Результаты поиска

Лучшие результаты

1. Linda McKinnon. Customizing and Upgrading Linux. – М.: , 2002. – 304 с.
   

Дополнительные результаты

1. Ken Jennings and Heather Hyde. The Greater Goal: Connecting Purpose and Performance. – М.: , 2012. – 184 с.
   
2. Jim Newell. Using Online Marketing Tools...To Market Your Offline Business: 4 Essential Tools To Help You Find New Customers and Retain Your Existing One's Longer. – М.: , 2012. – 100 с.
   
3. Terry Lydon, Mitchell Levy. # SUCCESSFUL CORPORATE LEARNING tweet Book01: Profitable Training by Optimizing Your Customer and Partner Education Organization. – М.: , 2012. – 114 с.
   
4. Mr Otoabasi Umonting. How To Use Freebies To Connect With Your Customers And Grow Your Business: What Giving Can Do For You And Your Business (Volume 74). – М.: , 2012. – 86 с.
   
5. Frank Eliason. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques. – М.: , 2012. – 216 с.
   
6. Chip R. Bell and Heather Shea-Schultz. Dance Lessons: Six Steps to Great Partnership in Business and Life. – М.: , 2012. – 316 с.
   
7. Jerry Acuff, Wally Wood. The Relationship Edge in Business : Connecting with Customers and Colleagues When It Counts. – М.: , 2004. – 0 с.
   
8. Lior Arussy. The Experience! How to Wow Your Customers and Create a Passionate Workplace. – М.: CMP Books, 2002. – 128 с.
   
9. Roger J. Dow. Turned On : Eight Vital Insights to Energize Your People, Customers, and Profits. – М.: , 0. – 0 с.
   
10. Ken Smith. Pay Attention! I'm Your Customer ... and the Reason You're in Business. – М.: , 0. – 0 с.
    
11. Matthias Holweg, Frits K. Pil. The Second Century: Reconnecting Customer and Value Chain through Build-to-Order; Moving beyond Mass and Lean Production in the Auto Industry. – М.: , 0. – 0 с.
    
12. Wayne C. Burkan. Wide-Angle Vision: Beat Your Competition by Focusing on Fringe Competitors, Lost Customers, and Rogue Employees. – М.: , 0. – 0 с.
    
13. Michael D. Basch. Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day. – М.: FT Press, 2003. – 0 с.
    
14. United Nations Conference on Trade and D. African Development in a Comparative Perspective. – М.: , 0. – 0 с.
    
15. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Value Profit Chain : Treat Employees Like Customers and Customers Like Employees. – М.: , 0. – 0 с.
    
16. Gary Heil, Tom Parker, Deborah C. Stephens. One Size Fits One : Building Relationships One Customer and One Employee at a Time. – М.: , 0. – 0 с.
    
17. Jeffrey J. Fox. How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients. – М.: Hyperion, 2000. – 192 с.
    
18. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
    
19. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с.
    
20. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с.
    
21. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
    
22. Terry, Ph.D Riley, Terry Riley. C.H.A.R.M. School: Lessons in Customer Hostility and Rage Management. – М.: , 0. – 0 с.
    
23. Doug Malouf. How to KISS and Keep Your Customers. – М.: , 0. – 0 с.
    
24. Harry Alder. Mind to Mind Marketing: Communicate With your Customers and Create a 'Segment of One'. – М.: , 0. – 0 с.
    
25. Harry Washburn, Kim Wallace. Why People Don't Buy Things: Five Proven Steps to Connect with Your Customers and Dramatically Increase Your Sales. – М.: , 0. – 0 с.
    
26. Garth Hallberg. All Consumers Are Not Created Equal: The Differential Marketing Strategy for Brand Loyalty and Profits. – М.: John Wiley and Sons, Ltd, 1995. – 340 с.
    
27. Charles V. Breakfield, Roxanne E. Burkey. Managing Systems Migrations and Upgrades : Demystifying the Technology Puzzle. – М.: , 0. – 0 с.
    
