Результаты поиска

Лучшие результаты

1. Hana Stverkova. The SMEs competitiveness & service quality evaluating not only in CZ. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
   

Дополнительные результаты

1. Leonard L. Berry. Discovering the Soul of Service. The Nine Drivers of Sustainable Business Success. – М.: Free Press, 2003. – 288 с.
   
2. Siddaramu B. Effectiveness of Training and Development: Identification of training needs and Evaluation of changes in knowledge, skills, attitudes and levels of effectiveness. – М.: , 2012. – 124 с.
   
3. Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с.
   
4. Mehrnaz Fahimirad, Amir Haghbin Shomali, Mehdi Mohammadi Poorangi. Examining the Antecedents of Knowledge Quality: A Study of Iranian SMEs. – М.: , 2012. – 108 с.
   
5. Morusu Siva Sankar. Financial Analysis of the Tirupati Co Operative Bank Limited. – М.: , 2012. – 204 с.
   
6. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
7. Privatization of Public Services: Impacts for Employment, Working Conditions, and Service Quality in Europe (Routledge Studies in Employment and Work Relations in Context). – М.: , 2012. – 224 с.
   
8. James J. Stapleton, James J. Stapleton. Executive's Guide to Knowledge Management: The Last Competitive Advantage. – М.: , 0. – 0 с.
   
9. John H. Mutti. Foreign Direct Investment and Tax Competition. – М.: , 0. – 0 с.
   
10. Roger S. Ahlbrandt, Richard J. Fruehan, Frank Giarratani, R. J. Fruehan. The Renaissance of American Steel: Lessons for Managers in Competitive Industries. – М.: , 0. – 0 с.
    
11. Martin Potucek. Not Only the Market: The Role of the Market, Government and Civic Sector in the Development of Postcommunist Societies. – М.: , 0. – 0 с.
    
12. Michael Porter, Jeffrey Sachs, Andrew Warner, Klaus Schwab, Peter K. Cornelius, Macha Levinson. The Global Competitiveness Report 2000. – М.: , 0. – 0 с.
    
13. Bruce B. Snell. Breaking Through the 4 Barriers to Quality: Building Business Infrastructures for the 21st Century. – М.: , 0. – 0 с.
    
14. Svafa Gronfeldt. Customer Oriented Behaviour: The Nature, Impact and Development. – М.: , 0. – 0 с.
    
15. Thomas L. Means. Communication for the Workplace. – М.: , 0. – 0 с.
    
16. Thomas D. Schneid. Occupational Health Guide to Violence in the Workplace. – М.: , 0. – 0 с.
    
17. Barbara A. Gutek. The Dynamics of Service : Reflections on the Changing Nature of Customer/Provider Interactions (Jossey-Bass Management Series). – М.: , 0. – 0 с.
    
18. John E. Martin. Command Performance: The Art of Delivering Quality Service. – М.: Harvard Business School Press, 1994. – 260 с.
    
19. Peter Mears, Frank Voehl. The Executive Guide to Implementing Quality Systems. – М.: , 0. – 0 с.
    
20. Shigeto Tsuru. The Political Economy of the Environment: The Case of Japan. – М.: , 0. – 0 с.
    
21. Lilach Nachum. The Origins of the International Competitiveness of Firms: The Impact of Location and Ownership in Professional Service Industries (New Horizons in International Business Series). – М.: , 0. – 0 с.
    
22. Erwin Rausch, John B. Washbush. High Quality Leadership: Practical Guidelines to Becoming a More Effective Manager. – М.: , 0. – 0 с.
    
23. Michael E. Milakovich. Improving Service Quality: Achieving High Performance in the Public and Private Sectors. – М.: , 0. – 0 с.
    
24. Giampiero E. G. Beroggi. Decision Modeling in Policy Management: An Introduction to the Analytic Concepts. – М.: , 0. – 0 с.
    
