Результаты поиска

Лучшие результаты

1. T. Scott Gross. Positively Outrageous Service. – М.: , 0. – 0 с.
   
2. T. Scott Gross. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life. – М.: Kaplan Publishing, 2004. – 224 с.
   

Дополнительные результаты

1. Agile Service Development: Combining Adaptive Methods and Flexible Solutions (The Enterprise Engineering Series). – М.: , 2012. – 223 с.
   
2. Committee on Geographic Adjustment Factors in Medicare Payment, Board on Health Care Services, Insti. Geographic Adjustment in Medicare Payment: Phase I: Improving Accuracy, Second Edition. – М.: , 2012. – 206 с.
   
3. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
4. Gabriel Borges. Positive word-of-mouth: a strategy or an outcome?: Understanding factors and arrangements that motivate consumers to talk about brands. – М.: , 2012. – 60 с.
   
5. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
   
6. Richard A. Gordon, Internal Revenue Service. Estimates of Levels of Tax Haven Use. – М.: , 0. – 0 с.
   
7. Ahmad Audu Mayaki. Consumer Behavioural Response: Services Of Retail Banks in Nigeria. – М.: , 2012. – 120 с.
   
8. Brett Johnson. Supervising in the Public Service: A handbook for success. – М.: , 2012. – 126 с.
   
9. Edward D. Gagnon, Gregory D. Ward. The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day. – М.: , 0. – 0 с.
   
10. David L. McKee, Don E. Garner, Yosra AbuAmara McKee. Accounting Services and Growth in Small Economies. – М.: , 0. – 0 с.
    
11. Jean Withers, Carol Vipperman. Marketing Your Service (Marketing Your Service (W/CD)). – М.: , 0. – 0 с.
    
12. Dennis V. Damp. Post Office Jobs: How to Get a Job With the U.S. Postal Service, Third Edition. – М.: , 0. – 0 с.
    
13. Jane Arsenault. Forging Nonprofit Alliances : A Comprehensive Guide to Enhancing Your Mission Through Joint Ventures & Partnerships, Management Service Organizations, ... Bass Nonprofit and Public Management Series.). – М.: , 0. – 0 с.
    
14. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
    
15. Michael A. Weider, Michael A. Wieder, Carol M. Smith, Cynthia Brakhage, International Fire Service Training Association. Principles of Foam Fire Fighting. – М.: , 0. – 0 с.
    
16. Maureen E. Kenny, Laura A. Gallagher. Teenagers and Community Service : A Guide to the Issues (Contemporary Youth Issues). – М.: , 0. – 0 с.
    
17. Marat Terterov, Malta Financial Services Centre. Doing Business With Malta (Global Market Briefings Series). – М.: , 0. – 0 с.
    
18. John Pearce Hardt, John P. Hardt, United States Congress Joint Economic Committee, Library of Congress Congressional Research Service. Russia's Uncertain Economic Future: With a Comprehensive Subject Index. – М.: , 0. – 0 с.
    
19. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
    
20. Robin Leidner. Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life. – М.: , 0. – 0 с.
    
21. Kathy Megyery, Frank Sader, Foreign Investment Advisory Service. Facilitating Foreign Participation in Privatization (Occasional Paper (Foreign Investment Advisory Service), 8). – М.: , 0. – 0 с.
    
22. Congressional Research Service. A Reference Guide to Banking and Finance. – М.: , 0. – 0 с.
    
23. Gloria Almeyda. Money Matters: Reaching Women Microentrepreneurs With Financial Services (Tr. Of: Dinero Que Cuenta - Servicios Financieros Al Alcance De LA Mujer miCroempresaria). – М.: , 0. – 0 с.
    
24. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
    
25. Bruce H. Axler, Carol A. Litrides. Food and Beverage Service. – М.: , 0. – 0 с.
    
26. Teresa Allen. Common Sense Service: Close Encounters on the Front Lines. – М.: , 0. – 0 с.
    
27. Martin F. Bartholomew. Successful Business Strategies Using Telecommunications Services (Artech House Telecommunications Library). – М.: , 0. – 0 с.
    
28. Peggy Carlaw, Vasudha Kathleen Deming. The Big Book of Customer Service Training Games. – М.: McGraw-Hill Companies, 1999. – 224 с.
    
29. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с.
    