28. Local Enterprises in the Global Economy: Issues of Governance and Upgrading. – М.: , 2004. – 0 с.
    
29. The Customer Centric Enterprise : Advances in Mass Customization and Personalization. – М.: , 2003. – 0 с.
    
30. Daniel, M.D. Farb. Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want. – М.: , 2004. – 0 с.
    
31. Daniel, M.D. Farb. Reorganizing for Customer and Patient Care Manual and CD: Change Management, Corporate Culture, and Organizational Structure in Healthcare Organizations, ... Quality Management in Their Organization. – М.: , 2004. – 0 с.
    
32. T. Scott Gross. Positively Outrageous Service: How to Delight and Astound Your Customers and Win Them for Life. – М.: Kaplan Publishing, 2004. – 224 с.
    
33. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
    
34. Mass Customization: Challenges and Solutions (International Series in Operations Research & Management Science). – М.: , 2006. – 304 с.
    
35. Steve W. Martin. Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy. – М.: , 2006. – 384 с.
    
36. Robert Christie Mill. Restaurant Management: Customers, Operations, and Employees. – М.: Prentice Hall, 2006. – 464 с.
    
37. Mary Bosrock. European Business Customs & Manners: A Country-by-Country Guide to European Customs and Manners. – М.: , 2006. – 496 с.
    
38. Jeanette S. Martin and Lillian H. Chaney. Global Business Etiquette: A Guide to International Communication and Customs. – М.: Praeger Publishers, 2006. – 188 с.
    
39. Abaete de Azevedo, Ricardo Pomeranz. Customer Obsession: How to Acquire, Retain, and Grow Customers in the New Age of Relationship Marketing. – М.: , 2008. – 240 с.
    
40. Ibp Usa. Mexico Customs and Trade Regulations Handbook (World Business, Investment and Government Library) (World Business, Investment and Government Library). – М.: , 2008. – 300 с.
    
41. Ibp Usa. EU Customs and Trade Regulations Guide (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
42. Ibp Usa. Central African Customs and Economic Union (UDEAC) Business Law Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
43. Ibp Usa. Dominica Customs and Trade Regulations Handbook (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
44. Debbie Gilliland, Alison Maguire. Managing Corporate and Business Relationships: Bank / Customer Relationships. – М.: , 2008. – 250 с.
    
45. Simon Hazeldine, Chris J Norton. Bare Knuckle Customer Service: how to deliver a knockout customer experience and hammer the competition. – М.: , 2008. – 176 с.
    
46. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
47. Leland Harden, Bob Heyman. Digital Engagement: Internet Marketing That Captures Customers and Builds Intense Brand Loyalty. – М.: , 2009. – 256 с.
    
48. Entrepreneur Press and Lynie Arden. Start Your Own E-Business, 2nd Edition (Start Your Own). – М.: , 2009. – 263 с.
    
49. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
50. Jesse Feiler. Get Rich with Apps!: Your Guide to Reaching More Customers and Making Money Now. – М.: , 2010. – 240 с.
    
51. Charles Breakfield. Managing Systems Migrations and Upgrades. – М.: , 2010. – 320 с.
    
52. Dave Gray, Sunni Brown and James Macanufo. Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers. – М.: O'Reilly Media, 2011. – 290 с.
    
53. Michael Fuchsle, Matthias Zierke. SAP CRM WebClient Customizing and Development. – М.: SAP Press, 2009. – 350 с.
    
54. David Shapiro. Old Electrical Wiring: Evaluating, Repairing, and Upgrading Dated Systems. – М.: , 2010. – 352 с.
    
55. Ian Sinclair. Build And Upgrade Your Own Pc. – М.: , 2010. – 344 с.
    
56. Robert Thompson. Repairing and Upgrading Your PC. – М.: , 2006. – 448 с.
    
57. Stuart Emmett. Excellence in Warehouse Management: How to Minimise Costs and Maximise Value. – М.: John Wiley and Sons, Ltd, 2005. – 314 с.
    
