Результаты поиска

Лучшие результаты

1. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с.
   

Дополнительные результаты

1. Gerald Harris. The Art Of Quantum Planning: Lessons from Quantum Physics for Breakthrough Strategy Innovation, and Leadership. – М.: , 2012. – 208 с.
   
2. Lyn Scott. From Passion to Execution: How to Start and Grow an Effective Nonprofit Organization. – М.: , 2012. – 316 с.
   
3. Jay Conrad Levinson and David E. Perry. Guerrilla Marketing for Job Hunters 3.0: How to Stand Out from the Crowd and Tap Into the Hidden Job Market Using Social Media and 999 Tactics Today. – М.: , 2012. – 528 с.
   
4. Victor Cheng. Case Interview Secrets: A Former McKinsey Interviewer Reveals How to Get Multiple Job Offers in Consulting. – М.: Innovation Press, 2012. – 292 с.
   
5. Ken B Yeomans. The Light Yoke: Debunking Banking - How to remove the heavy burden of bank debt with dividend payments to all citizens. (Volume 1). – М.: , 2012. – 106 с.
   
6. Nick Davies. How to Be Great at The Stuff You Hate: The Straight-Talking Guide to Networking, Persuading and Selling. – М.: , 2012. – 204 с.
   
7. Maya Mathias. How To Innovate: Vol 1: Unleash Your InnoMojo (Volume 1). – М.: , 2012. – 118 с.
   
8. Antonio Messeni Petruzzelli, Prof. Vito Albino. When tradition turns into innovation: How firms can create and appropriate value through tradition. – М.: , 2012. – 152 с.
   
9. Alan Fairweather. How to Make Sales When you Don't Like Selling. – М.: , 2012. – 160 с.
   
10. J. Bruce Jones. How to Stand Out Online: Simple Techniques to be Found Online Using Social Media and the Web. – М.: , 2012. – 34 с.
    
11. Donna L. Shannon. How to Get a Job Without Going Crazy: 2nd Edition: A Practical Guide to Your Employment Search. – М.: , 2012. – 264 с.
    
12. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с.
    
13. Su Blakeley. How to Win With Mobile Marketing: Are You Showing Up on 5 Billion Phones? (Volume 1). – М.: , 2012. – 120 с.
    
14. Nellie S. Huang, Peter Finch, Peter Finch. The SmartMoney Guide to Long-Term Investing: How to Build Real Wealth for Retirement and Future Goals. – М.: , 0. – 0 с.
    
15. Jim H. Ainsworth. How to Become A Successful Financial Consultant. – М.: , 0. – 0 с.
    
16. James Wedmore. The YouTube Marketing Book: How To Build Your Brand and Grow Your Business on the World's 3rd Largest Website (Volume 1). – М.: , 2012. – 76 с.
    
17. Ephren Taylor. The Elite Entrepreneur: How to Master the 7 Phases of Business & Take Your Company from Pennies to Billions. – М.: , 2012. – 204 с.
    
18. Thomas Lundqvist. Law of sales - how to get the customer to buy. – М.: , 2012. – 146 с.
    
19. T. L. Parrington. Business as Usual: How to Work From Home Successfully (Volume 1). – М.: , 2012. – 80 с.
    
20. Michael Simmons. The Student Success Manifesto: How To Create A Life Of Passion, Purpose, And Prosperity. – М.: Extreme Entrepreneurship Education Co., 2003. – 212 с.
    
21. Alan L. Sklover. Fired, Down-Sized, or Laid-Off: What Your Employer Doesn't Want You to Know About How to Fight Back. – М.: , 0. – 0 с.
    
22. Rick Segel, Darren LaCroix. Laugh & Get Rich: How to Profit from Humor in Any Business. – М.: , 0. – 0 с.
    
23. Lee E. Miller, Jessica Miller. A Woman's Guide to Successful Negotiating: How to Convince, Collaborate, & Create Your Way to Agreement. – М.: , 0. – 0 с.
    
24. Roz Usheroff, Roz Usheroff. Customize Your Career: How to Develop a Winning Strategy to Move Up, Move Ahead, or Move On. – М.: , 0. – 0 с.
    
25. Joe Rubino. Secrets Of Building A Million Dollar Network Marketing Organization From A Guy Who's Been There Done That And Shows You How To Do It Too. – М.: , 0. – 0 с.
    
26. Lynda Goldman, Goldman Smythe. How to Make a Million Dollar First Impression. – М.: , 0. – 0 с.
    
27. Peg Pickering, Jonathan How to Make the Most of Your Workday Clark. How to Make the Most of Your Workday. – М.: , 0. – 0 с.
    