30. T. Scott Gross. Positively Outrageous Service. – М.: , 0. – 0 с.
    
31. Philip Kotler, Thomas Hayes, Paul N. Bloom. Marketing Professional Services - Revised. – М.: , 0. – 0 с.
    
32. Larry Klein. Marketing Financial Services to Seniors. – М.: , 0. – 0 с.
    
33. Society for Marketing Professional Services. Marketing Handbook for the Design & Construction Professional: Society for Marketing Professional Services. – М.: , 0. – 0 с.
    
34. John J. Paul, Sheryl R. Paul. Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book. – М.: , 0. – 0 с.
    
35. T. J. Tedesco, Mike Stevens, Henry Mortimer. Win Top-of-Mind Positioning. – М.: , 0. – 0 с.
    
36. British Library, Ian Stewart, Alan Gomersall, British Library Science Reference and Information Service Market Rese. Market Research: A Guide to British Library Collections. – М.: , 0. – 0 с.
    
37. Dearborn Financial Services, Kim Allen Baker. Understanding Personal Auto. – М.: , 0. – 0 с.
    
38. Barbara Jacoby, and Associates. Building Partnerships for Service Learning. – М.: , 0. – 0 с.
    
39. Student Services, Sourcebooks. The B Student's Complete Scholarship Book. – М.: , 0. – 0 с.
    
40. Thomas Erl. Service-Oriented Architecture: A Field Guide to Integrating XML and Web Services. – М.: Prentice Hall, 2004. – 560 с.
    
41. Dearborn Financial Services. Series 7: General Securities Representative Exam License Exam Manual. – М.: , 2005. – 0 с.
    
42. Bisys Educational Services. Life and Health Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
43. Bisys Educational Services. Property and Casualty Insurance License Exam Cram (Exam Cram). – М.: , 2004. – 0 с.
    
44. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
    
45. Eric A. Marks. Executive's Guide to Web Services. – М.: , 2003. – 0 с.
    
46. T. Scott Gross. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life. – М.: Kaplan Publishing, 2004. – 224 с.
    
47. E. Preston Gee. Service Line Success: Eight Essential Rules. – М.: , 2003. – 0 с.
    
48. Evelyn Ehrlich, Duke Fanelli. The Financial Services Marketing Handbook: Tactics and Techniques that Produce Results. – М.: , 2004. – 288 с.
    
49. Douglas Robert Brown, Lora Arduser. The Encyclopedia Of Restaurant Training: A Complete Ready-to-Use Training Program for All Positions in the Food Service Industry. – М.: , 2005. – 600 с.
    
50. Milady. Professional Services for Men: Facial Massage, Shaving, and Hair Design (Professional Services for Men). – М.: , 2006. – 104 с.
    
51. American Society for Healthcare Central Services Professionals. Training Manual for Health Care Central Service Technicians (Jossey-Bass/Aha Press). – М.: , 2005. – 304 с.
    
52. IMF's Bureau of Language Services. IMF Glossary: English-French-Spanish. – М.: , 2007. – 498 с.
    
53. Tom C. Egelhoff. How to Market, Advertise and Promote Your Business or Service in Your Own Backyard. – М.: , 2008. – 272 с.
    
54. National Scholarship Research Service, Daniel J. Cassidy. The Scholarship Book, 13th Edition: The Complete Guide to Private-Sector Scholarships, Fellowships, Grants, and Loans for the Undergraduate (Scholarship Book). – М.: , 2008. – 720 с.
    
55. Inc National Safety Compliance Services. Controlled Substance Abuse and Alcohol Misuse Training for Transportation Supervisors. – М.: , 2008. – 108 с.
    
56. Richard S. Gallagher. What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service. – М.: , 2008. – 128 с.
    
57. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
58. Keith Jahn, Rebecca Lawson. Transforming IT: A Five-Step Plan for Adopting a Service-Centric IT Model. – М.: , 2008. – 126 с.
    
59. Dennis Darlak. Private Club Member Perspectives of Service Quality: An Exploratory Investigation of the Private Club Sector of the Hospitality Industry. – М.: , 2008. – 92 с.
    
60. Geraldine Garner. Careers in Social & Rehabilitation Services. – М.: McGraw-Hill, 2008. – 262 с.
    
61. Eva-Maria Egipt-Peenmaa. Growth potential of low budget independent traveler segment in Estonia: Understanding traveler needs and providing improved services. – М.: , 2010. – 68 с.
    