58. Matthias Holweg. Second Century – Reconnecting Customer and Value Chain through Build–to–Order. – М.: , 2004. – 272 с.
    
59. Linda McKinnon. Installing and Administering Linux. – М.: , 2002. – 544 с.
    
60. Linda McKinnon. Customizing and Upgrading Linux. – М.: , 2002. – 304 с.
    
61. Bob Hepple, Mary Coussey and Tufyal Choudhury. Equality: A New Framework. – М.: , 2011. – 144 с.
    
62. Edited by Tomer Broude and Yuval Shany. Multi-Sourced Equivalent Norms in International Law. – М.: , 2011. – 352 с.
    
63. Peter Ellinger and Dora Neo. The Law and Practice of Documentary Letters of Credit. – М.: , 2011. – 474 с.
    
64. Edited by Belinda Brooks-Gordon, Fatemeh Ebtehaj, Jonathan Herring, Martin Johnson and Martin Richar. Death Rites and Rights. – М.: , 2011. – 322 с.
    
65. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
66. Robert Bacal. If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber. – М.: , 2011. – 188 с.
    
67. Matthias Holweg. Second Century – Reconnecting Customer and Value Chain Through Build–to–Order. – М.: , 2005. – 256 с.
    
68. Trish Stott and Rod Revell. Highly Recommended: English for the Hotel and Catering Industry: Pre-Intermediate Student's Book 1. – М.: Oxford University Press, 2012. – 112 с.
    
69. Temesgen Garoma,Daniel Kitaw and Carlo Rafele. Supply Chain Integration Dynamics In Today’s Manufacturing Industry. – М.: LAP Lambert Academic Publishing, 2012. – 256 с.
    
70. A.K.M. Zami-ur Rahman and Mohammad Reza Hesamzadeh. The TC-PSI Indicator for Market Power Analysis. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
    
71. Tadrash Shah,Neel Patel and Nishidh Chavda. Cluster Computing Using MPI Paradigm. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
72. Maged A. Esmail and Habib Fathallah. Physical Layer Monitoring of Passive Optical Networks. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
73. Fahd Hashiesh,M. M. Mansour and Hossam E. Mostafa. Wide Area Monitoring, Protection and Control. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
74. Danish Arain,Adnan Akram and Mohammad Shoaib Akbar. Study of Techniques of Winding Good Quality Yarn Package. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
75. Kofi Agyekum,Joshua Ayarkwa and Emmanuel Adinyira. Minimizing Materials Wastage at the Construction Stage of a Project. – М.: LAP Lambert Academic Publishing, 2012. – 208 с.
    
76. Mudasir Bhat and Amrood Bhat. Sociological Study of Bakerwals of Jammu & Kashmir. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
77. Saadia Samar and Suparna Majumdar Kar. Marriage Among Sunni Muslims. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
    
78. Robina Kausar and Saira Akhtar. Factors Affecting Poverty Status Of Landless and Peasant Women. – М.: Scholars' Press, 2014. – 96 с.
    
79. Sobia Sattar and Mueen Uddin. First Coffee Cup on Husbands Corner. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
80. Clarissa Tanurahardja and Alva Erwin. The Power Of Twitter To Perform Innovative CRM. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
81. Vincent Wee Eng Kim,Vivien Wee Mui Eik and Thinavan Periyya. Transforming Digital Information. – М.: Scholars' Press, 2013. – 52 с.
    
