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Лучшие результаты

  1. Roland T. Rust, Katherine N. Lemon, Das Narayandas. Customer Equity Management with Software. – М.: , 2004. – 324 с.

Дополнительные результаты

  1. David A. Aaker. Managing Brand Equity. – М.: Free Press, 2003. – 300 с.
  2. Avraham Shtub. Project Management Simulation with PTB Project Team Builder. – М.: , 2012. – 174 с.
  3. Basit Aziz. Improving Project Management with Lean Thinking: Integrating Lean in Project Processes. – М.: , 2012. – 104 с.
  4. A Mehta. Customer relationship management in indian scenario: A strategic theoretical framework for relationship marketing in indian SMEs. – М.: , 2012. – 808 с.
  5. Rudolf Ivancsits. Mobile Couponing und Ticketing: Instrument des Customer Relationship Management im Mobile Marketing (German Edition). – М.: , 2012. – 172 с.
  6. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
  7. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с.
  8. National Restaurant Association. ManageFirst: Bar and Beverage Management with Answer Sheet (2nd Edition). – М.: , 2012. – 320 с.
  9. Bryan Bergeron. Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series). – М.: , 0. – 0 с.
  10. Michiharu Sakurai, D. Paul Scarbrough. Integrated Cost Management: A Companywide Prescription for Higher Profits and Lower Costs. – М.: , 0. – 0 с.
  11. Frank K. Sonnenberg. Managing with a Conscience: How to Improve Performance Through Integrity, Trust, and Commitment. – М.: McGraw-Hill Book Company, Inc., 1994. – 288 с.
  12. John M Ivancevich, Michael T Matteson. Organizational Behavior & Management with PowerWeb. – М.: , 0. – 0 с.
  13. Norman Gaither, Greg Frazier, Gregory Frazier. Operations Management with POM Software CD-ROM. – М.: , 0. – 0 с.
  14. Jill Dyche. The CRM Handbook: A Business Guide to Customer Relationship Management. – М.: Addison Wesley, 2002. – 312 с.
  15. Richard L. Daft. Understanding Management With Infotrac. – М.: , 0. – 0 с.
  16. Russell Nakano. Web Content Management: A Collaborative Approach. – М.: Addison-Wesley Professional, 2001. – 272 с.
  17. Brad VanАuken. Brand Aid. An Easy Reference Guide to Solving Your Toughest Branding Problems and Strengthening Your Market Position. – М.: AMACOM/American Management Association, 2003. – 320 с.
  18. Lisa Davis. Shortcuts for Smart Managers: Checklists, Worksheets, and Action Plans for Managers With No Time to Waste. – М.: , 0. – 0 с.
  19. Jeffrey Peel. CRM: Redefining Customer Relationship Management (Enterprise Computing). – М.: Digital Press, 2002. – 320 с.
  20. Stanley A. Brown. Customer Relationship Management: A Strategic Imperative in the World of E-Business. – М.: , 0. – 0 с.
  21. Stanley A. Brown, Moosha Gulycz. Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality. – М.: John Wiley and Sons, Ltd, 2002. – 320 с.
  22. B. S. Dhillon, B.S. Dhillon. Engineering and Technology Management Tools and Applications (Artech House Technology Management and Professional Development Library). – М.: , 0. – 0 с.
  23. Management Ideas (In Brief). – М.: , 0. – 0 с.
  24. Jean-Pierre Jeannet. Managing with a Global Mindset. – М.: , 0. – 0 с.
  25. Michael A. Cusumano. Japan's Software Factories: A Challenge to U.S. Management. – М.: , 0. – 0 с.
  26. Frank J. Fabozzi, James L. Grant. Equity Portfolio Management. – М.: , 0. – 0 с.
  27. S. Christian Albright, Wayne L. Winston, Christopher Zappe. Data Analysis for Managers With Microsoft Excel With Infotrac. – М.: , 0. – 0 с.
