Результаты поиска

Лучшие результаты

1. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
   
2. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
   
3. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
   
4. Noor ul Ain Ilyas. Banking Behavior of Islamic Bank Customers. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
   
5. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
   
6. Upendra Singh Panwar. Customer Satisfaction Perceptive. – М.: LAP Lambert Academic Publishing, 2014. – 260 с.
   
7. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
   
8. Marina Karaeva. Employee satisfaction and service performance in banking sector. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
   
9. Mesfin Abebe. Customer satisfaction on sisa card service:dashen bank (Ethiopia). – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
   
10. S. Rita and V. Ganesan. Quality Enhancements In Prime Service Sectors. – М.: LAP Lambert Academic Publishing, 2012. – 176 с.
    
11. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
12. Safdar Hussain and Abdul Razzaq. Role of ATM Services in Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2014. – 60 с.
    
13. Linga Murali and Chandragiri Madhavaiah. Measuring Service Quality. – М.: LAP Lambert Academic Publishing, 2014. – 124 с.
    
14. Ritesh Patel and Rajnikant Patel. Brand Management In Retail Banking. – М.: LAP Lambert Academic Publishing, 2012. – 520 с.
    
15. Xhensila Abazi. Customer Loyalty on Commercial Banks in Albania. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
16. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
17. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
    
18. Zeenat Murtaza. Antecedents of Service Recovery Performance. – М.: LAP Lambert Academic Publishing, 2014. – 64 с.
    
19. Ranga Gilbert Chirimubwe. Service quality dimensions in the retail banking sector of Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 108 с.
    
20. Davood Manzoor,Alireza Miremadi and Hamid Boostani Golestani. Mobile Banking Services in Financial Industry. – М.: LAP Lambert Academic Publishing, 2013. – 96 с.
    
21. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
    
22. Shamaila Gull and Rauf Alam. Effects of CSR on Customer Retention in Different Sectors of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
23. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
    
24. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
    
25. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
26. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
27. Clever Vutete. War in the Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
    
28. Manvinder Singh Pahwa. Performance Appraisal of Innovative Banks. – М.: LAP Lambert Academic Publishing, 2012. – 312 с.
    
29. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
    
30. Komal Singh. E-banking in India-Progress & Prospects. – М.: LAP Lambert Academic Publishing, 2012. – 272 с.
    
31. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
    
32. Faizan Mohsan. Service Quality, Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 104 с.
    
33. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
    
34. Mohamed Samy Tawfik ElDeeb,Yasser Tawfik and Shadi Adibifard. Comparative Study Between Egyptian And Iranian Banks. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
    

Дополнительные результаты

1. Patrick Anthony, Haripuram Venkateshwarlu. Customer Relationship Management: A Dyadic Exploration in Select Banks. – М.: , 2012. – 284 с.
   
2. Ronnie King. Dispute Resolution in the Energy Sector: A Practitioner's Handbook. – М.: , 2012. – 270 с.
   
3. Gerrit Jan Van Den Brink, Gerrit Jan Van Den Brink. Operational Risk: The New Challenge for Banks. – М.: , 0. – 0 с.
   
4. M. Uzair Farooq Khan. Economic Growth Nexus to Performance of Banking Sector of Pakistan: 1990-2000. – М.: , 2012. – 104 с.
   
5. Ghulam Ali. Evidence on Stucture Conduct Performance Hypothesis: An Empirical Study on Banking Sector of Pakistan. – М.: , 2012. – 132 с.
   
6. R. F. Elliott, Claudio Lucifora, Dominique Meurs, Robert Elliott. Public Sector Pay Determination in the European Union. – М.: , 0. – 0 с.
   
7. Norma M. Riccucci. Women, Minorities, and Unions in the Public Sector: (Contributions in Labor Studies). – М.: , 0. – 0 с.
   
8. Paul F. Clark, John Delaney, Ann Frost. Collective Bargaining in the Private Sector (Industrial Relations Research Association Series). – М.: , 0. – 0 с.
   
9. Ernest Aryeetey, Julius Court, Machiko Nissanke, Beatrice Weder, International Conference "Asia and Africa in the Global Economy. Asia and Africa in the Global Economy. – М.: , 0. – 0 с.
   