25. Roland T. Rust, Richard L. Oliver. Service Quality: New Directions in Theory and Practice. – М.: , 0. – 0 с.
    
26. Bengt-Ake Lundvall. Innovation, Growth and Social Cohesion: The Danish Model. – М.: Edward Elgar Publishing, 0. – 144 с.
    
27. Michael Constas, Jae K. Shim. Investment Sourcement: The Complete Guide to Finding and Understanding Investment Information. – М.: , 0. – 0 с.
    
28. The Legacy of Thorstein Veblen (Intellectual Legacies in Modern Economics, 10). – М.: , 2003. – 0 с.
    
29. Jeffrey L. Rodengen. The Legend of HCA. – М.: , 2003. – 0 с.
    
30. Ajit Silva. The Ten Commandments of Quality Management : Best Practices to Develop New Leaders and Create a Quality Environment. – М.: , 2005. – 0 с.
    
31. Pietro Basso. Modern Times, Ancient Hours: Working Lives in the Twenty-First Century. – М.: , 2003. – 0 с.
    
32. Mark Kobayashi-Hillary. Outsourcing to India : The Offshore Advantage. – М.: , 2005. – 0 с.
    
33. Joe Y Eng. China Investment Environment & Strategies : The Key to Winning in the Greater China Market. – М.: , 2005. – 0 с.
    
34. Benjamin Schneider. Service Quality : Research Perspectives (Foundations for Organizational Science). – М.: , 2003. – 0 с.
    
35. Patricia Pulliam. In Action: Measuring ROI in the Public Sector. – М.: ASTD, 2006. – 280 с.
    
36. Zhijun Ling. The Lenovo Affair: The Growth of China's Computer Giant and Its Takeover of IBM-PC. – М.: , 2006. – 250 с.
    
37. The Emergence of China: Opportunities and Challenges for Latin America and the Caribbean (David Rockefeller/Inter-American Development Bank). – М.: , 2006. – 249 с.
    
38. Privatization Experiences in the European Union (CESifo Seminar Series). – М.: , 2006. – 448 с.
    
39. Fred Luthans, Carolyn M. Youssef, Bruce J. Avolio. Psychological Capital: Developing the Human Competitive Edge. – М.: , 2006. – 240 с.
    
40. Howard Aldrich, Martin Ruef. Organizations Evolving. – М.: , 2006. – 344 с.
    
41. Gebhard KirchgA¤ssner. Homo Oeconomicus: The Economic Model of Behaviour and Its Applications in Economics and Other Social Sciences (The European Heritage in Economics and the ... in Economics and the Social Sciences). – М.: , 2008. – 366 с.
    
42. Motivation in Public Management: The Call of Public Service. – М.: , 2008. – 352 с.
    
43. Samezo Kuruma. Marx's Theory of the Genesis of Money: How, Why and Through What Is a Commodity Money?. – М.: , 2008. – 228 с.
    
44. George Ojie-Ahamiojie. Essential Leadership Skills for Hospitality Supervisors: : An Experiential Approach. – М.: , 2008. – 144 с.
    
45. OECD Publishing. Staying Competitive in the Global Economy: Compendium of Studies on Global Value Chains. – М.: , 2008. – 252 с.
    
46. R. Kerry Turner, Stavros Georgiou, Brendan Fisher. Valuing Ecosystem Services: The Case of Multi-Functional Wetlands. – М.: , 2008. – 235 с.
    
47. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
48. Rooma R. Ramsaran-Fowdar, Sooraj Fowdar. A study of service quality of stockbrokers in Mauritius: A multi- expectations framework. – М.: , 2010. – 148 с.
    
49. Greg Farrell. Crash of the Titans: Greed, Hubris, the Fall of Merrill Lynch, and the Near-Collapse of Bank of America. – М.: Crown Business Publications, 2010. – 480 с.
    
50. Robert Conte, Micheline Musette. The Painleve Handbook. – М.: , 2008. – 256 с.
    
51. Ahmed El Kenawy. Environmental Applications of Geographical Information Systems: Modelling water quality. – М.: , 2010. – 120 с.
    
