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  9. Amihai Glazer, Lawrence S. Rothenberg. Why Government Succeeds and Why It Fails. – М.: , 0. – 0 с.
  10. David M. Newberry. Privatization, Restructuring, and Regulation of Network Utilities. – М.: The MIT Press, 2002. – 484 с.
  11. Steven D. Silver. Consuming Knowledge: Studying Knowledge Use in Leisure and Work. – М.: , 0. – 0 с.
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  13. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
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  30. Martin Raymond. Tomorrow People: Future Consumers and How to Read Them. – М.: , 2003. – 0 с.
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  32. Nico Stehr. Moral Markets: How Knowledge and Affluence Change Consumers and Products. – М.: Paradigm Pubns, 2008. – 288 с.
  33. Steve Howard. Boomer Selling - Helping the wealthiest generation in history own your premium products and services. – М.: , 2009. – 232 с.
  34. Mark Gabbott. Consumers and Services. – М.: , 1998. – 0 с.
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  71. Salar Habibi,Mohammad Reza Amin-Naseri and Moez Limayem. Understanding The Use of Technology-Based Self Service. – М.: LAP Lambert Academic Publishing, 2009. – 136 с.
  72. Denum Abeysekera and Catrin Davidson. The good and the gratis. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
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  75. Damanpreet Kaur and Dr Gursharan Singh Kainth. Mobile Banking. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  76. Masahide Kondo and Barbara McPake. AN ECONOMIC ANALYSIS OF DIRECT PAYMENT FOR HEALTH SERVICES. – М.: LAP Lambert Academic Publishing, 2010. – 432 с.
  77. Siddaraju V.G and Gayathri N.K. Tourism Industry and Economic Development in India. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  78. Hassan Mirzahosseinian and Rajesh Piplani. Investigation of Performance-Based Contract. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
  79. Samuel Amoako and Kwaku Forkuoh Darkwah. Route Assignment Problem. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  80. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
  81. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с.
  82. Ripudaman Singh,Gurkamal Singh and Amandeep Kaur Brea. Indian Consumer Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
  83. A. C. Kiran Kumar and H. R. Uma. Consumer Behaviour and Marketing Strategy. – М.: LAP Lambert Academic Publishing, 2011. – 260 с.
  84. Nezal Aghajari,Meisam Dehdashti Akhavan and Pooyan Behdarvandi. Television Commercial Effectiveness on Banking Services. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
  85. Kenneth Amoah-Binfoh and Priscilla Bempah Botwe. The effects of pricing on brand equity. – М.: LAP Lambert Academic Publishing, 2015. – 144 с.
  86. Rohit Rajwanshi and Sanjeev Swami. Management of Next Generation Telecom Services in an Emerging Market. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  87. Shahzeb Anwar and Zeeshan Abbas Awan. Effective Green Management. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
  88. Kellen Kiambati and Julius K. Itunga. The Practice of Business Management Consultancy. – М.: LAP Lambert Academic Publishing, 2014. – 144 с.
  89. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
  90. Juwayriah Nadeem and Kashir Asghar. Disneyization Of Restaurants. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
  91. Lakshmana Vari Narayanaswamy and Jamakayala Krishna Murthy. Consumer Awareness In Rural India. – М.: Scholars' Press, 2014. – 444 с.
  92. Naveed Ahmad,M. Shoukat Malik and Muhammad Sulaman Tariq. Service Brand Credibility and Consumer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
  93. Gongjian Kan and Gerard Cliquet. Effect of Country Image on Consumers’ Hypermarket Patronage Intentions. – М.: LAP Lambert Academic Publishing, 2013. – 216 с.
  94. Bilal Bin Zafar and Kashir Asghar. Tribal Marketing. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
  95. Raj Shravanthi Andukuri and Ajjan N. Analysis of Customer Perception, Expectation and the Service Gap. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
  96. Kartina Abu Bakar and Abdul Ghani Farinda. Consumers' Attitude Towards "Mamak" Food In Malaysia. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  97. Ravindra Reddy Tamidela and Rajya Lakshmi Nittala. Indian Consumers' Attitude Towards SMS Advertising. – М.: LAP Lambert Academic Publishing, 2013. – 364 с.
  98. Deepak Mishra and Mohamed Foda. Cobranding: A Study on the Perception of Customers. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
  99. A. Mohammed Abubakar and Mustafa Ilkan. EWOM and the 3W's. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
  100. Bede Akorige Atarah and Augustine Awuah Peprah. The Role of Marketing Communication in Student Enrolment. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
  101. Khaliq Ahmad and Mohammed Gulamali Rustam. Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
  102. Mads Ulrik Greenfort and Morten Hertz Larsen. Join Forces: Co-creating brand value with consumers. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
  103. Adela Macrinici and Mian M. Bilal. Consumers’ Behavior Towards Telemarketing:. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
  104. Vincent Wee Eng Kim,Vivien Wee Mui Eik and Thinavan Periyayya. Branding Customers as King! Bull Shit. – М.: Scholars' Press, 2013. – 76 с.
  105. Harishchandra Singh Rathod,Dimple Thadhani and Reshma Nair. Color Congruence as an Influential Cue in Brand Attitude Formation. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
  106. Nakul R. and . Mohan Kumar T. P. Study Of Consumer Behaviour Towards Reliance Trends. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  107. Andreas Eisingerich and Gunjan Bhardwaj. Unlocking Emerging Markets. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
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  111. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
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  113. Amber Osman and Muhammad Imtiaz Subhani. A Journey from Brand Awareness to Consumer/Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  114. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  115. Everil Fernandes and Amulya M. A study on Gap Analysis of Health care services. – М.: LAP Lambert Academic Publishing, 2013. – 56 с.
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  123. Venkatesh G. K.,Rao P. V. and Govardhan N. Algorithm to Achieve Optimized Handover Margin in LTE system. – М.: , 2015. – 60 с.

