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Лучшие результаты

  1. Jim Newell. Using Online Marketing Tools...To Market Your Offline Business: 4 Essential Tools To Help You Find New Customers and Retain Your Existing One's Longer. – М.: , 2012. – 100 с.
  2. Lloyd C. Finch. Telephone Courtesy & Customer Service (Fifty-Minute Series.). – М.: , 0. – 0 с.
  3. Jerome A. Colletti, Mary S. Fiss. Compensating New Sales Roles : How to Design Rewards That Work in Today's Selling Environment. – М.: , 0. – 0 с.
  4. Dennis Becker, Paula Borkum Becker. Customer Service and the Telephone. – М.: , 0. – 0 с.
  5. Gary Heil, Tom Parker, Deborah C. Stephens. One Size Fits One : Building Relationships One Customer and One Employee at a Time. – М.: , 0. – 0 с.
  6. Jeannie Davis, Pat Landaker. Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service. – М.: , 0. – 0 с.
  7. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
  8. Career Solutions Training Group. Quick Skills: Customer Service: Learner Guide. – М.: , 0. – 0 с.
  9. Wendy Leebov. Telephone Skills for Professionals in Health Care. – М.: , 0. – 0 с.
  10. Hamish Pringle, William Gordon. Brand Manners: How to Create the Self Confident Organization to Live the Brand. – М.: , 0. – 0 с.
  11. Doc Morey. Phone Power: Increase Your Effectiveness Every Time You're on the Telephone. – М.: , 0. – 0 с.
  12. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  13. Raik Stolletz. Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems). – М.: , 2003. – 0 с.
  14. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
  15. Terry Taylor. Residential Integrator's Customer Relations (Residential Integration). – М.: , 2006. – 144 с.
  16. Nancy Friedman. How to Get Your Customers Swearing by You, Not at You. – М.: , 2008. – 154 с.
  17. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
  18. Flash Cards. Тематические словосочетания и идиомы (набор карточек). – М.: Антология, 2011. – 1120 с.
  19. Jeffrey Risner. The Evolution of Universal Telephone Service. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
  20. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  21. AKINYELE SAMUEL TAIWO and Mbanefo Chike Chukwunonso. The Role of E-BUSINESS in Optimizing Performance in Nigerian Banks. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  22. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
  23. Aliyu Olayemi Abdullateef. CRM implementation in inbound Contact Center: Issues and Challenges. – М.: LAP Lambert Academic Publishing, 2011. – 160 с.
  24. Flash Cards. Тематические словосочетания и идиомы. Комплект из 1120 карточек. – М.: Антология, 2017. – 1120 с.

Дополнительные результаты

  1. Robert Spector, Patrick D. McCarthy. The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry. – М.: , 2012. – 224 с.
  2. David L. McKee, Don E. Garner, Yosra AbuAmara McKee. Offshore Financial Centers, Accounting Services and the Global Economy. – М.: , 0. – 0 с.
  3. Christine B. N. Chin. In Service and Servitude. – М.: , 0. – 0 с.
  4. Edward D. Gagnon, Gregory D. Ward. The Effective Manager's Handbook for Customer Service Success: 52 Weekly Motivational Tips and Quotes to Help You Improve Your Customer Service Every Day. – М.: , 0. – 0 с.
  5. Anne O. Krueger, Stanford University Center for Research on Economic Development and Po. Economic Policy Reforms and the Indian Economy. – М.: , 0. – 0 с.
  6. World Bank Staff The, World Bank. Global Economic Prospects and the Developing Countries 1998/99 : Beyond Financial Crisis (Annual). – М.: , 0. – 0 с.
  7. Agriculture, and the Envir Joint Minnesota-Padova Conference on "Food, Paolo Caggiati, K. William Easter, Maurizio Canavari. Economic Studies on Food, Agriculture, and the Environment. – М.: , 0. – 0 с.
  8. Maxine Kamin. Customer Service Training. – М.: ASTD Press, 2002. – 212 с.
  9. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
  10. Neville Lake, Kristen Hickey. Customer Service Workbook. – М.: , 0. – 0 с.
  11. Ricardo Ffrench-Davis, United Nations Economic Commission for Latin America and the Caribbean. Financial Crises in "Successful" Emerging Economies. – М.: , 0. – 0 с.
  12. Berkeley, The BRIE-IGCC Economy Project. Tracking a Transformation: E-commerce and the Terms of Competition in Industries. – М.: , 0. – 0 с.