  28. Claudia Imhoff, Lisa Loftis, Jonathan G. Geiger. Building the Customer-Centric Enterprise: Data Warehousing Techniques for Supporting Customer Relationship Management. – М.: , 0. – 0 с.
  29. Charles J. Austin, Stuart B. Boxerman. Information Systems for Healthcare Management, Sixth Edition. – М.: , 0. – 0 с.
  30. James Taylor. Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives. – М.: , 0. – 0 с.
  31. Jill Dyche, Jill Dyche. e-Data: Turning Data into Information with Data Warehousing (Addison-Wesley Information Technology Series). – М.: , 0. – 0 с.
  32. Fiona Fui-Hoon Nah. Enterprise Resource Planning Solutions and Management. – М.: , 0. – 0 с.
  33. Sergio Lozinsky, Paul Wahl. Enterprise-Wide Software Solutions: Integration Strategies and Practices. – М.: , 0. – 0 с.
  34. Neal G. Shaw. Strategies for Managing Computer Software Upgrades. – М.: , 0. – 0 с.
  35. Donald Peter Cushman, Sarah Sanderson King. Communicating Organizational Change: A Management Perspective (Suny Series in International Management). – М.: , 0. – 0 с.
  36. Gareth R Jones, Jennifer M George, Gareth Jones, Jennifer George. Contemporary Management with Student CD, PowerWeb, and Skill Booster Card. – М.: , 0. – 0 с.
  37. Richard H. Thayer, Edward Yourdon. Software Engineering Project Management, 2nd Edition. – М.: , 0. – 0 с.
  38. David L. Olson. Introduction to Information Systems Project Management with CD-Rom Mandatory Package. – М.: , 0. – 0 с.
  39. Kent N. Gourdin. Global Logistics Management: A Competitive Advantage for the New Millennium. – М.: , 0. – 0 с.
  40. Construction the Third Way, Managing Cooperation and Competition in Construction. – М.: , 0. – 0 с.
  41. A. J. Strickland III, Arthur A. Jr. Thompson, John E Gamble. Cases in Strategic Management with PowerWeb and Concept/Case TUTOR Cards. – М.: , 0. – 0 с.
  42. Roger Slater. Integrated Process Management: A Quality Model. – М.: , 0. – 0 с.
  43. John Pearce, Richard Robinson. Strategic Management with PowerWeb and Business Week Card. – М.: , 0. – 0 с.
  44. Bob Adams. Streetwise Complete Business Plan With Software: Interactive Software to Quickly Create a Powerful Business Plan Plus a Comprehensive Book (ADAMS STREETWISE SERIES). – М.: , 0. – 0 с.
  45. Lowell Jay Arthur. Improving Software Quality: An Insider's Guide to TQM. – М.: , 0. – 0 с.
  46. Robert C. Blattberg, Gary Getz, Jacquelyn S. Thomas. Customer Equity: Building and Managing Relationships As Valuable Assets. – М.: Harvard Business School Press, 2001. – 228 с.
  47. Don Peppers, Martha, Phd Rogers. The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One). – М.: , 0. – 0 с.
  48. Donald F. Blumberg, Donald Blumberg. Managing High-Tech Services Using a CRM Strategy. – М.: , 0. – 0 с.
  49. Dick Lee. The Customer Relationship Management Survival Guide. – М.: , 0. – 0 с.
  50. Ec-Council. Customer Relationship Management. – М.: , 0. – 0 с.
  51. Jon Anton, Natalie L. Petouhoff. Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series). – М.: , 0. – 0 с.
  52. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
  53. Raymond Teo, Sharon Fong. Maximising Profits: The Customer Centric Approach. – М.: , 0. – 0 с.
  54. Gopalkrishnan R. Iyer, David Bejou. Customer Relationship Management in Electronic Markets. – М.: , 0. – 0 с.
  55. Mark W Johnston, Greg W. Marshall. Churchill/Ford/Walker's Sales Force Management with Excel Spreadsheets. – М.: , 0. – 0 с.