62. Robert L. Goodman. Digital Satellite Services: Installation and Maintenance. – М.: , 0. – 0 с.
    
63. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2009. – 736 с.
    
64. Joao Figueiras. Mobile Positioning and Tracking. – М.: , 2010. – 298 с.
    
65. Bobrow Test Preparation Services. CliffsNotes® AP Chemistry. – М.: , 2009. – 480 с.
    
66. Robert Service. Stalin – A Life (COBEEI). – М.: , 2005. – 384 с.
    
67. ER SERVICE. Service ?origins? Of The State And Civilization. – М.: , 1975. – 0 с.
    
68. Robert Service. A History of Modern Russia – From Nicholas II to Vladimir Putin (COBEE). – М.: , 2005. – 704 с.
    
69. R Service. A History of Twentieth–Century Russia (Cobee). – М.: , 1998. – 0 с.
    
70. R Service. A History of Twentieth–Century Russia (Paper) (Cobee). – М.: , 1999. – 688 с.
    
71. R Service. Lenin – A Biography (COBEE). – М.: , 2002. – 624 с.
    
72. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2006. – 432 с.
    
73. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2010. – 592 с.
    
74. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
    
75. R Service. A History of Modern Russia – From Tsarism to the Twenty–First Century 2e (COBEEI). – М.: , 2010. – 712 с.
    
76. Robert Service. Stalin – A Life (OBEEI). – М.: , 2006. – 760 с.
    
77. The Financial Services Group, Spicer and Oppenheim. The Spicer & Oppenheim Guide to Securities Markets Around the World. – М.: , 1988. – 248 с.
    
78. Robert Service. Russia – Experiment with a People (OBEEI). – М.: , 2003. – 432 с.
    
79. Robert Service. Trotsky – A Biography (OBEEI). – М.: , 2010. – 608 с.
    
80. Matteo Ortino. The Construction and Regulation of a Single European Market in Investment Services. – М.: , 2011. – 304 с.
    
81. Robert Service. Comrades! – A History of World Communism (OBEEI). – М.: , 2007. – 582 с.
    
82. Robert Service. Lenin – A Biography (COBEEI). – М.: , 2000. – 588 с.
    
83. National Park Service. National Register of Historic Places 1966 to 1994. – М.: , 1996. – 926 с.
    
84. National Park Service. Respectful Rehabilitation. – М.: , 1986. – 200 с.
    
85. R SERVICE. Service: Lenin: A Political Life Vol 1: The Strengths Of Contradiction. – М.: , 1985. – 256 с.
    
86. R SERVICE. Service: Lenin: A Political Life, Vol 2: Worlds In Collision. – М.: , 1991. – 440 с.
    
87. Service Management: Operations, Strategy, Information Technology. – М.: , 2010. – 608 с.
    
88. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с.
    
89. The Big Book Of People Skills Games: Quick, Effective Activities For Making Great Impressions, Boosting Problem-Solving Skills And Improving Customer Service. – М.: , 2011. – 272 с.
    
90. Customer Service Training 101. – М.: , 2011. – 224 с.
    
91. Robert Service. Comrades: Communism: A World History. – М.: Pan Books, 2007. – 616 с.
    
92. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
93. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
94. Amre Deif. Chloride ingress into reinforced concrete sustaining in-service loads. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
    
95. Alvin Lee. Service facility design, customer quality perceptions and facility use. – М.: LAP Lambert Academic Publishing, 2010. – 164 с.
    
96. Fredah Kagiso van der Vinne. Back into society; De-Institunalising HIV Positive Children. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
97. HALFAN MKIWA. THE ANTICIPATED IMPACT OF GATS ON THE FINANCIAL SERVICE INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
    
98. R. Karanthamalai Kannan. Social Factors in utilizing Antiretroviral Therapy Services. – М.: Scholars' Press, 2014. – 204 с.
    
99. Suchismita Satapathy and Pravudatta Mishra. Measuring service satisfaction of Indian Electricity Utility service. – М.: Scholars' Press, 2013. – 184 с.
    
100. Jaya Kumara and KHAISER NIKAM. Attitudes of Young Adults towards Public Library Services in Karnataka. – М.: Scholars' Press, 2014. – 272 с.
     