  13. Robert Mitchell Stern, Ga.) World Services Congress 1999 Atlanta. Services in the International Economy (Studies in International Economics). – М.: , 0. – 0 с.
  14. Entrepreneur Magazine, Entrepreneur Mag. Entrepreneur Magazine: Starting an Import/Export Business. – М.: , 0. – 0 с.
  15. Jael Miriam Silliman, Ynestra King, Population, and the Environment Committee on Women. Dangerous Intersections: Feminist Perspectives on Population, Environment, and Development. – М.: , 0. – 0 с.
  16. Energy Policy Forum, Paul Runci Rapporteur, Roger W. Sant, John A. Riggs, the Environment and the Economy Program on Energy, Paul Runci. After Kyoto : Are There Rational Pathways to a Sustainable Global Energy System?. – М.: , 0. – 0 с.
  17. United States Custom Service. Importing Into the United States:. – М.: , 0. – 0 с.
  18. Tapio Reponen. Information Technology Enabled Customer Service. – М.: , 0. – 0 с.
  19. Dennis Becker, Paula Borkum Becker. Customer Service and the Telephone. – М.: , 0. – 0 с.
  20. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
  21. Michael Young. Mastering Customer Service. – М.: , 0. – 0 с.
  22. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
  23. William B. Martin. Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer. – М.: Crisp Learning, 2000. – 120 с.
  24. Ifip Tc3, Ethical, and Cognitive I Wg3.1&3.2 Open Conference on Social, Tom J. Van Weert, Robert K. Munro, Tom J. Van Weert. Informatics and the Digital Society: Ifip Tc3/Wg3.1&3.2 Open Conference on Social, Ethical, and Cognitive Issues of Informatics and Ict, July 22-26, 2 ... l Federation for Information Processing, 244). – М.: , 0. – 0 с.
  25. Christoph Bussler, Rick Hull, Sheila McIlraith, Maria E. Orlowska, Barbara Pernici, Jian Yang. Web Services, E-Business, and the Semantic Web. – М.: , 0. – 0 с.
  26. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
  27. Tom Borg. Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable. – М.: , 2004. – 0 с.
  28. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
  29. David L. Goetsch. Effective Customer Service: Ten Steps for Technical Professions (NetEffect). – М.: , 2003. – 0 с.
  30. Darryl S. Doane. 50 Activities for Achieving Excellent Customer Service. – М.: , 2003. – 0 с.
  31. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
  32. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
  33. Aspatore Books. Inside the Minds: Buying a Franchise--Industry Insiders from AAMCO Transmissions, Auntie Anne?s Inc., & More on Identifying Opportunities and Chartering Successful Businesses. – М.: , 2004. – 0 с.
  34. Elaine K. Harris. Customer Service: A Practical Approach (4th Edition). – М.: , 2006. – 192 с.
  35. National Center on Education and the Economy. Tough Choices or Tough Times: The Report of the New Commission on the Skills of the American Workforce. – М.: , 2006. – 208 с.
  36. Ande the Office Venus. The Temporary Employee's Handbook: A Guide to Success. – М.: , 2008. – 196 с.
  37. Mario Martinez, Bob Hobbi. Building a Customer Service Culture: The Seven ServiceElements of Customer Success (HC). – М.: , 2008. – 124 с.
  38. United Nations. Economic and Social Commission for Asia and the Pacific. Statistical Yearbook For Asia And The Pacific 2007 (Statistical Yearbook for Asia and the Pacific/Annuaire Statistique Pour L'asie Et Le Pacifique). – М.: , 2008. – 189 с.
  39. United Nations. Economic and Social Commission for Asia and the Pacific. Eco-efficiency: A Practical Path to Sustainable Development, a Reference for Eco-efficiency Partnership in North-east Asia (Economic and Social Commision for Asia and the Pacific). – М.: , 2008. – 80 с.
  40. United Nations. Economic and Social Commission for Asia and the Pacific. Climate Change Action in Asia and the Pacific: Lessons Learned and Policy Implications - a Guide to Clean Development Mechanism Projects Related to Municipal Solid Waste Management. – М.: , 2008. – 52 с.
  41. United Nations. Economic and Social Commission for Asia and the Pacific. Transport and Communications Bulletin for Asia and the Pacific: Container Transportation by Railways (Economic and Social Commission for Asia and the Pacific). – М.: , 2008. – 126 с.