  56. Gary Hawkins. Building the Customer Specific Retail Enterprise. – М.: , 0. – 0 с.
  57. Joel Scott. GoldMine 6 for Dummies. – М.: , 0. – 0 с.
  58. Joseph Raynus. Software Process Improvement with CMM. – М.: , 0. – 0 с.
  59. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
  60. Charles Wankel, Robert DeFillippi. Educating Managers with Tomorrow's Technologies. – М.: , 0. – 0 с.
  61. Stefano Tonchia, Andrea Tramontano. Process Management for the Extended Enterprise. – М.: , 0. – 0 с.
  62. Andrew S. Wigodsky. RAPID Value Management for the Business Cost of Ownership : Readiness, Architecture, Process, Integration, Deployment. – М.: , 0. – 0 с.
  63. Institute of Management and Administrati. Cost Reduction and Control Best Practices : The Best Ways for a Financial Manager to Save Money (Wiley Best Practices). – М.: , 2005. – 0 с.
  64. Suresh P. Sethi, Houmin Yan, Hanqin Zhang. Inventory and Supply Chain Management with Forecast Updates. – М.: Springer, 2005. – 292 с.
  65. Jeff Madura. International Financial Management (with Xtra!, World Map, and InfoTrac). – М.: , 2005. – 0 с.
  66. Barry Render. Quantitative Analysis for Management with CD (9th Edition). – М.: , 2005. – 0 с.
  67. Justin G. Longenecker. Small Business Management : An Entrepreneurial Emphasis (with CD-ROM and InfoTrac). – М.: , 2005. – 0 с.
  68. Richard L. Daft. Management (with InfoTrac). – М.: , 2004. – 0 с.
  69. Customer Relationship Management in Electronic Markets. – М.: , 2004. – 0 с.
  70. Rakesh Seth. Creating Customer Delight: The How and Why of Customer Relationship Management. – М.: , 2005. – 0 с.
  71. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  72. Joby John. Fundamentals of Customer-Focused Management : Competing through Service. – М.: , 2003. – 0 с.
  73. V. Kumar. Customer Relationship Management : A Databased Approach. – М.: , 2005. – 0 с.
  74. Howard S. Gitlow. Quality Management with Student CD (Mcgraw-Hill/Irwin Series Operations and Decision Sciences). – М.: , 2004. – 0 с.
  75. Jack Gido. Successful Project Management with Microsoft® Project 2003 CD-ROM. – М.: , 2004. – 0 с.
  76. Gareth R Jones. Essentials of Contemporary Management with Student CD-ROM. – М.: , 2003. – 0 с.
  77. David Hildebrand. Basic Statistical Ideas for Managers (with CD-ROM). – М.: , 2004. – 0 с.
  78. Francis Buttle. Customer Relationship Management. – М.: , 2003. – 0 с.
  79. Pete Geissler. Managing with Conscience for Competitive Advantage. – М.: , 2004. – 0 с.
  80. Jim Mazzullo, Peter Wheatley. SAP R/3 for Everyone: Step-by-Step Instructions, Practical Advice, and Other Tips and Tricks for Working with SAP. – М.: Prentice Hall Ptr, 2005. – 320 с.
  81. Nigel Slack, Stuart Chambers, Robert Johnston. Operations Management with Companion Website with GradeTracker Student Access Card (5th Edition). – М.: , 2007. – 0 с.
  82. Roland T. Rust, Katherine N. Lemon, Das Narayandas. Customer Equity Management with Software. – М.: , 2004. – 324 с.
  83. Tim Riesterer, Diane Emo. Customer Message Management: Increasing Marketing's Impact on Selling (American Marketing Association). – М.: , 2006. – 192 с.
  84. Jack Cummings. The Real Estate Investor's Guide to Cash Flow and Equity Management: Choose the Investing Strategy to Maximize Your Goals. – М.: Wiley, 2006. – 240 с.
