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  1. Leland Harden, Bob Heyman. The Auction App: How Companies Tap the Power of Online Auctions to Maximize Revenue Growth. – М.: , 0. – 0 с.
  2. Dave Chaffey, Paul Smith. eMarketing eXcellence, Third Edition: Planning and optimising your digital marketing (Emarketing Essentials). – М.: , 2008. – 528 с.
  3. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.

Дополнительные результаты

  1. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
  2. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
  3. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
  4. The Staff of Research & Education Association. Accounting Super Review. – М.: , 0. – 0 с.
  5. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
  6. Robert C. Feenstra, National Bureau of Economic Research. The Effects of U.S. Trade Protection and Promotion Policies (National Bureau of Economic Research Project Report). – М.: , 0. – 0 с.
  7. Cyndi Crother, The Crew of World-Famous Pike Place Fish. Catch! A Fishmonger's Guide to Greatness. – М.: , 0. – 0 с.
  8. Twentieth Century Fund/Century Foundation, Century Foundation Task Force on the Future of Unions. What's Next for Organized Labor?: Report of the Century Foundation Task Force on the Future of Unions. – М.: , 0. – 0 с.
  9. K. Alec Chrystal, Rupert Pennant-Rea, British Association for the Advancement of Science Section F. Public Choice Analysis of Economic Policy (British Association for the Advancement of Science Books). – М.: , 0. – 0 с.
  10. M. Fogiel, Staff of Rea, Research and Education Association, Research, The Staff of Education Association. Microeconomics Super Review. – М.: , 0. – 0 с.
  11. Frank Ackerman, David Kiron, Neva R. Goodwin, Jonathan M. Harris, Kevin P. Gallagher, Program for the Study of Sustainable Change and Development. Human Well-Being and Economic Goals (Frontier Issues in Economic Thought, Vol 3). – М.: , 0. – 0 с.
  12. Justin Greenwood, Ernst & Young Association Management. The Effectiveness of Eu Business Associations. – М.: , 0. – 0 с.
  13. George Symeonidis. The Effects of Competition: Cartel Policy and the Evolution of Strategy and Structure in British Industry. – М.: , 0. – 0 с.
  14. Ian R. Bowler, C. R. Bryant, C. Cocklin, Chris Cocklin, International Geographical Union Commission on the Sustainability of R. The Sustainability of Rural Systems - Geographical Interpretations. – М.: , 0. – 0 с.
  15. Deni Elliott, Judy E. Stern, Institute for the Study of Applied and Professional Ethics. Research Ethics: A Reader. – М.: , 0. – 0 с.
  16. Peg Pickering, Jonathan How to Make the Most of Your Workday Clark. How to Make the Most of Your Workday. – М.: , 0. – 0 с.
  17. The Editors of VGM Career Books. McGraw-Hill's Big Red Book of Resumes. – М.: , 0. – 0 с.
  18. Editors of VGM, The Editors of VGM Career Horizons. Resumes for Engineering Careers. – М.: , 0. – 0 с.
  19. Vgm Career Horizons, The Editors of VGM Career Horizons. Resumes for Social Service Careers (VGM Professional Resumes Series). – М.: , 0. – 0 с.
  20. The Editors of Career Press, Career Press Inc. Resumes! Resumes! Resumes!: Top Career Experts Show You the Job-Landing Resumes That Sold Them. – М.: , 0. – 0 с.
  21. John Anselmi, the Staff of the Yale Daily News. YALE DAILY NEWS GUIDE TO INTERNSHIPS 2000. – М.: , 0. – 0 с.
  22. The Staff of Rea. REA's Authoritative Guide to the Top 100 Careers to Year 2005 (Handbooks & Guides). – М.: , 0. – 0 с.
  23. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
  24. The Association of Small Business Development Centers, Ann Dugan. Franchising 101. – М.: , 0. – 0 с.
  25. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
  26. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
  27. Takao Kato, J. Pliskin. The Determinants of the Incidence and the Effects of Participatory Organizations. – М.: , 0. – 0 с.
  28. Susan A. Resetar, Frank A. Camm, Jeffrey A. Drezner, Rand Corporation, United States Dept. of Defense Office of the Secretary of Defense, National Defense Research Institute. Environmental Management in Design: Designs from Volvo and Hewlett-Packard for the Department of Defense. – М.: , 0. – 0 с.
  29. Robert W. James, Charles J. Woelfel, The Staff of Research, Education Association. Developing New Products & Services and Operating Profitably Essentials. – М.: , 0. – 0 с.
  30. Jon Housman, MBA Jungle, The editors of MBA Jungle. The MBA Jungle B-School Survival Guide. – М.: , 0. – 0 с.
  31. The Editors of Professional Publications. How to Become a Professional Engineer. – М.: , 0. – 0 с.
  32. Derek Loosvelt, the Staff of Vault. Vault Guide to the Top 50 Banking Employers (Vault Career Library). – М.: , 0. – 0 с.
