Результаты поиска

Лучшие результаты

1. Elisa Casey. Market Services and Concepts to Internal Customers. – М.: , 0. – 0 с.
   
2. Pattie Odgers. The World of Customer Service. – М.: , 2003. – 0 с.
   
3. Tage Skjott-Larsen, Philip B. Schary, Juliana H. Mikkola, Herbert Kotzab. Managing the Global Supply Chain. – М.: , 2007. – 459 с.
   
4. Anca Madar and Nicoleta Andreea Neacsu. Quality management for products and services. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
   
5. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с.
   
6. Afif Hossain and Olena Martynenko. Quality Management. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
   

Дополнительные результаты

1. Tom Trush. The "You" Effect: How to Transform Ego-Based Marketing Into Captivating Messages That Create Customers. – М.: , 2012. – 202 с.
   
2. Robert B. Ingalls. Secrets of Millionaire Super Affiliates: Methods and Strategies To Make Six-Figure Income Online As a Super Affiliate Marketer. – М.: , 2012. – 138 с.
   
3. David C. Swaddling, Charles Phd Miller. Customer Power : How to Grow Sales and Profits in a Customer-Driven Marketplace. – М.: , 0. – 0 с.
   
4. Nina Segal, Eric Kocher. International Jobs: Where They Are and How to Get Them, Sixth Edition. – М.: , 0. – 0 с.
   
5. Ronald L. Krannich. Complete Guide to International Jobs and Careers: Your Passport to a World of Exciting and Exotic Employment. – М.: , 0. – 0 с.
   
6. Culinary Institute of America. Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners. – М.: , 0. – 0 с.
   
7. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с.
   
8. Kim M. Bayne, Kim M. Bayne. Marketing Without Wires: Targeting Promotions and Advertising to Mobile Device Users. – М.: , 0. – 0 с.
   
9. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с.
   
10. Peter Vervest, Al Dunn. How to Win Customers in the Digital World: Total Action or Fatal Inaction. – М.: , 0. – 0 с.
    
11. Douglas Arner, Say H. Goo, Zhongfei Zhou, S. H. Goo, University of Hong Kong Asian Institute of International Financial Law. International Financial Sector Reform: Standard Setting and Infrastructure Development (International Banking, Finance, and Economic Law). – М.: , 0. – 0 с.
    
12. James D. Lenskold. Marketing ROI : The Path to Campaign, Customer, and Corporate Profitability. – М.: McGraw-Hill, 2003. – 256 с.
    
13. Harrison Roth. LEAPS: Long-Term Equity Anticipation Securites: What They Are and How to Use Them for Profit and Protection. – М.: , 0. – 0 с.
    
14. Lloyd Baird, John C. Henderson. The Knowledge Engine: How to Create Fast Cycles of Knowledge-to-Performance and Performance-to-Knowledge. – М.: , 0. – 0 с.
    
15. Gary Heil, Tom Parker, Deborah C. Stephens. One Size Fits One : Building Relationships One Customer and One Employee at a Time. – М.: , 0. – 0 с.
    
16. Lisa Johnson, Andrea Learned. Don't Think Pink: What Really Makes Women Buy -- and How to Increase Your Share of This Crucial Market. – М.: , 0. – 0 с.
    
17. Michael Leboeuf. How to Win Customers and Keep Them for Life: Revised and Updated for the Digital Age. – М.: , 0. – 0 с.
    
18. Robert W Lucas. Customer Service: Skills and Concepts for Success, Student Edition. – М.: , 0. – 0 с.
    
19. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones. – М.: , 0. – 0 с.
    
20. Elisa Casey. Market Services and Concepts to Internal Customers. – М.: , 0. – 0 с.
    
21. Bill Dodds. Managing Customer Value: Essentials of Product Quality, Customer Service, and Price Decisions. – М.: University Press of America, 2003. – 356 с.
    
22. Alan R. Andreasen. Marketing Social Change: Changing Behavior to Promote Health, Social Development, and the Environment. – М.: Jossey-Bass, 1995. – 368 с.
    
23. Thomas C. Egelhoff, Tom Egelhoff. How To Market, Advertise And Promote Your Business Or Service In A Small Town. – М.: , 0. – 0 с.
    