10. Venkataraman Krishnaswamy, Gary Stuggins. Private Participation in the Power Sector in Europe and Central Asia: Lessons from the Last Decade (World Bank Working Papers, 8). – М.: , 0. – 0 с.
    
11. Gender Mainstreaming in the Health Sector: Experiences in Commonwealth Countries. – М.: Commonwealth Secretariat, 2002. – 90 с.
    
12. Stephen E. Siwek, Patrick A. Messerlin, Emmanuel Cocq. The Audiovisual Services Sector in the Gats Negotiations. – М.: , 0. – 0 с.
    
13. Penny West. Organisational Learning in the Automotive Sector (Routledge Advances in Management and Business Studies). – М.: , 0. – 0 с.
    
14. Marilyn L. Mitchell. Employing Qualitative Methods in the Private Sector (Qualitative Research Methods (Paper), Vol 45). – М.: , 0. – 0 с.
    
15. David G. Carnevale, David Carnevale Department of Human Relations at University of Oklahoma. Organizational Development in the Public Sector. – М.: , 0. – 0 с.
    
16. Kevin J. Fox. Efficiency in the Public Sector (Studies in Productivity and Efficiency). – М.: , 0. – 0 с.
    
17. Mike Parnwell, Raymond L. Bryant, Michael J. G. Parnwell, Association of South-East Asian Studies in the United Kingdom. Environmental Change in South-East Asia: People, Politics and Sustainable Development (Global Environmental Change Series). – М.: , 0. – 0 с.
    
18. Adrian Randall, Paul Palmer. Financial Management in the Voluntary Sector: An Introduction. – М.: , 0. – 0 с.
    
19. Paul Joyce. Strategy in the Public Sector: A Guide to Effective Change Management. – М.: , 0. – 0 с.
    
20. Patricia Keehley, Steven Medlin, Sue MacBride, Laura Longmire. Benchmarking for Best Practices in the Public Sector : Achieving Performance Breakthroughs in Federal, State, and Local Agencies (Jossey-Bass Public Administration Series). – М.: , 0. – 0 с.
    
21. Joseph S. Nye, William A. Owens, James R. Schlesinger, R. James Woolsey, James A. Lewis, Joseph S., Jr. Nye, James Andrew Lewis, Erin Schlather, Csis Commission on Technology Security in the Twenty-First Century. Computer Exports and National Security: New Tools for a New Century : A Report of the Csis Commission on Technology Security in the 21St-Century (Csis Panel Reports.). – М.: , 0. – 0 с.
    
22. Edward Istvan Huizenga. Innovation Management in the Ict Sector: How the Frontrunners Stay Ahead. – М.: , 0. – 0 с.
    
23. William C. Johnson. Superior Customer Value in the New Economy: Concepts and Cases, Second Edition. – М.: , 2004. – 0 с.
    
24. JoAnn Haberer. Customer Service In The Information Age: A Common Sense Approach to High-Tech Help (Crisp Fifty-Minute Series). – М.: , 2004. – 0 с.
    
25. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 0 с.
    
26. Patricia Pulliam. In Action: Measuring ROI in the Public Sector. – М.: ASTD, 2006. – 280 с.
    
27. Jane C. Wei-Skillern, James E. Austin, Herman B. (Dutch) Leonard, Howard H. Stevenson. Entrepreneurship in the Social Sector. – М.: , 2007. – 424 с.
    
28. Robert W. Wendover, Terrence L. Gargiulo. On Cloud Nine: Weathering the Challenge of Many Generations in the Workplace. – М.: , 2005. – 142 с.
    
29. Meeting Basic Learning Needs in the Informal Sector: Integrating Education and Training for Decent Work, Empowerment and Citizenship (Technical and Vocational ... Training: Issues. – М.: , 2005. – 272 с.
    
30. Andrew Staples. The Responses to Regionalism in East Asia: Japanese Production Networks in the Automotive Sector (Palgrave MacMillan Asian Business). – М.: , 2008. – 240 с.
    
31. Wei-Chiang Hong. Competitiveness in the Tourism Sector: A Comprehensive Approach from Economic and Management Points (Contributions to Economics). – М.: , 2008. – 134 с.
    