101. Shripad R. Pathrikar,Yogaraj S. Firke and Madansing D. Golwal. Marketing of Public Library Services. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
102. Md. Shariful Islam. Rural Library Services in Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 264 с.
     
103. Lydia Nduku Kivuva. Impact of Retrenchment on Service Delivery. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
104. Prahlad Kumar and Srikant Singh. Barriers & Opportunities in Utilising RH Services, Uttar Pradesh,India. – М.: LAP Lambert Academic Publishing, 2014. – 148 с.
     
105. Linda Asamoah. The Women's Path to Senior Management Positions. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
     
106. Service Opare. Guarding the Garden of Eden:. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
     
107. Ehsan Mohammadi. Indoor Location Based Services. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
108. Tatyana A. Makarenya,Yulia S. Bystraya and Svetlana V. Stash. Management Mechanisms in the Sphere of Housing and Municipal Services. – М.: LAP Lambert Academic Publishing, 2014. – 68 с.
     
109. Mohammad Abdul Salam. E-Governance for Good Governance through Public Service Delivery. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
110. Rifat Mahmud. Overview of Administrative Issues in the Civil Service of Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
111. Shadrack Chiloane. The Rationale for Domestic Civilian Intelligence Services. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
     
112. JOHNNY BYOHANGIIRWE. RATIONALISING GOVERNMENT STRUCTURES FOR IMPROVED DELIVERY OF SERVICES. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     
113. Liang Ma. Public Service Performance and Political Elite Career Advancement. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
114. G KATHIRAVAN. LIVESTOCK SERVICES IN RURAL INDIA. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
115. Bhimsen Devkota. A Case Study of Rebel Health Services in Nepal. – М.: LAP Lambert Academic Publishing, 2011. – 308 с.
     
116. Kehinde A. Osinowo and Mojisola Oluwasanu. Community Based Delivery Of Family Planning Services In Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
     
117. Katelyn Kerrigan and Connie Swenson. Exploring Perceived Effects of International Volunteering and Service. – М.: Scholars' Press, 2014. – 80 с.
     
118. Josephat Itika. Public Private Partnership in Health Services Management. – М.: LAP Lambert Academic Publishing, 2009. – 156 с.
     
119. Joshua Musinguzi. Achieving Universal Benefits of VCT Services In LDC's. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
120. Abel Blessing Matsika. The tall order of positive living. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
121. Michael O''Dempsey. Experiences of Children Using a Community Social Work Service. – М.: LAP Lambert Academic Publishing, 2009. – 96 с.
     
122. Dona Martin. Pre-service teachers’ mathematical philosophies and methodologies. – М.: LAP Lambert Academic Publishing, 2010. – 396 с.
     
123. Shanmugasundaram Govindasamy and Prasanna Venkatesan Venkatasamy. Metric Suite for Measuring Service Discoverability. – М.: Scholars' Press, 2014. – 200 с.
     
124. Jose Santa. Service Deployment Platform for Intelligent Transportation Systems. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
     
125. Takayedzwa Gavaza. A comparison of Android against J2ME for location-based services. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
126. Deribe Ergano. THE EFFECT OF MICROFINANCE SERVICE ON POVERTY. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
127. David Wakaisuka and Wakaisuka Juliet. Factors of Accessibility to MFIs services in Kamuli District Uganda. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
     
128. Li Xiangyu and Krit Jarinto. Service Is Power. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
129. Sabina Lajiq and Elvira Efendic. Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
130. Md. Nuruzzaman. Employee Service Behaviour and Human Resources Management Practices. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
131. Anomitra Chakravarty. Internationalization of Professional Services. – М.: LAP Lambert Academic Publishing, 2012. – 228 с.
     
132. Rohit Rajwanshi and Sanjeev Swami. Management of Next Generation Telecom Services in an Emerging Market. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
133. Rahat Nawajesh. Relationship Perspectives on Customer Support Service. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
134. Naveed Ahmad,M. Shoukat Malik and Muhammad Sulaman Tariq. Service Brand Credibility and Consumer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
135. Elena Lutsenko. Positioning strategy of service SME in foreign fragmented market. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
136. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
137. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
138. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
139. Tahereh Hasani. Industrial Positioning Techniques for Telecommunication Companies. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
     
140. Robert Service. The Penguin History of Modern Russia: From Tsarism to the Twenty-First Century. – М.: Penguin Books Ltd., 2015. – 768 с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
6. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
7. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
8. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
9. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.