28. Richard H. Beatty, Richard H. Beatty. How to Write a Resume if You Didn't Go to College. – М.: , 0. – 0 с.
    
29. William Parkhurst. How to Get Publicity: And Make the Most of It Once You've Got It. – М.: , 0. – 0 с.
    
30. Meeting Customer Needs (Chartered Management Institute Series). – М.: , 0. – 0 с.
    
31. Tom Ogg, Joanie Ogg. How to Start a Home Based Travel Agency. – М.: , 0. – 0 с.
    
32. James B. Kobak, James Kobak. How to Start a Magazine. – М.: , 0. – 0 с.
    
33. John Putzier. Get Weird! 101 Innovative Ways to Make Your Company a Great Place to Work. – М.: AMACOM/American Management Association, 2001. – 208 с.
    
34. Stacy Zemon, Zemon. The Mobile DJ Handbook: How to Start & Run a Profitable Mobile Disc Jockey Service, Second Edition. – М.: , 0. – 0 с.
    
35. Eddy Kay. Thriving in the Shadow of Giants: How to Find Success as an Independent Retailer. – М.: Armarium Press, 2001. – 136 с.
    
36. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
    
37. John Gray, Gray John. How to Get What You Want and Want What You Have: A Practical and Spiritual Guide to Personal Success. – М.: , 0. – 0 с.
    
38. Gil E. Gordon. Turn It Off: How to Unplug from the Anytime-Anywhere Office Without Disconnecting Your Career. – М.: , 0. – 0 с.
    
39. Mary Hunt. The Complete Cheapskate: How to Get Out of Debt, Stay Out, and Break Free from Money Worries Forever. – М.: , 0. – 0 с.
    
40. Jennifer Hudson Taylor, Douglas R. Brown, Jennifer Taylor. The Food Service Professionals Guide To: Building Restaurant Profits: How To Ensure Maximum Results. – М.: , 0. – 0 с.
    
41. Malvin Spooner, Pamela Clarke. Resources Rock: How to Invest in and Profit from the Next Global Boom in Natural Resources. – М.: , 0. – 0 с.
    
42. Bryan Wittenmyer. Perpetual Income: How-to Generate Cash Flow from Low-End House Investments. – М.: , 0. – 0 с.
    
43. Noel Bruton. How to Manage the IT Helpdesk: A Guide for User Support and Call Center Managers. – М.: Butterworth-Heinemann, 0. – 372 с.
    
44. Christopher Egerton-Thomas. How to Manage a Successful Bar. – М.: , 0. – 0 с.
    
45. Christopher Egerton-Thomas. How to Run a Catering Business from Home. – М.: , 0. – 0 с.
    
46. Hank Moore. The High Cost of Doing Nothing: How to avoid troubles and assure success - Painting the Big Picture of Business Knowledge. – М.: , 0. – 0 с.
    
47. Lora Arduser. The Food Service Professionals Guide To: Waiter & Waitress Training: How To Develop Your Wait Staff For Maximum Service & Profit. – М.: , 0. – 0 с.
    
48. Berton H. Gunter. Making Training Work: How to Achieve Bottom-Line Results and Lasting Success. – М.: , 0. – 0 с.
    
49. Ellen Phillips. Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results. – М.: , 0. – 0 с.
    
50. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
    
51. Doug Malouf. How to KISS and Keep Your Customers. – М.: , 0. – 0 с.
    
52. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
    
53. William J. Pardee. To Satisfy & Delight Your Customer: How to Manage for Customer Value. – М.: , 0. – 0 с.
    
54. Kevin R. Daley. Socratic Selling: How to Ask the Questions That Get the Sale. – М.: , 0. – 0 с.
    
55. Hamish Pringle, William Gordon. Brand Manners: How to Create the Self Confident Organization to Live the Brand. – М.: , 0. – 0 с.
    
56. B. R Gordon, B.R. Gordon. How To Get $500 From Telemarketers When They Won't Stop Calling You!. – М.: , 0. – 0 с.
    
57. Art Beroff, Rob Adams, Terry Adams. The Bargain Hunter's & Smart Consumer's Field Guide: How To Buy Almost Anything For Next To Nothing!. – М.: , 0. – 0 с.
    
58. Robert Irwin. How to Buy a Home When You Can't Afford It. – М.: , 0. – 0 с.
    
59. Paul W. Barada, J. Michael McLaughlin. Reference Checking for Everyone : How to Find Out Everything You Need to Know About Anyone. – М.: , 0. – 0 с.
    