32. Cass Wheeler. You've Gotta Have Heart: Achieving Purpose Beyond Profit in the Social Sector. – М.: , 2009. – 240 с.
    
33. Anteneh Girma. Dairy Services Delivery in Debrezeit Milkshed, Ethiopia: Implication for pluralistic service delivery system in the dairy sector. – М.: , 2010. – 168 с.
    
34. Mahlet Tsegay. Assessment of Customer Satisfaction in Women's Beauty Salon: Identifying factors that affect customer satisfaction level in women's beauty salon and evaluate ... relative importance of each of the factors. – М.: , 2010. – 84 с.
    
35. BHUVANES VEERAKUMARAN. SERVICE INNOVATION IN THE HOSPITALITY INDUSTRY: THE EFFECT OF SERVICE INNOVATION AND CUSTOMER CHOICE ON CUSTOMER VALUE IN THE HOSPITALITY INDYSTRY IN MALAYSIA. – М.: , 2010. – 80 с.
    
36. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: , 2010. – 100 с.
    
37. Handbook of Research on E-services in the Public Sector: E-government Strategies and Advancements. – М.: , 2010. – 0 с.
    
38. Reducing Climate Impacts in the Transportation Sector. – М.: , 2008. – 256 с.
    
39. Andre de Palma. Investment and the use of Tax and Toll Revenues in the Transport Sector,19. – М.: , 2010. – 316 с.
    
40. Patrick Forsyth. Winning Business in the Property Sector. – М.: , 2010. – 183 с.
    
41. J Tendler. Electrical Power in Brazil – Entrepreneurship in The Public Sector. – М.: , 1974. – 278 с.
    
42. Chris Thomas. Employee Management and Customer Service in the Retail Industry. – М.: , 2005. – 208 с.
    
43. Merilee Grindle. Getting Good Government – Capacity Building in the Public Sectors of Developing Countries (Paper). – М.: , 1997. – 520 с.
    
44. Ms Grindle. Getting Good Government – Capacity Building in the Public Sectors of Developing Countries. – М.: , 1997. – 520 с.
    
45. Public Administration: Understanding Management, Politics, And Law In The Public Sector. – М.: , 2008. – 608 с.
    
46. Total Quality Management In The Public Sector. – М.: , 2011. – 0 с.
    
47. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Beginning Windows NT Workstation 4.0 (Microsoft Windows NT). – М.: , . –  с.
    
48. Inc. KT Solutions, KT Solutions has focused on what it takes to create efficient, professional multimedia training t KT Solutions specializes in the development of interactive multimedia training products for computer applications. Over the past decade. Advanced Word for Office 97 (Microsoft Word 97). – М.: , . –  с.
    
49. Abbas Muhammad. Capital Budgeting in the Telecommunication Sector: Investment in 3G. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
50. Natarianto Indrawan and Don - Hee Park. Addressing Biodiesel and Biogas in the Power Generation Sector. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
    
51. Almabrok Emhemed. Use of cogeneration and tri-generation units in the residential sector. – М.: LAP Lambert Academic Publishing, 2015. – 152 с.
    
52. Anna Maria Szonyi. The buildings sector in Sweden and Hungary. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
    
53. Stephane-Jacques Soami Mabiala and Wynand Johannes Carolus Grobler. Opening the telecommunication sector in Gabon. – М.: LAP Lambert Academic Publishing, 2012. – 168 с.
    
54. Olakunle Michael Folami. Crime in the Banking Sector and the Nation''s Economy. – М.: LAP Lambert Academic Publishing, 2011. – 140 с.
    
55. Helen Lwemamu. Gender and Work Challenges in the Informal Sector of Uganda. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
56. George Alexander. Living Conditions of Migrant Workers in the Construction Sector. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
    
57. Yannick Cornet,Sunniva Ostergaard Sandbukt and Morten Korch Gravesen. Intervening in the Transport Sector. – М.: LAP Lambert Academic Publishing, 2013. – 132 с.
    
58. Oniward Svubure. Participation and Institutional Reform in the Water Sector in Zimbabwe. – М.: LAP Lambert Academic Publishing, 2011. – 96 с.
    