  33. Mordechai E. Kreinin, Institute of International Economics and Management. Contemporary Issues in Commercial Policy. – М.: , 0. – 0 с.
  34. C. R. Neu, Charles Wolf, United States Dept. of Defense Office of the Secretary of Defense, Rand, National Defense Research Institute. The Economic Dimensions of National Security. – М.: , 0. – 0 с.
  35. Dag Harald Claes, Dag Harald Claes ARENA: Advanced Research on the Europeanisation of the Nation-State. The Politics of Oil-Producer Cooperation. – М.: , 0. – 0 с.
  36. Joshua Rosenkranz, Century Foundation Working Group on Campaign Finance Litigation, E. Joshua Rosenkranz, the Report of the Twentieth Century Fund. Buckley Stops Here : Loosening the Judicial Stranglehold on Campaign Finance. – М.: , 0. – 0 с.
  37. International Conference on the Conduct of Monetary Policy, Jin-Lung Lin, Jia-Dong Shea, Chung-Shu Wu, Gerald P., Jr. Dwyer, Gerald P. Dwyer. Monetary Policy and Taiwan's Economy (Academia Studies in Asian Economies Series). – М.: , 0. – 0 с.
  38. Albert A. Robbert, National Defense Research Institute, United States Dept. of Defense Office of the Secretary of Defense. Differentiation in Military Human Resource Management. – М.: , 0. – 0 с.
  39. Bruce Judson, Kate Kelly. Hyperwars: Eleven Essential Strategies for Survival and Profit in the Era of Online Business. – М.: , 0. – 0 с.
  40. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
  41. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
  42. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
  43. The Editors of the Customer Communicator. Skillsharpener: Training for the Frontline (Skillsharpener). – М.: , 0. – 0 с.
  44. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
  45. Arch G. Woodside. Measuring the Effectiveness of Image and Linkage Advertising. – М.: , 0. – 0 с.
  46. Bruce Judson, Kate Kelly. Hyperwars: 11 Strategies for Survival and Profit in the Era of Online Business. – М.: , 0. – 0 с.
  47. The Staff of Research & Education Association. Spanish Super Review. – М.: , 0. – 0 с.
  48. The Staff of Research & Education Association. Linear Algebra Super Review. – М.: , 0. – 0 с.
  49. Workshop on the Life of a Process Model--From Conception to Action, S. Macchietto, S. P. Asprey. Dynamic Model Development: Methods, Theory and Applications (Computer-Aided Chemical Engineering). – М.: , 0. – 0 с.
  50. Society for the Protection of the Rights of the Child. The State of Pakistan's Children 2002. – М.: , 2004. – 0 с.
  51. State of the Art of Research in International Marketing Conference. Handbook of Research in International Marketing. – М.: , 2003. – 0 с.
  52. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
  53. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
  54. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
  55. Paul Greenberg. CRM at the Speed of Light, 3e. – М.: , 2004. – 0 с.
  56. Scott Watson. The Art of War for Security Managers: 10 Steps to Enhancing Organizational Effectiveness. – М.: , 2007. – 200 с.
  57. Tim Riesterer, Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association). – М.: , 2006. – 192 с.
  58. From the editors of Kiplingers Personal Finance Magazine. Know Your Legal Rights: Protect Yourself from Common Legal Problems That Can Really Cost You (Kiplinger's Personal Finance). – М.: , 2005. – 336 с.
  59. From the editors of Kiplingers Personal Finance Magazine. Retire Worry-Free: Money-Smart Ways to Build the Nest Egg You'll Need (Retire Worry Free). – М.: , 2005. – 288 с.
  60. From the editors of Kiplingers Personal Finance Magazine. Financing College: How Much You'll Really Have to Pay and How to Get the Money (Financing College). – М.: , 2005. – 336 с.
  61. The Editors of Homeowner. The House Plans Bible. – М.: , 2006. – 560 с.
  62. The Students of Three New York International High Schools. Forty-Cent Tip: Stories of New York Immigrant Workers. – М.: , 2006. – 72 с.
  63. House of Commons - Select Committee on the Modernisation of the House of Commons. Regional Accountability (Hc 282, Third Report of Session 2007-08 - Report, Together With Formal Minutes, Oral and Written Evidence). – М.: , 2008. – 161 с.
  64. Sharan Jagpal, with the assistance of Shireen Jagpal. Fusion for Profit: How Marketing and Finance Can Work Together to Create Value. – М.: , 2008. – 664 с.
  65. Soojung Kim. The Effects of Infrastructure on Regional Economic Performance: US STATES vs METROPOLITAN AREAS. – М.: , 2008. – 92 с.