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  1. Cloud Computing and Services Science (Service Science: Research and Innovations in the Service Economy). – М.: , 2012. – 405 с.
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  3. Lundy Lewis. Managing Business and Service Networks (Innovations in Science Education and Technology). – М.: , 0. – 0 с.
  4. Michael A. Crew, Paul R. Kleindorfer, Calif Bi-Annual Conference on Postal Delivery Services 1996 Monterey. Managing Change in the Postal and Delivery Industries (Topics in Regulatory Economics and Policy Series, No. 25). – М.: , 0. – 0 с.
  5. Jerry Jenkins, David E. Sisk. Development by Consent: The Voluntary Supply of Public Goods and Services (Sequoia Seminar). – М.: , 0. – 0 с.
  6. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
  7. Robert G. Stemper. Service Selling : A Guide to Increasing Sales and Profits in Consumer Financial Services. – М.: , 0. – 0 с.
  8. Mark Gabbott, Gillian Hogg. Consumers and Services. – М.: , 0. – 0 с.
  9. Robert C. Webb. Psychology of the Consumer and Its Development: An Introduction (Plenum Series in Adult Development and Aging). – М.: , 0. – 0 с.
  10. Arch G. Woodside, G. I. Crouch, J. A. Mazanec, M. Oppermann, M. Y. Sakai, A. G. Woodside, Hospitality, and Leisure Society of Consumer Psychology of Tourism. Consumer Psychology of Tourism, Hospitality and Leisure. – М.: , 2000. – 387 с.
  11. Mark W. Heisler, Suzanne Baldino Jones. From Cellmates to Soulmates Integrating Sales and Service. – М.: , 0. – 0 с.
  12. Douglas B. Herron. Marketing Nonprofit Programs and Services : Proven and Practical Strategies to Get More Customers, Members, and Donors (JOSSEY BASS NONPROFIT & PUBLIC MANAGEMENT SERIES). – М.: , 0. – 0 с.
  13. Philippe Malaval, Christophe Benaroya. Strategy and Management of Industrial Brands: Business to Business Products and Services. – М.: , 0. – 0 с.
  14. Martin Raymond. Tomorrow People: Future Consumers and How to Read Them. – М.: , 2003. – 0 с.
  15. Jr., James P. Sampson. Career Counseling and Services : A Cognitive Information Processing Approach. – М.: , 2003. – 0 с.
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  17. H. E. Cook. Design For Six Sigma As Strategic Experimentation: Planning, Designing, And Building World-Class Products And Services. – М.: , 2005. – 0 с.
  18. Michael L. Pinedo. Planning and Scheduling in Manufacturing and Services (Springer Series in Operations Research and Financial Engineering). – М.: , 2006. – 506 с.
  19. George J Avlonitis, Paulina Papastathopoulou. Product and Services Management. – М.: , 2006. – 280 с.
  20. Michael J. Silverstein and Neil Fiske. Trading Up: Why Consumers Want New Luxury Goods... And How Companies Create Them. – М.: Portfolio Hardcover, 2004. – 320 с.
  21. Chris T. Hendrickson, Lester B. Lave, H. Scott Matthews. Environmental Life Cycle Assessment of Goods and Services: An Input-Output Approach. – М.: , 2006. – 260 с.
  22. Patricia L. Sitlington, Gary M. Clark. Transition Education and Services for Students with Disabilities (4th Edition). – М.: , 2005. – 432 с.
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  25. Mehdi Khosrow-Pour. Web Technologies for Commerce and Services Online. – М.: Idea Group Reference, 2007. – 392 с.
  26. Ibp Usa. Foreign Trade Barriers to the U.S. Products and Services Exports Handbook. – М.: , 2008. – 502 с.
  27. Madhu Viswanathan, S. Gajendiran, R. Venkatesan. Enabling Consumer and Entrepreneurial Literacy in Subsistence Marketplaces (Education in the Asia-Pacific Region: Issues, Concerns and Prospects). – М.: , 2008. – 224 с.
  28. Ibp Usa. Global Foreign Trade Barriers to the US Products and Services Exports Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
  29. William C. Haeberle. How a Business Works: What Every Businessperson, Citizen, Consumer, and Employee Needs to Know About Business. – М.: , 2008. – 228 с.
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  31. Ibp Usa. Exporting Products and Services from the US Guide (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
  32. Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source). – М.: , 2008. – 519 с.
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  58. Mark Gabbott. Consumers and Services. – М.: , 1998. – 0 с.
  59. Edited by Cosmo Graham and Fiona Smith. Competition, Regulation and the New Economy. – М.: , 2011. – 256 с.
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Лучшие результаты

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Дополнительные результаты

  1. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
  2. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  3. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
  4. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  5. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  6. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
  7. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  8. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
  9. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  10. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
  11. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  12. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  13. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  14. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
  15. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  16. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
  17. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.

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Александра
Диплом после вашего сопровождения преподавателю очень понравился, но он все равно не удержался от корректировки. Большое Человеческое Спасибо!