24. Ian H. Gordon. Relationship Marketing : New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever. – М.: John Wiley and Sons, Ltd, 1998. – 336 с.
    
25. Paul S. Richardson. Internet Marketing: Readings and Online Resources. – М.: , 0. – 0 с.
    
26. Donald W. Hendon. Classic Failures in Product Marketing: Marketing Principles Violations and How to Avoid Them. – М.: Quorum Books, 1989. – 206 с.
    
27. Peter Morris. Pocket Guide to Selling Services and Products. – М.: Elsevier Science & Technology Books, 1995. – 96 с.
    
28. Sak Onkvisit, John J. Shaw. International Marketing: Analysis and Strategy, Third Edition. – М.: , 0. – 0 с.
    
29. Science and Modern Agricult International Conference on Biotechnology, Robert E. Evenson, David Zilberman, Vittorio Santaniello, V. Santaniello. Market Development for Genetically Modified Foods. – М.: , 0. – 0 с.
    
30. John A. Quelch, Rohit Deshpande. The Global Market : Developing a Strategy to Manage Across Borders (JOSSEY BASS BUSINESS AND MANAGEMENT SERIES). – М.: , 0. – 0 с.
    
31. Gerald Corbae, Jakob B. Jensen, Dirk Schneider. Marketing 2.0 : Strategies for Closer Customer Relationships. – М.: Springer, 2003. – 152 с.
    
32. Seamus Phan, Ter Hui Peng. Dot ZEN: Practical tips and thoughts on Business, Marketing, PR and Internet from the Diamond Sutra. – М.: , 0. – 0 с.
    
33. Sonya D. Swinton. Star Power: Internet Celebrity : Successful Advertising, Marketing and Promoting to the Entertainment Industry on the Internet. – М.: , 0. – 0 с.
    
34. Carolyn Siegel. Internet Marketing: Foundations and Applications. – М.: , 0. – 0 с.
    
35. Olivia Parr Rud. Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. – М.: , 0. – 0 с.
    
36. Workshop on the Life of a Process Model--From Conception to Action, S. Macchietto, S. P. Asprey. Dynamic Model Development: Methods, Theory and Applications (Computer-Aided Chemical Engineering). – М.: , 0. – 0 с.
    
37. Martin Raymond. Tomorrow People: Future Consumers and How to Read Them. – М.: , 2003. – 0 с.
    
38. Sue Barlow. Sense and Respond : The Journey to Customer Purpose. – М.: , 2005. – 0 с.
    
39. Richard J. Varey. Relationship Marketing : Dialogue and Networks in the E-Commerce Era. – М.: , 2003. – 0 с.
    
40. Tom Borg. Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable. – М.: , 2004. – 0 с.
    
41. Garber Peter. Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points). – М.: , 2004. – 0 с.
    
42. Milan Kratochvil. Growing Modular : Mass Customization of Complex Products, Services and Software. – М.: , 2005. – 0 с.
    
43. James H. Drummond. Marketing's 10 Deadly Sins (and How to Avoid Them). – М.: , 2004. – 0 с.
    
44. Sak Onkvisit. International Marketing: Analysis and Strategy. – М.: , 2004. – 0 с.
    
45. Paul Copley. Marketing Communications Management : Concepts and Theories, Cases and Practices. – М.: , 2004. – 0 с.
    
46. William O Bearden. Marketing: Principles and Perspectives w/ Powerweb, 4/e (Looseleaf). – М.: , 2003. – 0 с.
    
47. Akhil Sahai. Web Services in the Enterprise : Concepts, Standards, Solutions, and Management (Network and Systems Management). – М.: , 2005. – 0 с.
    
48. Andrew Griffiths. 101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones (101 . . . Series). – М.: , 2007. – 256 с.
    
49. R. Passikoff. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers With Your Brand. – М.: , 2006. – 256 с.
    
50. Steve W. Martin. Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy. – М.: , 2006. – 384 с.
    
51. Dr. Rick Brinkman, Dr. Rick Kirschner. Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-to-Please Customer. – М.: , 2005. – 272 с.
    
52. Greg Stielstra. PyroMarketing: The Four-Step Strategy to Ignite Customer Evangelists and Keep Them for Life. – М.: , 2005. – 256 с.
    
