Результаты поиска

Лучшие результаты

1. Michael B. Weinstein. Total Quality Safety Management and Auditing. – М.: , 0. – 0 с.
   

Дополнительные результаты

1. Kenneth Cloke, Joan Goldsmith. The End of Management and the Rise of Organizational Democracy. – М.: Jossey-Bass, 2002. – 300 с.
   
2. Patricia OrdoA±ez de Pablos. Knowledge Management and Drivers of Innovation in Services Industries. – М.: , 2012. – 383 с.
   
3. Michael P. Cangemi, Tommie Singleton. Managing the Audit Function : A Corporate Audit Department Procedures Guide. – М.: , 0. – 0 с.
   
4. Gerald Vinten, Lawrence B. Sawyer. The Manager and the Internal Auditor : Partners for Profit. – М.: , 0. – 0 с.
   
5. Andre Henschel. Total Quality Management im Krankenhaussektor: Praxisrelevante Konzeption und Implementierung (German Edition). – М.: , 2012. – 60 с.
   
6. Max Ammerman. The Root Cause Analysis Handbook: A Simplified Approach to Identifying, Correcting, and Reporting Workplace Errors. – М.: , 0. – 0 с.
   
7. Shawn Smith & Rebecca Mazin. The HR Answer Book: An Indispensable Guide for Managers and Human Resources Professionals. – М.: AMACOM/American Management Association, 2004. – 256 с.
   
8. Larry P. Ritzman, Lee J. Krajewski. Foundations of Operations Management and Student CD. – М.: , 0. – 0 с.
   
9. James Melville Stewart. Managing for World Class Safety. – М.: , 0. – 0 с.
   
10. Thomas D. Schneid, Larry Collins. Disaster Management and Preparedness. – М.: , 0. – 0 с.
    
11. Joseph Ph.D. Wolfe. The Global Business Game: A Simulation in Strategic Management and International Business. – М.: , 0. – 0 с.
    
12. Herman Koren. Management and Supervision for Working Professionals, Third Edition, Volume II. – М.: , 0. – 0 с.
    
13. D. H. Stamatis. Documenting and Auditing for Iso 9000 and Qs-9000: Tools for Ensuring Certification or Registration. – М.: , 0. – 0 с.
    
14. Rose Dieng-Kuntz, Nada Matta. Knowledge Management and Organizational Memories. – М.: , 0. – 0 с.
    
15. Vasanthakumar N. Bhat. Total Quality Environmental Management : An ISO 14000 Approach. – М.: , 0. – 0 с.
    
16. Ricardo R. Fernandez. Total Quality in Purchasing and Supplier Management. – М.: CRC Press, 1994. – 344 с.
    
17. David L. Goetsch. Implementing Total Safety Management. – М.: , 0. – 0 с.
    
18. Michael Brassard, Diane Ritter. The Memory Jogger II: A Pocket Guide of Management and Planning Tools for Continuous Improvement and Effective Planning. – М.: Goal/QPC, 0. – 166 с.
    
19. Total Plant Performance Management: : A Profit-Building Plan to Promote, Implement, and Maintain Optimum Performance Throughout Your Plant. – М.: , 0. – 0 с.
    
20. David L. Goetsch, Stanley Davis. Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (4th Edition). – М.: , 0. – 0 с.
    
21. Dale H. Besterfield, Carol Besterfield-Michna, Glen Besterfield, Mary Besterfield-Sacre. Total Quality Management (3rd Edition). – М.: , 0. – 0 с.
    
22. B. G. Dale, Heather Bunney, Barrie Dale. Total Quality Management Blueprint (Business Blueprints). – М.: , 0. – 0 с.
    
23. Hubert K. Rampersad. Total Quality Management: An Executive Guide to Continuous Improvement. – М.: , 0. – 0 с.
    
24. Roberta S. Russell, Bernard W., III Taylor, Bernard W. Taylor. Operations Management and Student CD, Fourth Edition. – М.: , 0. – 0 с.
    
25. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с.
    
