Результаты поиска

Лучшие результаты

1. Nancy Loman Scanlon. Quality Restaurant Service Guaranteed. – М.: , 1998. – 224 с.
   

Дополнительные результаты

1. Wireless Communications and Applications: First International Conference, ICWCA 2011, Sanya, China, August 1-3, 2011, Revised Selected Papers (Lecture ... and Telecommunications Engineering). – М.: , 2012. – 468 с.
   
2. Ad Hoc Networks: Third International ICST Conference, ADHOCNETS 2011, Paris, France, September 21-23, 2011, Revised Selected Papers (Lecture Notes of ... and Telecommunications Engineering). – М.: , 2012. – 247 с.
   
3. Bernard Davis, Andrew Lockwood, Ioannis Pantelidis, Peter Alcott. Food and Beverage Management, Fifth Edition. – М.: , 2012. – 464 с.
   
4. Jing-Sheng Song, David D. Yao. Supply Chain Structures: Coordination, Information and Optimization (International Series in Operations Research and Management Science, Volume 42). – М.: , 0. – 0 с.
   
5. Gregory H. Watson. Business Systems Engineering : Managing Breakthrough Changes for Productivity and Profit. – М.: , 0. – 0 с.
   
6. Lloyd C. Finch. Telephone Courtesy & Customer Service (Fifty-Minute Series.). – М.: , 0. – 0 с.
   
7. Steve Marr. Business Proverbs: Daily Wisdom for the Workplace. – М.: , 0. – 0 с.
   
8. Dave Arch. All New Tricks for Trainers: 57 Tricks and Techniques to Grab and Hold the Attention of Any Audience... and Get Magical Results. – М.: HRD Press, 1999. – 153 с.
   
9. Eric Laws. Tourism Marketing: Quality and Service Management Perspectives. – М.: , 0. – 0 с.
   
10. William B. Martin. Providing Quality Service: What Every Hospitality Service Provider Needs to Know. – М.: , 0. – 0 с.
    
11. Crisp Learning Sys. Quality Customer Service (Self Study II). – М.: , 0. – 0 с.
    
12. Kevin J. Fox. Efficiency in the Public Sector (Studies in Productivity and Efficiency). – М.: , 0. – 0 с.
    
13. Jonathan Brock, David B. Lipsky, Industrial Relations Research Association. Going Public: The Role of Labor-Management Relations in Delivering Quality Government Services (Irra Research Volume Ser). – М.: , 0. – 0 с.
    
14. Robert B. Denhardt. The Pursuit of Significance : Strategies for Managerial Success in Public Organizations. – М.: , 0. – 0 с.
    
15. John W. Newstrom, Edward E. Scannell, Carolyn Nilson. The Complete Games Trainers Play, Volume II. – М.: , 0. – 0 с.
    
16. Jeannie Davis, Pat Landaker. Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service. – М.: , 0. – 0 с.
    
17. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
18. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
    
19. Bill Evans, Andrew Lawson. A Nation of Shopkeepers. – М.: , 0. – 0 с.
    
20. Metin Feridun, M. Feridun, Gilbert Babin. Management Technologies for E-Commerce and E-Business Applications: 13th Ifip/IEEE International Workshop on Distributed Systems: Operations and Management, Dsom 2002, Montreal, Canada, October 2002 : Proceedings (LECTURE NOTES IN COMPUTER SCIENCE). – М.: , 0. – 0 с.
    
21. Susan Andersen. Private Solutions for Infrastructure in Mexico: Public-Private Infrastructure Advisory Facility (Country Framework Report). – М.: , 2003. – 0 с.
    
22. Infrastructure for Poor People: Public Policy for Private Provision. – М.: , 2003. – 0 с.
    
23. Mayra Buvinic. Social Inclusion and Economic Development in Latin America. – М.: , 2004. – 0 с.
    
24. Citizens, Politicians and Providers: The Latin American Experience with Service Delivery Reform. – М.: , 2005. – 0 с.
    
25. Thomas C. Glaessner. Electronic Safety and Soundness: Securing Finance in a New Age (World Bank Working Papers). – М.: , 2004. – 0 с.
    