53. Jonathan Sutherland and Diane Canwell. Key Concepts in International Business. – М.: Palgrave Macmillan, 2004. – 296 с.
    
54. Jeanette S. Martin and Lillian H. Chaney. Global Business Etiquette: A Guide to International Communication and Customs. – М.: Praeger Publishers, 2006. – 188 с.
    
55. Steven Brakman, Harry Garretsen, Charles Van Marrewijk, Arjen Van Witteloostuijn. Nations and Firms in the Global Economy: An Introduction to International Economics and Business. – М.: , 2006. – 474 с.
    
56. Steven Brakman, Harry Garretsen, Charles Van Marrewijk, Arjen Van Witteloostuijn. Nations and Firms in the Global Economy: An Introduction to International Economics and Business. – М.: , 2006. – 474 с.
    
57. David L Hancock. Guerrilla Marketing for Mortgage Brokers: How to Steal Customers From Your Competition. – М.: , 2004. – 208 с.
    
58. Tom C. Egelhoff. How to Market, Advertise and Promote Your Business or Service in Your Own Backyard. – М.: , 2008. – 272 с.
    
59. Sak Onkvisit. International Marketing: Analysis and Strategy. – М.: , 2008. – 736 с.
    
60. Dave Chaffey, Paul Smith. eMarketing eXcellence, Third Edition: Planning and optimising your digital marketing (Emarketing Essentials). – М.: , 2008. – 528 с.
    
61. Andreas Klossek. Market Entry and Expansion through International Joint Ventures. – М.: , 2008. – 228 с.
    
62. Pasa Saglam. Individualized Newspaper - Theory and Use of Mass Customization: 45 Indicators to Verify Mass Customization as a Suitable Concept for Markets. – М.: , 2008. – 116 с.
    
63. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с.
    
64. Jonathan Street. The Secrets to Succeeding in Network Marketing Offline and Online: How to Achieve Financial Success Selling Network Marketing Products & Services. – М.: , 2008. – 288 с.
    
65. Sylvia Hubbard. Internet Marketing for Writers & Businesses: connecting to the world, selling your products and services, and using technology to make more money. – М.: , 2008. – 68 с.
    
66. Henry DeVries. Marketing the Marketers: 50 Ways Marketing Services Providers Can Woo and Win New Clients. – М.: , 2009. – 192 с.
    
67. A.M. Best Company. The Guide to Understanding Insurance Marketing: How leading insurers promote their products, and how to make a pitch that resonates with them. – М.: , 2009. – 82 с.
    
68. Nick Holliday. Internet Marketing for Orthodontists: The Only Click-by-Click Guide Book to Market, Promote, and Advertise your Orthodontic Practice Online Using Google, ... Search Engine Optimization (SEO), and More. – М.: , 2010. – 130 с.
    
69. William Uter. The Career Value Book: An Effective Self-Marketing Philosophy And Tool For Job Seekers And College Applicants (Volume 1). – М.: , 2010. – 168 с.
    
70. Chin Kok Kwon, Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia: The Impact of Marketing Mix on the Customer Retention. – М.: , 2010. – 112 с.
    
71. Shama Kabani. The Zen of Social Media Marketing: An Easier Way to Build Credibility, Generate Buzz, and Increase Revenue. – М.: , 2010. – 200 с.
    
72. Dr. Jim Sheard. Relationship Marketing for Solopreneurs: How to Build Rewarding Connections in Work and Life (Volume 1). – М.: , 2011. – 146 с.
    
73. Jack L. Manson. Internet Marketing Services For Sale!: Make Money By Selling Your Internet Marketing Services To Local Businesses Using The Marketing Secrets Of Guerilla Marketing. – М.: , 2011. – 56 с.
    
74. Agents and Peer-to-Peer Computing: 6th International Workshop, AP2PC 2007, Honululu, Hawaii, USA, May 14-18, 2007, Revised and Invited Papers (Lecture ... / Lecture Notes in Artificial Intelligence). – М.: , 2010. – 123 с.
    
75. Applied Research and Development Institute International, Inc. Nonprofit Compensation and Benefits Practices. – М.: , 1998. – 224 с.
    
76. Paul C Light. A Government Ill Executed – The Decline of the Federal Service and How to Reverse it. – М.: , 2009. – 288 с.
    