26. David Ford, Mike Saren. Managing and Marketing Technology. – М.: , 0. – 0 с.
    
27. Daniel Petersen. Human Error Reduction and Safety Management (Industrial Health & Safety). – М.: , 0. – 0 с.
    
28. Henry George Adams, Sudhir, M.D. Arora, Henry G. Adams, Sudhir Arora. Total Quality in Radiology: A Guide to Implementation. – М.: , 0. – 0 с.
    
29. John Hradesky. Total Quality Management Handbook. – М.: , 0. – 0 с.
    
30. A.F., M.D. Al-Assaf, June A., R.N. Schmele. The Textbook of Total Quality in Healthcare. – М.: , 0. – 0 с.
    
31. Lawrence L. Martin. Total Quality Management in Human Service Organizations (SAGE HUMAN SERVICES GUIDES). – М.: , 0. – 0 с.
    
32. Joseph A. Petrick, Diana S. Furr. Total Quality in Managing Human Resources. – М.: , 0. – 0 с.
    
33. Chris Hakes. Total Quality Management: The Key to Business Improvement : A Pera International Executive Briefing. – М.: , 0. – 0 с.
    
34. Peter E. Tarlow. Event Risk Management and Safety. – М.: , 0. – 0 с.
    
35. Stephen B. Knouse. The Reward and Recognition Process in Total Quality Management. – М.: , 0. – 0 с.
    
36. Cas Welch, Pete Geissler. Applying Total Quality to Sales. – М.: , 0. – 0 с.
    
37. Michael B. Weinstein. Total Quality Safety Management and Auditing. – М.: , 0. – 0 с.
    
38. Gopal K. Kanji. Total Quality Management in Action. – М.: , 0. – 0 с.
    
39. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
40. Allan C. Reddy. Total Quality Marketing. – М.: , 0. – 0 с.
    
41. James L., Jr. Wescoat, Gilbert F. White. Water for Life: Water Management and Environmental Policy (Cambridge Studies in Environmental Policy). – М.: , 0. – 0 с.
    
42. Asit K. Biswas. Water Resources: Environmental Planning, Management and Development. – М.: , 0. – 0 с.
    
43. Larry E. Frase, Sharon C. Conley. Creating Learning Places for Teachers, Too (Total Quality Education for the World's Best Schools, Vol 3). – М.: , 0. – 0 с.
    
44. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2004. – М.: , 2003. – 0 с.
    
45. Office of Management and Budget (U.S.). Budget of the United States Government, Fiscal Year 2005: Historical Tables (Historical Tables Budget of the United States Government). – М.: , 2004. – 0 с.
    
46. Zambia: Public Expenditure Management and Financial Accountability Review (World Bank Country Study) (World Bank Country Study). – М.: , 2004. – 0 с.
    
47. Institute of Management and Administrati. Cost Reduction and Control Best Practices : The Best Ways for a Financial Manager to Save Money (Wiley Best Practices). – М.: , 2005. – 0 с.
    
48. Governance and Auditing (Corporate Governance in the New Global Economy Series). – М.: , 2005. – 0 с.
    
49. Frank Supovitz. The Sports Event Playbook: Managing and Marketing Winning Events. – М.: , 2004. – 0 с.
    
50. Daniel, M.D. Farb. OSHA Fire Safety Manual and CD, Introductory But Comprehensive OSHA (Occupational Safety and Health) Training for the Managers and Employees in a Worker ... Industrial and Healthcare/ Hospital Settings. – М.: , 2003. – 0 с.
    
51. CDR Associates. Conflict Resolution for Managers and Leaders, Trainer's Manual: The CDR Associates Training Package. – М.: , 2007. – 0 с.
    
52. CDR Associates. Conflict Resolution for Managers and Leaders, Participants Workbook: The CDR Associates Training Package. – М.: , 2007. – 112 с.
    
53. John S Oakland, Marton Marosszeky. Total Quality in the Construction Supply Chain. – М.: , 2006. – 384 с.
    
54. John Ngosong Morfaw. Total Quality Management: A Comprehensive Strategy Toward the Implementation of an Effective and Efficient Healthcare Delivery System in Africa. – М.: , 2006. – 96 с.
    
