contracting and Service Delivery. Case of Moi University. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
95. Yosef Taye-Gezme. Civil Service Reform in Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
96. Charles Keyter. Enhancing Urban Service Delivery through Partnerships in Namibia. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
97. Patrick Joram Matovu. PUBLIC ACCOUNTABILITY, SERVICE DELIVERY BY LOCAL GOVERNMENTS IN UGANDA. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
    
98. George A. Lugome. Impacts of Globalization on Local Government Service Deliveries. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
99. Uwizeye Willy. Performance-Based Funding And Health Service Delivery In Rwanda. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
    
100. hudson maila. Managing Performance for Improved Service Delivery. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
101. Rejoice Makaudze. Residents' Participation in Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
102. Adejuwon Kehinde David. Public Sector Reform and Service Delivery in Africa. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
     
103. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
104. Ernest Tay Awoosah. Community Participation In A Decentralised Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
105. Katelyn Kerrigan and Connie Swenson. Exploring Perceived Effects of International Volunteering and Service. – М.: Scholars' Press, 2014. – 80 с.
     
106. Tunay Koksal. International Construction Contracts and Dispute Resolution. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
     
107. Ala`a Abukhalifeh. Improving the Performance of Food and Beverage Department. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
108. Mohamed Hafez. MODERN CONTRACT AND SALES LAW IN THE MIDDLE EASTERN AND ARAB COUNTRIES. – М.: LAP Lambert Academic Publishing, 2011. – 496 с.
     
109. HALIMU SHAURI. HEALTH CARE SERVICES DELIVERY IN KENYA. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
110. Marinet Janse van Vuren. SLT SERVICE DELIVERY FOR CHILDREN WITH CEREBRAL PALSY IN IRELAND. – М.: LAP Lambert Academic Publishing, 2010. – 256 с.
     
111. Austin Degenhardt. A CASE STUDY OF ACCOUNTABILITY IN SPECIAL EDUCATION SERVICE DELIVERY. – М.: LAP Lambert Academic Publishing, 2009. – 108 с.
     
112. Magdy El-Sanady. Performance enquiry of non-governmental organisations (NGOs). – М.: LAP Lambert Academic Publishing, 2010. – 324 с.
     
113. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
     
114. Aggrey Niringiye. Decentralization and Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 196 с.
     
115. Andreas Haber. Remote service discovery and control. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
116. Roman Dunaytsev and Dmitri Moltchanov. TCP Performance Modeling in Wired and Wired/Wireless Networks. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
     
117. Dhanavandan S. and Magizhnan S. Information Sources and Services. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
118. Kevin Onyango. Exploring the uses of Ajax in Web Service Delivery within SOA. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
119. Anthony Renner-Micah. Transforming Health Care Service Delivery Through ICT. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
120. Desere kokt. The impact of organisational culture on service delivery in G4S. – М.: LAP Lambert Academic Publishing, 2009. – 196 с.
     
121. Arian Shahmar. Futures Markets: Oil contracts and the case of Iran. – М.: LAP Lambert Academic Publishing, 2010. – 92 с.
     
122. Odomovo Afeno. Corruption and service delivery. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
123. Grace Ikirimat Odeke. Local Development Grants’ Management and Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2014. – 168 с.
     
124. Elias Asfaw Zegeye,Kora Tushune and Birna Abdosh. Cost Effectiveness Analysis of PMTCT service delivery modalities. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
     
125. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
126. Muhammad Naeem Akhtar. Customer Awareness and Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
127. Domina Makene Msonge. Challenges Facing Executive Agencies on Service Delivery in Tanzania. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
128. Kevin David Maxwell. Performance measuring model to determine the impact of policy outputs. – М.: LAP Lambert Academic Publishing, 2015. – 140 с.
     
129. Abreham Tilahun. Psychological Contract and Employees Performance. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
130. Cairo Mhere and Maxwell Musingafi. Causes and impact of staff turnover at polytechnics in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
131. Gebeyaw Tadesse. Public Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
132. Mbulelo Safa. The Impact Of Underspending And Overspending On Service Delivery. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
133. Fulgence Binagwa. Public and Non-Profit Private Sector Partnership. – М.: LAP Lambert Academic Publishing, 2012. – 212 с.
     
134. Esayas Degago. Psychological Empowerment and Employee Performance. – М.: LAP Lambert Academic Publishing, 2015. – 84 с.
     
135. Shanil Haricharan and Roland Moollan. Assessing Knowledge Management Processes in the Public Sector. – М.: LAP Lambert Academic Publishing, 2010. – 76 с.
     
136. Salifu Mohammed. Hospital Employees And Service Delivery At The Hospitals. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
     
137. Paul Patrick Luutu. Decentralised Primary School Education Service Delivery in Uganda. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
138. Bernard Kamanda. Performance Contracts in University Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
139. Reetu Kapoor and Narinder Kaur. Performance Appraisal of Public and New Private Sector Banks in India. – М.: LAP Lambert Academic Publishing, 2013. – 256 с.
     
140. Oluyomi Martins. Improving Customer Service Delivery In Bank PHB. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
8. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
9. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
10. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
11. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
12. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
13. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
14. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
15. Оценка эффективности деятельности и формирование оплаты на основе системы KPI. Key Performance Indicators. Ю.Г. Одегов, Л.Р. Котова, "Нормирование и оплата труда в промышленности", N 2, 3, февраль, март 2011 г.
16. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
17. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
18. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
19. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
20. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.