77. Edited by Eilis Ferran and Charles Goodhart. Regulating Financial Services and Markets in the 21st Century. – М.: , 2011. – 352 с.
    
78. Edited by Heikki Kanninen, Nina Korjus and Allan Rosas. EU Competition Law in Context. – М.: , 2011. – 366 с.
    
79. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
80. Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!, Completely Revised And Expanded. – М.: , 2011. – 240 с.
    
81. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с.
    
82. Service Innovation: How To Go From Customer Needs To Breakthrough Services. – М.: , 2011. – 304 с.
    
83. Buy Me! New Ways To Get Customers To Choose Your Product And Ignore The Rest. – М.: , 2011. – 224 с.
    
84. John Morgan. Brand Against the Machine: How to Build Your Brand, Cut Through the Marketing Noise, and Stand Out from the Competition. – М.: John Wiley and Sons, Ltd, 2012. – 222 с.
    
85. Philip Kotler. Marketing Insights From A to Z: 80 Concepts Every Manager Needs to Know. – М.: John Wiley and Sons, Ltd, 2003. – 228 с.
    
86. DASU. THE CUSTOMER SERVICE SOLUTION: MANAGING EMOTIONS, TRUST, AND CONTROL TO WIN YOUR CUSTOMER'S BUSINESS. – М.: , 2013. –  с.
    
87. POLAK. THE BUSINESS SOLUTION TO POVERTY; DESIGNING PRODUCTS AND SERVICES FOR THREE BILLION NEW CUSTOMERS. – М.: , 2013. –  с.
    
88. Mitao Ohga and Sudath Chaminda Siriwardane. Fatigue Life of Steel Structures under Service and Ultimate Loadings. – М.: LAP Lambert Academic Publishing, 2011. – 176 с.
    
89. Shailaja Patil and Suresh Patil. Advanced Control system for a vibration control for a road vehicle. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
    
90. Gayathri Prasena Jaya Kumar,Elya Marini Darmin and C. Puspalata. Industrial Relations: Analysis Of Important Terms And Concepts. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
    
91. Sarah Abla Adinku and Vincent Kwami Afenyo. Academic libraries and distance education in Ghana. – М.: LAP Lambert Academic Publishing, 2012. – 132 с.
    
92. Vincent Wee Eng Kim and Vivien Wee. Using And Preparing Marketing Consultancy. – М.: Scholars' Press, 2013. – 52 с.
    
93. Shamila Ramjawan. Marketing tools and strategies for library and information services. – М.: LAP Lambert Academic Publishing, 2013. – 156 с.
    
94. Arvo Kuddo. Public Employment Services, and Activation Policies. – М.: LAP Lambert Academic Publishing, 2013. – 140 с.
    
95. Yewunetu Malefia,Tadesse Ayele and Belaynew Taye. Utilization Of Maternal Heath Care Services And Associated Factors. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
    
96. Mohammedaman Mama,Tsegaye Sewunet and Alemseged Abdissa. Bacterial isolates from wound and sensitivity to antimicrobials. – М.: LAP Lambert Academic Publishing, 2014. – 76 с.
    
97. Abebe Olkeba Gutema and Aklilu Hailemichael. Market access and Borana pastoralist cattle production and marketing. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
98. Sangeetha S. and Ganesan R. Adoption Of Precision Farming Technologies. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
99. Dadson Awunyo-Vitor. FARMERS’ ACCESS TO FINANCIAL SERVICES:THEORY,CONCEPT AND APPLICATION. – М.: LAP Lambert Academic Publishing, 2013. – 148 с.
    
100. Tadese Negese Besha and Jorgen Madsen. The Roles of Livestock and Opportunities to Improve Rural Livelihood. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
101. Rojani Mishra and ANIL KUMAR. An Analysis of Market Integration and Price Behavior of Vegetables. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
     
102. Syeda Nusrat Jahan and ABM Mohsin. Production of Prawn and Carps under Different Diets. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
103. Rishikanta Singh Kh and S. B. Agarwal. Economics of Milk Production, Marketed Surplus and Disposal Pattern. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
104. Alagarsamy Nithya Devi and V. Ponnuswamy. SCREENING OF BANANA GERMPLASM FOR RESISTANCE AND TOLERANCE TO NEMATODE. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
     
105. Sudeep T.P. and Jayashree S. Distribution and Access to Basic Ameneties among Scheduled Tribes. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
     
106. Doaa I. Osman and Afaf R. Taman. Studies on the Insulating oil from Local Wax Distillates. – М.: LAP Lambert Academic Publishing, 2014. – 188 с.
     