  42. United Nations. Economic and Social Commission for Asia and the Pacific. Enhancing Pacific Connectivity: The Current Situation - Opportunities for Progress. – М.: , 2008. – 96 с.
  43. United Nations Economic Commission for Latin America and the Caribbean. Latin America and the Caribbean in the World Economy 2006: 2007 Trends. – М.: , 2008. – 194 с.
  44. Egil J. Skorstad and Helge Ramsdal. Flexible Organizations and the New Working Life. – М.: , 2009. – 288 с.
  45. Stephen Coscia. Customer Service Over the Phone. – М.: , 2010. – 143 с.
  46. Jacob and Wilhelm Grimm. The Elves and the Shoemaker. – М.: Ladybird Books Ltd, 2011. – 24 с.
  47. The Emirates Center for Strategic Studies and Research. The Information Revolution and the Arab World: Its Impact on State and Society. – М.: I. B. Tauris, 1998. – 236 с.
  48. Economics, and the Environment The H. John Heinz III Center for Science. The State of the Nation's Ecosystems 2008: Measuring the Land, Waters, and Living Resources of The United States. – М.: , 2008. – 300 с.
  49. Ami Pedahzur. The Israeli Secret Services and the Struggle Against Terrorism. – М.: , 2010. – 232 с.
  50. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
  51. Edited by Grainne de Burca and Joanne Scott. The EU and the WTO. – М.: , 2011. – 352 с.
  52. Edited by Dr Christopher Heath and Professor Kung-Chung Liu. Copyright Law and the Information Society in Asia. – М.: , 2011. – 302 с.
  53. Edited by Lilian Edwards and Charlotte Waelde. Law and the Internet - Third Edition. – М.: , 2011. – 708 с.
  54. Edited by Cosmo Graham and Fiona Smith. Competition, Regulation and the New Economy. – М.: , 2011. – 256 с.
  55. Edited by Philip Havers and Rosalind English. An Introduction to Human Rights and the Common Law. – М.: , 2011. – 304 с.
  56. Edited by John Lowry and Rod Edmunds. Environmental Protection and the Common Law. – М.: , 2011. – 288 с.
  57. Jennifer Temkin and Barbara Krahe. Sexual Assault and the Justice Gap: A Question of Attitude. – М.: , 2011. – 258 с.
  58. Edited by Paul Raffield and Gary Watt. Shakespeare and the Law. – М.: , 2011. – 312 с.
  59. Steve Greenfield, Guy Osborn and Peter Robson. Film and the Law. – М.: , 2011. – 392 с.
  60. Edited by Charles Rickett and Graeme Austin. International Intellectual Property and the Common Law World. – М.: , 2011. – 368 с.
  61. Edited by Lilian Edwards and Charlotte Waelde. Law and the Internet. – М.: , 2011. – 434 с.
  62. Anne Barlow, Simon Duncan, Grace James and Alison Park. Cohabitation, Marriage and the Law. – М.: , 2011. – 170 с.
  63. Edited by Peter Odell and Chris Willett. Global Governance and the Quest for Justice - Volume III. – М.: , 2011. – 174 с.
  64. Edited by Peter Robson and Asbjorn Kjonstad. Poverty and the Law. – М.: , 2011. – 256 с.
  65. Peter Robson and Asbjorn Kjonstad. Poverty and the Law. – М.: , 2011. – 256 с.
  66. Edited by Eilis Ferran and Charles Goodhart. Regulating Financial Services and Markets in the 21st Century. – М.: , 2011. – 352 с.
  67. Edited by Benjamin J Richardson, Shin Imai and Kent McNeil. Indigenous Peoples and the Law. – М.: , 2011. – 446 с.
  68. Andrew Harding and Peter Leyland. The Constitutional System of Thailand. – М.: , 2011. – 280 с.
  69. Edited by Judy Fudge and Rosemary Owens. Precarious Work, Women, and the New Economy. – М.: , 2011. – 432 с.
  70. Edited by Judy Fudge and Rosemary Owens. Precarious Work, Women, and the New Economy. – М.: , 2011. – 432 с.
  71. Edited by Christian Joerges and Josef Falke. Karl Polanyi, Globalisation and the Potential of Law in Transnational Markets. – М.: , 2011. – 522 с.
