Результаты поиска

Лучшие результаты

1. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
   

Дополнительные результаты

1. Online Consumer Behavior: Theory and Research in Social Media, Advertising and E-tail. – М.: , 2012. – 400 с.
   
2. Ernest Aryeetey, Julius Court, Machiko Nissanke, Beatrice Weder, International Conference "Asia and Africa in the Global Economy. Asia and Africa in the Global Economy. – М.: , 0. – 0 с.
   
3. Rong-I Wu, Yun-Peng Chu, Pacific Trade and Development Conference. Business, Markets and Government in the Asia Pacific: Competition Policy, Convergence and Pluralism (Pacific Trade and Development Conference Series). – М.: , 0. – 0 с.
   
4. International Conference on Risk and Uncertainty in Environmental and, Hans-Peter Weikard, Robert D. Weaver, Justus Wesseler. Risk and Uncertainty in Environmental and Natural Resource Economics. – М.: , 0. – 0 с.
   
5. Emirates Center for Strategic Studies and Research. Leadership and Management in the Information Age (Emirates Center for Strategic Studies and Research). – М.: , 0. – 0 с.
   
6. Hedy Abromovitz, Les Abromovitz. Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry. – М.: , 0. – 0 с.
   
7. Joseph D. Patton, William H. Bleuel. After the Sale: How to Manage Product Service for Customer Satisfaction and Profit. – М.: , 0. – 0 с.
   
8. Edited by Thorsten Hennig-Thurau, Ursula Hansen. Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer Retention. – М.: Springer, 2000. – 0 с.
   
9. Bernd Stauss. Complaint Management : The Heart of CRM. – М.: , 2005. – 0 с.
   
10. Colin Shaw, John Ivens. Building Great Customer Experiences. – М.: Palgrave Macmillan, 2002. – 240 с.
    
11. Bob E. Hayes. Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods. – М.: ASQ Quality Press, 2008. – 312 с.
    
12. Sarah Cook. The Essential Guide to Employee Engagement: Better Business Performance through Staff Satisfaction. – М.: , 2008. – 224 с.
    
13. Ibp Usa. Doing Business and Investing in Norway Guide (World Strategic and Business Information Library). – М.: , 2008. – 300 с.
    
14. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY: A CASE STUDY OF FIRST ALLIED SAVINGS AND LOANS LTD. – М.: , 2010. – 88 с.
    
15. Committee On Ways And Means. War Taxation Of Incomes, Excess Profits, And Luxuries In Certain Foreign Countries (1918). – М.: Книга по Требованию, 2010. – 128 с.
    
16. Mark Ames and Matt Taibbi. The Exile: Sex, Drugs, and Libel in the New Russia. – М.: Grove Press, 2000. – 256 с.
    
17. Edited by Reza Banakar and Max Travers. Theory and Method in Socio-Legal Research. – М.: , 2011. – 392 с.
    
18. Edited by Reza Banakar and Max Travers. Theory and Method in Socio-Legal Research. – М.: , 2011. – 392 с.
    
19. Edited by Anthony Ogus and Willem H van Boom. Juxtaposing Autonomy and Paternalism in Private Law. – М.: , 2011. – 240 с.
    
20. Huimin Zhu. Research on Service and Customer Satisfaction of China Everbright Bank. – М.: , 2011. – 334 с.
    
21. Natarianto Indrawan and Don - Hee Park. Addressing Biodiesel and Biogas in the Power Generation Sector. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
    
22. Mohd. Hudzari Haji Razali,Wan Ishak Wan Ismail and Noordin Asimi Mohd Noor. Computer and Electronic in Agriculture: Farm Mechanization Essentials. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
23. Khedher Hmood and Nasrodin Mustapha. Advanced Problems and Solutions in Control Engineering System. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
24. Khedher Hmood and Shahnil Saaid. Problems and Solutions in Antenna & Propagation, Satellite & Radar. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
25. Muhammad Naeem Iqbal,Azka Naeem and Mirza Jamil Ahmad. Service Quality And Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 108 с.
    
26. Ali Aminzad and Hajar Khanmohammad. Addition and Omission in News Headline Translations. – М.: LAP Lambert Academic Publishing, 2014. – 208 с.
    
27. Babar Tasneem Shaikh,Syed Khurram Azmat and Arslan Mazhar. Family Planning and Contraception in Islamic Countries. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
28. Shokouh Jiroudi and Naser Valaei. Job Satisfaction and Job Performance in Media Industry. – М.: LAP Lambert Academic Publishing, 2014. – 176 с.
    