  85. Dietmar Maringer. Portfolio Management with Heuristic Optimization (Advances in Computational Management Science). – М.: , 2005. – 240 с.
  86. Amy Sauers. Effective Customer Relationship Management: How Emotion Drives Sustainable Success. – М.: , 2008. – 220 с.
  87. Rick A Morris. Everything Project Management Book: Tackle any project with confidence and get it done on time (Everything Series). – М.: , 2008. – 320 с.
  88. V Kumar. Customer Lifetime Value. – М.: , 2008. – 112 с.
  89. Jorg Thomas Dickersbach. Supply Chain Management with SAP APO: Structures, Modelling Approaches and Implementation of SAP SCM 2008. – М.: Springer, 2009. – 520 с.
  90. Simon Knox. Customer Relationship Management. – М.: , 2010. – 302 с.
  91. Francis Buttle. Customer Relationship Management. – М.: , 2010. – 522 с.
  92. John McManus. Risk Management in Software Development Projects. – М.: , 2010. – 192 с.
  93. Akin Arikan. Multichannel Marketing. – М.: , 2008. – 288 с.
  94. Carl McDaniel Jr. Contemporary Marketing Research with Software 3.5 (Data Sets for the comprehensive Cases and PCs), Package. – М.: , 1999. – 896 с.
  95. Tankut Pacac?. The Philosophy of Advanced-Level Marketing: The significance of CRM- Customer Relations Management in terms of marketing, consumer behaviors. – М.: , 2011. – 80 с.
  96. Bilal Haidar. Professional ASP.NET 3.5 Security, Membership, and Role Management with C# and VB. – М.: , 2008. – 936 с.
  97. D GOOKIN. Gookin: Hard Disk Management With ?ms–dos? (r) & Pc–dos (r) (pr Only). – М.: , 1987. – 318 с.
  98. Douglas J. Dalrymple. Student User?s Guide to accompany Sales Management Simulation Software. – М.: , 2004. – 144 с.
  99. Murray Cantor. Object–Oriented Project Management with UML. – М.: , 1998. – 368 с.
  100. Dorothy Marcic. Managing with the Wisdom of Love. – М.: , 1997. – 156 с.
  101. Gilbert Held. LAN Management with SNMP and RMON. – М.: , 1996. – 372 с.
  102. Ruth K. Witkin. Personal Money Management With Appleworks. – М.: , 1986. – 418 с.
  103. Jack Cummings. The Real Estate Investor?s Guide to Cash Flow and Equity Management. – М.: , 2006. – 240 с.
  104. Ken Schwaber. Agile Project Management with Scrum. – М.: , 2004. – 192 с.
  105. William F. Samuelson. Managerial Economics, with Software 3.5, Shrinkwrapped Package. – М.: , 2002. – 874 с.
  106. Sigmund G. Ginsburg. Managing with Passion. – М.: , 1996. – 254 с.
  107. Eric Verzuh. Fast Forward MBA in Project Management with Microsoft Project 98 120 Trial Edition Set. – М.: , 2001. – 352 с.
  108. JC Quintana. Speaking Frankly About Customer Relationship Management. – М.: Книга по Требованию, 2015. – 246 с.
  109. Dr. Nedunuri Rama Mohan Prakash. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  110. Kundan Bora. Cerebral Stroke: Pathaphysiology and it's Management with Herbal Drugs. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  111. Ramune Jacobsen. Barriers to cancer pain management with opioids. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
  112. K. Vijayakumar,Balasiddamuni Pagadala and G. Mokesh Rayalu. Statistical Models for Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
  113. Taranjit Samra. Medical Device Software. – М.: Scholars' Press, 2013. – 212 с.
  114. Ahmad Raza Khan. Collaborative Web Based Project Management Software. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
  115. Mohammad Sadegh Ghasemi. Improving Customer Knowledge Management through online games. – М.: LAP Lambert Academic Publishing, 2011. – 132 с.