82. Joyce N. Matogo. Gender Based Customs and Sexual Practices. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
    
83. Qazi Shahed Iqbal and Khondaker Mohammod Shariful Huda. Integrated Water Resources Planning and Management. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
84. Md. Nazrul Islam and Repon Mahmud. Mitigation and Adaptation Strategies of Cyclones in Bangladesh. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
85. Faheema Kalsoom and Bahadar. Nawab Khattak. Water, sanitation and related health problems in Chitral, Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
86. Almoataz Y. Abdelaziz,Said F. Mekhamer and Mohamed H. Nada. Voltage Control of Radial Distribution Networks. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
87. Arafat Ahmed Bhuiyan and A.K.M. Sadrul Islam. Heat Exchanger Design. – М.: LAP Lambert Academic Publishing, 2011. – 120 с.
    
88. Ayesha Sarfaraz and Asir Ajmal. Customer Service in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
89. Samsudin Wahab and Abdullah Yahya Moqbel Ahmed. Quality Information Delivery in Supply Chain Information Performance. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
90. Irma Shyle and Vjollca Hysi. Brand equity dimensions of mobile phone to Albanian consumers. – М.: LAP Lambert Academic Publishing, 2015. – 96 с.
    
91. Swati Sharma and Alok Sharma. Genetics and Periodontal Disease. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
92. Manan Doshi and Jayant Ambulgekar. Bone Grafts in Periodontics. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
    
93. Joseph Bemani,Gumisai Jacob Gutu and Moses Nyakuwanikwa. Ways of Curbing Tax Evasion in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
94. Simon Sandall. Custom and Popular Memory in the Forest of Dean, c.1550-1832. – М.: Scholars' Press, 2013. – 384 с.
    
95. Gustavo Santos,Djamel Sadock and Stenio Fernades. Video Streaming Optimization in ADSL Architecture. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
96. Marion Golletz and Pauline Ogheden. Customer Returns In E-Commerce. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
97. Ankush Khere,Mayur Patankar and Klesh Shrirame. Proposed Gateway Architecture for an E-Payment System. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
98. Gunasekar Kumar and Anirudh Chelikani. Analysis of Security Issues in Cloud Based E-Learning. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
99. Nobert R. Jere,Mamello Thinyane and Alfredo Terzoli. Implementation of a rewards-based negotiation module. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
100. Antonio Mastrosimone,Nicola Mondello and Andrea Timpanaro. Implementation of a Smart Grid Platform using Plug Computer. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
101. Salar Habibi,Mohammad Reza Amin-Naseri and Moez Limayem. Understanding The Use of Technology-Based Self Service. – М.: LAP Lambert Academic Publishing, 2009. – 136 с.
     
102. Matthieu COUPPEY and Ysaline COUPPEY-ROUX. Entrepreneurial and Market Orientations:which relation to performance?. – М.: LAP Lambert Academic Publishing, 2010. – 124 с.
     
103. Ankita D. Kathiriya and Jyoti J. Kachhadiya. Challenges Of Core Banking In Co-operative Bank In India. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
104. Nouman Shafique,Razzaq Athar and Tahir Saeed. Black Box of 3 C’s (Customer, Company & Competitor) In Modern World. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
105. Muhammed Zakir Hossain and Rahat Nawajesh. Relationship Perspectives on Customer Support Service. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
106. Ida Berndtros and Olivia Berggren. Can metrology be value-based?. – М.: LAP Lambert Academic Publishing, 2012. – 380 с.
     
107. Pradeep Kumar and Poorna Chandra Prasad. CRM Practices in Indian Telecommunications. – М.: LAP Lambert Academic Publishing, 2013. – 220 с.
     
108. Ripudaman Singh,Gurkamal Singh and Amandeep Kaur Brea. Indian Consumer Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 68 с.
     
109. Anurag Sharma and Vishal Bishnoi. Economic Feasibility of Implementing e-CRM System. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
110. Thiagarajan Thiruvenkadam and Natarajan Panchanatham. Retail Success. – М.: LAP Lambert Academic Publishing, 2013. – 264 с.
     