29. M. Rezaul Islam and Shankor Paul. Women Perception on Violence and Discrimination in Bangladesh. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
30. Harunur Rashid,Akihiko Yamaguchi and Michiya Matsuyama. Gonadal sex differentiation and development in Japanese tiger puffer. – М.: LAP Lambert Academic Publishing, 2011. – 116 с.
    
31. Shivanna N. and Geeta R. Koppad. Effect of Tobacco Extract on Larval Behavior and Fitness in Drosophila. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
32. Suchismita Das and Anima Das. Uptake And Sequestration Patterns Of Pb And Zn In Fish. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
33. Roushon Ara,Aziz Arshad and S. M. Nurul Amin. Larval Fish Diversity and Diets in the Seagrass-Mangrove Ecosystem. – М.: LAP Lambert Academic Publishing, 2012. – 192 с.
    
34. Vikas Kumar,Abhishek A. Mehta and Sangeeta Tripathi. Non Timber Forest Products: Production, Consumption and Policy in Gujarat. – М.: LAP Lambert Academic Publishing, 2014. – 104 с.
    
35. Amwata Dorothy Akinyi,Dickson M. Nyariki and Nashon K. Musimba. Climate Variability, Land-Use and Livelihoods in the Rangelands. – М.: LAP Lambert Academic Publishing, 2014. – 232 с.
    
36. Benjamin Akpoilih and Emmanuel Ajani. Chronic dietary copper exposure and recovery in common carp. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
    
37. K. K. Pingoliya,M. L. Dotaniya and A. K. Mathur. Role of Phosphorus and Iron in Chickpea (Cicer arietinum L.). – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
38. Ayesha Saleha Iqbal,Shagufta Naz and Sana Pervaiz. Preponderance Of Low Vision And Blindness In Rp Patients Of Okara. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
39. Ahmad Galadima,Zahraddeen Nasiru G. Getso and Mustapha Danlami Garba. Carbon Capture and Storage in the Fight for Sustainable Environment. – М.: LAP Lambert Academic Publishing, 2012. – 160 с.
    
40. Omid Moradi,Hamidreza Sadegh and Ramin Shahryari-Ghoshekandi. Adsorption and Desorption in Carbon Nanotubes, Discovery and Evolution. – М.: LAP Lambert Academic Publishing, 2014. – 276 с.
    
41. Christopher Mawa,H. Spiecker and G. Kapp. Farmers'' Adaptation to Climate Change and Variability in Uganda. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
    
42. Abhilash S. Panicker,G. Pandithurai and Dong- In Lee. Investigation of aerosol direct and indirect climate effects. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
    
43. Mahesh Borde,Mayura Dudhane and Paramjit Kaur Jite. Role of AM fungi during abiotic stress and growth in Allium sativum. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
44. MUHAMMAD MOHSAN,. M.Arif and Imtiaz Hussain. NEWCASTLE DISEASE AND COCCIDIOSIS IN PIGEONS. – М.: LAP Lambert Academic Publishing, 2010. – 64 с.
    
45. Devesh Kumar and Mihir Roychoudhury. Study of Conformation and Interactions in Mesogens. – М.: LAP Lambert Academic Publishing, 2012. – 212 с.
    
46. Madhu Menon and Jayan C. Impact of EI and Personality on Job Attitudes and Performance. – М.: LAP Lambert Academic Publishing, 2012. – 320 с.
    
47. Rachael Schindler. Relations Among Exercise Paterns, Life Satisfaction and PTSD Symptoms. – М.: LAP Lambert Academic Publishing, 2011. – 88 с.
    
48. Saikou E. Sanyang and Wen- Chi Huang. A Study on Women Groups in Poultry Production and Marketing in Central River Region of the Gambia. – М.: LAP Lambert Academic Publishing, 2013. – 124 с.
    
49. Karin Du Plessis,Cheryl Woolley and Dave Clarke. Attachment and Conflict in Close Relationships. – М.: LAP Lambert Academic Publishing, 2011. – 304 с.
    
50. Vijay Kumar Sodadas and Gananath Khilla. Constructs of Job Satisfaction a Study in an Indian organisation. – М.: LAP Lambert Academic Publishing, 2014. – 240 с.
    