  116. Viktor Nekvapil. Data Mining in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  117. Randa Al-Khaldi. Inconsistency Management in Software Functional Requirements. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
  118. Zeljko Stojanov. Software change management methods improvement. – М.: LAP Lambert Academic Publishing, 2012. – 276 с.
  119. VIKAS GAUTAM. CUSTOMER RELATIONSHIP MANAGEMENT IN LIC. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
  120. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  121. Shantanu Das. Selected Topics in Management with examples from the Food Industry. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
  122. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  123. Pujari V.C.S.M.R. Customer Relationship Management in Service Sector. – М.: LAP Lambert Academic Publishing, 2011. – 236 с.
  124. N.Gladson Nwokah. Delivery Customer Experience Management. – М.: LAP Lambert Academic Publishing, 2012. – 148 с.
  125. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
  126. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  127. Frank Kojo Kuranchie. Customer Retention and Relationship Management. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  128. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
  129. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
  130. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
  131. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
  132. Theophile Bindeoue Nasse. The Place of Internal Equity in Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
  133. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
  134. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
  135. Maya Kaner and Reuven Karni. Project Knowledge Management with Hierarchical Case Retrieval Networks. – М.: LAP Lambert Academic Publishing, 2011. – 208 с.
  136. Basit Aziz. Improving Project Management with Lean Thinking. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  137. Sarika Sharma and D P Goyal. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2010. – 252 с.
  138. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
  139. Hsiao-Fan Wang and Wei-Kuo Hong. Managing Customer Profitability in a Saturated and Competitive Market. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
  140. Debra Bay-Borelli. Integrating Management with Instruction:. – М.: LAP Lambert Academic Publishing, 2012. – 224 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Временный партнер. интервью с К. Дмитриевым, управляющим директор фонда прямых инвестиций Delta Private Equity Partners - материнской компании DRF. Н. Бендина, "Риск-менеджмент", № 7-8, июль-август 2007.
  2. BUSINESS PROCESS MANAGEMENT: система для руководителя. А. Крючкова, "Финансовая газета. Региональный выпуск", № 24, июнь 2005.
  3. Построение системы мотивации по технологии BUSINESS UNIT MANAGEMENT. В. Лунин, "Финансовая газета. Региональный выпуск", № 16, апрель 2005.
  4. Business performance management: источники эффективности. О. Духонина, П. Горянский, "Финансовая газета. Региональный выпуск", № 20, май 2004.
  5. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г.
  6. Health management: совершенствуем здоровый образ работы. С. Царенко, "Кадровик.ру", N 5, май 2012 г.
  7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  9. Lifestyle management и консьерж-сервис. А.И. Гусев, "Банковский ритейл", N 1, I квартал 2012 г.
  10. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
  11. Business Intelligence и Business Performance Management: основные термины и концепции. Ю.В. Амириди, "Управление в кредитной организации", N 5, сентябрь-октябрь 2011 г.
  12. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
  13. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
  14. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
  15. Мотивируйте людей на работу, а не на преданность. интервью с Д.  Кленовым, партнером UFG Wealth Management. "Управление персоналом", N 14, июль 2010 г.
  16. Зачетная реструктуризация долга: институт DEBT-FOR-EQUITY SWAP в России". интервью с М. Григорьевым, старшим юристом корпоративной практики юридической фирмы "Вегас-Лекс". О. Бодрягина, "эж-ЮРИСТ", № 3, январь 2010.
  17. Business performance management: современный взгляд. Д. Исаев, "Финансовая газета", № 10, 11, март 2009.
  18. Директора заблудились между governance и management. А. Верников, "Банковское обозрение", № 8, август 2008.
  19. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.

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Таня, 20.01
Добрый день Юлия. Я работу получила, спасибо большое (мне работа очень понравилась, вы гений :) ) Напишу вам результат после проверки ее моим руководителем. Спасибо.