26. David L. Goetsch. Effective Customer Service: Ten Steps for Technical Professions (NetEffect). – М.: , 2003. – 0 с.
    
27. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
    
28. Alice Terry, Jann Bohnenberger. Service-Learning . . . by Degrees: How Adolescents Can Make a Difference in the Real World. – М.: , 2007. – 184 с.
    
29. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с.
    
30. Paul Allen. Service Orientation: Winning Strategies and Best Practices. – М.: , 2006. – 360 с.
    
31. Warren Liu. KFC in China: Secret Recipe for Success. – М.: , 2008. – 200 с.
    
32. The Handbook of Human Services Management. – М.: , 2008. – 544 с.
    
33. Wireless Network Traffic and Quality of Service Support: Trends and Standards (Premier Reference Source). – М.: , 2010. – 549 с.
    
34. Aleksej Spenst. A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks. – М.: , 2010. – 208 с.
    
35. Geropsychology and Long Term Care: A Practitioner's Guide. – М.: , 2008. – 158 с.
    
36. David Beach. Evaluating State-Operated ComprehensiveRehabilitation Centers: Determining Quality of Service by Analyzing VR Outcomes. – М.: , 2008. – 144 с.
    
37. Lin Cai. Multimedia Services in Wireless Internet. – М.: , 2009. – 290 с.
    
38. Adrian Farrel. Network Quality of Service Know It All. – М.: , 2010. – 352 с.
    
39. Lee W Mcknight. Internet Services – The Economics of Quality of Service for Networks, Grids, and Markets. – М.: , 2011. – 356 с.
    
40. Carol A. Litrides. Restaurant Service. – М.: , 1994. – 384 с.
    
41. Paul Ferguson. Quality of Service. – М.: , 1998. – 288 с.
    
42. Pramode K. Verma, Ling Wang. Voice over IP Networks: Quality of Service, Pricing and Security (Lecture Notes in Electrical Engineering). – М.: , 2011. – 200 с.
    
43. Eden Rosen. How to Improve Service, Increase Profits, & Keep Customers Happy: A Guide for Giving and Getting Quality Customer Service. – М.: , 2011. – 152 с.
    
44. Eric D. Siegel. Designing Quality of Service Solutions for the Enterprise. – М.: , 1999. – 320 с.
    
45. Sondra J. Dahmer. Restaurant Service Basics. – М.: , 2001. – 208 с.
    
46. Nancy Loman Scanlon. Quality Restaurant Service Guaranteed. – М.: , 1998. – 224 с.
    
47. Ecole Technique Hoteliere Tsuji. Professional Restaurant Service. – М.: , 1991. – 188 с.
    
48. Carrier Grade Voice Over Ip. – М.: , 2002. – 522 с.
    
49. Oracle Database 10G Real Application Clusters Handbook. – М.: , 2011. – 421 с.
    
50. Providing Quality In The Public Sector. – М.: , 2011. – 304 с.
    
51. Strategic Customer Service. – М.: , 2011. – 240 с.
    
52. Ideas Are Free. – М.: , 2011. – 300 с.
    
53. Zheng Wang. Internet QoS: Architectures and Mechanisms for Quality of Service. – М.: Morgan Kaufmann, . – 240 с.
    
54. Thomas Porter, Michael Gough. How to Cheat at Voip Security (How to Cheat) (How to Cheat) (How to Cheat). – М.: , 2007. – 432 с.
    
55. Gerald R. Ash. Traffic Engineering and QoS Optimization of Integrated Voice & Data Networks. – М.: Morgan Kaufmann, 2006. – 512 с.
    
56. Praphul Chandra, David Lide. Wi-Fi Telephony: Challenges and Solutions for Voice over WLANs (Communications Engineering Series). – М.: , 2006. – 288 с.
    
57. Michael Finneran. Voice Over WLANs: The Complete Guide. – М.: Newnes, 2007. – 400 с.
    
58. Ram Balakrishnan. Advanced QoS for Multi–Service IP/MPLS Networks. – М.: Wiley Publishing, Inc, 2008. – 464 с.
    
59. S. Finney. 2012-2013 Recording Studio Directory & Sourcebook for Success: Midwest Region: Volume 1. – М.: IB Media Group, 2012. – 230 с.
    
60. S. Finney. 2012-2013 Recording Studio Directory & Sourcebook for Success: Northeast Region: Volume 1. – М.: IB Media Group, 2012. – 270 с.
    