111. Nur'Hidayah Che Ahmat,Salleh Mohd Radzi and Mohd Salehuddin Mohd Zahari. Perception of price fairness and customer response behaviors. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
112. Bernd Georg Kriechbaum and Cheng-Chang Lin. Various Stages in Supply Chain Management Evolution. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
     
113. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
114. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
115. Larry Brown and Johnson Wilson Krakah. Link Between Corporate Governance and Corporate Social Responsibility. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
116. Nezal Aghajari and Aslan Amat Senin. Factors Enhancing Customers in Banking System. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
117. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
118. Rajashri Chavan and Sarang Bhola. CRM-A Pathway:A Case Study of Hotel Industry. – М.: LAP Lambert Academic Publishing, 2013. – 152 с.
     
119. Sellappan Balusamy and Somasundaram Vanitha. Rural Consumer Awareness and Behaviour. – М.: LAP Lambert Academic Publishing, 2013. – 248 с.
     
120. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
121. Bede Akorige Atarah and Augustine Awuah Peprah. The Role of Marketing Communication in Student Enrolment. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
     
122. Rohit Bansal and Shafali Nagpal. Social Media Marketing-A Strategic Initiative. – М.: LAP Lambert Academic Publishing, 2014. – 152 с.
     
123. Nakul R. and . Mohan Kumar T. P. Study Of Consumer Behaviour Towards Reliance Trends. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
124. Dr. Pravin Balaraman and Prof Bill Donaldson. Realities of CRM in Multinational Corporation. – М.: LAP Lambert Academic Publishing, 2010. – 336 с.
     
125. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с.
     
126. Faustino Taderera and Zebert Mahachi. The Ultimate Guide to Shipping, Forwarding and Customs Clearing. – М.: LAP Lambert Academic Publishing, 2010. – 692 с.
     
127. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
     
128. Jayaraman Munusamy,Puvaneswary Silvarajoo and Shankar Chelliah. THE EFFECTIVENESS OF ONLINE CUSTOMER RELATIONSHIP MANAGEMENT PRACTICES. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
     
129. Marjorie Delagarde and Jacqueline Baykal. Differentiation strategies in the fashion industry. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
130. Upma Sonik and Devendra Ojha. A study of performance of Microfinance Institutions in India. – М.: LAP Lambert Academic Publishing, 2014. – 80 с.
     
131. T.S. Uma Rani and Natarajan Panchanatham. Customers' Perception towards Marketing Strategies of Commercial Banks. – М.: Scholars' Press, 2014. – 284 с.
     
132. Saleem Falak and Shazia Ilyas. Environmental Management Plan. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
133. N. Ramkumar and T.T. Narendran. Inventory Routing Problems. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
134. Faustino Taderera and Zebert Mahachi. Applied Customs and Shipping Legislation. – М.: LAP Lambert Academic Publishing, 2010. – 652 с.
     
135. Ashok Bantwa and Sumitkumar Acharya. Venture Capital. – М.: LAP Lambert Academic Publishing, 2012. – 232 с.
     
136. Messay Shiibre Eshetu and Semahegn Woldesemaet Kebede. Business Process Reengineering :case On Commercial Bank Of Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
137. Malarkodi M.,Mahendran K. and Bharathi K. Customer Retention Strategies For Promoting The Ioc Xtra Card. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
138. Faustino Taderera and Zebert Mahachi. Customs Practice and Documentation. – М.: LAP Lambert Academic Publishing, 2010. – 664 с.
     
139. Pankaj Kumar Mandal,Sarvesh Kumar and Santosh Kumar. The dynamics of rural livelihood. – М.: LAP Lambert Academic Publishing, 2013. – 100 с.
     
140. Louise Goksoyr and Cecilia Tarnas. A market survey of Passive houses in the western region of Sweden. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
3. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
4. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
5. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
6. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
7. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
8. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
9. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
10. Сегодня виртуализация компьютера, а завтра... персонала?. интервью с С. Белоусовым, генеральным директором компании Parallels, основателем компаний: Acronis, ASP Linux. "Управление персоналом", № 24, декабрь 2008.