59. Vivienne Byers. Service Planning and Organisational Change in the Health Sector:. – М.: LAP Lambert Academic Publishing, 2011. – 364 с.
    
60. Rachit Sachdeva,Neeraj Garg and Chirag Aggarwal. Mergers & Acquisitions In Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2013. – 60 с.
    
61. Frednard Gideon. Optimal provisioning in the banking industries. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
    
62. Munyaradzi Duve. Effect of tax incentives on growth in the manufacturing sector. – М.: LAP Lambert Academic Publishing, 2012. – 240 с.
    
63. Olivia Anku-Tsede. Regulating the Financial Sector: The Case of Susu in Ghana. – М.: LAP Lambert Academic Publishing, 2013. – 368 с.
    
64. Samuel Edusah Enguah. Information Technology a Partner for Customer Satisfaction in Banking. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
65. Jason Turner. Predicting Long-Term Debt in the Healthcare Sector. – М.: Scholars' Press, 2014. – 184 с.
    
66. Bhaskar Goswami,Ranjanendra Narayan Nag and Rilina (Banerjee) Basu. THE BANKING SECTOR IN INDIA. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
    
67. Silas Mygind Flytkjaer and Thomas Kornum. Executive Compensation in the Danish Bank Sector. – М.: LAP Lambert Academic Publishing, 2011. – 100 с.
    
68. Yoon Je Cho. The Role of State in the Financial Sector. – М.: LAP Lambert Academic Publishing, 2010. – 68 с.
    
69. Christine Ngari. Employment Contracts in the Banking Industry. – М.: LAP Lambert Academic Publishing, 2012. – 60 с.
    
70. Tatjana Vukelic. Stress Testing of the Banking Sector in Emerging Markets. – М.: LAP Lambert Academic Publishing, 2011. – 124 с.
    
71. Omoneye OLASANMI. IT INNOVATIONS AND CUSTOMER SATISFACTION IN NIGERIAN BANKS. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
    
72. Ulugbek Kurbanov. Private Equity Investment in the Healthcare Sector. – М.: LAP Lambert Academic Publishing, 2011. – 104 с.
    
73. Govindaraj Veerakumaran and Ajitha Suresh. A Study on Customer Satisfaction in a Co-Operative Bank. – М.: LAP Lambert Academic Publishing, 2011. – 180 с.
    
74. Francesco Giuliani. A Journey Through the Capital Structure of the Banking Sector. – М.: Scholars' Press, 2014. – 148 с.
    
75. Craig Stedman. Government policies on MSME's in the Manufacturing Sector in Dominica. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
    
76. Katherine Fulgence. Factors influencing Customer Satisfaction with Internet Banking. – М.: LAP Lambert Academic Publishing, 2012. – 96 с.
    
77. Afsaneh Rezazadeh Mehrjou and Adel Tajasom. Customer Satisfaction in Automobile Market. – М.: LAP Lambert Academic Publishing, 2011. – 168 с.
    
78. Zohra Saleem and Kashif Rashid. Customer Satisfaction in Mobile Banking Industry of Pakistan. – М.: LAP Lambert Academic Publishing, 2011. – 148 с.
    
79. Daniel Auka. Customer Loyalty In Retail Banking. – М.: LAP Lambert Academic Publishing, 2013. – 180 с.
    
80. Mudsir Ismail. Financial Analysis of Banking Sector in Pakistan. – М.: LAP Lambert Academic Publishing, 2013. – 88 с.
    
81. Mohammad Emam. Determinants of Customer Satisfaction in Retail Banking Industry. – М.: LAP Lambert Academic Publishing, 2013. – 236 с.
    
82. Efrem Sisay. The Effects of Service Recovery on Customer Satisfaction and Loyalty. – М.: LAP Lambert Academic Publishing, 2013. – 92 с.
    
83. Navid Fatehi Rad and Anees Janee Ali. The Influence of Service Quality on Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 136 с.
    
84. Eliya Kapalasa. Factors Influencing Customers’ Satisfaction In Beef. – М.: LAP Lambert Academic Publishing, 2012. – 52 с.
    
85. Mamta Brahmbhatt. Service Quality Insights from Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
86. Jaskaran Singh Dhillon. Marketing of Financial Services: A Case Study of Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 400 с.
    