60. Karen Ann Rolcik, Mark Warda, Karen Rolcik, Mark How to Form a Corporation in Florida Warda. How to Form a Corporation in Ohio (Legal Survival Guides). – М.: , 0. – 0 с.
    
61. Barbara Brabec. Creative Cash : How to Profit From Your Special Artistry, Creativity, Hand Skills, and Related Know-How. – М.: , 0. – 0 с.
    
62. Michael J. Cunningham. Partners.Com: How to Profit from the New DNA of Business. – М.: , 0. – 0 с.
    
63. Harvey Reese. How to License Your Million Dollar Idea: Everything You Need To Know To Turn a Simple Idea into a Million Dollar Payday. – М.: John Wiley and Sons, Ltd, 2002. – 240 с.
    
64. Thomas A., Ph.D. Williams. Publish Your Own Magazine, Guidebook, or Weekly Newspaper: How to Start, Manage, and Profit from a Home-Based Publishing Company (Culture Tools). – М.: , 0. – 0 с.
    
65. Tom Copeland. Family Child Care Marketing Guide: How to Build Enrollment and Promote Your Business As a Child Professional (Redleaf Business Series). – М.: , 0. – 0 с.
    
66. Melinda Morse, Laura Jorstad. How to Start a Home-Based Housecleaning Business. – М.: , 0. – 0 с.
    
67. Kathy Salzberg. How to Start a Home-Based Pet Care Business (Home-Based Business Series). – М.: , 0. – 0 с.
    
68. CFP®, CMFC®, RFC, Richard Allison Johnson. Invest Successfully and Protect Your Assets : How to Match Your Investment Plan with Your Life Goals. – М.: , 2004. – 0 с.
    
69. Tom Borg. Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable. – М.: , 2004. – 0 с.
    
70. G. Lee Mikules. How to Use Your Business Cards for Success. – М.: , 2003. – 0 с.
    
71. Susan El-Shamy. How to Design and Deliver Training for the New and Emerging Generations w/CD. – М.: , 2004. – 0 с.
    
72. Cliff Cox. Real Estate Websites: How to Become a Top Producer. – М.: , 2005. – 0 с.
    
73. Adrian Slywotzky, Richard Wise and Karl Weber. How to Grow When Markets Don't. – М.: Warner Business Books, 2004. – 352 с.
    
74. T. Scott Gross. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life. – М.: Kaplan Publishing, 2004. – 224 с.
    
75. Melvin L. Silberman. The 60-Minute Active Training Series: How to Encourage Constructive Feedback from Others, Participant's Workbook (Active Training Series). – М.: , 2004. – 0 с.
    
76. Mel Silberman. The 60-Minute Active Training Series : How to Encourage Constructive Feedback from Others, Leader's Guide. – М.: , 2004. – 0 с.
    
77. Aspatore Books. Executive Reports: How to Get an Edge as a Public Relations Professional: 100+ C-Level Executives (CEO, CFO, CTO, CMO, Partner) From the World's Top Companies ... & Personal Success (Executive Reports). – М.: , 2003. – 0 с.
    
78. Ellen M. Shapiro. The Graphic Designer's Guide to Clients: How to Make Clients Happy and Do Great Work. – М.: , 2003. – 247 с.
    
79. Christopher Null. Five Stars! How to Become a Film Critic, The World's Greatest Job. – М.: , 2005. – 256 с.
    
80. Jack Canfield, Janet Switzer. The Success Principles: How to Get from Where You Are to Where You Want to Be. – М.: Collins Living, 2006. – 512 с.
    
81. Geoff Steward. Logos and No Gos: How to Understand and Get the Most from Your Brand IP. – М.: , 2007. – 240 с.
    
82. Diane Berenbaum, Tom Larkin. How to Talk to Customers: Create a Great Impression Every Time withMAGIC. – М.: , 2007. – 224 с.
    
83. Arthur B. Vangundy. Getting to Innovation: How Asking the Right Questions Generates the Great Ideas Your Company Needs. – М.: , 2007. – 0 с.
    
84. USAF (Ret.) Maj Gen Perry M. Smith, USA (Ret.) Col. Daniel M. Gerstein. Assignment Pentagon: How to Excel in a Bureaucracy, Fourth Edition, Revised. – М.: , 2007. – 288 с.
    
85. Center for Creative Leadership, Jennifer J. Deal, Don W. Prince. Developing Cultural Adaptability: How to Work Across Differences (J-B CCL (Center for Creative Leadership)). – М.: , 2007. – 0 с.
    