55. Michael J. Ramos. The Sarbanes-Oxley Section 404 Implementation Toolkit : Practice Aids for Managers and Auditors. – М.: , 2005. – 357 с.
    
56. Christopher Sheldon, Mark Yoxon. Environmental Management Systems: A Step-by-Step Guide to Implementation and Maintenance. – М.: , 2006. – 272 с.
    
57. Vincent K. Omachonu, Joel E. Ross. Principles of Total Quality, Third Edition. – М.: , 2004. – 408 с.
    
58. Bill Carreira, Bill Trudell. Lean Six Sigma That Works: A Powerful Action Plan for Dramatically Improving Quality, Increasing Speed, And Reducing Waste. – М.: AMACOM/American Management Association, 2006. – 304 с.
    
59. Tracey L. Reid. Unclaimed Property: A Reporting Process and Audit Survival Guide. – М.: , 2008. – 224 с.
    
60. Kay W. Tatum, Frank M. Burke, Dan M. Guy. Audit Committees: A Guide for Directors, Management, and Consultants (Fifth Edition) (with CD-ROM). – М.: , 2008. – 716 с.
    
61. eTourism case studies:: management and marketing issues in eTourism (ETourism Case Studies) (ETourism Case Studies). – М.: , 2008. – 520 с.
    
62. Behdja Boumarafi. Knowledge Management and Organizational Performance: The United Arab Emirates Experience. – М.: , 2010. – 100 с.
    
63. Jacqueline Jeynes. Practical Health and Safety Management for Small Businesses. – М.: , 2010. – 192 с.
    
64. Robin Tait. Safety, Reliability and Risk Management. – М.: , 2010. – 320 с.
    
65. Steve Frosdick. Sports and Safety Management. – М.: , 2010. – 336 с.
    
66. Linda Roussel. Management and Leadership for Nurse Administrators. – М.: , 2008. – 600 с.
    
67. Center for Chemical Process Safety (CCPS). Guidelines for Auditing Process Safety Management Systems. – М.: , 1992. – 160 с.
    
68. Tim Howarth. Construction Safety Management. – М.: , 2008. – 216 с.
    
69. Amrik Sohal. Total Quality Management Text with cases. – М.: , 2010. – 480 с.
    
70. John S Oakland. Total Quality Management: A pictorial guide for managers. – М.: , 2010. – 96 с.
    
71. Stephen Asbury. Health & Safety, Environment and Quality Audits. – М.: , 2010. – 256 с.
    
72. Nicholas P. Cheremisinoff. Environmental and Health and Safety Management. – М.: , 2010. – 519 с.
    
73. Frank A. Stasiowski. Total Quality Project Management for the Design Firm. – М.: , 1994. – 416 с.
    
74. Michael G. Jenner. Software Quality Management and ISO 9001. – М.: , 1995. – 256 с.
    
75. Institute of Management and Administration (IOMA). Controller?s Report 2001 Yearbook. – М.: , 2001. – 320 с.
    
76. Barrie G. Dale. Total Quality Management Blueprint. – М.: , 1999. – 304 с.
    
77. Philip Kropatkin. Management and the Audit Network. – М.: , 1987. – 0 с.
    
78. Institute of Management and Administration (IOMA). Controller?s Report Yearbook. – М.: , 2002. – 320 с.
    
79. Guilbert W. Courtemanche. Audit Management and Supervison. – М.: , 1989. – 410 с.
    
80. Institute of Management and Administration (IOMA). Cost Reduction and Control Best Practices. – М.: , 2005. – 544 с.
    
81. Murgatroyd. Total Quality Management And The School. – М.: , 2011. – 0 с.
    
82. Total Quality Management In The Public Sector. – М.: , 2011. – 0 с.
    
83. DEMING. THE ESSENTIAL DEMING: LEADERSHIP PRINCIPLES FROM THE FATHER OF TOTAL QUALITY MANAGEMENT. – М.: , 2013. –  с.
    
84. Mehdi Sheikhalishahi and Lucio Grandinetti. Energy Efficient Management and Scheduling of Computational Resources. – М.: Scholars Press, 2014. – 76 с.
    