87. Alemayehu Fanta. Customer Satisfaction in Commercial Baking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 108 с.
    
88. Mwawuganga Mwambota. Strategy Effects on Customer Satisfaction at Mombasa Water/Sewage Co. – М.: LAP Lambert Academic Publishing, 2014. – 100 с.
    
89. Gudata Abara. Financial Performance Analysis in Ethiopian Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 72 с.
    
90. Hassan Ouda. Transition to Accrual Accounting in the Public Sector. – М.: LAP Lambert Academic Publishing, 2010. – 424 с.
    
91. George Agyekum Nana Donkor. Customer Relationship Management Practices In The Rural Banks. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
    
92. Jayaraman Munusamy,Banu A and Mansur M. Channel Innovation in Commercial Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
    
93. Tizazu Kassa and Sindu Kassa. Customer service Quality and its effect on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2013. – 84 с.
    
94. ANUBHAV ANAND MISHRA. Customer Satisfaction and Retail Banking. – М.: LAP Lambert Academic Publishing, 2011. – 76 с.
    
95. Haileab Tesfamariam. Service Quality and Customer Satisfaction at the Tourist Destination. – М.: LAP Lambert Academic Publishing, 2013. – 168 с.
    
96. Subbarao Ebicherla. Customer Relationship Management in Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2013. – 388 с.
    
97. Helen Cripps. Customer Satisfaction in Local Government. – М.: LAP Lambert Academic Publishing, 2010. – 156 с.
    
98. Linus Ivarsson,Alexander Nilsson and Torbjorn Rimfalt. Customer Satisfaction. – М.: LAP Lambert Academic Publishing, 2010. – 96 с.
    
99. Bilal Afsar,Asim Rehman and . Rehmat. Customer Loyalty in the banking sector of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 116 с.
    
100. Masood Ahmed. Customer Loyalty In Mobile Telecom Sector Of Pakistan. – М.: LAP Lambert Academic Publishing, 2010. – 128 с.
     
101. Borareaksmey Long. Relationship Marketing in the Banking Industry. – М.: LAP Lambert Academic Publishing, 2011. – 80 с.
     
102. Elvier Kleijnen. The impact of personalization on customer satisfaction. – М.: LAP Lambert Academic Publishing, 2011. – 84 с.
     
103. Iveta Bendova. An Analysis of Customer Satisfaction in Food Retailing. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
104. Dorothee Burgers. Accountability in the charitable sector. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
105. Archana Chandra. IT Applications in the Health Sector. – М.: LAP Lambert Academic Publishing, 2012. – 280 с.
     
106. Goutam Bhowmik. Management of Non-Performing Assets in the Indian Public Sector Banks. – М.: LAP Lambert Academic Publishing, 2010. – 188 с.
     
107. Bhakti Pattanaik. A STUDY ON EMPLOYEES' JOB ATTITUDE IN THE MANUFACTURING SECTOR(INDIA). – М.: LAP Lambert Academic Publishing, 2011. – 64 с.
     
108. Balaji SG. Banking Service Quality & Customer Satisfaction - A Comparative Study. – М.: LAP Lambert Academic Publishing, 2011. – 324 с.
     
109. Suresh Reddy Jakka. Customer Satisfaction In Organized Retailing. – М.: LAP Lambert Academic Publishing, 2013. – 396 с.
     
110. Mohammedhussen Mama. Customers' Satisfaction in Land Delivery Services. – М.: LAP Lambert Academic Publishing, 2012. – 156 с.
     
111. Subrata Debnath. Potentiality of Job Analysis in the Government Sector. – М.: LAP Lambert Academic Publishing, 2013. – 300 с.
     
112. Chaminda Jayasundara. Customer Satisfaction & Service Quality in Libraries. – М.: LAP Lambert Academic Publishing, 2013. – 116 с.
     
113. Abdullah Afzal,Tuba Nafees and Waheed Aftab Khan. Factors affecting customer satisfaction in fast food sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
114. Alexander Tsiklauri. Sustainable Development Strategies In The Automobile Sector. – М.: LAP Lambert Academic Publishing, 2011. – 68 с.
     