86. Kathy Aaronson. The Golden Apple: How to Grow Opportunity and Harvest Success. – М.: , 2006. – 192 с.
    
87. From the editors of Kiplingers Personal Finance Magazine. Financing College: How Much You'll Really Have to Pay and How to Get the Money (Financing College). – М.: , 2005. – 336 с.
    
88. John Tschohl. Loyal for Life: How to Take Unhappy Customers from Hell to Heaven in 60 Seconds or Less. – М.: , 2005. – 111 с.
    
89. Vivek Ranadive. The Power to Predict: How Real Time Businesses Anticipate Customer Needs, Create Opportunities, and Beat the Competition. – М.: , 2006. – 224 с.
    
90. Ray Pelletier. It's All About Service: How to Lead Your People to Care for Your Customers. – М.: , 2005. – 256 с.
    
91. Robyn Freedman Spizman, Tory Johnson. Take This Book to Work: How to Ask for Money, Fulfillment, And Advancement. – М.: , 2006. – 256 с.
    
92. Anna Maravelas. How To Reduce Workplace Conflict And Stress: How Leaders And Their Employees Can Protect Their Sanity And Productivity From Tension And Turf Wars. – М.: , 2005. – 223 с.
    
93. David L Hancock. Guerrilla Marketing for Mortgage Brokers: How to Steal Customers From Your Competition. – М.: , 2004. – 208 с.
    
94. Alexander B. van Putten, Ian C. MacMillan. Unlocking Opportunities for Growth: How to Profit from Uncertainty While Limiting Your Risk. – М.: , 2008. – 176 с.
    
95. Henrik Anderson and Thomas Ritter. Inside the Customer Universe: How to Build Unique Customer Insight for Profitable Growth and Market Leadership. – М.: John Wiley and Sons, Ltd, 2008. – 294 с.
    
96. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
    
97. Lee J. Colan. Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. – М.: , 2008. – 204 с.
    
98. Larina Kase. The Confident Leader: How the Most Successful People Go From Effective to Exceptional. – М.: , 2008. – 256 с.
    
99. Marshall J. Cook. How to Be a Great Coach: 24 Lessons for Turning on the Productivity of Every Employee (Mighty Manager). – М.: , 2008. – 128 с.
    
100. Kenneth W. Gronbach. The Age Curve: How to Profit from the Coming Demographic Storm. – М.: , 2008. – 288 с.
     
101. Jeff Carreira. The Secrets to a Successful Golf School: The teaching professional's guide on how to start and be successful in the golf school business!. – М.: , 2008. – 56 с.
     
102. Nancy Friedman. How to Get Your Customers Swearing by You, Not at You. – М.: , 2008. – 154 с.
     
103. Simon Hazeldine, Chris J Norton. Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition. – М.: , 2008. – 176 с.
     
104. Laura DeCarlo and Susan Guarneri. Job Search Bloopers: Every Mistake You Can Make on the Road to Career Suicide...and How to Avoid Them. – М.: , 2008. – 256 с.
     
105. Mary Neilson. Going to Live in Australia: Your practical guide to living and working in Oz. – М.: How to Books, 2008. – 266 с.
     
106. Connie Brooks. How to Retire Comfortably and Happy on Less Money than the Financial Experts Say You Need: Insider Secrets to Spending Less While Living More. – М.: , 2008. – 288 с.
     
107. Richard Goldhawk. Rookie's Guide to Profitable List Building: Learn How to Build an Effective Opt-In List for Profitable Internet Marketing. – М.: , 2009. – 116 с.
     
108. William L Evans. Management Skills & Leadership Development Course: How to be a Great Manager & Strong Leader in 10 Lessons. – М.: , 2009. – 300 с.
     
109. Rob Yeung. How to Succeed at Interviews. – М.: How to Books, 2008. – 224 с.
     
110. Graham Woodward. How to Start a Business as a Private Tutor. Set up a tutoring business from home. Learn the secrets of success from years of experience in tuition from ... and sample adverts. (Skills Training Course). – М.: , 2010. – 150 с.
     
111. Greg Mason. How to Make Money on eBay. – М.: , 2010. – 34 с.
     
112. J Lancaster. How To Become A BUSINESS TO BUSINESS DEBT NEGOTIATOR: In as Little as 7 Days..With Little or No Capital..Thrive in Any Economy (Volume 1). – М.: , 2010. – 60 с.
     