  66. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
  67. The Editors of Community Association Management Insider. Community Association Management Answer Book. – М.: , 2008. – 171 с.
  68. The Editors of Apartment Building Management Insider. Apartment Management Compliance and Profitability Guide. – М.: , 2008. – 716 с.
  69. Karen Raugust, The Editors of The Licensing Letter. The Licensing Business Handbook Seventh Edition. – М.: , 2008. – 282 с.
  70. T.R. Ramanathan. The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services: Qualitative Case Studies from a Multinational Pharmaceutical Company. – М.: , 2009. – 188 с.
  71. Carmen Richerzhagen. Protecting Biological Diversity: The Effectiveness of Access and Benefit-sharing Regimes (Routledge Studies in Development and Society). – М.: , 2010. – 266 с.
  72. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
  73. THE INSTITUTE OF MANAGEME. Mentor Guide. – М.: , 2010. – 96 с.
  74. The Editors of McGraw-Hill. Resumes for Business Management Careers. – М.: McGraw-Hill, 2006. – 144 с.
  75. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
  76. The Editors of Geekpreneur. Internet Marketing Hype: 40 Online Money Making Myths that Kill Success (and How to Beat Them). – М.: , 2011. – 370 с.
  77. The University of Cincinnati Residents, David R. Fischer, Wolfgang Stehr. The Mont Reid Surgical Handbook: Mobile Medicine Series (Mobile Medicine). – М.: , 2008. – 976 с.
  78. Committee on the Significance of International Transport of Air Pollutants, National Research Counci. Global Sources of Local Pollution: An Assessment of Long-Range Transport of Key Air Pollutants to and from the United States. – М.: , 2010. – 225 с.
  79. Committee on Forefronts of Science at the Interface of Physical and Life Sciences, National Research. Research at the Intersection of the Physical and Life Sciences. – М.: , 2010. – 102 с.
  80. CAPT(Center for the Advancement of Process Tech)l. Process Quality. – М.: , 2010. – 288 с.
  81. Dg Victor. The Implementation & Effectiveness of International Environmental Commitments – Theory & Practice. – М.: , 1998. – 756 с.
  82. The Editors of Black Issues in Higher Education. The Unfinished Agenda of Brown v. Board of Education. – М.: , 2004. – 256 с.
  83. JAMA (The Journal of the American Medical Association). A Piece of My Mind. – М.: , 2005. – 288 с.
  84. The Society of Design Administration. Handbook of Design Office Administration. – М.: , 1998. – 320 с.
  85. The Run of the. The Run of the House. – М.: , 1993. – 0 с.
  86. The Editors of Black Iissues in Higher Education (BIHE). The Unfinished Agenda of the Selma–Montgomery Voting Rights March. – М.: , 2005. – 240 с.
  87. David Victor. The Implementation & Effectiveness of International Environmental Commitments – Theory & Practice (Paper). – М.: , 1998. – 756 с.
  88. The Editors of PC Magazine. PC Magazine Technology Almanac 2004. – М.: , 2003. – 400 с.
  89. The Centre for Public Law at the University of Cambridge. Constitutional Reform in the United Kingdom. – М.: , 2011. – 144 с.
  90. Edited by Jack Beatson and Eltjo Schrage, with the collaboration of Mindy Chen-Wishart, Martin Hogg. Cases, Materials and Texts on Unjustified Enrichment. – М.: , 2011. – 640 с.
  91. Edited by Dagmar Schiek, Lisa Waddington and Mark Bell (with the collaboration of Tufyal Choudhury. Cases, Materials and Text on National, Supranational and International Non-Discrimination Law. – М.: , 2011. – 1118 с.
  92. The Poets of The Poetic Voice. Poetic Voices Healing Our Children. – М.: , 2011. – 134 с.
  93. The Faculty of Thunderbird, The American Graduate School of International Management. Thunderbird on Global Business Strategy. – М.: , 2000. – 362 с.
  94. ICAA (The Institute of Chartered Accountants in Australia). Financial Reporting Handbook 2008. – М.: , 2008. – 0 с.
  95. ICAA (The Institute of Chartered Accountants in Australia). Financial Reporting Handbook 2010. – М.: , 2010. – 1992 с.
  96. ICAA (The Institute of Chartered Accountants in Australia). Auditing and Assurance Handbook 2010. – М.: , 2010. – 0 с.
  97. Customer Relationship Management:Emerging Concepts, Tools And Applications. – М.: , 2008. – 550 с.
  98. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Beginning Windows NT Workstation 4.0 (Microsoft Windows NT). – М.: , . –  с.
  99. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Advanced Word for Office 97 (Microsoft Word 97). – М.: , . –  с.