115. Desta Tesfaw Mebratu. Public Serves Delivery Reform and Customer Satisfaction in Ethiopia. – М.: LAP Lambert Academic Publishing, 2011. – 92 с.
     
116. Nigamananda Biswas. CUSTOMER SERVICES AND SATISFACTION IN BANKING SECTOR. – М.: LAP Lambert Academic Publishing, 2012. – 188 с.
     
117. Sundeep Jhowry. Customer satisfaction in the banking sector. – М.: LAP Lambert Academic Publishing, 2010. – 100 с.
     
118. Agbor Tabi. Management and the Adoption of New Technologies in Retail Banking. – М.: LAP Lambert Academic Publishing, 2010. – 108 с.
     
119. Thilagavathi Krishnan,Shankar Chelliah and Jayaraman Munusamy. COMPETITIVE ADVANTAGE AND CUSTOMER SATISFACTION IN HEALTH INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 144 с.
     
120. Robson Mekonnin. Customer Relationship Management and Marketing performance of Bank. – М.: LAP Lambert Academic Publishing, 2013. – 136 с.
     
121. Antonio Usai. The Customer Satisfaction in Tourist Systems. – М.: LAP Lambert Academic Publishing, 2013. – 160 с.
     
122. Manoj Kumar. Measuring Customer Satisfaction -Text and Cases. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
123. Murali Krishna Velaveti,Himachalam Dasaraju and Sudarsan kasa. Emerging Financial Services in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 316 с.
     
124. JOHN CHIBAYA MBUYA PhD. ADVANCED CREDIT RISK MANAGEMENT IN THE BANKING INDUSTRY. – М.: LAP Lambert Academic Publishing, 2010. – 300 с.
     
125. Anup Kumar Saha. Financial Performance Analysis in the Banking Sector of Bangladesh. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
126. Gabriel Olorunkoya. Determination of Employees' Pay Levels in the Nigerian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 112 с.
     
127. Mustafa Goktug KAYA. The Turkish Banking Sector After the Restructuring Program. – М.: Scholars' Press, 2014. – 180 с.
     
128. Hemankumarsingh Ramburuth. Service Quality in the Mauritian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 88 с.
     
129. Md. Rakib Habib. Customer Loyalty Towards Prime Bank Ltd. in Chittagong, Bangladesh. – М.: LAP Lambert Academic Publishing, 2012. – 120 с.
     
130. Clever Vutete. War in the Banking Sector. – М.: LAP Lambert Academic Publishing, 2014. – 116 с.
     
131. Kesjana Halili. Risk Management in North Cyprus Banking Sector. – М.: LAP Lambert Academic Publishing, 2011. – 112 с.
     
132. Vishal Shah. Customer Retention and Satisfaction in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 164 с.
     
133. Jaroslav Belas,Anna Chocholakova and Jiri Paulik. Social Responsibility, Ethics & Satisfaction in the Banking Business. – М.: LAP Lambert Academic Publishing, 2014. – 120 с.
     
134. Mohay-Ud-Din Khan Khattak. Foreign investment in the banking sector and its reaction to crises. – М.: LAP Lambert Academic Publishing, 2012. – 80 с.
     
135. Sabrine Messaoudi and Borni Lafi. The International Procedures in the Tunisian Banking System. – М.: LAP Lambert Academic Publishing, 2015. – 56 с.
     
136. Muhammad Aashir. Customer Satisfaction in Islamic Banking System in Pakistan. – М.: LAP Lambert Academic Publishing, 2012. – 84 с.
     
137. Jyoti Soi and Gursharan Singh Kainth. Disclosure Practices in Indian Banking Sector. – М.: LAP Lambert Academic Publishing, 2012. – 236 с.
     
138. Haitham Ahmed Akgam and Logasvathi Murugiah. Study Of Customer Satisfaction In The Banking Sector In Libya. – М.: LAP Lambert Academic Publishing, 2013. – 72 с.
     
139. Mohamed Samy Tawfik ElDeeb,Yasser Tawfik and Shadi Adibifard. Comparative Study Between Egyptian And Iranian Banks. – М.: LAP Lambert Academic Publishing, 2012. – 56 с.
     