113. Brently Clemantin. How To Start A Successful Online Business Even If You Have A Limited Budget & Have No Experience!: Secrets To Making Your Dream Of Owning A Business A ... It At A Very Low Cost Revealed (Volume 1). – М.: , 2010. – 122 с.
     
114. Brently Clemantin. How To Use Podcasting As A Marketing Tool That Can Increase Your Profits And Get You New Customers!: Secrets To Making Podcasts Work For Your Business, ... The Tools You Will Need To Begin! (Volume 1). – М.: , 2010. – 118 с.
     
115. Christopher King, Chris King. Laptop Lifestyle - How to Quit Your Job and Make a Good Living on the Internet (Volume 3 - Bonus Internet Marketing Techniques). – М.: , 2010. – 146 с.
     
116. Blake Webster. Make-Money-Online Series: How to Start Your Online Photography Store: Step-by-Step Guide to Selling Your Photos Online. – М.: , 2010. – 114 с.
     
117. Barney Davey. How to Profit from the Art Print Market. – М.: Bold Star Communications, 2011. – 302 с.
     
118. Jon Spoelstra. Marketing Outrageously Redux: How to Increase Your Revenue by Staggering Amounts. – М.: Bard Press, 2011. – 272 с.
     
119. George Silverman. The Secrets of Word-of-Mouth Marketing: How to Trigger Exponential Sales Through Runaway Word of Mouth. – М.: , 2011. – 272 с.
     
120. Mark Collier, Bill Manley. How to Read Egyptian Hieroglyphs: A Step-by-Step Guide to Teach Yourself, Revised Edition. – М.: University of California Press, 2003. – 192 с.
     
121. Chris Georgenes. How to Cheat in Adobe Flash CS5: The Art of Design and Animation (+ DVD-ROM). – М.: Focal Press, 2010. – 376 с.
     
122. Chris Georgenes. How to Cheat in Adobe Flash CS4: The Art of Design and Animation (+ CD-ROM). – М.: Рид Элсивер, Focal Press, 2010. – 336 с.
     
123. David J Hellerstein. Heal Your Brain – How the New Neuropsychiatry Can Help You Go from Better to Well. – М.: , 2011. – 304 с.
     
124. Ivan Wainewright. 101 Tips on How to Buy Fundraising Software and Charity CRM Systems. – М.: , 2011. – 96 с.
     
125. Dave Donelson. The Dynamic Manager's Guide To Creative Selling: How To Make More Sales And Build A Super Sales Career. – М.: , 2011. – 362 с.
     
126. Bill Stinnett. Think Like Your Customer: A Winning Strategy To Maximize Sales By Understanding And Influencing How And Why Your Customers Buy. – М.: McGraw-Hill, 2004. – 288 с.
     
127. Leading Innovation: How To Jump Start Your Organization'S Growth Engine. – М.: , 2011. – 350 с.
     
128. The Confident Leader: How The Most Successful People Go From Effective To Exceptional. – М.: , 2011. – 256 с.
     
129. Engaging The Hearts And Minds Of All Your Employees: How To Ignite Passionate Performance For Better Business Results. – М.: , 2011. – 204 с.
     
130. How To Plan, Contract, And Build Your Own Home, Fifth Edition. – М.: , 2011. – 912 с.
     
131. How To Do Everything With Google Tools. – М.: , 2011. – 438 с.
     
132. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с.
     
133. How To Read A Balance Sheet: The Bottom Line On What You Need To Know About Cash Flow, Assets, Debt, Equity, Profit...And How It All Comes Together. – М.: , 2011. – 224 с.
     
134. How To Do Everything With Microsoft Office Excel 2007. – М.: , 2011. – 488 с.
     
135. Jayne Emerson. New from Old: How to Transform and Customize Your Clothes. – М.: , 2006. – 144 с.
     
136. John Morgan. Brand Against the Machine: How to Build Your Brand, Cut Through the Marketing Noise, and Stand Out from the Competition. – М.: John Wiley and Sons, Ltd, 2012. – 222 с.
     
137. Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith. Value Proposition Design: How to Create Products and Services Customers Want. – М.: John Wiley and Sons, Ltd, 2014. – 320 с.
     
138. Janey Fraser, Sophie King. How to Write Romantic Fiction. – М.: How to Books, 2014. – 208 с.
     
139. Hami Khosravi Sereshki and Jingwen Wang. How to implement ITIL successfully?. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
140. David Rule. How to Cheat at Configuring VmWare ESX Server. – М.: Syngress, 2007. – 408 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
4. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
7. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
8. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
9. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
10. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
11. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
12. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
13. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.