107. Farha Rehman,Fareed Ahmad Khan and Shoeba B. Anis. Plant Signals and Response to Herbivory. – М.: LAP Lambert Academic Publishing, 2012. – 92 с.
     
108. Kirti Avishek and Abhinav Thakur. Forest Ecosystem Services and Valuation. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
109. Wafaa Ghoneim Shousha,Moataza Hassan Omran and Basma El-Sayed Fotouh Salieh. LMP 7 gene and response to IFN-therapy in HCV infected patients. – М.: LAP Lambert Academic Publishing, 2014. – 136 с.
     
110. Zakaria Zaky,Walaa Shaban and Ahmed Abdel-Hameid Ahmed. Study on some heavy metals in market butter and ghee. – М.: LAP Lambert Academic Publishing, 2014. – 112 с.
     
111. Brijesh Rupapara and Jitendra Patoliya. Microfinance. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
112. Mah-e-Bushra Asghar and Rubina Bhatti. Marketing of Library and Information Services and Products. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
113. Hammoda Abu-Odah,Khawla ElNems and Atta Al Jabary. Patients Satisfaction in Emergency Department- European Gaza Hospital. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
     
114. Barun Biswas and Shyamal Kanti Guha. Application of Acrylic and Circular ESF in fracture management in goat. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
115. Jaiteg Singh and Saravjeet Singh. Using Big Data for business perspectives. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
     
116. Jose Ignacio Fernandez Villamor,Carlos Angel Iglesias Fernandez and Mercedes Garijo Ayestaran. Semantic Service Discovery Techniques for the Composable Web. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
     
117. Abdul Ghafoor and Muddassar Aziz. Market Potential and Willingness to Pay for Organic Vegetables. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
118. Mohan Kumar T. P. and B. Shivaraj. Market Segmentation and Targeting for Fast Moving Consumer Goods. – М.: LAP Lambert Academic Publishing, 2012. – 204 с.
     
119. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
120. Swati Pokhriyal. Comparative study of personal loans in major banks. – М.: LAP Lambert Academic Publishing, 2012. – 72 с.
     
121. Praneetha Byreeka,Pawan Kumar Avadhanam and R.K. Mishra. Investors Perception and Performance Measurement of Mutual Funds. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
     
122. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
123. Bruno Zavrsnik and Damjana Jerman. The model of marketing communications in business-to-business markets. – М.: LAP Lambert Academic Publishing, 2015. – 72 с.
     
124. John Bagge and Kristoffer Schou. Effectiveness of an Interactive Marketing Platform in Taipei. – М.: LAP Lambert Academic Publishing, 2011. – 156 с.
     
125. Samsudin Wahab. Electronic Customer Relationship Management in Jordan Mobile Service. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
     
126. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
127. Divyanshu Singh. Market Research and Analysis of Apparel Industry in Germany. – М.: LAP Lambert Academic Publishing, 2013. – 52 с.
     
128. Norizan Saad and Pervaiz K. Ahmed. Internal Marketing. – М.: LAP Lambert Academic Publishing, 2010. – 400 с.
     
129. Chin Kok Kwon and Shankar Chelliah. Marketing Mix and Customer Retention of Herb Coffee in Malaysia. – М.: LAP Lambert Academic Publishing, 2010. – 112 с.
     
130. Shakeel Ahmed and Muhammad Imtiaz. Assessing Foreign Business Environment and its Uncontrollable Elements. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
131. Zeeshan Akbar. Impact of Marketing Communication and Price Deals on Brand Equity. – М.: LAP Lambert Academic Publishing, 2011. – 72 с.
     
132. Afjal Hossain. Bank Service Marketing. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
133. Hatem El-Gohary,. Cairo University, Egypt and . Birmingham City University, UK. The impact of E-Marketing Practices on Marketing Performance. – М.: LAP Lambert Academic Publishing, 2012. – 536 с.
     