51. A K M MOTINUR RAHMAN and MOHAMMAD ZULFIQUAR HOSSAIN. POVERTY AND DEVELOPMENT IN BANGLADESH. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
52. Ngwome Gideon Fosoh and Focham Ngwa Nicholas. Multipartism and Democracy in Africa:. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
    
53. Cecilia Silvestri. The Relationship Between Quality and Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 188 с.
    
54. Mohammad Nasir Uddin and Ioannis Papadoyannis. HPLC for 1,4-benzodiazepines and antidepressants in Bio-fluids. – М.: LAP Lambert Academic Publishing, 2013. – 352 с.
    
55. Rajan Sharma,Shailey Singhal and Manjeet Kaur. Estimation of Ofloxacin and Ornidazole in tablet dosage form. – М.: LAP Lambert Academic Publishing, 2013. – 76 с.
    
56. Ravi B. Patel,R. Badmanaban and J. B. Dave. Estimation of Ceftazidime and Tazobactam in an Injectable Dosage Form. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
57. Nick Hopwood and Teena Clerke. Partnership and pedagogy in child and family health practice. – М.: LAP Lambert Academic Publishing, 2012. – 116 с.
    
58. Ponsiano Ocama and Robert Colebunders. Hepatitis B, C and HIV in Uganda: Epidemiology and Consequences. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
59. Mohamed Badr,Warda Youssef and Nahla Khalil. Pain Assessment and Management in Critically Ill Patients. – М.: LAP Lambert Academic Publishing, 2015. – 112 с.
    
60. Abhishek Prakash,Neeraj Grover and Shamindra Sengupta. Storage of Evidence and Records in Forensic Odontology. – М.: LAP Lambert Academic Publishing, 2014. – 88 с.
    
61. Gaurav Solanki and Renu Solanki. Fluoride Exposure, Dental Fluorosis and Caries in Indian Children. – М.: LAP Lambert Academic Publishing, 2012. – 496 с.
    
62. Poonam Malik and Manu Rathee. Failures And Success In Fixed Partial Dentures. – М.: LAP Lambert Academic Publishing, 2014. – 92 с.
    
63. Amjad Al-Nasser. Measuring Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
64. Olaoluwa S. Yaya and Olanrewaju I. Shittu. Basic Questions And Answers In Introductory Time Series Analysis. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
65. Deepak Gupta,Payal Singla and Shashi Bala. Flow Shop Scheduling. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
66. Yemane Hailu and Derbachew Asfaw. Factors Affecting Females' Participation and Practice in Education. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
67. Berisha Mekayhu Gelebo and Ayele Taye. Spatial Modelling of Economic Activity and Unemployment in Ethiopia. – М.: LAP Lambert Academic Publishing, 2012. – 144 с.
    
68. Clainos Chidoko,Joseph Bemani and Paul Matungamire. Tax Law and Practice in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
69. Saima Jahan,Surmad Umar and Samina Jahan. Impact Of Customer Service Elements On Customer Satisfaction &Loyality. – М.: LAP Lambert Academic Publishing, 2012. – 68 с.
    
70. Hadi Ganjalikhan Hakemi and Sajad Ebrahimi Meimand. Measuring Service Quality and It's Impact on Tourists' Satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
71. Biniam Getachew and Ewenat Gebrehanna. Level of client satisfaction and associated factors in Youth centers. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
72. Deepak Bhosle,Asmita Hingole and Vandana Bhosle. Effect of Metrofim and Vildagliptin in Type II diabetes. – М.: LAP Lambert Academic Publishing, 2012. – 104 с.
    
73. Sanaa Lotfy,Suzan Atteya Abd Al-Sayed and Manal Mohamed Mostafa. Nurses' Knowledge and Practices in Patients Undergoing CABG. – М.: LAP Lambert Academic Publishing, 2014. – 140 с.
    
74. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
75. Muhammad Shahdaat Bin Sayeed and Abul Hasnat. Investigation on CYP2C19 and Clopidogrel in Bangladeshi Population. – М.: LAP Lambert Academic Publishing, 2012. – 172 с.
    
76. Joao Soares Martins,Anthony B. Zwi and Paul M. Kelly. Malaria Policy and Control in Timor-Leste. – М.: LAP Lambert Academic Publishing, 2012. – 412 с.
    
77. Sandhya Gunnal and Sudhir Sant. Development and Histogenesis of Liver and Spleen in Human Fetuses. – М.: LAP Lambert Academic Publishing, 2013. – 112 с.
    