52. Joe M. Powell. The New Competitiveness in Design and Construction. – М.: , 2008. – 216 с.
    
53. Peter Brandon. Evaluating Sustainable Development in the Built Environment. – М.: , 2010. – 276 с.
    
54. Paul W. Dobson. Regulation and Competition in the UK Financial Services Industry. – М.: , 2002. – 240 с.
    
55. NAP. National Academy Press: Competitive Status Of The Us Civil Aviation Man Ind (pr Only). – М.: , 1985. – 0 с.
    
56. NAP. National Academy Press: The Airliner Cabin Environment: Air Quality & Safety (pr Only). – М.: , 1987. – 310 с.
    
57. Albert Sanchez Graells. Public Procurement and the EU Competition Rules. – М.: , 2011. – 480 с.
    
58. Service Systems Implementation (Service Science: Research and Innovations in the Service Economy). – М.: , 2011. – 307 с.
    
59. Hilde De Weerdt. Competition Over Content – Negotiating Standards for the Joint Civil Service Examinations in Imperial China (1127–1279). – М.: , 2007. – 500 с.
    
60. Rose Kennedy. Competition Over Content – Negotiating Standards for the Joint Civil Service Examinations in Imperial China (1127–1279). – М.: , 2005. – 200 с.
    
61. The Boss'S Survival Guide, 2E. – М.: , 2011. – 448 с.
    
62. Edited by Da-Wen Sun. Computer Vision Technology for Food Quality Evaluation. – М.: Academic Press, 2007. – 608 с.
    
63. Suzanne Stephens. Imagining Ground Zero: Official and Unofficial Proposals for the World Trade Center Site. – М.: Rizzoli, 2004. – 224 с.
    
64. Sean Lally. The Air from Other Planets: A Brief History of Architecture to Come. – М.: , 2013. – 256 с.
    
65. Shewit Woldegebriel,Daniel Kitaw and Birhanu Beshah. Service Quality Improvement in Healthcare. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
66. Diana Eteiwi. EFFECT OF SERVICE QUALITY ON AIR PASSENGER''S OVERALL SATISFACTION. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
67. Huda Haidar Anan and Bassam Abu Hamad. Client's Centeredness of the Governmental PHC Services Gaza-Palestine. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
    
68. Theresa L. Adu. Business Development in the SME Sector in Ghana. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
    
69. Md. Zahid Hossain Shoeb. Perceptions of service quality in academic libraries. – М.: LAP Lambert Academic Publishing, 2012. – 184 с.
    
70. Dinesh K. Singh. Information Need of the Rural Families: A Study in Nagra Block (U.P.). – М.: Scholars' Press, 2014. – 124 с.
    
71. Naomi Dalitso Kachoka. Measuring Service Quality In Academic Libraries. – М.: LAP Lambert Academic Publishing, 2012. – 196 с.
    
72. Kristina Sedeke and Payal Arora. Contemporary Fashion Blogosphere. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
73. Meenal Oak. Assessment of Service Quality:. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
    
74. JOSEPHINE OPONDO. SERVICE QUALITY IN AFRICAN RESTAURANTS. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
75. Carl Brook. Bonhoeffer and the New Monasticism. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
76. Vivienne Byers. Service Planning and Organisational Change in the Health Sector:. – М.: LAP Lambert Academic Publishing, 2011. – 364 с.
    
77. Gintaras Kavarskas. Security in the United Kingdom and the United States of America. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
78. Fanny Saruchera. Delivering Quality Service - A Pharmaceuticals Sector's Perspective. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
79. Sylvia Sen Gupta. Digha:Famous beach of West Bengal. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
80. Pearl Hunt. Music Lessons. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
    
81. Mazhar Ayaz. The procedures in Veterinary Protozoology. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
    
82. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
83. Marcelo Lima. Models of Professional Education. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
84. Aida Koni. Service Quality of Higher Education in Palestine. – М.: LAP Lambert Academic Publishing, 2013. – 192 с.
    
