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Лучшие результаты Bob Tasca. You Will Be Satisfied. – М.: , 0. – 0 с. Donna Fenn. Alpha Dogs: How Your Small Business Can Become a Leader of the Pack. – М.: , 2007. – 224 с. Bo Burlingham. Small Giants: Companies That Choose to Be Great Instead of Big. – М.: , 2005. – 256 с. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с. Exceptional Service, Exceptional Profit. – М.: , 2011. – 192 с. Jorge Mongay. Customer Loyalty in Small Companies. – М.: LAP Lambert Academic Publishing, 2012. – 284 с. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Robbie Kellman Baxter. The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue. – М.: McGraw-Hill Education, 2015. – 272 с. Дополнительные результаты Majadul Hoq Sube, Sakhawat Hossain Bhuiyan. The Impact of Service Quality on Customer Satisfaction: The Case of Grameen phone in Bangladesh. – М.: , 2012. – 60 с. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с. Laurence Vincent. Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty. – М.: , 2012. – 257 с. Janelle Barlow. A Complaint Is A Gift: Recovering Customer Loyalty When Things Go Wrong. – М.: , 2012. – 480 с. Christopher Graja, Elizabeth, Phd Ungar. Investing in Small-Cap Stocks. – М.: , 0. – 0 с. Paul Shaw. E-Business Privacy and Trust: Planning and Management Strategies. – М.: , 0. – 0 с. Alvin G. Wint. Competitiveness in Small Developing Economies: Insights from the Caribbean. – М.: , 0. – 0 с. David L. McKee. External Linkages and Growth in Small Economies. – М.: , 0. – 0 с. Ruud Buitelaar, Pitou Van Dijck. Latin America's New Insertion in the World Economy: Towards Systemic Competitiveness in Small Economies (International Political Economy Series). – М.: , 0. – 0 с. Eduardo Da Costa. Global E-Commerce Strategies for Small Businesses. – М.: , 0. – 0 с. Don Cohen, Laurence Prusak. In Good Company: How Social Capital Makes Organizations Work. – М.: , 0. – 0 с. Vivian Buchan. Make Presentations with Confidence. – М.: Barron's, 1997. – 208 с. Dennis G. McCarthy. The Loyalty Link : How Loyal Employees Create Loyal Customers. – М.: , 0. – 0 с. James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger. The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value. – М.: , 0. – 0 с. J. Frank Yates, J. Frank Yates. Decision Management: How to Assure Better Decisions in Your Company. – М.: , 0. – 0 с. Stanley A. Brown. Strategic Customer Care : An Evolutionary Approach to Increasing Customer Value and Profitability. – М.: , 0. – 0 с. John J. McGonagle, Carolyn M. Vella. How to Use a Consultant in Your Company: A Managers' and Executives' Guide. – М.: , 0. – 0 с. R. Linda Resnick, Kerry H. Pechter. A Big Splash in a Small Pond: Finding a Great Job in a Small Company. – М.: , 0. – 0 с. D. M. W. N. Hitchens, David M. W. N. Hitchens, Mary Trainor, Jens Clausen, Samarthia Thankappan, Bruna De Marchi, Istituto Di Sociologia Internazionale Di Gorizia. Small and Medium Sized Companies in Europe: Environmental Performance, Competitiveness, and Management : International Eu Case Studies. – М.: , 0. – 0 с. Richard Imperiale. The Micro Cap Investor : Strategies for Making Big Returns in Small Companies (Wiley Trading). – М.: , 0. – 0 с. Stephen E. Frank. Networth: Successful Investing in the Companies That Will Prevail Through Internet Booms and Busts (They're Not Always the Ones You Expect). – М.: , 0. – 0 с. Vicki Lenz. The Saturn Difference: Creating Customer Loyalty In Your Company. – М.: , 0. – 0 с. John Smithson. The Role of the Non-Executive Director in the Small to Medium-Sized Business. – М.: , 0. – 0 с. Stephen George, Arnold Weimerskirch. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. – М.: Wiley, 1998. – 254 с. Michael W. Lowenstein. The Customer Loyalty Pyramid. – М.: , 0. – 0 с. John R. DiJulius III. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. – М.: , 0. – 0 с. Hal B. Becker. Lip Service : 50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World. – М.: , 0. – 0 с. Bob Tasca. You Will Be Satisfied. – М.: , 0. – 0 с. Jill Griffin. Customer Loyalty: How to Earn It, How to Keep It. – М.: Jossey-Bass, 2002. – 272 с. Mark W. Heisler, Suzanne Baldino Jones. From Cellmates to Soulmates Integrating Sales and Service. – М.: , 0. – 0 с. William Porter. Quest for Loyalty. – М.: , 0. – 0 с. Michael Nick, Kurt Koenig. ROI Selling : Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle. – М.: , 0. – 0 с. David Vine. Internet Business Intelligence: How to Build a Big Company System on a Small Company Budget. – М.: Cyberage Books, 2000. – 464 с. Nabell A. Y. Al-Qirim, Nabeel A. Y. Al-Qirim. Electronic Commerce in Small to Medium-Sized Enterprises: Frameworks, Issues and Implications. – М.: , 0. – 0 с. John R. Baldwin. Innovation Strategies and Performance in Small Firms. – М.: , 2004. – 0 с. John F. Cragan. Communication in Small Groups : Theory, Process, and Skills (with InfoTrac) (The Wadsworth Series in Speech Communication). – М.: , 2003. – 0 с. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с. Mark W. Heisler. From Cellmates to Soulmates. – М.: , 2003. – 0 с. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с. Dianne M. Durkin. The Loyalty Advantage: Essential Steps To Energize Your Company, Your Customers, Your Brand. – М.: , 2005. – 0 с. Joseph R. Blasi. In the Company of Owners: The Truth about Stock Options (And Why Every Employee Should Have Them). – М.: , 2003. – 0 с. Sandra Sellani. What's Your BQ? Learn How 35 Companies Add Customers, Subtract Competitors, and Multiply Profits with Brand Quotient. – М.: , 2007. – 301 с. Sionade Robinson, Lyn Etherington. Customer Loyalty: A Guide for Time Travellers. – М.: , 2006. – 256 с. Ken Blanchard, Jim Ballard, Fred Finch. Customer Mania!: It's Never Too Late to Build a Customer-Focused Company. – М.: , 2004. – 208 с. Peter C. Honebein, Roy F. Cammarano. Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies. – М.: , 2005. – 200 с. George Angell. Small Stocks for Big Profits: Generate Spectacular Returns by Investing in Up-and-Coming Companies (Wiley Trading). – М.: , 2008. – 210 с. Erik Jones. Economic Adjustment and Political Transformation in Small States. – М.: , 2008. – 256 с. Clive Humby, Terry Hunt, Tim Phillips. Scoring Points: How Tesco Continues to Win Customer Loyalty. – М.: Kogan Page, 2008. – 304 с. Fatima Alinvi. Customers??? Preferences of Insurance Services: How Could Insurance Companies Enhance their Ability of Meeting the Constant Changes in Customers??? Preferences?. – М.: , 2008. – 98 с. Karen Leland, Keith Bailey. Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)). – М.: , 2008. – 160 с. Christian Zeidler. Mobile Support in Customer Loyalty Management. – М.: , 2009. – 239 с. Christina Burek. Post-merger Intercultural Communication in Multinational Companies: A Linguistic Analysis (Europaische Hochschulschriften. Reihe 21: Linguistik). – М.: , 2010. – 174 с. Karen Beamish. CIM Revision Cards: Customer Communications in Marketing 05/06. – М.: , 2010. – 0 с. Gill Wood. CIM Coursebook 01/02 Customer Communications in Marketing. – М.: , 2010. – 216 с. Leonardo Inghilleri, Micah Solomon. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. – М.: AMACOM/American Management Association, 2010. – 170 с. Manfred Pohl. Responsible Business. – М.: , 2010. – 368 с. Dr HARJOTH KAUR. BRAND LOYALTY-A STUDY OF CELLULAR SERVICES IN ANDHRA PRADESH, INDIA: APPLICATION OF THEORY OF BRAND LOYALTY IN DESIGNING INNOVATIVE MARKETING STRATEGIES FOR CELLULAR COMPANIES. – М.: , 2011. – 368 с. David J. Argyle, Malcolm J. Brearley, Michelle M. Turek. Decision Making in Small Animal Oncology. – М.: Wiley-Blackwell, 2008. – 408 с. Mohan Nair. Essentials of Balanced Scorecard. – М.: , 2004. – 244 с. Margaret K Nelson. Working Hard & Making Do – Surviving in Small Town America (Paper). – М.: , 1999. – 290 с. Peter Hill. 100 Top Consultations in Small Animal General Practice. – М.: , 2011. – 448 с. TC Barrow. Trade & Empire – The British Customs Service in Colonial America 1660–1775. – М.: , 1974. – 348 с. G. Jack Bologna. Avoiding Cyber Fraud in Small Businesses. – М.: , 2000. – 256 с. Elio Schaechter. In the Company of Mushrooms. – М.: , 1997. – 290 с. Elio Schaechter. In the Company of Mushrooms – A Biologist?s Tale (Paper). – М.: , 1998. – 290 с. Paul G. Sery. Red Hat® Linux® 6 in Small Business. – М.: , 1999. – 426 с. John J. McGonagle. How to Use a Consultant in Your Company. – М.: , 2001. – 288 с. Armando Maggi. In the Company of Demons – Unnatural Beings, Love and Identity in the Italian Renaissance. – М.: , 2008. – 232 с. Russell L. Ackoff. Management in Small Doses. – М.: , 1989. – 208 с. UMDNJ. Umdnj: ?health? & Safety In Small Industry: A Practical Guide For Managers. – М.: , 1989. – 224 с. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с. Christopher Graja. Investing in Small–Cap Stocks. – М.: , 1997. – 286 с. Walker. Performance Advances in Small Boat Racing. – М.: , 2007. – 464 с. Christopher Graja. Investing in Small–Cap Stocks. – М.: , 1999. – 328 с. Marie Howe. In the Company of My Solitude – American Writing from the AIDS Pandemic. – М.: , 2007. – 0 с. Clifford Ando. Imperial Ideology and Provincial Loyalty in the Roman Empire. – М.: University of California Press, 2000. – 518 с. Allyn Freeman. How to Save Your Company Big $$$ in Small Ways. – М.: , 1999. – 218 с. The Customer Rules: The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World. – М.: , 2011. – 352 с. Edited by Robert A. Blackburn. Intellectual Property and Innovation Management in Small Firms. – М.: Routledge, . – 170 с. Ishtiaq Hussain. Understanding Sedimentation in Small Reservoirs. – М.: LAP Lambert Academic Publishing, 2014. – 232 с. John Victor Mensah,Salifu Shaibu and Kwabena Barima Antwi. Child labour in small-scale gold mining in Ghana:. – М.: LAP Lambert Academic Publishing, 2012. – 68 с. Olugu Ukpai. Female Genital Cutting In The Company Of Men: A Guide To Current Debate. – М.: LAP Lambert Academic Publishing, 2010. – 204 с. Sydney Kamtukule. Impacts of Sedimentation on Water Resources in Small Earth Dams. – М.: LAP Lambert Academic Publishing, 2013. – 92 с. Catherine Achieng. Customer Store Loyalty on Supermarkets in Kenya. – М.: LAP Lambert Academic Publishing, 2012. – 68 с. Vishwanath Hegga,Shivshankar Usturge and Manjunath Patil. The menace of non penetrating foreign bodies in small ruminants, India. – М.: LAP Lambert Academic Publishing, 2013. – 76 с. Robert D. Boyden. Police Stress in Small Town USA. – М.: LAP Lambert Academic Publishing, 2012. – 188 с. Ernest Muchu Toh. Should not Directors be Responsible to Creditors in a Company?. – М.: LAP Lambert Academic Publishing, 2014. – 152 с. Morgen Zivhave. Pro-poor Water Supply and Sanitation