61. Farhan Hassan Khan and Saba Bashir. Dynamic Web Services Composition and Execution. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
62. Sharup Barua and Ratan Chandra Mondal. Impact of Node Mobility on the Voice Quality in Mobile Ad-hoc Network. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
63. Abhinav Singh and Pankaj Kumar Patel. Analysis of beacon enabled ieee zigbee wireless network in wpan. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
64. Romesh Laishram. Adaptive Call Admission Control for QoS Provisioning in WiMAX. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
65. Elez Shenhar and Ilan Shallom. Uniform Non-Intrusive Speech Quality Assessment Model. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
66. Siti Barirah Ahmad Anas. Service Differentiation in the Optical Domain. – М.: LAP Lambert Academic Publishing, 2010. – 148 с.
    
67. Parul Tomar. QoS Based Routing in MANET. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
    
68. nima mirzaei. Application of SPC to Control and Improve Quality. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
    
69. Zulhan Othman and Mohd Salehuddin Mohd Zahari. Restaurant Service Delivery and Customer Patronization. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
    
70. Nandish Upadhyay. Quality of Service Provided by Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
71. Isaac Baah. Links Between Leadership Styles and Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
    
72. Sanjeeb Pal. Importance of “Service Management Skills” for Rural Entrepreneurs. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
73. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
74. Tooraj Najafabadipour. Operating Performance and Level of Service in Public Transportation. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
75. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
76. Patrick Joram Matovu. PUBLIC ACCOUNTABILITY, SERVICE DELIVERY BY LOCAL GOVERNMENTS IN UGANDA. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
    
77. Mario Sebastiao. Quality service and public service reforms in Mozambique. – М.: LAP Lambert Academic Publishing, 2015. – 196 с.
    
78. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
79. David Manyanga and Lawrencia Mushi. Pay for Performance in Providing Quality Immunisation Services. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
    
80. Divya Seethapathy. Inventory Models for Multi-Product Batch Production Systems. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
81. Sumit Rajendra Salunkhe,Rajesh D. Pandya and Surendra Kumar Rai. Agro-Service Providers and Farmers of Gujarat State. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
82. Sohaib Ahmed Siddiqui and Muhammad Abbas Khan. Adaptive Modulation with Partial Relay Selection. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
83. Isaac Akuamoah Boateng and Irene Akuamoah Boateng. Health Services Utilized By Insurance Clients:The Ghanaian Case. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
    
84. Sakumzi Ntayiya. EVALUATING THE QUALITY OF CARE. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
    
85. Mecha Aboma. Assessment of Quality of care in Family Planning services. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
86. M Palani Natha Raja. Measuring Quality in Healthcare services. – М.: LAP Lambert Academic Publishing, 2011. – 220 с.
    
87. Rafia Naz,GURMEET SINGH and Pathak Raghuvar Dutt. e-Governance, Service Delivery and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 428 с.
    
88. Rakesh K Bansal. FAULT-TOLERANT REAL-TIME SCHEDULING FOR MULTIPROCESSOR SYSTEMS. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
89. Ahmed Eltahir Ahmadon. Laboratory Quality of Service. – М.: LAP Lambert Academic Publishing, 2014. – 52 с.
    
90. Joseph Hoffert. Quality of Service Management of Distributed Realtime Embedded Systems. – М.: LAP Lambert Academic Publishing, 2011. – 224 с.
    
91. Hamada Alshaer. Demanding Traffic Control and Management in Next Generation Networks. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
    
92. Animesh Dalakoti. ENHANCING QUALITY OF SERVICE IN INTERNET USING DYNAMIC SCHEDULING. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
93. Kire Jakimoski and Toni Janevski. Quality of Service in Heterogeneous Mobile and Wireless Networks. – М.: LAP Lambert Academic Publishing, 2013. – 252 с.
    
94. Venkata Krishna Parimala. Dimensions and challenges in providing QoS for wireless systems. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.
    
95. Aleksej Spenst. A User-Centric Quality of Service Management System. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
    
96. Gilles Bertrand. Towards flexible QoS provisioning for inter-provider services. – М.: LAP Lambert Academic Publishing, 2010. – 264 с.
    