  100. The Editors of Hamptons Cottages and Gardens. Hamptons Havens : The Best of Hamptons Cottages and Gardens. – М.: Bulfinch, 2005. – 192 с.
  101. The Editors of Woman's Day. The Bathroom Book : The Ultimate Design Resource for the Home's Essential Space. – М.: , 2005. – 144 с.
  102. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
  103. Charles M.M. Ondieki,Elifas Bisanda and Wilson Ogola. The Effect of Artisan's and Business Attributes on Arc Welding Quality. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
  104. Mohammad Saifuzzaman. Modelling the effects of Stockholm Congestion Charges. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  105. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  106. Christa de Vos. The Effect of Coryne Bacterium Cutis Lysate on Somatic Cell Counts. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
  107. Yigit Evren. The Geography of Supplier Customer Relations. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
  108. Tolera Megersa. Assessing the Role of Traditional Land Management Practices. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  109. BAREC Ghana and Aminu Bonifacio. ASSESSING THE EFFECTIVENESS OF GCPfEE SOLID WASTE MANAGEMENT PROJECTS. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
  110. Peterson Njeru,Joakim Hjalten and Stephen. K. Kimani. The effect of Push-pull management and fertilization in central Kenya. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
  111. Ntabe Namegabe. The effectiveness of Herbal Medicines on the Management of Diabetes Mellitus Type1 in Goma City, DRC. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
  112. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  113. Muhammad Asif and Ayesha Perveen. Effectiveness of Online Teaching of Business and Technical English. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
  114. Nariaki Onda. The Effects of Practical English Self-Study. – М.: LAP Lambert Academic Publishing, 2009. – 88 с.
  115. Karen K. Dennis. The Effectiveness of an Online Fitness Course. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
  116. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  117. Long Le,Kevin Jeffay and F. Donelson Smith. The Effects of Active Queue Management on TCP Application Performance. – М.: LAP Lambert Academic Publishing, 2009. – 220 с.
  118. Ali Dashti. THE EFFECT OF ONLINE JOURNALISM ON THE FREEDOM OF THE PRESS. – М.: LAP Lambert Academic Publishing, 2011. – 276 с.
  119. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  120. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  121. Shaskia Soekhoe. The Effects of Working Capital Management on Profitability. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  122. Alireza Abdolhosseini Khaligh and Alireza Miremadi. The Impact of eCRM on Loyalty and Retention of Customers. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  123. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
  124. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  125. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  126. AMASSOMA DITIMI and Nduka Kelechi Sylvia. THE EFFECT OF CORPORATE IMAGE ON CUSTOMER''S SATISFACTION. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  127. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  128. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  129. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  130. Micky Chen,Luxi Jiang and Martin Zaborowski. The Valence of Online WOM on Product Performance. – М.: LAP Lambert Academic Publishing, 2013. – 144 с.
  131. Xander Groesbeek. Unraveling the mystery of online conversion rates. – М.: LAP Lambert Academic Publishing, 2009. – 80 с.
  132. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  133. Polyxeni Palla. Investigating the effectiveness of Interactive Webpages based on ELM. – М.: LAP Lambert Academic Publishing, 2011. – 308 с.
  134. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  135. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  136. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
  137. BORGET ALFRED ANOYE. THE EFFECTIVENESS OF ISO 9000 QUALITY MANAGEMENT SYSTEM IN HEALTH CARE. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  138. Alireza Miremadi and Shirin Ranjbar Toutouee. Electronic Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2015. – 120 с.
  139. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
  140. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.

Лучшие результаты

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Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  4. Партнерство вместо подчинения. интервью с Дезо Хорватом, деканом Schulich School of Business. Р. Крецул, "Кадровый менеджмент", № 1, февраль 2006.
  5. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
  6. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
  7. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
  8. Адвокатура в режиме online. И. Апарышев, "Новая адвокатская газета", N 15, август 2012 г.
  9. Медицинская информатика в Web of Science: доля России в мировом публикационном потоке. Н.Г. Куракова, Л.А. Цветкова, "Врач и информационные технологии", № 4, июль-август 2012.
  10. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
  11. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  12. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  13. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  14. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
  15. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
  16. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
  17. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
  18. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
  19. Суд в режиме online. С. Кузина, "Расчет", N 11, ноябрь 2010 г.
  20. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
  21. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
  22. Использование Bill of Exchange в аккредитивной форме расчетов. Н.В. Букина, "Международные банковские операции", № 6, ноябрь-декабрь 2009.
  23. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  24. Best Practice в выборе "образа" компании. "Расчет", № 8, август 2009.
  25. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
  26. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
  27. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
  28. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
  29. Сдача отчетности online: прогресс налицо. М. Дудко, "Московский бухгалтер", № 12, июнь 2008.
  30. Best practices финансового сообщества. Е. Тихомирова, "Консультант", № 7, апрель 2008.

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