85. Md. Hassan Nawazis. Fire safety management of apparel industries in Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
    
86. Yohannes Workeaferahu Elifneh. Human Resource Management and Employees Turnover. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
    
87. S. B. Kale and Vilas B. Khandare. Management and Utilization of Water Resources in Maharashtra. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
    
88. Mange Ram. Total Quality Management in the Electronic Age in University Libraries. – М.: LAP Lambert Academic Publishing, 2010. – 376 с.
    
89. Fredrick Wawire Otike. Establishment, Management and Organization of University Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
90. Mekane Yesus Management and Leadership College (MY-MLC) in Collaboration with Norwegian Church Aid. Old Beyond Imaginings. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
91. Sopheap Sreng and Bernadette P. Resurreccion. ICTs in Flood Management and Its Impacts on Rural Livelihoods. – М.: LAP Lambert Academic Publishing, 2010. – 120 с.
    
92. Rao Muhammad Shamraiz,Muhammad Dildar Gogi and Muhammad Faheem Akhtar. Nutrient Management and Chemical Control of Pyrilla in Sorghum. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
    
93. Zeleke Wondimu and Walelign Worku. Weed management and population density in upland rice. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
94. Krishnakumar Thulasimani and Thamilselvi Chellamuthu. Organic yoghurt Production In Line With Food Safety Management System. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
95. Qingbin Song,Zhishi Wang and Jinhui Li. E-waste Management and Assessment in Macau. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
96. derick Logo. ENVIRONMENTAL COMPLIANCE AND AUDITING. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
    
97. Peterson Njeru,Joakim Hjalten and Stephen. K. Kimani. The effect of Push-pull management and fertilization in central Kenya. – М.: LAP Lambert Academic Publishing, 2010. – 72 с.
    
98. Minchao Wu. Danish Water Management and Transition Theory. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
99. Adrian Busuttil,Anthony Serracino-Inglott and Lilian M. Azzopardi. Use of Quality Risk Management for ensuring Good Distribution Practice. – М.: LAP Lambert Academic Publishing, 2014. – 272 с.
    
100. Vishal Jain,Tripti Jain and Tekeshwar Kumar. Standardization of Herbals: An Introduction. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
101. Nader Saki,Fakher Rahim and Soheila Nikakhlagh. Quality of life and otolaryngology disease. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
102. Rohit Jain,Daljit Kapoor and Harjit Kaur. Smoking: Its Effect, Management and Treatment. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
     
103. Zahir Ali. Applying Total Quality Management Concepts to Land Administration. – М.: Scholars' Press, 2013. – 264 с.
     
104. Kalpana Gopalan. Total Quality Management in Elementary Education. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
     
105. Manoj Killedar. Impact of “Web Technology” on “Total Quality” of ODLS. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
106. Rampa Seake Harry. Relationship between Total Quality Management and School Improvement. – М.: LAP Lambert Academic Publishing, 2011. – 200 с.
     
107. Albert Wasef. Managing and Complementing PKI for Securing Vehicular Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
     
108. Aymen I. Zreikat. Radio Resource Management and Modelling for Wireless Mobile Networks. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
     
109. Taha Lebbadi and Jackson Adams. Computerizing Safety Management System in Syrian Shipping Company. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
     
110. Bhushan Dewan. Total Quality Management For Business Performance. – М.: Scholars' Press, 2014. – 220 с.
     
111. Ram Krishna Mandal. Natural Resource Management And Livelihood Security. – М.: LAP Lambert Academic Publishing, 2013. – 272 с.
     
112. Malgorzata Gotowska,Anna Jakubczak and Magdalena Kufel. The assessing the quality of life and the standard of living. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
113. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
114. Abadal-Salam T. Hussain. Measurement Techniques of Total Quality Management (TQM). – М.: Scholars' Press, 2013. – 148 с.
     