140. Alok Goyal. Non-Performing Assets and Public Sector Banks in India. – М.: LAP Lambert Academic Publishing, 2011. – 192 с.
     

Лучшие результаты

Дополнительные результаты

1. Займы для корпораций: back to the Russia. Т. Мартынова, "Банковское обозрение", № 11, ноябрь 2007.
2. Private banking: основные понятия, проблемы развития в России. И.А. Зарипов, А.В. Петров, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
3. На ниве private banking становится теснее. И.Е. Смирнов, "Организация продаж банковских продуктов", № 4, IV квартал 2007.
4. Private Banking в России. Е.Е. Смирнов, "Банковское кредитование", № 5, сентябрь-октябрь 2007.
5. Наука человековедения. интервью с Д. Уолтоном, профессором London Metropolitan University, экспертом CIPD. Chartered Institute of Personnel and Development, автором программы Master of Arts in Human Resource Strategies. И. Смирнова, "Кадровый менеджмент", № 5, июль-август 2007.
6. Российский Private Banking: каковы шансы выжить, используя локальные наработки?. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2007.
7. Некоторые практические вопросы осуществления операций по форфетированию. интервью с Д.В. Курышевым, директором по форфейтингу в России и странах СНГ банка Sumitomo Mitsui Banking Corporation. SMBC Europe. Н.А. Ранних, "Международные банковские операции", № 4, июль-август 2006.
8. Private banking сегодня. интервью с А. Юдиным, руководителем направления private banking Русского Банка Развития. "Банковский ритейл", № 3, III квартал 2006.
9. Динамичное развитие: ICICI Bank Eurasia в России. интервью с г-ном Махешкой, Председателем Правления ООО "ICICI Bank Eurasia". И. Гусева, "Банковское кредитование", № 4, июль-август 2006.
10. Особенности национального private banking. интервью с Н. Родионовой, директором департамента по работе с состоятельными клиентами АКБ "РОСБАНК". В. Мешалкина, "Банковское дело в Москве", № 4, апрель 2006.
11. Private banking в России. И.А. Зарипов, "Банковский ритейл", № 1, I квартал 2006.
12. Private banking - эксклюзивное обслуживание состоятельных клиентов. Д.А. Шевчук, В.А. Шевчук, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
13. Ритейловые решения RS-Bank/Pervasive для розничного бизнеса в SMB-банке. О. Гроздова, "Расчеты и операционная работа в коммерческом банке", № 10, октябрь 2005.
14. Регулирование операций торгового финансирования: новые инициативы. интервью с Д. Шмандом, вице-председателем Банковской комиссии ICC по supply chain finance, главой подразделения Trade Finance and Cash Management Corporates EMEA в Global Transaction Banking. GTB division Deutsche Bank. Н. Макарова, "Международные банковские операции", N 2, апрель-июнь 2012 г.
15. Как в детском пазле. интервью с И. Смелянским, директором московского офиса компании The Boston Consulting Group. М. Тальская, "БДМ. Банки и деловой мир", N 3, март 2012 г.
16. Предприятие промышленности в роли customer. С.В. Булаев, "Промышленность: бухгалтерский учет и налогообложение", N 2, февраль 2012 г.
17. Ошибки при формировании и развитии бизнеса private banking & wealth management. А.В. Александров, "Банковский ритейл", N 1, I квартал 2012 г.
18. Взаимодействие блока private banking & wealth management с розничным бизнесом. А.В. Александров, "Банковский ритейл", N 3, III квартал 2011 г.
19. Trade-in как способ обмена автомобиля. С.Н. Гордеева, "Торговля: бухгалтерский учет и налогообложение", N 2, февраль 2011 г.
20. Сегментация клиентов в бизнесе private banking & wealth management. Н.В.  Чумак, "Банковский ритейл", N 1, I квартал 2011 г.
21. Прагматизм "новой волны" отечественного private banking. А.И. Гусев, "Банковский ритейл", N 4, IV квартал 2010 г.
22. Back side of the moon, или темная сторона поведения персонала. интервью с Н. Русаковой, директором по персоналу ОАО "Хлебпром", А. Сукачёвым, директором "Торговой компании АС", Н. Харитоновой, руководителем службы персонала тверской компании ЗАО "ДКС". А. Колесникова, Т. Тюрина, С.  Машарипов, "Управление персоналом", N 16, август 2010 г.