134. Rizwan Ahmad and Rabia Ijaz. The Integrated Marketing Communication and Brand Orientation. – М.: LAP Lambert Academic Publishing, 2012. – 100 с.
     
135. Monawwer Eqbal and M. Masoom Raza. Total Quality Management in Central University Libraries of India. – М.: LAP Lambert Academic Publishing, 2011. – 336 с.
     
136. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
137. Mohamad Kazar Razali and Zainab Khalifah. Tourists Perception of Service Quality at Nature Park. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
138. Anees Janee Ali and Brandon Ooi Chee Siang. Penang as the World Heritage City. – М.: LAP Lambert Academic Publishing, 2010. – 268 с.
     
139. DR. NANA ADU-PIPIM BOADUO FRC,Nana Kwaku Kyei Boaduo and Saline Monicah Babitseng Boaduo. Administration, management and organization of schools. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
140. Danson Kimani and Tobias Olweny. Stock Market Performance and Economic Growth-A Causality Test Approach. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
5. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
6. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
7. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
8. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
9. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
10. Жизни и здоровью - реальную защиту. интервью c В. Кашиным, руководителем Департамента экономики здоровья Вижэн Интернешнл Пипл Групп. Vision International People Group, кандидатом экономических наук. "Адвокат", № 8, август 2003.
11. Два монитора извольте, кофе-машину, широкое кресло, свободный график.... интервью с Ю. Малягановой, директором департамента управления персоналом SUP Media, А. Найко, специалистом по подбору персонала компании CUSTIS, А. Шевченко, руководителем отдела по подбору персонала компании Veeam Software в Европе и регионе Emerging Markets. В. Гусева, "Управление персоналом", N 9, май 2012 г.
12. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
13. Истощение HR-ресурсов - проблема не только будущего.... интервью с Е.  Кукушкиной, HR-директором компании ITM, Ю. Пирожковой, менеджером по найму и адаптации сотрудников компании Acronis, Р. Блиновым, директором департамента управления персоналом и кадрового консалтинга компании "2К Аудит - Деловые консультации" / Morison International, В. Михайловой, специалистом по подбору персонала компании "АСКОН", Л. Букановой, заместителем директора по персоналу компании "ЭЛАР", Р. Тарусиным, директором по персоналу ГК "Автомир". Д. Кристофор, "Управление персоналом", N 5, март 2012 г.
14. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
15. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
16. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
17. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
18. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
19. У сотрудника есть все ресурсы, чтобы состояться. интервью с С. Чумаковой, основателем и директором, ведущим мастер-коучем и преподавателем Международной академии коучинга. МАК [International Coach Academy. ICA], президентом ICF России, Executive Coach, членом общественного совета Ассоциации менеджеров. Ф. Кульпин, "Управление персоналом", N 8, апрель 2011 г.
20. Зомбирование банков, или Too-big-to-fail problem. Г.Б. Петров, "Управление в кредитной организации", N 2, март-апрель 2011 г.
21. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
22. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
23. НДС: как отстоять свое право на вычет?. интервью с А. Солодовой, экспертом департамента налогов и права ДКГ "Интерэкспертиза", членом Международной ассоциации аудиторских и консультационных компаний AGN International. "Московский бухгалтер", N 9-10, май 2010 г.
24. Рейд на ордынку. интервью с Д. Зилинским и С. Тереховым, адвокатами, управляющими партнерами адвокатского бюро "Зилинский и Терехов". DIA Law International. М. Петелина, "Новая адвокатская газета", № 23, декабрь 2009.
25. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
26. Сокращение деятельности банкротства предприятий и продажи за долги станут обыденной реальностью. интервью с С. Модеровым, АССА, руководителем отдела финансового учета по международным стандартам Института проблем предпринимательства, членом ассоциации аудиторских фирм Kreston International. "Управление персоналом", № 23, декабрь 2008.
27. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.
28. IFG готова участвовать в развитии российского рынка факторинга. интервью с Э. Тиммермансом, генеральным секретарем международной факторинговой ассоциации International Factors Group. IFG. Е.Е. Смирнов, "Факторинг и торговое финансирование", № 3, III квартал 2008.