78. Muhammad Asif and Ayesha Perveen. Effectiveness of Online Teaching of Business and Technical English. – М.: LAP Lambert Academic Publishing, 2014. – 128 с.
    
79. Madelin Aguilera Borjas,Osmany Aguilera Almaguer and Frank Robin Miller. Communicating and Reading in English. – М.: LAP Lambert Academic Publishing, 2013. – 120 с.
    
80. Hossain Al Mamun and Amatur Rab Noureen. Postcolonial Diaspora and Identity in "Jasmine" and "Brick Lane". – М.: LAP Lambert Academic Publishing, 2014. – 56 с.
    
81. Mohammad Mustafizur Rahman and Md. Shibli Shahriar. The Impact of Audios and Visuals in the EFL Classes. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
    
82. Seyed Rahim Benrazavi,Behzad Nadi and Mahmoud Javidrad. The Relationship between Communication Satisfaction and Teamworking. – М.: LAP Lambert Academic Publishing, 2011. – 144 с.
    
83. Seyed Rahim Benrazavi,H. Hasan and Abdul M. Z. Ahmad. Herzbeg''s Motivation Factors and Communicative Teamwork. – М.: LAP Lambert Academic Publishing, 2011. – 152 с.
    
84. Francis Chisikwa Indoshi and Karen Nyambura Nyangara. POLICIES AND CHANGES IN SECONDARY SCHOOL HOME SCIENCE EDUCATION. – М.: LAP Lambert Academic Publishing, 2011. – 184 с.
    
85. Badri Yadav and Shrikrishna Mishra. My Own Idea and Curiosity in Teaching of Pre Service Teachers. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    
86. Chakchai So-In. Resource Allocation and Management in Computer Networks. – М.: LAP Lambert Academic Publishing, 2011. – 212 с.
    
87. Chittabrata Ghosh and Dharma P.Agrawal. Spectrum Selection, Sensing, and Sharing in Cognitive Radio Networks. – М.: LAP Lambert Academic Publishing, 2010. – 208 с.
    
88. Kalimullah Khan. UX in mobile phones to ensure customer satisfaction and loyalty. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
89. Nabin Ghoshal and J. K. Mandal. Steganographic Techniques and Application in Document Authentication. – М.: LAP Lambert Academic Publishing, 2011. – 204 с.
    
90. Muhammad Qaisar Choudhary and Abdul Ghafoor. Auto-organization, Service Discovery and Lookup in P2P Ad Hoc Networks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
91. Sanni Kirmanen and Anna Salanova. Employee Satisfaction and Work Motivation. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
    
92. Ekoningtyas Margu Wardani and Muyanja Ssenyonga. Soaring Food Prices, Food Security, and Poverty in Indonesia. – М.: LAP Lambert Academic Publishing, 2013. – 128 с.
    
93. Violeta Isai and Riana Radu. Financing, Accounting and Taxation in Houses of Worship in Romania. – М.: LAP Lambert Academic Publishing, 2014. – 156 с.
    
94. DEBASIS CHAKRABORTY and PRAVAT KUMAR KURI. Urbanization and Migration in India. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
95. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
96. Ripon Kumar Mondal and Sumitra Sen. Land Tenure and Efficiency in Boro Rice Production in Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
    
97. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
98. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
99. Zahra Sadeghi and Hadi Farid. Customer Behavior and Online Satisfaction: Impacts of Critical Factors. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
100. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
101. Getnet Tilahun Wagye. Service Quality On Customer Satisfaction And Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 108 с.
     
102. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
103. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
     
104. Md. Abul Kalam Azad and Md. Waleed Ashraf. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
105. Sharareh Mansouri Jajaee. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
106. SANJAY KUMAR,Harbhajan Bansal and Komal Smriti. Relationship Marketing in Indian Services Organizations. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
     
107. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
     
108. Alireza Miremadi and Pardis Mohajerani. Customer Satisfaction & Brand Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
     
109. kamyar kavosh,Abu Bakar Abdul Hamid and Melati Ahmad Anuar. customer relationship management implementation in automobile industry. – М.: LAP Lambert Academic Publishing, 2012. – 180 с.
     
110. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
111. Juhani Kuokkanen. Customer Satisfaction and Word-of-Mouth Behavior. – М.: LAP Lambert Academic Publishing, 2010. – 192 с.
     
112. Kindye Essa Mustofa and Mohammed Kassie Abebe. Effect of After Sales Service on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 128 с.
     
113. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
     
114. Hadi Behzion and Mostafa Baghishani. Criteria and Measures of Customer satisfactions. – М.: LAP Lambert Academic Publishing, 2014. – 84 с.
     
115. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с.
     
116. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
117. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с.
     
118. Vincent Wee Eng Kim,Vivien Wee Mui Eik and Thinavan Periyayya. Branding Customers as King! Bull Shit. – М.: Scholars' Press, 2013. – 76 с.
     
119. Majadul Hoq Sube and Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
     
120. MALCOLM BRIMPONG. THE EFFECT OF CUSTOMER SATISFACTION ON LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 88 с.
     
121. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
     
122. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
123. Farhan Muzammil. Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
124. Sreenivasan Jayashree and Mohd Nazri Mohd Noor. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2012. – 136 с.
     
125. Clainos Chidoko and Albert Makore. Customer Relationship Management and Profitability in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
126. A. R. Krishnan Ramasamy. Customer Relationship Management Practices in Consumer Durable Goods. – М.: LAP Lambert Academic Publishing, 2011. – 272 с.
     
127. Kiran G. and Kadakol A.M. Mind Mapping of Customer satisfaction Towards Business Dailies. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
     
128. Davood Manzoor,Alireza Miremadi and Hamid Boostani Golestani. Mobile Banking Services in Financial Industry. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
129. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
     
130. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
131. Festus Aleruchi Nmegbu. Holistic Marketing Strategy and Customers' Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 324 с.
     
132. Nafiseh Eshghi Golbaz,Abu Bakar Abdul Hamid and Ali Asgari. Consumer satisfaction and loyalty in hypermarket industry. – М.: LAP Lambert Academic Publishing, 2014. – 132 с.
     
133. Mukta Srivastava,Syed Azher Ali and Gunjn Singh. Customer Perception and Buying Behavior w.r.t. In-Flight Shopping. – М.: LAP Lambert Academic Publishing, 2013. – 64 с.
     
134. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
135. Swapna Bhargavi Gantasala,Prabhakar Venugopal Gantasala and Krishna Naik Chanda Naik Gari. SERVQUAL in RETAILING. – М.: LAP Lambert Academic Publishing, 2012. – 324 с.
     
136. Rahman Abdullah,Harnizam Zahari and Azahar Adzmy. Employee Satisfaction & Loyalty in Hotels within Malaysia. – М.: LAP Lambert Academic Publishing, 2012. – 124 с.
     
137. Al Jamal Mustafa Shindaini and Tanmoy Debnath. The Customer Satisfaction on Debit Card. – М.: LAP Lambert Academic Publishing, 2012. – 76 с.
     
138. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
     
139. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
140. Komal Daniel. Customer Switching and Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
     

Лучшие результаты

Дополнительные результаты

1. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
2. Mystery Shopping в банковском секторе. О. Аульченкова, "Организация продаж банковских продуктов", № 3, III квартал 2007.
3. Специализированный модуль FS-CD. Collections and Disbursements - "Сборы и Выплаты" и его возможности. О.А. Глущенко, "Финансовый менеджмент в страховой компании", № 2, II квартал 2007.
4. Бюджетирование страховой компании на базе Oracle Enterprise Planning and Budgeting. Д.В. Лесоводский, "Финансовый менеджмент в страховой компании", № 3, III квартал 2006.
5. Экспертное мнение. интервью с Ю. Вировцом, генеральным директором CEO HeadHunter - Online Hiring Services. "Управление персоналом", № 9, май 2006.
6. Адвокатура в режиме online. И. Апарышев, "Новая адвокатская газета", N 15, август 2012 г.
7. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
8. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
9. Метод Mystery Shopping и его использование для выявления лучших практик. В.Т. Зульфикарова, "Банковский ритейл", N 1, I квартал 2012 г.
10. Ужин в темноте в стиле Малевича и Новый год в Хаммере". Что может выть лучше?". интервью с Н. Саниной, индивидуальным предпринимателем и креативным директором компании "San and stars". М. Сипатова, "Арсенал предпринимателя", N 12, декабрь 2011 г.
11. На пути к новому стандарту в торговом финансировании. интервью с А.  Кастерманом, руководителем Trade and Supply Chain, SWIFT, сопредседателем рабочей группы ICC-BPO. Э. Шакирова, "Международные банковские операции", N 4, октябрь-декабрь 2011 г.
12. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
13. Суд в режиме online. С. Кузина, "Расчет", N 11, ноябрь 2010 г.
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