23. Отечественный рынок private banking: новые возможности, но старые игроки. А.И. Гусев, "Банковский ритейл", N 3, III квартал 2010 г.
24. Андрей Мовчан. Третий Рим": private banking в российском банке - это оксюморон". интервью с А. Мовчаном, управляющим партнером компании "Третий Рим". А. Алборова, "Банковское обозрение", N 6, июнь 2010 г.
25. Оценка портфелей клиента private banking. К. Либор, "Банковское обозрение", N 4, апрель 2010 г.
26. Клиенты корпоративного блока - новый сегмент private banking. А.И. Гусев, "Банковский ритейл", N 2, II квартал 2010 г.
27. Внутренний контроль в отечественном private banking. А.И. Гусев, "Внутренний контроль в кредитной организации", N 2, апрель-июнь 2010 г.
28. Эффективный инструмент для бенчмаркинга услуг private banking. Е.П. Солдатова, "Управление в кредитной организации", № 1, январь-февраль 2010.
29. Выбор позиционирования в отечественном private banking. А.И. Гусев, "Банковский ритейл", № 1, I квартал 2010.
30. Проблемы применения универсальной юрисдикции in absentia. Г.А. Королев, "Журнал российского права", № 10, октябрь 2009.
31. Цены под контролем: the present and the future. С. Стройкова, И. Леметюйнен, "Консультант", № 19, сентябрь 2009.
32. Российский рынок private banking: клиенты возвращаются. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2009.
33. Использование метода "тайный покупатель" для оценки услуг private banking. Е.П. Солдатова, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
34. Private banking заблудился. Новый тренд рынка - mass affluent. Р.С. Мурашов, "Организация продаж банковских продуктов", № 4, IV квартал 2009.
35. Тонкости trade-in. С.А.Королев, "НДС. Проблемы и решения", № 8, август 2009.
36. От чего не готовы отказаться клиенты российского private banking. А.И. Гусев, "Банковский ритейл", № 3, III квартал 2009.
37. Private banking в рамках банковской структуры. А.И. Гусев, "Организация продаж банковских продуктов", № 3, III квартал 2009.
38. Тенденции развития private banking. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2009.
39. Новая упрощенная процедура рассмотрения мелких исков в Евросоюзе - the european small claims procedure. escp. Н.В. Сивак, "Законодательство", № 2, февраль 2009.
40. Private banking по-русски... Неужели все-таки есть что и кому продавать. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2009.
41. In-store banking - новая модель банковского бизнеса. А. Пятков, "Банковское обозрение", № 11, ноябрь 2008.
42. Пути развития private banking и его российские особенности. А. Саркисянц, "Бухгалтерия и банки", № 11, ноябрь 2008., № 1, 2, январь, февраль 2009.
43. Private banking в условиях кризиса. А.И. Гусев, "Банковский ритейл", № 4, IV квартал 2008, 1, I квартал 2009.
44. Особенности реализации услуг private banking в России. А.В. Сысоева, "Организация продаж банковских продуктов", № 3, III квартал 2008.
45. Отечественный private banking продолжает эволюционировать в сторону private wealth management. А.И. Гусев, "Инвестиционный банкинг", № 3, III квартал 2008.
46. Южноафриканский Standard Bank покоряет Россию. интервью с Ю. Войцеховским, президентом ЗАО "Стандарт Банк". А. Скогорева, "Банковское обозрение", № 6, июнь 2008.
47. Российский рынок private banking системно заинтересовался розницей. А.И. Гусев, "Банковский ритейл", № 2, II квартал 2008.
48. Структурная организация подразделения по обслуживанию VIP-клиентов в российском private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 2, 3, II, III квартал 2008.
49. Простор для долгосрочных инвестиций. интервью с А. Колошенко, председателем правления Экстробанка. Santander Consumer Bank. "БДМ. Банки и деловой мир", № 3, март 2008.
50. Проблемы разработки и продаж продуктового ряда на российском рынке private banking. А.И. Гусев, "Организация продаж банковских продуктов", № 1, I квартал 2008.