85. M Palani Natha Raja and Ashwani Kumar. Service Quality. – М.: LAP Lambert Academic Publishing, 2011. – 216 с.
    
86. Okuthe Kogeda. MODELLING OF RELIABLE SERVICE BASED OPERATIONS SUPPORT SYSTEM. – М.: LAP Lambert Academic Publishing, 2011. – 172 с.
    
87. Thida Oo and Aung Kyaw Oo. Analyzing Object-Oriented Systems with Software Quality Metrics. – М.: LAP Lambert Academic Publishing, 2011. – 164 с.
    
88. Mohammad Hamdaqa. Legal Citation Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
89. Afroza Bulbul and Obaidur Rahman. Service Quality of Muslim Aid UK-Bangladesh Field Office. – М.: LAP Lambert Academic Publishing, 2014. – 184 с.
    
90. Nihal Ayad. The Effect of Nonverbal Communication on Service Encounter Evaluation. – М.: LAP Lambert Academic Publishing, 2012. – 152 с.
    
91. Ionica Soare and Adrian Zugravu. Romanian rural tourism. – М.: LAP Lambert Academic Publishing, 2013. – 172 с.
    
92. Mukuka Samuel Mulenga. Exchange Rate Regimes in Zambia. – М.: LAP Lambert Academic Publishing, 2012. – 64 с.
    
93. Saud Mahmood. Impact of Pricing Strategies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
94. Hana Stverkova. The SMEs competitiveness & service quality evaluating not only in CZ. – М.: LAP Lambert Academic Publishing, 2013. – 176 с.
    
95. Sabina Lajiq and Elvira Efendic. Service Quality. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
    
96. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
    
97. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
98. Anil Mehta,Smita Sharma and Shweta Sharma. Gap Analysis of Service Quality of a Curbside Restaurant. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
99. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
100. Oliver Chimusoro. Continuous Quality Improvement Strategies for the SMEs. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
101. Zahra Idrees and khuram Shafi. Service quality; A contemporary approach. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
     
102. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
     
103. Dhanaraj Jublee. Service Quality in Hospitality Industry. – М.: LAP Lambert Academic Publishing, 2014. – 180 с.
     
104. Shankar Chelliah,Sonia Nanthenny Kanapathy and Jayaraman Munusamy. The Competitive Advantages In Private Higher Education. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
105. Faizan Ali. Measuring the service quality in Retail Stores using RSQS Model. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
106. Jakub Hemerka. Benefits of TQM in SME providing services. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
107. Ashok Kumar. Analysis of Service Quality Using Servqual Model. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
     
108. Pinigas Mbengo. Service Quality Management For Chiredzi Town Council's Beer Halls. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
109. Rajesh Kumar. Service Quality in Retail Banking in Jharkhand State. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
     
110. Dr. Gamal Sayed Abdelaziz. Service Quality Dimensions. – М.: LAP Lambert Academic Publishing, 2010. – 436 с.
     
111. Dr. Kunjal Sinha. Life Insurance Industry - A Service Quality Perspective. – М.: LAP Lambert Academic Publishing, 2011. – 288 с.
     
112. EVMORFIA MASTROJIANNI. ''SERVICE QUALITY DETERMINANTS IN THE GREEK BANKING SYSTEM''. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
113. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
114. R. Kavitha. Service Quality Measurement in Health Care System. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
115. Nebert Matelong and Bernnard Nassiuma. Determinants of Service Quality for Customers: An Overview of Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
116. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
     
117. Vishnuvarthani Selvakumar. Service Quality of the Indian Railways: A Study in Salem Division. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
     
118. Daudi Riganda. Service Quality at Tanzania Investment Centre. – М.: LAP Lambert Academic Publishing, 2010. – 228 с.
     
119. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с.
     
120. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
     
121. Nandish Upadhyay and Karishma Patel. Consumer Preference and Service Quality Provided by Hotels in Gujarat. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
122. Vemula Harileela. Service Quality Perception and Satisfaction in Indian Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 348 с.
     
123. Josphat Manyeruke. An analysis of the impact of university expansion on service quality. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
     
124. H K S Kumar Chunduri and Sreenivas Talluru. The Service Quality Gap Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 620 с.
     
125. Mehreen Shora. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 96 с.
     
126. Mirjana Cvetkovska. Performance Appraisal System in the Macedonian Civil service. – М.: LAP Lambert Academic Publishing, 2013. – 360 с.
     
127. Abdolrazagh Madahi and S. Moosavi. The Effect of Global Advertisement on Brand Image in Laptop Industry. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
128. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
129. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
130. Mohammad Razi-ur-Rahim. Service Quality and Student Satisfaction in B-Schools. – М.: LAP Lambert Academic Publishing, 2011. – 312 с.
     
131. Mamta Brahmbhatt. Service Quality Management in Banking,Restaurant, Hospital & WaterPark. – М.: LAP Lambert Academic Publishing, 2015. – 92 с.
     
132. Dipa Mitra. Passenger Service Quality in Indian Aviation. – М.: LAP Lambert Academic Publishing, 2013. – 184 с.
     
133. Anand Prakash and Sanjay Kumar Jha. Design & Development Of Service Quality Model. – М.: LAP Lambert Academic Publishing, 2013. – 524 с.
     
134. MOHHIDIN OTHMAN. THE IMPACT OF ORGANIZATIONAL CULTURE ON INTERNAL SERVICE QUALITY. – М.: LAP Lambert Academic Publishing, 2010. – 384 с.
     
135. Bilal Hassan,Ferwa Zafar and Ercylan Shahid. The Pursuit of Getting Quality Educational Experience. – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
     
136. Rose Ruto-Korir. Preschool Images from Kenya. – М.: LAP Lambert Academic Publishing, 2011. – 372 с.
     
137. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
138. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
140. Theresa M. Grupico. The Influence of Urban Planning on Temple Design in West Greece. – М.: Scholars' Press, 2014. – 700 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Страхи сильно преувеличены. интервью с В. Комлевым, генеральным директором компании United Card Services. UCS. А. Башлыков, "БДМ. Банки и деловой мир", № 11, ноябрь 2007.
3. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
4. Законы лидерства. интервью с А. Чуркиным, директором агентства "Personnel Service/Служба персонала". "Управление персоналом", № 12, июнь 2007.
5. Интервью с Н. Ереминой, руководителем HR-департамента Coleman Services. "Управление персоналом", № 10, май 2006.
6. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
7. Технологии оптимизации обработки документов в офисе Xerox Office Services. М. Лагутин, "Финансовая газета. Региональный выпуск", № 27, июнь 2004.
8. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
9. О качестве сервиса, связанного с запросами на медицинскую информацию. Medical Information Service?. А. Беденков, "Ремедиум", № 1, январь 2012.
10. Счет 97 - to be or not to be. Реквием. А.В. Анищенко, "Актуальные вопросы бухгалтерского учета и налогообложения", N 23, декабрь 2011 г.
11. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
12. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
13. Уильям Савадж: Мотивировать людей в Нижнем Новгороде и Новосибирске нужно по-разному". интервью с У. Саваджем, вице-президентом корпорации Intel, подразделение Software and Services Group. М. Холкина, "Управление персоналом", N 14, июль 2010 г.
14. Мы знаем границы, которые не нужно переходить. интервью с О.  Банцекиной, главой представительства Coleman Services. "Управление персоналом", N 12, июнь 2010 г.
15. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
16. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
17. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
18. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
19. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
20. Брендинг работодателя: как получить лучшие кадры. интервью с Н. Лучининой, генеральным директором компании "GRP-Service". Консалтинговая группа "КОНСОРТ". "Управление персоналом", № 20, октябрь 2008.