115. Ronald Spicer. Enterprise Risk Management and Sarbanes-Oxley. – М.: Scholars' Press, 2014. – 128 с.
     
116. Mazrah Malek. Director-Auditor Link and Audit Quality. – М.: LAP Lambert Academic Publishing, 2012. – 364 с.
     
117. Jun Zheng,Jiantao Gu and Hong Wang. Financial Management and Information Security of Independent Colleges. – М.: LAP Lambert Academic Publishing, 2014. – 256 с.
     
118. DAMIEBI DENNI-FIBERESIMA and Sotelemabo Tariah. Strategy Management and Business Success. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
     
119. Monawwer Eqbal and M. Masoom Raza. Total Quality Management in Central University Libraries of India. – М.: LAP Lambert Academic Publishing, 2011. – 336 с.
     
120. Thamae Paulus Masejane. Total Quality Management and Organisational Performance. – М.: LAP Lambert Academic Publishing, 2014. – 212 с.
     
121. Yadavilli Jagannadha Rao. Total Quality Management: A Case Study In Visakhapatnam Steel Plant. – М.: LAP Lambert Academic Publishing, 2014. – 172 с.
     
122. Mandeep Singh,Seyed Mehdi Mousavi Davoudi and Fazel Hajizadeh Ebrahimi. Recent Trends in Business Management and Organizational Studies. – М.: LAP Lambert Academic Publishing, 2014. – 268 с.
     
123. Wyckliffe Otieno Robby,Bonventure Onyango Odote and Mary Adhiambo Nyakwaka. Performance Management and Employee Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
124. William Mensah and George Babu. Performance Management and Measurement in Public Organisations. – М.: LAP Lambert Academic Publishing, 2015. – 160 с.
     
125. Raine Isaksson. Total Quality Management for Sustainable Development. – М.: LAP Lambert Academic Publishing, 2009. – 116 с.
     
126. Emmanuel Tumwine,HENRY BUWULE and M K NIMUSIIMA. CASH MANAGEMENT AND FINANCIAL PERFORMANCE OF HOTELS. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
127. Maloba Joseck Joab. Total Quality Management and Kenyan Sugar Industry. – М.: Scholars' Press, 2014. – 120 с.
     
128. Muhammad Noman Ali and Adis Redzovic. Knowledge Management and Sharing Initiatives in Development Sector. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
129. Mohammad Reza Shahraki and Mohammad Anisseh. Inventory Management and Loss-based Quality Costs. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
     
130. Subramania Bala Jeshurun and S. Aravinth. Total Quality Management. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
     
131. Sushama S. Kulkarni. A critical study of Total Quality Management in Engineering Industries. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
     
132. Vijayagiri Bikshapathi. Total Quality Management for Small & Medium Enterprises in India. – М.: Scholars' Press, 2014. – 324 с.
     
133. Binalf Mekonnen. Occupational Health and Safety Management. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
134. Sulaiman Aris. Risk Management in Public Expenditure Management and Aid in Malaysia. – М.: LAP Lambert Academic Publishing, 2014. – 336 с.
     
135. Hanaa Sabra and Sabah Abdel-Alziz. Introduction to Nursing Management and Organization. – М.: LAP Lambert Academic Publishing, 2014. – 472 с.
     
136. Mojca Duh and Jernej Belak. Integral Management and Governance: Empirical Findings of MER Model. – М.: LAP Lambert Academic Publishing, 2014. – 192 с.
     
137. DR. NANA ADU-PIPIM BOADUO FRC,Nana Kwaku Kyei Boaduo and Saline Monicah Babitseng Boaduo. Administration, management and organization of schools. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
138. Tasneem Elkhateeb. Total Quality Management Model in Higher Education. – М.: Scholars' Press, 2013. – 148 с.
     
139. Husni Hamad. Effectiveness of Total Quality Management in Education. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
140. Ochei Ailemen Ikpefan. Bank Capitalisation, Management and Performance:. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. Новый НДС при капитальном строительстве". интервью с В.С. Леви, заместителем генерального директора "Energy Consulting/Audit", руководителем налоговой практики. "Бюджетный учет", № 4, апрель 2006.
5. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
6. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
7. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
8. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
9. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
10. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
11. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
12. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
13. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
14. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
15. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
16. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
17. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
18. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
19. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
20. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
21. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
22. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.