in Small Towns in Tanzania. – М.: LAP Lambert Academic Publishing, 2012. – 52 с. Shewfang Shieh. Impact of Customer Satisfaction and Switching Costs on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2010. – 100 с. Alice P.F.S. Shemi. E-commerce Adoption Factors in Small and Medium-Sized Enterprises. – М.: LAP Lambert Academic Publishing, 2013. – 428 с. Adnan Rafiq Khan and Long Zhang. Applying Six Sigma in Software Companies for Process Improvement. – М.: LAP Lambert Academic Publishing, 2010. – 88 с. Saso Knap. Mergence and Adaptation of Scrum and Extreme Programming. – М.: LAP Lambert Academic Publishing, 2010. – 92 с. Refk Selmi. Exchange Rate Volatility and Trade Flows in Small Open Economies. – М.: LAP Lambert Academic Publishing, 2014. – 200 с. Dingilizwe Mazibuko. Noise exposure in small-scale grinding mill operators in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2012. – 68 с. Asfaw Yilma Demisse. Customer Loyalty Risk Measurement for Manufacturing Products. – М.: LAP Lambert Academic Publishing, 2011. – 88 с. Rita Scully. Implementing a Knowledge Sharing Roadmap in Small or Micro Companies. – М.: Scholars' Press, 2013. – 156 с. Robert S. Frey. Increasing Your Success as a Small Business Leader. – М.: Scholars' Press, 2013. – 120 с. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с. Jackson Lemomo Ole kulet,Daniel Auka and Simeon Kipchumba. Effects Of Relational Social Capital On Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 84 с. Abdul Rahman and Muhammad Zia-ur-Rehman. Why Brand Loyalty is so important for successful business companies?. – М.: LAP Lambert Academic Publishing, 2012. – 64 с. Ankit Khandelwal. The Concept Of Loyalty In Retail As A Corporate Strategy. – М.: LAP Lambert Academic Publishing, 2012. – 108 с. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с. Samsudin Wahab and Siti Salmiah Abdullah. User Satisfaction, Customer Relationship Management and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 136 с. Anita Hegjkezi. Human Resource Management in Entrepreneurial Companies. – М.: LAP Lambert Academic Publishing, 2011. – 264 с. Jorge Mongay. Customer Loyalty in Small Companies. – М.: LAP Lambert Academic Publishing, 2012. – 284 с. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с. Efthimia M. Papadopoulou. An Analysis of Customer Loyalty to Branded Farm Milk. – М.: LAP Lambert Academic Publishing, 2012. – 196 с. GODFRED KOI-AKROFI and Joyce Koi-Akrofi. Relationship marketing tactics and customer loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 88 с. Babeet Gupta,J.S. Grewal and Ruchi Agarwal. Significance of Customer Relationship in Enhancing Customer Equity. – М.: LAP Lambert Academic Publishing, 2012. – 128 с. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с. Karunaratna A.C. An Examination of the Determinants of Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2014. – 120 с. Nkora Nkoranigwa. Customer Loyalty in Banking and Financial Institutions. – М.: LAP Lambert Academic Publishing, 2010. – 76 с. Yonas Berhanu Hailu. Relationship Marketing and Customers' Loyalty in Banking Industry. – М.: LAP Lambert Academic Publishing, 2014. – 112 с. Xhensila Abazi. Customer Loyalty on Commercial Banks in Albania. – М.: LAP Lambert Academic Publishing, 2013. – 88 с. Daniel Nukpezah and Cephas Nyumuyo. What Drives Customer Loyalty and Profitability?. – М.: LAP Lambert Academic Publishing, 2010. – 84 с. Chimun Kumar Nath. Customers' Behaviour towards Small Car in Unorganized Environment. – М.: LAP Lambert Academic Publishing, 2010. – 92 с. Pervaiz Ali. ''Online