  72. Edited by Grainne de Burca and Joanne Scott. The EU and the WTO. – М.: , 2011. – 352 с.
  73. Edited by Katja S. Ziegler, Denis Baranger and Anthony W. Bradley. Constitutionalism and the Role of Parliaments. – М.: , 2011. – 284 с.
  74. Stephen Day and Jo Shaw. Transnational Political Parties and the European Constitution. – М.: , 2011. – 224 с.
  75. The Rt Hon Lord Irvine of Lairg PC, QC. Human Rights, Constitutional Law and the Development of the English Legal System. – М.: , 2011. – 391 с.
  76. Janelle Barlow. Branded Customer Service: The New Competitive Edge. – М.: , 2011. – 368 с.
  77. GeniusDV and the AGI Creative Team. Final Cut Pro® Portable Genius. – М.: , 2008. – 272 с.
  78. Custom Gruetzne. Custom Alzheimer?s – The Complete Guide for Families & Loved Ones. – М.: , 1998. – 320 с.
  79. Kaori and the Lizard King Audio Pack (Scholastic ELT Readers) (Scholastic ELT Readers). Kaori and the Lizard King Audio Pack (Scholastic ELT Readers) (Scholastic ELT Readers). – М.: , 2006. – 32 с.
  80. Las Vegas. – М.: Дорлинг Киндерсли, 2010. – 208 с.
  81. Pavlovsk: The Palace and the Park. Pavlovsk: The Collections (комплект из 2 книг). – М.: Alain de Gourcuff Editeur, 1993. – 480 с.
  82. Mitao Ohga and Sudath Chaminda Siriwardane. Fatigue Life of Steel Structures under Service and Ultimate Loadings. – М.: LAP Lambert Academic Publishing, 2011. – 176 с.
  83. Hany Ammar and Fawzy Samuel. Casting Imperfections and the Fatigue Life of Al-Si Casting Alloys. – М.: LAP Lambert Academic Publishing, 2009. – 132 с.
  84. Hardik Joshi and Sanjay Oza. Enhancement in Predictive Dialer for Automatic Call Distribution. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
  85. Fardokht Nassiri,Afagh Malek and Maryam Mohammadi. The role of aggregate planning in supply chain. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  86. Monica K. Varner and J. David Knottnerus. American Golf and the Development of Civility. – М.: LAP Lambert Academic Publishing, 2010. – 172 с.
  87. Crystal Munthree and Nompumelelo Nzimande. Life Transitions of Young Women and the Influence of Older Sisters. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
  88. Mohammad A. M. Wadaan,Abdelrahim Antar Abdelrahman Mady and Naved Ahmad. Innovative Technology Based Library Services. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
  89. Gladys Mwebaza and Rebecca Nyonyintono. A Review of FALPs and the empowerment of women in Uganda. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
  90. Yewunetu Malefia,Tadesse Ayele and Belaynew Taye. Utilization Of Maternal Heath Care Services And Associated Factors. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  91. Zahra Sadighzadeh and Victor M. Tuset. Otolith Atlas from the Persian Gulf and the Oman Sea Fishes. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
  92. Ghanshyam Nath Jha,T. A. Qureshi and Debajit Sarma. The Feed Additive and the Fish. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  93. Kemnasom Okecha and Cecil Seethal. Regime Politics and Service Delivery: The Cape Town Unicity Council Area. – М.: LAP Lambert Academic Publishing, 2011. – 188 с.
  94. Kirti Avishek and Abhinav Thakur. Forest Ecosystem Services and Valuation. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
  95. Anil K Dwivedi,Malvika Srivastava and Vashist N Pandey. Biotic Potential and the Abiotic Stress. – М.: LAP Lambert Academic Publishing, 2011. – 416 с.