97. Aleksandar Tudzarov. Quality of Service in next generation mobile and wireless networks. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
98. Saba Bashir. Dynamic Web Services Discovery. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
99. Josip Lorincz. Optimizing energy consumption of wireless access networks. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
    
100. Firas Abdullah Thweny Al-Saedi and Wafa Abduljabar Madallah Alani. PERFORMANCE ANALYSIS OF WIMAX NETWORKS. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
101. Faisal Latif and Imtiaz Ahmad Bhat. ANALYSIS OF QUALITY OF SERVICE PROTOCOLS (QOS). – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
102. Saied M. Abd El-atty. Advanced 3G Systems based-Cross Layer Schemes. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
     
103. Ahmed Sallam. Integration of Web Services and Agent technologies. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
104. Muhammad Adil Raja,Colin Flanagan and R. Muhammad Atif Azad. Speech Quality Estimation of Voice over Internet Protocol. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
     
105. Drake Patrick Mirembe. Security Framework for Telemedicine, eHealth, and Wellness Services. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
     
106. RAMARAJ RAVI. AN OPTIMUM RESTORATION ALGORITHM FOR VIRTUAL PRIVATE NETWORKS. – М.: LAP Lambert Academic Publishing, 2011. – 60 с.
     
107. Sivapathalingham Sivavakeesar. Quality of Service Support in Mobile Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2010. – 288 с.
     
108. riasat abbas. Human Perceived Quality-of-Service for Multimedia Applications. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
     
109. Benjamin Eze. Policy-based Data Sharing for Event-driven Services in B2B Networks. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
     
110. Bello Olayiwola Wasiu. Service Quality of Educational-Related E-Service in Nigeria. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
111. Promise Joe-Ibekwe. Mobile Communications Network Planning. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
112. andrea trentini. Reflective Quality of Service management in the "RTP" architecture. – М.: LAP Lambert Academic Publishing, 2010. – 140 с.
     
113. Paolo Di Benedetto. A Framework For Context Aware Adaptable Software Services. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
     
114. Demian Antony D'Mello. QoS and Service Offer Driven Web Services Selection and Compositions. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
     
115. Duggirala Sreenivasa Rao. Queue Management and Quality of Service (QoS) in the Internet. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
116. Anuoluwapo Ajayi. ENHANCED QUALITY OF SERVICE BROKER MODEL FOR ELECTRONIC COMMERCE. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
117. Elzbieta Skapska. Development of the service sector in Poland at the turn of the century. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
     
118. Prasoom Dwivedi and Harisha Emmadi. Airline Service Quality Index for Indian Carriers. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
     
119. Li Xiangyu and Krit Jarinto. Service Is Power. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
120. S. Rita and V. Ganesan. Quality Enhancements In Prime Service Sectors. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
     
121. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
     
122. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
123. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
124. R. Kavitha. Service Quality Measurement in Health Care System. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
125. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
126. Syed Muhammad Irfan. Patient Perception about Service Quality in Public & Private Hospitals. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
127. Yulin Liu. Urban Transit Quality of Service: User Perception and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 328 с.
     
128. Leon Maluleke. Quality Management System Implemention in Government Department - RSA. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
129. Everil Fernandes and Amulya M. A study on Gap Analysis of Health care services. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
130. Zia Ullah. Healthcare Service Quality Assessment Model. – М.: LAP Lambert Academic Publishing, 2012. – 456 с.
     
131. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
132. Farzaneh Mola. Service Management. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
     
133. Anita Baku. The quality of national health insurance services in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
134. Wasihun Mohammed. Internal Service Climate and Empowerment Effect on Job Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
135. Younos Vakil Alroaia,Fatimah Hemati and Abbass Heravi. Outsourcing Using MADM. – М.: LAP Lambert Academic Publishing, 2013. – 196 с.
     
136. Olani Dereje. Quality Public Service and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
137. Afif Hossain and Olena Martynenko. Quality Management. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
138. Solomon Samanhyia. Educational Quality Gap in Ghana: Evidence from the Ashanti Region. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
     
139. Chittaranjan Hota. Quality of Service in IPVPNs. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
140. Designing and Implementing IP/MPLS-Based Ethernet Layer 2 VPN Services: An Advanced Guide for VPLS and VLL. – М.: , . –  с.
     

Лучшие результаты

Дополнительные результаты

1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
2. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
3. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
4. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
5. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
6. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
7. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
8. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
9. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.