Shopping'' Customer Satisfaction and Loyalty in Norway. – М.: LAP Lambert Academic Publishing, 2011. – 84 с. Patrick Anthony and Haripuram Venkateshwarlu. Customer Relationship Management. – М.: LAP Lambert Academic Publishing, 2012. – 284 с. Arsalan Mujahid Ghouri and Naveed R Khan. Marketing Practices in Small and Medium Sized Business of Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 120 с. Ahmad Shammout. Relationship Marketing in Hospitality. – М.: LAP Lambert Academic Publishing, 2013. – 244 с. Jean Wanjiku Munyaka. The Influence of Relationship Marketing on Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 72 с. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с. Zhilin Yang. MEASURING E-SERVICE QUALITY AND ITS LINKAGE TO CUSTOMER LOYALTY. – М.: LAP Lambert Academic Publishing, 2010. – 176 с. Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с. Tahereh Hasani. Industrial Positioning Techniques for Telecommunication Companies. – М.: LAP Lambert Academic Publishing, 2011. – 164 с. Farhan Muzammil. Customer Loyalty. – М.: LAP Lambert Academic Publishing, 2012. – 76 с. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с. Ahmed Elebiary. Drivers of guest loyalty in the hotel industry in New Zealand. – М.: LAP Lambert Academic Publishing, 2012. – 320 с. Henry Kyambalesa. Customer Service in the 21st Century. – М.: LAP Lambert Academic Publishing, 2012. – 280 с. Ashish Singh. Customer Loyalty in Fast Food Industry. – М.: LAP Lambert Academic Publishing, 2010. – 60 с. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с. Alireza Miremadi and Ali Beheshtinejad. Customer Loyalty and Retention for High Tech Product. – М.: LAP Lambert Academic Publishing, 2013. – 96 с. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с. Rossano Giandomenico. Asset Liability Management in Insurance Companies and Banks. – М.: LAP Lambert Academic Publishing, 2010. – 64 с. Rahman Abdullah,Harnizam Zahari and Azahar Adzmy. Employee Satisfaction & Loyalty in Hotels within Malaysia. – М.: LAP Lambert Academic Publishing, 2012. – 124 с. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с. M. Thukaram. A Study of Customer Services in Regional Rural Banks. – М.: LAP Lambert Academic Publishing, 2014. – 232 с. Лучшие результаты Ничего не найдено Дополнительные результаты Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007. Конкурентная борьба. интервью с А. Рыжковой, генеральным директором компании "3R Recruitment Company" и Т. Меньшовой, внештатным консультантом этой компании, экспертом по психодиагностике и соционике. "Управление персоналом", № 4, февраль 2007. Руководитель обязан создавать драйв успеха и верить в него. интервью с А. Рыжковой, генеральным директором компании 3R Recruitment Company. "Управление персоналом", № 19, октябрь 2006. Еxecutive search - это знания, которых нет у рекрутеров. интервью с М. Мягковой, владельцем компании Perfect Search Company, Executive Search & Professional Recruitment. "Управление персоналом", № 23, декабрь 2005. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г. Суд по делу о разглашении информации - это сражение риторик прокурора и защитника. интервью с С. Барташевичем, ведущим консультантом по информационной безопасности компании Leta IT-company. "Административное право", N 4, IV квартал 2010 г. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008. IT-безопасность: необходимость или забава?. интервью с Д. Мананниковым, исполнительным директор LETA IT-company. А. Беневольский, "Консультант", № 1, январь 2008. Образцы работ
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