  96. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
  97. Nimai Chand Saha and Nirmalendu Pal. Comparative Study of College Library Services in the Digital Age. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
  98. Julie Franck,Abigail Samuelsen and Lalah Punah Sitez. Human Development and the One-Child Policy. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  99. Fatih Seyhanoglu and Rachael M. Rudolph. Islam and the Continuing Rise of Islamophobia. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
  100. AKWEN GABRIEL and ORTINDI BONIFACE. THE AFRICAN UNION AND THE CHALLENGES OF REGIONAL INTEGRATION IN AFRICA. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
  101. Giulia Ganzetti,Anna Campanati and Annamaria Offidani. Inflammatory bowel diseases and the skin: a monography. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
  102. Ahmad Mohammad Bello,Anaja Peter O. and Bakari A. Girei. Microalbuminuria and The Risk Factors in Diabetics of Northern Nigeria. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  103. Seshananda Sanjel,Nitish Mudwari and Ajay Risal. Utilization of Health Care Services and Their Determinants. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
  104. Elisa Stevanato,Gaetano Zanghirati and Carlo Filippi. Biobjective combinatorial optimization and the TSP with profits. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
  105. Amartya Saha and Anurag Gupta. Medical Profession and the Consumer Protection Act, 1986. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
  106. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
  107. Selvi Ganesh. Transportation Services and the World Trade Organisation. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
  108. Mah-e-Bushra Asghar and Rubina Bhatti. Marketing of Library and Information Services and Products. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
  109. Mashele Rapatsa and Gaedupe Makgato. Labour Law And The Constitution. – М.: LAP Lambert Academic Publishing, 2012. – 140 с.
  110. Phillip Potgieter and Linda Mayoyo. Fear of crime and the role of the police. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
  111. Christopher Ntau. Medical Careers and the Botswana Health Care System. – М.: LAP Lambert Academic Publishing, 2010. – 296 с.
  112. Arik Friedman,Ran Wolff and Assaf Schuster. Embedding Privacy in Data Mining. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
  113. Seyyed Mohsen Hashemi and Mohammadreza Razzazi. Global Village Services as the Future of Electronic Services. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
  114. Jungsub Lee and Youngsun Kwon. SaaS and the Performance of SMEs. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
  115. Rajesh Lekhwar,Harikesh Maurya and Sarita Lekhwar. Conception of Computer Fundamental and Its Inspiration. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
  116. Denum Abeysekera and Catrin Davidson. The good and the gratis. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
  117. Madiha Ijaz and Wasif Siddiqi. Impact of Trade in Services on Employment. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
  118. Dr. K. C. Mishra and Mary Metilda J. The Retail Investor and The Mutual Fund Industry in India. – М.: LAP Lambert Academic Publishing, 2010. – 60 с.
  119. Dagmar Skodova Parmova. Evaluation of state operated services and economy competitiveness. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
  120. Chukwuma Dim and Gideon Ndubuisi. The Giant and the Warrior King. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
  121. Juan de Dios Mattos and Shoichi Ito. Macroeconomic adjustments and the agriculture. – М.: LAP Lambert Academic Publishing, 2011. – 232 с.
  122. AKINYELE SAMUEL TAIWO and Mbanefo Chike Chukwunonso. The Role of E-BUSINESS in Optimizing Performance in Nigerian Banks. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
  123. S. Rita and V. Ganesan. Quality Enhancements In Prime Service Sectors. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
  124. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
  125. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
  126. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
  127. Amel M. Mubarak,Ali A. Salih and Khalid H. A. Siddig. Economic Policies and the Irrigated Agriculture in Sudan. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
  128. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с.
  129. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
  130. Yannis Hatzikian and Vasileia Ninni. Innovation Indexes and the Women Entrepreneurship: Greece as Example. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
  131. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
  132. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
  133. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
  134. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
  135. Juan-Carlos Ferrer. Pricing Bundles of Products and Services in the High-Tech Industry. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
  136. Peter W. Murathimme Mburu. Values-based Urban Services for the Poor. – М.: LAP Lambert Academic Publishing, 2011. – 360 с.
  137. Faustino Taderera and Zebert Mahachi. Customs Practice and Documentation. – М.: LAP Lambert Academic Publishing, 2010. – 664 с.
  138. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
  139. Ethel Rompilla and The New York School of Interior Design. Color for Interior Design. – М.: , 2005. – 224 с.
  140. Judith Choate and The French Culinary Institute. Fundamental Techniques of Classic Pastry Arts, The. – М.: , 2009. – 496 с.

Лучшие результаты

Ничего не найдено

Дополнительные результаты

  1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
  2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
  3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
  4. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
  5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
  6. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
  7. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
  8. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
  9. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
  10. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
  11. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
  12. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
  13. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
  14. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
  15. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
  16. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
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  19. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
  20. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
  21. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.

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Наталья
Здравствуйте, Марина! На днях я защитила диплом после вашего сопровождения на оценку "хорошо". Не без Вашей помощи. :) Спасибо! Желаю успехов в работе!!!